Memory 2 Move Pro - External hard drive INTENSO - Free user manual and instructions

Product type	External hard drive
Brand	Intenso
Model	Memory 2 Move Pro
Storage capacity	1 TB (common estimate)
Interface	USB 3.0 (USB 2.0 compatible)
Transfer speed	Up to 5 Gbit/s (USB 3.0)
Power supply	Via USB port (no power adapter)
Dimensions (approx.)	12.5 x 7.5 x 1.2 cm
Weight (approx.)	Approximately 150 g
Compatibility	Windows, Mac OS, Linux (formatted in exFAT)
Main features	Data backup, portable storage, compatible with automatic backup
Housing material	Robust plastic
Color	Black (typical)
LED indicator	Yes, for activity
Maintenance and cleaning	Wipe with a soft, dry cloth. Do not use solvents.
Safety	Do not expose to moisture or severe shocks. Safely disconnect.
Spare parts and repairability	Not user-serviceable. In case of failure, replace the device.
Warranty	2 years (standard)
Package contents	Hard drive, USB cable, quick start guide

Frequently Asked Questions - Memory 2 Move Pro INTENSO

How to format the Memory 2 Move Pro hard drive?

Connect the drive to your computer. Open the disk management utility (Windows) or Disk Utility (Mac). Select the external drive, then choose the desired format: exFAT for cross-platform compatibility, NTFS for Windows only, or APFS for Mac. Note: formatting erases all data.

The hard drive is not recognized by my PC, what should I do?

First, check that the USB cable is properly connected. Try a different USB port. If the issue persists, open disk management (Windows) to see if the drive appears without a drive letter. If so, assign a letter by right-clicking. On Mac, check in Disk Utility. If nothing works, test on another computer.

Can I use this hard drive with a gaming console?

Yes, the Memory 2 Move Pro can be used with PlayStation 4, PlayStation 5, Xbox One, and Xbox Series X/S consoles to store games. Note that some consoles may require specific formatting (e.g., exFAT). Consult your console's manual for more details.

How to automatically back up my files?

Use the backup software built into your system: File History on Windows or Time Machine on Mac. Connect the hard drive, then configure automatic backup. You can also use third-party software like Acronis True Image.

The LED light is flashing but the drive does not appear, what to do?

This may indicate that the drive is powered but not recognized. Try a different USB cable, or plug it directly into a USB 3.0 port (blue) on the back of the computer. If the problem persists, the drive may be faulty; contact technical support.

What is the maximum transfer speed?

With a USB 3.0 interface, the theoretical speed is 5 Gbit/s (about 500 MB/s). In practice, it depends on the file type and internal hard drive. Expect about 100-150 MB/s in sequential read/write.

Can I use the hard drive on a TV?

Yes, most modern TVs with USB ports support external hard drives. Ensure the drive is formatted as FAT32 or exFAT (some TVs do not read NTFS). Plug it directly into the TV's USB port.

How to safely eject the hard drive?

On Windows, click the 'Safely Remove Hardware' icon in the taskbar, then select the drive. On Mac, drag the drive icon to the Trash. Wait for the LED light to turn off before disconnecting.

The hard drive makes a clicking noise, is this normal?

A slight operational noise is normal, but repeated clicking or grinding may indicate a mechanical problem. In that case, back up your data immediately and contact support. Do not continue using the drive to avoid data loss.

What is the power consumption of the hard drive?

The Memory 2 Move Pro is powered directly by the USB port. Its maximum consumption is about 4.5 W (900 mA at 5 V). It does not require an external power supply. Ensure the USB port provides enough current (USB 2.0 ports may be limited to 500 mA).

USER MANUAL Memory 2 Move Pro INTENSO

Stoß, Fall:

Operating Instructions

2,5"

MEMORYCASE

Scope of Delivery

• Intenso High-Speed USB 3.0 hard drive (downwardly compatible)
• USB 3.0 cable
• Operating instructions

Technical Data

External USB 3.0 hard disk 2,5" (6,35cm)

Dimensions: 13 (17 / 20) x 78 x 127 mm

Maximal transfer 5 GBit /sec (USB 3.0)

Capacity: 1MB = 1,000,000 bytes / 1GB = 1,000,000,000 bytes

Instructions for use

Operational between:

5 °C and 35 °C

Crush, fall

Protect the device in every operation condition from crush and fall. Do not move the device during operation.

