ZYXEL PRESTIGE 2002 - Router

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USER MANUAL PRESTIGE 2002 ZYXEL

Prestige 2002 Series

VoIP Analog Telephone Adaptor

User's Guide

Version 3.60

5/2005

ZyXEL

Copyright © 2005 by ZyXEL Communications Corporation.

The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation.

Published by ZyXEL Communications Corporation. All rights reserved.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patent rights of others. ZyXEL further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice.

Trademarks

ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL Communications, Inc. Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.

Federal Communications Commission (FCC) Interference Statement

This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:

  • This device may not cause harmful interference.
  • This device must accept any interference received, including interference that may cause undesired operations.

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

If this equipment does cause harmful interference to radio/television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Notice 1

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This Class B digital apparatus complies with Canadian ICES-003.

1 Select your product from the drop-down list box on the ZyXEL home page to go to that product's page.
2 Select the certification you wish to view from this page.

ZYXEL PRESTIGE 2002 - Notice 1 - 1

SafetyWarnings

For your safety, be sure to read and follow all warning notices and instructions.

  • To reduce the risk of fire, use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.
  • Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel can service the device. Please contact your vendor for further information.
  • Use ONLY the dedicated power supply for your device. Connect the power cord or power adaptor to the right supply voltage (110V AC in North America or 230V AC in Europe).
  • Do NOT use the device if the power supply is damaged as it might cause electrocution.
  • If the power supply is damaged, remove it from the power outlet.
  • Do NOT attempt to repair the power supply. Contact your local vendor to order a new power supply.
  • Place cables carefully so that no one will step on them or stumble over them. Do NOT allow anything to rest on the power cord and do NOT locate the product where anyone can walk on the power cord.
  • Do NOT install nor use your device during a thunderstorm. There may be a remote risk of electric shock from lightning.
  • Do NOT expose your device to dampness, dust or corrosive liquids.
  • Do NOT use this product near water, for example, in a wet basement or near a swimming pool.
  • Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device.
  • Do NOT store things on the device.
  • Connect ONLY suitable accessories to the device.

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty gives you specific legal rights, and you may also have other rights that vary from country to country.

Customer Support

Please have the following information ready when you contact customer support.

Product model and serial number.
- Warranty Information.
- Date that you received your device.
- Brief description of the problem and the steps you took to solve it.

METHOD LOCATIONSUPPORT E-MAILTELEPHONE^WEB SITEREGULAR MAIL
SALES E-MAILFAXFTP SITE
CORPORATE HEADQUARTERS (WORLDWIDE)support@zyxel.com.tw+886-3-578-3942www.zyxel.com www.europe.zyxel.comZyXEL Communications Corp. 6 Innovation Road II Science Park Hsinchu 300 Taiwan
sales@zyxel.com.tw+886-3-578-2439ftp.zyxel.com ftp.europe.zyxel.com
CZECH REPUBLICinfo@cz.zyxel.com+420 241 091 350www.zyxel.czZyXEL Communications Czech s.r.o. Modranská 621 143 01 Praha 4 - Modraney Ceská Republika
info@cz.zyxel.com+420 241 091 359
DENMARKsupport@zyxel.dk+45 39 55 07 00www.zyxel.dkZyXEL CommunicationsA/S Columbusvej 5 2860 Soeborg Denmark
sales@zyxel.dk+45 39 55 07 07
FINLANDsupport@zyxel.fi+358-9-4780-8411www.zyxel.fiZyXEL Communications Oy Malminkaari 10 00700 Helsinki Finland
sales@zyxel.fi+358-9-4780 8448
FRANCEinfo@zyxel.fr+33 (0)4 72 52 97 97www.zyxel.frZyXEL France 1 rue des Vergers Bat. 1/C 69760 Limonest France
+33 (0)4 72 52 19 20
GERMANYsupport@zyxel.de+49-2405-6909-0www.zyxel.deZyXEL Deutschland GmbH. Adenauerstr. 20/A2 D-52146 Wuerselen Germany
sales@zyxel.de+49-2405-6909-99
NORTH AMERICAsupport@zyxel.com+1-800-255-4101www.us.zyxel.comZyXEL Communications Inc. 1130 N. Miller St. Anaheim CA 92806-2001 U.S.A.
+1-714-632-0882
sales@zyxel.com+1-714-632-0858ftp.us.zyxel.com
NORWAYsupport@zyxel.no+47 22 80 61 80www.zyxel.noZyXEL CommunicationsA/S Nils Hansens vei 13 0667 Oslo Norway
sales@zyxel.no+47 22 80 61 81
SPAINsupport@zyxel.es+34 902 195 420www.zyxel.esZyXEL Communications Alejandro Villegas 33 1°,28043Madrid Spain
sales@zyxel.es+34 913 005 345
SWEDENsupport@zyxel.se+46 31 744 7700www.zyxel.seZyXEL Communications A/S Sjöporten 4, 41764 Göteborg Sweden
sales@zyxel.se+46 31 744 7701
METHOD LOCATIONSUPPORT E-MAILTELEPHONEAWEB SITEREGULAR MAIL
SALES E-MAILFAXFTP SITE
UNITED KINGDOMsupport@zyxel.co.uk+44 (0) 8702 909090www.zyxel.co.ukZyxEL Communications UK Ltd.,11 The Courtyard, Eastern Road, Bracknell, Berkshire, RG12 2XB, United Kingdom (UK)
sales@zyxel.co.uk+44 (0) 8702 909091 0906 7370001(UK only)ftp.zyxel.co.uk

a. “+” is the (prefix) number you enter to make an international telephone call.

Table of Contents

Copyright 3

Federal Communications Commission (FCC) Interference Statement 4

SafetyWarnings 6

ZyXEL Limited Warranty 7

Customer Support 8

List of Figures 17

List of Tables 19

Preface 21

Chapter 1 Introducing the Prestige 23

1.1 Prestige VoIP Analog Telephone Adaptor Overview 23
1.2 Prestige 2002L VoIP Analog Telephone Adaptor with Lifeline 23
1.3 Features 23
1.4 LEDs 25
1.5 Applications 26
1.5.1 Make Calls via Internet Telephony Service Provider 26
1.5.2 Make Calls via IP-PBX 27
1.5.3 Make Peer-to-peer Calls 27

Chapter 2 Introducing the Web Configurator 29

2.1 Web Configurator Overview 29
2.2 Accessing the Prestige Web Configurator 29
2.3 Resetting the Prestige 31

2.3.1 Procedure To Use The Reset Button 31

2.4 Navigating the Prestige Web Configurator 31
2.5 Common Screen Command Buttons 33

Chapter 3 System Screens 35

3.1 System Overview 35

3.2 General Setup 35
3.2.1 Domain Name 35
3.3 General Setup Configuration 35
3.4 Configuring Password 36
3.5 Pre-defined NTP Time Servers List 37
3.6 Configuring Time Setting 37

Chapter 4

Ethernet Screens 41

4.1 ETHERNET Overview 41

4.1.1 IP Address and Subnet Mask 41
4.1.2 DNS Server Address Assignment 41
4.1.3 PPPoE Encapsulation 42

4.2 Configuring Ethernet 42
4.3 Configuring the Ethernet Management Port 44

Chapter 5

Introduction to VoIP 45

5.1 Introduction to VoIP 45
5.2 Introduction to SIP 45

5.2.1 SIP Identities 45

5.2.1.1 SIP Number 45
5.2.1.2 SIP Service Domain 45

5.2.2 SIP Call Progression 46
5.2.3 SIP Servers 46

5.2.3.1 SIP User Agent 46
5.2.3.2 SIP Proxy Server 47
5.2.3.3 SIP Redirect Server 47
5.2.3.4 SIP Register Server 48

5.2.4 RTP 48

5.3 NAT 48

5.3.1 NAT Example 49
5.3.2 NAT Types 49

5.3.2.1 Full Cone NAT 50
5.3.2.2 Restricted Cone NAT 51
5.3.2.3 Port Restricted Cone NAT 52
5.3.2.4 Symmetric NAT 52

5.4 NAT and SIP 53

5.4.1 SIP ALG 53
5.4.2 Use NAT Address on SIP and RTP 53
5.4.3 STUN 54
5.4.4 Outbound Proxy 54

5.5 Pulse Code Modulation 54

5.6 Voice Coding 54

5.6.1 G.711 55
5.6.2 G.729 55

5.7 PSTN Call Setup Signaling 55
5.8 MWI (Message Waiting Indication) 55

Chapter 6

VoIP Screens 57

6.1 VoIP Introduction 57
6.2 VoIP Configuration 57
6.3 Advanced VoIP Settings Configuration 59
6.4 Quality of Service (QoS) 63

6.4.1 Type Of Service (ToS) 63
6.4.2 DiffServ 63

6.4.2.1 DSCP and Per-Hop Behavior 63

6.4.3 VLAN 63
6.5 QoS Configuration 64

Chapter 7

Phone 65

7.1 Phone Introduction 65

7.1.1 Voice Activity Detection/Silence Suppression 65
7.1.2 Comfort Noise Generation 65
7.1.3 Echo Cancellation 65

7.2 Phone Port Configuration 65

7.3 Supplementary Phone Services Overview 67

7.3.1 The Flash Key 67
7.3.2 Europe Type Supplementary Phone Services 67

7.3.2.1 European Call Hold 68
7.3.2.2 European Call Waiting 68
7.3.2.3 European Call Transfer 69
7.3.2.4 European Three-Way Conference 69

7.3.3 USA Type Supplementary Services 69

7.3.3.1 USA Call Hold 69
7.3.3.2 USA Call Waiting 70
7.3.3.3 USA Call Transfer 70
7.3.3.4 USA Three-Way Conference 70

7.4 Common Phone Configuration 70

Chapter 8

Phone Book 73

8.1 Phone Book Introduction 73
8.1.1 Speed Dial 73

8.1.1.1 Peer-to-Peer Calls 73
8.1.2 Lifeline (Prestige 2002L) 73
8.2 Speed Dial Configuration 73
8.3 Call Forward 75
8.4 Lifeline Configuration (Prestige 2002L) 78

Chapter 9

Logs 81

9.1 Viewing Logs 81
9.2 Log Message Descriptions 82

Chapter 10

Maintenance 85

10.1 Maintenance Overview 85
10.2 Status Screen 85
10.3 F/W Upload Screen 87
10.4 Configuration Screen 89

10.4.1 Backup Configuration 90
10.4.2 Restore Configuration 90
10.4.3 Back to Factory Defaults 91

10.5 Restart Screen 92

Chapter 11

Phone Usage 93

11.1 Dialing a Telephone Number 93
11.2 Using Speed Dial to Dial a Telephone Number 93
11.3 Internal Calls 93
11.4 Checking the Prestige's IP Address 93
11.5 Auto Firmware Upgrade 94

Chapter 12

Troubleshooting 95

12.1 Problems Starting Up the Prestige 95
12.2 Problems with the LAN or PC LED 95
12.3 Problems with the LAN Interface 96
12.4 Problems with Internet Access 96
12.5 Problems with the Web Configurator 97
12.6 Problems with the Password 97
12.7 Problems with Telephone or Telephone Port 98
12.8 Problems with Voice Service 98
12.9 Pop-up Windows, JavaScripts and Java Permissions 99

12.9.1 Internet Explorer Pop-up Blockers 99

12.9.1.1 Disable Pop-up Blockers 99

12.9.1.2 Enable Pop-up Blockers with Exceptions 100
12.9.2 JavaScripts 102
12.9.3 Java Permissions 104
12.9.3.1 JAVA (Sun) 105

Appendix A

Product Specifications 107

Appendix B

Setting up Your Computer's IP Address 111

Appendix C

IP Subsetting 123

Appendix D

PPPoE 131

Appendix E

Internal SPTGEN 133

Index 161

List of Figures

Figure 1 LEDs 26

Figure 2 Internet Telephony Service Provider Application 27

Figure 3 IP-PBX Application 27

Figure 4 Peer-to-peer Calling 28

Figure 5 Web Configurator IP Address 30

Figure 6 Enter Password 30

Figure 7 Change Password 30

Figure 8 Web Configurator 32

Figure 9 System General 36

Figure 10 Password 36

Figure 11 Time Setting 38

Figure 12 ETHERNET 43

Figure 13 ETHERNET Mgmt Port 44

Figure 14 SIP User Agent 47

Figure 15 SIP Proxy Server 47

Figure 16 SIP Redirect Server 48

Figure 17 NAT:Outgoing 49

Figure 18 NAT: Incoming 49

Figure 19 Full Cone NAT Example 51

Figure 20 Restricted Cone NAT Example 51

Figure 21 Port Restricted Cone NAT Example 52

Figure 22 Symmetric NAT 53

Figure 23 STUN 54

Figure 24 VoIP 58

Figure 25 VoIP Advanced 60

Figure 26 DiffServ: Differentiated Service Field 63

Figure 27 QoS 64

Figure 28 Phone Port 66

Figure 29 Phone Common 71

Figure 30 Speed Dial 74

Figure 31 Call Forward 76

Figure 32 Lifeline 79

Figure 33 View Log 81

Figure 34 System Status 86

Figure 35 Firmware Upload 87

Figure 36 Firmware Upload In Process 88

Figure 37 Network Temporarily Disconnected 88

Figure 38 Firmware Upload Error 89

Figure 39 Configuration 90

Figure 40 Configuration Upload Successful 91

Figure 41 Network Temporarily Disconnected 91

Figure 42 Reset Warning Message 92

Figure 43 Restart Screen 92

Figure 44 Pop-up Blocker 99

Figure 45 Internet Options 100

Figure 46 Internet Options 101

Figure 47 Pop-up Blocker Settings 102

Figure 48 Internet Options 103

Figure 49 Security Settings - Java Scripting 104

Figure 50 Security Settings - Java 105

Figure 51 Java (Sun) 106

Figure 52 Windows 95/98/Me: Network: Configuration 112

Figure 53 Windows 95/98/Me: TCP/IP Properties: IP Address 113

Figure 54 Windows 95/98/Me: TCP/IP Properties: DNS Configuration 114

Figure 55 Windows XP: Start Menu 115

Figure 56 Windows XP: Control Panel 115

Figure 57 Windows XP: Control Panel: Network Connections: Properties 116

Figure 58 Windows XP: Local Area Connection Properties 116

Figure 59 Windows XP: Internet Protocol (TCP/IP) Properties 117

Figure 60 Windows XP: Advanced TCP/IP Properties 118

Figure 61 Windows XP: Internet Protocol (TCP/IP) Properties 119

Figure 62 Macintosh OS 8/9: Apple Menu 120

Figure 63 Macintosh OS 8/9: TCP/IP 120

Figure 64 Macintosh OS X: Apple Menu 121

Figure 65 Macintosh OS X: Network 122

Figure 66 Single-Computer per Router Hardware Configuration 132

Figure 67 Prestige as a PPPoE Client 132

Figure 68 Configuration Text File Format: Column Descriptions 133

Figure 69 Invalid Parameter Entered: Command Line Example 134

Figure 70 Valid Parameter Entered: Command Line Example 134

Figure 71 Internal SPTGEN FTP Download Example 135

Figure 72 Internal SPTGEN FTP Upload Example 135

List of Tables

Table 1 LED Descriptions 26

Table 2 Web Configurator Screens Summary 32

Table 3 Common Screen Command Buttons 33

Table 4 System General 36

Table 5 Password 37

Table 6 Pre-defined NTP Time Servers 37

Table 7 Time Setting 38

Table 8 ETHERNET 43

Table 9 ETHERNET Mgmt Port 44

Table 10 SIP Call Progression 46

Table 11 NAT Types 50

Table 12 VoIP 58

Table 13 VoIP Advanced 61

Table 14 QoS 64

Table 15 Phone Port 66

Table 16 European Flash Key Commands 68

Table 17 USA Flash Key Commands 69

Table 18 Phone Common 71

Table 19 Speed Dial 74

Table 20 Call Forward 77

Table 21 Lifeline 79

Table 22 View Log 81

Table 23 System Error Logs 82

Table 24 System Maintenance Logs 82

Table 25 SIP Logs 83

Table 26 RTP Logs 83

Table 27 FSM Logs: Caller Side 84

Table 28 FSM Logs: Callee Side 84

Table 29 Lifeline Logs 84

Table 30 System Status 86

Table 31 Firmware Upload 87

Table 32 Restore Configuration 90

Table 33 Troubleshooting the Start-Up of Your Prestige 95

Table 34 Troubleshooting the LAN or PC LED 95

Table 35 Troubleshooting the LAN Interface 96

Table 36 Troubleshooting Internet Access 96

Table 37 Troubleshooting the Web Configurator 97

Table 38 Troubleshooting the Password 97

Table 39 Troubleshooting Telephone 98

Table 40 Troubleshooting Voice Service 98

Table 41 Device Specifications 107

Table 42 Feature Specifications 108

Table 43 Power Adaptor Specifications 108

Table 44 Classes of IP Addresses 123

Table 45 Allowed IP Address Range By Class 124

Table 46 "Natural" Masks 124

Table 47 Alternative Subnet Mask Notation 125

Table 48 Two Subnets Example 125

Table 49 Subnet 1 126

Table 50 Subnet 2 126

Table 51 Subnet 1 127

Table 52 Subnet 2 127

Table 53 Subnet 3 127

Table 54 Subnet 4 128

Table 55 Eight Subnets 128

Table 56 Class C Subnet Planning 128

Table 57 Class B Subnet Planning 129

Table 58 Abbreviations Used in the Example Internal SPTGEN Screens Table ... 136

Table 59 Menu 1 General Setup 136

Table 60 Menu 4 Internet Access Setup 136

Table 61 Menu 12 138

Table 62 Menu 15 SUA Server Setup 140

Table 63 Menu 21.1 Filter Set #1 142

Table 64 Menu 21.1 Filer Set #2 145

Table 65 Menu 23 System Menus 149

Table 66 Menu 24.10 Time and Date Setting 150

Table 67 Menu 24.11 Remote Management Control 150

Table 68 Menu 98 VoIP and Auto Upgrade Menus 151

Preface

Congratulations on your purchase of the Prestige 2002 Series VoIP Analog Telephone Adaptor.

Note: Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products.

Your Prestige is easy to install and configure.

About This User's Guide

This manual is designed to guide you through the configuration of your Prestige for its various applications and provide background information on the Prestige's features.

Note: Use the web configurator to configure your Prestige.

Supporting Disk

Refer to the included CD for support documents.

  • Quick Start Guide

The Quick Start Guide is designed to help you get up and running right away. It contains a detailed easy-to-follow connection diagram, default settings, handy checklists and information on setting up your network and configuring for Internet access.

Web Configurator Online Help

Embedded web help for descriptions of individual screens and supplementary information.

ZyXEL Glossary and Web Site

Please refer to www.zyxel.com for an online glossary of networking terms and additional support documentation.

User Guide Feedback

Help us help you. E-mail all User Guide-related comments, questions or suggestions for improvement to techwriters@zyxel.com.tw or send regular mail to The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. Thank you.

Syntax Conventions

  • "Enter" means for you to type one or more characters. "Select" or "Choose" means for you to use one predefined choices.

  • Mouse action sequences are denoted using a comma. For example, "click the Apple icon, Control Panels and then Modem" means first click the Apple icon, then point your mouse pointer to Control Panels and then click Modem.

  • For brevity's sake, we will use "e.g.," as a shorthand for "for instance", and "i.e.," for "that is" or "in other words" throughout this manual.
  • The Prestige 2002 series may be referred to as the Prestige or the device in this user's guide.

Graphics Icons Key

PrestigeComputerNotebook computer
ServerSwitchRouter
Telephone

CHAPTER 1 Introducing the Prestige

This chapter introduces the main features and applications of the Prestige.

1.1 Prestige VoIP Analog Telephone Adaptor Overview

The Prestige is a SIP-based VoIP analog telephone adaptor (ATA). Sending voice signals over the Internet is called Voice over IP or VoIP. Session Initiated Protocol (SIP) is an internationally recognized standard for implementing VoIP.

The Prestige allows you to use a traditional analog telephone to make and receive Voice over IP calls. You can call any landline or mobile telephone as well as IP telephones. You don't need to know if the recipient's connection type is an IP, cellular or landline based service. Calls received from IP telephones work exactly as you would expect from the traditional telephone service.

The Prestige's two Ethernet ports allow you to connect the Prestige to your LAN and connect your computer to the Prestige. This way your computer can still access the LAN without adding an extra Ethernet switch.

The Prestige's web configurator allows easy management and configuration.

1.2 Prestige 2002L VoIP Analog Telephone Adaptor with Lifeline

The Prestige 2002L has all of the features of the Prestige 2002 and adds the PSTN (Public Switched Telephone Network) lifeline feature. PSTN lifeline lets you have VoIP phone service and PSTN phone service at the same time.

1.3 Features

Your Prestige is packed with a number of features that make it flexible and easy to use.

10/100Mbps Auto-negotiating Fast Ethernet Interfaces

The auto-negotiation feature allows the Prestige to detect the speed of incoming transmissions and adjust appropriately without manual intervention. It allows data transfer of either 10 Mbps or 100 Mbps in either half-duplex or full-duplex mode depending on your Ethernet network.

Auto-crossover 10/100 Mbps Ethernet Interfaces

The Ethernet interfaces automatically adjust to either a crossover or straight-through Ethernet cable.

PSTN Lifeline

The Prestige 2002L has a LINE port for connecting a PSTN line. You can receive incoming PSTN phone calls even while someone else connected to the Prestige is making VoIP phone calls. You can dial a (prefix) number to make an outgoing PSTN call. You can still make PSTN phone calls if the Prestige 2002L loses power.

REN

A Ringer Equivalence Number is used to determine the number of devices that may be connected to the telephone line. The Prestige can support three devices per telephone port.

Dynamic Jitter Buffer

The Prestige has a built-in adaptive, buffer that helps to smooth out the variations in delay (jitter) for voice traffic. This helps ensure good voice quality for your conversations.

Multiple SIP Accounts

The Prestige allows you to simultaneously use multiple voice (SIP) accounts and assign them to one or both telephone ports.

STUN

Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators (STUN) allows SIP to pass through NAT routers.

Multiple Voice Channels

The Prestige can simultaneously handle multiple voice channels (telephone calls).

Additionally you can answer an incoming phone call on a VoIP account, even while someone else is using the account for a phone call.

Voice Coding

The Prestige can use the following voice CODECs (coder/decoders).

G711
G729

Voice Activity Detection/Silence Suppression

Voice Activity Detection (VAD) reduces the bandwidth that a call uses by not transmitting when you are not speaking.

Comfort Noise Generation

The Prestige generates background noise to fill moments of silence when the other device in a call stops transmitting because the other party is not speaking (as total silence could easily be mistaken for a lost connection).

Echo Cancellation

The Prestige supports G.168, an ITU-T standard for eliminating the echo caused by the sound of your voice reverberating in the telephone receiver while you talk.

QoS (Quality of Service)

Quality of Service (QoS) mechanisms help to provide better service on a per-flow basis. The Prestige supports Type of Service (ToS) tagging and Differentiated Services (DiffServ) tagging. This allows the Prestige to tag voice frames so they can be prioritized over the network.

Fax Tone Detection and Pass-through

The Prestige automatically detects fax messages and sends them over PCM G.711.

Auto-provisioning

Your voice service provider can automatically update your Prestige's configuration via an auto-provisioning server.

Auto Firmware Upgrade

The Prestige gives you the option to upgrade to a newer firmware version if it finds one during auto-provisioning. Your voice service provider must have an auto-provisioning server and a server set up with firmware in order for this feature to work.

Manual Firmware Upgrades

Use the web configurator to upload updated firmware to your Prestige.

Ease of Installation

Your Prestige is designed for quick, intuitive and easy installation. Physically, its compact size and lightness make it easy to position anywhere in your busy office.

1.4 LEDs

The following graphic displays the labels of the LEDs.

ZYXEL PRESTIGE 2002 - LEDs - 1
Figure 1 LEDs

Table 1 LED Descriptions

LEDCOLORSTATUSDESCRIPTION
PWR/VoIPGreenOnThe Prestige is receiving power.
BlinkingThe Prestige is self-testing.
OrangeOnThe VoIP SIP registration was successful.
OffThe Prestige is not receiving power.
LANGreenOnThe Prestige has an Ethernet connection with the cable/DSL modem.
BlinkingThe Prestige is sending/receiving data to/from the cable/DSL modem.
OffThe Prestige doesn't have an Ethernet connection with the cable/DSL modem.
PCGreenOnThe Prestige has an Ethernet connection with a computer.
BlinkingThe Prestige is sending/receiving data to /from the computer.
OffThe Prestige does not have an Ethernet connection with a computer.
Phone 1-2GreenOnThe telephone(s) connected to this port is (are) in use.
BlinkingThe telephone(s) connected to this port is (are) ringing.
OffThe telephone(s) connected to this port is (are) not in use.

