ACOVA MADRAS - Towel radiator

MADRAS - Towel radiator ACOVA - Free user manual and instructions

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Product type Electric towel warmer radiator
Brand ACOVA
Model MADRAS
Category Towel warmer radiator with fan
Heating type Hydraulic fluid (thermal mineral oil)
Power supply Electric (voltage as per rating label)
Temperature range 7 °C to 28 °C
Electrical class Class II (double insulation)
Main functions Heating by radiator and fan, infrared remote control, P1/P2 programming, manual boost, temperature adjustment, pilot wire
Maintenance Clean fan filter every 200 hours, surfaces with soapy water, remote control with dry cloth
Safety Overheat cut-out, filter detection, auto stop after 2h boost, safety distance 50 cm, min height 600 mm
Spare parts Contact the installer or retailer
Warranty 5 years heating body, 2 years other components
Repairability Opening the oil tank reserved for the manufacturer or after-sales service
Standards CE, EMC, Low Voltage, RoHS, WEEE

Frequently Asked Questions - MADRAS ACOVA

How to set the time on the remote control?
Turn on the remote control, then press and hold simultaneously the P1 and P2 buttons. The time flashes. Use the + or - buttons to set the time. A long press speeds up the adjustment. Wait 10 seconds or press P1 or P2 to confirm.
What to do if the radiator does not heat?
First check that the radiator's on/off indicator is lit. If not, press the on/off button and check the power supply (chapter 2.3). If the heating indicator is on but the radiator does not heat, contact your installer. If the heating indicator flashes, there is a temperature sensor defect.
How to clean the fan filter?
Turn off the fan. Pull the filter located at the back and clean it with warm water or a vacuum cleaner. Let it dry. Replace the filter correctly. Press the fan button for 5 seconds to reset. The FILTER indicator turns off.
How to use the manual boost function?
Press the BOOST button on the remote control to start the fan for a preset duration (30 minutes by default). During boost, you can adjust the duration between 15 and 120 minutes with the + or - buttons. Press BOOST again to stop.
How to program P1 and P2 cycles?
Press and hold P1 or P2 to enter the start time setting. Set the time in 15-minute increments with + or -. Confirm by briefly pressing P1 or P2 or wait 10 seconds. A short press activates/deactivates the program.
What does the flashing heating indicator on the radiator mean?
The heating indicator flashes when a temperature sensor defect is detected. Refer to chapter 4 of the manual to resolve the issue or contact your installer.
Can I use the remote control if the fan filter is missing?
No. If the filter is missing or incorrectly positioned, the FILTER and alarm indicators flash and the fan cannot operate. Replace the filter correctly cleaned and press the fan button for 5 seconds to reset.
What is the minimum installation height of the radiator?
To prevent burns to very young children, install the radiator so that the lowest heating bar is at least 600 mm above the floor.
How to replace the remote control batteries?
When the battery low indicator appears, replace the batteries (2 alkaline LR03/AAA batteries). Remove the frame by prying, replace the batteries respecting the polarities. Settings are retained except the time which must be set again.
What to do in case of fan overheating?
The alarm indicator flashes. Turn off the fan, check that nothing obstructs the air inlet or outlet, clean the filter if necessary. Wait a few minutes, then press the fan button for 5 seconds to reset.

User questions about MADRAS ACOVA

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What does the flashing LED on the ACOVA MADRAS radiator's wall-mounted electrical module mean and how can I resolve this issue?
Frequently Asked Questions - 04/02/2026
Response Notice-Facile

On your ACOVA MADRAS towel radiator, the heating indicator (LED) that is flashing indicates a temperature sensor fault detected. This indicator normally stays on when the heating element is powered, but its flashing signals a malfunction affecting the temperature control of your device.

Before contacting a professional, first check that the problem is not related to the blower filter. If you notice that the FILTER and alarm indicators are flashing simultaneously, this indicates that the filter is missing or incorrectly positioned on the blower. Correctly reposition the cleaned filter in its housing, then press the button for 5 seconds to reset the blower. This action may sometimes resolve the issue.

