FortiAP C24JE - Access Point Fortinet - Free user manual and instructions

Product type	Wireless access point (Wi-Fi)
Brand	Fortinet
Model	FortiAP C24JE
Dimensions (W x D x H)	200 x 200 x 45 mm
Weight	0.7 kg
Power	PoE (Power over Ethernet) 802.3af/at or 12V power adapter
Power consumption	≤ 15 W
Key features	Dual-band Wi-Fi 2.4/5 GHz, centralized FortiGate management, VLAN, QoS, WPA2/WPA3 security
Maintenance and cleaning	Dust with a soft, dry cloth. Do not use chemicals.
Security	WPA2/WPA3 encryption, MAC filtering, intrusion detection, integrated firewall
Spare parts and repairability	Parts not available separately. For repairs, contact Fortinet support.
General information	Works with FortiOS, throughput up to 1.2 Gbps, RJ45 ports 1x Gigabit Ethernet

Frequently Asked Questions - FortiAP C24JE Fortinet

How to configure the FortiAP C24JE for the first time?

Plug in the access point via PoE or power adapter. Connect it to your network and use the FortiGate interface to adopt it. Follow the setup wizard.

What is the Wi-Fi coverage of the FortiAP C24JE?

Indoors, the range is about 30 to 50 meters depending on obstacles. Outdoors, it can reach up to 100 meters in line of sight.

Does the FortiAP C24JE support mesh?

Yes, with a FortiGate controller, it can form a mesh network to extend wireless coverage.

How to reset the FortiAP C24JE to factory settings?

Hold the Reset button (located on the back) for about 10 seconds until the LEDs blink. Factory settings are restored.

Can I mount the FortiAP C24JE on the ceiling?

Yes, the unit is designed for wall or ceiling mounting. Use the provided mounting kit.

What are the LED indicators and their meaning?

Solid green: power and connection OK. Flashing green: network activity. Red: error or no link.

How to update the firmware of the FortiAP C24JE?

The update is done via the FortiGate controller. Download the firmware from the Fortinet portal and deploy it to the AP.

Is the FortiAP C24JE compatible with all PoE switches?

It is compatible with PoE 802.3af/at switches. Ensure the switch provides at least 15 W on the port.

How to optimize the Wi-Fi signal of the FortiAP C24JE?

Place the AP in an open area, away from metal obstacles and interference. Use the RF Optimizer feature in FortiGate.

Where to find the serial number of the FortiAP C24JE?

The serial number (SN) is on the label under the device. It is also visible in the FortiGate interface after adoption.

USER MANUAL FortiAP C24JE Fortinet

Copyright© 2018 Fortinet, Inc. All rights reserved. Fortinet®, FortiGate®, FortiCare® and FortiGuard®, and certain other marks are registered trademark Fortinet, Inc., in the U.S. and other jurisdictions, and other Fortinet names also be registered and/or common law trademarks of Fortinet. All other pro company names may be trademarks of their respective owners. Performance other metrics contained herein were attained in internal lab tests under id and actual performance and other results may vary. Network variables, diff environments and other conditions may affect performance results. Nothing h represents any binding commitment by Fortinet, and Fortinet disclaims all v whether express or implied, except to the extent Fortinet enters a binding signed by Fortinet's General Counsel, with a purchaser that expressly warr identified product will perform according to certain expressly-identified perform and, in such event, only the specific performance metrics expressly identified written contract shall be binding on Fortinet. For absolute clarity, any such limited to performance in the same ideal conditions as in Fortinet's internal event does Fortinet make any commitment related to future deliverables, fe development, and circumstances may change such that any forward-looking herein are not accurate. Fortinet disclaims in full any covenants, representa guarantees pursuant hereto, whether express or implied. Fortinet reserves th change, modify, transfer, or otherwise revise this publication without notice, current version of the publication shall be applicable.

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Box Includes

FortiAP device QuickStart Guide

Mounting plate

1 Security Torx 4 screws 4 screw + 1 Philips screw anchors

QuickStart Guide Video

https://video.fortinet.com/video/177/

fortigate-and-fortiap

Before You Begin

Write down details typically provided by your new administrator or ISP.

Static IP address

IP address ____

Subnet Mask ____

Default Gateway ____

Primary/Secondary DNS ____

DHCP

It is normal to not require a hostname, but you might require it.