1.5 Applications

Here are some examples of how you can use your Prestige.

1.5.1 Make Calls via Internet Telephony Service Provider

In a home or small office environment, you can use the Prestige to make and receive VoIP telephone calls through an Internet Telephony Service Provider (ITSP).

The following figure shows a basic example of how you would make a VoIP call through an ITSP. You use your analog phone (A in the figure) and the Prestige (B) changes the call into VoIP. The Prestige then sends your call through your modem or router (C) to the Internet and the ITSP's SIP server. The VoIP call server forwards calls to PSTN phones (F) through a trunking gateway (E) to the PSTN network. The VoIP call server forwards calls to IP phones (G) through the Internet.

ZYXEL PRESTIGE 2002 - Make Calls via Internet Telephony Service Provider - 1
Figure 2 Internet Telephony Service Provider Application

1.5.2 Make Calls via IP-PBX

If your company has an IP-PBX (Internet Protocol Private Branch Exchange), you can use the Prestige to make and receive VoIP telephone calls through it.

In this example, you use your analog phone (A in the figure) and the Prestige (B) changes the call into VoIP and sends it to the IP-PBX. The IP-PBX forwards calls to PSTN phones (C) to the PSTN network. The IP-PBX forwards calls to IP phones (D) through an IP network (this could include the Internet).

ZYXEL PRESTIGE 2002 - Make Calls via IP-PBX - 1
Figure 3 IP-PBX Application

1.5.3 Make Peer-to-peer Calls

Use the Prestige to make a call to the recipient's IP address without using a SIP proxy server Peer-to-peer calls are also called "Point to Point" or "IP-to-IP" calls. You must know the peer's IP address in order to do this.

The following figure shows a basic example of how you would make a peer-to-peer VoIP call. You use your analog phone (A in the figure) and the Prestige (B) changes the call into VoIP. The Prestige then sends your call through your modem or router (C) and the Internet to the peer VoIP device (D).

ZYXEL PRESTIGE 2002 - Make Peer-to-peer Calls - 1
Figure 4 Peer-to-peer Calling

CHAPTER 2

Introducing the Web

Configurator

This chapter describes how to access the Prestige web configurator and provides an overview of its screens.

2.1 Web Configurator Overview

The web configurator is an HTML-based management interface that allows easy Prestige setup and management via Internet browser. Use Internet Explorer 6.0 and later or Netscape Navigator 7.0 and later versions. The recommended screen resolution is 1024 by 768 pixels.

In order to use the web configurator you need to allow:

  • Web browser pop-up windows from your device. Web pop-up blocking is enabled by default in Windows XP SP (Service Pack) 2.
  • JavaScripts (enabled by default).
  • Java permissions (enabled by default).

See the Troubleshooting chapter if you want to make sure these functions are allowed in Internet Explorer or Netscape Navigator.

2.2 Accessing the Prestige Web Configurator

Note: If your LAN has multiple Prestige 2002s, you may need to disconnect your Prestige's LAN port to avoid accessing the wrong Prestige. Reconnect the LAN port after the Login screen displays.

1 Make sure your Prestige hardware is properly connected and prepare your computer/computer network to connect to the Prestige (refer to the Quick Start Guide).
2 Launch your web browser.
3 Enter the Prestige's management IP address (default 192.168.5.1) or IP address. The Prestige 2002 has a management IP address since by default the Prestige is set to receive a dynamically assigned IP address and thus has no default IP address. Use the Prestige's management IP address or its IP address (after it receives one). If your computer is directly connected to the Prestige, make sure your computer's IP address is in the same subnet as the Prestige's IP address or management IP address that you want to access.

ZYXEL PRESTIGE 2002 - Accessing the Prestige Web Configurator - 1
Figure 5 Web Configurator IP Address

4 Type "1234" (default) as the password and click Login. In some versions, the default password appears automatically - if this is the case, click Login.

ZYXEL PRESTIGE 2002 - Accessing the Prestige Web Configurator - 2
Figure 6 Enter Password

5 You should see a screen asking you to change your password (highly recommended) as shown next. Type a new password (and retype it to confirm) and click Apply or click Ignore.

ZYXEL PRESTIGE 2002 - Accessing the Prestige Web Configurator - 3
Figure 7 Change Password

6 You should now see the web configurator MAIN MENU screen (see Figure 8 on page 32).

Note: The Prestige automatically logs you out if the management session is idle for five minutes. Simply log back in if this happens to you.

2.3 Resetting the Prestige

If you forget your password or cannot access the web configurator, you will need to reload the factory-default configuration file or use the RESET button on the back of the Prestige. Uploading this configuration file replaces the current configuration file with the factory-default configuration file. This means that you will lose all configurations that you had previously. The password will also be reset to "1234".

2.3.1 Procedure To Use The Reset Button

Make sure the PWR/VoIP LED is on (not blinking) before you begin this procedure.

1 Press the RESET button for five to ten seconds (release it when the PWR/VoIP LED begins to blink). When the PWR/VoIP LED starts blinking, the defaults have been restored and the Prestige restarts. Otherwise, go to step 2.
2 Disconnect and reconnect the Prestige's power.
3 Wait for the PWR LED to stop blinking and stay on steady.
4 Press the RESET button for five to ten seconds (release it when the PWR/VoIP LED begins to blink). When the PWR/VoIP LED starts blinking, the defaults have been restored and the Prestige restarts. Otherwise, go to step 2.

2.4 Navigating the Prestige Web Configurator

The following summarizes how to navigate the web configurator from the MAIN MENU screen.

Note: Click the Help icon (located in the top right corner of most screens) to view online help.

Click a link under ADVANCED to configure Prestige features.

ZYXEL PRESTIGE 2002 - Navigating the Prestige Web Configurator - 1
Figure 8 Web Configurator

The following table describes the navigation panel and sub-menus.

Table 2 Web Configurator Screens Summary

LINKTABFUNCTION
SYSTEMGeneralUse this screen to configure general system settings.
PasswordUse this screen to change your password.
Time SettingUse this screen to change your Prestige's time and date.
ETHERNETEthernetUse this screen to configure your Prestige's Ethernet interface settings.
MGNTUse this screen to configure your Prestige's management IP address.
VOIPVoIPUse this screen to configure your Prestige's Voice over IP settings.
QoSUse this screen to configure your Prestige's Quality of Service settings.
PHONEPhone PortUse this screen to configure your Prestige's phone settings.
PHONE BOOKSpeed DialUse this screen to configure speed dial for SIP phone numbers that you call often.
LifelineUse this screen to configure your Prestige's settings for PSTN calls (Prestige 2002L only).
Call ForwardUse this screen to configure your Prestige to block or redirect calls.
LOGSView LogUse this screen to view the logs.
MAINTENANCEStatusThis screen contains administrative and system-related information.
F/W UploadUse this screen to upload firmware to your Prestige.
ConfigurationUse this screen to backup and restore the configuration or reset the factory defaults to your Prestige.
RestartThis screen allows you to reboot the Prestige without turning the power off.
LOGOUTClick this label to exit the web configurator.

2.5 Common Screen Command Buttons

The following table shows common command buttons found on many web configurator screens.

Table 3 Common Screen Command Buttons

ApplyClick Apply to save your changes back to the Prestige.
Reset/CancelClick Reset or Cancel to begin configuring this screen afresh.

CHAPTER 3

System Screens

This chapter provides information on the System screens.

3.1 System Overview

This chapter describes the SYSTEM screens.

3.2 General Setup

General Setup contains administrative and system-related information. System Name is for identification purposes. However, because some ISPs check this name you should enter your computer's "Computer Name".

  • In Windows 95/98 click Start, Settings, Control Panel, Network. Click the Identification tab, note the entry for the Computer Name field and enter it as the System Name.
  • In Windows 2000, click Start, Settings and Control Panel and then double-click System. Click the Network Identification tab and then the Properties button. Note the entry for the Computer name field and enter it as the System Name.
  • In Windows XP, click Start, My Computer, View system information and then click the Computer Name tab. Note the entry in the Full computer name field and enter it as the Prestige System Name.

3.2.1 Domain Name

The Domain Name entry is what is propagated to the DHCP clients on the LAN. If you leave this blank, the domain name obtained by DHCP from the ISP is used. While you must enter the host name (System Name) on each individual computer, the domain name can be assigned from the Prestige via DHCP.

3.3 General Setup Configuration

Click SYSTEM in the navigation panel and then General Setup to display the following screen.

ZYXEL PRESTIGE 2002 - General Setup Configuration - 1
Figure 9 System General

Table 4 System General

LABELDESCRIPTION
System NameThis is for identification purposes. Enter your computer's "Computer Name".
Domain NameThe Domain Name entry is what is propagated to the DHCP clients on the LAN. If you leave this blank, the domain name obtained by DHCP from the ISP is used.
Administrator Inactivity TimerType how many minutes a management session can be left idle before the session times out. The default is 5 minutes. After it times out you have to log in with your password again. Very long idle timeouts may have security risks. A value of "0" means a management session never times out, no matter how long it has been left idle (not recommended).
ApplyClick Apply to save your changes back to the Prestige.
ResetClick Reset to begin configuring this screen afresh.

3.4 Configuring Password

To change your Prestige's password (recommended), click SYSTEM in the navigation panel, and then the Password tab. The screen appears as shown. This screen allows you to change the Prestige's password.

ZYXEL PRESTIGE 2002 - Configuring Password - 1
Figure 10 Password

The following table describes the labels in this screen.

Table 5 Password

LABELDESCRIPTION
Old PasswordType the default password or the existing password you use to access the system in this field. Use up to 32 ASCII characters.
New PasswordType the new password in this field.
Retype to ConfirmType the new password again in this field.
ApplyClick Apply to save your changes back to the Prestige.
ResetClick Reset to begin configuring this screen afresh.

3.5 Pre-defined NTP Time Servers List

The Prestige uses the following pre-defined list of NTP time servers if you do not specify a time server or it cannot synchronize with the time server you specified.

Note: The Prestige can use this pre-defined list of time servers regardless of the Time Protocol you select.

When the Prestige uses the pre-defined list of NTP time servers, it randomly selects one server and tries to synchronize with it. If the synchronization fails, then the Prestige goes through the rest of the list in order from the first one tried until either it is successful or all the pre-defined NTP time servers have been tried.

Table 6 Pre-defined NTP Time Servers

ntp1.cs.wisc.edu
ntp1.gbg.netnod.se
ntp2.cs.wisc.edu
tock.usno.navy.mil
ntp3.cs.wisc.edu
ntp.cs.strath.ac.uk
ntp1.sp.se
time1.stupi.se
tick.stdttime.gov.tw
tock.stdttime.gov.tw
time.stdttime.gov.tw

3.6 Configuring Time Setting

To change your Prestige's time and date, click SYSTEM in the navigation panel, then the Time Setting tab. The screen appears as shown. Use this screen to configure the Prestige's time based on your local time zone.

ZYXEL PRESTIGE 2002 - Configuring Time Setting - 1
Figure 11 Time Setting

The following table describes the labels in this screen.

Table 7 Time Setting

LABELDESCRIPTION
Time ProtocolSelect the time service protocol that your time server sends when you turn on the Prestige. Not all time servers support all protocols, so you may have to check with your ISP/network administrator or use trial and error to find a protocol that works. The main difference between them is the format.Daytime (RFC 867) format is day/month/year/time zone of the server.Time (RFC 868) format displays a 4-byte integer giving the total number of seconds since 1970/1/1 at 0:0:0.The default, NTP (RFC 1305), is similar to Time (RFC 868).Select None to enter the time and date manually.
Time Server AddressEnter the IP address or URL of your time server. Check with your ISP or network administrator if you are unsure of this information.
Current TimeThis field displays the time of your Prestige.Each time you reload this page, the Prestige synchronizes the time with the time server.
New TimeThis field displays the last updated time from the time server.When you select None in the Time Protocol field, enter the new time in this field and then click Apply.
Current DateThis field displays the date of your Prestige.Each time you reload this page, the Prestige synchronizes the time with the time server.
New DateThis field displays the last updated date from the time server.When you select None in the Time Protocol field, enter the new date in this field and then click Apply.
Time ZoneChoose the Time Zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT).
Daylight SavingsSelect this option if you use daylight savings time. Daylight saving is a period from late spring to early fall when many countries set their clocks ahead of normal local time by one hour to give more daytime light in the evening.
Start DateEnter the month and day that your daylight-savings time starts on if you selected Daylight Savings.
End DateEnter the month and day that your daylight-savings time ends on if you selected Daylight Savings.
ApplyClick Apply to save your changes back to the Prestige.
ResetClick Reset to begin configuring this screen afresh.

CHAPTER 4

Ethernet Screens

This chapter describes how to configure the Prestige's Ethernet and management IP addresses settings.

4.1 ETHERNET Overview

The Prestige has two Ethernet ports. Connect the LAN Ethernet port to a cable/DSL modem or router or an Ethernet LAN switch, which in turn connects you to the Internet or your company's IP-PBX. Connect the PC Ethernet port to your computer. The Prestige bridges network traffic between the two Ethernet ports so your computer can still access the Internet or the company LAN. Both Ethernet ports use the same IP address and subnet mask.

4.1.1 IP Address and Subnet Mask

Similar to the way houses on a street share a common street name, so too do computers on a LAN share one common network number.

Where you obtain your network number depends on your particular situation. If the ISP or your network administrator assigns you a block of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask.

If the ISP did not explicitly give you an IP network number, then the ISP should assign you a dynamic IP address when the connection is established.

Once you have decided on the network number, pick an IP address that is easy to remember, for instance, 192.168.1.20, for your Prestige, but make sure that no other device on your network is using that IP address.

The subnet mask specifies the network number portion of an IP address.

4.1.2 DNS Server Address Assignment

Use DNS (Domain Name System) to map a domain name to its corresponding IP address and vice versa, for instance, the IP address of www.zyxel.com is 204.217.0.2. The DNS server is extremely important because without it, you must know the IP address of a computer before you can access it.

The Prestige can get the DNS server addresses in the following ways.

  • The ISP tells you the DNS server addresses, usually in the form of an information sheet, when you sign up. If your ISP gives you DNS server addresses, enter them in the DNS Server fields.
  • If the ISP did not give you DNS server information, leave the DNS Server fields set to 0.0.0.0 for the ISP to dynamically assign the DNS server IP addresses.

4.1.3 PPPoE Encapsulation

Point-to-Point Protocol over Ethernet (PPPoE) functions as a dial-up connection. PPPoE is an IETF (Internet Engineering Task Force) draft standard specifying how a host personal computer interacts with a broadband modem (for example DSL, cable, wireless, etc.) to achieve access to high-speed data networks. It preserves the existing Microsoft Dial-Up Networking experience and requires no new learning or procedures.

For the service provider, PPPoE offers an access and authentication method that works with existing access control systems (for instance, Radius). For the user, PPPoE provides a login and authentication method that the existing Microsoft Dial-Up Networking software can activate, and therefore requires no new learning or procedures for Windows users.

One of the benefits of PPPoE is the ability to let end users access one of multiple network services, a function known as dynamic service selection. This enables the service provider to easily create and offer new IP services for specific users.

Operationally, PPPoE saves significant effort for both the subscriber and the ISP/carrier, as it requires no specific configuration of the broadband modem at the subscriber's site.

For more information on PPPoE, see Appendix D on page 131.

4.2 Configuring Ethernet

Click ETHERNET in the navigation panel to display the ETHERNET screen. Use the ETHERNET Ethernet screen to configure the Prestige's Ethernet interfaces with Internet account information from your ISP. Your ISP may have already configured some of the fields for you.

You can manage the Prestige through the Ethernet IP address, but you may not always know the Prestige's IP address (especially if the IP address is dynamic). Use the Mgmt Port screen (see Figure 13 on page 44) to configure a static IP address that you use to access the Prestige for management.

ZYXEL PRESTIGE 2002 - Configuring Ethernet - 1
Figure 12 ETHERNET

Table 8 ETHERNET

LABELDESCRIPTION
Get IP Address AutomaticallySelect this option if you have a dynamic IP address.
Use Fixed IP AddressSelect this option if the ISP assigned you a static IP address.
IP AddressType the (static) IP address assigned to you by your ISP.
Subnet MaskType the subnet mask assigned to you by your ISP (if given).
Default GatewayEnter the gateway IP address assigned to you by your ISP (if given).
Primary/Secondary DNSDNS (Domain Name System) is for mapping a domain name to its corresponding IP address and vice versa. The DNS servers are extremely important because without them, you must know the IP address of a computer before you can access it. Specify the DNS servers.
Use PPPoE ClientSelect Use PPPoE Client if your ISP provides a PPPoE user name and password.
PPPoE User NameEnter the user name exactly as your ISP assigned it (maximum 72 characters).
PasswordEnter the password exactly as your ISP assigned it.
ApplyClick Apply to save your changes back to the Prestige.
ResetClick Reset to begin configuring this screen afresh.

4.3 Configuring the Ethernet Management Port

Click ETHERNET in the navigation panel and then Mgmt Port to open the following screen. Use the ETHERNET Mgmt Port screen to configure a static IP address through which you can manage the Prestige.

Note: The management port is a separate logical Ethernet interface that you can access from a computer connected to either of the Prestige's physical Ethernet interfaces.

ZYXEL PRESTIGE 2002 - Configuring the Ethernet Management Port - 1
Figure 13 ETHERNET Mgmt Port

The following table describes the labels in this screen.

Note: The management port's subnet mask is fixed at 255.255.255.0.

Table 9 ETHERNET Mgmt Port

LABELDESCRIPTION
IP AddressType the (static) IP address through which to manage the Prestige. This management IP address can be on a different subnet from the Ethernet port's IP address, but the computer you use for management must be on the same subnet as this management IP address.
ApplyClick Apply to save your changes back to the Prestige.
ResetClick Reset to begin configuring this screen afresh.

CHAPTER 5 Introduction to VoIP

This chapter provides background information on VoIP and SIP.

5.1 Introduction to VoIP

VoIP is the sending of voice signals over the Internet Protocol. This allows you to make phone calls and send faxes over the Internet at a fraction of the cost of using the traditional circuit-switched telephone network. You can also use servers to run telephone service applications like PBX services and voice mail. Internet Telephony Service Provider (ITSP) companies provide VoIP service. A company could alternatively set up an IP-PBX and provide it's own VoIP service.

Circuit-switched telephone networks require 64 kilobits per second (kbps) in each direction to handle a telephone call. VoIP can use advanced voice coding techniques with compression to reduce the required bandwidth.

5.2 Introduction to SIP

The Session Initiation Protocol (SIP) is an application-layer control (signaling) protocol that handles the setting up, altering and tearing down of voice and multimedia sessions over the Internet.

SIP signaling is separate from the media for which it handles sessions. The media that is exchanged during the session can use a different path from that of the signaling. SIP handles telephone calls and can interface with traditional circuit-switched telephone networks.

5.2.1 SIP Identities

A SIP account uses an identity (sometimes referred to as a SIP address). A complete SIP identity is called a SIP URI (Uniform Resource Identifier). A SIP account's URI identifies the SIP account in a way similar to the way an e-mail address identifies an e-mail account. The format of a SIP identity is SIP-Number@SIP-Service-Domain.

5.2.1.1 SIP Number

The SIP number is the part of the SIP URI that comes before the "@” symbol. A SIP number can use letters like in an e-mail address (johndoe@your-ITSP.com for example) or numbers like a telephone number (1122334455@VoIP-provider.com for example).

5.2.1.2 SIP Service Domain

The SIP service domain of the VoIP service provider is the domain name in a SIP URI. For example, if the SIP address is 1122334455@VoIP-provider.com, then “VoIP-provider.com” is the SIP service domain.

5.2.2 SIP Call Progression

The following figure displays the basic steps in the setup and tear down of a SIP call. A calls B.

Table 10 SIP Call Progression

AB
1. INVITE
2. Ringing
3. OK
4. ACK
5.Dialogue (voice traffic)
6. BYE
7. OK

1 A sends a SIP INVITE request to B. This message is an invitation for B to participate in a SIP telephone call.
2 B sends a response indicating that the telephone is ringing.
3 B sends an OK response after the call is answered.
4 A then sends an ACK message to acknowledge that B has answered the call.
5 Now A and B exchange voice media (talk).
6 After talking, A hangs up and sends a BYE request.
7 B replies with an OK response confirming receipt of the BYE request and the call is terminated.

5.2.3 SIP Servers

SIP is a client-server protocol. A SIP client is an application program or device that sends SIP requests. A SIP server responds to the SIP requests.

When you use SIP to make a VoIP call, it originates at a client and terminates at a server. A SIP client could be a computer or a SIP phone. One device can act as both a SIP client and a SIP server.

5.2.3.1 SIP User Agent

A SIP user agent can make and receive VoIP telephone calls. This means that SIP can be used for peer-to-peer communications even though it is a client-server protocol. In the following figure, either A or B can act as a SIP user agent client to initiate a call. A and B can also both act as a SIP user agent server to receive the call.

ZYXEL PRESTIGE 2002 - SIP User Agent - 1
Figure 14 SIP User Agent

5.2.3.2 SIP Proxy Server

A SIP proxy server receives requests from clients and forwards them to another server. In the following example, you want to use client device A to call someone who is using client device C.

1 The client device (A in the figure) sends a call invitation to the SIP proxy server (B).
2 The SIP proxy server forwards the call invitation to C.

ZYXEL PRESTIGE 2002 - SIP Proxy Server - 1
Figure 15 SIP Proxy Server

5.2.3.3 SIP Redirect Server

A SIP redirect server accepts SIP requests, translates the destination address to an IP address and sends the translated IP address back to the device that sent the request. Then the client device that originally sent the request can send requests to the IP address that it received back from the redirect server. Redirect servers do not initiate SIP requests.

In the following example, you want to use client device A to call someone who is using client device C.

1 Client device A sends a call invitation for C to the SIP redirect server (B).
2 The SIP redirect server sends the invitation back to A with C's IP address (or domain name).
3 Client device A then sends the call invitation to client device C.

ZYXEL PRESTIGE 2002 - SIP Redirect Server - 1
Figure 16 SIP Redirect Server

5.2.3.4 SIP Register Server

A SIP register server maintains a database of SIP identity-to-IP address (or domain name) mapping. The register server checks your user name and password when you register.

5.2.4 RTP

When you make a VoIP call using SIP, the RTP (Real time Transport Protocol) is used to handle voice data transfer. See RFC 1889 for details on RTP.

5.3 NAT

NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a host in a packet. For example, the source address of an outgoing packet, used within one network is changed to a different IP address known within another network.

In the simplest form, NAT changes the source IP address of a packet received from a device to another IP address before forwarding the packet towards the destination. When the response comes back, NAT translates the destination address back to the device's IP address and forwards it to the device.

NAT routers are commonly used to translate private (or internal) IP addresses in packet headers to public (or external) IP addresses and vice versa. A NAT router maps a private IP address and port pair to a public IP address and port, and whenever the NAT router receives a packet with that public IP address and port, it knows how to reroute the packet back to the private IP address and port.

NAT may be implemented on a device that is between your Prestige and the Internet.

5.3.1 NAT Example

See the following figure. The Prestige (X) sends packets to the Internet. The Prestige's IP address is 10.0.0.3. This is a private or internal IP address. The NAT router maps the private source IP address to a public source IP address (a.b.c.d). The public source IP address is also known as the external IP address.

Note: The NAT figures in this chapter use lower-case letters (like a.b.c.d for example) to represent public IP addresses.

ZYXEL PRESTIGE 2002 - NAT Example - 1
Figure 17 NAT:Outgoing

When the NAT router receives packets with destination address IP address a.b.c.d, the NAT router changes a.b.c.d back to the private IP address 10.0.0.3 and sends it to the Prestige.

ZYXEL PRESTIGE 2002 - NAT Example - 2
Figure 18 NAT: Incoming

5.3.2 NAT Types

This section discusses the following NAT types that may be implemented on a router in front of the Prestige.

Full Cone
- Restricted Cone
- Port Restricted Cone
- Symmetric

The following table summarizes how these NAT types handle outgoing and incoming packets. Read the following sections for more details and examples.

Table 11 NAT Types

FULL CONERESTRICTED CONEPORT RESTRICTED CONESYMMETRIC
Incoming PacketsAny external host can send packets to the mapped external IP address and port.Only external hosts with an IP address to which the internal host has already sent a packet can send packets to the mapped external IP address and port.Only external hosts with an IP address and port to which the internal host has already sent a packet can send packets to the mapped external IP address and port.A host on the external network can only send packets to the specific mapped external IP address and port that the NAT router used in sending a packet to the external host's IP address and port.
Outgoing PacketsThe NAT router maps the internal IP address and port of all outgoing packets to a single IP address and port on the external network.The NAT router maps the internal IP address and port of each outgoing packet to a different external IP address and port for each different destination IP address and port.

