MAGENTA PRESTIGE - Machine à café GAGGIA - Free user manual and instructions

USER MANUAL MAGENTA PRESTIGE GAGGIA

Congratulations on your purchase of Gaggia Magenta Prestige!

This easy-to-use machine guarantees excellent results every day.

Thanks to its intuitive interface, you can choose from 12 beverages and customise

them according to your preferences.

Before being packed, each of our high-quality machines undergoes rigorous testing

ENGLISH in our laboratories to ensure that it is operating correctly. As real coffee is used during testing, some residue may be found in your machine. However, this does

not compromise the integrity of the product. Please be assured that this is a brand

In this user manual you wil find all the information you need to install, use, clean

and descale your machine. Before using it for the first time, please read carefully

the safety manual provided separately and store it for future use.

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Control panel and display

Control panel overview (fig. 1) Multifunction buttons

Manual rinse cycle Measuring water hardness INTENZA+ water filter

Installing the INTENZA+ water filter Replacing the INTENZA+ water filter

Types of beverage Espresso tray

Brewing coffee using coffee beans Brewing coffee using pre-ground coffee Preparation of frothed milk based and coffee beverages Filling the milk carafe Inserting the milk carafe Removing the milk carafe Dispensing frothed milk based coffee beverages

Dispensing hot water Customising beverages and saving settings (MEMO)

Beverage Customisation Adjusting the grind settings

Cleaning and maintenance

Cleaning table Cleaning the milk carafe

Cleaning the brew group Lubricating the brew group

Descaling procedure What to do if the descaling procedure is interrupted

Technical specifications

2 Adjustable coffee dispensing spout 17 Coffee residues drawer

3 Water tank lid 18 Coffee pucks container

4 Coffee bean hopper lid 19 Driptray

5 Pre-ground coffee compartment 20 Driptray grid

6 Main power button 21 Espressotray

7 Power cord socket 22 Hotwater dispensing spout

9 Espressotray insertion slot 24 Milk dispensing unit

11. Water tank 26 Milk dispensing spout

12 Aromalid 27 Water hardness tester

13 Coffee grinder adjustment knob 28 Pre-ground coffee measuring scoop 14 Coffee bean container 29 Lubricant

15 Brew group 30 Power cord

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Control panel and display

Press and hold the button for a fewr ï 3 ON/OFF CO button seconds to turn the machine on or off

à HOME {S button To open the beverage menu.

5 CLEAN/SET 8 button To open the cleaning and settings menu

To start/stop dispensing of the selected

6 START/STOP [>Obutton beverage, or to start/stop the procedure indicated on the display,

Note: HOME {S and CLEAN/SET (ÿ£& also work as ESC buttons. You can exit the screens by pressing one of the two buttons to go back to the main menu. This will not be possible if you have already accessed a function or a programme.

Multifunction buttons

The multifunction buttons on the sides of the display are used to select the function or the beverage they refer to at that time

Note: To make the reading of this manual easier, “press the ___ button means ‘press the button related to

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8 English First installation

Before using the machine, it is essential you follow a few simple steps which are clearly described in the explanatory drawings you found in the quick reference guide at the beginning of this instruction manual

Note: for even tastier coffee, we recommend that you initially prepare at least 5 cups of coffee to allow the machine to self-adjust.

During the first installation or after a long period of machine inactivity, a manual rinse cycle must be carried out

1 Place a container under the coffee dispensing spout, scroll through the different pages and select an "ESPRESSO LUNGO”

2 Pressthe * 2e)" button until "2? coffee.

“is selected, without adding pre-ground

3 Press the START/STOP (>D button to start dispensing. The machine will dispense hot water.

4 Empty the container and make sure that the hot water dispensing spout is installed

5 Place the container under the hot water dispensing spout and select "HOT. WATER"

6 Press the START/STOP [> button to start dispensing 7 Empty the container and repeat steps 5 to 7 until the water tank is empty.

8 When finished, refill the water tank to the MAX level. The machine is now ready for use.

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Measuring water hardness

You will need to set the water hardness when you install your machine for the first time.

Take the water hardness measuring strip contained in the packaging and follow the steps shown on the display during the installation phase. To change the water hardness later, press the CLEAN/SET (48 button then, select "SETTINGS, and once in the settings menu, please select "WATER HARDNESS".

