500483 - Switch MuxLab - Free user manual and instructions

USER MANUAL 500483 MuxLab

Multimedia 16x16 Matrix Switch, 4K/60 500480

Muxlab PTC DIGITAL® Multimedia 16x16 Matrix Switch 4K60 ULTRA RD MONTECH OUT AUDIO OUT

Copyright Notice:

Copyright © 2015 MuxLab Inc. All rights reserved.

Printed in Canada. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without prior written permission of the author.

Trademarks:

MuxLab is a registered trademark of MuxLab Inc.

Table of Contents

1. Overview ....4

1.1. Description....4
1.2. Features 5

1. Technical Specifications ....6

2. Installation Procedure and Operation....9

3.1. Part List....9
3.2. Product Overview 10
3.3. Pre-Installation Checklist....15
3.4. Physical Installation....16
3.5. Installation Procedure 17
3.6. Card Module Installation 19
3.7. Power Supply Unit Installation 20
3.8. Matrix Switch Local Control 21
3.9. Matrix Switch Remote Control 34
3.10. Remote Control of Sources and Displays 38

1. Troubleshooting .... 40

2. Appendix....41

A. ASCII Command Set 41

1. Product Warranty Policy ....57

1. Overview

1.1. Description

The MuxLab 500480 Multimedia 16x16 Matrix Switch, 4K/60 allows 16 multimedia sources to be switched/distributed to up to 16 local displays via HDMI modular cards or up to 16 remote displays via HDBaseT (HDBT) modular cards supporting unshielded twisted pair (UTP) cables or shielded twisted pair (STP) cables. A mix of local and remote displays may be supported depending on the modular I/O cards installed in the Multimedia 16x16 Matrix Switch chassis. Remote displays can be connected up to 330ft (100m) at resolutions up to 3840x2160 @ 60Hz. The Multimedia 16x16 Matrix Switch works in conjunction with MuxLab's HDMI Receivers (500451-RX, 500451-PoE-RX, 500454-RX, or 500454-PoE-RX).

graph TD
    A["Port Control via Terminal Evaluator OP"] --> B["Multimedia 16x16 Matrix Switch, 4K/60"]
    B --> C["Input 1 - Input 4"]
    B --> D["Input 5 - Input 8"]
    B --> E["Input 9 - Input 12"]
    B --> F["Input 13 - Input 16"]
    B --> G["Input 14 - Input 15"]
    B --> H["Input 15 - Input 16"]
    B --> I["RS232"]
    B --> J["Ethernet cable"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#cfc,stroke:#333
    style E fill:#cfc,stroke:#333
    style F fill:#cfc,stroke:#333
    style G fill:#cfc,stroke:#333
    style H fill:#cfc,stroke:#333
    style I fill:#fcc,stroke:#333
    style J fill:#fcc,stroke:#333

1.2. Features

• 16x16 switching matrix
• Modular design supporting hot swappable input and output cards
  • HDMI supported with resolution up to 3840x2160 @ 60Hz (4:4:4)
• HDBT supported resolution up to 3840x2160 @ 30Hz (4:4:4), and limited support for 3840x2160 @ 60Hz (4:2:0)
• UTP/STP extension up to 230ft (70m) for HDBT card, and up to 330ft (100m) for HDBT/LAN card via Cat 5e/6 UTP/STP Cables
• Seamless integration with MuxLab's 11DMI Receivers (500450-RX, 500451-RX, 500451-PoE-RX, 500453-RX, 500454-RX, 500454-PoE-RX, and 500456-RX). (NOTE: See specifications of each receiver for information on supported standards, functionality and specifications.)
• Configurable EDID settings
• Front panel touch screen for local unit management
• Remote management via Ethernet Web interface, RS232, and IR
  • Supports transmission of RS232 and IR for control over end devices
• Firmware is field upgradable
  • Device control over HTTP and Telnet protocols
• 6U rackmount unit

Technical Specifications

Multimedia 16x16 Matrix Switch Chassis, 4K/60
Environment	IIDMI 1.4A, HDMI 2.0A, IHDBT
Devices	LCD and Plasma TVs, DVD and Blu-Ray players, monitors, projectors, PCs, laptops, home theatre systems, home theater PCs, game consoles.
Transmission	Transparent to the user
Bandwidth	18Gbps
Input Slot	4 slots supporting 4-port modular input card; HDMI, HDBT
Output Slot	4 slots supporting 4-port modular output card; HDMI, HDBT
Audio Slot	2 slots supporting 8-port modular matrix audio card for a maximum of 16x16 – (coming soon).
Connectivity	Ethernet LAN (RJ45), RS232 (DB9), Contact Relay (Terminal Block), Video Monitoring (HDMI), Audio Monitoring (3.5mm Stereo Jack), USB Device (USB Type A) and Infrared Sensor.
Display	7" TFT Display with Touch Screen
Management	Front panel LCD touch screen, RS232, IR, Webserver and 3rd party drivers
Maximum HDBT Port Distance	UTP/STP Cat 5e/6 Output port: 2300 (70m) HDBT card or 330ft (100m) HDBT/LAN card
Cables	Cat 5e/6 UTP/STP cables (or better) required for HDBT ports
Power	AC 100-240V 50/60Hz
Power Supply	Dual Redundant Power Supplies (secondary/redundant power supply sold separately) 100-240VAC to 12VDC @ 25A (300W)
LED Diagnostics	LAN (Link (Green) and Activity (Yellow))
Temperature	Operating: 0°C to 50°CStorage: 20°C to 85°CHumidity: Up to 95% non-condensing
Dimensions	6L 19" Rack Moutable: 19.0" x 10.5" x 14.6" (483mm x 267mm x 370mm)
Weight	25lbs (11kg)
Regulatory	FCC, CE, RoHS, WEEE
Safety	UL, CUL
Warranty	Two (2) years
Order Information	500480-US Multimedia 16x16 Matrix Switch Chassis with one Controller and one Power Supply Unit (500478 and US/Canada power cord)

© MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

HDMI / RS232 Input and Output Cards (4K/30)
Environment	HDMI 1.3A, HDMI 1.4A, HDCP 1.4
Devices	LCD and Plasma TVs, DVD and Blu-Ray players, monitors, projectors, PCs, laptops, home theatre systems, home theater PCs, game consoles.
Transmission	Transparent to the user
Bandwidth	10.2Gbps
Video Resolution	Up to 3840x2160 @ 30Hz (4:4:4)
Audio	Stereo Analog Audio (Insertion or Extraction)
IR Emitter	30KHz to 60KHz
Connectivity	4-port HDMI connectors, RS232 (terminal block), IR Emitter (3.5mm Mono Jack) & audio dc-embedded output or audio embedded input (3.5mm Stereo Jack)
HDMI Standard Distance	HDMI: 16ft (5m)
Cables	HDMI Cable
LED Diagnostics	Vidco (Green) and Audio (Green)
Temperature	Operating: 0°C to 50°CStorage: -20°C to 85°CHumidity: Up to 95% non-condensing
Dimensions	7.1" x 7.1" x 1.2" (180mm x 180mm x 30mm)
Weight	1.22lbs (0.55kg)
Regulatory	FCC, CE, RoHS, WEEE
Warranty	Two (2) years
Order Information	500481-T 4 Channel HDMI/RS232 Input Card, UHD-4K500481-O 4 Channel HDMI/RS232 Output Card, UHD-4K

