MAGENTA PRESTIGE - Coffee machine GAGGIA - Free user manual and instructions

Product type	Automatic coffee machine with grinder
Brand	GAGGIA
Model	MAGENTA PRESTIGE
Dimensions (W x D x H)	224 x 357 x 435 mm
Weight	7.7 kg
Power supply	See rating plate (220-240 V, 50/60 Hz)
Water tank capacity	1.8 L
Bean container capacity	250 g
Coffee grounds container capacity	15 cakes
Pump pressure	15 bar
Boiler	Stainless steel
Number of beverages	12 (Ristretto, Espresso, Lungo, Coffee, Americano, Cappuccino, Latte Macchiato, Café au lait, Cortado, Flat White, Frothed milk, Hot water)
Steam nozzle/milk frother	Integrated milk carafe with frother
Water filter	INTENZA+ (recommended)
Grinder	Ceramic, 5 adjustable grind levels
Ground coffee function	Yes (dedicated compartment)
Customizable settings	Coffee/milk volume, temperature, aroma intensity, double cup, memory (MEMO)
Display and controls	Illuminated display + multifunction buttons
Maintenance and cleaning	Quick milk circuit cleaning, deep cleaning, brewing unit cleaning (washable with water, descaling with GAGGIA solution)
Brewing unit lubrication	Every 2 to 4 months depending on use
Safety	Thermal fuse, automatic shut-off, adjustable standby mode
Spare parts and repairability	Removable brewing unit, removable milk carafe, filters, seals, lubricant available
Included accessories	Ground coffee scoop, water hardness test strip, lubricant, power cable

Frequently Asked Questions - MAGENTA PRESTIGE GAGGIA

How to install the INTENZA+ filter?

Immerse the filter vertically in cold water, the air bubbles evacuated. Set the hardness selector (A, B or C) according to your water. Place it in the tank, then activate it via the menu: CLEAN/SET > Settings > Water filter > Activate.

Why does the coffee have no crema?

This may be due to a grind that is too coarse. Adjust the grinder to a finer setting during grinding. Also check that the coffee is fresh and the extraction nozzle is not blocked.

How to clean the brewing unit?

Turn off and unplug the machine. Remove the drip tray and the grounds container, open the service door. Press the PUSH lever, pull out the group. Rinse it with warm water (no detergent, no dishwasher). Let it air dry, then reassemble aligning the yellow marks.

What to do if the machine displays an error code?

Common codes: 01 (grinder blocked) clean the extraction duct; 03-04 (group poorly positioned) clean and reposition; 05 (air in the circuit) remove and replace the tank; 14 (overheating) turn off for 30 min. If it persists, contact customer service.

How to customize a beverage and save the settings?

Select the beverage with HOME. Adjust the settings (coffee/milk volume, temperature, intensity). Press the +/- buttons, then confirm. At the end of extraction, the machine asks if you want to save the changes (MEMO). Factory settings can be restored via CLEAN/SET > Settings > Default settings.

How often should the machine be descaled?

Descaling is necessary when the machine prompts (display). Use exclusively GAGGIA descaling solution. Procedure: go to CLEAN/SET > Cleaning > Descaling, follow the instructions (about 25 min). A manual rinse is recommended afterwards.

How to clean the milk carafe?

After each use, run the Quick clean via the CLEAN/SET button. Once a week, disassemble all parts (tube, support, Pannarello, etc.) and wash with running water or dishwasher (except the tank). Monthly, use the Deep cleaning with Philips Milk Circuit Cleaner product.

Can I use ground coffee in this machine?

Yes, open the lid of the ground coffee compartment and add a level scoop (supplied). Select the beverage, then press the multifunction button until the ground coffee icon appears. Start extraction. Note: the double cup function is not available with ground coffee.

How to adjust the water hardness?

Use the provided test strip: dip it in water for 1 second, wait 1 minute, count the red squares. Go to CLEAN/SET > Settings > Water hardness, select the corresponding value (1-4) and confirm. This optimizes descaling intervals.

What to do if the machine does not turn on?

Check that the power cable is properly plugged in. Press and hold (a few seconds) the ON/OFF button. If nothing happens, check the electrical outlet and the house fuse.

USER MANUAL MAGENTA PRESTIGE GAGGIA

Congratulations on your purchase of Gaggia Magenta Prestige!

This easy-to-use machine guarantees excellent results every day.

Thanks to its intuitive interface, you can choose from 12 beverages and customise them according to your preferences.

Before being packed, each of our high-quality machines undergoes rigorous testing in our laboratories to ensure that it is operating correctly. As real coffee is used during testing, some residue may be found in your machine. However, this does not compromise the integrity of the product. Please be assured that this is a brand new machine.

In this user manual you will find all the information you need to install, use, clean and descale your machine. Before using it for the first time, please read carefully the safety manual provided separately and store it for future use.

