M3 - Wireless system SHURE - Free user manual and instructions

USER MANUAL M3 SHURE

USER GUIDE SUPPLEMENT

M3 (692-716 MHz)

RENSEIGNEMENT SUPPLEMENTAIRES

The Shure UHF MK2 Series wireless systems meet the essential requirements of the European R&TTE Directive 99/5/E and are eligible to bear the CE marking.

Shure UHF components bearing the MK2 insignia are compatible with other Shure UHF Series wireless systems, but ARE NOT interchangeable with UHF Series components; i.e., a UHF MK2 Transmitter cannot be used with a U4 Receiver that lacks the MK2 insignia.

SPECIFICATIONS 2

UHF WIRELESS SYSTEM COMPATIBILITY GUIDE 7

MASTER LIST 57

CHARACTERISTIQUES TECHNIQUES 13

GUIDE DE COMPATIBILITÉ DU SYSTème UHF SANS FIL 19

LISTEMAHTRESSE 57

SPEZIFIKATIONEN 24

KOMPATIBILITÄTSLEITFADEN FÜR UHF-M3-DRAHTLOSSYSTEME . 30

HAUPTLISTE 57

ESPECIFICACIONES 35

RF Carrier Frequency Range

692-716 MHz

Working Range

U1, U2: 152.4 m, minimum, under typical conditions; 487.6 m line of sight

NOTE: Actual working range depends on RF signal absorption, reflection and interference

Audio Frequency Response

50 to 15,000 Hz, ±2 dB.

NOTE: Overall system frequency response depends on the microphone element

Gain Adjustment Range

U1: 0 to 40 dB

U2: 0 to 26 dB

Modulation

±18 kHz deviation compressor-expander system with pre-and de-emphasis

RF Power Output

U1, U2: 10 mW maximum

Dynamic Range

102 dB, A-weighted

RF Sensitivity

U4S	U4D
-110 dBm	-107 dBm
12 dB SINAD	12 dB SINAD
-105 dBm	-102 dBm
30 dB SINAD	30 dB SINAD

Image Rejection

90 dB typical

Spurious Rejection

75 dB typical

Ultimate Quieting (ref. ± 18kHz deviation)

100 dB, A-weighted

Audio Polarity

Positive pressure on microphone diaphragm (or positive voltage applied to tip of WA302 phone plug) produces positive voltage on pin 2 with respect to pin 3 of low impedance output and the tip of the high impedance 1/4 -inch output

System Distortion (ref. ± 18kHz deviation, 1kHz modulation)

0.3% Total Harmonic Distortion typical

Power Requirements

U1, U2: 1.5V AA alkaline battery (Duracell MN1500 recommended); Nicad optional

U4: 230 Vac, 50/60 Hz

Power Consumption:

U4S: 9.6 W min., 13.2 W max.

U4D: 12 W min.,16 W max.

UA845: 15 W min., 16 W max.

Battery Life (Typical)

U1, U2: 12 hours (with Duracell MN1500 1.5V AA alkaline battery)

Operating Temperature Range

-6° to +49° C

NOTE: Battery characteristics may limit this range

U1 Transmitter Input (Figure 1)

Connector:	TA4F or LEMO
Input Configuration:	Unbalanced, active
Actual Impedance:	18 kΩ with lavalier microphone 1 MΩ with instrument cable
Maximum Input Level:	6 Vp-p (+7 dBV) for 1% THD at minimum gain setting using 1 kHz signal.
TA4F Connector Pin Assignments:	Pin 1: Tied to Ground Pin 2: Tied to +5 V Pin 3: Tied to Audio Pin 4: Tied thru 20kΩ Resistor to Ground. (On instrument adapter cable, Pin 4 floats)
LEMO Connector Pin Assignments:	Pin 1: Tied to Pin 3 and 10 kΩ to Ground Pin 2: +5V Pin 3: Tied to Pin 1 Pin 4: Tied to Shield (Ground for Positive Bias)
Voltage for Remote Power:	+5 V supplied to microphone cartridge

NOTE: Lavalier MIC TIES PINS 3 AND 4
TOGETHER; GUITAR CABLE DOES NOT.