Table 2: HDMI Card Specifications (4K/30)

HDMI 2.0A Input and Output Cards (4K/60) – (coming soon)
Environment	HDMI 2.0A, IDCP 1.4, IDCP 2.2
Devices	LCD and Plasma TVs, DVD and Ultra Blu-Ray players, monitors, projectors, PCs, laptops, home theatre systems, home theater PCs
Transmission	Transparent to the user
Bandwidth	18Gbps
Video Resolution	Up to 3840x2160, 60Hz (4:4:4)
Audio	Stereo Analog Audio (Insertion or Extraction)
IR Emitter	30KHz to 60KHz
Connectivity	4 port HDMI connectors, RS222 (terminal block), IR Ewittas (3.5mm Mono Ink)

Connectivity
4-nort HDMI connectors. RS232 (terminal block). IR Emitter (3.5mm Mono Jack)

© MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

HDBT/LAN Input and Output Cards (4K/30)
Environment	HDBT, HDCP 1.4
Devices	Compatible with HDBT Extender Receivers (500450-RX, 500451-RX, 500451-PoE-RX, 500453-RX, 500454-RX, 500454-PoE-RX, and 500456-RX)
Transmission	Transparent to the user
Bandwidth	10.2Gbps
Video Resolution	Up to 3840x2160 @ 30Hz, and limited support for 3840x2160 @ 60Hz (4:2:0)
Audio	Stereo Analog Audio (Insertion or Extraction)
Ethernet	Up to 10/100Mbps
Connectivity	4-port RJ45 connector & Audio (3.5mm Stereo Jack)
Maximum Distance	UTP/STP Cat 5e/6: 330ft (100m) up to 1080P Deep Color 230ft (70m) for 4K/30
Cables	Cat 5e/6 UTP/STP cables (or better)
LED Diagnostics	Link (Blue), Video (Blue) and Audio (Blue)
Temperature	Operating: 0°C to 50°CStorage: -20°C to 85°CHumidity: Up to 95% non-condensing
Dimensions	7.1" x 7.1" x 1.2" (180mm x 180mm x 30mm)
Weight	1.50lbs (0.68 kg)
Regulatory	FCC, CF, RoHS, WEEE
Warranty	Two (2) years
Order Information	500482-1 4 Channel HDBT/LAN Input Card, UHD-4K500482-O 4 Channel HDBT/LAN Output Card, UHD-4K

Table 4: HDBT/LAN Card Specifications (4K/30)

HDBT Input and Output Cards (4K/30)
Environment	HDBT, HDCP 1.4
Devices	Compatible with IHDBT Extender Receivers (500450-RX, 500451-RX, 500451-PoE-RX, 500453-RX, 500454-RX, 500454-PoE-RX, and 500456-RX)
Transmission	Transparent to the user
Bandwidth	10.2Gbps
Video Resolution	Up to 3840x2160 @ 30Hz, and limited support for 3840x2160 @ 60Hz (4:2:0)
Audio	Stereo Analog Audio (Insertion or Extraction)
Connectivity	4-port RJ45 connector & Audio (3.5mm Sterco Jack)
Maximum Distance	UTP/STP Cat 5e/6 230ft (70m) up to 1080P Deep Color 115ft (35m) for 4K/30
Cables	Cat 5e/6 UTP/STP cables (or better)

Cables

3. Installation Procedure and Operation

3.1. Part List

The Multimedia 16x16 Matrix Switch, 4K/60 (500480) includes the following components:

• Multimedia 16x16 Matrix Switch, 4K/60 Chassis

One Power Supply Unit

One Controller

• Power Cord (US, EU or UK)
• One (1) RS232 Cable
• One (1) Quick Reference Sheet

Please verify that all parts are present before proceeding.

3.2. Product Overview

The external connections and connection indicators of the Multimedia 16x16 Matrix Switch, 4K/60 are detailed in Figures 2 through 13. Please familiarize yourself with them before installing the unit.

MuxLab PRODIGITAL Multimedia 16x16 Matrix Switch 4K60 ULTRA NO MONITOR OUT AUDIO OUT

Figure 2: Front Panel

Two solid color blocks: blue on the left and dark on the right, with label 'A5' in the bottom-right corner (no other text or symbols)

© MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

B1 Input Output B2 B3 B4 Audio Matrix 1 Audio Matrix 2 B5 Controller B6 PSU 1 PSU 2 B7 B8

Figure 4: Back Panel

Link LED Video LED A HDBaseT L V RJ45 Port Audio LED

© MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

Link LED Video LED A HDBaseT L V RJ45 Port Audio LED

Figure 7: Back Panel Detail B3 (Output Port 1)

RS-232 Port Tx Rx A V HDMI Audio LED Video LED HDMI Port IR IR Emitter Port Audio Insertion Port Aud IN

Figure 8: Back Panel Detail B4 (Output Port 16)

© MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

Heart Beat LED NO. NC R54V0 R54V1 Control Board Dry Contact Relay IR Sensor Service (USB) Control (RS-232) Ethernet (RJ45) Status LED

Figure 10: Back Panel Detail B6 (Controller)

Primary Power Supply Secondary (Redundant) Power Supply

Figure 11: Back Panel Detail B7 (Power Supplies)

© MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

Figure 13: Input and Output Card Modules (Sold Separately)

3.3. Pre-Installation Checklist

The Multimedia 16x16 Matrix Switch, 4K/60 provides a centralized HDMI switching center via HDMI or UTP/STP cables.

1. The Matrix Switch can be used in conjunction with MuxLab's UTP/STP HDMI Receivers (500450-RX, 500451-RX, 500451-PoE-RX, 500453-RX, 500454-RX, 500454-PoE-RX, and 500456-RX).
2. The Matrix Switch is typically installed in a remote telecom room/closet and is connected to multiple video sources and display devices via Cat 5e/6 UTP/STP or HDMI cables. HDMI ports on the Matrix Switch are connected directly to local source and display devices via HDMI cables. A MuxLab Receiver is installed at each remote source and display to support connections to HDBT ports on the Matrix Switch via a Cat 5e/6 cable.

3.4. Physical Installation

MuxLab's Multimedia 16x16 Matrix Switch, 4K/60 comes with mounting brackets for standard 19" rack mounting. Select the final destination for the product and install the unit using standard rack-mount screws.