If only the heating indicator continues to flash after checking the filter, the problem comes from the temperature sensor that controls the operation of the heating element. This sensor ensures that the device reaches and maintains the set temperature you have adjusted on the remote control.

You can perform a simple test: check that the remote control is properly powered (batteries in good condition), that you have set a target temperature, and that the radiator is electrically powered. Also, make sure that no object is obstructing the airflow around the radiator.

If after these checks the heating indicator continues to flash, contact your installer or your ACOVA dealer to have the temperature sensor checked and repaired. When you call, have the information on the rating label of your radiator (model, remote control version number) ready to expedite the process. The sensor is an important safety component: do not attempt to repair it yourself.

The heating body of the MADRAS radiator is guaranteed for 5 years against any manufacturing defects, while other components including the sensor are guaranteed for 2 years from your date of purchase.

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Download the instructions for your Towel radiator in PDF format for free! Find your manual MADRAS - ACOVA and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. MADRAS by ACOVA.

USER MANUAL MADRAS ACOVA

1.1 Introduction 26
1.2 Overview of your towel radiator 27
1.3 Overview of the blower 27
1.4 Overview of the remote control 28
1.5 Starting the radiator, the blower and the remote control 28

2 Installing your towel radiator and its remote control

2.1 Choosing the position of your towel radiator 29
2.2 Choosing the position of the remote control 30
2.3 Connecting the appliance 30

3 Use

3.1 Using the remote control 33
3.2 Using your towel radiator and blower 38
3.3 Advanced remote control settings 39

4 Maintenance and troubleshooting tips

4.1 Routine maintenance operations 41
4.2 Cleaning the filter 41
4.3 Troubleshooting 42

5 Services and guarantee 45

1. Overview

1.1 Overview

Dear customer

Thank you for choosing this towel radiator.

This product has been manufactured in accordance with our stringent quality requirements to give you total satisfaction. To get the most out of your radiator, we advise you to read these instructions carefully and keep them to hand.

Thank you for your purchase.

Cautions

This appliance is not intended for use by persons (including children) with impaired physical, sensory or mental capacities, or by persons lacking in experience or knowledge, unless they are supervised by, or have received prior instruction in using the appliance from, a person responsible for their safety. Children must be supervised to ensure that they do not play with the appliance.

Towel radiators must be used for the purpose for which they are intended and not as a table, chair, toy, ladder, etc.

ACOVA MADRAS - Cautions - 1

CAUTION To avoid any danger to very young children, you are advised to install this appliance so that the lowest heating bar is at least 600~mm off the floor.

RECOMMENDATIONS FOR USING APPLIANCES WITH A SPECIAL FINISH Of the various towel radiator surface finishes, chrome plating, stainless steel and aluminium feel hottest to the touch. To avoid any risk of burns, you are advised not to lean against the appliance when it is switched on.

IMPORTANT:

The remote control delivered with your appliance is designed for use with an electric towel radiator, whether fitted with a blower or not.

When used with an electrical appliance without a blower, the manual boost function (see chapter 3.1.2) is not enabled; pressing the BOOST key will have no effect on the operation of your towel radiator.

1.2 Overview of your towel radiator

Your towel radiator contains a circulating fluid that heats thanks to a heating element that is completely independent from the blower. This appliance is delivered ready for use.

It is plugged and filled with a high-performance thermal mineral oil before leaving the factory.

This fluid was specially designed for this use and requires no special maintenance.

As soon as the appliance is switched on, you will notice certain differences compared to a standard electric heating system:

  • the electric heating element heats the fluid, which gradually and naturally starts circulating in your appliance;
  • the properties of the fluid are such that it takes approximately ten minutes for the radiator to reach its optimum surface temperature, depending on the model and the room temperature when the appliance is switched on;
  • this principle also ensures consistent and sustained heating even when the element is no longer powered.

This electric heating element is regulated by an infra-red receiver which also ensures the room remains at the desired temperature. This receiver is operated by the remote control supplied with your radiator.

However, to ensure that your appliance works efficiently, you are advised not to cover it completely. Doing so will increase the temperature and cause the internal circuit breaker to turn off the appliance.

