DE5500M - Computing AOPEN - Free user manual and instructions

Product Type	Personal Computer (Mini PC)
Processor	Intel 7th Gen Kaby Lake U Core i processor (TDP ≤ 15W/28W)
Chipset	Integrated (SoC)
Memory	Dual Channel DDR4 SO-DIMM, 2133 MHz, max 32 GB (2 slots)
Graphics	Intel HD Graphics 610/620, Iris Plus 640/650
Expansion Slots	M.2 2230 (key E for WiFi), M.2 2242 (key B for SSD), M.2 2242 (key B for AiCU)
Audio	Realtek ALC269Q HD Audio CODEC
LAN	Dual Intel GIGA LAN (i210AT/i219LM)
Front Panel I/O	Power button with blue LED, HDD LED (blue), 2 x USB 3.0
Rear Panel I/O	DC 19V jack, 2 x HDMI 2.0, 2 x RJ45, 2 x USB 3.0, 2 x RS232, HD Audio (Line out), Extend power switch terminal
Power Input	19V DC, 4.74A
AC/DC Adapter	Input: 100-240V AC, 50/60Hz, 1.3-0.6A; Output: 19V DC, 4.74A, 90W
Operating Temperature	0°C to 40°C
Safety Compliance	FCC Class B, CE, ICES-003
Disposal	Do not dispose with municipal waste; recycle per WEEE guidelines
Cleaning Instructions	Disconnect power; use a dry, soft cloth; no liquids or sprays
Mounting	L-type holder included for horizontal desktop mounting only

Frequently Asked Questions - DE5500M AOPEN

How do I clean the DE5500M?

Disconnect the power adapter. Use a dry, soft cloth to wipe the exterior. Do not use any liquids or sprays.

Can I replace the internal battery myself?

No, the battery should only be replaced by qualified service personnel to avoid explosion or fire hazard.

What is the operating temperature range?

The DE5500M can operate in ambient temperatures from 0°C to 40°C.

How do I connect an external power switch?

Use the extend power switch terminal block on the rear I/O. Insert a wire by pressing the button on the terminal and inserting the stripped wire; release to clamp. Connect your own switch to Ground and SW+.

What type of memory is supported?

DDR4 SO-DIMM modules, dual channel, up to 2133 MHz, maximum 32 GB total.

What video outputs are available?

Two HDMI 2.0 ports, supporting up to 4K resolution.

Does the device have a fan?

Yes, the DE5500M has an internal fan for active cooling. Ensure ventilation holes are not obstructed.

Can I mount the DE5500M on a wall?

The included L-type holder is designed for horizontal desktop use only. Wall mounting is not supported.

What operating systems are compatible?

The device supports Windows 10/11 and various Linux distributions. Check AOpen's website for specific driver support.

Where can I find the latest drivers and manual?

Visit www.aopen.com and navigate to the support section for the DE5500M. Download drivers, BIOS updates, and the user manual in PDF.

USER MANUAL DE5500M AOPEN

Personal Computer User Guide for DE5500-M series

Black rectangular electronic device with two blue battery modules and a circular button (no visible text or symbols)

Disposal Instruction (US)

For better protection of our earth, please don't throw this electronic device into municipal trash bin when discarding.

To minimize pollution and ensure utmost protection of the global environment, please recycle the product. For more information about the collection and recycling of Waste Electrical and Electronic Equipment (WEEE), you are invited to visit our homepage at www.aopen.com under “Green Products”

廃棄上の指示

Instruction de Disposition (French)

Copyright of this publication belongs to AOpen Inc. AOpen reserves the right to change the content of this publication without obligation to notify any party of such changes or revisions. No part of this publication may be reproduced, transcribed, transmitted, translated into any language, stored in a retrieval system in any form or by any means electronically, mechanically, optically without the prior written permission of this company.

Disclaimer

AOpen makes no warranties or representations, either expressed or implied, with respect to the content herein and specifically disclaims any warranties, merchantability of fitness for any particular purpose.

AOpen and AOpen logos used herein are registered trademarks of AOpen Inc. All other brand names and trademarks are owned by their respective owners.

Copyright © 2020 by AOpen Inc.

All rights reserved.

Safety Instructions

1. Please read these safety instructions carefully.
2. Please keep this User's Manual for later reference.
3. Please disconnect this equipment from connector before cleaning. Don't use liquid or prayed detergent for cleaning. Use moisture sheet or cloth for cleaning.
4. Make sure the equipment is connected to the power source with the correct voltage, frequency, and ampere.
5. All cautions and warnings on the equipment should be noted.
6. Never pour any liquid into opening; this could cause fire or electrical shock.
7. Never open the equipment. For safety reason, the equipment should only be opened by qualified service personnel.
8. If one of the following situations arises, get the equipment checked by a service personnel :

a. Liquid has penetrated into the equipment.
b. The equipment has been exposed to moisture.
c. The equipment has not work well or you can not get it work according to user's manual.
d. The equipment has dropped and damaged.
e. If the equipment has obvious sign of breakage.

1. Caution on use of battery: Battery should only be replaced by qualified service personnel. If incorrect battery is used, it may cause explosion or fire hazard. Recycle or discard used batteries according to the manufacturer's instruction or your local authority.

