THUNDERBOLT SSD - External Storage ELGATO - Free user manual and instructions

USER MANUAL THUNDERBOLT SSD ELGATO

Welcome Precautions Technical Support Elgato Systems Limited Warranty and Terms & Conditions for Storage Products Warranty Information Legal Information

Welcome Elgato can assume no responsibility for your data, so please back up!

To begin using the Elgato Thunderbolt™ SSD, simply connect it to your computer using a Thunderbolt cable. To help prevent the loss of your data, we highly recommend that you keep another copy of your data. Keep a second copy on your internal drive, another Elgato drive, or another form of removable storage media, ideally in a separate physical location.

Precautions Technical Support Your drive contains no user-serviceable parts. If it appears to be malfunctioning, contact Elgato’s Technical Support. If you encounter any difficulties while installing or using the Elgato Thunderbolt™ SSD or detect a problem with your drive, please contact Elgato Technical Support via http://support.elgato.com. You can submit a ticket electronically or via telephone. Do not expose this drive to temperatures outside the range of 5°C to 35°C (41°F to 95°F); or to operational humidity beyond 5-80%, non-condensing, or non-operating humidity beyond 10-90%, non-condensing. Avoid placing your drive near a source of heat, or exposing it to sunlight (even through a window), or in an environment that is too cold or humid. The Elgato Thunderbolt™ SSD’s warranty may be void as a result of the failure to respect the precautions listed here.

Helpful information for support When contacting Technical Support, it’s best to be in front of your computer and have the following information available:

• The Elgato Thunderbolt™ SSD serial number (on bottom of unit)
• Operating System and version
• Computer brand and model
• List of other devices attached to your computer

Elgato Systems Limited Warranty and Terms & Conditions for Storage Products Elgato Systems warrants your product against any defect in material and workmanship, under normal use, for three years from the date of purchase, depending on when and where it was originally purchased, with the exceptions stated below. A valid proof of purchase may be required to prove eligibility. This Limited Warranty applies to new Elgato Systems external storage products purchased from Elgato Systems or an authorized Elgato Systems dealer by the original purchase for normal use and not for resale. Limitations Elgato Systems does not warrant that the operation of the product will be uninterrupted or error-free. This warranty does not apply to cosmetic damage, including but not limited to scratches and dents; to damage caused by use with non-Elgato Systems products; to damage caused by accident, abuse, misuse, flood, fire, earthquake or other acts of nature; to damage caused by operating the product outside the permitted or intended uses described by Elgato Systems; to damage cause by subjecting the product to improper packaging or electrical fault; to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Elgato Systems; to a product or part that has been modified to alter functionality or capability without the written permission of Elgato Systems; if any Elgato Systems serial number on the product has been removed or defaced; or if the tamper seal on the casing is broken.

Elgato Systems is not responsible for special, incidental, or consequential damages resulting from any breach of warranty, or under any legal theory, including lost profits, downtime, goodwill, damage to or replacement of equipment and property, and any costs of recovering, reprogramming, or reproducing any program or data stored in or used with an Elgato Thunderbolt™ SSD even if it has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may have other rights. Any loss, corruption or destruction of data while using an Elgato storage product is the sole responsibility of the user, and under no circumstances will Elgato Systems be held liable for the recovery or restoration of this data. You must regularly back up the data stored on your Elgato Storage product to a separate storage product.

Warranty Information If you discover a defect covered by this warranty, your sole and exclusive remedy will be for Elgato Systems, in its sole discretion to (1) repair or replace the product at no charge to you; or, if a repaired unit or replacement product is not available, (2) to refund the current market value of your product. You acknowledge and agree that replacement product, at the sole option of Elgato Systems, may be a new product or a remanufactured product. For purchases within the exchange period of the reseller we recommend exchanging a defective product directly with the reseller as it is the quickest method to obtain service. If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that Elgato Systems or your reseller provides. To claim limited warranty service during the warranty period, you must first obtain a Return Materials Authorization (RMA) and ship-toaddress by contacting Elgato Systems at http://support.elgato.com. Please follow the instructions found on the website. You must return the covered product using approved packaging to our logistics center. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center.

from the product prior to its return. Elgato Systems cannot under any circumstances guarantee the integrity of data remaining on a returned drive. We make no provisions for data recovery and cannot be held liable for any data loss on drives or media returned to Elgato Systems. Elgato Systems will repair or replace a covered defective product and ship you a repaired or replaced product, transportation prepaid. You receive title to the repaired or replaced product at delivery to the carrier at the Elgato Systems shipping point. You are responsible for importation of the repaired or replaced product, if applicable. These limited warranty terms apply to the repaired or replaced product, except the limited warranty period is for the greater of the remainder of the original limited warranty period for the returned product or 90 days. Address Elgato Systems LLC 900 Kearny Street Suite 750 San Francisco, CA 94133, USA (415) 391-0310 Elgato Systems GmbH Rotkreuzplatz 1 80634 Munich, Germany +49 89 143 339 0 You must include with each returned product (1) a copy of the bill of sale as proof of date of original retail purchase; (2) a Return Material Authorization number; (3) your name, address and telephone number; and (4) a description of the problem. Please be sure to back up your data before returning your drive to Elgato Systems for repair. You should remove all personal information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. protection for your Elgato Systems product, and identifies a preferred approach to resolving warranty claims which will be quickest and simplest for all parties, subject to the exclusions, terms and conditions in this document. The Australian Competition and Consumer Act (2010) (including the Australian Consumer Law) and the New Zealand Consumer Guarantees Act (1993) as well as other laws in each of those jurisdictions guarantee certain conditions, warranties and undertakings, and give you other legal rights, in relation to the quality and fitness for purpose of products sold in Australia and New Zealand respectively. Copyright 2011-2012 Elgato Systems. All rights reserved. Elgato and the Elgato logo are trademarks of Elgato Systems, registered in the U.S. and other countries. Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other countries. For products sold in New Zealand, these guarantees cannot be modified nor excluded by any contract, except in those circumstances contemplated by section 43(2) of the New Zealand Consumer Guarantees Act. In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation of any other loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. What constitutes a major failure is set out in the Australian Consumer Law. 1 GB = 1,000,000,000 bytes. Total accessible capacity varies depending upon operating environment. Your opening of this package, or use of the Elgato external storage product acknowledges that you have read and agreed to the terms of this Elgato Systems Limited Warranty. You further agree that it is the complete and exclusive state of the agreement between Elgato Systems and you, and supersedes any proposal or prior agreement, oral or written, and any other communications between Elgato Systems and you relating to the subject matter of this warranty. Nothing in this warranty purports to modify or exclude the conditions, warranties and undertakings, and other legal rights, under the Australian Competition and Consumer Act the New Zealand Consumer Guarantees Act and other laws. This warranty gives you additional