NEDERLANDS

Control panel and display 7

Control panel overview (fig. 1) 7

Multifunction buttons 7

First installation 8

Manual rinse cycle 8

Measuring water hardness 9

INTENZA+ water filter 9

Installing the INTENZA+ water filter 10

Replacing the INTENZA+ water filter 10

Types of beverage 11

Espresso tray 12

Coffee Brewing 12

Brewing coffee using coffee beans 12

Brewing coffee using pre-ground coffee 13

Preparation of frothed milk based and coffee beverages 14

Filling the milk carafe 14

Inserting the milk carafe 15

Removing the milk carafe 16

Dispensing frothed milk based coffee beverages 16

Dispensing hot water 17

Customising beverages and saving settings (MEMO) 17

Beverage Customisation 17

Adjusting the grind settings 19

Cleaning and maintenance 20

Cleaning table 20

Cleaning the milk carafe 21

Cleaning the brew group 22

Lubricating the brew group 25

26

26

What to do if the descending procedure is interrupted 27

Different settings 27

Language 27

Water filter 28

Stand-by Time 28

Measurement units 28

Water hardness 28

Beverage counter 28

Button sound 28

Default settings 28

Meaning of error codes 29

Troubleshooting 30

GAGGIA accessories 32

Technical specifications 33

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Machine overview (fig.2)

1	Control panel	16	Service door
2	Adjustable coffee dispensing spout	17	Coffee residues drawer
3	Water tank lid	18	Coffee pucks container
4	Coffee bean hopper lid	19	Drip tray
5	Pre-ground coffee compartment	20	Drip tray grid
6	Main power button	21	Espresso tray
7	Power cord socket	22	Hot water dispensing spout
8	Drip tray release buttons	23	Milk container
9	Espresso tray insertion slot	24	Milk dispensing unit
10	Full drip tray indicator	25	Milk dispensing unit lid
11	Water tank	26	Milk dispensing spout
12	Aroma lid	27	Water hardness tester
13	Coffee grinder adjustment knob	28	Pre-ground coffee measuring scoop
14	Coffee bean container	29	Lubricant
15	Brew group	30	Power cord

Control panel and display

01

Control panel overview (fig. 1)

1/2	MULTIFUNCTION buttons	Select the function shown on the display.
3	ON/OFF button	Press and hold the button for a few seconds to turn the machine on or off.
4	HOME button	To open the beverage menu.
5	CLEAN/SET button	To open the cleaning and settings menu.
6	START/STOP button	To start/stop dispensing of the selected beverage, or to start/stop the procedure indicated on the display.

Note: HOME and CLEAN/SET also work as ESC buttons. You can exit the screens by pressing one of the two buttons to go back to the main menu. This will not be possible if you have already accessed a function or a programme.

Multifunction buttons

The multifunction buttons on the sides of the display are used to select the function or the beverage they refer to at that time.

Note: To make the reading of this manual easier, "press the button" means "press the button related to ____".

First installation

Before using the machine, it is essential you follow a few simple steps which are clearly described in the explanatory drawings you found in the quick reference guide at the beginning of this instruction manual.

Note: for even tastier coffee, we recommend that you initially prepare at least 5 cups of coffee to allow the machine to self-adjust.

Manual rinse cycle

During the first installation or after a long period of machine inactivity, a manual rinse cycle must be carried out.

1 Place a container under the coffee dispensing spout, scroll through the different pages and select an "ESPRESSO LUNG".

2 Press the " ) button until " is selected, without adding pre-ground coffee.

3 Press the START/STOP button to start dispensing. The machine will dispense hot water.

4 Empty the container and make sure that the hot water dispensing spout is installed.

5 Place the container under the hot water dispensing spout and select "HOT WATER".
6 Press the START/STOP button to start dispensing.
7 Empty the container and repeat steps 5 to 7 until the water tank is empty.
8 When finished, refill the water tank to the MAX level. The machine is now ready for use.

Measuring water hardness

You will need to set the water hardness when you install your machine for the first time.

Take the water hardness measuring strip contained in the packaging and follow the steps shown on the display during the installation phase. To change the water hardness later, press the CLEAN/SET button then, select " SETTINGS", and once in the settings menu, please select "WATER HARDNESS".

1 Immerse the water hardness measuring strip in a glass of water for 1 second. Remove the strip from the water and wait for 1 minute.
2 Check how many squares turn red.
3 Use the green "✔" and "▲" buttons to select the water hardness according to the table below. Confirm the setting by pressing "✔".

Small red squares	Value to set	Water hardness	INTENZA+
■□□□	1	very soft water	A
■□□□	2	soft water	A
■□□□	3	hard water	B
■□□□	4	very hard water	C

INTENZA+ water filter

We recommend the use of an INTENZA+ water filter to limit limescale formation. This ensures a longer operating life of your machine and a better coffee aroma over time.

Water is an essential element in brewing coffee. Therefore, it is extremely important that water is always filtered adequately.

The INTENZA+ water filter prevents the formation of mineral deposits and improves the quality of the water.