Electrostatic discharge:

It is an electrostatic discharge sensitive device. Protect the device from every kind of electrostatic discharge.

Disposal of WEEE (Waste Electrical and Electronic Equipment)

Devices marked with the WEEE logo are subject to the European Community Directive 2002/96/EC.

Waste Electrical and Electronic Equipment must be separated from household rubbish and disposed at sites that collect WEEE.

By orderly disposing WEEE you will avoid damage caused to the environment.

Installation Instructions

System Requirements:

This hard drive is compatible with the operating systems MS Windows XP / Vista / Windows 7 / 8 / 8.1 and Mac OS 10.x.

Please note:

For the USB 3.0 operation an USB 3.0 interface card is needed. The hard disk is downwardly compatible with the previous USB standards.

Your PC's hardware configuration as well as the operating system employed can influence the compatibility of the hard drive.

Power supply under USB 2.0: If your USB 3.0 hard disc is not recognized on your PC with a USB 2.0 connection, this could probably be caused by the power supply. In this case, please connect an USB hub with an external power supply.

Hard Drive Connection:

To connect an external hard drive to your computer, please use the USB cable provided. Connect the USB 3.0 plug with the Intenso hard drive and the plug of the USB cable ending with your computer.

The computer automatically detects the “New Device” and installs the driver. Please wait until driver installation is completed. Your computer now shows an additional drive named “Intenso”.

As soon as the hard drive is connected to your computer, the LED flashes. The LED flashes, when writing or reading procedure is carried out.

Trademark: Windows XP / Vista / Windows 7 / 8 / 8.1 are registered trademarks of the Microsoft Corporation. Macintosh and MAC are registered trademarks of Apple Computer. All trademarks and names of third parties are property of the respective user.

Limited guarantee conditions

The guarantee only covers the use of this Intenso product. The guarantee does not cover normal wear resulting from faulty, improper use, negligence, accidents, incompatibility or poor functionality of certain computer hardware or computer software.

Claim under guarantee does not exist in the case of noncompliance with the Intenso user manual as well as in case of improper assembly, use or defects of other devices.

Claim under guarantee does not exist in the case that the device is exposed to shock, electrostatic discharge, heat or humidity beyond the product specifications.

Intenso is not liable for data loss or any other occurring indirect damages or secondary damages, for the violation of the guarantee conditions or any other damages, no matter what the reason is.

Important information:

Please note that any claim under guarantee expires, if the capacity label (= guarantee sealing) on the rear side is damaged and if the housing of the hard disk is opened.

This product is not intended for commercial use, for medical or special applications, where a failure of the product can cause injuries, fatalities or substantial property damage.

(Intenso) ^® WARRANTY CONDITIONS

Dear Intenso customer,

Thank you for opting for a high-quality Intenso product. All Intenso products are subject to constant quality inspections and the legal warranty period applies, of course, from the date of purchase. Please be sure therefore to save the sales receipt as proof of purchase.

Warranty conditions

The warranty only covers material and production defects. Intenso GmbH is not liable for the loss of data in units sent to us. The free of charge warranty service covers the repair or replacement of defective parts. Please understand that we cannot render any warranty services, e.g. in case of:

• Misuse or improper handling, installation or use
  ■ Damages, scratches or wear
• Modifications, manipulation or repairs by third parties
  ■ Damages through force majeure or transport

Your Intenso GmbH

CLAIM PROCEDURE

In case of a claim, please proceed as follows:

1. Only returns accompanied with all accessories and sales receipt are accepted.
2. In addition, a RMA number is absolutely required for return shipments. You can request this RMA number via e-mail or through the service hotline.
3. Please package the product including all accessories and the sales receipt safe for transport. Please stamp the package.
4. Please affix the RMA number clearly visible on the outside of the package.

Please send to the following service address:

INTENSO GMBH

Service Center (your RMA-No.)

(0.39 €/min. from the landline in Germany.

Usual costs apply.)

Email: [e-mail]

Urto, caduta

Capacité: 1MB = 1,000,000 bytes / 1GB = 1,000,000,000 bytes

Ecrasement, chute:

Operable entre:

5°C-35°C

Golpe, caída:

Descarga electroestática:

Capacidade: 1MB = 1,000,000 bytes / 1GB = 1,000,000,000 bytes

Indicações de uso:

Operacional entre:

5°C-35°C

Colisões, quedas

Service Center (Seu N° ADM)

5° C - 35° C

Uderzenie, upadek

Удар, падение