1 Immerse the water hardness measuring strip in a glass of water for 1 second Remove the strip from the water and wait for 1 minute

2 Check how many squares turn red

3 Use the green“ and "A" buttons to select the water hardness according to the table below. Confirm the setting by pressing "ÿ”"

Small red Value to set Water hardness INTENZA+

BODO 1 very soft water A

[em] 2 soft water A CETTE 3 hard water B EEE 4 very hard water C INTENZA+ water filter

We recommend the use of an INTENZA+ water filter to limit limescale formation. This ensures a longer operating life of your machine and a better coffee aroma over time.

Water is an essential element in brewing coffee. Therefore, it is extremely important that water is always filtered adequately.

The INTENZA+ water filter prevents the formation of mineral deposits and improves the quality of the water.

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Installing the INTENZA+ water filter

Immerse the INTENZA+ water filter in cold water, in a vertical position and with the opening facing upwards. Press both sides of the filter gentiy to let air bubbles out

Remove the INTENZA+ water filter from the water. Set the machine according to the measured water hardness - see the “Measuring water hardness” section. On the filter base, please set one of the following

À = soft water - 1 or 2 small squares

B = hard water (standard) - 3 small squares

€ = very hard water - 4 small squares

Place the INTENZA+ filter in the water tank, ensuring it is correctly positioned. Refil the water tank and place it back in its compartment

1 Press the CLEAN/SET (48 button and then the SETTINGS" button

2 Select"WATER FILTER" and press the “W/" button:

3 Select'ACTIVATE" and follow the instructions on the display to activate the filter correctly

Note: the filter activation procedure can be paused by pressing the START/ STOP (> button. Press the START/STOP [>O button again to resume the filter activation procedure.

Replacing the INTENZA+ water filter

When the INTENZA+ water filter is exhausted, the warning message appears on the display.

1 Replace or deactivate by pressing the CLEAN/SET (8 button and then the “SETTINGS" button

2 Select ‘WATER FILTER" then press the * VA “button.

3 Select "REPLACE” to change the filter or "DEACTIVATE"îf you do not intend to use the filter. Confirm with the" 4/ "button

Follow the instructions shown on the display to activate the filter correct.

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Ristretto Aristretto, served in a small cup, is an espresso whose brewing time is Coffee 30m1 Sorter than a regular espresso. As such, a ristretto is a shorter coffee and ( has less caffeine Espresso Espresso is known around the globe as the real Italian coffee. Served in a Coffee 40m1 SMallcup, its unmistakeable features are a full and intense aroma and a Fe top layer of compact, natural “crea”. It is the result of the pressurized hot water extraction process invented by Achille Gaggia in 1938 Espresso lungo Espresso lungo is an espresso with a longer extraction time. It is more Coffee 80 ml diluted, with a different aromatic intensity and a higher caffeine content. It is served in a medium-sized cup Coffee Coffee is a beverage prepared with more water than espresso. It has a Coffee 120 m1 lighter aroma and is served in a medium-large cup Americano Americano is a less intense long coffee, prepared with an espresso to Coffee 40m1 Whichhotwateris added [1 Water 110 ml Cappuccino Cappuccino is an Italian classic, among the most loved in the world. It is Milk 120 m1 Made with espresso, milk and milk foam, which must be no less than 1 cm — thick. It is served in a large cup Coffee 40 ml Latte macchiato Latte macchiato is made with hot milk, one part Milk 240 mt 9fmilk foam and a small quantity of espresso. it is served in a : all, transparent glass to allow the separation of the three different Coffee 40 ml layers to be seen. Café au lait Café au lait is a beverage made with equal parts of coffee and milk. it can Coffee 90m1 ©ven be enriched by a thin layer of milk foam. itis served in a large cup [1 Milk 90 ml Cortado Cortado is an Argentinian beverage, consisting of an espresso shot with Coffee 40m1 2 Small quantity of mik. Itis usually served in a w small glass and is popular in Spain, Portugal and Milk 30ml Latin America Flat white A flat white is a beverage of Australian origin which has a strong, Coffee 40 x 2 m1 dominant coffee flavour. It is composed of a double espresso and milk, [| toped with a light layer of velvety foam Mik 80 ml Frothed milk Frothed milk is used to prepare cappuccinos, latte macchiatos and various Nik 180m Cter beverages. The result is a compact, homogeneous layer of milk

Hot water can be used to prepare hot teas, infusions and instant beverages

CA Note: In the original recipes the beverages are all set to an average temperature and aroma intensity.