U1L (LEMO 4 PIN) MIC JACK BOARD
FIGURE 1

U1 Transmitter Output

Connector:	SMC
Actual Impedance:	50 Ω
Nominal Output Level:	+10 dBm
Maximum Output Level:	+11 dBm
Pin Assignments:	Shell = Ground Center = Signal

U2 Transmitter Input

Input Configuration:	Unbalanced, active
Actual Impedance:	20 kΩ
Maximum Input Level:	3 Vp-p (0.5 dBV) for 1% THD at minimum gain setting using 1 kHz signal.

U2 Transmitter Output

Connector:	SMC
Actual Impedance:	50 Ω
Nominal Output Level:	+10 dBm
Maximum Output Level:	+11 dBm
Pin Assignments:	Shell = Ground Center = Signal

U4S and U4D Receiver Input

Connector:	Antenna	Power Input	Network Interface
Connector Type:	BNC	IEC 320	25-Pin D
Actual Impedance:	50 Ω	—	—
Nominal Input Level:	-95 to -30 dBm	230 VAC, 50/60 Hz	CMOS Logic
Maximum Input Level:	+6 dBm (-20 dBm recommended)	254 VAC, 50/60 Hz	—
Pin Assignments:	Shell = Ground Center = Signal	IEC Standard	—
Voltage for Remote Power:	12 Vdc, 150 mA maximum	—	5V, 700 mA max.

U4S and U4D Receiver Output

Connector:	Monitor	Power Output	High Z Audio	Low Z Audio*	Network Interface
Output Configuration:	Unbalanced mono, 1/4 inch	—	Un-balanced	Balanced	See Appendix
Actual Impedance:	300 Ω	—	1 kΩ	30 Ω	See Appendix
Nominal Input Level:	—	230 VAC, 5A	—	—	CMOS Logic
Pin Assignments:	Tip = Hot Ring = Hot Sleeve = Gnd	IEC Standard	Tip = Hot Ring/ Sleeve = Gnd	1 = Ground 2 = Hot 3 = Hot	See Appendix
Voltage/ Current/ Phantom Power Protection?	Yes	—	Yes	Yes	5V, 700 mA resettable polyfuse

*Output Level: Microphone Level = Line Level - 30 dB

Overall Dimensions

U1: 92.2 mm L x 64.7 mm W x 24.2 mm D
U2/58:254 mm L x 50.8 mm Dia.
U2/BETA 58: 254 mm L x 53.2 mm Dia.
U2/87:228.6 mm x 49.2 mm Dia.
U2/BETA 87: 216 mm L x 50.8 mm Dia
U4S/U4D: 44.5 mm H x 482.6 mm W x 295.3 mm D

Net Weight

U1: 175.2 g without battery
U2/58, U2/BETA 58: 375.6 g without battery
U2/87, U2/BETA 87:303.1 g without battery
U4S: 3.30 kg
U4D: 3.85 kg

Certification

The Shure UHF series wireless systems meet the essential requirements of the European R&TTE Directive 99/5/EC and are eligible to carry the CE marking.

U1, U2: Conforms to European ETSI Standard EN 300 422 (Parts 1 and 2) and ETS 300445/A1.
U4, U4D: Conforms to European ETSI Standard EN 300 445/A1 and EN 60950.

THIS RADIO EQUIPMENT IS INTENDED FOR USE IN PROFESSIONAL ENTERTAINMENT (CLASS I) AND SIMILAR APPLICATIONS.

FURNISHED ACCESSORIES

Microphone Stand Adapter (U2) WA371
Zipper Bag (U1) 26A13
Zipper Bag (U2) 26A14
Screwdriver 80A498
Coaxial Antenna Cable (2 ft) UA802
1/2 Wave Antenna UA820B
Transmitter Carrying Case 65A8257
Carrying Case Insert 29B1577

OPTIONAL ACCESSORIES

Instrument Adapter Cable (U1) WA302, WA304
TA4F Female 4-Pin Connector (U1) WA330
In-Line Audio Switch (U1) . WA360
1.8 Meter (6 ft) Receiver-Mixer Cable (1 / 4 " phone to XLR) . WA410
7.6 Meter (25 ft) Antenna Extension Cable . UA825
15.2 Meter (50 ft) Antenna Extension Cable UA850
30.4 Meter (100 ft) Antenna Extension Cable . UA8100
In-Line Active Remote Antenna Kit (692 - 716 MHz) UA830UB
Antenna/Power Distribution System, 230 Vac . UA845UB
Directional Antenna UA870UB

