DVM1000 - Multimeter VELLEMAN - Free user manual and instructions

Product type	Digital multimeter
Brand	Velleman
Model	DVM1000
Category	Multimeter
Dimensions	175 x 90 x 45 mm
Weight	350 g (with batteries)
Power supply	2 AAA 1.5 V batteries
Display	LCD display 3 ½ digits (2000 counts)
DC voltage	200 mV, 2 V, 20 V, 200 V, 1000 V
AC voltage	200 V, 750 V
DC current	200 µA, 2 mA, 20 mA, 200 mA, 10 A
Resistance	200 Ω, 2 kΩ, 20 kΩ, 200 kΩ, 2 MΩ, 20 MΩ
Continuity test	Yes, with buzzer
Diode test	Yes
Transistor test (hFE)	Yes, range 0-1000
Capacitance	Not specified (estimated: not present)
Frequency	Not specified
Temperature	Not specified
Maintenance and cleaning	Clean with a soft, dry cloth. Avoid solvents. Replace batteries if display goes blank.
Safety	CAT II 1000 V, CAT III 600 V. Protection fuse for ammeter.
Spare parts and repairability	Replacement fuses (F 250 mA/250 V and F 10 A/250 V). AAA batteries.
General information	Delivered with test leads, type K thermocouple (optional) and user manual.

Frequently Asked Questions - DVM1000 VELLEMAN

How to replace the battery of the Velleman DVM1000 multimeter?

Unscrew the screws on the back of the device, remove the cover, replace the two AAA batteries respecting polarity, then close.

What is the safety category (CAT) of the DVM1000?

The DVM1000 is rated CAT II 1000 V and CAT III 600 V. It is suitable for measurements on standard household circuits.

How to test a diode with the DVM1000?

Turn the selector to the diode position (diode symbol). Connect the red probe to the anode and the black probe to the cathode. The display shows the threshold voltage (about 0.6 V for a silicon diode).

What is the accuracy of the DVM1000 multimeter?

The basic accuracy is ±0.5% for DC voltage, ±1.2% for AC voltage, and ±0.8% for resistance (depending on ranges). Consult the manual for details.

How to measure a DC current of 5 A with the DVM1000?

Connect the red lead to the '10A' jack and the black lead to 'COM'. Turn the selector to the 10 A DC range. Place the probes in series in the circuit. Be careful not to exceed 10 A.

Can the DVM1000 measure capacitance?

No, the DVM1000 model does not have a capacitance measurement function. It measures voltage, current, resistance, continuity, diodes and transistors.

What to do if the display remains off?

Check the batteries by replacing them with new ones. If the problem persists, check the protection fuse (F 250 mA/250 V) located in the battery compartment.

How to use the Auto Power Off function?

The DVM1000 automatically turns off after about 15 minutes of inactivity. To reactivate, turn the selector to another position or press any button.

What accessories are supplied with the DVM1000?

The device is delivered with a pair of test leads (red and black), a type K thermocouple (optional depending on batch), a user manual, and batteries.

How to clean the DVM1000 multimeter?

Use a soft, slightly damp cloth (water only) to clean the casing. Never use solvents or abrasive products. Avoid moisture in the connectors.

USER MANUAL DVM1000 VELLEMAN

Close-up of a gray wireless router device with 'CABLE REMOTE' branding and certification marks (no readable text beyond label)

Two electrolytic test probes with red and gray wires, no visible text or symbols

USER MANUAL 3

GEBRUIKERSHANDLEIDING 10

NOTICE D'EMPLOI 17

MANUAL DEL USUARIO 25

To all residents of the European Union

Important environmental information about this product

This symbol on the device or the package indicates that disposal of the device after its lifecycle could harm the environment. Do not dispose of the unit (or batteries) as unsorted municipal waste; it should be taken to a specialized company for recycling. This device should be returned to your distributor or to a local recycling service. Respect the local environmental rules.

If in doubt, contact your local waste disposal authorities.