Once positioned in the rack, secure the unit by fastening the front panel to the rack with four screws. Four additional screws may be used to further secure the front panel to the rack. See Figure 14 for an illustration of a completed installation (front view).

Pure technical line drawing of a rectangular panel with mounting holes and internal components (no text or symbols)

3.5. Installation Procedure

In order to install the Multimedia 16x16 Matrix Switch, 4K/60, please follow the steps below:

1. Place the Multimedia 16x16 Matrix Switch, 4K/60 in its final location (see Section 3.4 Physical Installation).
2. If a second power supply unit is required for redundancy, install it (see Section 3.7 Power Supply Unit Installation). Note that the secondary (redundant) power supply (PN: 500478) is sold separately.
3. Install the input and output cards modules (sold separately). Input card modules fit into the four slots on the left side of the back panel, and output card modules fit into the four slots on the right side of the back panel (see Section 3.6 Card Module Installation).
4. Connect the source(s) to the Matrix Switch via ports on the input card modules located on the back panel. Ensure that power is turned Off at the source(s). For HDBT inputs, MuxLab HDBT Transmitters must be installed at each source (see MuxLab HDBT Transmitter Installation Guide for more information).
5. Connect the display(s) to the Matrix Switch via ports on the output card modules located on the back panel. Ensure that the display(s) are turned Off. For HDBT outputs, MuxLab HDBT Receivers must be installed at each display (see MuxLab HDBT Receiver Installation Guide for more information).
6. Power up the equipment.
7. Figure 15 illustrates a typical configuration.

The Matrix Switch is now ready to use. See Section 3.8 Manual Control for instructions on local unit usage.

© MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

graph TD
    A["HDMI 16x16 Matrix Switch, 4K/60"] --> B["Port Control via Terminal Emulator or Ethernet Web Interface"]
    A --> C["HDMI Receiver 1"]
    A --> D["HDMI Receiver 2"]
    A --> E["HDMI Receiver 7"]
    A --> F["HDMI Receiver 8"]
    A --> G["Display 1"]
    A --> H["Display 2"]
    A --> I["Display 7"]
    A --> J["Display 8"]
    A --> K["..."]
    A --> L["..."]
    A --> M["..."]
    A --> N["..."]
    A --> O["..."]
    A --> P["..."]
    A --> Q["..."]
    A --> R["..."]
    A --> S["..."]
    A --> T["..."]
    A --> U["..."]
    A --> V["..."]
    A --> W["..."]
    A --> X["..."]
    A --> Y["..."]

3.6. Card Module Installation

To install a card module in the Multimedia 16x16 Matrix Switch, 4K/60, please follow the steps below:

1. Align the card module with the plastic rail found in the given slot at the back of the Matrix Switch.
2. Gently slide the card module into the slot. A hard stop should be felt when the connector interface of the card module is flush with the outside surface of the back panel.
3. Tighten both thumbscrews to secure the card module to the back panel of the Matrix Switch.

NOTE: Card modules are hot-swappable, meaning that they can be added or removed while the Matrix Switch is powered ON. When hot-swapping a card module, follow all standard safety precautions for working with live circuitry. Also ground yourself by touching a metal surface before manipulating a card module to avoid damaging the card with static electricity.

Thumb screw Module

3.7. Power Supply Unit Installation

To install a power supply unit in the Multimedia 16x16 Matrix Switch, 4K/60, please follow the steps below:

1. Holding the power supply unit with both hands (one on the chrome handle and the other on the top clip), align the power supply unit with the sliding rail found in the given power supply slot at the back of the Matrix Switch.
2. Gently slide the power supply unit into the slot. A hard stop should be felt when the power supply unit back surface is flush with the outside surface of the back panel.
3. Tighten the thumbscrew at the power supply unit back surface.
4. Plug the power cord into the power supply unit socket and secure it with the clip. Power On the power supply via the appropriate power On switch.

NOTE: Power supply units are hot-swappable, meaning that they can be added while the Matrix Switch is powered On. If only one power supply is installed and it needs to be removed, then first power the Matrix Switch Off before removing/replacing the power supply. When hot-swapping a power supply unit, follow all standard safety precautions for working with live circuitry. Also ground yourself by touching a metal surface before manipulating a card module to avoid damaging the card with static electricity.

Clip

3.8. Matrix Switch Local Control

The Startup screen is the default screen that appears when the Multimedia 16x16 Matrix Switch, 4K/60 is powered up. It displays the MuxLab logo at the top, product name at the bottom, six navigation keys in the middle, and six navigation icons on the extreme right of the screen. At the top right of the screen is a home key, which returns the user to the Startup screen.

Logo Muxlab Matrix Connect EDIO Mgmt Testing Network Settings About Navigation Keys Product Name Multimedia16x16 Matrix Switch Home Key Navigation Icons HOME

Figure 18: Startup Screen

The navigation keys are as follows:

Matrix Connect: Navigates to the Matrix Connect screen, where the user can view and modify input to output connectivity.

© MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

Settings: Navigates to the Settings screen, where the user can modify Matrix Switch operational settings.

About: Navigates to the About screen, where firmware version information is displayed.

1. Matrix Connect Screen

Input Area Output Area Navigation Icons Video Preview Input Channel: info Output Card 1 Setup Output Card 2 Setup Output Card 4 Setup

Input icons can be either selected (dark background) or deselected (light background), although only one input icon can be selected at a time. A selected input icon means that outputs in the outputs area can be connected to or disconnected from the given input simply by pressing on them. While an input is selected, all outputs that are in the selected state indicate that they are connected to the given input, while all outputs that are in the deselected state indicate that they are not connected. When an input icon is selected, pressing on a deselected output icon will connect it to the selected input, and conversely pressing on a selected output icon will disconnect it.

Selected

Deselected

Note: When all input icons are deselected, the output icons that show up in the selected state indicate that they are connected to inputs, while output ports that are in the deselected state indicate that they are not connected to any input.

Each input icon indicates the type of input to which it corresponds:

1. HDMI or

2. HDBT

3. HDMI input icons show an HDMI connector in a blue circle, along with the input port number (1 to 16) and a status indicator LED that can be green (On) or grey (Off).

4. A green status indicator LED (On) indicates that the given HDMI input of the Matrix Switch is physically connected to a powered HDMI source. Note that this condition does not necessarily mean that an active signal is being sent from a source to this input, only that an active signal can be sent (the source must be powered, but may be in an Off/Standby state).

5. A grey status indicator LED (Off) indicates that the given HDMI input of the Matrix Switch is not physically connected to an HDMI source OR that the given HDMI input of the Matrix Switch is physically connected to an HDMI source, but that the given source is not powered.

1. HDBT input icons show an RJ45 connector in a blue circle, along with the input port number (1 to 16) and two LEDs (upper and lower) that relate the link status and signal status, respectively, of the connection between the given HDBT input and a MuxLab HDBT Transmitter on the input end. Each LED can be green (On) or grey (Off).