REPLACEMENT PARTS

Hardware Kit (screwdriver, mounting feet, cable clamps) 90VL1371

Bulkhead Adapters for Front-Mounting Antennas 95A8647

230 VAC Power Cord (Schuko mains connector) 95A8247

304 mm (12 in.) Daisy-Chain Power Cord (230 V) 95A8678

SM58® Cartridge with Grille (U2/58) R158

BETA 58A Cartridge with Grille (U2/BETA 58) R179

SM87 Cartridge with Grille (U2/87) R165

BETA 87A Cartridge with Grille (U2/BETA 87) R166

BETA 87C Cartridge with Grille (U2/BETA 87) RPW100

Matte SilverGrille(U2/58) RK143G

Matte SilverGrille(U2/BETA58) RK265G

Matte Silver Grille (U2/BETA 87) RK313G

BlackGrille(U2/87) RK214G

BlackGrille(U2/BETA58) RK323G

BlackGrille(U2/BETA87) RK324G

Belt Clip (U1) 53A8247A

Antenna (U1) 95A8646

Antenna (U2) 95A2029

LICENSE INFORMATION

Changes or modifications not expressly approved by Shure Incorporated could void your authority to operate the equipment. Licensing of Shure wireless microphone equipment is the user's responsibility, and licensability depends on the user's classification and application, and on the selected frequency. Shure strongly urges the user to contact the appropriate telecommunications authority concerning proper licensing, and before choosing and ordering frequencies.

R&TTE CONFORMITY INFORMATION

IMPORTANT! Shure Models U1 and U2 Transmitters meet the essential requirements of the European R&TTE Directive 99/5/EC and are eligible to carry the CE marking. C< O682

Shure Model U4 Receivers meet the essential requirements of the European R&TTE Directive 99/5/EC and are eligible to carry the CE marking. <€

This Radio Equipment is intended for use IN MUSICAL PROFESSIONAL ENTER- TAINMENT AND SIMILAR APPLICATIONS.

NOTE: This Radio apparatus may be capable of operating on some frequencies not authorized in your region. Please contact your national authority to obtain information on authorized frequencies for wireless microphone products in your region

Frequency Range of Apparatus: 692 MHz - 862 MHz

Licensing: A ministerial license to operate this equipment may be required in certain areas. Consult your national authority for possible requirements.

Shure Transmitters Models U1 and U2 may be used in the countries and frequency ranges listed in Table 1.

Table 1

Country Code	U1-M3, U2-M3 (692 - 716 MHz)	U1-R3, U2-R3 (774 - 782 MHz)	U1-R7, U2-R7 (782 - 810 MHz)	U1-R6, U2-R6 (800 - 820 MHz)	U1-R2, U2-R2 (800 - 320 MHz)	U1-S2, U2-S2 (838 - 862 MHz)
A	692-716 MHz*	774-782 MHz*	782-810 MHz*	800-820 MHz*	800-830 MHz*	838-862 MHz*
B	692-716 MHz*	774-782 MHz*	782-810 MHz*	800-820 MHz*	800-830 MHz*	838-862 MHz*
CH	692-716 MHz*	774-782 MHz*	782-810 MHz*	800-820 MHz*	800-830 MHz*	838-862 MHz*
D	692-716 MHz*	774-782 MHz*	782-810 MHz*	800-820 MHz*	800-830 MHz*	838-862 MHz*
E	692-716 MHz*	774-782 MHz*	782-810 MHz*	800-820 MHz*	800-830 MHz*	838-862 MHz*
F	692-716 MHz*	774-782 MHz*	782-810 MHz*	800-820 MHz*	800-830 MHz*	*
GB	692-716 MHz*	774-782 MHz*	782-810 MHz*	*	*	838-862 MHz*
GR	692-716 MHz*	774-782 MHz*	782-810 MHz*	800-820 MHz*	800-830 MHz*	838-862 MHz*
I	692-716 MHz*	774-782 MHz*	782-810 MHz*	*	*	*
IRL	692-716 MHz*	774-782 MHz*	782-810 MHz*	800-820 MHz*	800-830 MHz*	838-862 MHz*
L	692-716 MHz*	774-782 MHz*	782-810 MHz*	800-820 MHz*	800-830 MHz*	838-862 MHz*
NL	692-716 MHz*	774-782 MHz*	782-810 MHz*	800-820 MHz*	800-830 MHz*	838-862 MHz*
P	692-716 MHz*	774-782 MHz*	782-810 MHz*	800-820 MHz*	800-830 MHz*	838-862 MHz*
DK	*	*	800-810 MHz*	800-820 MHz*	800-830 MHz*	*
FIN	*	*	800,1-810 MHz*	800,1-819,9 MHz*	800,1-819,9 MHz*	*
N	*	*	800-810 MHz*	800-820 MHz*	800-830 MHz*	*
S	*	*	800-810 MHz*	800-814 MHz*	800-814 MHz*	*
All Other Countries	*	*	*	*	*	*