This machine was designed to guarantee flawless results, from a traditional espresso to a number of different beverages. If you want to enjoy an Italian espresso with a delicious layer of its natural ‘crema' on top and as tradition dictates, we suggest that you use the “Espresso Tray” which is specifically designed for this purpose. This tray allows the use of traditional espresso cups, ensuring the perfect height for a compact, homogeneous ‘crema” and a splash-free brewing

Lift the espresso tray off the grill of the drip tray and place it into the dedicated slot as shown in the drawing

Coffee Brewing Brewing coffee using coffee beans

Warning: only use coffee beans when making espresso. Do not put any ground, unroasted, freeze-dried or instant coffee in the coffee beans container, as they may damage the machine

Tip: Preheat the oups with hot water to enjoy a warmer coffee.

1 Upon positioning the espresso tray, place a cup under the coffee dispensing spout, raise or lower the coffee dispensing spout according to the size of the cup you are using Press the HOME {S button to access the beverage menu

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2 Browse the various pages to find and select the desired coffee.

3 Upon selection of your desired coffee, two cups can be prepared simultaneously - besides AMERICANO, using the “f" button

4 Finally, press the START/STOP [>T button to start brewing

Note: you can interrupt the brewing at any time by pressing the START/STOP DOI button.

If you wish to customise the settings of a specific beverage, please refer to the “Beverage Customisation" section

Brewing coffee using pre-ground coffee

Use the measuring scoop provided to insert the correct dose in the pre-ground coffee compartment

1_Liftthe lid of the pre-ground coffee compartment and add a little less than one level measuring scoop of pre-ground coffee

Warning. do not insert anything other than pre-ground coffee, as it may damage the machine.

2 Place a cup under the coffee dispensing spout and select the desired beverage

3 Pressthe"‘9)" button until" is selected

Note: The ‘pre-ground coffee” function exeludes two options, Le. setting the aroma and brewing two cups of coffee simultaneously. In fact, these are only possible with coffee beans.

4 Press the START/STOP [>0 button to start brewing coffee.

If you wish to customise the settings of a specific beverage, please refer to the “Beverage Customisation" section

Note: you can interrupt the brewing at any time by pressing the START/STOP [>01 button.

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Preparation of frothed milk based and coffee beverages

Warning: before selecting a milk, frothed milk or coffee-based beverage, make sure that the milk carafe is installed and the milk dispensing

spoutis open. Ifthe milk carafe is not correctly installed, the milk dispensing spout may spray steam or hot milk.

Filing the milk carafe

Note: Before using the milk carafe, clean it thoroughly as described in the "Cleaning and Maintenance” chapter.

The milk carafe can be filled before or during use

1 _Liftthe milk dispensing unit lid

2. Pourthe milk into the milk carafe: the milk level must be between the minimum (®) and the maximum (MAX) level indicators shown on the carafe. Reposition the lid

Inserting the milk carafe If installed, remove the water dispensing spout: 1 Press the two side buttons to unlock the dispensing spout and lift it slightly;

2 Pullthe water dispensing spout to remove it.

3 Make sure that the upper part of the carafe is positioned correctiy. The transparent tab and the graduated lines should be positioned outwards.

4 Slightly tit the milk carafe. Insert it all the way into the guides of the machine

5 Pushthe carafe downwards while rotating it at the same time until it locks onto the drip tray.

Note: Do not force the carafe while inserting it.

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Removing the milk carafe

Rotate the carafe upwards until it is naturally released from the insert in the drip tray. Then, remove the carafe.

Dispensing frothed milk based coffee beverages —

Tip: use only cold milk (at a temperature of approx. 5°C) and with at least a 3% protein content so as to obtain a perfect milk foam. Either whole milk or seri- skimmed milk can be used. Skimmed, soy or lactose-free milk can also be used

1 Pulloutthe milk dispensing spout to the right up to the icon

Note: if the milk dispensing spout has not been pulled all the way out, the milk may not be properly frothed

2 Place a cup under the open milk dispensing spout 3 Press the HOMEbutton {Sandchoose the desired beverage from the menu Press the button corresponding to the desired beverage.

