M3204 - Surveillance Camera AXIS - Free user manual and instructions

Product type	Fixed network surveillance camera
Brand	AXIS
Model	M3204
Resolution	2 MP (1920 x 1080)
Lens	Fixed lens, 3.1 mm, F2.0
Field of view	Horizontal: 95°, Vertical: 53°
Night vision	Integrated IR LED, range up to 10 m
Dimensions (diameter × height)	130 mm × 90 mm
Weight	630 g
Power	PoE (Power over Ethernet) IEEE 802.3af Class 1, or 5V DC power adapter (not included)
Power consumption	Max 4.5 W
Supported network protocols	IPv4, IPv6, HTTP, HTTPS, RTSP, FTP, SMTP, Bonjour
Storage	MicroSD/MicroSDHC/MicroSDXC (up to 64 GB)
Main functions	Motion detection, audio alarm, night vision, multiple H.264/MJPEG streams
Audio functions	Two-way audio input/output, built-in microphone
Mounting	Ceiling or wall, adjustable orientation
Protection rating	IP42 (protection against solid objects and dripping water)
Operating temperature	0 °C to 50 °C
Certifications	CE, FCC, UL, cUL
Maintenance and cleaning	Clean the dome with a soft, dry cloth; do not use abrasive products.
Security	Password protection, HTTPS encryption, IP address filtering
Spare parts and repairability	Central unit only replaceable; no consumer spare parts.
General information	Manufacturer's warranty 3 years; online support available.

Frequently Asked Questions - M3204 AXIS

How to reset the AXIS M3204 camera to factory settings?

Press and hold the reset button located on the cable for about 10 seconds until the LED flashes orange. Release the button. Factory settings will be restored.

How to connect the camera to the network?

Use an Ethernet cable to connect the camera to your PoE switch or PoE injector. The camera will receive an IP address via DHCP. Use the AXIS IP Utility tool to discover it on the network.

What is the maximum supported resolution?

The maximum resolution is 1920 x 1080 pixels (2 megapixels) with a frame rate of up to 30 frames per second in H.264 or MJPEG stream.

How to configure motion detection?

Access the camera's web interface, go to the 'Motion Detection' tab, define sensitive areas and sensitivity threshold. You can also configure actions such as sending an email or recording.

Can I record videos locally?

Yes, insert a microSD card (up to 64 GB) into the designated slot. The camera can record continuously or on alarm directly to the card.

How to view the live stream?

Open your web browser and enter the camera's IP address. Accept the certificate if necessary and log in with your credentials. The live stream will display automatically.

What to do if the camera stops responding?

Disconnect the power (Ethernet cable or adapter), wait 30 seconds, then reconnect. If the problem persists, try a factory reset.

How to change the administrator password?

In the web interface, go to 'Settings' > 'Accounts' > 'Administrator'. Click on 'Change password' and follow the instructions. Use a strong password.

Is the camera suitable for outdoor use?

The IP42 protection rating offers protection against dust and dripping water, but it is not waterproof. It is recommended to install it under an eave or in an indoor environment.

Where can I download the full manual for the AXIS M3204?

You can download the manual in PDF format from our partner site notice-facile.com or directly from the AXIS website in the support section.

USER MANUAL M3204 AXIS

AXIS M32 Network Camera Series

AXIS M3203 Network Camera

AXIS M3203-V Network Camera

AXIS M3204 Network Camera

AXIS M3204-V Network Camera

About this Document

This document includes instructions for installing the AXIS M32 series on your network. Previous experience of networking will be beneficial when installing the product.

Legal Considerations

Video and audio surveillance can be prohibited by laws that vary from country to country. Check the laws in your local region before using this product for surveillance purposes.

This product includes one (1) H.264 decoder license. To purchase further licenses, contact your reseller.

Electromagnetic Compatibility (EMC)

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Re-orient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a different circuit to the receiver. Consult your dealer or an experienced radio/TV technician for help. Shielded (STP) network cables must be used with this unit to ensure compliance with EMC standards.