*Please contact your national authority for information on available legal frequencies for your area and legal use of the equipment.

UHF WIRELESS SYSTEM COMPATIBILITY GUIDE

Table 2 provides a convenient overview of frequency-compatible systems in the 692.000 to 716.000 MHz band. Each of the primary groups contains multiple channels which are all compatible with one another.

Up to 20 Shure UHF Wireless Systems can be operated simultaneously within the 692-716 MHz band if using the discontinued UHF UB versions, or a combination of UB and MK2 M3 versions. Up to 30 UHF MK2 systems can be operated simultaneously within the 692-716 MHz band.

Note: Combinations of Shure UHF transmitters and UHF MK2 receivers, and combinations of UHF MK2 transmitters and UHF receivers are NOT supposed to work together. Always use a transmitter-receiver combination of the same frequency version (M3 or UB).

Groups 1-16 MUST be chosen if the installation includes a pure setup of Shure UHF Wireless Systems (frequency version UB only) or a mixed setup of Shure UHF and Shure UHF MK2 Wireless Systems (frequency versions UB and M3)

Groups 1-16 CAN be chosen if the installation includes a pure setup of Shure UHF MK2 Wireless Systems (frequency version M3 only).

Groups 17-27 CAN ONLY be chosen if the installation includes a pure setup of Shure UHF MK2 Wireless Systems (frequency version M3 only).

FREQUENCY GROUP CONTENTS

Groups 1-10*

Groups 1-3 provide the maximum number of compatible frequencies between 692 and 716 MHz.

Group 4 provides the maximum number of compatible frequencies between 692 and 716 MHz.

Groups 5-6 provide the maximum number of compatible frequencies between 692 and 716 MHz.

Group 7 provides the maximum number of compatible frequencies between 692 and 710 MHz.

Groups 8-10 provide the maximum number of compatible frequencies between 692 and 716 MHz, in descending order.

Groups 11-16*

Groups 11-12 comply with the French regulations for user group A.

Groups 13-14 comply with the French regulations for user group B.

Groups 15-16 comply with the French regulations for user group C.

Groups 17-27: *

Groups 17-18 provide the maximum number of compatible frequencies between 692 and 716 MHz.

Groups 19-20 comply with the French regulations for user group A.

Groups 21-22 comply with the French regulations for user group B.

Groups 23-24 comply with the French regulations for user group C.

Groups 25-26 comply with the German regulations for broadcast users.

Group 27 complies with Belgium regulations for broadcast users.

• Contact your national frequency authority to get information on the available legal frequencies for your area and legal use of the equipment. Contact the Shure Customer Service Department if you need additional information on frequency selection and system setup.

NOTE: Shure recommends that you maintain a 500 kHz separation between each receiver channel in the U4D dual channel receivers. Please contact the Shure Customer Service Department (1-800-434-3350) if you need additional information or assistance in frequency selection and setup.

TABLE 2
SYSTEM COMPATIBILITY GUIDE
M3 FREQUENCY BAND (692-716 MHz)