Hostname ____

1,2,and 3:

LAN1/2/3 LED

Off: Not connected

On: Connected

Flashing: Activity

4: PSE LED

Off: No PSE output

On: PSE output (max 4W)

Flashing: PSE load over limit

Notes

• PSE max output is 4W if FAP-C24JE is powered by 802.3af (15.4W)
• PSE max output is 802.3af (15.2W) if it is powered by 802.3at (25.5W)
• PoE out is only available if power source is PoE

1 Wall-mount
2 Junction-box: NA, Japan, AUS/NZ
3 Junction-box: EU, UK, China, AUS/NZ, Korea

1 Installation

The unit can be mounted on a junction box using 1 hardware provided. It is recommended to use the Secure screw to mount the FAP-C24JE to the mount plate 1 security (Torx screwdriver not included).

The holeson the mounting hardware fit the electricalwa NA, EU, UK, China, Japan, AUS/NZ, and Korea.

② Basic Connection

graph LR
    A["WAN/POE"] --> B["USB Cable"]
    B --> C["Network Core/FortiGate"]

Connect the FortiAP device to a FortiGate control an Internet connection.

Ensure that the Power over Ethernet (PoE) cable connected to an applicable port on your FortiGate device or PoE injector.

Caution: Adequate grounding must be provided to the FortiAP unit and the PoE injector, in compliance with your local electrical code or regulations.

Warning: This device complies with IEEE 802.3af PoE specification. Do not use any PoE injectors that are not IEEE 802.3af compliant as they m damage your device.

③ FortiAP Setup

Cloud provisioning with FortiCloud

graph LR
    A["FortiAP"] -->|WAN/POE| B["OR"]
    C["FortiCloud"] -->|Internet| B

FortiGate secured on local network

Pure diagram of a curved pipe with directional arrows indicating flow or movement (no text or symbols)

FortiAP Setup Video

https://video.fortinet.com/video/92/basic-fortiap-setup

FortiCloud

1. Go to http://www.forticloud.com to sign in or create a new account.

2. Select an existing AP Network or create one. To create a new network, go to Add AP Net and enter an AP Network Name and AP Passwo

3. From the left panel, select Deploy APs.

- No APs in Inventory: Add AP dialog box appears OR

- APs in Inventory: Click the +AP button

1. Enter the unique FortiCloud Key located on the FortiAP device, then click Submit.

Note: When creating a new network, the AP Password will be applied to all APs in that AI network.

Deployment through a FortiGate

FortiGate support may be available for certain region codes. Please check the product datash or contact Fortinet sales for details.

Also, please ensure that you are running the Fortinet recommended version of software on both FortiGate and FortiAP units. Please check support.fortinet.com for more information.

If FortiGate is on the same network as the F

1. Use FortiGate to preauthorize the FortiAP de

2. Refer to the “Access Point Deployment” sect the FortiWiFi and FortiAP Configuration Guide found at http://forti.net/ap-docs.

3. Plug the FortiAP into your local Ethernet connection. The FortiAP will self-configure. Or

4. Instead of preauthorizing, you can use the FortiGate to authorize the FortiAP device after have connected the FortiAP to the network.

5. Within two minutes of connecting the FortiAF FortiGate, the device appears on the Manage

FortiAP page in the Web-based Manager: authorize and assign a profile to the device

If FortiGate is not on the same network as the FortiAP:

1. Log into FortiAP directly (IP address: 192.168.) with username admin and no password, and specify the IP address of the controlling FortiAP
2. Connect to FortiAP via the CLI (see “Connect FortiAP CLI” in the FortiWiFi and FortiAP Configuration guide).
3. Specify the IP address of the controlling Forti config capwap wtp acIpAddr 0.0.0.0
4. The FortiAP device connects to FortiGate, and you can authorize the FortiAP.

Cautions and Warnings

Environmental specifications

Ambient operating temperature: 0-40°C

Refer to specific Product Model Data Sheet for Environmental Specifications (Operating Temperature, Storage Temperature, Hum and Altitude).

Caution: This equipment is to be used in a Network Environ IECTR 62101. This product is connected only to PoE network routing to the outside plant.

This product is intended to be supplied by a Listed Direct Unit marked LPS or Class 2 and rated 12 Vdc, 1 A or b source.

Federal Communication Commission (FCC) - USA

This device complies with Part 15 of FCC Rules. Operation is the following two conditions: (1) this device may not cause har interference, and (2) this device must accept any interference re including interference that may cause undesired operation.