USA – This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his/her own expense will be required to take whatever measures may be required to correct the interference.

Canada – This Class B digital apparatus complies with Canadian ICES-003.

Europe - C€ This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022, and the requirements for immunity according to EN55024 residential and commercial industry.

Japan - This is a class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.

Australia – This electronic device meets the requirements of the Radio communications (Electromagnetic Compatibility) Standard AS/NZS CISPR22.

Equipment Modifications

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

Liability

Every care has been taken in the preparation of this document. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and documentation without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material.

RoHS

This product complies with both the European RoHS directive, 2002/95/EC, and the Chinese RoHS regulations, ACPEIP.

WEEE Directive

The European Union has enacted a Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE Directive). This directive is applicable in the European Union member state

The WEEE marking on this product (see right) or its documentation indicates that the product must not be disposed of together with household waste. To prevent possible harm to human health and/or the environment, the product must be disposed of in an approved and environmentally safe recycling process. For further information on how to dispose of this product correctly, contact the product supplier, or the local authority responsible for waste disposal in your area.

Business users should contact the product supplier for information on how to dispose of this product correctly. This product should not be mixed with other commercial waste. For more information, visit http://www.axis.com/corporate/about/environment.htm

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

• download user documentation and firmware updates
• find answers to resolved problems in the FAQ database. Search by product, category, or phrases
• report problems to Axis support by logging in to your private support area.

AXIS M32 Series Installation Guide

This installation guide provides instructions for installing the AXIS M32 Series on your network. For all other aspects of using the product, please see the User's Manual, available on the CD included in this package, or from www.axis.com/techsup

Installation steps

1. Check the package contents against the list below.
2. Hardware overview. See page 4.
3. Install the hardware. See page 6.
4. Assign an IP address. See page 7.
5. Set the password. See page 10.
6. Adjust the focus. See page 12.
7. Complete the installation. See page 12.

Important!

This product must be used in compliance with local laws and regulations.

1 Package contents

Item Models/variants/notes
Network camera AXIS M3203	Tamper-resistant Network CameraAXIS M3203-V - Vandal-resistant Network CameraAXIS M3204 - Tamper-resistant Network CameraAXIS M3204-V - Vandal-resistant Network Camera
Mounting kit Screwdriver for tamper-proof screws2 tamper-proof screws (M4x16 Resitorx)Drill template
CD	AXIS Network Video Product CD, including product documentation, installation tools and other software
Printed Materials AXIS M32 Series Installation Guide (this document)Axis Warranty Document, AVHS Authentication key

Hardware overview

16mm cable conduit (not supplied) fitted to AXIS M32 series
Control button
Product ID & Serial number (S/N). The serial number may be required during the installation.
Status indicator LED

Dimensions

HxWxD = 94 × 144 × 132mm (3.7" × 5.7" × 5.2")

AXIS M3203, AXIS M3204: 425 g (0.94 lb)

AXIS M3203-V, AXIS M3204-V: 580 g (1.28 lb)

LED indicators

LED Color	Indication
Network	Green	Steady for connection to a 100 Mbit/s network. Flashes for network activity.
	Amber	Steady for connection to 10 Mbit/s network. Flashes for network activity.
	Unlit No network connection.
Status Green	Steady green for normal operation.Note: The Status LED can be configured to be unlit during normal operation, or to flash only when the camera is accessed. To configure, go to Setup > System Options > LED. See the online help files for more information.
	Amber Steady during startup, during reset to factory default or when restoring settings.
	Red Slow flash for failed upgrade.
Power Green	Normal operation.
	Amber Flashes green/amber during firmware upgrade.

Install the hardware

IMPORTANT! - The casing of the AXIS M3203-V and AXIS M3204-V is not approved for outdoor use - the product may only be installed in indoor environments.