1.3 Overview of the blower

Depending on the model, your towel radiator is fitted with a fan and heating element assembly which is referred to as a blower. The boost of additional heat allows you to raise the temperature in the room quickly.

You will be able to set two daily programmes P1 and/or P2 via the remote control. These programmes automatically switch on your radiator and/or blower boost every day at a set time and for a set amount of time (see chapter 3.1).

ACOVA MADRAS - Overview of the blower - 1

CAUTION To avoid overheating, do not cover the heating appliance.

NOTE It is important to keep the blower air inlet and outlet clear.

IMPORTANT The blower on your towel radiator is fitted with a filter detector.

If the filter is missing or positioned incorrectly, the blower cannot function (see chapter 3.2.2).

ACOVA MADRAS - Overview of the blower - 2
1.4 Overview of the remote control

1.5 Starting the radiator, the blower and the remote control

Turn on the radiator and the remote control by pressing and holding the respective ON/OFF switches. Turn on the blower by pressing its ON/OFF switch.

The towel radiator and the blower, where present, are now ready to receive instructions from the remote control (see chapter 3.1).

2. Installing your towel radiator and its remote control

2.1 Choosing the position of your towel radiator

To get the most out of your appliance and enjoy the highest standards of comfort, we recommend that you:

  • install the appliance near places of high heat loss (windows, doors, etc., see figure ①) wherever possible,
  • ensure that an area of at least 50~cm in front of the appliance is clear of objects which might hinder air circulation (furniture, chairs, etc.)
  • ensure that the bottom of the appliance is positioned at least 15cm above the floor, see figure ①,
  • leave at least 10cm between the top of the appliance and any shelf,
  • use mounting screws suitable for your wall,
  • do not expose the radiator to intense or prolonged humidity.

IMPORTANT The heating appliance must not be placed underneath a power outlet.

IMPORTANT This radiator must never be installed with its blower at the top, see figure ②.

ACOVA MADRAS - Choosing the position of your towel radiator - 1

ACOVA MADRAS - Choosing the position of your towel radiator - 2

ACOVA MADRAS - Choosing the position of your towel radiator - 3

NOTE:

When installing your towel radiator, make sure it is not resting on the blower or on its infra-red receiver (see figure ③).

ACOVA MADRAS - NOTE: - 1

2.2 Choosing the position of the remote control

The remote control must under all circumstances be situated in the same room as your towel radiator, with a maximum distance of 8m . You should preferably position the remote control in direct line of sight, uninterrupted by any obstacle (wall, furniture, etc.) to ensure that the infra-red signal is received correctly.

It can be secured to the wall or placed on the base provided (see chapter 3.1.1).

Before securing it in place, and after making the electrical connection of your towel radiator, run an operating test. Make sure there are no objects likely to disrupt signals between the remote control and the infra-red receiver on the towel radiator.

2.3 Connecting the appliance

INTRODUCTION:

The technical specifications of your radiator are shown on its nameplate.

Please note these down before installing it and before requesting any after-sales assistance.

ACOVA MADRAS - INTRODUCTION: - 1

The electricity supply must be protected by a residual current device with a maximum of 30mA , especially when installed in a room containing a bathtub or shower.

CLASS II CONNECTION (FRENCH MARKET):

The appliance must be installed as described in this document and in accordance with the applicable European and French standards, including CEI 60364.7.701 and NF C15-100, as well as the rules of good professional practice.

ACOVA MADRAS - CLASS II CONNECTION (FRENCH MARKET): - 1

IMPORTANT The example shown only concerns a bathtub. For other bathroom fixtures, please consult your installer.

The flexible cable supplied with the appliance is designed to be connected to the mains via a junction box.

ACOVA MADRAS - CLASS II CONNECTION (FRENCH MARKET): - 2

NOTE:

The addition of a plug is strictly forbidden.

IMPORTANT The system must be fitted with an omnipolar circuit-breaker with a minimum contact opening of 3mm .

When connecting the appliance to the mains, you must observe:

  • the voltage indicated on the nameplate;
  • conventional colour coding:

  • Brown: live
    blue or grey: neutral

  • black: pilot wire

CONNECTING PRINCIPLE WITH PILOT WIRE:

Your appliance is equipped with a pilot wire for connection to a pilot wire programming base unit (not supplied with the appliance).