Upper LED - Link Status

The upper LED indicates the status of the connection between the given HDBT input of the Matrix Switch and a MuxLab HDBT Transmitter.

• A green (On) link status LED indicates that the given HDBT input of the Matrix Switch is physically connected to a powered MuxLab HDBT Transmitter and that a link has been established between the two.
• A grey (Off) link status LED indicates that the given HDBT input of the Matrix Switch is not connected to a MuxLab HDBT Transmitter OR that the given HDBT input of the Matrix Switch is physically connected to a MuxLab HDBT Transmitter, but that this Transmitter is not powered, meaning that no link has been established between the two connected devices.

Lower LED - Signal Status

The lower LED indicates the status of the signal between the given HDBT input of the Matrix Switch and the powered MuxLab HDBT Transmitter to which it is connected.

• A green (On) signal status LED indicates that the given HDBT input of the Matrix Switch is receiving an active signal from the powered MuxLab HDBT Transmitter to which it is connected. (Please note that a green signal status LED necessarily means a green link status LED, since an active signal can only be received from a MuxLab HDBT Transmitter when it is connected to the Matrix Switch and powered.)
• A grey (Off) signal status LED indicates that the given HDBT input of the Matrix Switch is not receiving an active signal from the powered MuxLab HDBT Transmitter to which it is connected.

Output Area

The output area contains 16 output icons labeled 1 through 16, one for each output port on the Matrix Switch.

Output icons can be either selected (dark background) or deselected (light background), and many output icons can be selected at any given time. A selected output icon means that the given output is connected to the selected input icon appearing and selected in the input area. When an output icon is selected, pressing it will

Selected

Deselected

disconnect it from the selected input icon appearing in the input area. When an output icon is deselected, pressing it will connect it to the selected input icon appearing in the input area (if no selected icon appears in the input area, pressing a deselected output icon will do nothing). Note that when no selected input icons appear in the input area, all output icons that are connected to an input will display as selected.

If connected to an input, an output icon will display the number of that input in an orange filled circle.

Each output icon indicates the type of input to which it corresponds:

1. HDMI or

2. HDBT

3. HDMI output icons show an HDMI connector in a blue circle, along with the output port number (1 to 16), the number of the connected input (if applicable), and a status indicator LED that can be green (On) or grey (Off).

- A green status indicator LED (On) indicates that a given HDMI display is connected and power on. Note that this condition does not necessarily mean that an active signal is being sent from a display or end device to this output, only that an active signal can be sent (the display must be powered, but may be in an Off/Standby static).

Connected Input Port Number

(1) ep.(e) olabie;

Output Port Number—

-Status Indicator

1. HDBT output icons show an RJ45 connector in a blue circle, along with the output port number (1 to 16), the number of the connected input (if applicable), and two LEDs (upper and lower) that relate the link status and signal status, respectively, of the connection between the given HDBT output and a MuxLab HDBT Receiver on the output end. Each LED can be green (On) or grey (Off).

Upper LED - Link Status

The upper LED indicates the status of the connection between the given HDBT output of the Matrix Switch and a MuxLab HDBT Receiver.

• A green (On) link status LED indicates that the given HDBT output of the Matrix Switch is physically connected to a powered MuxLab HDBT Receiver and that a link has been established between the two.
• A grey (Off) link status LED indicates that the given HDBT output of the Matrix Switch is not connected to a MuxLab HDBT Receiver OR that the given HDBT output of the Matrix Switch is physically connected to a MuxLab HDBT Receiver, but that this Receiver is not powered, meaning that no link has been established between the two.

Lower LED - Signal Status

The lower LED indicates the status of the signal between the given HDBT output of the Matrix Switch and the powered MuxLab HDBT Receiver to which it is connected.

• A green (On) signal status LED indicates that the given HDBT output of the Matrix Switch is receiving an active signal from the display connected to the powered MuxLab HDBT Receiver. (Please note that a green signal status LED necessarily means a green link status LED, since an active signal can only be received from a MuxLab HDBT Receiver when it is connected to the Matrix Switch and powered.)
• A grey (Off) signal status LED indicates that the given HDBT output of the Matrix Switch is not receiving an active signal from the display connected to the powered MuxLab HDBT Receiver.

Connected Input Port Number.

(applicable)

© MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

Input Information

Pressing the Input Channel Info button when any single input icon is selected turns the button blue.

OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT

Figure 24: Input Channel Info Button

The Channel Info Input dialog then appears, which provides additional information for the given input that is not shown within the icon itself (including Link Type, Frame Rate, Color Mode, etc.). It also allows the user to configure certain properties of the given input.

Channel Info Input: 16 Link Type: HDMI 1.4 (3.4Gbits) Hot-Plug: HDBase-T Chip Number: Not Applicable

Output Information

The Matrix Switch is equipped with four output cards (1, 2, 3, 4), information for each of which can be viewed at a glance by pressing the Output Card X Setup button (where X corresponds to the output card number), which turns blue. Note that the state of the output icon(s), highlighted or not, does not affect what is displayed by the Output Card X Setup dialog.

INPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT OUTPUT Output Card 3 Setup Output Card 2 Setup Output Card 4 Setup

Figure 26: Output Card X Setup Button

The Output Card X Setup dialog then appears, which provides information for all the outputs on the given card. It also allows the user to configure certain properties of the outputs on the given card.

2. EDID Management Screen

Inputs Outputs LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYMC LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYM LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYNE LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYME LENDYNE LENDYME LENDYME LENDYME LENDYME LENDYNE LENDYME LENDYME LENDYNE LENDYME LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNGE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE LENDYNE

Figure 28: EDID Management Screen

The EDID Management screen allows users to view and modify the EDID settings of inputs.

Inputs are shown on the left, outputs on the right, predefined EDID settings on the bottom row, and screen commands above the bottom row. Navigation icons are shown on the extreme right.

Selecting an input or output changes its foreground color to grey. An input port EDID can be set to the EDID of an output port or to a preset EDID from the EDID Settings section. Select the input port to change

and the EDID to copy and press Copy EDID. Currently supported Screen Commands and EDID Settings have a white background when deselected, and a gray background

3. Testing Screen

Outputs Video Test Patterns Audio Test Signals Video Settings Test Button TEST Navigation Icons 1080p50 1080p24 1080p30 1080p60 2150p25 2150p50 1080p60 1080p23 1080p60 2150p24 2150p30 2150p60

Figure 29: Testing Screen

The Testing screen allows users to apply various visual test patterns and audio test signals to one or more outputs (displays) to ensure the setup is working as expected.

Video test patterns and audio test signals are shown on the left, output icons on the right, video settings above the bottom row, and the Test button on the bottom row.

By highlighting a video test pattern or audio test signal, a video setting, and one or more output icons, the user can send the test pattern to the given output(s) by pressing the Test button. A second press of the Test button stops an ongoing test, as does leaving the Test Screen.