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Installing the INTENZA+ water filter

Immerse the INTENZA+ water filter in cold water, in a vertical position and with the opening facing upwards. Press both sides of the filter gently to let air bubbles out.

Remove the INTENZA+ water filter from the water. Set the machine according to the measured water hardness - see the "Measuring water hardness" section. On the filter base, please set one of the following:

A = soft water - 1 or 2 small squares

B = hard water (standard) - 3 small squares

C = very hard water - 4 small squares

Place the INTENZA+ filter in the water tank, ensuring it is correctly positioned. Refill the water tank and place it back in its compartment.

1 Press the CLEAN/SET button and then the SETTINGS" button.
2 Select "WATER FILTER" and press the "√" button.
3 Select "ACTIVATE" and follow the instructions on the display to activate the filter correctly.

Note: the filter activation procedure can be paused by pressing the START/ STOP button. Press the START/STOP button again to resume the filter activation procedure.

Replacing the INTENZA+ water filter

When the INTENZA+ water filter is exhausted, the warning message appears on the display.

1 Replace or deactivate by pressing the CLEAN/SET button and then the " SETTINGS" button.
2 Select "WATER FILTER" then press the "√" button.
3 Select "REPLACE" to change the filter or "DEACTIVATE" if you do not intend to use the filter. Confirm with the "√" button.

Follow the instructions shown on the display to activate the filter correctly.

Types of beverage

Original recipe		Description
Ristretto	Coffee	30 ml	A ristretto, served in a small cup, is an espresso whose brewing time is shorter than a regular espresso. As such, a ristretto is a shorter coffee and has less caffeine.
Espresso	Coffee	40 ml	Espresso is known around the globe as the real Italian coffee. Served in a small cup, its unmistakable features are a full and intense aroma and a top layer of compact, natural "crema". It is the result of the pressurized hot water extraction process invented by Achille Gaggia in 1938.
Espresso lungo	Coffee	80 ml	Espresso lungo is an espresso with a longer extraction time. It is more diluted, with a different aromatic intensity and a higher caffeine content. It is served in a medium-sized cup.
Coffee	Coffee	120 ml	Coffee is a beverage prepared with more water than espresso. It has a lighter aroma and is served in a medium-large cup.
Americano	Coffee	40 ml	Americano is a less intense long coffee, prepared with an espresso to which hot water is added.
	Water	110 ml
Cappuccino	Milk	120 ml	Cappuccino is an Italian classic, among the most loved in the world. It is made with espresso, milk and milk foam, which must be no less than 1 cm thick. It is served in a large cup.
	Coffee	40 ml
Latte macchiato	Milk	240 ml	Latte macchiato is made with hot milk, one part of milk foam and a small quantity of espresso. It is served in a tall, transparent glass to allow the separation of the three different layers to be seen.
	Coffee	40 ml
Café au lait	Coffee	90 ml	Café au lait is a beverage made with equal parts of coffee and milk. It can even be enriched by a thin layer of milk foam. It is served in a large cup.
	Milk	90 ml
Cortado	Coffee	40 ml	Cortado is an Argentinian beverage, consisting of an espresso shot with a small quantity of milk. It is usually served in a small glass and is popular in Spain, Portugal and Latin America.
	Milk	30 ml
Flat white	Coffee	40 x 2 ml	A flat white is a beverage of Australian origin which has a strong, dominant coffee flavour. It is composed of a double espresso and milk, topped with a light layer of velvety foam.
	Milk	80 ml
Frothed milk	Milk	180 ml	Frothed milk is used to prepare cappuccinos, latte macchiatos and various other beverages. The result is a compact, homogeneous layer of milk foam.

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Hot water

Water 150 ml

Hot water can be used to prepare hot teas, infusions and instant beverages.

Note: In the original recipes the beverages are all set to an average temperature and aroma intensity.

Espresso tray

This machine was designed to guarantee flawless results, from a traditional espresso to a number of different beverages. If you want to enjoy an Italian espresso with a delicious layer of its natural "crema" on top and as tradition dictates, we suggest that you use the "Espresso Tray" which is specifically designed for this purpose. This tray allows the use of traditional espresso cups, ensuring the perfect height for a compact, homogeneous "crema" and a splash-free brewing.

Lift the espresso tray off the grill of the drip tray and place it into the dedicated slot as shown in the drawing.

Coffee Brewing

Brewing coffee using coffee beans

Warning: only use coffee beans when making espresso. Do not put any ground, unroasted, freeze-dried or instant coffee in the coffee beans container, as they may damage the machine.

Tip: Preheat the cups with hot water to enjoy a warmer coffee.

1 Upon positioning the espresso tray, place a cup under the coffee dispensing spout, raise or lower the coffee dispensing spout according to the size of the cup you are using.

Press the HOME button to access the beverage menu.

2 Browse the various pages to find and select the desired coffee.
3 Upon selection of your desired coffee, two cups can be prepared simultaneously - besides AMERICANO, using the " " button.
4 Finally, press the START/STOP button to start brewing.