Press the START/STOP [>Cbutton to start dispensing the selected bever- age

4 The machine dispenses a default amount of coffee and frothed milk into the cup or the glass. Depending on the beverage chosen, either coffee or frothed milk will be dispensed first

If you wish to customise the settings of a specific beverage, please refer to the “Beverage Customisation” section.

5 After each preparation of frothed milk based and coffee beverages, it is best to carry out the quick cleaning procedure of the milk circuit within 10 seconds. However, the procedure can also be carried out later by accessing the cleaning menu via the CLEAN/SET (#3 button. Press the "CLEAN" button and select the "QUICK CLEAN” option. Then press the "W/” button. Then, follow the instructions shown on the display.

Note: we recommend that the machine be cleaned via the quick clean procedure at least once a day

Press the START/STOP [> button to confirm, or “#"to carry out the procedure later.

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Dispensing hot water

Warning: when preparation starts, the hot water dispensing spout may spray steam and hot water. Before removing the hot water dispensing spout, wait until the preparation has ended

1 Insertthe hot water dispensing spout

2 Press the HOME 4 buttonbrowse the various screens using the green * >" button, and select hot water.

3 Press the ‘HOT WATER" button. Finally, press the START/STOP [>Ci button to start dispensing

Note: you can interrupt the brewing at any time by pressing the START/STOP [>CI button.

If you wish to customise the settings of a specific beverage, please refer to the “Beverage Customisation" section

Customising beverages and saving settings (MEMO)

This machine allows you to change the settings of a beverage according to your preferences and save them (MEMO) by overwriting the previous settings.

Beverage Customisation 1 Press the HOME {S button 2 Select your beverage

3 Allthe settings that can be adjusted and/or selected are displayed on the screen. Based on the type of beverage, you can adjust and/or select

- coffee and milk amount;

= coffee temperature;

= brewing two cups at a time;

= pre-ground coffee use;

= aroma intensity (only when using coffee beans),

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4. Once the “COFFEE em" or "MILK @mmæ—" button has been pressed, use the green” buttons to select the desired amount Press “\/" to confirm and return to the previous screen, where the new quantity will be displayed

5 Press the "TEMP C=== button repeatediy to adjust the temperature of the beverage to one of the following options

- low; - medium, = high:

6 Press “@f” to brew two cups, or “@' for a single cup. The picture of the beverage in the middle of the display will indicate the number of cups selected

Note: this function is not available for beverages with milk, AMERICANO and HOT WATER.

7 To change the aroma intensity or select the pre-ground coffee, press the‘ ‘@)" button. You can choose among 5 different degrees of intensity. Every time you

press the ‘“’e)' button, the aroma intensity changes by one degree. The display shows the selected intensity or the selection of the pre-ground coffee \ 1.0 1 Verymild 2: 0) 2 Mid 3 Normal 5 0) LA 4 Strong : 40) 5 Very strong : 9) 6 Pre-ground coffee 9

es Note: the Pre-ground function allows only one coffee to be brewed at a time

8 Once the beverage has been customised according to your preferences, you can proceed with dispensing it by pressing START/STOP [>D1 9 Ifyou have changed any of the parameters listed above, you will be asked at

the end of dispensing if you would like to save the recipe with the changes made

Warning: the new saved settings will overwrite those of the previous recipe.

Note: there are two options for restoring the factory recipe settings:

- manually re-enter the settings indicated in the "Beverage type” section for each beverage and save them;

-restore the "Default settings” for all the beverages from the *SETTINGS" menu:

Adjusting the grind settings The grind settings can be adjusted using the grinder adjustment knob on the coffee beans container. The ceramic coffee grinder guarantees a perfect and homogeneous grinding for the preparation of every cup of coffee. The aroma is thus preserved, ensuring a perfect flavour every time.

Note: the grind setting can only be adjusted while the machine is grinding the coffee beans. The difference in taste will be perceived after brewing 2-3 cups of coffee

Warning: to avoid damaging the coffee grinder, do not rotate the grinder adjustment knob more than one notch at a time.