This equipment has been tested and found to comply with the Class B digital device, pursuant to Part 15 of the FCC Rules. are designed to provide reasonable protection against harmful inputs in residential installation. This equipment generates, uses, and can radio frequency energy, and if it is not installed and used in with the instruction manual, it may cause harmful interference to communications. However, there is no guarantee that interference occurs in a particular installation.

If this equipment does cause harmful interference to radio or te reception, which can be determined by turning the equipment of the user is encouraged to try to correct the interference by or the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and r

Connect the equipment into an outlet on a circuit d

that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technic

help.

WARNING: Any changes or modifications to this unit not exp approved by the party responsible for compliance could void authority to operate the equipment.

This equipment complies with FCC radiation exposure limits set an uncontrolled environment. This equipment should be installed operated with minimum distance 20cm between the radiator ar body. This transmitter must not be co-located or operating in with any other antenna or transmitter.

Caution: Operation of this device is restricted to indoor use

For operation within 5.15 \~ 5.25GHz frequency range, it is r indoor environment. The band from 5600-5650MHz will be disa software during the manufacturing and cannot be changed by user.

This device meets all the other requirements specified in Part Section 15.407 of the FCC Rules.

Industry Canada Equipment Standard for Digital Equipment (ICES) - Canada

CAN ICES-3 (B) / NMB-3 (B)

Innovation, Science and Economic Development (ISED) - Canada

This device complies with Industry Canada's licence-exempt RSSs. Operation is subject to the following two conditions: (1) this de not cause interference, and (2) this device must accept any int including interference that may cause undesired operation of the

For product available in the USA/Canada market, only channel be operated. Selection of other channels is not possible.

The device meets the exemption from the routine evaluation section 2.5 of RSS 102 and compliance with RSS-102 RF e can obtain Canadian information on RF exposure and compliant

This transmitter must not be co-located or operating in conjur any other antenna or transmitter. This equipment should be in operated with a minimum distance of 20 centimeters between and your body.

The maximum antenna gain permitted for devices in the band MHz shall be such that the equipment still complies with the specified for point-to-point and non-point-to-point operation as ap

Caution: The device for the band 5150-5250 MHz is only for to reduce potential for harmful interference to co-channel mobile systems. High-power radars are allocated as primary users (i.e. users) of the bands 5250-5350 MHz and 5650-5850 MHz and radars could cause interference and/or damage to LE-LAN device

Caution: The maximum antenna gain permitted for devices in the 5250-5350 MHz and 5470-5725 MHz shall comply with the e.i.r. and the maximum antenna gain permitted for devices in the ba 5825 MHz shall comply with the e.i.r.p. limits specified for point and non point-to-point operation as appropriate.

This radio transmitter 7280B-24100045 has been approved by operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each anti-indicated. Antenna types not included in this list, having a g than the maximum gain indicated for that type, are strictly p use with this device.

This device and it's antennas(s) must not be co-located or conjunction with any other antenna or transmitter except in acid with IC multi-transmitter product procedures.

This is a Class B product. In a domestic environment, this process cause radio interference, in which case the user may be required to adequate measures.

CE

The product transmits within the frequency ranges and equal to than the power listed below:

2412-2472MHz less than 20dBm

5180-5240MHz less than 20dBm

5260-5320MHz less than 20dBm *

5500-5700MHz less than 20dBm *

Note: * Only with DFS bands certification.

Simplified EU Declaration of Conformity

This declaration is only valid for Fortinet products (including, of software, firmware and hardware) provided by Fortinet or F authorized partners to the end customer directly for use within countries that have implemented the EU Directives and/or spec regulation. Any Fortinet products not obtained directly from Fortinet's authorized partners may not comply with EU Directive Fortinet makes no assurances for such products.

Български

This product is in compliance with Directive 2014/53/EU.

Español

Note: The full declaration of conformity for this product is av link below:

https://site.fortinet.com/ProductRegulatory/EU

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1. You may copy and distribute verbatim copies of the Program's source code as you any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that re this License and to the absence of any warranty; and give any other recipients of the copy of this License along with the Program. You may charge a fee for the physical transferring a copy, and you may at your option offer warranty protection in exchange for 2. You may modify your copy or copies of the Program or any portion of it, thus for based on the Program, and copy and distribute such modifications or work under the test Section 1 above, provided that you also meet all of these conditions:

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