Note: you can interrupt the brewing at any time by pressing the START/STOP button.

If you wish to customise the settings of a specific beverage, please refer to the "Beverage Customisation" section.

Brewing coffee using pre-ground coffee

Use the measuring scoop provided to insert the correct dose in the pre-ground coffee compartment.

1 Lift the lid of the pre-ground coffee compartment and add a little less than one level measuring scoop of pre-ground coffee.

Warning: do not insert anything other than pre-ground coffee, as it may damage the machine.
2 Place a cup under the coffee dispensing spout and select the desired beverage.
3 Press the " " button until " ^ 一 " is selected.

Note: The "pre-ground coffee" function excludes two options, i.e. setting the aroma and brewing two cups of coffee simultaneously. In fact, these are only possible with coffee beans.

4 Press the START/STOP button to start brewing coffee.

If you wish to customise the settings of a specific beverage, please refer to the "Beverage Customisation" section.

Note: you can interrupt the brewing at any time by pressing the START/STOP button.

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Preparation of frothed milk based and coffee beverages

Warning: before selecting a milk, frothed milk or coffee-based beverage, make sure that the milk carafe is installed and the milk dispensing spout is open. If the milk carafe is not correctly installed, the milk dispensing spout may spray steam or hot milk.

Filling the milk carafe

Note: Before using the milk carafe, clean it thoroughly as described in the "Cleaning and Maintenance" chapter.

The milk carafe can be filled before or during use

1 Lift the milk dispensing unit lid.

2 Pour the milk into the milk carafe: the milk level must be between the minimum (W) and the maximum (MAX) level indicators shown on the carafe. Reposition the lid.

Inserting the milk carafe

If installed, remove the water dispensing spout:

1 Press the two side buttons to unlock the dispensing spout and lift it slightly;
2 Pull the water dispensing spout to remove it.

3 Make sure that the upper part of the carafe is positioned correctly. The transparent tab and the graduated lines should be positioned outwards.

4 Slightly tilt the milk carafe. Insert it all the way into the guides of the machine.
5 Push the carafe downwards while rotating it at the same time until it locks onto the drip tray.

Note: Do not force the carafe while inserting it.

Removing the milk carafe

Rotate the carafe upwards until it is naturally released from the insert in the drip tray. Then, remove the carafe.

Dispensing frothed milk based coffee beverages

Tip: use only cold milk (at a temperature of approx. 5^ ) and with at least a 3% protein content so as to obtain a perfect milk foam. Either whole milk or semi-skimmed milk can be used. Skimmed, soy or lactose-free milk can also be used.

1 Pull out the milk dispensing spout to the right up to the icon.

Note: if the milk dispensing spout has not been pulled all the way out, the milk may not be properly frothed.

2 Place a cup under the open milk dispensing spout.
3 Press the HOMEbutton andchoose the desired beverage from the menu.

• Press the button corresponding to the desired beverage.
• Press the START/STOP >□ button to start dispensing the selected beverage.

4 The machine dispenses a default amount of coffee and frothed milk into the cup or the glass. Depending on the beverage chosen, either coffee or frothed milk will be dispensed first.

If you wish to customise the settings of a specific beverage, please refer to the "Beverage Customisation" section.
5 After each preparation of frothed milk based and coffee beverages, it is best to carry out the quick cleaning procedure of the milk circuit within 10 seconds. However, the procedure can also be carried out later by accessing the cleaning menu via the CLEAN/SET button. Press the "CLEAN" button and select the "QUICK CLEAN" option. Then press the "√" button. Then, follow the instructions shown on the display.

Note: we recommend that the machine be cleaned via the quick clean procedure at least once a day.

Press the START/STOP button to confirm, or " ^ 一 to carry out the procedure later.

Dispensing hot water

Warning: when preparation starts, the hot water dispensing spout may spray steam and hot water. Before removing the hot water dispensing spout, wait until the preparation has ended.

1 Insert the hot water dispensing spout.

2 Press the HOME button, browse the various screens using the green " " button, and select hot water.
3 Press the "HOT WATER" button. Finally, press the START/STOP button to start dispensing.

Note: you can interrupt the brewing at any time by pressing the START/STOP button.

If you wish to customise the settings of a specific beverage, please refer to the "Beverage Customisation" section.

Customising beverages and saving settings (MEMO)

This machine allows you to change the settings of a beverage according to your preferences and save them (MEMO) by overwriting the previous settings.

Beverage Customisation

1 Press the HOME button.
2 Select your beverage.
3 All the settings that can be adjusted and/or selected are displayed on the screen. Based on the type of beverage, you can adjust and/or select:

• coffee and milk amount;
• coffee temperature;

---

• pre-ground coffee use;
• aroma intensity (only when using coffee beans);

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4 Once the "COFFEE" or "MILK" button has been pressed, use the green "+ and " buttons to select the desired amount. Press "√" to confirm and return to the previous screen, where the new quantity will be displayed.
5 Press the "TEMP" button repeatedly to adjust the temperature of the beverage to one of the following options:

low;
medium;
- high;

6 Press "P" to brew two cups, or "p" for a single cup. The picture of the beverage in the middle of the display will indicate the number of cups selected.