4. Network Screen

Entry Fields Numeric Keypad DHCP On: IP Address: 192.168.2.112 Netmask: 255.255.255.000 DNS: 000.000.000.000 Gateway: 000.000.000.000 MAC Address bB 27.eb 30.4c:18 Web Server On: TelNet Server On: 1 2 3 4 5 6 7 8 9 BS 0 EN Navigation Icons

Figure 30: Network Screen

The Network screen allows users to configure the Matrix Switch Ethernet network setting. The screen is divided into three parts: Entry fields on the left, virtual keypad on the right, and navigation icons on the extreme right.

Entry fields consist of three check boxes and five address fields, all of which enable the user to completely define the Matrix Switch Ethernet network settings.

Check boxes include the following:

- DHCP On/Off

© MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

5. Settings Screen

Serial Console Baudrate: 9500 19200 38400 57600 115200 Serial Console Parity: 8N1 8E1 801 Touch Beep: On Navigation Icons

Figure 31: Settings Screen

The Settings screen allows users to configure the Matrix Switch. The screen is divided into two parts: Settings in the middle and navigation icons on the extreme right.

Settings consist of the following, which can all be configurable through check boxes:

• Serial Console Baudrate: To set the RS232 port transfer data rate.
• Serial Console Parity: To set the RS232 port number of bits and parity.
• Touch Beep: To enable or disable the screen touch beep sound.

© MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

6. About Screen

Muxlab Multimedia 16x16 Matrix Switch Input Card 1 Firmware Revision: No Card Output Card 1 Firmware Revision: No Card Input Card 2 Firmware Revision: 0.1.1 Output Card 2 Firmware Revision: 0.1.2 Input Card 3 Firmware Revision: 0.1.1 Output Card 3 Firmware Revision: 0.1.2 Input Card 4 Firmware Revision: 0.1.1 Output Card 4 Firmware Revision: 0.1.2 Matrix Controller Rev: 0.1.1 Muxlab Application Software Version: 0.0.1 Update Matrix's firmwars Multimedia 16x16 Matrix Switch Controller, Copyrights (c) 2015 Muxlab Inc

Figure 32: About Screen

The About screen provides the user with software/firmware version information and also allows the user to upgrade the Matrix Switch software/firmware.

To update the Matrix Switch software/firmware, follow the procedure below:

1. Download the latest Matrix Switch (500480) software/firmware to a USB memory stick. The software/firmware is available on the MuxLab website under "Support".
2. Insert the USB memory stick into either the front or rear USB port.

3.9. Matrix Switch Remote Control

In addition to the touch screen for local control of the Multimedia 16x16 Matrix Switch, the unit supports remote control via RS232, Telnet, IP and a web interface. Depending on the software used for remote control, automation may also be possible.

Control commands for the Matrix Switch are listed in the Appendix, including ASCII commands to be sent over an RS232 and Telnet interface, and IP commands over an Ethernet network. The web interface is described further down within this section.

RS232 Control and Connectivity

An ASCII terminal or computer running terminal emulation software is required to issue ASCII commands to the Matrix Switch via RS232. Connect the terminal or computer to the Multimedia 16x16 Matrix Switch via an RS232 cable that has a straight-through configuration as shown in Figure 33. (Note: The Matrix Switch supports a DB9 Female connector.)

graph TD
    A["2"] --> B["3"]
    B --> C["5"]
    D["2"] --> E["3"]
    E --> F["5"]

D20
D20

© MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

RJ45 Link

Pin 1 (R) Pin 2 (T)

Pin 3 (R) Pin 6 (T)

Pin 4 (R) Pin 5 (T) Pin 7 (R) Pin 8 (T)

Pin 7 (K) Pin 8 (T)

Figure 34: Ethernet Cable Configuration

There are two LEDs at the top of the RJ45 Ethernet jack: A yellow LED will illuminate if a link is detected, and a green LED will flash if Ethernet activity is detected.

Once the Matrix Switch has been physically connected to an Ethernet network, use the IP address AAA.BBB.CCC.DDD in your Telnet software to access and take control over the Matrix Switch. (NOTE: The device IP address can be obtained by going to the Network Screen on the front touch panel display.).

Once connected and setup, ASCII commands (as found in the Appendix) can be sent via the Telnet interface to manage the Matrix Switch.

IP Control and Connectivity

The Multimedia 16x16 Matrix Switch may be controlled via IP commands transmitted over an Ethernet IP network. The Matrix Switch must be connected to an Ethernet network using an Ethernet cable as described above in the Telnet case (see Figure 34). (NOTE: The device IP address can be obtained by going to the Network Screen on the front touch panel display.).

Third party software can execute the IP commands listed in the Appendix to remotely manage the Matrix Switch.

Web Interface Control and Connectivity

The Multimedia 16x16 Matrix Switch also offers a web interface for remote control over an Ethernet network. The Matrix Switch must be connected to an Ethernet

© MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

Figure 36. Presets of predefined connectivity setups can be easily loaded to quickly reconfigure the Matrix Switch connectivity arrangements. The operator is also able to create and save new presets, or modify existing ones.

Muxlab Muxlab Network Controller (500480) Products | Settings | Help SELECTED PRODUCT : 480 : Matrix 16x16 (500480) | Muxlab | Matrix Setup | MATRIX Set-up Modify any available settings and click Save to apply your changes Refresh Display (16 ) Port # Name Type Mounted 1 Output 1 HDBT ✓ 2 Output 2 HDBT ✓ 3 Output 3 HDBT ✓ 4 Output 4 HDBT ✓ 5 Output 5 HDBT ✓ 6 Output 6 HDBT ✓ 7 Output 7 HDBT ✓ 8 Output 8 HDBT ✓ 9 Output 9 HDMI ✓ 10 Output 10 HDMI ✓ 11 Output 11 HDMI ✓ 12 Output 12 HDMI ✓ 13 Output 13 HDMI ✓ 14 Output 14 HDMI ✓ 15 Output 15 HDMI ✓ 16 Output 16 HDMI ✓

© MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

Muxlab Muxlab Network Controller (500480) Language English Logout Products | Settings | Help SELECTED PRODUCT : 480 : Matrix 16x16 (500480) | Muxlab | Matrix Set-up Matrix Connect your displays to the desired sources below. Once you've selected the displays you want to change, use the "Connect" button at the bottom to make the connections. DISPLAY SOURCE Output 1 Input 5 ▼ Output 2 Input 5 ▼ Output 3 Input 5 ▼ Output 4 Input 5 ▼ Output 5 Input 5 ▼ Output 6 Input 5 ▼ Output 7 Input 5 ▼ Output 8 Input 5 ▼ Output 9 Input 5 ▼ Output 10 Input 15 ▼ Output 11 Input 15 ▼ Output 12 Input 15 ▼ Output 13 Input 15 ▼ Output 14 Input 15 ▼ Output 15 Input 15 ▼ Output 16 Input 15 ▼ Connect PRESETS • Current active Preset: [5] connect 5-15 ▼ • Save current connections in following preset: • Modify selected preset Name: Save C:\2019 MUXLAB\REC @0006.303

3.10. Remote Control of Sources and Displays

The unit features built-in firmware that allows a set of ASCII (via RS232 & Telnet) and IP commands to be sent to the Multimedia 16x16 Matrix Switch, which in turn are redirected through the IR and RS232 ports to control source and display devices. Source and display devices do not have to be controlled at their physical location. Using the IR Emitters or RS232 ports of a Matrix Switch HDMI card, or the IR Emitter or RS232 port of a MuxLab HDBT Extender, each source and display located at different physical locations can be remotely controlled.