The examples in these NAT type sections describe NAT translation between internal (private) and external (public) IP addresses.

5.3.2.1 Full Cone NAT

In full cone NAT, the NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network. The NAT router also maps packets coming to that external IP address and port to the internal IP address and port.

In the following example, the NAT router maps the source address of all packets sent from the Prestige's internal IP address 1 and port A to IP address 2 and port B on the external network. The NAT router also performs NAT on all incoming packets sent to IP address 2 and port B and sends them to IP address 1, port A.

ZYXEL PRESTIGE 2002 - Full Cone NAT - 1
Figure 19 Full Cone NAT Example

5.3.2.2 Restricted Cone NAT

As in full cone NAT, a restricted cone NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network. In the following example, the NAT router maps the source address of all packets sent from internal IP address 1 and port A to IP address 2 and port B on the external network.

The difference from full cone NAT is in how the restricted cone NAT router handles packets coming in from the external network. A host on the external network (IP address 3 or IP address 4 for example) can only send packets to the internal host if the internal host has already sent a packet to the external host's IP address.

A Prestige with IP address 1 and port A sends packets to IP address 3 and IP address 4. The NAT router changes the Prestige's IP address to 2 and port to B.

Both 4, D and 4, E can send packets to 2, B since 1, A has already sent packets to 4. The NAT router will perform NAT on the packets from 4, D and 4, E and send them to the Prestige at IP address 1, port A. Packets have not been sent from 1, A to 3 or 5, so 3 and 5 cannot send packets to 1, A.

ZYXEL PRESTIGE 2002 - Restricted Cone NAT - 1
Figure 20 Restricted Cone NAT Example

5.3.2.3 Port Restricted Cone NAT

As in full cone NAT, a port restricted cone NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network. In the following example, the NAT router maps the source address of all packets sent from internal IP address 1 and port A to IP address 2 and port B on the external network.

The difference from full cone and restricted cone NAT is in how the port restricted cone NAT router handles packets coming in from the external network. A host on the external network (IP address 3 and Port C for example) can only send packets to the internal host if the internal host has already sent a packet to the external host's IP address and port.

A Prestige with IP address 1 and port A sends packets to IP address 3, port C and IP address 4, port D. The NAT router changes the Prestige's IP address to 2 and port to B.

Since 1, A has already sent packets to 3, C and 4, D, they can send packets back to 2, B and the NAT router will perform NAT on them and send them to the Prestige at IP address 1, port A.

Packets have not been sent from 1, A to 4, E or 5, so they cannot send packets to 1, A.

ZYXEL PRESTIGE 2002 - Port Restricted Cone NAT - 1
Figure 21 Port Restricted Cone NAT Example

5.3.2.4 Symmetric NAT

The full, restricted and port restricted cone NAT types use the same mapping for an outgoing packet's source address regardless of the destination IP address and port. In symmetric NAT, the mapping of an outgoing packet's source address to a source address in another network is different for each different destination IP address and port.

In the following example, the NAT router maps the Prestige's source address IP address 1 and port A to IP address 2 and port B on the external network for packets sent to IP address 3 and port B. The NAT router uses a different mapping (IP address 2 and port M) when the Prestige sends packets to IP address 4 and port D.

A host on the external network (IP address 3 and port C for example) can only send packets to the internal host via the external IP address and port that the NAT router used in sending a packet to the external host's IP address and port. So in the example, only 3, C is allowed to send packets to 2, B and only 4, D is allowed to send packets to 2, M.

ZYXEL PRESTIGE 2002 - Symmetric NAT - 1
Figure 22 Symmetric NAT

5.4 NAT and SIP

Some NAT routers are not SIP-friendly and will stop your voice sessions.

The Prestige must register its public IP address with a SIP register server. If there is a NAT router between the Prestige and the SIP register server, the Prestige probably has a private IP address. The Prestige lists its IP address in the SIP message that it sends to the SIP register server. NAT does not translate this IP address in the SIP message. The SIP register server gets the Prestige's IP address from inside the SIP message and maps it to your SIP identity. If the Prestige has a private IP address listed in the SIP message, the SIP server cannot map it to your SIP identity.

A SIP ALG (Application Layer Gateway), the fake WAN address on SIP and RTP, STUN, or outbound proxy features allow the Prestige to use its public IP address in the SIP messages.

5.4.1 SIP ALG

Some NAT routers may include a SIP Application Layer Gateway (ALG). A SIP ALG allows SIP calls to pass through NAT by examining and translating IP addresses embedded in the data stream. When the Prestige registers with the SIP register server, the SIP ALG translates the Prestige's private IP address inside the SIP data stream to a public IP address. You do not need to use STUN or an outbound proxy if your Prestige is behind a SIP ALG.

5.4.2 Use NAT Address on SIP and RTP

If you know the NAT router's public IP address and SIP port number, you can use the Use NAT feature to manually configure the Prestige to use a them in the SIP messages. This eliminates the need for STUN or a SIP ALG.

You must also configure the NAT router to forward traffic with the SIP port number to the Prestige.

5.4.3 STUN

STUN (Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators) allows the Prestige to find the presence and types of NAT routers and/or firewalls between it and the public Internet. STUN also allows the Prestige to find the public IP address that NAT assigned, so the Prestige can embed it in the SIP data stream. STUN does not work with symmetric NAT routers (see Section 5.3.2.4 on page 52) or firewalls. See RFC 3489 for details on STUN.

The following figure shows how STUN works.

1 The Prestige (A) sends SIP packets to the STUN server.
2 The STUN server finds the public IP address and port number that the NAT router used on the Prestige's SIP packets and sends them to the Prestige.
3 The Prestige uses the public IP address and port number in the SIP packets that it sends to the SIP server.

ZYXEL PRESTIGE 2002 - STUN - 1
Figure 23 STUN

5.4.4 Outbound Proxy

Your VoIP service provider may host a SIP outbound proxy server to handle all of the Prestige's VoIP traffic. This allows the Prestige to work with any type of NAT router and eliminates the need for STUN or a SIP ALG. Turn off a SIP ALG on a NAT router in front of the Prestige to keep it from retranslating the IP address (since this is already handled by the outbound proxy server).

5.5 Pulse Code Modulation

Pulse Code Modulation (PCM) measures analog signal amplitudes at regular time intervals and converts them into bits.

5.6 Voice Coding

A codec (coder/decoder) codes analog voice signals into digital signals and decodes the digital signals back into voice signals. The Prestige supports the following codecs.

5.6.1 G.711

G.711 is a Pulse Code Modulation (PCM) waveform codec. G.711 provides very good sound quality but requires 64kbps of bandwidth.

5.6.2 G.729

G.729 is an Analysis-by-Synthesis (AbS) hybrid waveform codec that uses a filter based on information about how the human vocal tract produces sounds. G.729 provides good sound quality and reduces the required bandwidth to 8kbps.

5.7 PSTN Call Setup Signaling

Dual-Tone MultiFrequency (DTMF) signaling uses pairs of frequencies (one lower frequency and one higher frequency) to set up calls. It is also known as Touch Tone®. Each of the keys on a DTMF telephone corresponds to a different pair of frequencies.

Pulse dialing sends a series of clicks to the local phone office in order to dial numbers.1

5.8 MWI (Message Waiting Indication)

Enable Message Waiting Indication (MWI) enables your phone to give you a message—waiting (beeping) dial tone when you have a voice message(s). Your voice service provider must have a messaging system that sends message waiting status SIP packets as defined in RFC 3842.

CHAPTER 6 VoIP Screens

This chapter describes how to configure advanced VoIP and QoS settings.

6.1 VoIP Introduction

VoIP is the sending of voice signals over the Internet Protocol. This chapter covers the configuration of the VoIP screens.

6.2 VoIP Configuration

Click VoIP in the navigation panel to display the following screen. Use this screen to configure the Prestige's VoIP settings. You should have a voice account already set up and have VoIP information from your VoIP service provider.

ZYXEL PRESTIGE 2002 - VoIP Configuration - 1
Figure 24 VoIP

Table 12 VoIP

LABELDESCRIPTION
SIP AccountYou can configure the Prestige to use multiple SIP accounts. Select one to configure its settings on the Prestige.
ActiveSelect this check box to have the Prestige use this SIP account. Clear the check box to have the Prestige not use this SIP account.
SIP NumberEnter your SIP number in this field (use the number or text that comes before the @ symbol in a full SIP URI). You can use up to 127 ASCII characters.
SIP Local PortUse this field to configure the Prestige's listening port for SIP. Leave this field set to the default if you were not given a local port number for SIP.
SIP Server AddressType the IP address of the SIP server in this field. It doesn't matter whether the SIP server is a proxy, redirect or register server.
SIP Server PortEnter the SIP server's listening port for SIP in this field. Leave this field set to the default if your VoIP service provider did not give you a server port number for SIP.
REGISTER Server AddressEnter the SIP register server's address in this field. If you were not given a register server address, then enter the address from the SIP Server Address field again here.
REGISTER Server PortEnter the SIP register server's listening port for SIP in this field. If you were not given a register server port, then enter the port from the SIP Server Port field again here.
SIP Service DomainEnter the SIP service domain name in this field (the domain name that comes after the @ symbol in a full SIP URI). You can use up to 127 ASCII Extended set characters.
Authentication User IDThis is the user name for registering this SIP account with the SIP register server. Type the user name exactly as it was given to you. You can use up to 95 ASCII characters.
Authentication PasswordType the password associated with the user name above. You can use up to 95 ASCII Extended set characters.
Sending Caller IDSelect this check box to show identification information when you make VoIP phone calls. Clear the check box to not show identification information when you make VoIP phone calls.
Incoming Call apply toPhone 1 and Phone 2 correspond to the Prestige's physical PHONE 1 and 2 ports, respectively. Select whether you want to receive calls for this SIP account on Phone 1, Phone 2 or both. If you select both, you will not know which SIP account a call is coming in on.
Advanced SettingsClick Settings to open a screen where you can configure the Prestige's advanced VoIP settings like SIP server settings, the RTP port range and the coding type.
ApplyClick Apply to save your changes back to the Prestige.
ResetClick Reset to begin configuring this screen afresh.

6.3 Advanced VoIP Settings Configuration

Click VoIP in the navigation panel, select a SIP account and then click Settings to display the following screen.

ZYXEL PRESTIGE 2002 - Advanced VoIP Settings Configuration - 1
Figure 25 VoIP Advanced

The following table describes the labels in this screen.

Table 13 VoIP Advanced

LABELDESCRIPTION
Advanced VoIP SettingsThis read-only field displays the number of the SIP account that you are configuring. The changes that you save in this page affect the Prestige's settings with the SIP account displayed here.
SIP Server Settings
URL TypeSelect SIP to have the Prestige include the domain name with the SIP number in the SIP messages that it sends. Select TEL to have the Prestige use the SIP number without a domain name in the SIP messages that it sends.
Expiration DurationThis field sets how long an entry remains registered with the SIP register server. After this time period expires, the SIP register server deletes the Prestige's entry from the database of registered SIP numbers. The register server can use a different time period. The Prestige sends another registration request after half of this configured time period has expired.
Register Re-send TimerUse this field to set how long the Prestige waits before sending a repeat registration request if a registration attempt fails or there is no response from the registration server.
Session ExpiresUse this field to set the longest time that the Prestige will allow a SIP session to remain idle (without traffic) before dropping it.
Min-SEWhen two SIP devices negotiate a SIP session, they must negotiate a common expiration time for idle SIP sessions. This field sets the shortest expiration time that the Prestige will accept. The Prestige checks the session expiration values of incoming SIP INVITE requests against the minimum session expiration value that you configure here. If the session expiration of an incoming INVITE request is less than the value you configure here, the Prestige negotiates with the other SIP device to increase the session expiration value to match the Prestige's minimum session expiration value.
RTP Port RangeReal time Transport Protocol is used to handle voice data transfer. Use this field to configure the Prestige's listening port range for RTP traffic. Leave these fields set to the defaults if you were not given a range of RTP ports to use.
Preferred Compression TypeUse this field to select the type of voice coder/decoder (codec) that you want the Prestige to use. G.711 provides higher voice quality than G.729 but requires 64kbps of bandwidth while G.729 only requires 8kbps. Select G.711>G.729 if you want the Prestige to first attempt to use the G.711 codec and then the G.729 codec if the peer is not set up to use G.711. Select G.711 only if you want the Prestige to only use the G.711 codec when making VoIP calls. You will not be able to connect to a peer that is not set up to use G.711. Select G.729>G.711 if you want the Prestige to first attempt to use the G.729 codec and then the G.711 codec if the peer is not set up to use G.729. Select G.729 only if you want the Prestige to only use the G.729 codec when making VoIP calls. You will not be able to connect to a peer that is not set up to use G.729.
STUNUse STUN if there is a NAT router between the Prestige and the voice service provider's SIP server. You do not need to use STUN if the NAT router is also a SIP ALG.
Server AddressYour VoIP service provider must host a STUN server in order for you to use STUN. Type the IP address of the STUN server in this field.
Server PortEnter the STUN server's listening port for STUN requests in this field. Leave this field set to the default if your VoIP service provider did not give you a server port number for STUN.
Use NATEnable this feature to use a NAT router's public IP address and SIP port number in the Prestige's SIP messages.You must also configure the NAT router to forward traffic with this port number to the Prestige.This eliminates the need for STUN or a SIP ALG.
IP AddressEnter the NAT router's public IP address or domain name (up to 127 ASCII characters) in this field.
PortEnter the port number that your SIP sessions use with the public IP address of the NAT router.
Outbound ProxyEnable this feature if your VoIP service provider has a SIP outbound server to handle voice calls. This allows the Prestige to work with any type of NAT router and eliminates the need for STUN or a SIP ALG. Turn off a SIP ALG on a NAT router in front of the Prestige to keep it from retranslating the IP address (since this is already handled by the outbound proxy server).
Server AddressEnter the IP address or domain name (up to 127 ASCII characters) of the SIP outbound proxy server in this field.
Server PortEnter the SIP outbound proxy server's listening port for SIP outbound proxy requests in this field. Leave this field set to the default if your VoIP service provider did not give you a server port number for the SIP outbound proxy server.
Enable NAT Keep AliveYou must have outbound proxy enabled to use NAT keep alive.Encase NAT keep alive to have the Prestige send SIP notify messages to the SIP server.Use this to keep a NAT router located between the Prestige and the SIP server from timing out and dropping your Prestige's SIP NAT sessions.
Keep Alive IntervalSet how often (in seconds) the Prestige should send SIP notify messages to the SIP server.
DTMF ModeThe Dual Tone Multi-Frequency (DTMF) mode sets how the Prestige handles the tones that your telephone makes when you push its buttons. It is recommended that you use the same mode that your VoIP service provider uses.Select RFC 2833 to send the DTMF tones in RTP packets.Select PCM (Pulse Code Modulation) to include the DTMF tones in the voice data stream. This method works best when you are using a codec that does not use compression (like G.711).Codes that use compression (like G.729) could distort the tones SELECT SIP INFO to send the DTMF tones in SIP messages.
MWI (Message Waiting Indication)Enable Message Waiting Indication (MWI) to have your phone give you a message-waiting (beeping) dial tone when you have a voice message(s). Your voice service provider must have a messaging system that supports this feature.
Expiration TimeSet how long (in seconds) the message-waiting dial tone should last if you don't retrieve the waiting voice message(s).
Call Forward TableSelect which call forwarding table you want the Prestige to use to block or redirect calls. You can use a different call forwarding table for each SIP account or use the same call forwarding table for both.
BackClick Back to return to the VoIP screen without saving configuration changes.
ApplyClick Apply to save your changes back to the Prestige.
ResetClick Reset to begin configuring this screen afresh.

6.4 Quality of Service (QoS)

Quality of Service (QoS) refers to both a network's ability to deliver data with minimum delay, and the networking methods used to provide bandwidth for real-time multimedia applications.

6.4.1 Type Of Service (ToS)

Network traffic can be classified by setting the ToS (Type Of Service) values at the data source (for example, at the Prestige) so a server can decide the best method of delivery, that is the least cost, fastest route and so on.

6.4.2 DiffServ

DiffServ is a class of service (CoS) model that marks packets so that they receive specific per-hop treatment at DiffServ-compliant network devices along the route based on the application types and traffic flow. Packets are marked with DiffServ Code Points (DSCPs) indicating the level of service desired. This allows the intermediary DiffServ-compliant network devices to handle the packets differently depending on the code points without the need to negotiate paths or remember state information for every flow. In addition, applications do not have to request a particular service or give advanced notice of where the traffic is going.1

6.4.2.1 DSCP and Per-Hop Behavior

DiffServ defines a new DS (Differentiated Services) field to replace the Type of Service (TOS) field in the IP header. The DS field contains a 2-bit unused field and a 6-bit DSCP field which can define up to 64 service levels. The following figure illustrates the DS field.

DSCP is backward compatible with the three precedence bits in the ToS octet so that non-DiffServ compliant, ToS-enabled network device will not conflict with the DSCP mapping.

Figure 26 DiffServ: Differentiated Service Field

DSCP (6-bit)Unused (2-bit)

The DSCP value determines the forwarding behavior, the PHB (Per-Hop Behavior), that each packet gets across the DiffServ network. Based on the marking rule, different kinds of traffic can be marked for different priorities of forwarding. Resources can then be allocated according to the DSCP values and the configured policies.

6.4.3 VLAN

Virtual Local Area Network (VLAN) allows a physical network to be partitioned into multiple logical networks. Only stations within the same group can communicate with each other.

Your Prestige can add IEEE 802.1Q VLAN ID tags to voice frames that it sends to the network. This allows the Prestige to communicate with a SIP server that is a member of the same VLAN group. Some ISPs use the VLAN tag to identify voice traffic and give it priority over other traffic.

6.5 QoS Configuration

Click VoIP in the navigation panel and then QoS to display the following screen.

Figure 27 QoS
ZYXEL PRESTIGE 2002 - QoS Configuration - 1
The following table describes the labels in this screen.

Table 14 QoS

LABELDESCRIPTION
SIP TOS PriorityType a priority for voice transmissions. The Prestige applies Type of Service priority tags with this priority to voice traffic that it transmits.
RTP TOS PriorityType a priority for voice transmissions. The Prestige applies Type of Service priority tags with this priority to RTP traffic that it transmits. Priorities 6 and 7 are reserved for network control traffic. It is recommended that you use priority 5 for RTP.
Enable VLAN TagEnable VLAN tagging if the Prestige needs to be a member of a VLAN group in order to communicate with the SIP server. Your LAN and gateway must also be set up to use VLAN tags. Some switches also give priority to voice traffic based on its VLAN tag. Disable VLAN tagging if the Prestige does not need to be a member of a VLAN group to communicate with the SIP server.
Voice VLAN IDType the VLAN ID (VID) from 0 to 4095 for the Prestige to add to voice Ethernet frames that it sends out to the network.
ApplyClick Apply to save your changes back to the Prestige.
ResetClick Reset to begin configuring this screen afresh.

CHAPTER 7 Phone

This chapter covers how to adjust the Prestige's phone settings.

7.1 Phone Introduction

You can configure the volume, echo cancellation and VAD settings for each individual phone port on the Prestige. You can also select which SIP account to use for making outgoing calls.

7.1.1 Voice Activity Detection/Silence Suppression

Voice Activity Detection (VAD) detects whether or not speech is present. This lets the Prestige reduce the bandwidth that a call uses by not transmitting "silent packets" when you are not speaking.

7.1.2 Comfort Noise Generation

When using VAD, the Prestige generates and sends comfort noise when the other party is not speaking. Comfort noise uses the lowest possible transmission bandwidth to match the background noise. The comfort noise lets you know that the line is still connected as total silence could easily be mistaken for a lost connection.

7.1.3 Echo Cancellation

G.168 is an ITU-T standard for eliminating the echo caused by the sound of your voice reverberating in the telephone receiver while you talk.

7.2 Phone Port Configuration

Click PHONE in the navigation panel to display the following screen. Use this screen to configure phone port settings that are specific to an individual phone port.

ZYXEL PRESTIGE 2002 - Phone Port Configuration - 1
Figure 28 Phone Port

The following table describes the labels in this screen.

Table 15 Phone Port

LABELDESCRIPTION
Phone Port SettingsUse this field to select the phone port that you want to configure.
Speaking VolumeUse this field to set the loudness that the Prestige uses for the speech signal that it sends to the peer device. -1 is the quietest and 1 is the loudest.
Listening VolumeUse this field to set the loudness that the Prestige uses for the speech signal that it receives from the peer device and sends to your phone. -1 is the quietest and 1 is the loudest.
Outgoing Call useSIP 1 and SIP 2 correspond to the Prestige's SIP accounts. Select whether you want the phone(s) attached to this phone port to use SIP account 1, 2 or both when you make a call. If you select both SIP accounts, the Prestige will first try to use SIP account 2 and then SIP account 1 when you make a call.
G.168 ActiveSelect this check box to cancel the echo caused by the sound of your voice reverberating in the telephone receiver while you talk.
VAD SupportSelect this check box to use Voice Activity Detection (VAD).VAD reduces the bandwidth that a call uses by not transmitting when you are not speaking.
Dialing IntervalWhen you are dialing a telephone number the Prestige waits this long after you stop pressing the buttons before initiating the call. Select how many seconds you want the Prestige to wait after the last input on the telephone's keypad before dialing (making) a call.
ApplyClick Apply to save your changes back to the Prestige.
ResetClick Reset to begin configuring this screen afresh.

7.3 Supplementary Phone Services Overview

Supplementary services such as call hold, call waiting, call transfer, ... are generally available from your voice service provider. The Prestige supports the following services:

Call Hold
- Call Waiting
Making a Second Call
Call Transfer
- Call Forwarding (see Section 8.3 on page 75)
Three-Way Conference
- Internal Calls (see Section 11.3 on page 93)

Note: To take full advantage of the supplementary phone services available though the Prestige's phone ports, you may need to subscribe to the services from your voice service provider.

7.3.1 The Flash Key

Flashing means to press the hook for a short period of time (a few hundred milliseconds) before releasing it. On newer telephones, there should be a "flash" key (button) that generates the signal electronically. If the flash key is not available, you can tap (press and immediately release) the hook by hand to achieve the same effect. However, using the flash key is preferred since the timing is much more precise. With manual tapping, if the duration is too long, it may be interpreted as hanging up by the Prestige.

You can invoke all the supplementary services by using the flash key.

7.3.2 Europe Type Supplementary Phone Services

This section describes how to use supplementary phone services with the Europe Type Call Service Mode. Commands for supplementary services are listed in the table below.

After pressing the flash key, if you do not issue the sub-command before the default sub-command timeout (2 seconds) expires or issue an invalid sub-command, the current operation will be aborted.

Table 16 European Flash Key Commands

COMMANDSUB-COMMANDDESCRIPTION
FlashPut a current call on hold to place a second call. Switch back to the call (if there is no second call).
Flash0Drop the call presently on hold or reject an incoming call which is waiting for answer.
Flash1Disconnect the current phone connection and answer the incoming call or resume with caller presently on hold.
Flash21. Switch back and forth between two calls. 2. Put a current call on hold to answer an incoming call. 3. Separate the current three-way conference call into two individual calls (one is on-line, the other is on hold).
Flash3Create three-way conference connection.
Flash*98#Transfer the call to another phone.

7.3.2.1 European Call Hold

Call hold allows you to put a call (A) on hold by pressing the flash key.

If you have another call, press the flash key and then "2" to switch back and forth between caller A and B by putting either one on hold.

Press the flash key and then "0" to disconnect the call presently on hold and keep the current call on line.

Press the flash key and then "1" to disconnect the current call and resume the call on hold.

If you hang up the phone but a caller is still on hold, there will be a remind ring.

7.3.2.2 European Call Waiting

This allows you to place a call on hold while you answer another incoming call on the same telephone (directory) number.

If there is a second call to a telephone number, you will hear a call waiting tone. Take one of the following actions.

  • Reject the second call.

Press the flash key and then press "0".

  • Disconnect the first call and answer the second call.

Either press the flash key and press "1", or just hang up the phone and then answer the phone after it rings.

  • Put the first call on hold and answer the second call.

Press the flash key and then "2".

7.3.2.3 European Call Transfer

Do the following to transfer an incoming call (that you have answered) to another phone.