Note: this function is not available for beverages with milk, AMERICANO and HOT WATER.

7 To change the aroma intensity or select the pre-ground coffee, press the " " button. You can choose among 5 different degrees of intensity. Every time you press the " " button, the aroma intensity changes by one degree. The display shows the selected intensity or the selection of the pre-ground coffee.

1 Very mild
2 Mild
3 Normal
4 Strong
5 Very strong
6 Pre-ground coffee.

Note: the Pre-ground function allows only one coffee to be brewed at a time.

8 Once the beverage has been customised according to your preferences, you can proceed with dispensing it by pressing START/STOP
9 If you have changed any of the parameters listed above, you will be asked at the end of dispensing if you would like to save the recipe with the changes made.

Warning: the new saved settings will overwrite those of the previous recipe.

Note: there are two options for restoring the factory recipe settings:

• manually re-enter the settings indicated in the "Beverage type" section for each beverage and save them;
• restore the "Default settings" for all the beverages from the " SETTINGS" menu;

Adjusting the grind settings

The grind settings can be adjusted using the grinder adjustment knob on the coffee beans container. The ceramic coffee grinder guarantees a perfect and homogeneous grinding for the preparation of every cup of coffee. The aroma is thus preserved, ensuring a perfect flavour every time.

Note: the grind setting can only be adjusted while the machine is grinding the coffee beans. The difference in taste will be perceived after brewing 2-3 cups of coffee.

Warning: to avoid damaging the coffee grinder, do not rotate the grinder adjustment knob more than one notch at a time.

1 Place a cup under the coffee dispensing spout.
2 Remove the lid of the coffee bean container.
3 Prepare an espresso as described in the "Brewing coffee from coffee beans" chapter.
4 While the machine is grinding coffee, press the grind settings adjustment knob in the bean container and turn it one notch at a time, to the left or right.
5 There are 5 different grind settings to choose from. The smaller the bar, the stronger and richer the coffee.

Note:

• Coarse grind: lighter taste, for dark roasted coffee blends (3-5);
• Fine grind: stronger taste, for light roasted coffee blends (1-3);

Cleaning and maintenance

Regular cleaning and maintenance keep the machine in perfect condition and ensure perfect coffee flavour, a constant coffee flow and an excellent milk foam. Please refer to the following table to know when and how to clean the removable parts of the machine. Please read the specific section for further and more detailed information.

Cleaning table

Part description	When to clean	How to clean
Milk carafe	After use	Start the “QUICK CLEAN” process following the instructions on the display.
	Daily	Clean the milk carafe thoroughly.
	Weekly	Disassemble the milk carafe and clean all its parts under running water.
	Monthly	Run the “DEEP CLEAN” cycle following the instructions described in “Cleaning the milk carafe” section. For this cleaning cycle use the Philips Milk Circuit Cleaner. Disassemble the milk carafe and clean all its parts under running water.
Brew group	Weekly	Remove the brew group and clean it under running water.
	Depending on usage	See the “Cleaning and lubricating the brew group” section.
	Monthly	Clean the brew group with Gaggia coffee oil remover to remove any oily coffee residues.
Drip tray full	When the red indicator appears from the drip tray grill.	Empty the drip tray and clean it under running water.
Coffee pucks container	Whenever the machine requires it	Empty the coffee pucks container and clean it under running water. Ensure that the machine is switched on during this procedure, otherwise the coffee pucks container will not reset.
Water tank	Weekly	Clean it under running water.
Pre-ground coffee compartment/coffee outlet duct	Weekly	Clean the upper part using the handle of a spoon, as shown below.
Espresso tray	Depending on usage	Remove the espresso tray and clean it with running water. It can also be washed in the upper tray of a dishwasher.

Cleaning the milk carafe

Milk carafe cleaning programmes

The machine has two programmes for cleaning the milk carafe: quick clean and deep clean. Both programmes can be selected with the CLEAN/SET button. Press the "CLEANING" button upon selection.

Quick clean is also recommended after dispensing milk-based beverages. For both programmes, follow the instructions shown on the display.

• Quick clean programme

The quick clean programme includes the milk circuit cleaning with hot water.

• Deep clean programme

The deep clean programme for the milk carafe includes the deep cleaning of the entire milk circuit by means of Philips "Milk Circuit Cleaner".

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Cleaning the milk carafe under running water

The milk dispensing spout is composed of 5 components. All the components, apart from the milk container, can be washed in the dish washer.

1 Milk tube
2 Rubber holder
3 Pannarello
4 Pannarello Connector
5 Milk Dispensing Spout Housing

The references of the images shown below can be found on page 4.