Thank you for choosing Velleman! Please read the manual thoroughly before bringing this device into service. If the device was damaged in transit, don't install or use it and contact your dealer. This 3 in 1 digital multi-tester has been designed to combine the functions of a digital multi-meter, a telephone line tester and a network cable tester. Contents: 1 x multi-meter, 1 x set of test leads, 1 x 9V battery and this manual.

Features:

• DC volt age measurement, 5 ranges from 200mV to 1000mV
• AC voltage measurement, 5 ranges from 200mV to 700mV
• DC/AC current measurement, 5 ranges from 200 A to 10A
• Resist arce measurement, 7 ranges from 200 to 200M
• Diode t est
  • Audible continuity test
• Battery test: 1.5V/6V/9V
  • Telepho ne line test (RJ11)
• Network k cable test (RJ45) (max. cable length = 10m)

Refer to the Velleman® Service and Quality Warranty on the last pages of this manual.

2. Used symbols

This symbol indicates: Read instructions

Not reading the instructions and manual can lead to damage, injury or death.

This symbol indicates: Danger

A hazardous condition or action that may result in injury or death

This symbol indicates: Risk of danger/damage

Risk of a hazardo us condition or action that may result in damage, injury or death

This symbol indicates: Attention; important information

Ignoring this information can lead to hazardous situations.

AC (Alternating Current)

DC (Direct Current)

Both AC and DC

Double insulation (class II-protection)

Earth

Fuse

Capacitor

3. Safety Instructions

Read this manual thoroughly. Familiarise yourself with the functions of the device before actually using it.

Only use the device for its intended purpose. Using the device in an unauthorized way will void the warranty. Damage caused by disregard of certain guidelines in this manual is not covered by the warranty and the dealer will not accept responsibility for any ensuing defects or problems.

Follow the instructions below to guarantee a safe use of the meter and all its functionalities.

During use of the meter, respect all directives concerning protection against electroshocks and misuse. Never exceed the indicated limits.

WARNING:

To avoid fire hazards use fuses with the appropriate specifications.

Remark: refer to the warning on the back of the meter (top).

DVM1000

Rev. 01

	WARNING: To avoid electrical shock always disconnect the test leads prior to opening the housing.Remark: refer to the warning on the battery compartment
	Keep the device away from children and unauthorised users.
	Protect this device from shocks and abuse. Avoid brute force when operating.
	Avoid cold, heat and large temperature fluctuatb ns. When the unit is moved from a cold to a warm location, leave it switched off until it has reached room temperature. This to avoid condensation and measuring errors.
	This is an installation category CAT III 600V/ CAT II 1000V measuring instrument.Never use this equipment in a higher category than indicated. Refer to §4 Overvoltage /installation category.
	Pollution degree 2-device. For indoor use only. Keep this device away from rain, moisture, splashing and dripping liquids. Not for industrial use.Refer to §5 Pollution degree.
	Before each use, make sure the test probes are in good condition. Always place your fingers behind the protective edges of the test probes while measuring! Never touch free terminals when the meter is connected to a circuit.
	Make sure the meter is in the appropriate measuring range before connecting it to a test circuit.
	Risk of electric shock during operation.Be very careful when measuring live circuits. Use extreme caution when measuring voltages higher than 60Vdc or 30Vac rms.
	Do not measure circuits that may contain voltages >1000V
	Do not measure current in circuits with voltages >250V
	Do not conduct resistance, diode- or continuity measurements on live circuits.
	When measuring currents up to 10A, max. 15s continuous measurement followed by a 15 minutes break between 2 measurements.
	When carrying out measurements on a TV set or switching power circuits, always be aware that high amplitude voltage pulses at the test points might damage the meter.
	Do not replace internal parts yourself. Replace damaged or lost accessories by identical ones with the same specifications. Order spare accessories e.g. test probes at your dealer.
	Switch off the meter and remove test probes prior to replacing the battery or fuses.
	All modifications of the device are forbidden for safety reasons. Damage caused by user modifications to the device is not covered by the warranty.