Mount the camera

The AXIS M32 Series network cameras can be mounted with the cables routed through the wall/ceiling, or from above or below. There are cover plates for the openings on both sides of the dome cover.

The AXIS M32 Series can also be fitted with a metal conduit for protecting the cabling when connected via the side openings. See the illustrations on page 4.

1. Using the drill template, drill two holes in the ceiling/wall. Ensure the camera is positioned so that the tamper-proof screws can be tightened using the supplied screwdriver.
2. Route the required cables. See Connect to the network, on page 7 for details.
3. Fasten the camera unit to a ceiling or wall, using screws and plugs appropriate for the ceiling/wall material.
4. Proceed to Connect to the network, on page 7.

Mounting on a drop ceiling

To mount the AXIS M32 Series on a drop ceiling, check that the ceiling is sturdy enough to hold the weight of the camera.

The camera can also be secured using a plate or board that better carries the weight of the camera, and which is more suitable for securing the screws.

The AXIS M32 Series can also be mounted using the AXIS M32 Series Drop Ceiling Mount, which allows the camera to be mounted more discreetly. Please see www.axis.com for all available mounting accessories.

Connect to the network

1. Connect the camera to the network using a shielded network cable.
2. Check that the indicator LEDs indicate the correct conditions. See the table on page 5 for further details. Note that some LEDs can be disabled and may be unlit.

Assign an IP address

Follow these instructions to assign an IP address or see page 13 for other methods of connecting the AXIS M32 Series to the Internet.

Assign an IP address

Most networks today have a DHCP server that automatically assigns IP addresses to connected devices. If your network does not have a DHCP server the AXIS M32 Series will use 192.168.0.90 as the default IP address.

If you would like to assign a static IP address, the recommended method in Windows is either AXIS IP Utility or AXIS Camera Management. Depending on the number of cameras you wish to install, use the method that best suits your purpose.

Both of these free applications are available on the Axis Network Video Product CD supplied with this product, or they can be downloaded from www.axis.com/techsup

Method Recommended for Operating system
	AXIS IP UtilitySee page 8	Single cameraSmall installations	Windows
	AXIS Camera ManagementSee page 9	Multiple camerasLarge installationsInstallation on a different subnet	Windows 2000Windows XP ProWindows 2003 ServerWindows VistaWindows 7

Notes:

• If assigning the IP address fails, check that there is no firewall blocking the operation.
• For other methods of assigning or discovering the IP address of the AXIS M32 Series, e.g. in other operating systems, see page 13.

AXIS IP Utility - single camera/small installation

AXIS IP Utility automatically discovers and displays Axis devices on your network. The application can also be used to manually assign a static IP address.

Note that the computer running AXIS IP Utility must be on the same network segment (physical subnet) as the AXIS M32 Series.

Automatic discovery

1. Check that the AXIS M32 Series is connected to the network and that power has been applied.
2. Start AXIS IP Utility.
3. When the camera appears in the window, double-click it to open its home page.
4. See page 10 for instructions on how to assign the password.

Assign the IP address manually (optional)

1. Acquire an unused IP address on the same network segment as your computer.
2. Select the AXIS M32 Series network camera in the list.
3. Click the button IP Assign new IP address to the selected device and enter the IP address.
4. Click the Assign button and follow the on-screen instructions. Note that the camera must be restarted within 2 minutes for the new IP address to be set.
5. Click the Home Page button to access the camera's web pages.
6. See page 10 for instructions on how to set the password.

Note:

AXIS M3203-V and AXIS M3204-V will display in AXIS IP Utility as AXIS M3203 and AXIS M3204.

AXIS Camera Management - multiple cameras/large installations

AXIS Camera Management can automatically discover multiple Axis devices, show connection status, manage firmware upgrades and set IP addresses.

Automatic discovery

1. Check that the camera is connected to the network and that power has been applied.
2. Start AXIS Camera Management. When the AXIS M32 Series network camera appears in the window, double-click it to open the camera's home page.
3. See page 10 for instructions on how to set the password.