IR Source Control

To use ASCII (via RS232 & Telnet) or IP commands for IR Emitter source control, ensure that the IR emitter cables leading from the IR Emitter ports of the HDMI Input Cards or the MuxLab HDBT Transmitter Extenders have their emitter ends placed in front of the IR sensors of the sources. Do this for all ports of all sources (see Table 6). The Matrix Switch input cards support IR control of up to 16 sources, when fully populated.

IR source control is accomplished via a set of ASCII (via RS232 & Telnet) and IP commands that are redirected to the IR Emitter ports. The applicable ASCII and IP commands can be found in the Appendix.

Matrix/Extender - IR Emitter Ports	IR Emitter Cable	IR Sensor on Sources
1	Jack End ...... Emitter End	1
2	Jack End ...... Emitter End	2
3	Jack End ...... Emitter End	3
4	Jack End ...... Emitter End	4
5	Jack End ...... Emitter End	5
6	Jack End ...... Emitter End	6
7	Jack End ...... Emitter End	7
8	Jack End ...... Emitter End	8
9	Jack End ...... Emitter End	9

IR display control is accomplished via a set of ASCII (via RS232 & Telnet) and IP commands that are redirected to the IR Emitter ports. The applicable ASCII and IP commands can be found in the Appendix.

Matrix/Extender – IR Emitter Ports	IR Emitter Cable	IR Sensor on Displays
1	Jack End ...... Emitter End	1
2	Jack End ...... Emitter End	2
3	Jack End ...... Emitter End	3
4	Jack End ...... Emitter End	4
5	Jack End ...... Emitter End	5
6	Jack End ...... Emitter End	6
7	Jack End ...... Emitter End	7
8	Jack End ...... Emitter End	8
9	Jack End ...... Emitter End	9
10	Jack End ...... Emitter End	10
11	Jack End ...... Emitter End	11
12	Jack End ...... Emitter End	12
13	Jack End ...... Emitter End	13
14	Jack End ...... Emitter End	14
15	Jack End ...... Emitter End	15
16	Jack End ...... Emitter End	16

Table 7: IR Display Control Configuration

RS232 Source and Display Control

To use ASCII (via RS232 & Telnet) or IP commands for RS232 port source and/or display control, ensure that the RS232 cables leading from the RS232 ports of the HDMI Input and Output Cards or the MuxLab HDBT Transmitter and Receiver Extenders are connected to the source and display devices. See Figure 33 for more details on the RS232 cable specifications. Do this for all ports of all sources and displays. The Matrix Switch input and output cards support RS232 based control of up

4.

Troubleshooting

Table 8 lists common problems that affect image quality, as well as their possible causes and solutions.

PROBLEM	POSSIBLE SOLUTIONS
No Image	Check the matrix connection status
No Image	Verify that the cables are properly connected
No Image	Verify that the source devices are powered up.
No Image	Verify that the source resolution matches the Matrix Switch Card and Extender resolution capabilities/specifications.
No Image	Verify that the display supports HDCP.
White Dots in ImageFlickering ImageChoppy Sound	If using an extender, verify that the cable distance is within specifications. For UTP/STP, the distance limit is 230ft (70m) for HDBT card, and up to 330ft (100m) for HDBT/LAN card.
Wrong Image Appears	Check matrix connection
Not All Display Devices Work	Check that the display supports the source resolution.

Table 8: Troubleshooting

If the information above does not solve the problem, contact your nearest MuxLab dealer or MuxLab Technical Support at 877-689-5228 (toll free in North America) or ([phone] (International), please have the following information ready:

• Unit model number.
• Cabling layout. Please include the models of the HDMI sources and displays, as well as HDBT Transmitters and Receivers (if any), cable length and type.

5.

Appendix

A. ASCII Command Set

Ensure that the terminal emulation program parameters are set to the following:

BAUD Rate: 9600

Data bits: 8

Stop bits: 1

Parity: None

Flow control: None

It should be noted that commands are case sensitive and arguments must be separated by a single space. Commands must be entered in the syntax as described below and must end with a carriage return.

Serial/Telnet Port Commands

1. Connection

connect -i -0

Description: Connect a specific input to a specific output

Arguments: : 1 to 16

: 1 to 16 Example: Connect input 2 to output 4 connect -i 2 -o 4 Response: [0,0,0,2,0,0,0,0,0,0,0,0,0,0] (or an error message if the command failed) connect -i -o all Description: Connect a specific input to all outputs Arguments: : 1 to 16 Example: Connect input 2 to all outputs connect -i 2 -o all Response: [2,2,2,2,2,2,2,2,2,2,2,2,2] (or an error message if the command failed) connect -i -0 Description: Connect a specific input to a consecutive range of outputs Arguments: : 1 to 16 : 1 to 16 : 1 to 16 shall be inferior or equal to Example: Connect input 2 to outputs 1, 2, and 3 connect -i 2 -o 1 3 Response: [2,2,2,0,0,0,0,0,0,0,0,0,0,0] (or an error message if the command failed) © MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

2. Disconnection

disconnect -i Description: Disconnect a specific input port from all output ports connected to it Arguments: : 1 to 16 Example: Disconnect input 3 from all outputs connected to it disconnect -13 Response: [2,2,2,2,2,2,0,2,2,2,2,2,2,2] (or an error message if the command failed) disconnect -o

Description: Disconnect a specific output port from the input ports connected to it Arguments:

: 1 to 16 Example: Disconnect output 3 from the input connected to it disconnect -o 3 Response: [2,2,0,2,2,2,2,2,2,2,2,2,2] (or an error message if the command failed)

disconnect -all

Description: Disconnect all output ports Arguments: Example: Disconnect all outputs disconnect -all Response: [0,0,0,0,0,0,0,0,0,0,0,0,0] (or an error message if the command failed)

3. EDID

edidcopy -p Description: Copy the specified predefined EDID values to all input ports Arguments: : 1080p3d, 1080p, 1080i, 1080p51, 1080p71, uhd30, uhd60 © MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

3. EDID (Continued)

edidcopy -o

Description: Copy EDID from the specified output port to all input ports Arguments:

: 1 to 16 Example: Copy EDID from the output port # 2 to all input ports edidecopy -o 2 Response: EDID:["input all","output 2"] edidread -i Description: Read EDID from the specified input port Arguments: : 1 to 16 Example: Read EDID from the input port # 2 edidread -i 2 Response: EDID Input Channel: 2 Monitor's Name: MUX1080P Manufacture: MUX Product Code: 0001 Week of Manufacture: 08 Year of Manufacture: 2008 edidread -o

Description: Read EDID from the specified output port Arguments:

: 1 to 16 Example: Read EDID from the output port # 3 edidread -o 3 Response: EDID Output Channel: 3 Monitor's Name: LGTV Manufacture: MSG Product Code: 0001 Week of Manufacture: 23 Year of Manufacture: 2012

3. EDID (Continued)

edidload -i -l "" or -d "" Description: Load EDID from the specified input port from the local internal drive or USB Device Arguments: : 1 to 16 : (-l: Local Drive, -d: USB Memory stick) Example: Load EDID to the input port # 3 from the USB Memory Key edidload -i 3 -d "Port 3 EDID" Response: EDID Loaded and Assigned to Input Channel 3

4. Get

get -i Description: Get the connection state of a specific input port Arguments: : 1 to 16 Example: Get connection state of input port 2 gct -i 2 Response: Input 02 connected to: 01 (or an error message if the command failed)

get -i

Description: Get the connection state of all input ports Arguments: Example: Get connection state of all input ports get -i Response: Input 01 connected to: none Input 02 connected to: 01 Input 03 connected to: none ... {and so on} (or an error message if the command failed)

aet -ison

4. Get (Continued)

get -o

Description: Get the connection state of a specific output port Arguments:

: 1 to 16 Example: Get connection state of output port 4 get -o 4 Response: Output 04 connected to: 1 (or an error message if the command failed)

get -o

Description: Get the connection state of all output ports Arguments: Example: Get connection state of all output ports get -o Response: Output 01 connected to: 03 Output 02 connected to: 04 Output 03 connected to: none ... {and so on} (or an error message if the command failed) © MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

5. Help

help or?

Description: Display all the command list definition available Arguments: Example: Display all the command list help Response: Available Commands: alarm -f -l -n connect -i -o -json -p disconnect -i -o -all edidcopy -p -o -i get -i -o -json help -c name -i -o -preset -unit network -ip -m -g -dhcp password -wadmin -wuser preset -s -l reset -f senddata -i -o -b -d serialdata -i -o serial -b -o status version ? -c audioinsert -0 edidread -i -o edidsave -i -o -l -d cididload -i -l -d

6. Name

name -i "" Description: Set a name for the selected input port Arguments: : 1 to 16 : up to 20 characters Example: Set name "My DVD Player" for input port 4 name -i 4 "My DVD Player" Response: Input Names: ["Input 1", "Input 2", "Input 3", "My DVD Player"...] (or an error message if the command failed)

name -i

Description: Get a list of all the input port names Arguments: Example: Get list of all input port names name -i Response: Input Names: ["Input 1", "Input 2", "Input 3", "My DVD Player"...] (or an error message if the command failed) name -o

"" Description: Set a name for the selected output port Arguments:

: 1 to 16 : up to 20 characters Example: Set the name "Kitchen TV" for output port 4 name -o 4 "Kitchen TV" Response: Output Names: ["Output 1", "Output 2", "Output 3", "Kitchen TV", "Output 5", "Output 6", "Output 7", "Output 8"...] (or an error message if the command failed)

name -o

Description: Get a list of all the output port names Arguments:

6. Name (Continued)

name -preset

Description: Get a list of all the preset names Arguments: Example: Get list of all preset names name -preset Response: Preset Names: ["Preset 1", "Preset 2", "Preset 3", "Preset 4", "Preset 5", "Preset 6", "Week-end", "Preset 8"...] (or an error message if the command failed) name -unit "" Description: Set a name for the unit Arguments: : up to 20 characters Example: Set the name "MuxLab Switch" for the unit name -unit "MuxLab Switch" Response: Unit Name: ["MuxLab Switch"] (or an error message if the command failed)

name -unit

Description: Get the unit name Arguments: Example: Get the unit name name -unit Response: Unit Name: ["MuxLab Switch"] (or an error message if the command failed)

7. Network

network

Description: Get the network address values (IP, mask and gateway) Arguments: Example: Get network address values network Response: IP: 10.0.1.101 MASK: 255.255.0.0 GATEWAY: 10.0.0.1 DHCP: ON (or an error message if the command failed) network -ip Description: Set a specific IP address (note that DHCP must be disabled to perform this action) Arguments: : #.#.#.# Example: Set the TP address to 192.25.80.13 Network -ip 192.25.80.13 Response: IP: 192.25.80.13 MASK: 255.255.0.0 GATEWAY: 10.0.0.1 DHCP: OFF (or an error message if the command failed) network -m Description: Set a specific mask address (note that DHCP must be disabled to perform this action) Arguments: : #.#.#.# Example: Set the mask address to 255.255.255.0 Network -m 255.255.255.0 Response: IP: 192.25.80.13 ...... © MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

7. Network (Continued)

network -dhcp Description: Enable/disable DHCP feature Arguments: : on or off Example: Enable the DHCP feature Network -dhcp on Response: IP: 10.0.1.101 MASK: 255.255.0.0 GATEWAY: 10.101.1.5 DHCP: ON (or an error message if the command failed)

8. Password

password -wadmin Description: Set the web server 'Admin' password Arguments: : alphanumeric (max. length 20) Example: Change the web admin password to new123 password -wadmin new123 Response: Web server Admin password set successfully (or an error message if the command failed) password -wuser Description: Set the web server 'User' password Arguments: : alphanumeric (max. length 20) Example: Change the web user password to new123 password -wuser new123 Response: Web server User password set successfully (or an error message if the command failed) © MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

9. Preset (Continue)

preset -l

Description: List the current connection of all the preset Arguments: Example: Get the preset connection list

preset -l

Response: ["Preset 1",1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16] ["Preset 2",1,1,1,1,1,1,1,1,1,1,1,1,1,1] ["Preset 3",0,0,0,0,0,0,0,0,0,0,0,0,0] ["Presel 4",0,0,0,0,0,0,0,0,0,0,0,0,0] ["Preset 5",0,0,0,0,0,0,0,0,0,0,0,0,0] ["Preset 6",0,0,0,0,0,0,0,0,0,0,0,0] ["Preset 7",0,0,0,0,0,0,0,0,0,0,0,0,0] ["Presct 8",0,0,0,0,0,0,0,0,0,0,0,0,0] ["Preset 9",0,0,0,0,0,0,0,0,0,0,0,0,0] ["Preset 10",0,0,0,0,0,0,0,0,0,0,0,0,0,0 ["Preset 11",0,0,0,0,0,0,0,0,0,0,0,0,0] ["Preset 12",0,0,0,0,0,0,0,0,0,0,0,0,0] ["Preset 13",0,0,0,0,0,0,0,0,0,0,0,0,0] ["Presel 14",0,0,0,0,0,0,0,0,0,0,0,0,0] ["Preset 15",0,0,0,0,0,0,0,0,0,0,0,0,0] ["Preset 16",0,0,0,0,0,0,0,0,0,0,0,0,0] (or an error message if the command failed)