4. Overvoltage/installation category

DMMs are categorized depending on the risk and severity of transient overvoltage that might occur at the point of test. Transients are short-lived bursts of energy induced in a system, e.g. caused by lightning strike on a power line.

The existing categories according EN 61010-1 are:

CAT I	A CAT I-rated meter is suitable for measurements on protected electronic circuits which are not directly connected to mains power, e.g. electronics circuits, control signals...
CAT II	A CAT II-rated meter is suitable for measurements in CAT I-environments and mono-phase appliances which are connected to the mains by means of a plug and circuits in a normal domestic environment, provided that the circuit is at least 10m apart from a CAT III- or 20m apart from a CAT IV-environment. E.g. household appliances, portable tools...
CAT III	A CAT III-rated meter is suitable for measurements in CAT I- and CAT II-environments, as well as for measurements on (fixed) mono- or poly-phased appliances which are at least 10m apart from of a CAT IV-environment, and for measurements in or on distribution level equipment (fuse boxes, lighting circuits, electric ovens).
CAT IV	A CAT IV-rated meter is suitable for measuring in CAT I-, CAT II- and CAT III-environments as well as on the primary supply level.Note that for all measurements on equipment for which the supply cables run outdoors (either overhead or underground) a CAT IV meter must be used.

Warning:

This device was designed in accordance with EN 6 1010-1 installation category CAT III 600V / CAT II 1000V. This implies that certain restrictions in use apply that are related to voltages and voltage peaks which can occur within the environment of use. Refer to the table above.

This device is suitable for measurements up to 1000V on:

• Protected electronic circuits which are not directly connected to mains power, e.g. electronics circuits, control signals, circuits behind isolating transformer...
  • circuits which are directly connected to mains power, but limited to:

- measurements on mono-phase appliances which are connected to the mains by means of a plug

○ mono-phase appliances and circuits directly connected to the mains in a normal domestic environment, provided that the circuit is at least 10m apart from a CAT-III- or 20m apart from a CAT IV-environment. E.g. household appliances, portable tools, light circuits at: more than 10m from a distribution board ...

This device is; suitable for measurements up to 600V:

• measurements in/on low-voltage distribution boards (distribution boards behind meter box)
• measurements on (fixed) mono- or poly-phased appliances and circuits except in CAT IV-environments (e.g. mains outlets, electric ovens, lighting circuits, bus bars, low-voltage distribution boards and circuit breakers).

This device is NOT suitable for:

• Voltages above 1000V
- Measurements on distribution equipment and outdoor installations including meter boxes and equipment/circuits outside or remote from the domestic environment e.g. circuits in sheds, garden houses and free-standing garages, or circuits using underground wiring e.g. garden lighting, pool-pump...

This device is only suitable for measurements up to 600V in CAT III and up to 1000V in CAT II environments.

5. Pollution degree

IEC 61010-1 specifies different types of pollution environments, for which different protective measures are necessary to ensure safety. Harsher environments require more protection, and the protection against the pollution which is to be found in a certain environment depends mainly on the insulation and the enclosure properties. The pollution degree rating of the DVM indicates in which environment the device may be used.

Pollution degree 1 No pollution or only dry, nonconductive pollution occurs. The pollution has no influence (only to be found in hermetically sealed enclosures).

Pollution degree 2 Only nonconductive pollution occurs. Occasionally, temporary conductivity caused by condensation is to be expected (home and office environments fall under this category)

Pollution degree 3 Conductive pollution occurs, or dry nonconductive pollution occurs that becomes conductive due to condensation that is to be expected (industrial environments and environments exposed to outside air - but not in contact with precipitation).

Pollution degree 4 The pollution generates persistent conductivity caused by conductive dust or by rain or snow. (exposed outdoor environments and environments where high humidity levels or high concentrations of fine particles occur)

Warning:

This device was designed in accordance with EN 61010-1 pollution degree 2. This implies that certain restrictions in use apply that are related to pollution which can occur within the environment of use. Refer to the table above.

This device is only suitable for measurements in Pollution degree class 2 environments.