ACOVA MADRAS - CONNECTING PRINCIPLE WITH PILOT WIRE: - 1

ACOVA MADRAS - CONNECTING PRINCIPLE WITH PILOT WIRE: - 2

CONNECTING PRINCIPLE WITHOUT PILOT WIRE:

If the pilot wire is not connected, it must be insulated for safety reasons. Under no circumstances must it be connected to earth.

CLASSI CONNECTION:

ACOVA MADRAS - CLASSI CONNECTION: - 1

ACOVA MADRAS - CLASSI CONNECTION: - 2

For other countries (apart from France), the appliance must be installed in accordance with standards in force and with rules of good professional practice in the country of use.

ACOVA MADRAS - CLASSI CONNECTION: - 3

ACOVA MADRAS - CLASSI CONNECTION: - 4

The flexible cable supplied with the appliance is designed to be connected to the mains via a plug.

3.Use

3.1 Using the remote control

3.1.1 Commissioning

ACOVA MADRAS - Commissioning - 1

ACOVA MADRAS - Commissioning - 2

ACOVA MADRAS - Commissioning - 3

ACOVA MADRAS - Commissioning - 4

  • Pry off the frame (A). Remove the battery insulation tab and reposition the frame.
  • After the start-up phase, the set time LED ① is displayed and 00:00 blinks.
  • Liately press the + or - key to set the time on your remote control.

Press and hold the + or - key to speed up the process.

Once the time is set, wait approximately 10 seconds (or press the P1 or P2 key). The is no longer displayed and the time has been set.

Please follow the instructions below in the event of an incorrect time setting.

SETTING THE TIME

The time can be set by following the procedure below:

o Make sure the remote control is switched on.
o Access the setting function by pressing and holding the P1 and P2 keys together.
o The set time LED is displayed and 00:00 blinks.
o Set the time by pressing + or - . Press and hold the + or - key to speed up the process.
o Once the time is set, wait approximately 10 seconds (or press the P1 or P2 key).
o The is no longer displayed and the time has been set.

REPLACING THE BATTERIES

When the low battery indicator light is displayed, you have a few days to replace them (2x 1.5V alkaline batteries, type LR03 or AAA; we advise against using rechargeable batteries).

When the batteries are replaced, all the remote control parameters are saved (for instance: P1 and P2 programming) except for the time setting.

You should take the following precautions:

  • ensure correct + / - polarity;
  • take care when disposing of used batteries: protect the environment by disposing of them at an approved collection point.

3.1.2 Function description

SWITCHING THE REMOTE CONTROL ON AND OFF:

You can switch the remote control on or off by pressing and holding the key.

ACOVA MADRAS - SWITCHING THE REMOTE CONTROL ON AND OFF: - 1

NOTE:

Switching off the remote control will put the blower on stand-by.

SWITCHING THE MANUAL BOOST ON AND OFF

Press the BOOST key to start the blower for a set amount of time (see chapter 3.3, parameter 0 to modify it).

Once the boost has started, you can adjust its operating time from between 15 to 120 minutes by pressing the + or - key repeatedly. You can stop it at any time simply by pressing the BOOST key.

The symbol is displayed throughout the uration of the manual boost. The time remaining will scroll across the display until the end of the preset period.

ACOVA MADRAS - SWITCHING THE MANUAL BOOST ON AND OFF - 1

ACOVA MADRAS - SWITCHING THE MANUAL BOOST ON AND OFF - 2

NOTE:

The total continuous blower operating time cannot exceed 2 hours (i.e. 120 minutes). An automatic 30-minute pause is programmed after 2 hours of continuous operation. After this pause, the blower restarts. This automatic stopping does not modify the programme end time.

DESIRED TEMPERATURE ADJUSTMENT

You can adjust the desired setpoint temperature by pressing the + or - key on your remote control within a range of between 7 and 28^ .