1 Press the flash key to put the caller on hold.
2 When you hear the dial tone, dial “*98#” followed by the number to which you want to transfer the call. to operate the Intercom.
3 After you hear the ring signal or the second party answers it, hang up the phone.

7.3.2.4 European Three-Way Conference

Use the following steps to make three-way conference calls.

1 When you are on the phone talking to someone, place the flash key to put the caller on hold and get a dial tone.
2 Dial a phone number directly to make another call.
3 When the second call is answered, press the flash key and press "3" to create a three-way conversation.
4 Hang up the phone to drop the connection.
5 If you want to separate the activated three-way conference into two individual connections (one is on-line, the other is on hold), press the flash key and press “2”.

7.3.3 USA Type Supplementary Services

This section describes how to use supplementary phone services with the USA Type Call Service Mode. Commands for supplementary services are listed in the table below.

After pressing the flash key, if you do not issue the sub-command before the default sub-command timeout (2 seconds) expires or issue an invalid sub-command, the current operation will be aborted.

Table 17 USA Flash Key Commands

COMMANDSUB-COMMANDDESCRIPTION
FlashPut a current call on hold to place a second call. After the second call is successful, press the flash key again to have a three-way conference call. Put a current call on hold to answer an incoming call.
Flash*98#Transfer the call to another phone.

7.3.3.1 USA Call Hold

Call hold allows you to put a call (A) on hold by pressing the flash key.

If you have another call, press the flash key to switch back and forth between caller A and B by putting either one on hold.

If you hang up the phone but a caller is still on hold, there will be a remind ring.

7.3.3.2 USA Call Waiting

This allows you to place a call on hold while you answer another incoming call on the same telephone (directory) number.

If there is a second call to your telephone number, you will hear a call waiting tone.

Press the flash key to put the first call on hold and answer the second call.

7.3.3.3 USA Call Transfer

Do the following to transfer an incoming call (that you have answered) to another phone.

1 Press the flash key to put the caller on hold.
2 When you hear the dial tone, dial “*98#” followed by the number to which you want to transfer the call. to operate the Intercom.
3 After you hear the ring signal or the second party answers it, hang up the phone.

7.3.3.4 USA Three-Way Conference

Use the following steps to make three-way conference calls.

1 When you are on the phone talking to someone, place the flash key to put the caller on hold and get a dial tone.
2 Dial a phone number directly to make another call.
3 When the second call is answered, press the flash key, wait for the sub-command tone and press "3" to create a three-way conversation.
4 Hang up the phone to drop the connection.
5 If you want to separate the activated three-way conference into two individual connections (one is on-line, the other is on hold), press the flash key, wait for the sub-command tone and press "2".

7.4 Common Phone Configuration

Click PHONE in the navigation panel and then Common to display the following screen. Use this screen to configure general phone settings.

ZYXEL PRESTIGE 2002 - Common Phone Configuration - 1
Figure 29 Phone Common

The following table describes the labels in this screen.

Table 18 Phone Common

LABELDESCRIPTION
Country CodeUse the drop-down list box to select the country where your Prestige is located.
Immediate DialUse immediate dial to have the Prestige make calls right away instead of waiting for the dialing interval (the time period it waits to make sure you are done pressing the keys).In order to use immediate dial, enable it here. Then press the pound (#) key on your telephone's keypad after dialing a phone number (this has the Prestige make the call right away).
Call Service ModeUse this field to set how the Prestige handles supplementary phone services (call hold, call waiting, call transfer and three-way conference calls). Select the mode that your voice service provider supports.Select Europe Type to use the supplementary phone services in European mode.Select USA Type to use the supplementary phone services American mode.Note: To take full advantage of the supplementary phone services available though the Prestige's phone ports, you may need to subscribe to the services from your voice service provider.
ApplyClick Apply to save your changes back to the Prestige.
ResetClick Reset to begin configuring this screen afresh.

CHAPTER 8 Phone Book

This chapter covers how to configure the Prestige's phone book.

8.1 Phone Book Introduction

You can use the phone book feature to configure speed dial entries, call forwarding tables and the lifeline settings.

8.1.1 Speed Dial

Speed dial provides shortcuts for dialing frequently used (VoIP) phone numbers.

8.1.1.1 Peer-to-Peer Calls

You can call another VoIP device directly without going through a SIP server. You must set up a speed dial entry in the phone book in order to do this. Select Non-Proxy (Use IP or URL) in the Type column and enter the callee's IP address or domain name. The Prestige sends SIP INVITE requests to the peer VoIP device when you use the speed dial entry.

You do not need to configure a SIP account on the Prestige 2002 in order to make a peer-to-peer VoIP call. You must still configure a SIP account on the Prestige 2002L in order to make a peer-to-peer VoIP call.

8.1.2 Lifeline (Prestige 2002L)

With lifeline you can make and receive regular phone calls. Use a prefix number to make a regular call. When the Prestige 2002L does not have power, you can make regular calls without dialing a prefix number.

You can also specify phone numbers that should always use the regular phone service (without having to dial a prefix number). Do this for emergency numbers (like those for contacting police, fire or emergency medical services).

8.2 Speed Dial Configuration

Click PHONEBOOK in the navigation panel and then Speed Dial to display the following screen.

ZYXEL PRESTIGE 2002 - Speed Dial Configuration - 1
Figure 30 Speed Dial

The following table describes the labels in this screen.

Table 19 Speed Dial

LABELDESCRIPTION
Add New EntryUse this section of the screen to edit and save new or existing speed dial phone book entries.
Speed DialSelect a speed dial key combination from the drop-down list box. After configuring the speed dial entry and adding it to the phonebook, dial this speed dial key combination to use the speed dial entry to make a call.
SIP NumberEnter the SIP number of the party that you will call (use the number or text that comes before the @ symbol in a full SIP URI). You can use up to 127 ASCII characters.
NameEnter a descriptive name to identify the party that you will use this entry to call. You can use up to 127 ASCII characters.
TypeSelect Use Proxy if calls to this party use your SIP account configured in the VoIP screen. Select Non-Proxy (Use IP or URI) if calls to this party use a different SIP server or go directly to the callee's VoIP phone (peer-to-peer). Enter the SIP server's or the party's IP address or domain name (up to 127 ASCII Extended set characters).
AddClick this button to save the entry in the speed dial phone book. The speed dial entry displays in the Speed Dial Phone Book section of the screen.
Speed Dial Phone BookThis section of the screen displays the currently saved speed dial entries. You can configure up to 10 entries and use them to make calls.
Speed DialThis is the entry's speed dial key combination. Press this key combination on a telephone attached to the Prestige in order to call the party named in this entry.
NameThis is the descriptive name of the party that you will use this speed dial entry to call.
SIP NumberThis is the SIP number of the party that you will call.
TypeThis field displays Use Proxy if calls to this party use one of your SIP accounts. This field displays the SIP server's or the party's IP address or domain name if calls to this party do not use one of your SIP accounts.
DeleteClick this button to remove an entry from the speed dial phone book.
EditClick this button to change the speed dial entry. The speed dial entry displays in the Add New Entry section of the screen where you can edit it.
ClearClick this button to remove all of the entries from the speed dial phone book.

8.3 Call Forward

Click PHONEBOOK in the navigation panel and then Call Forward to display the following screen.

Use this screen to configure the Prestige to block or redirect calls. You can configure a different call forwarding table for each SIP account or use the same call forwarding table for both.

ZYXEL PRESTIGE 2002 - Call Forward - 1
Figure 31 Call Forward

The following table describes the labels in this screen.

Table 20 Call Forward

LABELDESCRIPTION
Table NumberSelect which call forwarding table you want to configure. You can configure a different call forwarding table for each SIP account or use the same call forwarding table for both.
The following applies to the number fields in this screen. • You can use up to 127 ASCII characters. • The number can be a SIP number or a regular phone number (as long as your voice service provider supports calling between SIP and PSTN). • When entering a regular phone number, be sure to use any prefix numbers that are required by your voice service provider's dialing plan. • For a SIP number, use the number or text that comes before the @ symbol in a full SIP URI.
Forward to Number SetupThese are the global call forwarding settings that define the default action to take on incoming calls that do not match any of the Advanced Setup call forwarding entries.
Unconditional Forward to NumberEnable this feature to have the Prestige forward incoming calls to the number that you configure.
Busy Forward to NumberEnable this feature to have the Prestige forward incoming calls to the number that you configure when your SIP account has a call connected.
No Answer Forward to NumberEnable this feature to have the Prestige forward incoming calls to the number that you configure whenever you do not answer the call after a specific time period.
No Answer Waiting TimeSet how long the Prestige should let a call ring before considering the call unanswered.
Advanced SetupConfigure Advanced Setup call forwarding entries to have the Prestige perform specific actions on calls from specific numbers. If a caller's number does not match the Incoming Call Number of any of these entries, the Prestige performs the default action configured in the Forward to Number Setup section.
ActivateSelect this check box to turn on an call forwarding entry.
Incoming Call NumberYou can set the Prestige to take a particular action on incoming calls from a number that you specify here.
Forward to NumberYou can set the Prestige to forward incoming calls to a number that you specify here.
ConditionSelect under what circumstances you want the Prestige to use this call forwarding entry. Select Unconditional to have the Prestige immediately forward any calls from the number specified in the Incoming Call Number field to the number in the Forward to Number field. Select Busy to have the Prestige forward any calls from the number specified in the Incoming Call Number field to the number in the Forward to Number field when your SIP account has a call connected. Select No Answer to have the Prestige forward any calls from the number specified in the Incoming Call Number field to the number in the Forward to Number field when the No Answer Waiting Time period expires (whether or not the no answer feature is enabled in the Forward to Number Setup section). Select Block to have the Prestige reject calls from the number specified in the call forwarding entry. Select Accept to have the Prestige allow calls from the number specified in the Incoming Call Number field.
ApplyClick Apply to save your changes back to the Prestige.
ResetClick Reset to begin configuring this screen afresh.

8.4 Lifeline Configuration (Prestige 2002L)

Click PHONEBOOK in the navigation panel and then Lifeline to display the following screen.

ZYXEL PRESTIGE 2002 - Lifeline Configuration (Prestige 2002L) - 1
Figure 32 Lifeline

The following table describes the labels in this screen.

Table 21 Lifeline

LABELDESCRIPTION
PSTN Pre-fix NumberSpecify the prefix number for dialing regular calls.
Relay to PSTNUse these fields to specify phone numbers to which the Prestige will always send calls through the regular phone service without the need of dialing a prefix number. These numbers must be for phones on the PSTN (not VoIP phones).
ApplyClick Apply to save your changes back to the Prestige.
ResetClick Reset to begin configuring this screen afresh.

CHAPTER 9 Logs

This chapter contains information about the Prestige's Logs screen. Refer to the Appendices for example log message explanations.

9.1 Viewing Logs

The web configurator allows you to look at all of the Prestige's logs in one location.

Click LOGS in the navigation panel to open the View Log screen. Use the View Log screen to display the Prestige's logs.

Log entries in red indicate system error logs. Once the log table is full, old logs are deleted as new logs are created. Click a column heading to sort the entries. A triangle indicates ascending or descending sort order.

ZYXEL PRESTIGE 2002 - Viewing Logs - 1
Figure 33 View Log

The following table describes the labels in this screen.

Table 22 View Log

LABELDESCRIPTION
DisplaySelect All Logs to view all of the Prestige's logs. Select System Maintenance to view the Prestige's maintenance logs. Select System Error to view the Prestige's error logs. Select SIP to view Session Initiation Protocol logs. Select RTP to view Real time Transport Protocol logs. Select FSM to view Finite State Machine logs. These logs record phone actions.
RefreshClick Refresh to renew the log screen.
Clear LogClick Clear Log to delete all the logs.
TimeThis field displays the time the log was recorded. To configure the Prestige's time and date, see Chapter 3 on page 35.
MessageThis field states the reason for the log.
SourceThis field lists the source IP address and the port number of the incoming packet.
DestinationThis field lists the destination IP address and the port number of the incoming packet.
NoteThis field displays additional information about the log entry.

9.2 Log Message Descriptions

The following tables provide descriptions of example log messages.

Table 23 System Error Logs

LOGMESSAGEDESCRIPTION
WAN connection is down.A WAN connection is down. You cannot access the network through this interface.

Table 24 System Maintenance Logs

LOGMESSAGEDESCRIPTION
Time calibration is successfulThe device has adjusted its time based on information from the time server.
Time calibration failedThe device failed to get information from the time server.
WAN interface gets IP:%sA WAN interface got a new IP address from the DHCP, PPPoE, PPTP or dial-up server.
DHCP client IP expiredA DHCP client's IP address has expired.
Successful WEB loginSomeone has logged on to the device's web configurator interface.
WEB login failedSomeone has failed to log on to the device's web configurator interface.
Successful FTP loginSomeone has logged on to the device via ftp.
FTP login failedSomeone has failed to log on to the device via ftp.
Time initialized by Daytime ServerThe device got the time and date from the Daytime server.
Time initialized by Time serverThe device got the time and date from the time server.
Time initialized by NTP serverThe device got the time and date from the NTP server.
Connect to Daytime server failThe device was not able to connect to the Daytime server.
Connect to Time server failThe device was not able to connect to the Time server.
Connect to NTP server failThe device was not able to connect to the NTP server.
Too large ICMP packet has been droppedThe device dropped an ICMP packet that was too large.
Configuration Change: PC = 0x%x, Task ID = 0x%xThe device is saving configuration changes.

Table 25 SIP Logs

LOGMESSAGEDESCRIPTION
SIP Registration Success by SIP:SIP Phone NumberThe listed SIP account was successfully registered with a SIP register server.
SIP Registration Fail by SIP:SIP Phone NumberAn attempt to register the listed SIP account with a SIP register server was not successful.
SIP UnRegistration Success by SIP:SIP Phone NumberThe listed SIP account's registration was deleted from the SIP register server.
SIP UnRegistration Fail by SIP:SIP Phone NumberAn attempt to delete the listed SIP account's registration from the SIP register server failed.

Table 26 RTP Logs

LOGMESSAGEDESCRIPTION
Error, RTP init failThe initialization of an RTP session failed.
Error, Call fail: RTP connect failA VoIP phone call failed because the RTP session could not be established.
Error, RTP connection cannot closeThe termination of an RTP session failed.

Table 27 FSM Logs: Caller Side

LOGMESSAGEDESCRIPTION
VoIP Call Start Ph[Phone Port Number]<-Outgoing Call NumberSomeone used a phone connected to the listed phone port to initiate a VoIP call to the listed destination.
VoIP Call Established Ph[Phone Port] ->Outgoing Call NumberSomeone used a phone connected to the listed phone port to make a VoIP call to the listed destination.
VoIP Call End Phone[Phone Port]A VoIP phone call made from a phone connected to the listed phone port has terminated.

Table 28 FSM Logs: Callee Side

LOGMESSAGEDESCRIPTION
VoIP Call Start from SIP[SIP Port Number]A VoIP phone call came to the Prestige from the listed SIP number.
VoIP Call Established Ph[Phone Port]<-Outgoing Call NumberA VoIP phone call was set up from the listed SIP number to the Prestige.
VoIP Call End Phone[Phone Port]A VoIP phone call that came into the Prestige has terminated.

Table 29 Lifeline Logs

LOGMESSAGEDESCRIPTION
PSTN Call StartA PSTN call has been initiated.
PSTN Call EndA PSTN call has terminated.
PSTN Call EstablishedA PSTN call has been set up.

CHAPTER 10 Maintenance

This chapter displays system information such as ZyNOS firmware, port IP addresses and port traffic statistics.

10.1 Maintenance Overview

The maintenance screens can help you view system information, upload new firmware, manage configuration and restart your Prestige.

10.2 Status Screen

Click MAINTENANCE in the navigation panel to open the Status screen, where you can use to monitor your Prestige. Note that these fields are READ-ONLY and are meant to be used for diagnostic purposes.

ZYXEL PRESTIGE 2002 - Status Screen - 1
Figure 34 System Status

The following table describes the labels in this screen.

Table 30 System Status

LABELDESCRIPTION
System NameThis is the System Name you chose in the SYSTEM General screen. It is for identification purposes
Model NameThe model name identifies your device type. The model name should also be on a sticker on your device. If you are uploading firmware, be sure to upload firmware for this exact model name.
ZyNOS Firmware Version:This is the ZyNOS firmware version and the date the firmware was created. ZyNOS is ZyXEL's proprietary Network Operating System.
Ethernet Port
IP AddressThis is the Prestige's IP address. This applies to both of the Prestige's Ethernet ports.
IP Subnet MaskThis is the Prestige's subnet mask. This applies to both of the Prestige's Ethernet ports.
MGNT Port
IP AddressThis is the static IP address of the Prestige's logical Ethernet interface for management.
IP Subnet MaskThis is the subnet mask of the Prestige's logical Ethernet interface for management.
VoIP Status
SIP1/SIP 2This is the SIP account configured on the Prestige
SIP Registration StatusThis is the SIP registration status of the SIP account. This field displays Registered when the Prestige has successfully registered the SIP account with the SIP register server. This field displays Not Registered when the Prestige has not successfully registered the SIP account with the SIP register server.
Register/UnregisterClick Register to have the Prestige attempt to register the SIP account with the SIP register server. Click Unregister to delete the SIP account's registration on the SIP register server. This removes the SIP registration server's SIP identity-to-IP address (or domain name) mapping for this SIP account, it does not cancel your SIP account.
Used PortThis field displays the Prestige's listening port for SIP traffic on this SIP account.

10.3 F/W Upload Screen

Find firmware at www.zyxel.com in a file that (usually) uses the system model name with a "(.*.bin" extension, e.g., "Prestige.bin". The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot.

Click MAINTENANCE in the navigation panel and then the F/W UPGLOAD tab. Follow the instructions in this screen to upload firmware to your Prestige.

ZYXEL PRESTIGE 2002 - F/W Upload Screen - 1
Figure 35 Firmware Upload

The following table describes the labels in this screen.

Table 31 Firmware Upload

LABELDESCRIPTION
File PathType in the location of the file you want to upload in this field or click Browse... to find it.
Browse...Click Browse... to find the .bin file you want to upload. Remember that you must decompress compressed (.zip) files before you can upload them.
UploadClick Upload to begin the upload process. This process may take up to two minutes.

Note: Do not turn off the device while firmware upload is in progress!

After you see the Firmware Upload in Process screen, wait two minutes before logging into the device again.

ZYXEL PRESTIGE 2002 - F/W Upload Screen - 2
Figure 36 Firmware Upload In Process

The device automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop.

ZYXEL PRESTIGE 2002 - F/W Upload Screen - 3
Figure 37 Network Temporarily Disconnected

After two minutes, log in again and check your new firmware version in the System Status screen.

If the upload was not successful, the following screen will appear. Click Return to go back to the F/W Upload screen.

ZYXEL PRESTIGE 2002 - F/W Upload Screen - 4
Figure 38 Firmware Upload Error

10.4 Configuration Screen

Click MAINTENANCE in the navigation panel and then the Configuration tab. Information related to factory defaults, backup configuration, and restoring configuration appears as shown next.

ZYXEL PRESTIGE 2002 - Configuration Screen - 1
Figure 39 Configuration

10.4.1 Backup Configuration

Backup Configuration allows you to back up (save) the device's current configuration to a file on your computer. Once your device is configured and functioning properly, it is highly recommended that you back up your configuration file before making configuration changes. The backup configuration file will be useful in case you need to return to your previous settings.

Click Backup to save the device's current configuration to your computer.

10.4.2 Restore Configuration

Restore Configuration allows you to upload a new or previously saved configuration file from your computer to your Prestige.

Table 32 Restore Configuration

LABELDESCRIPTION
File PathType in the location of the file you want to upload in this field or click Browse... to find it.
Browse...Click Browse... to find the file you want to upload. Remember that you must decompress compressed (.ZIP) files before you can upload them.
UploadClick Upload to begin the upload process.

Note: Do not turn off the device while configuration file upload is in progress.

After you see a "configuration upload successful" screen, you must then wait one minute before logging into the device again.

ZYXEL PRESTIGE 2002 - Restore Configuration - 1
Figure 40 Configuration Upload Successful

The device automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop.

ZYXEL PRESTIGE 2002 - Restore Configuration - 2
Figure 41 Network Temporarily Disconnected

If you uploaded the default configuration file you may need to change the IP address of your computer to be in the same subnet as that of the default management IP address (192.168.5.1). See your Quick Start Guide or the appendices for details on how to set up your computer's IP address.

If the upload was not successful, a Configuration Upload Error screen will appear. Click Return to go back to the Configuration screen.

10.4.3 Back to Factory Defaults

Clicking the Reset button in this section clears all user-entered configuration information and returns the Prestige to its factory defaults as shown on the screen. The following warning screen will appear.

ZYXEL PRESTIGE 2002 - Back to Factory Defaults - 1
Figure 42 Reset Warning Message

You can also press the RESET button on the rear panel to reset the factory defaults of your Prestige. For more information on the RESET button, see Section 2.3 on page 31.

10.5 Restart Screen

System restart allows you to reboot the Prestige without turning the power off.

Click MAINTENANCE in the navigation panel and then Restart. Click Restart to have the Prestige reboot. This does not affect the Prestige's configuration.

ZYXEL PRESTIGE 2002 - Restart Screen - 1
Figure 43 Restart Screen

CHAPTER 11 Phone Usage

This chapter describes how to use a phone connected to your Prestige for basic tasks.

11.1 Dialog a Telephone Number

The VoIP/PWR LED turns orange when your SIP account is registered. Dial a SIP number like "12345" on your phone's keypad.

Use speed dial entries (see Section 8.2 on page 73) for peer-to-peer calls or SIP numbers that use letters. Dial the speed dial entry on your telephone's keypad.

Use your voice service provider's dialing plan to call regular telephone numbers.

11.2 Using Speed Dial to Dial a Telephone Number

After configuring the speed dial entry and adding it to the phonebook, press the speed dial entry's key combination on your phone's keypad.

11.3 Internal Calls

Press "########" on your phone's keypad to call the Prestige's other phone port.

11.4 Checking the Prestige's IP Address

Do the following to listen to the Prestige's IP current address.

1 Pick up your phone's receiver.
2 Press "**" on your phone's keypad and wait for the message that says you are in the configuration menu.
3 Press "5" followed by the # key.
4 Listen to the IP address and make a note of it.
5 Hang up the receiver.

11.5 Auto Firmware Upgrade

During auto-provisioning, the Prestige checks to see if there is a newer firmware version. If newer firmware is available, the Prestige plays a recording when you pick up your phone's handset.

Press " 99# " to upgrade the Prestige's firmware.

Press "#99#" to not upgrade the Prestige's firmware.

CHAPTER 12 Troubleshooting

This chapter covers potential problems and the corresponding remedies.

12.1 Problems Starting Up the Prestige

Table 33 Troubleshooting the Start-Up of Your Prestige

PROBLEMCORRECTIVE ACTION
None of the LEDs turn on when I turn on the Prestige.Make sure that the Prestige's power adaptor is connected to the Prestige and an appropriate power source. Check that the power source is turned on. Disconnect the Prestige's power and reconnect it. If the error persists, you may have a hardware problem. In this case, you should contact your vendor.

12.2 Problems with the LAN or PC LED

Table 34 Troubleshooting the LAN or PC LED

PROBLEMCORRECTIVE ACTION
The LAN or PC LED does not turn on.Check your Ethernet cable connections and type (refer to the Quick Start Guide for details). Check for faulty Ethernet cables.
Make sure your computer's Ethernet card is working properly.

12.3 Problems with the LAN Interface

Table 35 Troubleshooting the LAN Interface

PROBLEMCORRECTIVE ACTION
I cannot access the Prestige from the LAN.If the LAN or PC LED is off, see Table 34 on page 95. Make sure that the IP address and the subnet mask of the Prestige and your computer(s) are on the same subnet.
I cannot ping any computer on the LAN.If the LAN and PC LEDs are both off, see Table 34 on page 95. Make sure that the IP address and the subnet mask of the Prestige and the computers are on the same subnet.
The Prestige cannot get an IP address from the ISP.The ISP provides the IP address after authenticating you. Authentication may be through the user name and password, the MAC address or the host name. The username and password apply to PPPoE and PPPoA encapsulation only. Make sure that you have entered the correct Service Type, User Name and Password (be sure to use the correct casing). Verify your Ethernet settings, see Chapter 4 on page 41.

12.4 Problems with Internet Access

Table 36 Troubleshooting Internet Access

PROBLEMCORRECTIVE ACTION
I cannot access the Internet.Make sure the Prestige is turned on and connected to the network. Verify your Ethernet settings, see Chapter 4 on page 41. Make sure you entered the correct user name and password.
Internet connection disconnects.Contact your ISP.