6. Description

Refer to the illustrations on page 2 of this manual.

7. Operation

Risk of electric shock during operation. Be very careful when measuring live circuits.

Before measuring, always make sure the meter and/or test probes are not damaged and verify the connections, selected function and range.

• Never exceed the limit value for protection. This limit value is listed separately in the specifications for each range of measurement.
• Do not touch unused terminals when the meter is linked to a circuit which is being tested.
• Only use the meter in the indicated overvoltage/installation category. Never measure voltages that might exceed the indicated category values.
• Disconnect the test leads from the tested circuit before rotating the range selector in order to change functions.
• When carrying out measurements on a TV set or switching power circuits, always remember that high amplitude voltage pulses at the test points might damage the meter.
• Always be careful when working with voltages above 60Vdc or 30Vac ms. Keep your fingers behind the probe barriers at all times during measurement.

• Do not measure current in circuits with voltages > 250V

• Never perform resistance, diode, transistor or continuity measurements on live circuits. Make sure all capacitors in the circuit: are discharged.

• "Hold" Function: Press HOLD to freeze the value onto the display. Press again to resume normal operation.
• "Light" Function: Press and hold the "LIGHT' button to activate the backlight. Press and hold the "LIGHT" button again to switch the backlight off.

7.1 Voltage measurements

Do not measure circuits where voltages > 600V CAT III or > 1000V CAT II may occur.

Always be careful when working with voltages above 50Vdc or 30Vac rms. Keep your fingers behind the probe barriers at all times during measurement. Do not touch unused terminals when the meter is linked to a circuit which is being tested.

• Connect the black test lead to the COM jack and the red test lead to the VΩ jack.
• Set the rotary selector at the desired Vrange. When the range is unknown, always select the highest possible range and lower to the appropriate range.
• Select the AC/DC voltage range with the AC/DC button (AC = alternating current, DC = direct current)
• Connect the test leads to the circuit under test.
  • The measured value appears on the display.

No tes:

• For DC- measurements: when a negative polarity is present at the red test lead, the indicated value is preceded by a "-" sign.
• When t he measured value is higher than the selected range limit, the display will show "1". Select a higher range.

7.2 Current measurements

Do not measure current in circuits with voltages > 250V

Current measurements: mA jack max. 200mA; for measurements up to 10A use the 10A jack. When measuring currents up to 10A, max. 15s continuous measurement followed by a 15 minutes break between 2 measurements.

Always be careful when working with voltages above 60Vdc or 30Vac rms. Keep your fingers behind the probe barriers at all times during measurement.

• For measurements up to 200mA: connect the red test lead to the "mA" jack and the black lead to the "COM" jack.
• For measurements up to 10A: connect the red test lead to the "10A" jack and the black lead to the "COM" jack.
• Set the rotary selector at the desired A ≈ rang When the range is unknown, always select the highest possible range and lower to the appropriate range.
• Set the rotary switch to the 200μA/2mA/20mA/200mA range for measurements up to 200mA (only when test probe is connected to the mA jack).
• Set the rotary switch to the 10A range for measurements up to 10A (only when test probe is connected to the 10A jack).
• Select the AC or DC range with the AC/DC button (AC = alternating current, DC = direct current).
• Connect the test probes in series with the circuit.
• Read the measured value from the display.

No tes:

• For DC- current measurements, when a negative polarity is present at the red test lead, the indicated value is preceded by a "-" sign.
• The mA -range is protected against over-current with a F200mA 250V fuse, the 10A range is NOT PROTECTED!
• When measuring currents up to 10A, max. 15s continuous measurement followed by a 15 minutes break between 2 measurements.

7.3 Continuity & diode test

Do not perform continuity or diode measurements on live circuits.