ACOVA MADRAS - DESIRED TEMPERATURE ADJUSTMENT - 1

The desired temperature adjustment is impossible when a manual boost is in progress. If you wish to modify the temperature, stop the manual boost by pressing the BOOST key. Then set the desired temperature and restart the manual boost by pressing the BOOST key again.

DAILY PROGRAMMES P1 AND P2

When activated, functions P1 and P2 allow you to run one or two automatic programmes every day at the same time. The settings for P1 and P2 are independent.

Access the advanced settings of your remote control to decide whether to instruct the appliance to perform:

  • a boost of the radiator alone (default setting),
  • or a blower boost,
  • or a radiator boost + blower boost.

The selected parameter will affect programmes P1 and P2 (see chapter 3.3, parameter 3).

The blower boost time and the radiator boost time can be modified (see chapter 3.3, parameters 1 and 2).

IMPORTANT Starting a manual boost while P1 and/or P2 are activated will not cancel the existing programming, which will take place as scheduled.

3.1.3 Setting a daily programme

Press and hold P1 or P2 to access the start time setting of the selected programme.

Symbols P1 or P2 and start to blink, and the start time of programme P1 or P2 is displayed.

The start time of programme P1 or P2 can be adjusted in 15-minute increments by pressing the + and - keys.

Press P1 or P2 briefly, or do not press any keys for 10 seconds to quit setting mode. The start time is saved and P1 or P2 is activated.

ACOVA MADRAS - Setting a daily programme - 1

ACOVA MADRAS - Setting a daily programme - 2

ACOVA MADRAS - Setting a daily programme - 3

ACOVA MADRAS - Setting a daily programme - 4

ACOVA MADRAS - Setting a daily programme - 5

ACOVA MADRAS - Setting a daily programme - 6

ACOVA MADRAS - Setting a daily programme - 7

ACOVA MADRAS - Setting a daily programme - 8

Press P1 or P2 briefly to activate/deactivate programme P1 or P2. Symbol P1 or P2 is displayed on the screen to indicate it has been activated.

ACOVA MADRAS - Setting a daily programme - 9
P1 activated

ACOVA MADRAS - Setting a daily programme - 10
P1 non activated

A frame appears around symbol P1 or P2 when the programme start time is reached and it continues to be displayed throughout the duration of the programme.

ACOVA MADRAS - Setting a daily programme - 11

To suspend the programme while it is in progress, press P1 or P2 briefly. The frame around symbol P1 or P2 will disappear. The programme will continue to be repeated as usual over the following days.

ACOVA MADRAS - Setting a daily programme - 12

3.2 Using your towel radiator and blower

3.2.1 Name of the various LEDs on your towel radiator

ACOVA MADRAS - Name of the various LEDs on your towel radiator - 1

The heating LED indicates:

  • that the radiator heating element is powered, when it is on;
  • that a temperature sensor fault has been detected, when it is blinking.

If this occurs, refer to chapter 4 to solve the problem.

When the remote control is switched on, the mode LED indicates that a setpoint temperature has indeed been registered by the radiator.

In the case of a pilot wire, the LED is on when the programming base unit is in Comfort mode. This LED will remain off in any other operating mode.

When turned on, the radiator ON/OFF LED indicates that the radiator is ready to receive instructions from the remote control to start (see chapter 3.1).

NOTE The blower operation and that of the electric radiator are independent. Your blower can therefore operate when your radiator is switched off and vice-versa.

3.2.2 Name of the various LEDs on your blower

ACOVA MADRAS - Name of the various LEDs on your blower - 1

When the blower is powered, the ON/OFF LED indicates that the blower function can be activated by the remote control.

The alarm LED indicates a blower failure. Refer to chapter 4 to identify the cause of this alarm.

The filter LED indicates when it is time to clean the filter (see chapter 4.2).

This LED also informs you of the absence or incorrect positioning of the filter on the blower. If this is the case, the alarm and filter LEDs will blink simultaneously.

3.3 Advanced remote control settings (for advanced users)

Some of the remote control parameters can be adjusted. The following information will allow you to access these parameters and modify them according to your intended use.

Access to the parameter settings is made with the remote control switched off. If necessary, press and hold to switch it off.