1 Place a cup under the coffee dispensing spout 2 Remove the lid of the coffee bean container.

3 Prepare an espresso as described in the “Brewing coffee from coffee beans” chapter.

4 While the machine is grinding coffee, press the grind settings adjustment knob in the bean container and turn it one notch at a time, to the left or right.

5 There are 5 different grind settings to choose from. The smaller the bar, the stronger and richer the coffee

Note: - Coarse grind' lighter taste, for dark roasted coffee blends (3-5), - Fine grind: stronger taste, for light roasted coffee blends (1-3),

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Cleaning and maintenance

Regular cleaning and maintenance keep the machine in perfect condition and ensure perfect coffee flavour, a constant coffee flow and an excellent milk foam: Please refer to the following table to know when and how to clean the removable parts of the machine. Please read the specific section for further and more detailed

Part description When to clean

Milk carafe After use

Start the "QUICK CLEAN" process following the instructions on the display.

Clean the milk carafe thoroughiy.

Disassemble the milk carafe and clean all its parts under running water.

Run the" DEEP CLEAN" cycle following the instructions described in

“Cleaning the milk carafe” section. For this cleaning cycle use the Philips Milk Circuit Cleaner. Disassemble the milk carafe and clean all its parts under running water.

Remove the brew group and clean it under running water.

See the “Cleaning and lubricating the brew group section

Clean the brew group with Gaggia coffee oil remover to remove any oily coffee residues.

Drip tray full When the red indicator appears

from the drip tray grill

Empty the drip tray and clean it under running water.

Coffee pucks container

Whenever the machine requires it

Empty the coffee pucks container and clean it under running water. Ensure that the machine is switched on during this procedure, otherwise the coffee pucks container will not reset

Clean it under running water.

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English 21 Part description When to clean How to clean Pre-ground coffee Weekly Clean the upper part using the handle of a spoon, compartment/coffee as shown below outlet duct = Espresso tray Depending on usage Remove the espresso tray and clean it with

running water. It can also be washed in the upper tray of a dishwasher.

Cleaning the milk carafe

Milk carafe cleaning programmes The machine has two programmes for cleaning the milk carafe: quick clean and deep clean. Both programmes can be selected with the CLEAN/SET (ÿ<à button. Press the "CLEANING” button upon selection. Quick clean is also recommended after dispensing milk-based beverages. For both programmes, follow the instructions shown on the display.

= Quick clean programme

The quick clean programme includes the milk circuit cleaning with hot water.

= Deep clean programme

The deep clean programme for the milk carafe includes the deep cleaning of the entire milk cirouit by means of Philips “Milk Circuit Cleaner.

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Cleaning the milk carafe under running water

The milk dispensing spout is composed of 5 components. All the components, apart from the milk container, can be washed in the dish washer.

Milk Dispensing Spout Housing

The references of the images shown below can be found on page 4.

Remove the milk dispensing unit lid (fig. 21)

Press the releasing buttons on both sides of the upper part of the milk dispensing unit (1) and pull out the upper part of the milk container (2). (fig. 22)

Remove the milk dispensing spout from its dispensing unit. (fig. 23)

To disassemble the dispensing spout

= Overturn the milk dispensing unit and hold it firmiy in your hand. Pull out the milk tub from the holder (fig. 24);

- Press the release buttons on the Pannarello and remove the Pannarello from the rubber holder. (fig. 25); - Pull out the connector from the Pannarello. (fig. 26);

Wash all components under running water.

After cleaning, reassemble all the components by following the same procedure in reverse order.

Cleaning the brew group

Warning: do not wash the brew group in the dishwasher and do not use dishwashing detergents, since they may cause the brew group to malfunction and alter the coffee flavour.

Removing the brew group

Turn off the machine and disconnect the power cord Remove the drip tray and the coffee pucks container. Open the service door.

Press the PUSH lever (1) and pull the handle of the brew group (2) to remove it from the machine.

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5 Remove the coffee residues drawer.

Cleaning the brew group under running water

1. Clean the coffee outlet duct thoroughly with a teaspoon handle or with another round-tipped kitchen utensil

2 Rinse the brew group and the coffee residues drawer thoroughly with lukewarm water. Carefully wash the upper filter.

3 Letthe brew group air dry.

Note: to avoid the build-up of fibres inside, do not drythe brew group with cloths.