1 Remove the milk dispensing unit lid (fig. 21).
2 Press the releasing buttons on both sides of the upper part of the milk dispensing unit (1) and pull out the upper part of the milk container (2). (fig. 22).
3 Remove the milk dispensing spout from its dispensing unit. (fig. 23).
4 To disassemble the dispensing spout:

• Overturn the milk dispensing unit and hold it firmly in your hand. Pull out the milk tub from the holder (fig. 24);
• Press the release buttons on the Pannarello and remove the Pannarello from the rubber holder. (fig. 25);
  Pull out the connector from the Pannarello. (fig. 26);

5 Wash all components under running water.
6 After cleaning, reassemble all the components by following the same procedure in reverse order.

Cleaning the brew group

Warning: do not wash the brew group in the dishwasher and do not use dishwashing detergents, since they may cause the brew group to malfunction and alter the coffee flavour.

Removing the brew group

1 Turn off the machine and disconnect the power cord.
2 Remove the drip tray and the coffee pucks container.
3 Open the service door.
4 Press the PUSH lever (1) and pull the handle of the brew group (2) to remove it from the machine.

5 Remove the coffee residues drawer.

Cleaning the brew group under running water

1 Clean the coffee outlet duct thoroughly with a teaspoon handle or with another round-tipped kitchen utensil.

2 Rinse the brew group and the coffee residues drawer thoroughly with lukewarm water. Carefully wash the upper filter.
3 Let the brew group air dry.

Note: to avoid the build-up of fibres inside, do not dry the brew group with cloths.

Reinserting the brew group

1 Before reinserting the brew group back into the machine, make sure that the two yellow reference marks on the side match. If this is not the case, perform the following steps:

Make sure that the lever is in contact with the base of the brew group.

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2 Make sure that the yellow locking hook of the brew group is in the correct position.

To position the hook correctly, push it upwards to the highest possible position.

If the hook is still in the lower position, this means that it is not positioned correctly.

3 Reinsert the coffee residues drawer.
4 Reinsert the brew group into the machine along the side guides until it locks in position with a click.

Warning: do not press the PUSH lever.
5 Close the service door.

Cleaning the brew group with cleaning tablets for the removal of oily coffee residues

Warning: only use Gaggia cleaning tablets to remove any oily coffee residues.

1 Place a container under the coffee dispensing spout.

2 Press the CLEAN/SET button and select the "CLEAN" button shown on the display.
3 Select "CLEANING THE BREW GROUP" and press the "√" button, then press START/STOP ▷□ to start the cleaning procedure.
4 Follow the instructions shown on the display to clean the brew group correctly.
5 The procedure will take approximately 5 minutes. START/STOP can be used to pause and resume the procedure.

Lubricating the brew group

To ensure high quality performances of the machine, the brew group needs to remain lubricated. Refer to the following table for the frequency of lubrication.

Frequency of use	Number of beverages prepared daily	Lubrication frequency
Low	1-5	Every 4 months
Regular	6-10	Every 2 months
High	>10	Every month

1 Turn off the appliance and disconnect the power cord.
2 Remove the brew group and rinse it using lukewarm water (see the "Cleaning the brew group under running water" chapter).
3 Apply a thin layer of the lubricant supplied around the insertion pin on the lower part of the brew group.

4 Apply a thin layer of lubricant to the guides, on both sides (see figure).
5 Reinsert the brew group (see the "Reinserting the brew group" chapter).

Note: the lubricant tube can be used numerous times.

Dscaling

Descaling procedure

Dscaling needs to be carried out when the machine requires it.

Use only the Gaggia descending solution designed to guarantee high quality performance of the machine. The use of different products could damage the machine and leave residue in the water. Failure to descale the machine will void the warranty.

1 Press CLEAN/SET and select the "CLEAN" button shown on the display.
- Select "DESCALING" and after confirming with "√" press the START/STOP button to start.
2 Remove the drip tray and the coffee pucks container, empty and place them all back into the machine.
3 Remove the water tank and empty it. Remove the INTENZA+ filter, if in place.
Pour the entire bottle of Gaggia descending solution into the water tank and fill the tank with water up to the CALC CLEAN level. Reinsert it into the machine.

5 Fill the milk carafe halfway with water and insert it in the machine.
6 Place a large container (1.5l) under the milk and coffee dispensing spouts.
7 Follow the instructions shown on the display to launch the descending procedure. This procedure lasts approximately 25 minutes and consists of a descending cycle and a rinse cycle, carried out with dispensing at regular intervals.
8 Once the descending cycle is over, rinse the water tank, milk carafe and water circuit, following the instructions shown on the display.
9 Position the INTENZA+ filter back into the water tank.

Note: the procedure can be paused and resumed at any time by pressing the START/STOP button.

Warning: when the descending procedure is active, the brew group cannot be removed. Wait for the descending process to end, then remove the brew group.