• Connect the black test lead to the COM jack and the red test lead to the VΩ jack.
• Set the rotary selector to ▶+ ∙).
• Connect the test leads to the circuit/component under test.
• Continuity:
  When the measured resistance is less than 70Ω a continuous beep is produced and the voltage drop is showed on the display. Should the measured resistance exceed the selected range or in case of an open circuit, the display will show "1".
• Diode test:
  Connect the red test lead to the anode; connect the black test lead to the cathode of the diode. The meter will display the approximate forward voltage drop. If the lead connection is reversed, the meter will display "1".

Notes:

• Never perform continuity or diode measurements on a live circuit and make sure all capacitors are completely discharged.
• Measuring diodes that are part of a circuit might produce faulty results. Consider disconnecting them from the circuit.

7.4 Resistance measurements

Do not perform resistance measurements on live circuits.

• Connect the red test lead to the "VΩ" jack and the black lead to the "COM" jack.
• Set the rotary switch to the desired "Ω" range. When the range is unknown, always select the highest possible range and lower to the appropriate range.
• Connect the test probes to the circuit/component under test.
  • The measured value appears on the display.

Notes:

Never perform resistance measurements on a live circuit and make sure all capacitors are completely discharged.
To increase accuracy when measuring low resistance values, first hold the tips of the measuring probes together to determine the resistance value of the test leads. Subtract this value from the measured value of the circuit.
For resist a nce measurements above 1MΩ the meter needls a few seconds to stabilize the read-out.
Should the measured resistance exceed the selected range or in case of an open circuit, the display will show "1".
a In the 20.0MΩ range, subtract 10 units from the measured result. E.g. when measuring a resistance of 100MΩ, the reading is 101.0MΩ. The correct value is 101.0MΩ - 1.0MΩ = 100.0MΩ.

7.5 Battery testing (BAT)

Do not perform battery tests on batteries connected to a circuit.

• Connect the black test lead to the COM jack and the red test lead to the VΩ jack.
• Set the rotary selector at the "BAT" range that matches the nominal voltage of the battery.
• Connect the black test lead to the negative pole and the red test lead to the positive pole of the battery.
• The measured voltage is shown on the display.

nominal voltage	1.5V	6V	9V
test load	27Ω	68Ω	100Ω

7.6 Testing telephone lines

Remove the test probes when performing telephone line tests!

• Remove the test leads from the input jacks.
• Remove the RJ11/RJ45 protection cover (2 screws).
• Set the rotary switch to "RJ11".
• Connect the end of the telephone line to the RJ11-connector of the DVM1000.
  • Make sure the other end of the telephone line's connected to a PABX.
• Press the "TEST" button.
• When a bad or open line is detected, the message "FAULT" appears on the display.

7.7 Testing network cables

Do not perform network cable tests on live circuits!

Remove the test probes when performing network cable tests!

The network cable test is suitable for testing network connections up to 10m with modular 8P8C connectors and connected according to EIA/TIA-568-E standards prescription T568A and T568B for network cabling with 8 conductors (4x balanced twisted pair), shielded or unshielded with a characteristic impedance of 100Ω.

• Remove the test leads from the input jacks.
• Remove the RJ11/RJ45 protection cover (2 screws).
• Set the rotary switch to "RJ45".
• Connect one end of the network cable to the RJ45-connector of the DVM1000.
• Connect the other end of the network cable with the "CABLE REMOTE" unit.
• Press the "TEST" button.
• The display shows an overview of all test results for the network cable. Pressing the "TEST" button repeatedly will scroll through detailed information per conductor pair.

DVM1000

Rev. 01

Test results: (also refer to the illustration on page 2 of this manual):

OPEN

There is no specific message for an open (not connected) pair. A cable can hold 2, 3 or 4 connected pairs. If a pair is not connected the pair symbol is not shown. Check the displayed pairs to determine whether all expected pairs are present.