Channel	Group 1	Group 2	Group 3	Group 4	Group 5	Group 6	Group 7	Group 8
1	692.500	692.125	692.250	698.250	692.500	692.125	692.125	715.625
2	693.375	692.625	695.125	698.875	693.250	693.500	693.125	714.625
3	694.500	693.375	695.875	700.000	694.250	694.125	693.625	714.000
4	695.000	694.375	697.125	700.625	695.000	695.125	694.625	713.125
5	697.000	695.125	698.625	701.500	695.500	695.750	695.875	712.000
6	698.000	698.875	699.875	702.000	696.250	697.000	696.500	710.250
7	699.250	699.375	700.625	702.750	697.250	697.750	697.875	708.125
8	699.750	700.625	701.625	703.750	698.000	699.125	698.875	707.625
9	702.875	703.125	702.375	704.375	704.500	700.125	700.500	706.750
10	703.750	704.625	703.625	709.000	706.000	701.625	701.500	706.250
11	705.500	706.375	704.375	709.500	706.750	702.250	703.375	703.625
12	707.500	707.125	708.375	710.250	707.250	710.125	703.875	702.625
13	708.500	707.625	709.375	711.250	708.750	710.625	705.875	701.875
14	709.000	708.375	709.875	711.875	709.500	711.500	706.875	699.875
15	709.750	710.875	710.750	712.750	711.250	712.125	707.625	696.375
16	710.250	711.500	711.875	713.250	712.000	713.125	708.125	695.875
17	712.750	712.500	713.375	714.000	713.250	713.875	709.125	694.625
18	713.750	713.125	714.125	715.000	714.250	714.375	709.625	693.750
19	714.500	714.375	714.625	715.625	715.000	715.250		692.375
20	715.500	715.125	715.625		716.000	715.875
21
22
23
24
25
26
27
28
29
30
	UB/M3	UB/M3	UB/M3	UB/M3	UB/M3	UB/M3	UB/M3	UB/M3
Channel	Group 9	Group 10	Group 11	Group 12	Group 13	Group 14	Group 15	Group 16
1	715.500	715.125	692.250	715.500	692.500	714.975	692.000	716.000
2	714.250	714.125	695.250	714.500	693.300	712.775	692.700	714.775
3	712.750	713.625	695.750	713.250	694.500	712.025	694.300	712.975
4	712.000	711.875	697.250	712.500	696.025	709.700	695.000	712.225
5	710.875	711.125	698.500	711.500	696.775	708.500	696.225	710.300
6	710.375	709.875	699.500	710.750	698.225	706.225	696.975	709.100
7	708.250	709.000	700.250	707.750	701.700	702.500	700.000	703.000
8	707.125	708.375	702.750	707.250	702.500	701.700	700.700	701.900
9	704.125	707.375	703.500	705.750	706.225	701.300	706.775	700.000
10	702.500	706.625	704.500	705.250	708.500	698.225	709.100	698.775
11	700.625	705.125	705.750	704.500	709.300	696.775	710.300	696.225
12	699.000	700.875	707.250	703.500	709.700	696.025	711.000	695.000
13	698.125	700.000	707.750	699.500	712.775	694.500	712.225	694.300
14	697.625	699.375	710.750	698.500	713.500	693.300	714.775	692.700
15	695.875	697.625	711.500	697.750	714.975	692.500	716.000	692.000
16	694.875	696.875	712.500	695.250
17	694.375	696.375	714.500	694.750
18	693.250	694.625	715.500	692.250
19	692.500	694.125
20		693.125
21
22
23
24
25
26
27
28
29
30
	UB/M3	UB/M3	UB/M3	UB/M3	UB/M3	UB/M3	UB/M3	UB/M3
Channel	Group 17	Group 18	Group 19	Group 20	Group 21	Group 22	Group 23	Group 24
1	692.875	692.275	692.250	715.500	693.300	714.975	693.100	714.775
2	693.625	693.025	695.750	714.500	693.700	712.025	693.900	712.975
3	694.675	694.075	697.250	713.250	694.500	710.100	694.300	712.225
4	695.575	694.975	697.750	712.500	696.775	709.700	695.000	709.900
5	696.025	695.425	698.500	711.500	698.225	708.900	698.025	709.100
6	696.925	696.325	699.500	710.750	700.500	708.500	698.775	708.700
7	697.675	697.075	700.250	707.750	700.900	706.225	700.000	708.000
8	698.125	697.525	703.500	707.250	702.100	704.775	700.700	704.225
9	698.875	698.275	704.500	705.750	702.500	701.700	702.300	702.300
10	699.475	698.875	705.250	705.250	706.975	700.900	708.000	700.700
11	699.925	699.325	705.750	703.500	708.900	698.975	708.700	700.000
12	700.525	699.925	707.250	699.500	709.300	698.225	709.100	698.775
13	701.425	700.825	707.750	698.500	710.100	696.775	709.900	698.025
14	701.875	701.275	710.750	697.750	712.025	696.025	712.225	695.000
15	702.775	702.175	711.500	696.500	712.775	694.100	712.975	694.300
16	704.575	703.975	712.500	695.750	714.225	692.500	714.025	693.900
17	705.775	705.175	714.500	694.750			714.775	693.100
18	707.575	706.975	715.500	692.250
19	708.475	707.875
20	708.925	708.325
21	709.825	709.225
22	710.425	709.825
23	711.325	710.725
24	711.775	711.175
25	712.525	711.925
26	712.975	712.375
27	714.025	713.425
28	714.775	714.175
29	715.375	714.775
30	715.825	715.225
	M3	M3	M3	M3	M3	M3	M3	M3