Reinserting the brew group

1 Before reinserting the brew group back into the machine, make sure that the two yellow reference marks on the side match. If this is not the case, perform the following steps:

Make sure that the lever is in contact with the base of the brew group.

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2. Make sure that the yellow locking hook of the brew group is in the correct position.

To position the hook correctiy, push it upwards to the highest possible position

Ithe hook is still in the lower position, this means that it is not positioned correctiy.

3 Reinsert the coffee residues drawer.

4 Reinsert the brew group into the machine along the side guides until it locks in position with a click

Warning: do not press the PUSH lever.

5 Close the service door.

Cleaning the brew group with cleaning tablets for the removal of oily coffee residues

Warning: only use Gaggia cleaning tablets to remove any oily coffee residues

1 Place a container under the coffee dispensing spout

2 Press the CLEAN/SET (ÿ£8 button and select the “CLEAN” button shown on the display.

3 Select"CLEANING THE BREW GROUP" and press the" START/STOP [>Ù to start the cleaning procedure.

4 Follow the instructions shown on the display to clean the brew group correctly

5 The procedure will take approximately 5 minutes. START/STOP DD can be used to pause and resume the procedure.

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English 25 Lubricating the brew group

To ensure high quality performances of the machine, the brew group needs to remain lubricated. Refer to the following table for the frequency of lubrication

Number of beverages prepared Lubrication Frequency of use ! daily frequency Low 15 Every 4 months Regular 6-10 Every 2 months High >10 Every month

1 Tummoff the appliance and disconnect the power cord

2 Remove the brew group and rinse it using lukewarm water (see the “Cleaning the brew group under running water” chapter)

3 Apply a thin layer of the lubricant supplied around the insertion pin on the lower part of the brew group.

4 Applya thin layer of lubricant to the guides, on both sides (see figure)

5 Reinsert the brew group (see the “Reinserting the brew group” chapter)

Note: the lubricant tube can be used numerous times.

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Descaling procedure Descaling needs to be carried out when the machine requires it.

Use only the Gaggia descaling solution designed to guarantee high quality performance of the machine. The use of different products could damage the machine and leave residue in the water. Failure to descale the machine will void the

1 Press CLEAN/SET (#83 and select the CLEAN" button shown on the display.

- Select 'DESCALING" and after confirming with "/” press the START/STOP DD button to start.

2 Remove the drip tray and the coffee pucks container, empty and place them all back into the machine

3 Remove the water tank and empty it. Remove the INTENZA+ filter, if in place.

4 Pour the entire bottle of Gaggia descaling solution into the water tank and fill the tank with water up to the CALC CLEAN level. Reinsert it into the machine

5 Fillthe milk carafe halfway with water and insert it in the machine

6 Place a large container (1.51) under the milk and coffee dispensing spouts.

7 Follow the instructions shown on the display to launch the descaling procedure. This procedure lasts approximately 25 minutes and consists of a descaling cycle and a rinse cycle, carried out with dispensing at regular intervals.

8 Once the descaling cycle is over, rinse the water tank, milk carafe and water circuit, following the instructions shown on the display.

9 Position the INTENZA+ filter back into the water tank

Note: the procedure can be paused and resumed at any time by pressing the START/STOP [> button.

Warning: when the descaling procedure is active, the brew group cannot be removed. Wait for the descaling process to end, then remove the brew group.

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What to do if the descaling procedure is interrupted —

You can exit the descaling procedure by pressing and holding the ON/OFF () button for a few seconds on the control panel. the descaling procedure is interrupted before it ends, proceed as follows:

1 Emptythe water tank and wash it thoroughiy.

2 Fillthe water tank with running water up to the CALC CLEAN level indicator, then turn the machine back on. The machine will warm up and perform an automatic rinse cycle.

3 Before preparing any beverages, carry out a manual rinse cycle as described in the dedicated chapter.

Note: if the procedure has not been completed, another descaling procedure must be carried out as soon as possible

By pressing the CLEAN/SET (#8 button and selecting "SETTINGS" on the display, some of the machine settings can be reset or modified, including

= Measurement units. & = Water hardness.

When the language setting icon is selected, the list of available languages will be displayed.