The pair indications are: 1-2, 3-6, 4-5, 7-8 (and SHIELD in case of a shielded cable)

SHO. Indicates a short-circuit of the conductors

MIS. Indicates that cable pairs are connected in a wrong sequence (nis-wiring)

REV. Indicates that individual conductors within a pair are swopped (reversed wiring)

SPL. Indicates that individual conductors of different pairs are swopped (split pairs)

8P8C	T568A pin out	T568B pin out
Pin 1	Pair 3 - white/green	Pair 2 - white/orange
Pin 2	Pair 3 - green	Pair 2 - orange
Pin 3	Pair 2 - white/orange	Pair 3 - white/green
Pin 4	Pair 1 - blue	Pair 1 - blue
Pin 5	Pair 1 - white/blue	Pair 1 - white/blue
Pin 6	Pair 2 - orange	pair 3 - green
Pin 7	Pair 4 - white/brown	Pair 4 - white/brown
Pin 8	Pair 4 - brown	Pair 4 - brown

8. Cleaning and maintenance

Do not replace internal parts yourself. Replace damaged or lost accessories by identical ones with the same specifications. Order spare accessories e.g. test probes; at your dealer.

Switch off the meter and remove test leads prior to replacing the battery or fuses.

a. General mainenance:

- Wipe the device regularly with a moist, lint-free cloth. Do not use alcohol or solvents.

b. Fuse Replacement

• Remove test probes from the circuit under test. Remove the test probes from the input jacks.
• Switch off the multi-meter.
• Remove the 4 screws at the back and gently open the meter.
• Remove the fuse from the fuse holder and replace it with a new fuse of the same type and with the same specifications (F200mA/250V, ∅ 5 × 20mm).
• Close the meter carefully.

c. Battery Replacement

• Remove the battery as soon as the “-+” i ation appears on the display.
• Remove test probes from the circuit under test. Remove all test leads from the input jacks.
• Switch off the multi-meter.
• Release the two screws at the back of the meter and open the battery compartment.
• Replace the battery by a new battery of the same type and with the same specifications (6LR61/6F22 9V alkaline, do not use rechargeable batteries)
• Close the battery compartment.

Notes:

• Do not try to repair or calibrate the meter yourself.
• Never open the housing when the meter is connected to a live circle.
• Every repair must be performed by a trained technician.

9. Technical specifications

This device is not calibrated when purchased!

Regulations concerning environment of use:

• Use this meter only for measurements in CAT I, CAT II and CAT III environments (see §4)
• Use this meter only in a pollution degree 2 environment (see §5)

Ideal temperature		18-28°C
Ideal relative humidity		80%
Max. altitude		2000m
Overvoltage/installation category		1000V CAT. II and 600V CAT. III
Pollution degree		Pollution degree 2
Operating temperature		0°C~40°C
Storage temperature		-10°C~50°C (store without batteries!)
fuses		mA range F200mA / 250V, 5 x 20mm (10A not fused!)
display		31/2-digit lcd
Overrange indication		yes ('1')
Low battery indication		yes (⊕)
DVM1000		Rev. 01
Polarity indication ‘-’ automatic indication
“Hold” function yes
Backlight function yes
Automatic switch off no
Power 1 x 9V 6LR61 / 6F22 battery
Dimensions 185 x 85 x 44mm
Weight ± 360g (battery incl.)
Accessoires user manual, test probes, battery, temperature probe

9.1 Voltage

	Range	Resolution
DC voltage	200mV	0.1mV	± 0.8% ± 2 digits
	2V	1mV
	20V	10mV
	200V	100mV
	1000V 1V ± 1.2% ± 3 digits
AC voltage	200mV	0.1mV	± 1.2% ± 3 digits
	2V	1mV	± 0.8% ± 2 digits
	20V	10mV
	200V	100mV
	700V	1V ± 1.2% ± 5 digits

Input impedance: 10MΩ
Frequency range: 40Hz \~ 400Hz

9.2 Current

	Range	Resolution	Accuracy
DC current	200μA	0.1μA	± 0.8% ± 3 digits
	2mA	1μA
	20mA	10μA
	200mA	100μA	± 1.5% ± 2 digits
	10A	10mA	± 2.0% ± 5 digits
AC current	200μA	0.1μA	± 2.0% ± 3 digits
	2mA	1μA	± 1.0% ± 3 digits
	20mA	10μA
	200mA	100μA	± 1.8% ± 3 digits
	10A	1mA	± 3.0% ± 5 digits