Once the remote control has been switched off, press and hold keys P1 and P2 together to access the settings menu. The following information will then be displayed on the remote control screen:

ACOVA MADRAS - Advanced remote control settings (for advanced users) - 1

Press P2 to access the next parameter. (0 1 2)

Press P1 to access the previous parameter. (2 1 0)

NoParameterDescriptionDefault settingSetting
0Boost timeAdjustable from 15 to 120 minutes in 15-minute increments30 minutesPress the + or - key
1Programme P1 timeAdjustable from 15 to 120 minutes in 15-minute increments- If parameter 3 = 0 or 2: 30 minutesPress the + or - key
- If parameter 3 = 1: 60 minutes
2Programme P2 timeAdjustable from 15 to 120 minutes in 15-minute increments- If parameter 3 = 0 or 2: 30 minutesPress the + or - key
- If parameter 3 = 1: 60 minutes
3Type of programmeValue 0 (blower only), 1 (radiator on boost) or 2 (radiator on boost + blower)1Press the + or - key
4Setpoint temperature calibrationAdjustable between -5.0°C to 5.0°C in 0.5°C increments0,0°CPress the + or - key
5Room temperature calibrationNot available on this model--
6Type of energy sourceNEVER modify! *1
7Default displayValue 0 (time) or 1 (setpoint temperature)1Press the + or - key
8Version number display and resetReset to factory settings.Press the + key for 10 seconds
The time will have to be re-set.
EndQuitting parameter settings displayQuit parameter setting menuPress P2
  • The remote control parameters are set according to the power supply of your towel radiator (hot water or electricity). We advise against modifying the default value.

4. Maintenance and troubleshooting tips

4.1 Routine maintenance operations

Before you perform any maintenance work, make sure you switch the blower off by pressing until the ON LED goes out.

High-quality materials and surface treatment protect your appliance against corrosion and impacts.

To maximise the service life of your radiator, we recommend you take the following precautions:

  • Never use abrasive or corrosive products on the outer surfaces of the appliance (except the electrical parts); use warm, soapy water.
  • Use a soft, dry cloth without any solvents to clean the blower and the remote control.

IMPORTANT If the power cable is damaged, for safety reasons it must be replaced by the manufacturer, the manufacturer's after-sales service department or a similarly qualified person.

4.2 Cleaning the filter

With time, the dust build-up may cause the filter situated at the rear of the blower to clog. After approximately 200 hours of blower operation, the FILTER alarm LED lights up to indicate the need to clean the filter.

Regular filter cleaning is therefore necessary for the blower to function correctly and efficiently.

Pull out the filter situated at the rear of the blower and wash it in warm water (then leave to dry) or clean it with a vacuum cleaner. During this process, and in order to protect your appliance, the alarm LED lights up, thereby preventing the blower from functioning.

After cleaning the filter, reposition it in its seat and secure it in its original position.

ACOVA MADRAS - Cleaning the filter - 1

ACOVA MADRAS - Cleaning the filter - 2
Press the blower key for 5 seconds; the FILTER and LEDs go out.

4.3 Troubleshooting

Despite all our efforts in manufacturing our products, you may encounter some easy-to-solve operating failures. In this case, please consult the table below to find our suggested solution.

Nonetheless, should you fail to solve the problem encountered, please contact your supplier's after-sales service for assistance.

TOWEL RADIATOR

ProblemDiagnosisSteps to takeRestarting
The radiator does not heat.The ON/OFF LED is off.• Press the按钮 or • Check the electricity supply.See chapter 2.3
The heating LED is on.Check the electric heating element of the appliance.Contact your installer.
The heating LED is blinking.Check the temperature sensor.Contact your installer.
The heating LED is off.Check the remote control signal: • move the remote control • or check the batteries • or check if the remote control is working.See chapters 2.2 and 3.1.1
Press the + key to raise the desired temperature.See chapter 3.1.2