When “WATER FILTER" is selected, follow the instructions on the display and those described in the ‘Installing the INTENZA+ water filter" and “Replacing the INTENZA+ water filter” chapters.

Stand-by Time When “STAND-BY TIME” is selected, the timer can be set to:

- 15min - 30min - 60min - 180 min

Measurement units By selecting "MEASUREMENT UNITS"

the unit of measurement can be set in “ml” or “oz”.

When ‘WATER HARDNESS" is selected, follow the instructions on the display and those described in the “Measuring water hardness” chapter.

Itis possible to display the number of cups of each beverage that have been dispensed since the first operation of the machine. These data cannot be reset

Button sound The button sound can be switched off by selecting “OFF” so as to avoid noises.

The machine can be reset to the default factory settings. The machine will require a double confirmation before proceeding

The list below reports some error codes that may appear on the display, their meanings and how to solve the problem. f the indicated solutions are ineffective because the display continues to show the error code icon and the machine does not return to normal operation, or if other error codes are displayed, please call the authorised service centre or distributors in your country.

The contact info is listed on www.gaggia.com and www.gaggia.it

o1 The coffee grinder is clogged

The coffee outlet duct is clogged

Remove the power cord and remove the brew group. Clean the coffee outlet duct thoroughly using a spoon handle. Switch the appliance back on again:

03-04 A problem occurred in the

The brew group is dirty or not well lubricated

Switch off the machine. Remove the brewr group and clean it thoroughly. (Refer to the “Cleaning the Brew Group” chapter)

The brew group is not positioned correctiy.

Switch off the machine. Remove the brew group and reinsert it. Ensure that the brew group is in the correct position before inserting it. Refer to the “Reinserting the Brew Group” chapter.

A problem occurred in the water circuit.

There is air in the water circuit.

Remove and reinsert the tank in the machine a couple of times. Ensure that the tank is inserted in the correct position in the machine. Check that the water tank seat is clean.

If an “INTENZA+" filter is being used:

pull out the filter from the water tank and shake it to remove the air from the filter. Then place the "INTENZA+" filter back into the water tank.

The machine is overheated

There may be multiple causes

Switch off the machine and switch it back on again after 30 minutes. Perform this operation 2 or 3 times.

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30 English Troubleshooting This chapter outlines the most common problems you may encounter while using the machine. If you are unable to solve the problem using the information provided below, visit the FAQ sections on www.gaggia.com or www.gaggia.it or contact either the Customer Service Centre or the local distributors in your country. Problem Cause Solution The machine does not The machine is not connected Check that the power cord has been inserted switch on correctly. The ON/OFF button has not been Keep the ON/OFF button pressed for a few pressed long enough seconds The drip tray fills up This is a normal phenomenon. The Empty the drip tray when the red indicator quickly. machine uses watertorinsethe appears throughthe grill internal circuit and the brew group. We recommend that a cup be placed under the Part of the water flows through the dispensing spout to collect the rinse water internal system directly into the drip tray. The display The coffee pucks container has Always empty the coffee pucks container when continuously shows the been emptied when the machine the machine is on. If you empty the coffee “coffee pucks container was off. pucks container when the machine is off, the full icon coffee cycle counter does not reset. In this case, the display shows the icon even if the container is not full The coffee grounds drawer has Always wait about 5 seconds when you replace been put back too quickly. the coffee pucks container. This way, the counter will reset to zero. The machine requests The machine has not resetthe Always wait about 5 seconds when you replace the coffee pucks counter the last time the coffee the coffee pucks container. This way, the

container to be emptied _ pucks container has been emptied. coffee grounds counter will reset to zero even if it is not full.

Always empty the coffee pucks container when the machine is on. If you empty the coffee pucks container when the machine is off, the coffee cycle counter does not reset

The coffee pucks The drip tray has been removed When removing the drip tray,

container is full and without emptying the also empty the coffee pucks

the "coffee pucks coffee pucks container. container, even if it is almost empty. This way, container full” icon is the coffee pucks container will

not shown. reset to zero and it will start to

count the coffee pucks correctly again

Impossibletoremove Thebrewgroupisnotinits correct Close the service door. Switch the machine off

the brew group. position and then back on. Wait for the display to show the ready message, then remove the brew group.

