Polair - Air Conditioning Air&Me - Free user manual and instructions
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| Product type | Monoblock portable air conditioner |
| Brand | Air&Me |
| Model | Polair |
| Dimensions (W x D x H) | Approx. 45 x 35 x 70 cm |
| Net weight | Approx. 22 kg |
| Power supply | 220-240 V ~ 50 Hz |
| Power consumption (cooling) | Approx. 2,000 W |
| Cooling capacity (BTU) | 12,000 BTU/h |
| Energy class (cooling) | A |
| Noise level (max) | 65 dB(A) |
| Water tank capacity (condensation) | 1.5 L (continuous drainage possible) |
| Refrigerant | R32 |
| Main functions | Cooling, fan, dehumidification, night mode, 24h timer |
| Remote control | Yes, with batteries included |
| Air filter | Washable (pre-filter) + activated carbon filter (replaceable) |
| Maintenance and cleaning | Clean the pre-filter every 2 weeks, replace the carbon filter every 3 months |
| Condenser cleaning | Dust with a soft brush vacuum every 6 months |
| Safety | Automatic shut-off in case of overheating, anti-freeze protection, water leak detection |
| Available spare parts | Filter, remote control, drainage hose, drain plug |
| Repairability | Repairability index: 8.2/10 (spare parts available for 5 years) |
| General information | 2-year warranty, CE certified, indoor use only |
Frequently Asked Questions - Polair Air&Me
How do I clean the filter on my Polair air conditioner?
To clean the pre-filter, remove it from the rear panel and rinse it with warm soapy water. Let it dry completely before replacing. The carbon filter should be replaced every 3 months.
How do I use the timer on the device?
Press the Timer button on the remote control. Use the + and - arrows to set the desired time for automatic start or shutdown. Confirm by pressing the Timer button again.
What should I do if the remote control is not responding?
Check the orientation of the remote towards the device's receiver, replace the batteries (AAA type) if necessary, and ensure no obstacles are blocking the signal.
How do I drain the condensation water?
The device has an internal 1.5 L tank. It can also be connected to a continuous drainage hose (16 mm diameter) available as an accessory. Empty the tank manually or use continuous drainage.
What is the maximum recommended area for this air conditioner?
The Polair is designed to cool a room up to 25 m² (standard conditions). For best performance, avoid very large areas or poorly insulated rooms.
How do I install the hot air exhaust hose?
Attach the hose to the hot air outlet at the back of the device. Place the other end in an open window (with a sealing kit) or a ventilation outlet. Ensure the hose is not bent or blocked.
Does the dehumidifier mode work without drainage?
Yes, but condensation water is collected in the internal tank. If the tank is full, the device stops automatically and a red indicator lights up. You will need to empty it.
What should I do if error code E4 appears on the display?
Error code E4 usually indicates a temperature sensor or water level issue. Turn off the device, unplug it for 5 minutes, and plug it back in. If the code persists, contact customer service.
Can I use an extension cord?
No, using an extension cord is not recommended. Plug the device directly into a 220-240 V wall outlet with ground. Using an extension cord may cause overheating and fire risk.
How do I reset the filter or maintenance indicator?
After cleaning or replacing the filter, press and hold the Filter button on the remote control for 3 seconds until the indicator turns off.
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