Assign an IP address in a single device

1. Select the AXIS M32 Series network camera in AXIS Camera Management and click the Assign IP button.
2. Select Assign the following IP address and enter the IP address, subnet mask and default router the device will use.
3. Click the OK button.

Assign IP addresses in multiple devices

AXIS Camera Management speeds up the process of assigning IP addresses to multiple devices, by suggesting IP addresses from a specified range.

1. Select the devices you wish to configure (different models can be selected) and click the Assign IP button.
2. Select Assign the following IP address range and enter the range of IP addresses, the subnet mask and default router the devices will use.
3. Click the OK button.

Note:

AXIS M3203-V and AXIS M3204-V will display in AXIS Camera Management as AXIS M3203 and AXIS M3204.

Set the password

To gain access to the product, the password for the default administrator user root must be set. This is done in the 'Configure Root Password' dialog, which is displayed when the AXIS M32 Series network camera is accessed for the first time.

To prevent network eavesdropping when setting the root password, this can be done via an encrypted HTTPS connection, which requires an HTTPS certificate (see note below).

To set the password via a standard HTTP connection, enter it directly in the first dialog shown below.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click the Create self-signed certificate button.
2. Provide the requested information and click OK. The certificate is created and the password can now be set securely. All traffic to and from the AXIS M32 Series is encrypted from this point on.
3. Enter a password and then re-enter it to confirm the spelling. Click OK. The password has now been configured.

1. To log in, enter the user name "root" in the dialog as requested

Note:

The default administrator user name root cannot be deleted.

1. Enter the password as set above, and click OK.

Access the video stream

The Live View page of the AXIS M32 Series is displayed, with links to the Setup link menus, which allow you to customize the camera.

If required, click Yes to install AMC (AXIS Media Control), which allows viewing of the video stream in Internet Explorer. You will need administrator rights on the computer to do this.

Setup - Provides all the tools for configuring the camera to requirements.

Notes:

• HTTPS (Hypertext Transfer Protocol over Secure Socket Layer) is a protocol used to encrypt the traffic between web browsers and servers. The HTTPS certificate controls the encrypted exchange of information.
• The default administrator user root cannot be deleted.
• If the password for root is lost or forgotten, the AXIS M32 Series must be reset to the factory default settings. See Resetting to the Factory Default Settings, on page 14.

⑥ Adjust the image and focus

Open the Live View page in the web interface and make the following adjustments to the camera:

1. Loosen the locking screw and tilt adjustment screws.
2. Turn the lens to the desired position.
3. Once satisfied, gently tighten the locking screw and tilt adjustment screws to secure the camera's position.
4. Turn the image balance ring to set the horizontal position.
5. To set the focus and zoom, loosen the zoom and focus pullers anti-clockwise and rotate the rings.
6. Lock the focus and zoom pullers in position by rotating the screws clockwise.

Note:

Due to the dome's refraction, the image may appear slightly out of focus once the dome has been placed. Focus on an object slightly closer than the intended area to compensate for this.

The image can also be fine-tuned for low light conditions.

Go to Setup > Video > Camera Settings in the camera's web interface and see the online help for more information.

7 Complete the installation

1. Rotate the black protective shield inside the dome casing to match the camera's position.
2. Clean the dome with a dry soft cloth to remove dust and finger prints and use a blower to remove dust from the lens.
3. Mount the dome casing using the supplied tamper-proof screws and screw driver.
4. Now that the dome is in place, double-check that the camera is properly focused.
5. The installation is now complete.

Other methods of setting the IP address

The table below shows the other methods available for setting or discovering the IP address. All methods are enabled by default, and all can be disabled.