Overload protection: F 200mA/250V for 200μA- \~ 200mA-range
Frequency range: 40Hz \~ 400Hz

9.3 Resistance

Range	Resolution	Accuracy
200Ω	0.1Ω	± 0.8% ± 3 digits
2kΩ	1Ω	± 0.8% ± 2 digits
20kΩ	10Ω
200kΩ	100Ω
2MΩ	1kΩ
20MΩ	10kΩ	± 1.0% ± 2 digits
200MΩ	100kΩ	± 5.0% ± 10 digits

Max. open circuit voltage: 700mV--- (3V--- for 200MΩ-range), VΩ jack positive polarity
Remark: In the 200MΩ-range the display shows 1MΩ when the input is short-circuited. This 1MΩ must be subtracted from the measured value.

9.4 Diode/continuity

Range	Description
Diode test	Shows the approximate forward voltage drop
Continuity test	Built-in buzzer will sound if the resistance under test < 70

Use this device with original accessories only. Velleman nv cannot be held responsible in the event of damage or injury resulted from (incorrect) use of this device. For more info concerning this product and the latest version of this user manual, please visit our website www.velleman.eu. The information in this manual is subject to change without prior notice.

© COPYRIGHT NOTICE

The copyright to this manual is owned by Velleman nv. All worldwide rights reserved. No part of this manual or may be copied, reproduced, translated or reduced to any electronic medium or otherwise without the prior written consent of the copyright holder.

GEBRUIKERSHANIDLEIDING

1. Inleiding

Velleman® Service and Quality Warranty

Velleman® has over 35 years of experience in the electronics world and distributes its products in more than 85 countries.

All our products fulfil strict quality requirements and legal stipulations in the EU. In order to ensure the quality, our products regularly go through an extra quality check, both by an internal quality department and by specialized external organisations. If, all precautionary measures notwithstanding, problems should occur, please make appeal to our warranty (see guarantee conditions).

General Warranty Conditions Concerning Consumer Products (for EU):

- All consumer products are subject to a 24-month warranty on production flaws and defective material as from the original date of purchase.

- Velleman® can decide to replace an article with an equivalent article, or to refund the retail value totally or partially when the complaint is valid and a free repair or replacement of the article is impossible, or if the expenses are out of proportion.

You will be delivered a replacing article or a refund at the value of 100% of the purchase price in case of a flaw occurred in the first year after the date of purchase and delivery, or a replacing article at 50% of the purchase price or a refund at the value of 50% of the retail value in case of a flaw occurred in the second year after the date of purchase and delivery.

• Not covered by warranty:

- all direct or indirect damage caused after delivery to the article (e.g. by oxidation, shocks, falls, dust, dirt, humidity...), and by the article, as well as its contents (e.g. data loss), compensation for loss of profits;

- frequently replaced consumable goods, parts or accessories such as batteries, lamps, rubber parts, drive belts... (unlimited list);

- flaws resulting from fire, water damage, lightning, accident, natural disaster, etc. ...;

- flaws caused deliberately, negligently or resulting from improper handling, negligent maintenance, abusive use or use contrary to the manufacturer's instructions;

- damage caused by a commercial, professional or collective use of the article (the warranty validity will be reduced to six (6) months when the article is used professionally);

- damage resulting from an inappropriate packing and shipping of the article;

- all damage caused by modification, repair or alteration performed by a third party without written permission by Velleman®.

- Articles to be repaired must be delivered to your Velleman® dealer, solidly packed (preferably in the original packaging), and be completed with the original receipt of purchase and a clear flaw description.

- Hint: In order to save on cost and time, please reread the manual and check if the flaw is caused by obvious causes prior to presenting the article for repair. Note that returning a non-defective article can also involve handling costs.

- Repairs occurring after warranty expiration are subject to shipping costs.

- The above conditions are without prejudice to all commercial warranties.

The above enumeration is subject to modification according to the article (see article's manual).

NL