What to do if the descending procedure is interrupted

You can exit the descending procedure by pressing and holding the ON/OFF button for a few seconds on the control panel. If the descending procedure is interrupted before it ends, proceed as follows:

1 Empty the water tank and wash it thoroughly.
2 Fill the water tank with running water up to the CALC CLEAN level indicator, then turn the machine back on. The machine will warm up and perform an automatic rinse cycle.
3 Before preparing any beverages, carry out a manual rinse cycle as described in the dedicated chapter.

Note: if the procedure has not been completed, another descaling procedure must be carried out as soon as possible.

Different settings

By pressing the CLEAN/SET button and selecting " SETTINGS" on the display, some of the machine settings can be reset or modified, including:

• Language.
  Water filter.
• Stand-by Time.
• Measurement units.
  Water hardness.
• Beverage counter.
• Button sound
• Default settings.

Language

When the language setting icon is selected, the list of available languages will be displayed.

Available languages
ITALIAN	DANISH	CZECH
ENGLISH	GREEK	SLOVAK
GERMAN	POLISH	LITHUANIAN
FRENCH	RUSSIAN	JAPANESE
SPANISH	ROMANIAN	KOREAN
PORTUGUESE	HUNGARIAN	CHINESE (TRADITIONAL)
DUTCH	BULGARIAN	CHINESE (SIMPLIFIED)

Water filter

When "WATER FILTER" is selected, follow the instructions on the display and those described in the "Installing the INTENZA+ water filter" and "Replacing the INTENZA+ water filter" chapters.

Stand-by Time

When "STAND-BY TIME" is selected, the timer can be set to:

• 15 min
• 30 min
• 60 min
• 180 min

Measurement units

By selecting "MEASUREMENT UNITS":

the unit of measurement can be set in "ml" or "oz".

Water hardness

When "WATER HARDNESS" is selected, follow the instructions on the display and those described in the "Measuring water hardness" chapter.

Beverage counter

It is possible to display the number of cups of each beverage that have been dispensed since the first operation of the machine. These data cannot be reset.

Button sound

The button sound can be switched off by selecting "OFF" so as to avoid noises.

Default settings

The machine can be reset to the default factory settings. The machine will require a double confirmation before proceeding.

Meaning of error codes

The list below reports some error codes that may appear on the display, their meanings and how to solve the problem. If the indicated solutions are ineffective because the display continues to show the error code icon and the machine does not return to normal operation, or if other error codes are displayed, please call the authorised service centre or distributors in your country.

The contact info is listed on www.gaggia.com and www.gaggia.it.

Error code	Problem	Cause	Possible solution
01	The coffee grinder is clogged.	The coffee outlet duct is clogged.	Remove the power cord and remove the brew group. Clean the coffee outlet duct thoroughly using a spoon handle. Switch the appliance back on again.
03 - 04	A problem occurred in the brew group.	The brew group is dirty or not well lubricated.	Switch off the machine. Remove the brew group and clean it thoroughly. (Refer to the "Cleaning the Brew Group" chapter)
		The brew group is not positioned correctly.	Switch off the machine. Remove the brew group and reinsert it. Ensure that the brew group is in the correct position before inserting it. Refer to the "Reinserting the Brew Group" chapter.
05	A problem occurred in the water circuit.	There is air in the water circuit.	Remove and reinsert the tank in the machine a couple of times. Ensure that the tank is inserted in the correct position in the machine. Check that the water tank seat is clean.
			If an "INTENZA+" filter is being used: pull out the filter from the water tank and shake it to remove the air from the filter. Then place the "INTENZA+" filter back into the water tank.
14	The machine is overheated.	There may be multiple causes.	Switch off the machine and switch it back on again after 30 minutes. Perform this operation 2 or 3 times.

Troubleshooting

This chapter outlines the most common problems you may encounter while using the machine. If you are unable to solve the problem using the information provided below, visit the FAQ sections on www.gaggia.com or www.gaggia.it or contact either the Customer Service Centre or the local distributors in your country.