BLOWER

ProblemDiagnosisSteps to takeRestarting
The LED is blinking.The blower is overheating.• Switch the blower off at the button, make sure the ON LED is off. • Make sure there is no towel or other item blocking the air circulation in the blower. • Check the condition of the filter and clean it if necessary. • Reposition the filter correctly in its housing.• Wait a few minutes then press and hold the button for 5 seconds to reset the blower. • Switch the blower back on and make sure the LED is off. The blower is now ready to receive instructions from the remote control to restart (see chapter 3.1).
The blower stops and does not restart.Timeout period.Allow the blower to cool down.See chapter 3.1.2
The blower does not start.Loss of signal from the remote control.Move the remote control.Test the reception.
The blower is switched off.Press the button on the blower.
Electricity supply problem.Check the electrical installation.
The FILTER and LEDs are blinking.There is no filter or it is positioned incorrectly.• Reposition the cleaned filter correctly in its seat, the FILTER LED will then be turned off. • Hold down the button for 5 seconds to reset it and check that the LED is off.The blower is now ready to receive instructions from the remote control to start (see chapter 3.1).
The FILTER LED lights up.After approximately 200 hours of use, the FILTER LED lights up to indicate the filter requires cleaning.• Turn off the blower at the button. • Pull out the filter situated at the rear of the blower (see above) and wash it in warm water or clean it with a vacuum cleaner. • Reposition the filter, making sure the grille is facing up.After cleaning, you will have to reset the blower by holding the button down for 5 seconds.

REMOTE CONTROL

ProblemDiagnosisSteps to takeRestarting
No display.Battery problem.Replace the batteries.See chapter 3.1.1
The remote control is switched off.Press and hold ON.
The time is blinking.Time not set.Set the time.See chapter 3.1.1
The setpoint temperature does not match the temperature measured in the room.There is an offset in the measurement taken by the temperature sensor.Calibrate the remote control.See chapter 3.3, parameter 4.

PILOT WIRE

ProblemDiagnosisSteps to takeRestarting
The radiator no longer responds to the pilot wire commands.The pilot wire may not be connected properly.Check the connection of the pilot wire.See chapter 2.3
The temperature in the room does not match the desired temperature level shown on the remote control.The pilot wire may be connected to a program-ming base unit that takes precedence over the remote control.Set the programming base unit to Comfort mode so that the desired temperature level of the remote control is taken into account.See chapter 3.1.2

5. Services and guarantee

After-sales service

If your towel radiator stops working or you require spare parts, contact your installer or dealer.

Prior to making contact and to ensure your problem is dealt with quickly and effectively, please make a note of:

  • the details shown on the appliance nameplate (see chapter 2.3),
  • the sales reference for your appliance shown on your dated purchase invoice,
  • the remote control version number (see chapter 3.3, parameter 8).

Guarantee

(See general conditions of sale for your country)

The heating body of your electric radiator is guaranteed against manufacturing defects for five (5) years from the date of purchase, while the other components are guaranteed for two (2) years.

It complies with the EMC Directive: 2004/108/EC regarding electromagnetic compatibility of equipment, with Low Voltage directive: 2006/95/EC regarding electrical equipment designed for use within certain voltage limits, and with European standards EN 60.335.1 - 2003, EN 60.335.2.30 and EN 60335.2.43 - 2005, and subsequent amendments.

Guarantee exclusions

The guarantee shall not apply if the appliance is installed, used or maintained in a way that does not comply with standards in force in the relevant country, good professional practice, or the manufacturer's instructions.

For all other questions regarding the guarantee, please contact your installer or dealer.

Environmental regulations

RoHS: complies with Directive 2011/65/EU

WEEE: complies with Directive 2002/96/EC

ACOVA MADRAS - Environmental regulations - 1

Disposal of end-of-life electrical and electronic appliances.

This symbol indicates that this product should not be disposed of with household waste. It must be taken to a suitable collection point to be recycled. By disposing of this product correctly, you will help prevent potential negative consequences for the environment and human health.

When disposing of the heating appliance, comply with the regulations in force on the disposal of oil.

This heating appliance is filled with a precise quantity of special oil. Any repair work requiring the oil tank to be opened should only be carried out by the manufacturer or their after-sales service department, which should also be contacted in the event of an oil leak.

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Product information

Brand : ACOVA

Model : MADRAS

Category : Towel radiator