1. Use only the medical certified AC/DC adaptor provided along with the equipment.

2. To avoid the risk of electric shock, this equipment must only be connected to a supply mains with protective earth.

3. No Applied Part in this equipment and not for patient to use.
4. Accessory equipment connected to the analog and digital interfaces must be certified to the respective IEC standards (i.e. IEC 60950 for data processing equipment and IEC 60601-1 for medical equipment.) Furthermore all configurations shall comply with the system requirements of IEC 60601-1. Everybody who connects additional equipment to the signal input part or signal output part configures a medical system, and is therefore, responsible that the system complies with the requirements of the standard IEC 60601-1.
5. Ambient operation temperature: 0 \~ 40 degrees C.
6. Risk of overheating!

- Do not install DE5500-M in a closed space. Be sure the ventilation holes in the DE5500-M side for at least 1 to 2 inches or 2 to 5cm of space for ventilation. To ensure that other objects do not cover the ventilation holes on DE5500-M

In right side and rear side keep space at least 5cm

Don't put operating device inside closed space.

Safety Notice & Contact information

Refer to user manual for safety instruction

AOPEN Taiwan

AOPEN Inc.,

21F., No.92, Sec. 1, Xintai 5th Rd., Xizhi District,

New Taipei City 221,

Taiwan (R.O.C.)

Telephone: [phone]

AOPEN Europe

AOPEN Computer BV

Stadionlaan 151-153

5246 JT Rosmalen

The Netherlands

Telephone: [phone]

FCC notice

This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■ □Reorient or relocate the receiving antenna.
■ □Increase the separation between the device and receiver.
■ □Connect the device into an outlet on a circuit different from that to which the receiver is connected.
■ □Consult the dealer or an experienced radio/television technician for help

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with Class B limits may be attached to this equipment. Operation with non-certified peripherals is likely to result in interference to radio and TV reception.

Caution

Changes or modifications not expressly approved by the manufacturer could void the user's authority, which is granted by the Federal Communications Commission, to operate this computer.

Operation conditions

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Notice: Canadian users

This Class B digital apparatus complies with Canadian ICES-003

Index

1. Outlook ...... 2
2. Product Specification....4
3. Internal Connectors....5
4. Function introduction....6
5. Packing List.... 8
6. Chassis and Holder Dimension....9

1. Outlook

Front IO

Rear IO

2. Product Specification

CPU	Intel 7th Gen Kaby Lake U Core i processor TDP ≤q 15W/28W
Chipset	NA
Memory	Dual Channel Mode, SO-DIMM DDR4 x 2, 2133MHz, Max memory size : 32GB
Graphics	Intel HD Graphics 610 / 620 , Iris Plus 640/650
Expansion	M.2 2230 x 1(key E for wifi), M.2 2242 x 1(key B for SSD)
Slot	M.2 2242 x 1(key B for AiCU)
Audio	Realtek ALC269Q HD Audio CODEC on-Board.
LAN	Intel GIGA LAN x 2 (i210AT/i219LM)
Front Panel IO	Power Button x 1 (with Power indicator (Blue)), HDD indicator (Blue) x 1, USB 3.0 Port x 2
Rear Panel IO	DC 19V Jack x 1, HDMI 2.0 Port x 2, RJ45 LAN Jack x 2, USB 3.0 Port x 2, RS232 Serial Port x 2, HD Audio ports (Line out x 1), extend power S.W.
PC Input	19Vdc, 4.74A
AC/DC	Input: 100~240Vac, 50/60Hz, 1.3-0.6A
Adapter	Output: 19Vdc, 4.74A, 90W

3. Internal Connectors

4. Function Introduction

4.1 Extend power switch

Extend power switch at rear IO of DE5500-M can allow customer to extend the power switch by their demand, and customer can decide their own switch specification and cable length just follow the wire gauge and strip length.

Ground & SW+ are for connection to extend power switch, and PS_ON is a signal to present the system power on/off status, when PS_ON signal is low, then system is in power on status when PS_ON signal is high, then system is in power off status

This is a screwless type spring clamp pluggable terminal block, you can insert a wire by press the button on the terminal, please refer to the procedure below.

Step 1 please prepare a pin or rod that hard enough for pushing the button on the terminal block Step 2 push the button in the end and hold it

Step 3 insert the wire into the hole and make sure the stripped portion is fully inserted Step 4 release the pin or rod then the wire will clamp by the terminal block

step1

step2

step3

step4

Isometric diagram of a 3D maze with a downward arrow indicating direction (no text or symbols)

3D diagram of a mechanical component with a cylindrical pin inserted, showing internal structure and an arrow indicating direction (no text or symbols)

Diagram showing a black curved object being inserted into a 3D grid structure with a tool, no text or symbols present.

3D diagram of a mechanical component with an upward arrow, no visible text or symbols

5. Packing List

DE5500-M

1 x DE5500-M system
1 x User Guide
1 x 90W Adapter and Power Cord
1 x L type Holder with 4 pcs of M3 screw
4 x M3 - L4 screws
1 x power holder

6. Chassis and Holder Dimension

A. Dimension of DE5500-M(unit: mm[inch])

B. LH02 L type Holder(Include 2 piece holder and 4 FPH M3 screws)

Dimension of L type Holder. (unit: mm)

(This L type Holder can only lock on horizontal desktop table)

Pure technical line drawing of a rectangular enclosure or enclosure with mounting holes and internal compartments (no text or symbols)

P/N : 49.DEK03.0010