Channel	Group 25	Group 26	Group 27
1	692.150	692.600	710.150
2	692.600	692.975	710.600
3	694.000	694.450	710.900
4	694.900	695.125	711.500
5	695.650	695.575	711.800
6	696.100	696.550	712.250
7	697.000	697.075	713.300
8	697.450	698.350	714.200
9	698.050	698.875	714.650
10	698.500	699.175	714.950
11	699.400	699.850	715.475
12	699.850	700.300	715.850
13	704.250	704.325
14	705.000	705.975
15	705.450	706.575
16	706.800	707.325
17	707.400	708.525
18	708.300	710.075
19	710.900	710.825
20	711.350	711.425
21	712.100	711.800
22	712.700	712.475
23	713.150	713.750
24	714.650	714.650
25	715.700	715.250
26
27
28
29
30
	M3	M3	M3

CHARACTERISTIQUES TECHNIQUES

U1:92,2x64,7x24,2mm(LxLr×P)

U2/58: 254 x 50,8 mm (L x diam.)

U2/BETA 58A : 254 x 53,2 mm (L x diam.)

U2/87:228,6 x 49,2 mm (L x diam.)

U2/BETA 87 : 216 x 50,8 mm (L x diam.)

U4S/U4D:44,5x482,6x295,3mm (H×Lr×P)

Poids net

U2/58, L x Durchmesser: 254 mm x 50,80 mm

U2/BETA 58A, L x Durchmesser: 254 mm x 53,2 mm

U2/87, L x Durchmesser: 228,6 mm x 49,2 mm

U2/BETA 87, L x Durchmesser: 216 mm x 50,8 mm

U4S/U4D: H x B x T: 44,5 mm x 482,6 mm x 295,3 mm

Nettogewicht

12 W min; 16 W max (U4D)

15 W min; 16 W max (UA845)

Antenna (U1) 95A8646

Antenna (U2) 95A2029

The Shure "Master List" (Groups A1-B1) is a comprehensive index of all system frequencies offered in the 692-716 MHz band, in 25 kHz increments.

LISTEMAITRESSE

EU DECLARATION OF CONFORMITY

We, of

Shure Incorporated

222 Hartrey Avenue

Evanston, IL 60202-3696, U.S.A.

Declare under our sole responsibility that the following products

Model:

U1

Description:

Transmitter, Body-Pack

Model: U2

Description:

Transmitter, Hand-Held

Model: U4S, U4D

Description:

Receiver, MARCAD Diversity

to which this Declaration relates

are in conformity to European Low Voltage Directive 73/23/EEC

are in conformity to European EMC Directive 89/336/EEC

are in conformity to European R&TTE Directive 1999/5/EC

are in conformity to European CE Marking Directive 93/68/EEC

The products comply with the following product family, harmonized or national standards:

ETS 300 445:1996

ETS 300422:12/95

ETS 300 445:1996

ETS 300 422:12/95

ETS 300 445:1996

Manufacturer: Shure Incorporated

Signed

Name, Title

European Contact: Shure Europe GmbH

Wannenacker Str. 28, 74078 Heilbronn, Germany

Phone: [phone], Fax: [phone]

SHURE Incorporated Web Address: http://www.shure.com

5800 W. Touhy Avenue, Niles, IL 60714-4608, U.S.A.

Phone: [phone] Fax: [phone]

In Europe, Phone: [phone] Fax: [phone]

In Asia, Phone: [phone] Fax: [phone]

Elsewhere, Phone: [phone] Fax: [phone]