12.5 Problems with the Web Configurator

Table 37 Troubleshooting the Web Configurator

PROBLEMCORRECTIVE ACTION
I cannot access the web configurator.If the Prestige's Ethernet IP address or management IP address has changed, then enter the new one as the URL. Your computer's IP address must be on the same subnet as the Prestige's Ethernet IP address or management IP address (whichever you use to access the Prestige). See Section 12.9 on page 99 to check that pop-up windows, JavaScripts and Java permissions are allowed. Ping the Prestige. In the computer, click Start, (All) Programs, Accessories and then Command Prompt. In the Command Prompt window, type "ping" followed by the Prestige's IP address (192.168.5.1 is the default management IP address) and then press [ENTER]. The Prestige should reply. Otherwise, make sure your computer's Ethernet adapter is installed and functioning properly. You may also need to clear your Internet browser's cache. In Internet Explorer, click Tools and then Internet Options to open the Internet Options screen. In the General tab, click Delete Files. In the pop-up window, select the Delete all offline content check box and click OK. Click OK in the Internet Options screen to close it. If you disconnect your computer from one device and connect it to another device that has the same IP address, your computer's ARP (Address Resolution Protocol) table may contain an entry that maps the management IP address to the previous device's MAC address). In Windows, use arp -d at the command prompt to delete all entries in your computer's ARP table.
I access the wrong Prestige 2002 when using the management IP address for access.This problem may occur if you have more than one Prestige 2002 on the same LAN. Disconnect your Prestige 2002 from the network and connect directly through the Prestige 2002's PC port. You may also need to delete your computer's ARP table entry for the Prestige 2002's IP address (see above).

12.6 Problems with the Password

Table 38 Troubleshooting the Password

PROBLEMCORRECTIVE ACTION
I cannot access the Prestige.The username is admin. The default password is 1234. The Password andUsername fields are case-sensitive. Make sure that you enter the correctpassword and username using the proper casing.If you have changed the password and have now forgotten it, you will need to restore the default configuration file (see Section 2.3 on page 31). This restoresall of the factory defaults including the password.

12.7 Problems with Telephone or Telephone Port

Table 39 Troubleshooting Telephone

PROBLEMCORRECTIVE ACTION
There is no dial tone or I can't make or receive calls. or There is beeping instead of the dial tone.Check the telephone connections and telephone wire. Beeping means that there is not a SIP account registered for the phone to use. You can check the Prestige's IP addresses and VoIP status in the Maintenance Status screen. Make sure you have the VoIP screen properly configured. If you configured a SIP account to receive calls on only one of the phone ports, make sure your phone is connected to that port. Make sure you have the Phone Port screen properly configured. If you configured a phone port to only use one of the SIP accounts for outgoing calls, make sure that SIP account is properly configured and active (see the VoIP and Maintenance Status screens).
There is a beep before the dial tone.A single beep before the dial tone indicates that there is a voice message for SIP account 1. Two beeps before the dial tone indicate that there is a voice message for SIP account 2. Use your voice service provider's instructions to check your voice messages.

12.8 Problems with Voice Service

Table 40 Troubleshooting Voice Service

PROBLEMCORRECTIVE ACTION
After the VoIP is configured and working, others are unable to call you or you lose your connection during a call. There is a NAT router between the Prestige and the SIP server.This could be caused by a short NAT UDP session timeout on the NAT router. When the SIP session's entry in the NAT table times out, the NAT router does not have any record to use for forwarding VoIP traffic to the Prestige. If possible, set the NAT router to use a longer NAT UDP session timeout. Otherwise, try one of the following: • Shorten the registration expiration period (see the Expiration Duration field in the VoIP Advanced screen) in order to cause the Prestige to re-register with the SIP register server more frequently. Note that this will not help if the SIP register server enforces a long registration expiration period (since the Prestige will also use the period set by the SIP register server). • Use STUN. If your VoIP service provider does not have a STUN server, you can still enable STUN and enter the IP address and port number of the SIP server in the STUN server fields. This causes the Prestige to send STUN requests to the SIP server. While this will not make STUN work (since there won't be any responses to the STUN requests), it should keep the NAT UDP session in the NAT router.

12.9 Pop-up Windows, JavaScripts and Java Permissions

In order to use the web configurator you need to allow:

  • Web browser pop-up windows from your device.
  • JavaScripts (enabled by default).
  • Java permissions (enabled by default).

Note: Internet Explorer 6 screens are used here. Screens for other Internet Explorer versions may vary.

12.9.1 Internet Explorer Pop-up Blockers

You may have to disable pop-up blocking to log into your device.

Either disable pop-up blocking (enabled by default in Windows XP SP (Service Pack) 2) or allow pop-up blocking and create an exception for your device's IP address.

12.9.1.1 Disable Pop-up Blockers

1 In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off Pop-up Blocker.

ZYXEL PRESTIGE 2002 - Disable Pop-up Blockers - 1
Figure 44 Pop-up Blocker

You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the Privacy tab.

1 In Internet Explorer, select Tools, Internet Options, Privacy.
2 Clear the Block pop-ups check box in the Pop-up Blocker section of the screen. This disables any web pop-up blockers you may have enabled.

Figure 45 Internet Options
ZYXEL PRESTIGE 2002 - Disable Pop-up Blockers - 2
3 Click Apply to save this setting.

12.9.1.2 Enable Pop-up Blockers with Exceptions

Alternatively, if you only want to allow pop-up windows from your device, see the following steps.

1 In Internet Explorer, select Tools, Internet Options and then the Privacy tab.
2 Select Settings...to open the Pop-up Blocker Settings screen.

ZYXEL PRESTIGE 2002 - Enable Pop-up Blockers with Exceptions - 1
Figure 46 Internet Options

3 Type the IP address of your device (the web page that you do not want to have blocked) with the prefix "http://". For example, http://192.168.1.1.
4 Click Add to move the IP address to the list of Allowed sites.

ZYXEL PRESTIGE 2002 - Enable Pop-up Blockers with Exceptions - 2
Figure 47 Pop-up Blocker Settings

5 Click Close to return to the Privacy screen.
6 Click Apply to save this setting.

12.9.2 JavaScripts

If pages of the web configurator do not display properly in Internet Explorer, check that JavaScripts are allowed.

1 In Internet Explorer, click Tools, Internet Options and then the Security tab.

ZYXEL PRESTIGE 2002 - JavaScripts - 1
Figure 48 Internet Options

2 Click the Custom Level... button.
3 Scroll down to Scripting.
4 Under Active scripting make sure that Enable is selected (the default).
5 Under Scripting of Java applets make sure that Enable is selected (the default).
6 Click OK to close the window.

ZYXEL PRESTIGE 2002 - JavaScripts - 2
Figure 49 Security Settings - Java Scripting

12.9.3 Java Permissions

1 From Internet Explorer, click Tools, Internet Options and then the Security tab.
2 Click the Custom Level... button.
3 Scroll down to Microsoft VM.
4 Under Java permissions make sure that a safety level is selected.
5 Click OK to close the window.

ZYXEL PRESTIGE 2002 - Java Permissions - 1
Figure 50 Security Settings - Java

12.9.3.1 JAVA (Sun)

1 From Internet Explorer, click Tools, Internet Options and then the Advanced tab.
2 make sure that Use Java 2 for under Java (Sun) is selected.
3 Click OK to close the window.

ZYXEL PRESTIGE 2002 - JAVA (Sun) - 1
Figure 51 Java (Sun)

APPENDIX A

Product Specifications

See also the introduction chapter for a general overview of the key features.

Specification Tables

Table 41 Device Specifications

Default Management IP Address192.168.5.1
Default Management Subnet Mask255.255.255.0 (24 bits)
Default Password1234
Dimensions109 (Wide) x 105 (Deep) x 22 (High) mm
Weight312 g
Ethernet PortsTwo auto-negotiating, auto MDI/MDI-X 10/100 Mbps RJ-45 Ethernet ports
Phone Ports2 FXS (Foreign Exchange Station) POTS ports
Feeding VoltageOn hook: -48V; Minimum Voltage: -20V Off hook: -24V
Ringing Voltage40V RMS at 3 REN
Line Ports (P2002L Only)1 FXO (Foreign Exchange Office) port
Operation Temperature0° C ~ 40° C
Storage Temperature0° ~ 60° C
Operation Humidity10% ~ 85% RH
Storage Humidity10% ~ 90% RH

Table 42 Feature Specifications

Voice FunctionsSIP (RFC 3261) version 2 SDP (RFC 2327) RTP (RFC 1889) RTCP (RFC 1890) G.168 Echo Cancellation VAD (Voice Activity Detection) Silence Suppression CNG (Comfort Noise Generation) QoS Supports TOS and Diffserv Tagging Compression: G.711 (PCM), G.729 (ADPCM) Loop Start Signaling Support Modem and Fax Tone Detection and Pass Through DTMF Detection Point to Point Calling (Direct IP to IP Calling) Speed Dial Phonebook Lifeline Support (Prestige 2002L) Support NAT Traversal / RFC3489- IETF Simple Traversal of UDP Through NAT (STUN) Caller ID Dialing Type: Tone, Pulse (Auto detection) Ring cadence frequency can be tuned by firmware Tip/ring polarity reversal
Protocol SupportPPP over Ethernet (RFC 2516) Transparent bridging for unsupported network layer protocols. DHCP Client
ManagementEmbedded Web Configurator CLI (Command Line Interpreter) Remote Management via Telnet or Web SNMP manageable FTP/TFTP for firmware downloading, configuration backup and restoration Syslog Built-in Diagnostic Tools for FLASH memory, RAM and LAN port
Static Routes16 IP and 4 Bridge
Other FeaturesInternal SPTGEN DNS Proxy

Power Adaptor Specifications

Table 43 Power Adaptor Specifications

NORTH AMERICAN PLUG STANDARDS
AC Power Adapter ModelDV-1215A
Input PowerAC120Volts/60Hz/30W
Output PowerAC12Volts/1.25A
Power Consumption14 W
Safety StandardsUL, CUL, CSA (UL 1310, CSA C22.2 No.223)
NORTH AMERICAN PLUG STANDARDS
AC Power Adapter ModelAA-121A25
Input PowerAC120Volts/60Hz/19W
Output PowerAC 12Volts/ 1.25A
Power Consumption14W
Safety StandardsUL, CUL (UL 1310, CSA C22.2 No.223)
EUROPEAN PLUG STANDARDS
AC Power Adapter ModelAA-121A3BN
Input PowerAC230Volts/50Hz/140mA
Output PowerAC12Volts/1.3A
Power Consumption14W
Safety StandardsITS-GS, CE (EN 60950)
UNITED KINGDOM PLUG STANDARDS (P2002L ONLY)
AC Power Adapter ModelAA-121A3D
Input PowerAC230Volts/50Hz/140mA
Output PowerAC12Volts/1.3A
Power Consumption14W
Safety StandardsITS-GS, CE (EN 60950)

APPENDIX B

Setting up Your Computer's IP Address

All computers must have a 10M or 100M Ethernet adapter card and TCP/IP installed.

Windows 95/98/Me/NT/2000/XP, Macintosh OS 7 and later operating systems and all versions of UNIX/LINUX include the software components you need to install and use TCP/IP on your computer. Windows 3.1 requires the purchase of a third-party TCP/IP application package.

TCP/IP should already be installed on computers using Windows NT/2000/XP, Macintosh OS 7 and later operating systems.

After the appropriate TCP/IP components are installed, configure the TCP/IP settings in order to "communicate" with your network.

If you manually assign IP information instead of using dynamic assignment, make sure that your computers have IP addresses that place them in the same subnet as the Prestige's LAN port.

Windows 95/98/Me

Click Start, Settings, Control Panel and double-click the Network icon to open the Network window.

ZYXEL PRESTIGE 2002 - Windows 95/98/Me - 1
Figure 52 Windows 95/98/Me: Network: Configuration

Installing Components

The Network window Configuration tab displays a list of installed components. You need a network adapter, the TCP/IP protocol and Client for Microsoft Networks.

If you need the adapter:

1 In the Network window, click Add.
2 Select Adapter and then click Add.
3 Select the manufacturer and model of your network adapter and then click OK.

If you need TCP/IP:

1 In the Network window, click Add.
2 Select Protocol and then click Add.
3 Select Microsoft from the list of manufacturers.
4 Select TCP/IP from the list of network protocols and then click OK.

If you need Client for Microsoft Networks:

1 Click Add.
2 Select Client and then click Add.

3 Select Microsoft from the list of manufacturers.
4 Select Client for Microsoft Networks from the list of network clients and then click OK.
5 Restart your computer so the changes you made take effect.

Configuring

1 In the Network window Configuration tab, select your network adapter's TCP/IP entry and click Properties
2 Click the IP Address tab.

  • If your IP address is dynamic, select Obtain an IP address automatically.
  • If you have a static IP address, select Specify an IP address and type your information into the IP Address and Subnet Mask fields.

ZYXEL PRESTIGE 2002 - Configuring - 1
Figure 53 Windows 95/98/Me: TCP/IP Properties: IP Address

3 Click the DNS Configuration tab.

  • If you do not know your DNS information, select Disable DNS.
  • If you know your DNS information, select Enable DNS and type the information in the fields below (you may not need to fill them all in).

ZYXEL PRESTIGE 2002 - Configuring - 2
Figure 54 Windows 95/98/Me: TCP/IP Properties: DNS Configuration

4 Click the Gateway tab.

If you do not know your gateway's IP address, remove previously installed gateways.
- If you have a gateway IP address, type it in the New gateway field and click Add.

5 Click OK to save and close the TCP/IP Properties window.
6 Click OK to close the Network window. Insert the Windows CD if prompted.
7 Turn on your Prestige and restart your computer when prompted.

Verifying Settings

1 Click Start and then Run.
2 In the Run window, type "winipcfg" and then click OK to open the IP Configuration window.
3 Select your network adapter. You should see your computer's IP address, subnet mask and default gateway.

Windows 2000/NT/XP

The following example figures use the default Windows XP GUI theme.

1 Click start (Start in Windows 2000/NT), Settings, Control Panel.

ZYXEL PRESTIGE 2002 - Windows 2000/NT/XP - 1
Figure 55 Windows XP: Start Menu

2 In the Control Panel, double-click Network Connections (Network and Dial-up Connections in Windows 2000/NT).

ZYXEL PRESTIGE 2002 - Windows 2000/NT/XP - 2
Figure 56 Windows XP: Control Panel

3 Right-click Local Area Connection and then click Properties.

ZYXEL PRESTIGE 2002 - Windows 2000/NT/XP - 3
Figure 57 Windows XP: Control Panel: Network Connections: Properties

4 Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and then click Properties.

ZYXEL PRESTIGE 2002 - Windows 2000/NT/XP - 4
Figure 58 Windows XP: Local Area Connection Properties

5 The Internet Protocol TCP/IP Properties window opens (the General tab in Windows XP).

If you have a dynamic IP address click Obtain an IP address automatically.

  • If you have a static IP address click Use the following IP Address and fill in the IP address, Subnet mask, and Default gateway fields.
  • Click Advanced.

ZYXEL PRESTIGE 2002 - Windows 2000/NT/XP - 5
Figure 59 Windows XP: Internet Protocol (TCP/IP) Properties

6 If you do not know your gateway's IP address, remove any previously installed gateways in the IP Settings tab and click OK.

Do one or more of the following if you want to configure additional IP addresses:

In the IP Settings tab, in IP addresses, click Add.
- In TCP/IP Address, type an IP address in IP address and a subnet mask in Subnet mask, and then click Add.
- Repeat the above two steps for each IP address you want to add.
- Configure additional default gateways in the IP Settings tab by clicking Add in Default gateways.
- In TCP/IP Gateway Address, type the IP address of the default gateway in Gateway. To manually configure a default metric (the number of transmission hops), clear the Automatic metric check box and type a metric in Metric.
- Click Add.
- Repeat the previous three steps for each default gateway you want to add.
- Click OK when finished.

ZYXEL PRESTIGE 2002 - Windows 2000/NT/XP - 6
Figure 60 Windows XP: Advanced TCP/IP Properties

7 In the Internet Protocol TCP/IP Properties window (the General tab in Windows XP):

  • Click Obtain DNS server address automatically if you do not know your DNS server IP address(es).
  • If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields.

If you have previously configured DNS servers, click Advanced and then the DNS tab to order them.

ZYXEL PRESTIGE 2002 - Windows 2000/NT/XP - 7
Figure 61 Windows XP: Internet Protocol (TCP/IP) Properties

8 Click OK to close the Internet Protocol (TCP/IP) Properties window.
9 Click Close (OK in Windows 2000/NT) to close the Local Area Connection Properties window.
10 Close the Network Connections window (Network and Dial-up Connections in Windows 2000/NT).
11Turn on your Prestige and restart your computer (if prompted).

Verifying Settings

1 Click Start, All Programs, Accessories and then Command Prompt.
2 In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also open Network Connections, right-click a network connection, click Status and then click the Support tab.

Macintosh OS 8/9

1 Click the Apple menu, Control Panel and double-click TCP/IP to open the TCP/IP Control Panel.

ZYXEL PRESTIGE 2002 - Macintosh OS 8/9 - 1
Figure 62 Macintosh OS 8/9: Apple Menu
2 Select Ethernet built-in from the Connect via list.

ZYXEL PRESTIGE 2002 - Macintosh OS 8/9 - 2
Figure 63 Macintosh OS 8/9: TCP/IP
3 For dynamically assigned settings, select Using DHCP Server from the Configure: list.

4 For statically assigned settings, do the following:

From the Configure box, select Manually.
Type your IP address in the IP Address box.
- Type your subnet mask in the Subnet mask box.
- Type the IP address of your Prestige in the Router address box.

5 Close the TCP/IP Control Panel.

6 Click Save if prompted, to save changes to your configuration.
7 Turn on your Prestige and restart your computer (if prompted).

Verifying Settings

Check your TCP/IP properties in the TCP/IP Control Panel window.

Macintosh OS X

1 Click the Apple menu, and click System Preferences to open the System Preferences window.

ZYXEL PRESTIGE 2002 - Macintosh OS X - 1
Figure 64 Macintosh OS X:Apple Menu

2 Click Network in the icon bar.

  • Select Automatic from the Location list.
  • Select Built-in Ethernet from the Show list.
  • Click the TCP/IP tab.

3 For dynamically assigned settings, select Using DHCP from the Configure list.

ZYXEL PRESTIGE 2002 - Macintosh OS X - 2
Figure 65 Macintosh OS X: Network

4 For statically assigned settings, do the following:

From the Configure box, select Manually.
- Type your IP address in the IP Address box.
- Type your subnet mask in the Subnet mask box.
- Type the IP address of your Prestige in the Router address box.

5 Click Apply Now and close the window.
6 Turn on your Prestige and restart your computer (if prompted).

Verifying Settings

Check your TCP/IP properties in the Network window.

APPENDIX C IP Subnetting

IP Addressing

Routers "route" based on the network number. The router that delivers the data packet to the correct destination host uses the host ID.

IP Classes

An IP address is made up of four octets (eight bits), written in dotted decimal notation, for example, 192.168.1.1. IP addresses are categorized into different classes. The class of an address depends on the value of its first octet.

  • Class "A" addresses have a 0 in the left most bit. In a class "A" address the first octet is the network number and the remaining three octets make up the host ID.
  • Class "B" addresses have a 1 in the left most bit and a 0 in the next left most bit. In a class "B" address the first two octets make up the network number and the two remaining octets make up the host ID.
    Class "C" addresses begin (starting from the left) with 1 1 0. In a class "C" address the first three octets make up the network number and the last octet is the host ID.
  • Class "D" addresses begin with 1 1 1 0. Class "D" addresses are used for multicasting. (There is also a class "E" address. It is reserved for future use.)

Table 44 Classes of IP Addresses

IP ADDRESS:OCTET 1OCTET 2OCTET 3OCTET 4
Class A0Network numberHost IDHost IDHost ID
Class B10Network numberNetwork numberHost IDHost ID
Class C110Network numberNetwork numberNetwork numberHost ID

Note: Host IDs of all zeros or all ones are not allowed.

Therefore:

A class "C" network (8 host bits) can have 2^8 - 2 or 254 hosts.

A class "B" address (16 host bits) can have 2^16 - 2 or 65534 hosts.

A class "A" address (24 host bits) can have 2^24 - 2 hosts (approximately 16 million hosts).

Since the first octet of a class "A" IP address must contain a "0", the first octet of a class "A" address can have a value of 0 to 127.

Similarly the first octet of a class "B" must begin with "10", therefore the first octet of a class "B" address has a valid range of 128 to 191. The first octet of a class "C" address begins with "110", and therefore has a range of 192 to 223.

Table 45 Allowed IP Address Range By Class

CLASSALLOWED RANGE OF FIRST OCTET (BINARY)ALLOWED RANGE OF FIRST OCTET (DECIMAL)
Class A00000000 to 011111110 to 127
Class B10000000 to 10111111128 to 191
Class C11000000 to 11011111192 to 223
Class D11100000 to 11101111224 to 239

Subnet Masks

A subnet mask is used to determine which bits are part of the network number, and which bits are part of the host ID (using a logical AND operation). A subnet mask has 32 is a “1” then the corresponding bit in the IP address is part of the network number. If a bit in the subnet mask is “0” then the corresponding bit in the IP address is part of the host ID.

Subnet masks are expressed in dotted decimal notation just as IP addresses are. The "natural" masks for class A, B and C IP addresses are as follows.

Table 46 "Natural" Masks

CLASSNATURAL MASK
A255.0.0.0
B255.255.0.0
C255.255.255.0

Subnetting

With subnetting, the class arrangement of an IP address is ignored. For example, a class C address no longer has to have 24 bits of network number and 8 bits of host ID. With subnetting, some of the host ID bits are converted into network number bits. By convention, subnet masks always consist of a continuous sequence of ones beginning from the left most bit of the mask, followed by a continuous sequence of zeros, for a total number of 32 bits.

Since the mask is always a continuous number of ones beginning from the left, followed by a continuous number of zeros for the remainder of the 32 bit mask, you can simply specify the number of ones instead of writing the value of each octet. This is usually specified by writing a “/” followed by the number of bits in the mask after the address.

For example, 192.1.1.0 /25 is equivalent to saying 192.1.1.0 with mask 255.255.255.128.

The following table shows all possible subnet masks for a class "C" address using both notations.

Table 47 Alternative Subnet Mask Notation

SUBNET MASKSUBNET MASK “1” BITSLAST OCTET BIT VALUE
255.255.255.0/240000 0000
255.255.255.128/251000 0000
255.255.255.192/261100 0000
255.255.255.224/271110 0000
255.255.255.240/281111 0000
255.255.255.248/291111 1000
255.255.255.252/301111 1100

The first mask shown is the class "C" natural mask. Normally if no mask is specified it is understood that the natural mask is being used.

Example: Two Subnets

As an example, you have a class "C" address 192.168.1.0 with subnet mask of 255.255.255.0.

Table 48 Two Subnets Example

IP/SUBNET MASKNETWORK NUMBERHOST ID
IP Address192.168.1.0
IP Address (Binary)11000000.10101000.00000001.00000000
Subnet Mask255.255.255.0
Subnet Mask (Binary)11111111.11111111.11111111.00000000

The first three octets of the address make up the network number (class "C"). You want to have two separate networks.

Divide the network 192.168.1.0 into two separate subnets by converting one of the host ID bits of the IP address to a network number bit. The "borrowed" host ID bit can be either "0" or "1" thus giving two subnets; 192.168.1.0 with mask 255.255.255.128 and 192.168.1.128 with mask 255.255.255.128.

Note: In the following charts, shaded/bolded last octet bit values indicate host ID bits "borrowed" to form network ID bits. The number of "borrowed" host ID bits determines the number of subnets you can have. The remaining number of host ID bits (after "borrowing") determines the number of hosts you can have on each subnet.

Table 49 Subnet 1

IP/SUBNET MASKNETWORK NUMBERLAST OCTET BIT VALUE
IP Address192.168.1.0
IP Address (Binary)11000000.10101000.00000001.00000000
Subnet Mask255.255.255.128
Subnet Mask (Binary)11111111.11111111.11111111.10000000
Subnet Address: 192.168.1.0Lowest Host ID: 192.168.1.1
Broadcast Address: 192.168.1.127Highest Host ID: 192.168.1.126

Table 50 Subnet 2

IP/SUBNET MASKNETWORK NUMBERLAST OCTET BIT VALUE
IP Address192.168.1.128
IP Address (Binary)11000000.10101000.00000001.10000000
Subnet Mask255.255.255.128
Subnet Mask (Binary)11111111.11111111.11111111.10000000
Subnet Address: 192.168.1.128Lowest Host ID: 192.168.1.129
Broadcast Address: 192.168.1.255Highest Host ID: 192.168.1.254

The remaining 7 bits determine the number of hosts each subnet can have. Host IDs of all zeros represent the subnet itself and host IDs of all ones are the broadcast address for that subnet, so the actual number of hosts available on each subnet in the example above is 2^7 - 2 or 126 hosts for each subnet.