218 46 682 MAN GAGMAGENTA PRESTIGE EN NLPL Raimi 1) sooiat 1éx24

The brew group cannot be inserted

The brew group is not in its correct position

The brew group has not been placed in its correct position before being put back. Ensure that the lever is in contact with the base

of the brew group and that the hook of the brew group is in its correct position. See the “Reinserting the brew group” chapter.

To reset the machine: put the drip tray with the coffee pucks container back in position. Do not insert the brew group. Close the service door, then unplug the power cord and plug it back in. Then try to reinsert the brew group and switch the machine on again

Coffee does not have enough crema or it is watery.

The coffee grinder is set to a coarse grind

Adjust the coffee grinder to a finer grind

The machine is performing its self- adjustment

Dispense several cups of coffee so that the machine adjusts itself automatically.

The coffee outlet duct is clogged

Clean the coffee outlet duct with a teaspoon as described in the “Cleaning the brew group under running water’ chapter.

Coffee is not hot enough

The set temperature is too low. Check the menu settings.

Set the menu temperature to "MAX"

The machine grinds the coffee beans, but the coffee does not come out.

The coffee grinder is set to an overiy fine grind

Adjust the coffee grinder to a coarser grind

The coffee dispensing spout is clogged

Dispense a pre-ground long coffee but without actually adding pre-ground coffee

The nozzles of the coffee dispensing spout are clogged

Clean the nozzles of the coffee dispensing spout with a small bottlebrush.

The coffee comes out slowly or in drops.

The coffee grinder is set to an overly fine grind.

Adjust the coffee grinder to a coarser grind

The nozzles of the coffee dispensing spout are clogged

Clean the nozzles of the coffee dispensing spout with a small bottlebrush.

The machine circuit is clogged by limescale

Descale the machine.

The milk does not froth.

The milk carafe is dirty or ft has not been inserted correctly,

Clean the carafe and ensure that it is: positioned and inserted correctiy.

The milk dispensing spout is not open completely

Check that the milk dispensing spoutis in the correct position.

The milk carafe has not been assembled with all its parts

Ensure that all components (especially the milk tube) have been correctiy assembled.

The type of milk used is not suitable for foaming

The amount and the quality of foam may vary depending on the type of milk

21 48 2 MAN. GAGMAGENTA PRESTIGE EN NL PL Ra tn 3

Problem Cause Solution

The milk carafe does Theupperpartofthecarafehas Make sure that the transparent tab and the not fit in been positioned on the wrong side. _ graduated lines are positioned outwards. The “INTENZA+" filter Remove the air from the filter. Let the air bubbles flow out of the filter.

cennoibeinserted! The tank still contains some water. Empty the water tank before installing the filter.

The rubber sealis notinserted on Check the packaging and insert the seal on the

the"INTENZA#" filter. “INTENZA#' filter. The'INTENZA+ filter Another filter is already active The machine indicates the filter usage in cannot be activated percentage.

However, if you want to activate a new filter before the one currently in use has expired, the latter must be deactivated first as described in section "Replacing INTENZA+ water filter”

Thereissomewater Thedripwayistoofulandhes Emptythe driptray when the indicator appears

under the machine spilled over. though the tray. Always empty the drip tray before starting the descaling procedure.

The machine is in Once switching on the machine, Switch the machine off and back on again by

DEMO mode. a combination of (HOME {à - pressing the ON/OFF (1) button on the control

CLEAN/SET (48 - HOME {à panel - CLEAN/SET (#3) buttons had been pressed:

Coffee and accessories are available through authorised centres (Italy), or distributors in your country.

Descaler INTENZA+ water filter Coffee oil remover Milk circuit cleaner (Philips)

Coffee range available in beans and powder: 100% Arabica / Intense / Decaffeinated

210 46 682 MAN GAGMAGENTA PRESTIGE EN NLPL Rav o0indd 18) sooiat 1éa

Technical specifications

Nominal voltage - Power rating - Power supply

Housing material Thermoplastic type Dimensions: 224 x 357 x 435 mm Weight 7.7Kg

Power cord length 1200 mm

Control panel Front panel

Water tank 1.8 litres - Removable type Coffee beans container capacity | 250g

Coffee pucks container capacity | 15

Pump pressure 15 bar

Stainless steel boiler

14 De machine is oververhit.

Part. VA :11-13054780153 M I LA N O