	Use in operating system	Notes
AVHS Service Connection	All To connect the camera to an AVHS server, refer to the server provider's Installation guide. For information and help to find a local AVHS Service Provider go to www.axis.com
AXIS Dynamic DNS Service	All A free service from Axis that allows you to quickly and simply install your camera. Requires an Internet connection with no HTTP proxy. See www.axiscam.net for more information.
ARP/Ping	All See below. The command must be issued within 2 minutes of connecting power to the camera.
UPnPTM	Windows (ME or XP)	When enabled on your computer, the camera is automatically detected and added to "My Network Places."
Bonjour	MAC OSX (10.4 or later)	Applicable to browsers with support for Bonjour. Navigate to the Bonjour bookmark in your browser (e.g. Safari) and click on the link to access the camera's web pages.
DHCP	All To view the admin pages for the network DHCP server, see the server's own documentation.

Set the IP address with ARP/Ping

1. Acquire an IP address on the same network segment your computer is connected to.
2. Locate the serial number (S/N) on the AXIS M32 Series label.
3. Open a command prompt on your computer and enter the following commands:

Windows syntax: Windows example:
arp -s <IP Address> <Serial Number> ping -l 408 -t <IP Address>	arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125
UNIX/Linux/Mac syntax: UNIX/Linux/Mac example:
arp -s <IP Address> <Serial Number> temp ping -s 408 <IP Address>	arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

1. Check that the network cable is connected to the camera and then start/restart the camera, by disconnecting and reconnecting power.
2. Close the command prompt when you see 'Reply from 192.168.0.125: ...' or similar.
3. In your browser, type in http:// in the Location/Address field and press Enter on your keyboard.

Notes:

• To open a command prompt in Windows: from the Start menu, select Run... and type cmd. Click OK.
• To use the ARP command on a Mac OS X, use the Terminal utility in Application > Utilities.

Resetting to the Factory Default Settings

This will reset all parameters, including the IP address, to the Factory Default settings:

1. Disconnect power from the camera.
2. Press and hold the Control button and reconnect power.
3. Keep the Control button pressed until the Power indicator flashes amber (this may take up to 15 seconds).
4. Release the Control button. When the Power indicator displays green (which can take up to 1 minute) the process is complete and the camera has been reset.
5. Re-assign the IP address, using one of the methods described in this document.
   It is also possible to reset parameters to the original factory default settings via the web interface. For more information, please see the online help or the user's manual.

Accessing the camera from the Internet

Once installed, your AXIS M32 Series is accessible on your local network (LAN). To access the camera from the Internet, network routers must be configured to allow incoming traffic, which is usually done on a specific port

• HTTP port (default port 80) for viewing and configuration
• RTSP port (default port 554) for viewing H.264 video streams

Please refer to the documentation for your router for further instructions. For more information on this and other topics, visit the Axis Support Web at www.axis.com/techsup

Further information

The user's manual is available from the Axis Web site at www.axis.com or from the Axis Network Video Product CD supplied with this product.

Tip!

Visit www.axis.com/techsup to check if there is updated firmware available for your AXIS M32 Series Network Camera. To see the currently installed firmware version, see Setup > About.

H × L × P = 94 × 144 × 132 mm (3.7" × 5.7" × 5.2")

AXIS M3203, AXIS M3204 : 425 g (0.94 lb)

AXIS M3203-V, AXIS M3204-V : 580 g (1.28 lb)

Voyants lumineux

Remarque :

AXIS M3203, AXIS M3204: 425 g (0.94 lb)

AXIS M3203-V, AXIS M3204-V: 580 g (1.28 lb)

LED-Anzeigen

Nota:

Le telecamere AXIS M3203-V e AXIS M3204-V appaiono in AXIS Camera Management come AXIS M3203 e AXIS M3204.

AXIS M3203, AXIS M3204: 425 g (0.94 lb)

AXIS M3203-V, AXIS M3204-V: 580 g (1.28 lb)

Indicadores LED

AXIS M32 Series Printed: April 2010

© Axis Communications AB, 2010 Part No. 38987