192.168.1.0 with mask 255.255.255.128 is the subnet itself, and 192.168.1.127 with mask 255.255.255.128 is the directed broadcast address for the first subnet. Therefore, the lowest IP address that can be assigned to an actual host for the first subnet is 192.168.1.1 and the highest is 192.168.1.126. Similarly the host ID range for the second subnet is 192.168.1.129 to 192.168.1.254.

Example: Four Subnets

The above example illustrated using a 25-bit subnet mask to divide a class "C" address space into two subnets. Similarly to divide a class "C" address into four subnets, you need to "borrow" two host ID bits to give four possible combinations of 00, 01, 10 and 11. The subnet mask is 26 bits (1111111.11111111.1111111.11000000) or 255.255.255.192. Each subnet contains 6 host ID bits, giving 2^6-2 or 62 hosts for each subnet (all 0's is the subnet itself, all 1's is the broadcast address on the subnet).

Table 51 Subnet 1

IP/SUBNET MASKNETWORK NUMBERLAST OCTET BIT VALUE
IP Address192.168.1.0
IP Address (Binary)11000000.10101000.00000001.00000000
Subnet Mask (Binary)11111111.11111111.11111111.11000000
Subnet Address: 192.168.1.0Lowest Host ID: 192.168.1.1
Broadcast Address: 192.168.1.63Highest Host ID: 192.168.1.62

Table 52 Subnet 2

IP/SUBNET MASKNETWORK NUMBERLAST OCTET BIT VALUE
IP Address192.168.1.64
IP Address (Binary)11000000.10101000.00000001.01000000
Subnet Mask (Binary)11111111.11111111.11111111.11000000
Subnet Address: 192.168.1.64Lowest Host ID: 192.168.1.65
Broadcast Address: 192.168.1.127Highest Host ID: 192.168.1.126

Table 53 Subnet 3

IP/SUBNET MASKNETWORK NUMBERLAST OCTET BIT VALUE
IP Address192.168.1.128
IP Address (Binary)11000000.10101000.00000001.10000000
Subnet Mask (Binary)11111111.11111111.11111111.11000000
Subnet Address: 192.168.1.128Lowest Host ID: 192.168.1.129
Broadcast Address: 192.168.1.191Highest Host ID: 192.168.1.190

Table 54 Subnet 4

IP/SUBNET MASKNETWORK NUMBERLAST OCTET BIT VALUE
IP Address192.168.1.192
IP Address (Binary)11000000.10101000.00000001.11000000
Subnet Mask (Binary)11111111.11111111.11111111.11000000
Subnet Address: 192.168.1.192Lowest Host ID: 192.168.1.193
Broadcast Address: 192.168.1.255Highest Host ID: 192.168.1.254

Example Eight Subnets

Similarly use a 27-bit mask to create 8 subnets (001, 010, 011, 100, 101, 110).

The following table shows class C IP address last octet values for each subnet.

Table 55 Eight Subnets

SUBNETSUBNET ADDRESSFIRST ADDRESSLAST ADDRESSBROADCAST ADDRESS
1013031
232336263
364659495
49697126127
5128129158159
6160161190191
7192193222223
8224225254255

The following table is a summary for class "C" subnet planning.

Table 56 Class C Subnet Planning

NO. “BORROWED” HOST BITSSUBNET MASKNO. SUBNETSNO. HOSTS PER SUBNET
1255.255.255.128 (/25)2126
2255.255.255.192 (/26)462
3255.255.255.224 (/27)830
4255.255.255.240 (/28)1614
5255.255.255.248 (/29)326
6255.255.255.252 (/30)642
7255.255.255.254 (/31)1281

Subnetting With Class A and Class B Networks.

For class "A" and class "B" addresses the subnet mask also determines which bits are part of the network number and which are part of the host ID.

A class “B” address has two host ID octets available for subnetting and a class “A” address has three host ID octets (see Table 44 on page 123) available for subnetting.

The following table is a summary for class "B" subnet planning.

Table 57 Class B Subnet Planning

NO. “BORROWED” HOST BITSSUBNET MASKNO. SUBNETSNO. HOSTS PER SUBNET
1255.255.128.0 (/17)232766
2255.255.192.0 (/18)416382
3255.255.224.0 (/19)88190
4255.255.240.0 (/20)164094
5255.255.248.0 (/21)322046
6255.255.252.0 (/22)641022
7255.255.254.0 (/23)128510
8255.255.255.0 (/24)256254
9255.255.255.128 (/25)512126
10255.255.255.192 (/26)102462
11255.255.255.224 (/27)204830
12255.255.255.240 (/28)409614
13255.255.255.248 (/29)81926
14255.255.255.252 (/30)163842
15255.255.255.254 (/31)327681

APPENDIX D

PPPoE

PPPoE in Action

An ADSL modem bridges a PPP session over Ethernet (PPP over Ethernet, RFC 2516) from your computer to an ATM PVC (Permanent Virtual Circuit) which connects to a DSL Access Concentrator where the PPP session terminates (see Figure 66 on page 132). One PVC can support any number of PPP sessions from your LAN. PPPoE provides access control and billing functionality in a manner similar to dial-up services using PPP.

Benefits of PPPoE

PPPoE offers the following benefits:

It provides you with a familiar dial-up networking (DUN) user interface.

It lessens the burden on the carriers of provisioning virtual circuits all the way to the ISP on multiple switches for thousands of users. For GSTN (PSTN and ISDN), the switching fabric is already in place.

It allows the ISP to use the existing dial-up model to authenticate and (optionally) to provide differentiated services.

Traditional Dial-up Scenario

The following diagram depicts a typical hardware configuration where the computers use traditional dial-up networking.

ZYXEL PRESTIGE 2002 - Traditional Dial-up Scenario - 1
Figure 66 Single-Computer per Router Hardware Configuration

How PPPoE Works

The PPPoE driver makes the Ethernet appear as a serial link to the computer and the computer runs PPP over it, while the modem bridges the Ethernet frames to the Access Concentrator (AC). Between the AC and an ISP, the AC is acting as a L2TP (Layer 2 Tunneling Protocol) LAC (L2TP Access Concentrator) and tunnels the PPP frames to the ISP. The L2TP tunnel is capable of carrying multiple PPP sessions.

With PPPoE, the VC (Virtual Circuit) is equivalent to the dial-up connection and is between the modem and the AC, as opposed to all the way to the ISP. However, the PPP negotiation is between the computer and the ISP.

Prestige as a PPPoE Client

When using the Prestige as a PPPoE client, the computers on the LAN see only Ethernet and are not aware of PPPoE. This alleviates the administrator from having to manage the PPPoE clients on the individual computers.

ZYXEL PRESTIGE 2002 - Prestige as a PPPoE Client - 1
Figure 67 Prestige as a PPPoE Client

APPENDIX E Internal SPTGEN

Internal SPTGEN Overview

Internal SPTGEN (System Parameter Table Generator) is a configuration text file useful for efficient configuration of multiple Prestiges. Internal SPTGEN lets you configure, save and upload multiple menus at the same time using just one configuration text file – eliminating the need to configure each Prestige.

The Configuration Text File Format

All Internal SPTGEN text files conform to the following format:

<field identification number = field name = parameter values allowed = input>, 

where (<\mathrm{input}>) is your input conforming to (<\mathrm{parameter}> values allowed>.

The figure shown next is an example of an Internal SPTGEN text file.

Figure 68 Configuration Text File Format: Column Descriptions
/Menu1General Setup
10000000 = Configured <0 (No) | 1 (Yes)> = 1
10000001 = System Name = Prestige
10000002 = Location = 10000003 = Contact Person's Name = 10000004 = Route IP <0 (No) | 1 (Yes)> = 1
10000005 = Route IPX <0 (No) | 1 (Yes)> = 0
10000006 = Bridge = 0

Note: DO NOT alter or delete any field except parameters in the Input column.

Internal SPTGEN File Modification - Important Points to Remember

Each parameter you enter must be preceded by one “=” sign and one space.

Some parameters are dependent on others. For example, if you disable the Configured field in menu 1 (see Figure 68 on page 133), then you disable every field in this menu.

If you enter a parameter that is invalid in the Input column, the Prestige will not save the configuration and the command line will display the Field Identification Number. Figure 69 on page 134, shown next, is an example of what the Prestige displays if you enter a value other than “0” or “1” in the Input column of Field Identification Number 1000000 (refer to Figure 68 on page 133).

Figure 69 Invalid Parameter Entered: Command Line Example

field value is not legal error:-1  
ROM-t is not saved, error Line ID:10000000  
reboot to get the original configuration  
Bootbase Version: V2.02 | 2/22/2001 13:33:11  
RAM: Size = 8192 Kbytes  
FLASH: Intel 8M *2 

The Prestige will display the following if you enter parameter(s) that are valid.

Figure 70 Valid Parameter Entered: Command Line Example

Please wait for the system to write SPT text file(ROM-t)... Bootbase Version: V2.02 | 2/22/2001 13:33:11 RAM: Size = 8192 Kbytes FLASH: Intel 8M *2 

Internal SPTGEN FTP Download Example

1 Launch your FTP application.
2 Enter "bin". The command "bin" sets the transfer mode to binary.
3 Get "rom-t" file. The command "get" transfers files from the Prestige to your computer. The name "rom-t" is the configuration filename on the Prestige.
4 Edit the "rom-t" file using a text editor (do not use a word processor). You must leave this FTP screen to edit.

Figure 71 Internal SPTGEN FTP Download Example

c:\ftp 192.168.1.1   
220 PPP FTP version 1.0 ready at Sat Jan 1 03:22:12 2000   
User (192.168.1.1:(none)):   
331 Enter PASS command   
Password:   
230 Logged in   
ftp>bin   
200 Type I OK   
ftp> get rom-t   
ftp>bye   
c:\edit rom-t   
edit the rom-t text file by a text editor and save it) 

Note: You can rename your "rom-t" file when you save it to your computer but it must be named "rom-t" when you upload it to your Prestige.

Internal SPTGEN FTP Upload Example

1 Launch your FTP application.
2 Enter "bin". The command "bin" sets the transfer mode to binary.
3 Upload your “rom-t” file from your computer to the Prestige using the “put” command. computer to the Prestige.
4 Exit this FTP application.

Figure 72 Internal SPTGEN FTP Upload Example

c:\ftp 192.168.1.1   
220 PPP FTP version 1.0 ready at Sat Jan 1 03:22:12 2000   
User (192.168.1.1:(none)):   
331 Enter PASS command   
Password:   
230 Logged in   
ftp>bin   
200 Type I OK   
ftp> put rom-t   
ftp>bye 

Example Internal SPTGEN Screens

This appendix introduces Internal SPTGEN. All menus shown in this appendix are example menus meant to show Internal SPTGEN usage. Actual menus for your product may differ.

Table 58 Abbreviations Used in the Example Internal SPTGEN Screens Table

ABBREVIATIONMEANING
FINField Identification Number (not seen in SMT screens)
FNField Name
PVAParameter Values Allowed
INPUTAn example of what you may enter
*Applies to the Prestige.

The following are Internal SPTGEN screens associated with the SMT screens of your Prestige.

Table 59 Menu 1 General Setup

/ Menu 1 General Setup
FINFNPVAINPUT
10000000 =Configured<0 (No) | 1 (Yes)>= 0
10000001 =System Name= Prestige
10000002 =Location=
10000003 =Contact Person's Name=
10000004 =Route IP<0 (No) | 1 (Yes)>= 1
10000006 =Bridge<0 (No) | 1 (Yes)>= 0
10000007 =First System DNS Server Type<0 (From ISP) | 1 (User Defined) | 2 (None)>= 0
10000008 =First System DNS Server IP address= 0.0.0.0
10000009 =Second System DNS Server Type<0 (From ISP) | 1 (User Defined) | 2 (None)>= 0
10000010 =Second System DNS Server IP address= 0.0.0.0
10000011 =Third System DNS Server Type<0 (From ISP) | 1 (User Defined) | 2 (None)>= 0
10000012 =Third System DNS Server IP address= 0.0.0.0

Table 60 Menu 4 Internet Access Setup

/ Menu 4 Internet Access Setup
FINFNPVAINPUT
40000000 =Configured<0 (No) | 1 (Yes) >= 1
40000001 =ISP<0 (No) | 1 (Yes) >= 1
40000002 =Active<0 (No) |1 (Yes)>= 1
40000003 =ISP's Name= ChangeMe
40000004 =Encapsulation<2 (PPPOE) |3 (RFC 1483) |4 (PPPoA) |5 (ENET ENCAP)>= 2
40000008 =Service Name= any
40000009 =My Login= test@pqa
40000010 =My Password= 1234
40000011 =Single User Account<0 (No) |1 (Yes)>= 1
40000012 =IP Address Assignment<0 (Static) |1 (Dynamic)>= 1
40000013 =IP Address= 0.0.0.0
40000014 =Remote IP address= 0.0.0.0
40000015 =Remote IP subnet mask= 0
40000016 =ISP incoming protocol filter set 1= 6
40000017 =ISP incoming protocol filter set 2= 256
40000018 =ISP incoming protocol filter set 3= 256
40000019 =ISP incoming protocol filter set 4= 256
40000020 =ISP outgoing protocol filter set 1= 256
40000021 =ISP outgoing protocol filter set 2= 256
40000022 =ISP outgoing protocol filter set 3= 256
40000023 =ISP outgoing protocol filter set 4= 256
40000024 =ISP PPPoE idle timeout= 0
40000025 =Route IP<0 (No) |1 (Yes)>= 1
40000031=RIP Direction<0 (None) |1 (Both) | 2 (In Only) | 3 (Out Only)>= 0
40000032=RIP Version<0 (Rip-1) |1 (Rip-2B) |2 (Rip-2M)>= 0
40000033=Nailed-up Connection<0 (No) |1 (Yes)>= 0
40000034=LAN IP Address= 0.0.0.0
40000035=LAN IP subnet mask Bits= 0
40000036=LAN Gateway= 0.0.0.0

Table 61 Menu 12

/ Menu 12.1.1 IP Static Route Setup
FINFNPVAINPUT
120101001 =IP Static Route set #1, Name=
120101002 =IP Static Route set #1, Active<0 (No) |1 (Yes)>= 0
120101003 =IP Static Route set #1, DestinationIP address= 0.0.0.0
120101004 =IP Static Route set #1, DestinationIP subnetmask= 0
120101005 =IP Static Route set #1, Gateway= 0.0.0.0
120101006 =IP Static Route set #1, Metric= 0
120101007 =IP Static Route set #1, Private<0 (No) |1 (Yes)>= 0
/ Menu 12.1.2 IP Static Route Setup
FINFNPVAINPUT
120102001 =IP Static Route set #2, Name=
120102002 =IP Static Route set #2, Active<0 (No) |1 (Yes)>= 0
120102003 =IP Static Route set #2, DestinationIP address= 0.0.0.0
120102004 =IP Static Route set #2, DestinationIP subnetmask= 0
120102005 =IP Static Route set #2, Gateway= 0.0.0.0
120102006 =IP Static Route set #2, Metric= 0
120102007 =IP Static Route set #2, Private<0 (No) |1 (Yes)>= 0
/ Menu 12.1.3 IP Static Route Setup
FINFNPVAINPUT
120103001 =IP Static Route set #3, Name=
120103002 =IP Static Route set #3, Active<0 (No) |1 (Yes)>= 0
120103003 =IP Static Route set #3, DestinationIP address= 0.0.0.0
120103004 =IP Static Route set #3, DestinationIP subnetmask= 0
120103005 =IP Static Route set #3, Gateway= 0.0.0.0
120103006 =IP Static Route set #3, Metric= 0
120103007 =IP Static Route set #3, Private<0 (No) |1 (Yes)>= 0
/ Menu 12.1.4 IP Static Route Setup
FINFNPVAINPUT
120104001 =IP Static Route set #4, Name=
120104002 =IP Static Route set #4, Active<0 (No) |1 (Yes)>= 0
120104003 =IP Static Route set #4, DestinationIP address= 0.0.0.0
120104004 =IP Static Route set #4, Destination IP subnetmask= 0
120104005 =IP Static Route set #4, Gateway= 0.0.0.0
120104006 =IP Static Route set #4, Metric= 0
120104007 =IP Static Route set #4, Private<0 (No) |1 (Yes)>= 0
/ Menu 12.1.5 IP Static Route Setup
FINFNPVAINPUT
120105001 =IP Static Route set #5, Name=
120105002 =IP Static Route set #5, Active<0 (No) |1 (Yes)>= 0
120105003 =IP Static Route set #5, Destination IP address= 0.0.0.0
120105004 =IP Static Route set #5, Destination IP subnetmask= 0
120105005 =IP Static Route set #5, Gateway= 0.0.0.0
120105006 =IP Static Route set #5, Metric= 0
120105007 =IP Static Route set #5, Private<0 (No) |1 (Yes)>= 0
/ Menu 12.1.6 IP Static Route Setup
FINFNPVAINPUT
120106001 =IP Static Route set #6, Name=
120106002 =IP Static Route set #6, Active<0 (No) |1 (Yes)>= 0
120106003 =IP Static Route set #6, Destination IP address= 0.0.0.0
120106004 =IP Static Route set #6, Destination IP subnetmask= 0
120106005 =IP Static Route set #6, Gateway= 0.0.0.0
120106006 =IP Static Route set #6, Metric= 0
120106007 =IP Static Route set #6, Private<0 (No) |1 (Yes)>= 0
/ Menu 12.1.7 IP Static Route Setup
FINFNPVAINPUT
120107001 =IP Static Route set #7, Name=
120107002 =IP Static Route set #7, Active<0 (No) |1 (Yes)>= 0
120107003 =IP Static Route set #7, Destination IP address= 0.0.0.0
120107004 =IP Static Route set #7, Destination IP subnetmask= 0
120107005 =IP Static Route set #7, Gateway= 0.0.0.0
120107006 =IP Static Route set #7, Metric= 0
120107007 =IP Static Route set #7, Private<0 (No) |1 (Yes)>= 0
/ Menu 12.1.8 IP Static Route Setup
FINFNPVAINPUT
120108001 =IP Static Route set #8, Name=
120108002 =IP Static Route set #8, Active<0 (No) |1 (Yes)>= 0
120108003 =IP Static Route set #8, Destination IP address= 0.0.0.0
120108004 =IP Static Route set #8, Destination IP subnetmask= 0
120108005 =IP Static Route set #8, Gateway= 0.0.0.0
120108006 =IP Static Route set #8, Metric= 0
120108007 =IP Static Route set #8, Private<0 (No) |1 (Yes)>= 0

Table 62 Menu 15 SUA Server Setup

/ Menu 15 SUA Server Setup
FINFNPVAINPUT
150000001 =SUA Server IP address for default port= 0.0.0.0
150000002 =SUA Server #2 Active<0 (No) | 1 (Yes)>= 0
150000003 =SUA Server #2 Protocol<0 (All) | 6 (TCP) | 17 (UDP)>= 0
150000004 =SUA Server #2 Port Start= 0
150000005 =SUA Server #2 Port End= 0
150000006 =SUA Server #2 Local IP address= 0.0.0.0
150000007 =SUA Server #3 Active<0 (No) | 1 (Yes)>= 0
150000008 =SUA Server #3 Protocol<0 (All) | 6 (TCP) | 17 (UDP)>= 0
150000009 =SUA Server #3 Port Start= 0
150000010 =SUA Server #3 Port End= 0
150000011 =SUA Server #3 Local IP address= 0.0.0.0
150000012 =SUA Server #4 Active<0 (No) | 1 (Yes)>= 0
150000013 =SUA Server #4 Protocol<0 (All) | 6 (TCP) | 17 (UDP)>= 0
150000014 =SUA Server #4 Port Start= 0
150000015 =SUA Server #4 Port End= 0
150000016 =SUA Server #4 Local IP address= 0.0.0.0
150000017 =SUA Server #5 Active<0 (No) | 1 (Yes)>= 0
150000018 =SUA Server #5 Protocol<0 (All) | 6 (TCP) | 17 (UDP)>= 0
150000019 =SUA Server #5 Port Start= 0
150000020 =SUA Server #5 Port End= 0
150000021 =SUA Server #5 Local IP address= 0.0.0.0
150000022 =SUA Server #6 Active<0 (No) | 1 (Yes)> = 0= 0
150000023 =SUA Server #6 Protocol<0 (All) | 6 (TCP) | 17 (UDP)>= 0
150000024 =SUA Server #6 Port Start= 0
150000025 =SUA Server #6 Port End= 0
150000026 =SUA Server #6 Local IP address= 0.0.0.0
150000027 =SUA Server #7 Active<0 (No) | 1 (Yes)>= 0
150000028 =SUA Server #7 Protocol<0 (All) | 6 (TCP) | 17 (UDP)>= 0.0.0.0
150000029 =SUA Server #7 Port Start= 0
150000030 =SUA Server #7 Port End= 0
150000031 =SUA Server #7 Local IP address= 0.0.0.0
150000032 =SUA Server #8 Active<0 (No) | 1 (Yes)>= 0
150000033 =SUA Server #8 Protocol<0 (All) | 6 (TCP) | 17 (UDP)>= 0
150000034 =SUA Server #8 Port Start= 0
150000035 =SUA Server #8 Port End= 0
150000036 =SUA Server #8 Local IP address= 0.0.0.0
150000037 =SUA Server #9 Active<0 (No) | 1 (Yes)>= 0
150000038 =SUA Server #9 Protocol<0 (All) | 6 (TCP) | 17 (UDP)>= 0
150000039 =SUA Server #9 Port Start= 0
150000040 =SUA Server #9 Port End= 0
150000041 =SUA Server #9 Local IP address= 0.0.0.0
150000042 =SUA Server #10 Active<0 (No) | 1 (Yes)>= 0
150000043 =SUA Server #10 Protocol<0 (All) | 6 (TCP) | 17 (UDP)>= 0
150000044 =SUA Server #10 Port Start= 0
150000045 =SUA Server #10 Port End= 0
150000046 =SUA Server #10 Local IP address= 0.0.0.0
150000047 =SUA Server #11 Active<0 (No) | 1 (Yes)>= 0
150000048 =SUA Server #11 Protocol<0 (All) | 6 (TCP) | 17 (UDP)>= 0
150000049 =SUA Server #11 Port Start= 0
150000050 =SUA Server #11 Port End= 0
150000051 =SUA Server #11 Local IP address= 0.0.0.0
150000052 =SUA Server #12 Active<0 (No) | 1 (Yes)>= 0
150000053 =SUA Server #12 Protocol<0 (All) | 6 (TCP) | 17 (UDP)>= 0
150000054 =SUA Server #12 Port Start= 0
150000055 =SUA Server #12 Port End= 0
150000056 =SUA Server #12 Local IP address= 0.0.0.0