10. Reset

reset -f

Description: Reset the unit and restore it to its factory settings Arguments:

11. Sending Data

senddata -i -b -d "" Description: Send pass through data to a specific input port Arguments: : 1 to 16 : 9600, 19200, 38400, 57600 or 115200 : Hex string (max 80 characters) Example: Send the following 4 bytes to input port #3 0xA1, 0x55, 0xF2, and 0xC8 senddata -i 3 -b 9600 -d "A155F2C8" Response: ["I0304A1B2C3D4"] Where: I = input port number 03 = port number 04 = Data length that follows (max value 0x28 bytes.) A1B2C3D4 = data in hexadecimal (0xA1, 0XB2, 0xC3, 0xD4)

Command performed successfully

(or an error message if the command failed) senddata -o

-b -d "" Description: Send pass through data to a specific output port Arguments: : 1 to 16 : 9600, 19200, 38400, 57600 or 115200 : Hex string (max 80 characters) Example: Send the following 4 bytes to output port #1 0x1C, 0x44, 0xD2, and 0xFF senddata -i 1 -b 9600 -d "1C44D2FF" Response: ["O01041C44D2FF"] Where: 0 = output port number 01 = port number 04 = Data length that follows (max value 0x28 bytes.) © MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

12. Serial Data

serialdata -i Description: Set input serial port status Arguments: : 1 to 16 : ON or OFF Example: Disable the serial port of input 4 serialdata -i 4 OFF Response: Serial Data Status: [1,1,1,0,1,1,1,1,1,1,1,1,1,1] serialdata -o

Description: Set output serial port status Arguments:

: 1 to 16 : ON or OFF Example: Disable the serial port of output 3 serialdata -o 3 OFF Response: Serial Data Status: [1,1,0,1,1,1,1,1,1,1,1,1,1]

serialdata -i

Description: Get output serial port status Arguments: Example: Get all output serial port status data Serialdata -i Response: Serial Data Status: [1,1,1,0,1,1,1,1,1,1,1,1,1,1]

serialdata -o

Description: Get output serial port status Arguments: Example: Get all output serial port status data Serialdata -o © MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

13. Audio Insert

audioinsert -o

Description: Set audio insert port status Arguments:

: 1 to 16 : ON or OFF Example: Enable audio insert of output 3 audioinsert -o 3 ON Response: Audio Insert Status: [0,0,1,0,0,1,1,1,1,1,1,1,1,1,1]

audioinsert -o

Description: Get output audio insert port status Arguments: Example: Get all output audio insert port status data Audioinsert -o Response: Audio Insert Status: [0,0,1,0,0,1,1,1,1,1,1,1,1,1,1] © MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

14. Serial Port

serial

Description: Get all RS-232 settings Arguments: Example: Get all RS-232 settings serial Response: Baud Rate: 9600 Data bits: 8 Stop bit: 1 Parity: NONE (or an error message if the command failed) serial -b Description: Set the RS-232 baud rate Arguments: : 9600, 19200, 38400, 57600 or 115200 Example: Set the RS-232 baud rate to 115200 serial -b 115200 Response: Baud Rate: 115200 Data bits: Stop bit: 1 Parity: NONE (or an error message if the command failed)

15. Version

version

Description: Get the current firmware version Arguments: Example: Get current firmware version version Response: Equinops V2.00 - 16x16 HDMI 2.0 Switch Matrix 2015 (c) Muxlab Inc. Server Firmware Version: 0.0.5, Revision: A (Nov 11th, 2015) © MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

6. Product Warranty Policy

Items Under Warranty - Company Policy

MuxLab guarantees its products to be free of defects in manufacturing and workmanship for the warranty period from the date of purchase. If this product fails to give satisfactory performance during this warranty period, MuxLab will either repair or replace this product at no additional charge, except as set forth below. Repair and replacement parts will be furnished on an exchange basis and will be either reconditioned or new. All replaced parts and products become the property of MuxLab. This limited warranty does not include repair services for damage to the product resulting from accident, disaster, misuse, abuse, or unauthorized modifications or normal decay of battery driven devices. Batteries, if included with the product, are not covered under this warranty. Limited warranty service can be obtained by delivering the product during the warranty period to the authorized MuxLab dealer from whom you purchased the product, or by sending it to MuxLab, MuxLab will not accept any such product for repair without a Return Material Authorization number (RMAI) issued by its Customer Service Department and a proof of purchase date. If this product is delivered to MuxLab by mail, you agree to assume risk of loss or damage in transit, to prepay shipping charges to the warranty service location, and to use the original shipping container or equivalent. THE ABOVE LIMITED WARRANTY IS THE ONLY WARRANTY COVERING YOUR MUXLAB PRODUCT. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED. INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER, YOUR SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED FOR ABOVE. IN NO EVENT SHALL MUXLAB BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING ANY LOSS OF PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT. EVEN IF MUXLAB OR AN AUTHORIZED MUXLAB DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; NOR WILL MUXLAB BE LIABLE FOR ANY CLAIM BY ANY OTHER PARTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE OR FROM PROVINCE TO PROVINCE. © MuxLab Inc. Multimedia 16x16 Matrix Switch, 4K/60 - Installation and Operation Manual

Warranty Periods

Any product found to be defective within three (3) months of invoice, including one (1) month shelf life, may be returned for replacement by a new unit or a satisfactory repair within one (1) month of receiving any returned product. The customer must provide MurLab with the serial number and proof of purchase of the defective unit being returned. 40 R.M.A.'s issued are subject to inspection by MurLab, and will be returned to customer if not properly packaged – units must be returned in original container or equivalent. MurLab will not accept any such product for repair without an authorization from its Technical Support department and without a return authorization number issued by MurLab Customer Service department. For credit & replace R.M.A., customer will be liable to pay replacement invoice if defective products are not returned. For product more than six months old, including shelf life, the defective unit must be returned prepaid to MuxLab and then the unit will be repaired or if repair is not possible, replaced by an equivalent unit and returned to the customer within one (1) month of receiving any returned product. There is no charge for repair (parts and labor) during the full warranty period.

Items Defective and not under Warranty

For products which are no longer under warranty the policy is repair and return. An amount of 25% of the products published last price at the time of purchase will be charged. Customer must issue a purchase order to cover the cost of repair. Each unit will be returned to the customer within one (1) month from receipt of the unit by MaxLab. The defective unit must be returned prepaid to MaxLab. The repaired unit will be returned to the customer FOB MaxLab. The repaired unit has a 90 day warranty.