Problem	Cause	Solution
The machine does not switch on.	The machine is not connected.	Check that the power cord has been inserted correctly.
	The ON/OFF button has not been pressed long enough.	Keep the ON/OFF button pressed for a few seconds
The drip tray fills up quickly.	This is a normal phenomenon. The machine uses water to rinse the internal circuit and the brew group. Part of the water flows through the internal system directly into the drip tray.	Empty the drip tray when the red indicator appears through the grill. We recommend that a cup be placed under the dispensing spout to collect the rinse water
The display continuously shows the "coffee pucks container full" icon.	The coffee pucks container has been emptied when the machine was off.	Always empty the coffee pucks container when the machine is on. If you empty the coffee pucks container when the machine is off, the coffee cycle counter does not reset. In this case, the display shows the icon even if the container is not full.
	The coffee grounds drawer has been put back too quickly.	Always wait about 5 seconds when you replace the coffee pucks container. This way, the counter will reset to zero.
The machine requests the coffee pucks container to be emptied even if it is not full.	The machine has not reset the counter the last time the coffee pucks container has been emptied.	Always wait about 5 seconds when you replace the coffee pucks container. This way, the coffee grounds counter will reset to zero.
		Always empty the coffee pucks container when the machine is on. If you empty the coffee pucks container when the machine is off, the coffee cycle counter does not reset.
The coffee pucks container is full and the "coffee pucks container full" icon is not shown.	The drip tray has been removed without emptying the coffee pucks container.	When removing the drip tray, also empty the coffee pucks container, even if it is almost empty. This way, the coffee pucks container will reset to zero and it will start to count the coffee pucks correctly again.
Impossible to remove the brew group.	The brew group is not in its correct position.	Close the service door. Switch the machine off and then back on. Wait for the display to show the ready message, then remove the brew group.
The brew group cannot be inserted.	The brew group is not in its correct position.	The brew group has not been placed in its correct position before being put back. Ensure that the lever is in contact with the base of the brew group and that the hook of the brew group is in its correct position. See the "Reinserting the brew group" chapter.
		To reset the machine: put the drip tray with the coffee pucks container back in position. Do not insert the brew group. Close the service door, then unplug the power cord and plug it back in. Then try to reinsert the brew group and switch the machine on again.
Coffee does not have enough crema or it is watery.	The coffee grinder is set to a coarse grind.	Adjust the coffee grinder to a finer grind.
	The machine is performing its self-adjustment.	Dispense several cups of coffee so that the machine adjusts itself automatically.
	The coffee outlet duct is clogged.	Clean the coffee outlet duct with a teaspoon as described in the "Cleaning the brew group under running water" chapter.
Coffee is not hot enough.	The set temperature is too low. Check the menu settings.	Set the menu temperature to "MAX".
The machine grinds the coffee beans, but the coffee does not come out.	The coffee grinder is set to an overly fine grind.	Adjust the coffee grinder to a coarser grind.
	The coffee dispensing spout is clogged.	Dispense a pre-ground long coffee but without actually adding pre-ground coffee.
	The nozzles of the coffee dispensing spout are clogged.	Clean the nozzles of the coffee dispensing spout with a small bottlebrush.
The coffee comes out slowly or in drops.	The coffee grinder is set to an overly fine grind.	Adjust the coffee grinder to a coarser grind.
	The nozzles of the coffee dispensing spout are clogged.	Clean the nozzles of the coffee dispensing spout with a small bottlebrush.
	The machine circuit is clogged by limescale.	Descale the machine.
The milk does not froth.	The milk carafe is dirty or it has not been inserted correctly.	Clean the carafe and ensure that it is positioned and inserted correctly.
	The milk dispensing spout is not open completely.	Check that the milk dispensing spout is in the correct position.
	The milk carafe has not been assembled with all its parts	Ensure that all components (especially the milk tube) have been correctly assembled.
	The type of milk used is not suitable for foaming.	The amount and the quality of foam may vary depending on the type of milk.

32 English

Problem	Cause	Solution
The milk carafe does not fit in.	The upper part of the carafe has been positioned on the wrong side.	Make sure that the transparent tab and the graduated lines are positioned outwards.
The "INTENZA+" filter cannot be inserted.	Remove the air from the filter.	Let the air bubbles flow out of the filter.
	The tank still contains some water.	Empty the water tank before installing the filter.
	The rubber seal is not inserted on the "INTENZA+" filter.	Check the packaging and insert the seal on the "INTENZA+" filter.
The "INTENZA+" filter cannot be activated.	Another filter is already active	The machine indicates the filter usage in percentage. However, if you want to activate a new filter before the one currently in use has expired, the latter must be deactivated first as described in section "Replacing INTENZA+ water filter"
There is some water under the machine.	The drip tray is too full and has spilled over.	Empty the drip tray when the indicator appears though the tray. Always empty the drip tray before starting the descaling procedure.
The machine is in DEMO mode.	Once switching on the machine, a combination of (HOME - CLEAN/SET - HOME - CLEAN/SET) buttons had been pressed.	Switch the machine off and back on again by pressing the ON/OFF button on the control panel.

GAGGIA accessories

Coffee and accessories are available through authorised centres (Italy), or distributors in your country.

Descaler

INTENZA+ water filter

Coffee oil remover

Milk circuit cleaner (Philips)

Coffee range available in beans and powder: 100% Arabica / Intense / Decaffeinated

Technical specifications

Nominal voltage - Power rating - Power supply	See data plate inside the service door
Housing material	Thermoplastic type
Dimensions	224 x 357 x 435 mm
Weight	7.7 kg
Power cord length	1200 mm
Control panel	Front panel
Water tank	1.8 litres - Removable type
Coffee beans container capacity	250 g
Coffee pucks container capacity	15
Pump pressure	15 bar
Boiler	Stainless steel boiler
Safety devices	Thermal Fuse

34 Nederlands

Indices

Milk circuit cleaner (Philips)

Milk circuit cleaner (Philips)

GAGGIA S.p.A. reserves the right to make any necessary modification.

Sede Amminstrativa/Administrative Office

Via Torretta, 240