Table 63 Menu 21.1 Filter Set #1

/ Menu 21 Filter set #1
FINFNPVAINPUT
210100001 =Filter Set 1, Name
/ Menu 21.1.1.1 set #1, rule #1
FINFNPVAINPUT
210101001 =IP Filter Set 1, Rule 1 Type<2 (TCP/IP)>= 2
210101002 =IP Filter Set 1, Rule 1 Active<0 (No) | 1 (Yes)>= 1
210101003 =IP Filter Set 1, Rule 1 Protocol= 6
210101004 =IP Filter Set 1, Rule 1 Dest IP address= 0.0.0.0
210101005 =IP Filter Set 1, Rule 1 Dest Subnet Mask= 0
210101006 =IP Filter Set 1, Rule 1 Dest Port= 137
210101007 =IP Filter Set 1, Rule 1 Dest Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 1
210101008 =IP Filter Set 1, Rule 1 Src IP address= 0.0.0.0
210101009 =IP Filter Set 1, Rule 1 Src Subnet Mask= 0
210101010 =IP Filter Set 1, Rule 1 Src Port= 0
210101011 =IP Filter Set 1, Rule 1 Src Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 0
210101013 =IP Filter Set 1, Rule 1 Act Match<1 (check next) | 2 (forward) | 3 (drop)>= 3
210101014 =IP Filter Set 1, Rule 1 Act Not Match<1 (check next) | 2 (forward) | 3 (drop)>= 1
/ Menu 21.1.1.2 set #1, rule #2
FINFNPVAINPUT
210102001 =IP Filter Set 1, Rule 2 Type<2 (TCP/IP)>= 2
210102002 =IP Filter Set 1, Rule 2 Active<0 (No) | 1 (Yes)>= 1
210102003 =IP Filter Set 1, Rule 2 Protocol= 6
210102004 =IP Filter Set 1, Rule 2 Dest IP address= 0.0.0.0
210102005 =IP Filter Set 1, Rule 2 Dest Subnet Mask= 0
210102006 =IP Filter Set 1, Rule 2 Dest Port= 138
210102007 =IP Filter Set 1, Rule 2 Dest Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 1
210102008 =IP Filter Set 1, Rule 2 Src IP address= 0.0.0.0
210102009 =IP Filter Set 1,Rule 2 Src Subnet Mask= 0
210102010 =IP Filter Set 1,Rule 2 Src Port= 0
210102011 =IP Filter Set 1,Rule 2 Src Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 0
210102013 =IP Filter Set 1,Rule 2 Act Match<1 (check next) | 2 (forward) | 3 (drop)>= 3
210102014 =IP Filter Set 1,Rule 2 Act Not Match<1 (check next) | 2 (forward) | 3 (drop)>= 1
/ Menu 21.1.1.3 set #1, rule #3
FINFNPVAINPUT
210103001 =IP Filter Set 1,Rule 3 Type<2 (TCP/IP)>= 2
210103002 =IP Filter Set 1,Rule 3 Active<0 (No) | 1 (Yes)>= 1
210103003 =IP Filter Set 1,Rule 3 Protocol= 6
210103004 =IP Filter Set 1,Rule 3 Dest IP address= 0.0.0.0
210103005 =IP Filter Set 1,Rule 3 Dest Subnet Mask= 0
210103006 =IP Filter Set 1,Rule 3 Dest Port= 139
210103007 =IP Filter Set 1,Rule 3 Dest Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 1
210103008 =IP Filter Set 1,Rule 3 Src IP address= 0.0.0.0
210103009 =IP Filter Set 1,Rule 3 Src Subnet Mask= 0
210103010 =IP Filter Set 1,Rule 3 Src Port= 0
210103011 =IP Filter Set 1,Rule 3 Src Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 0
210103013 =IP Filter Set 1,Rule 3 Act Match<1 (check next) | 2 (forward) | 3 (drop)= 3
210103014 =IP Filter Set 1,Rule 3 Act Not Match<1 (check next) | 2 (forward) | 3 (drop)= 1
/ Menu 21.1.1.4 set #1, rule #4
FINFNPVAINPUT
210104001 =IP Filter Set 1,Rule 4 Type<2 (TCP/IP)>= 2
210104002 =IP Filter Set 1,Rule 4 Active<0 (No) | 1 (Yes)>= 1
210104003 =IP Filter Set 1,Rule 4 Protocol= 17
210104004 =IP Filter Set 1,Rule 4 Dest IP address= 0.0.0.0
210104005 =IP Filter Set 1,Rule 4 Dest Subnet Mask= 0
210104006 =IP Filter Set 1,Rule 4 Dest Port= 137
210104007 =IP Filter Set 1,Rule 4 Dest Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 1
210104008 =IP Filter Set 1,Rule 4 Src IP address= 0.0.0.0
210104009 =IP Filter Set 1,Rule 4 Src Subnet Mask= 0
210104010 =IP Filter Set 1,Rule 4 Src Port= 0
210104011 =IP Filter Set 1,Rule 4 Src Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 0
210104013 =IP Filter Set 1,Rule 4 Act Match<1 (check next) | 2 (forward) | 3 (drop)= 3
210104014 =IP Filter Set 1,Rule 4 Act Not Match<1 (check next) | 2 (forward) | 3 (drop)= 1
/ Menu 21.1.1.5 set #1, rule #5
FINFNPVAINPUT
210105001 =IP Filter Set 1,Rule 5 Type<2 (TCP/IP)>= 2
210105002 =IP Filter Set 1,Rule 5 Active<0 (No) | 1 (Yes)>= 1
210105003 =IP Filter Set 1,Rule 5 Protocol= 17
210105004 =IP Filter Set 1,Rule 5 Dest IP address= 0.0.0.0
210105005 =IP Filter Set 1,Rule 5 Dest Subnet Mask= 0
210105006 =IP Filter Set 1,Rule 5 Dest Port= 138
210105007 =IP Filter Set 1,Rule 5 Dest Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 1
210105008 =IP Filter Set 1,Rule 5 Src IP Address= 0.0.0.0
210105009 =IP Filter Set 1,Rule 5 Src Subnet Mask= 0
210105010 =IP Filter Set 1,Rule 5 Src Port= 0
210105011 =IP Filter Set 1,Rule 5 Src Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 0
210105013 =IP Filter Set 1,Rule 5 Act Match<1 (check next) | 2 (forward) | 3 (drop)>= 3
210105014 =IP Filter Set 1,Rule 5 Act Not Match<1 (Check Next) | 2 (Forward) | 3 (Dro p)>= 1
/ Menu 21.1.1.6 set #1, rule #6
FINFNPVAINPUT
210106001 =IP Filter Set 1,Rule 6 Type<2 (TCP/IP)>= 2
210106002 =IP Filter Set 1,Rule 6 Active<0 (No) | 1 (Yes)>= 1
210106003 =IP Filter Set 1,Rule 6 Protocol= 17
210106004 =IP Filter Set 1,Rule 6 Dest IP address= 0.0.0.0
210106005 =IP Filter Set 1,Rule 6 Dest Subnet Mask= 0
210106006 =IP Filter Set 1,Rule 6 Dest Port= 139
210106007 =IP Filter Set 1,Rule 6 Dest Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 1
210106008 =IP Filter Set 1,Rule 6 Src IP address= 0.0.0.0
210106009 =IP Filter Set 1,Rule 6 Src Subnet Mask= 0
210106010 =IP Filter Set 1,Rule 6 Src Port= 0
210106011 =IP Filter Set 1,Rule 6 Src Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 0
210106013 =IP Filter Set 1,Rule 6 Act Match<1 (check next) | 2 (forward) | 3 (drop)>= 3
210106014 =IP Filter Set 1,Rule 6 Act Not Match<1 (check next) | 2 (forward) | 3 (drop)>= 2

Table 64 Menu 21.1 Filer Set #2

/ Menu 21.1 Filter set #2
FINFNPVAINPUT
210200001 =Filter Set 2, Name<Str>= NetBIOS_WAN
/ Menu 21.1.2.1 Filter set #2, rule #1
FINFNPVAINPUT
210201001 =IP Filter Set 2, Rule 1 Type<0 (none) | 2 (TCP/IP)>= 2
210201002 =IP Filter Set 2, Rule 1 Active<0 (No) | 1 (Yes)>= 1
210201003 =IP Filter Set 2, Rule 1 Protocol= 6
210201004 =IP Filter Set 2, Rule 1 Dest IP address= 0.0.0.0
210201005 =IP Filter Set 2, Rule 1 Dest Subnet Mask= 0
210201006 =IP Filter Set 2, Rule 1 Dest Port= 137
210201007 =IP Filter Set 2, Rule 1 Dest Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater) >= 1
210201008 =IP Filter Set 2, Rule 1 Src IP address= 0.0.0.0
210201009 =IP Filter Set 2, Rule 1 Src Subnet Mask= 0
210201010 =IP Filter Set 2, Rule 1 Src Port= 0
210201011 =IP Filter Set 2, Rule 1 Src Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater) >= 0
210201013 =IP Filter Set 2, Rule 1 Act Match<1 (check next) | 2 (forward) | 3 (drop) >= 3
210201014 =IP Filter Set 2, Rule 1 Act Not Match<1 (check next) | 2 (forward) | 3 (drop) >= 1
/ Menu 21.1.2.2 Filter set #2, rule #2
FINFNPVAINPUT
210202001 =IP Filter Set 2, Rule 2 Type<0 (none) | 2 (TCP/IP) >= 2
210202002 =IP Filter Set 2, Rule 2 Active<0 (No) | 1 (Yes) >= 1
210202003 =IP Filter Set 2, Rule 2 Protocol= 6
210202004 =IP Filter Set 2, Rule 2 Dest IP address= 0.0.0.0
210202005 =IP Filter Set 2, Rule 2 Dest Subnet Mask= 0
210202006 =IP Filter Set 2, Rule 2 Dest Port= 138
210202007 =IP Filter Set 2, Rule 2 Dest Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater) >= 1
210202008 =IP Filter Set 2, Rule 2 Src IP address= 0.0.0.0
210202009 =IP Filter Set 2, Rule 2 Src Subnet Mask= 0
210202010 =IP Filter Set 2,Rule 2 Src Port= 0
210202011 =IP Filter Set 2, Rule 2 Src Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater) >= 0
210202013 =IP Filter Set 2, Rule 2 Act Match<1 (check next) | 2 (forward) | 3 (drop) >= 3
210202014 =IP Filter Set 2, Rule 2 Act Not Match<1(check next) | 2 (forward) | 3 (drop)>= 1
/ Menu 21.1.2.3 Filter set #2, rule #3
FINFNPVAINPUT
210203001 =IP Filter Set 2, Rule 3 Type<0 (none) | 2 (TCP/IP)>= 2
210203002 =IP Filter Set 2, Rule 3 Active<0 (No) | 1 (Yes)>= 1
210203003 =IP Filter Set 2, Rule 3 Protocol= 6
210203004 =IP Filter Set 2, Rule 3 Dest IP address= 0.0.0.0
210203005 =IP Filter Set 2, Rule 3 Dest Subnet Mask= 0
210203006 =IP Filter Set 2, Rule 3 Dest Port= 139
210203007 =IP Filter Set 2, Rule 3 Dest Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 1
210203008 =IP Filter Set 2, Rule 3 Src IP address= 0.0.0.0
210203009 =IP Filter Set 2,Rule 3 Src Subnet Mask= 0
210203010 =IP Filter Set 2, Rule 3 Src Port= 0
210203011 =IP Filter Set 2, Rule 3 Src Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 0
210203013 =IP Filter Set 2, Rule 3 Act Match<1 (check next) | 2 (forward) | 3 (drop)>= 3
210203014 =IP Filter Set 2, Rule 3 Act Not Match<1 (check next) | 2 (forward) | 3 (drop)>= 1
/ Menu 21.1.2.4 Filter set #2, rule #4
FINFNPVAINPUT
210204001 =IP Filter Set 2, Rule 4 Type<0 (none) | 2 (TCP/IP)>= 2
210204002 =IP Filter Set 2, Rule 4 Active<0 (No) | 1 (Yes)> = 1
210204003 =IP Filter Set 2, Rule 4 Protocol= 17
210204004 =IP Filter Set 2, Rule 4 Dest IP address= 0.0.0.0
210204005 =IP Filter Set 2, Rule 4 Dest Subnet Mask= 0
210204006 =IP Filter Set 2, Rule 4 Dest Port= 137
210204007 =IP Filter Set 2, Rule 4 Dest Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater) >= 1
210204008 =IP Filter Set 2, Rule 4 Src IP address= 0.0.0.0
210204009 =IP Filter Set 2, Rule 4 Src Subnet Mask= 0
210204010 =IP Filter Set 2, Rule 4 Src Port= 0
210204011 =IP Filter Set 2, Rule 4 Src Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater) >= 0
210204013 =IP Filter Set 2, Rule 4 Act Match<1 (check next) | 2 (forward) | 3 (drop) >= 3
210204014 =IP Filter Set 2, Rule 4 Act Not Match<1 (check next) | 2 (forward) | 3 (drop) >= 1
/ Menu 21.1.2.5 Filter set #2, rule #5
FINFNPVAINPUT
210205001 =IP Filter Set 2, Rule 5 Type<0 (none) | 2 (TCP/IP) >= 2
210205002 =IP Filter Set 2, Rule 5 Active<0 (No) | 1 (Yes) >= 1
210205003 =IP Filter Set 2,Rule 5 Protocol= 17
210205004 =IP Filter Set 2, Rule 5 Dest IP address= 0.0.0.0
210205005 =IP Filter Set 2, Rule 5 Dest Subnet Mask= 0
210205006 =IP Filter Set 2, Rule 5 Dest Port= 138
210205007 =IP Filter Set 2, Rule 5 Dest Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater) >= 1
210205008 =IP Filter Set 2, Rule 5 Src IP address= 0.0.0.0
210205009 =IP Filter Set 2, Rule 5 Src Subnet Mask= 0
210205010 =IP Filter Set 2, Rule 5 Src Port= 0
210205011 =IP Filter Set 2, Rule 5 Src Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater) >= 0
210205013 =IP Filter Set 2, Rule 5 Act Match<1 (check next) | 2 (forward) | 3 (drop) >= 3
210205014 =IP Filter Set 2, Rule 5 Act Not Match<1 (check next) | 2 (forward) | 3 (drop)>= 1
/ Menu 21.1.2.6 Filter set #2, rule #6
FINFNPVAINPUT
210206001 =IP Filter Set 2, Rule 6 Type<0 (none) | 2 (TCP/IP)>= 2
210206002 =IP Filter Set 2, Rule 6 Active<0 (No) | 1 (Yes)>= 1
210206003 =IP Filter Set 2, Rule 6 Protocol= 17
210206004 =IP Filter Set 2, Rule 6 Dest IP address= 0.0.0.0
210206005 =IP Filter Set 2, Rule 6 Dest Subnet Mask= 0
210206006 =IP Filter Set 2, Rule 6 Dest Port= 139
210206007 =IP Filter Set 2, Rule 6 Dest Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 1
210206008 =IP Filter Set 2, Rule 6 Src IP address= 0.0.0.0
210206009 =IP Filter Set 2, Rule 6 Src Subnet Mask= 0
210206010 =IP Filter Set 2, Rule 6 Src Port= 0
210206011 =IP Filter Set 2, Rule 6 Src Port Comp<0 (none) | 1 (equal) | 2 (not equal) | 3 (less) | 4 (greater)>= 0
210206013 =IP Filter Set 2,Rule 6 Act Match<1 (check next) | 2 (forward) | 3 (drop)>= 3
210206014 =IP Filter Set 2,Rule 6 Act Not Match<1 (check next) | 2 (forward) | 3 (drop)>= 2
241100005 =FTP Server Access<0 (all) | 1 (none) | 2 (Lan) | 3 (Wan)>= 0
241100006 =FTP Server Secured IP address= 0.0.0.0
241100007 =WEB Server Port= 80
241100008 =WEB Server Access<0 (all) | 1 (none) | 2 (Lan) | 3 (Wan)>= 0
241100009 =WEB Server Secured IP address= 0.0.0.0
FINFNPVAINPUT
230000000 = System Password= 1234

Table 66 Menu 24.10 Time and Date Setting

/ Menu 24.10 Time and Date Setting
FINFNPVAINPUT
241000001 =Time Protocol= 0
241000002 =Time Server Address=
241000003 =Time Zone= 12
241000004 =Daylight Saving<0 (No) | 1 (Yes)>= 0
241000005 =Start Date (month)= 1
241000006 =Start Date (day)= 0
241000007 =End Date (month)= 1
241000008 =End Date (day)= 0

Table 67 Menu 24.11 Remote Management Control

/ Menu 24.11 Remote Management Control
FINFNPVAINPUT
241100001 =TELNET Server Port= 23
241100002 =TELNET Server Access<0 (all) | 1 (none) | 2 (Lan) | 3 (Wan)>= 0
241100003 =TELNET Server Secured IP address= 0.0.0.0
241100004 =FTP Server Port= 21
241100005 =FTP Server Access<0 (all) | 1 (none) | 2 (Lan) | 3 (Wan)>= 0
241100006 =FTP Server Secured IP address= 0.0.0.0
241100007 =WEB Server Port= 80
241100008 =WEB Server Access<0 (all) | 1 (none) | 2 (Lan) | 3 (Wan)>= 0
241100009 =WEB Server Secured IP address= 0.0.0.0
241100010 =SNMP Service Port= 161
241100011 =SNMP Service Access<0 (all) | 1 (none) | 2 (Lan) | 3 (Wan)>= 0
241100012 =SNMP Service Secured IP address= 0.0.0.0
241100013 =DNS Service Port= 53
241100014 =DNS Service Access<0 (all) | 1 (none) | 2 (Lan) | 3 (Wan)>= 0
241100015 =DNS Service Secured IP address= 0.0.0.0

Table 68 Menu 98 VoIP and Auto Upgrade Menus

/ Menu 98.1.1 VoIP SIP #1 Setup
FINFNPVAINPUT
980101001 =SIP #1 Active<0 (No) | 1 (Yes)>= 1
980101002 =SIP #1 Server Address=sipserver.net
980101003 =SIP #1 Server Port<1024~65535>= 5060
980101004 =SIP #1 Registration Server IP=sipserver.net
980101005 =SIP #1 Registration Server Port<1024~65535>= 5060
980101006 =SIP #1 Registration Expiration Time<2~65535>= 3600
980101007 =SIP #1 Register ReSend Time<1~65535>= 180
980101008 =SIP #1 Session Expire Time<30~3600>= 180
980101009 =SIP #1 Local signaling Port<1024~65535>= 5060
980101010 =SIP #1 RTP Port Range Start<1024~65535>= 50000
980101011 =SIP #1 RTP Port Range End <1024~65535>= 65535
980101012 =SIP #1UserId= changeme
980101013 =SIP #1 Password= changeme
980101014 =SIP #1 Phone Number= changeme
980101015 =SIP #1 Minimun Session Expire Time<20~1800>= 30
980101017 =SIP #1 Domain Name=sipserver.net
980101018 =SIP #1 Mapping to POTS Phone1<0 (No) | 1 (Yes)>= 1
980101019 =SIP #1 Mapping to POTS Phone2<0 (No) | 1 (Yes)>= 1
980101020 =SIP #1 CODEC Type 1<0 (G711mu) | 8 (G711A) | 18 (G729)>= 18
980101021 =SIP #1 CODEC Type 2<0 (G711mu) | 8 (G711A) | 18 (G729)>= 0
980101022 =SIP #1 DTMF Key Type<0 (RFC_2833) | 1 (PCM) | 2 (SIP_INFO) | 3 (RFC_2833_LIKE_SIP_INFO)>= 0
980101023 =SIP #1 Transport Type<0 (UDP) | 1 (TCP)>= 0
980101024 =SIP #1 Hide Caller ID<0 (No) | 1 (Yes)>= 0
980101025 =SIP #1 Auto Redial<0 (No) | 1 (Yes)>= 0
980101026 =SIP #1 STUN Server Active<0 (No) | 1 (Yes)>= 0
980101027 =SIP #1 STUN Server Address=
980101028 =SIP #1 STUN Server Port<1024~65535>= 0
980101029 =SIP #1 Call Forward Index<1~2>= 1
980101030 =SIP #1 Outbound Proxy Active<0 (No) | 1 (Yes)>= 0
980101031 =SIP #1 Outbound Proxy Address=
980101032 =SIP #1 Outbound Proxy Port<1024~65535>= 0
980101033 =SIP #1 Outbound Proxy KA Active<0 (No) | 1 (Yes)>= 0
980101034 =SIP #1 Outbound Proxy KA Interval= 0
980101035 =SIP #1 Session Timer Active<0 (No) | 1 (Yes)>= 0
/ Menu 98.1.2 VoIP SIP #2 Setup
FINFNPVAINPUT
980102001 =SIP #2 Active<0 (No) | 1 (Yes)>= 1
980102002 =SIP #2 Server Address=sipserver.net
980102003 =SIP #2 Server Port<1024~65535>= 5060
980102004 =SIP #2 Registration Server IP=sipserver.net
980102005 =SIP #2 Registration Server Port<1024~65535>= 5060
980102006 =SIP #2 Registration Expiration Time<2~65535>= 3600
980102007 =SIP #2 Register ReSend Time<1~65535>= 180
980102008 =SIP #2 Session Expire Time<30~3600>= 180
980102009 =SIP #2 Local signaling Port<1024~65535>= 5060
980102010 =SIP #2 RTP Port Range Start<1024~65535>= 50000
980102011 =SIP #2 RTP Port Range End <1024~65535>= 65535
980102012 =SIP #2UserId= changeme
980102013 =SIP #2 Password= changeme
980102014 =SIP #2 Phone Number= changeme
980102015 =SIP #2 Minimum Session Expire Time<20~1800>= 30
980102017 =SIP #2 Domain Name=sipserver.net
980102018 =SIP #2 Mapping to POTS Phone1<0 (No) | 1 (Yes)>= 1
980102019 =SIP #2 Mapping to POTS Phone2<0 (No) | 1 (Yes)>= 1
980102020 =SIP #2 CODEC Type 1<0 (G711mu) | 8 (G711A) | 18 (G729)>= 18
980102021 =SIP #2 CODEC Type 2<0 (G711mu) | 8 (G711A) | 18 (G729)>= 0
980102022 =SIP #2 DTMF Key Type<0 (RFC_2833) | 1 (PCM) | 2 (SIP_INFO) | 3 (RFC_2833_LIKE_SIP_INFO)>= 0
980102023 =SIP #2 Transport Type<0 (UDP) | 1 (TCP)>= 0
980102024 =SIP #2 Hide Caller ID<0 (No) | 1 (Yes)>= 0
980102025 =SIP #2 Auto Redial<0 (No) | 1 (Yes)>= 0
980102026 =SIP #2 STUN Server Active<0 (No) | 1 (Yes)>= 0
980102027 =SIP #2 STUN Server Address=
980102028 =SIP #2 STUN Server Port<1024~65535>= 0
980102029 =SIP #2 Call Forward Index<1~2>= 1
980102030 =SIP #2 Outbound Proxy Active<0 (No) | 1 (Yes)>= 0
980102031 =SIP #2 Outbound Proxy Address=
980102032 =SIP #2 Outbound Proxy Port<1024~65535>= 0
980102033 =SIP #2 Outbound Proxy KA Active<0 (No) | 1 (Yes)>= 0
980102034 =SIP #2 Outbound Proxy KA Interval= 0
980102035 =SIP #2 Session Timer Active<0 (No) | 1 (Yes)>= 0

/Menu98.2VoIPQoSSetup

FINFNPVAINPUT
980200001 =SIP TOS Priority Setting<0~7>= 5
980200002 =RTP TOS Priority Setting<0~7>= 5
980200003 =VLAN Taging<0 (No) |1 (Active)>= 0
980200004 =Voice VLAN ID<0~4095>= 0

/Menu98.3.1Phone#1 Setup

FINFNPVAINPUT
980301001 =Phone #1 Speaking Volume<-14~14>= 0
980301002 =Phone #1 Listening Volume<-14~14>= 0
980301003 =Phone #1 Outgoing Call use SIP #1<0 (No) |1 (Yes)>= 1
980301004 =Phone #1 Outgoing Call use SIP #2<0 (No) |1 (Yes)>= 1
980301005 =Phone #1 G.168 Echo Cancellation<0 (No) |1 (Yes)>= 1
980301006 =Phone #1 Voice Active Detection Support<0 (No) |1 (Yes)>= 0
980301007 =Phone #1 Dialing Short Interval= 3
980301008 =Phone #1 Dialing Long Interval= 8
980301009 =Phone #1 Flash Max Interval= 1000
980301010 =Phone #1 Flash Min Interval= 100

/Menu98.3.2Phone#2 Setup

FINFNPVAINPUT
980302001 =Phone #2 Speaking Volume<-14~14>= 0
980302002 =Phone #2 Listening Volume<-14~14>= 0
980302003 =Phone #2 Outgoing Call use SIP #1<0 (No) |1 (Yes)>= 1
980302004 =Phone #2 Outgoing Call use SIP #2<0 (No) |1 (Yes)>= 1
980302005 =Phone #2 G.168 Echo Cancellation<0 (No) |1 (Yes)>= 1
980302006 =Phone #2 Voice Active Detection Support<0 (No) |1 (Yes)>= 0
980302007 =Phone #2 Dialing Short Interval= 3
980302008 =Phone #2 Dialing Long Interval= 8
980302009 =Phone #2 Flash Max Interval= 1000
980302010 =Phone #2 Flash Min Interval= 100

/ Menu 98.5 VoIP RTP Setup

FINFNPVAINPUT
980500001 =Sort Buffer Size ms<0 (0ms) | 1 (10ms) | 2 (20ms)>= 1
980500002 =RTCP Interval ms= 40
980500004 =G711 voice Packet Length ms<0 (10ms) | 1 (20ms) | 2 (30ms)>= 1
980500005 =G729 voice Packet Length ms<0 (10ms) | 1 (20ms) | 2 (30ms) .. | 7 (80ms)>= 1

/ Menu 98.6 Auto Provision Setup

FINFNPVAINPUT
980600001 =Auto Provision Active<0 (No) |1 (Yes)>= 0
980600002 =Auto Provision Server Address= autopreserve.r.net
980600003 =Auto Provision Expire Time(Second)<1~2600000>= 180
980600004 =Auto Provision Retry Expire Time(Second)<180~65535>= 180
980600005 =Auto Provision Protocol<0 (TFTP) | 1 (HTTP) |2 (HTTPS)>= 0
980600006 =Auto Provision Method<0 (Common) |1 (Bluewin)>= 0
/ Menu 98.7.1 Phone Book (Speed Dial) #1 Setup
FINFNPVAINPUT
980701001 =Phone Book #1 Active<0 (No) |1 (Yes)>= 0
980701002 =Phone Book #1 SIP Number=
980701003 =Phone Book #1 SIP IP/URL=
980701004 =Phone Book #1 Name=
980701005 =Phone Book #1 Type<0 (Proxy) |1 (Non-Proxy)>= 0
980701006 =Phone Book #1 Speed Number=

/Menu98.7.2PhoneBook(SpeedDial)#2 Setup

FINFNPVAINPUT
980702001 =Phone Book #2 Active<0 (No) |1 (Yes)>= 0
980702002 =Phone Book #2 SIP Number=
980702003 =Phone Book #2 SIP IP/URL=
980702004 =Phone Book #2 Name=
980702005 =Phone Book #2 Type<0 (Proxy) |1 (Non-Proxy)>= 0
980702006 =Phone Book #2 Speed Number=

/Menu98.7.3PhoneBook(SpeedDial)#3Setup

FINFNPVAINPUT
980703001 =Phone Book #3 Active<0 (No) |1 (Yes)>= 0
980703002 =Phone Book #3 SIP Number=
980703003 =Phone Book #3 SIP IP/URL=
980703004 =Phone Book #3 Name=
980703005 =Phone Book #3 Type<0 (Proxy) |1 (Non-Proxy)>= 0
980703006 =Phone Book #3 Speed Number=

/Menu98.7.4PhoneBook(SpeedDial)#4 Setup

FINFNPVAINPUT
980704001 =Phone Book #4 Active<0 (No) |1 (Yes)>= 0
980704002 =Phone Book #4 SIP Number=
980704003 =Phone Book #4 SIP IP/URL=
980704004 =Phone Book #4 Name=
980704005 =Phone Book #4 Type<0 (Proxy) |1 (Non-Proxy)>= 0
980704006 =Phone Book #4 Speed Number=

/Menu98.7.5PhoneBook(SpeedDial)#5Setup

FINFNPVAINPUT
980705001 =Phone Book #5 Active<0 (No) |1 (Yes)>= 0
980705002 =Phone Book #5 SIP Number=
980705003 =Phone Book #5 SIP IP/URL=
980705004 =Phone Book #5 Name=
980705005 =Phone Book #5 Type<0 (Proxy) |1 (Non-Proxy)>= 0
980705006 =Phone Book #5 Speed Number=

/Menu98.7.6PhoneBook(SpeedDial)#6Setup

FINFNPVAINPUT
980706001 =Phone Book #6 Active<0 (No) |1 (Yes)>= 0
980706002 =Phone Book #6 SIP Number=
980706003 =Phone Book #6 SIP IP/URL=
980706004 =Phone Book #6 Name=
980706005 =Phone Book #6 Type<0 (Proxy) |1 (Non-Proxy)>= 0
980706006 =Phone Book #6 Speed Number=

/Menu98.7.7PhoneBook(SpeedDial)#7Setup

FINFNPVAINPUT
980707001 =Phone Book #7 Active<0 (No) |1 (Yes)>= 0
980707002 =Phone Book #7 SIP Number=
980707003 =Phone Book #7 SIP IP/URL=
980707004 =Phone Book #7 Name=
980707005 =Phone Book #7 Type<0 (Proxy) |1 (Non-Proxy)>= 0
980707006 =Phone Book #7 Speed Number=

/Menu98.7.8PhoneBook(SpeedDial)#8Setup

FINFNPVAINPUT
980708001 =Phone Book #8 Active<0 (No) |1 (Yes)>= 0
980708002 =Phone Book #8 SIP Number=
980708003 =Phone Book #8 SIP IP/URL=
980708004 =Phone Book #8 Name=
980708005 =Phone Book #8 Type<0 (Proxy) |1 (Non-Proxy)>= 0
980708006 =Phone Book #8 Speed Number=

/Menu98.7.9PhoneBook(SpeedDial)#9Setup

FINFNPVAINPUT
980709001 =Phone Book #9 Active<0 (No) |1 (Yes)>= 0
980709002 =Phone Book #9 SIP Number=
980709003 =Phone Book #9 SIP IP/URL=
980709004 =Phone Book #9 Name=
980709005 =Phone Book #9 Type<0 (Proxy) |1 (Non-Proxy)>= 0
980709006 =Phone Book #9 Speed Number=
/ Menu 98.7.10 Phone Book (Speed Dial) #10 Setup
FINFNPVAINPUT
980710001 =Phone Book #10 Active<0 (No) |1 (Yes)>= 0
980710002 =Phone Book #10 SIP Number=
980710003 =Phone Book #10 SIP IP/URL=
980710004 =Phone Book #10 Name=
980710005 =Phone Book #10 Type<0 (Proxy) |1 (Non-Proxy)>= 0
980710006 =Phone Book #10 Speed Number=
/ Menu 98.8 VoIP Common Setup
FINFNPVAINPUT
980800001 =VoIP Country Code= 0
980800002 =VoIP Immediate Dial Active<0 (No) |1 (Yes)>= 0
980800003 =PSTN Back<0 (No) |1 (Force SIP if PSTN unplugged)>= 0
980800004 =VoIP RTP send after receive ACK<0 (No) |1 (Yes)>= 0
980800005 =VoIP Follow RFC3265<0 (No) |1 (Yes)>= 0
980800006 =SIP Back<0 (No) |1 (Force FXO LifeLine if SIP failed)>= 0
/ Menu 98.9 Auto Upgrade Common Setup
FINFNPVAINPUT
980900001 =Target_Firmware_Version= 360md3b5
980900002 =FirmwareDownload_Addr= ftp://firmwareserver.net/
980900003 =Fw_Notify_Voice_Type= de
980900004 =Target_Firmware_Usename=
980900005 =Target_Firmware_Password=
/ Menu 98.11.1 Call Forwarding #1 Setup
FINFNPVAINPUT
981101001 =Call Forward #1 for unconditional=
981101002 =Call Forward #1 for busy=
981101003 =Call Forward #1 for no answer=
981101004 =Call Forward #1 for no answer time<5~179>= 0
981101005 =Call Forward #1 Table[1] caller=
981101006 =Call Forward #1 Table[1] dest=
981101007 =Call Forward #1 Table[1] flag= 0
981101008 =Call Forward #1 Table[2] caller=
981101009 =Call Forward #1 Table[2] dest=
981101010 =Call Forward #1 Table[2] flag= 0
981101011 =Call Forward #1 Table[3] caller=
981101012 =Call Forward #1 Table[3] dest=
981101013 =Call Forward #1 Table[3] flag= 0
981101014 =Call Forward #1 Table[4] caller=
981101015 =Call Forward #1 Table[4] dest=
981101016 =Call Forward #1 Table[4] flag= 0
981101017 =Call Forward #1 Table[5] caller=
981101018 =Call Forward #1 Table[5] dest=
981101019 =Call Forward #1 Table[5] flag= 0
981101020 =Call Forward #1 Table[6] caller=
981101021 =Call Forward #1 Table[6] dest=
981101022 =Call Forward #1 Table[6] flag= 0
981101023 =Call Forward #1 Table[7] caller=
981101024 =Call Forward #1 Table[7] dest=
981101025 =Call Forward #1 Table[7] flag= 0
981101026 =Call Forward #1 Table[8] caller=
981101027 =Call Forward #1 Table[8] dest=
981101028 =Call Forward #1 Table[8] flag= 0
981101029 =Call Forward #1 Table[9] caller=
981101030 =Call Forward #1 Table[9] dest=
981101031 =Call Forward #1 Table[9] flag= 0
981101032 =Call Forward #1 Table[10] caller=
981101033 =Call Forward #1 Table[10] dest=
981101034 =Call Forward #1 Table[10] flag= 0

/Menu98.11.2CallForwarding#2Setup

FINFNPVAINPUT
981102001 =Call Forward #2 for unconditional=
981102002 =Call Forward #2 for busy=
981102003 =Call Forward #2 for no answer=
981102004 =Call Forward #2 for no answer time<5~179>= 0
981102005 =Call Forward #2 Table[1] caller=
981102006 =Call Forward #2 Table[1] dest=
981102007 =Call Forward #2 Table[1] flag= 0
981102008 =Call Forward #2 Table[2] caller=
981102009 =Call Forward #2 Table[2] dest=
981102010 =Call Forward #2 Table[2] flag= 0
981102011 =Call Forward #2 Table[3] caller=
981102012 =Call Forward #2 Table[3] dest=
981102013 =Call Forward #2 Table[3] flag= 0
981102014 =Call Forward #2 Table[4] caller=
981102015 =Call Forward #2 Table[4] dest=
981102016 =Call Forward #2 Table[4] flag= 0
981102017 =Call Forward #2 Table[5] caller=
981102018 =Call Forward #2 Table[5] dest=
981102019 =Call Forward #2 Table[5] flag= 0
981102020 =Call Forward #2 Table[6] caller=
981102021 =Call Forward #2 Table[6] dest=
981102022 =Call Forward #2 Table[6] flag= 0
981102023 =Call Forward #2 Table[7] caller=
981102024 =Call Forward #2 Table[7] dest=
981102025 =Call Forward #2 Table[7] flag= 0
981102026 =Call Forward #2 Table[8] caller=
981102027 =Call Forward #2 Table[8] dest=
981102028 =Call Forward #2 Table[8] flag= 0
981102029 =Call Forward #2 Table[9] caller=
981102030 =Call Forward #2 Table[9] dest=
981102031 =Call Forward #2 Table[9] flag= 0
981102032 =Call Forward #2 Table[10] caller=
981102033 =Call Forward #2 Table[10] dest=
981102034 =Call Forward #2 Table[10] flag= 0

Index

Numerics

110V AC 6

230V AC 6

64kbps 61

8kbps 61

A

Abnormal Working Conditions 7

AbS 55

AC 6

Accept 78

Accessories 6

ACK Message 46

Acts of God 7

Administrator Inactivity Timer 36

ADPCM 108

Advanced Setup Call Forwarding 77

Airflow 6

ALG 53

Alternative Subnet Mask Notation 125

American Wire Gauge 6

Analog Telephone Adaptor 23

Analysis-by-Synthesis 55

Application Layer Gateway 53

ATA 23

Authentication Password 59

Authentication User ID 59

Authority 4

Auto Firmware Upgrade 25, 94

Auto MDI/MDI-X 107

Auto-crossover 24

Auto-crossover 10/100 Mbps Ethernet LAN 24

Auto-negotiating 23, 107

Auto-provisioning 25, 94

AWG 6

B

Backup Configuration 90

Basement 6

Block 78

Busy 78

Busy Forward to Number 77

BYE Request 46

C

Cables, Connecting 6

Call Forward 75

Call Forward Table 62

Call Hold 68, 69

Call Service Mode 67, 69, 71

Call Transfer 69, 70

Call Waiting 68, 70

Caller ID 59, 108

Certifications 4

Changes or Modifications 4

Charge 7

Checking the Prestige's IP Address 93

Circuit 4

Class B 4

Class of Service 63

Class of Service (CoS) 63

Client-server Protocol 46

CNG 108

Codec 54, 61

Codes 24

Coder/Decoder 54, 61

Comfort Noise Generation 25, 65, 108

Communications 4

Compliance, FCC 4

Components 7

Compression 108

Computer Name 35

Condition 7, 78

Configuration Screen 89

Configuration Upload Successful 91

Connecting Cables 6

Consequential Damages 7

Contact Information 8

Contacting Customer Support 8

Copyright 3

Correcting Interference 4

Corrosive Liquids 6

CoS 63

Covers 6

Customer Support 8

DTMF 55

DTMF Detection 108

DTMF Mode 62

Dual Tone Multi-Frequency 62

Dual-Tone MultiFrequency 55

Dust 6

Dynamic Jitter Buffer 24

D

Damage 6

Dampness 6

Danger 6

Date 38

Daylight Savings 39

Dealer 4

Deep 107

Default Management IP Address 107

Default Management Subnet Mask 107

Default Password 30, 107

Defective 7

Denmark, Contact Information 8

DHCP 35

DHCP Client 108

DHCP Clients 35

Diagnostic Tools 108

Dialing Interval 66

Dialing Type 108

Differentiated Services 63

DiffServ 63

Diffserv 108

DiffServ Code Point (DSCP) 63

DiffServ Code Points 63

DiffServ marking rule 63

Dimensions 107

Disclaimer 3

Discretion 7

DNS 41, 43

DNS Proxy 108

DNS Server Address Assignment 41

DNS Servers 43

Domain Name 35, 36, 41

Domain Name System 43

DS Field 63

DS field 63

DSCPs 63

E

Echo Cancellation 25, 65

Electric Shock 6

Electrocution 6

Embedded Web Configurator 108

Emergency Numbers 73

Equal Value 7

Ethernet 41, 108

EthernetPorts107

ETHERNET Screen 42

Europe 6

Europe Type 71

Europe Type Call Service Mode 67

European Plug Standards 109

Expiration Duration 61

Exposure 6

External IP Addresses 48

F

F/W Upload Screen 87

Factory Defaults 91

Failure 7

Fax 25

Fax Pass Through 108

Fax Tone Detection 108

FCC4

Compliance 4

Rules, Part 15 4

FCC Rules 4

Federal Communications Commission 4

Feeding Voltage 107

Finland, Contact Information 8

Firmware 87

Firmware Upgrades 25

Firmware Upload Error 89

Firmware Upload In Process 88

Fitness 7

Flash Key 67

Flashing 67

Foreign Exchange Office 107

Foreign Exchange Station 107

Forward to Number 77

Forward to Number Setup 77

France, Contact Information 8

FSM Logs 84

FTP 108

Full Cone NAT 50

Functionally Equivalent 7

FXO 107

FXS 107

G

G.168 65

G.168 Active 66

G.168 Echo Cancellation 108

G.711 24,55,61,108

G.729 24,55,61,108

General Setup 35

Germany, Contact Information 8

Get IP Address Automatically 43

God, Acts of 7

H

Harmful Interference 4

High 107

High Voltage Points 6

Host 37

Host IDs 123

HTTP 87

Hypertext Transfer Protocol 87

1

ICES-003 4

IEEE 802.1Q VLAN 64

IETF 42

Immediate Dial 71

Incoming Call Apply to 59

Incoming Call Number 77

Indirect Damages 7

Insurance 7

Interference 4

Interference Correction Measures 4

Interference Statement 4

Internal Calls 93

Internal IP Addresses 48

Internal SPTGEN 108, 133

FTP Upload Example 135

Points to Remember 133

Text File 133

Internet Access Setup 96

Internet Engineering Task Force 42

Internet Explorer 29

Internet Explorer Pop-up Blockers 99

Internet Protocol Private Branch Exchange 27

Internet Telephony Service Provider 26

IP Address 29, 41

IP Addressing 123

IP Classes 123

IP to IP Calling 108

IP to IP Calls 27

IP-PBX 27

ITSP 26

ITU-T 65

J

JAVA 105

Java Permissions 29, 99, 104

JavaScripts 29, 99, 102

Jitter Buffer 24

K

Keep Alive Interval 62

L

Labor 7

LAN Ethernet Port 41

LANLED95

LEDS 25

Legal Rights 7

Liability 3

License 3

Lifeline 23, 24, 73, 108

Lifeline Logs 84

Lifeline Screen 79

Lightning 6

LINE Port 24

Line Ports 107

Liquids, Corrosive 6

Listening Port 58, 62

Listening Volume 66

Log Message Descriptions 82

Logs 81

Loop Start Signaling 108

M

Maintenance 85

Management 108

Management IP Address 29

Management IP Address, Default 107

Management Subnet Mask, Default 107

Manual Firmware Upgrades 25

Materials 7

Merchantability 7

Message Waiting Indication 55, 62

MGNT Port 86

Mgmt Port Screen 44

Min-SE 61

Model 86

Model Name 86

Modem 108

Modifications 4

Multimedia 45

Multiple Prestige 2002s 29

Multiple SIP Accounts 24

Multiple Voice Channels 24

MWI 55,62

N

NAT 48

Full Cone 50

Symmetric 52

NAT Keep Alive 62

NAT Routers 54

NAT Traversal 108

NAT Types 49

NAT, Incoming 49

NAT,Outgoing 49

Navigation Panel 32

Netscape Navigator 29

Network Address Translation 48

Network Address Translators 54

Network Temporarily Disconnected 88, 91

New 7

NMB-003 4

No Answer 78

No Answer Forward to Number 77

No Answer Waiting Time 77

Non-Proxy 74

North America 6

North America Contact Information 8

North American Plug Standards 108

Norway, Contact Information 8

NTP Time Servers 37

0

OK Response 46

Opening 6

Operating Condition 7

Operation Humidity 107

Operation Temperature 107

Outbound Proxy 53, 54, 62

Outbound Proxy Server 54

Outbound Proxy, SIP 54

Out-dated Warranty 7

Outgoing Call use 66

Outlet 4

P

Parts 7

Password 30, 36, 107

Patent 3

PC Ethernet Port 41

PC LED 95

PCM 54, 55, 108

Peer to Peer Calls 27

Peer-to-peer Calls 27

Per-Hop Behavior 63

Permission 3

PHB (Per-Hop Behavior) 63

PHONE 1 and 2 Ports 59

Phone Book 73

Phone Common Screen 71

Phone Port Screen 66

Phone Port Settings 66, 71

Phone Ports 107

Phone Settings. 65

Photocopying 3

Point to Point Calling 108

Point to Point Calls 27

Point-to-Point Protocol over Ethernet 42

Polarity Reversal 108

Pool 6

Pop-up Blockers 99

Pop-up Blocking 29

Pop-up Windows 99

Port 48

Port Restricted Cone NAT 52

Postage Prepaid. 7

Power Adaptor 6

Power Adaptor Specifications 108

Power Cord 6

Power Outlet 6

Power Supply 6

Power Supply, repair 6

PPPoE 42,131

PPPoE User Name 43

PPTP 42

Pre-defined NTP Time Servers List 37

Preferred Codec 61

Private IP Addresses 48

Product Model 8

Product Page 4

Product Serial Number 8

Products 7

Proof of Purchase 7

Proper Operating Condition 7

Protocol Support 108

PSTN 23

PSTN Call Setup Signaling 55

PSTN Lifeline 24

PSTN Pre-fix Number 79

Public IP Addresses 48

Public Switched Telephone Network 23

Pulse Code Modulation 54, 55

Purchase, Proof of 7

Purchaser 7

ZYXEL PRESTIGE 2002 - P - 1

QoS 25,63,64,108

Qualified Service Personnel 6

Quality of Service 25, 63

Quality of Service (QOS) 25

Quick Start Guide 29

ZYXEL PRESTIGE 2002 - P - 2

Radio Communications 4

Radio Frequency Energy 4

Radio Interference 4

Radio Reception 4

Radio Technician 4

Real time Transport Protocol 48, 61

Receiving Antenna 4

Register 87

Register Resend Timer 61

REGISTER Server Address 59

REGISTER Server Port 59

Registered 3

Registered Trademark 3

Regular Mail 8

Related Documentation 21

Relay to PSTN 79

Relocate 4

Re-manufactured 7

Remote Management 108

Removing 6

REN 24

Reorient 4

Repair 6, 7

Replace 7

Replacement 7

Reproduction 3

RESET Button 31

Reset button 91

Reset Warning Message 92

Restart Screen 92

Restore 7

Restore Configuration 90

Restricted Cone NAT 51

Return Material Authorization (RMA) Number 7

Returned Products 7

Returns 7

RFC 1305 38

RFC 1889 48, 108

RFC 1890 108

RFC 2327 108

RFC 2516 108

RFC 3261 108

RFC 3489 54

RFC 3842 55

RFC 867 38

RFC 868 38

RFC3489 108

Rights 3

Rights, Legal 7

Ringer Equivalence Number 24

Ringing Voltage 107

Risk 6

Risks 6

RJ-45 107

RMA7

RTCP (RFC 1890) 108

RTP 48

RTP (RFC 1889) 108

RTP Logs 83

RTP Port Range 61

s

SafetyWarnings 6

SDP (RFC 2327) 108

Separation Between Equipment and Receiver 4

Serial Number 8

Server 38

Server, Outbound Proxy 54

Service 6, 7

Service Pack 2 99

Service Personnel 6

Service Type 96

Session Expires 61

Session Initiation Protocol 45

Shipping 7

Shock, Electric 6

Silence Suppression 24, 65, 108

SIP 45

SIP (RFC 3261) version 2 108

SIP Account 45, 58

SIP ALG 53

SIP Application Layer Gateway 53

SIP Call Progression 46

SIP Client 46

SIP Identities 45

SIP INVITE Request 46

SIP Local Port 58

SIP Logs 83

SIP Number 45, 58, 74

SIP Outbound Proxy 54

SIP Proxy Server 47

SIP Redirect Server 47

SIP Register Server 48

SIP Registration Status 87

SIP Server Address 58

SIP Server Port 59

SIP Server Settings 61

SIP Servers 46

SIP Service Domain 45, 59

SIP URI 45, 74, 77

SIP User Agent Server 46

SNMP 108

Spain, Contact Information 8

Speaking Volume 66

Speed Dial 73, 74, 93

Speed Dial Phonebook 108

Speed Dial Screen 73

Static Routes 108

Status Screen 85

Storage Humidity 107

Storage Temperature 107

STUN 24, 53, 54, 61, 108

Subnet Mask 41

Subnet Masks 124

Subnetting 124

Sun 105

Supplementary Phone Services 67

Supplementary Services 67

Supply Voltage 6

Support E-mail 8

Supporting Disk 21

Sweden, Contact Information 8

Swimming Pool 6

Symmetric NAT 52

Symmetric NAT, Outgoing 53

Syntax Conventions 21

Syslog 108

System Error Logs 82

System General 36

System Maintenance Logs 82

System Name 35, 36, 86

System Parameter Table Generator 133

SYSTEM Screens 35

T

Table Number 77

Tampering 7

Telecommunication Line Cord. 6

Telephone 8

Television Interference 4

Television Reception 4

Telnet 108

Text File Format 133

TFTP 108

Three-Way Conference 69, 70

Thunderstorm 6

Time 37

Time Protocol 38

Time Server 38

Time Zone 37, 39

Tip/ring Polarity Reversal 108

TOS 108

ToS 63

Trademark 3

Trademark Owners 3

Trademarks 3

Translation 3

Troubleshooting 95

TV Technician 4

Type Of Service 63

Type of Service 64

U

Unconditional 78

Unconditional Forward to Number 77

Undesired Operations 4

Uniform Resource Identifier 45

United Kingdom Plug Standards 109

Unregister 87

URL Type 61

USA Type 71

USA Type Call Service Mode 69

Use Fixed IP Address 43

Use NAT 62

Use NAT Address SIP and RTP 53

Use PPPoE Client 43

Use Proxy 74

Used Port 87

Using Speed Dial 93

V

VAD 24,65,66,108

Value 7

Vendor 6

Ventilation Slots 6

VID 64

View Log Screen 81

Viewing Certifications 4

Virtual Local Area Network 63

VLAN 63

VLAN Group 64

VLAN ID 64

VLAN ID Tags 64

VLAN Tag 64

Voice Activity Detection 24, 65, 66, 108

Voice Activity Detection/Silence Suppression 24

Voice Coding 24, 54

Voice Functions 108

Voice Priority 64

Voice VLAN ID 64

VoIP 45

VoIP Advanced Screen 60

VoIP Screen 57

VoIP Status 87

Voltage 107

Voltage Supply 6

Voltage, High 6

W

Warnings 6

Warranty 7

Warranty Information 8

Warranty Period 7

Water 6

Web Configurator 29, 31

Web Site 8

Weight 107

Wet Basement 6

Wide 107

Windows XP 99

Workmanship 7

Worldwide Contact Information 8

Written Permission 3

Z

ZyNOS 3

ZyNOS Firmware Version 86

ZyXEL Communications Corporation 3

ZyXEL Home Page 4

ZyXEL Limited Warranty

Note 7

ZyXEL Network Operating System 3

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Product information

Brand : ZYXEL

Model : PRESTIGE 2002

Category : Router