500741 - Unspecified MuxLab - Free user manual and instructions

Product Type	HDMI 2.0 to 12G-SDI Video Converter
Model	500741
Brand	MuxLab
Video Input	1 x HDMI 2.0 (Type A, 19-pin female)
Video Outputs	1 x HDMI Loop Out (Type A, 19-pin female), 1 x 12G-SDI (BNC), 3 x 6G-SDI (BNC)
Max Resolution	4K/60 fps (4:4:4)
SDI Standards	12G, 6G, 3G, HD, SD-SDI
SDI Link Modes	Single Link, Dual Link, Quad Link (2SI)
Audio Support	8-channel, 24-bit, up to 192 kHz (HDMI), 48 kHz (SDI)
Control Interface	Mini-USB for software control; DIP switch for hardware control
Software	MuxLab SDI Manager (Windows)
Power Supply	12VDC with locking connector (universal plug kit included)
Power Consumption	Not specified (typical <15W)
Dimensions (W x D x H)	153 x 80.7 x 26 mm
Weight	Not specified (approx. 500 g)
Enclosure Material	Black metal
Operating Temperature	0°C to 40°C
Storage Temperature	-20°C to 60°C
Humidity	0 to 90% non-condensing
Warranty	2 years
Package Contents	Converter, power supply with international plugs, USB to Mini-USB cable, manual (download)
Safety Certifications	Complies with general electrical waste disposal; basic safety precautions apply

Frequently Asked Questions - 500741 MuxLab

How do I set the SDI link mode?

Use DIP switches 2 and 3 on the front panel. For Single Link: both UP. For Dual Link: 2 UP, 3 DOWN. For Quad Link: 2 DOWN, 3 UP. Alternatively, if DIP switch 1 is DOWN (USB control), you can set the link mode via the MuxLab SDI Manager software under the Video tab.

Can I control the converter without software?

Yes. Set DIP switch 1 to UP for hardware control mode. Then the SDI mode and other settings are configured via the DIP switches on the front panel.

What resolutions are supported?

The HDMI 2.0 input supports up to 4K/60fps (4:4:4), including 4096x2160p 60/50/30/25/24fps and 3840x2160p 60/50/30/25/24fps, as well as 1080p and 1080i formats. The SDI output mirrors the input format.

How do I update the firmware?

Connect the converter to a Windows PC via Mini-USB. Open MuxLab SDI Manager software, go to the 'F/W Update' tab. Select the provided BIN/FIN files (up to three), click 'Start', and wait for the progress bar. After all files are uploaded, power cycle the device.

Why are the LEDs red?

Red LEDs indicate a video signal is not locked. Check that the source is powered and connected properly. Ensure the HDMI input or SDI output is within supported resolution and format. A green LED means a locked signal.

What audio formats are supported?

The converter supports 8-channel, 24-bit audio. HDMI audio can go up to 192 kHz sampling rate; SDI audio is fixed at 48 kHz. You can mute/unmute audio via the software under the Audio tab.

Can I loop out HDMI while converting to SDI?

Yes. The converter has a dedicated HDMI loop out port that outputs the same HDMI signal as the input, allowing you to connect a local monitor or another device.

How do I reset the device to factory defaults?

In the MuxLab SDI Manager software, go to the 'Settings' tab and click 'Reset'. The device will reboot and reconnect. Alternatively, power cycle the device with DIP switches set to default positions (all down).

Is the power supply lockable?

Yes. The 12VDC power input uses a locking connector to prevent accidental disconnection. The included universal power supply has interchangeable plugs for worldwide use.

What is included in the package?

The package includes: one HDMI 2.0 to 12G-SDI converter, one universal power supply with international plug adapters, one USB to Mini-USB cable, and a user manual (available for download).

USER MANUAL 500741 MuxLab

1. Safety Precautions....3
2. Introduction......4
3. Features......4
4. Package Contents......4
5. Specifications....5
6. Hardware Interface....6
   6.1 Front Panel....6
   6.2 Rear Panel....6
7. Dip Switch....7
   7.1 Control (Dip Switch 1)....7
   7.2 SDI Mode (Dip Switch 2 & 3)....7
8. Software Interface....8
   8.1 Software Control....8
   8.2 Software Settings......8
   8.3 Video Settings....9
   8.4 Audio Settings....9
   8.5 EDID Settings....10
   8.6 Firmware Upgrade....10
   8.7 General Settings....11
9. Application Diagram....12

1. Safety Precautions

To ensure the best performance from the product, please read all instructions carefully before using the device. Save this manual for future reference.

• Follow basic safety precautions to reduce the risk of fire, electrical shock, and injury.
• Do not dismantle the housing or modify the module. It may result in electrical shock or burns.
• Do not open or remove the housing of the device as you may be exposed to dangerous voltage or other hazards.
• To prevent fire or shock hazard, do not expose the unit to rain, moisture and do not install this product near water. Keep the product away from liquids.
• Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on the housing, unplug the module immediately.
• Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.
• Using supplies or parts not meeting the product specifications may cause damage, deterioration or malfunction.
  • Refer all servicing to qualified service personnel.
  • Install the device in a place with adequate ventilation to avoid damage caused by overheat.
• Unplug the power when left unused for a long period of time.
• Information on disposal of devices: do not burn or mix with general household waste, please treat them as normal electrical waste.

Copyright Notice

All contents in this manual are copyrighted, and cannot be cloned, copied, or translated without the express permission of MuxLab Inc. Product specifications and information in this document are for reference only, and the content may be updated from time to time without prior notice.

2. Introduction

The HDMI 2.0 to 12G-SDI (Model 500741) is a product developed for the high quality conversion of video signal from HDMI 2.0 to 12G-SDI. It performs high-quality, low-delay video transmission, features one HDMI 2.0 input and HDMI 2.0 local loop out, and up to 4 SDI outputs: one 12G-SDI output and three 6G-SDI outputs. It is powered via a 12VDC power supply with a locking connector for better reliable power connection. It supports firmware upgrade and control via a mini-USB port. SDI and HDMI signals are validated and displayed via front panel and rear panel LED indicators.

3. Features

• Wide support of HDMI 2.0 resolutions
  • Support for local HDMI 2.0 loop out
  • Supports SDI Single link, Dual link and Quad link modes
  • Supports Quad link 2 Sample Interleave (2SI)
  • Multi-Standard Support (12G, 6G, 3G, HD, and SD-SDI)
  • Auto Source Format Detection
  • Supports 8-channel, 24-bit Audio formats
• Easy plug and play installation
• Rugged design and integrated brackets for easy mounting

- Configure via USB port and the MuxLab SDI Manager software available for easy control and firmware upgrade

4. Package Contents

• One (1) HDMI 2.0 to 12G-SDI Video Converter
- One (1) Universal Power Supply including international plug connections for use around the world
• One (1) USB to Mini-USB cable
• One (1) User manual (available via download)

Notes: Confirm that the product and accessories are all included. If not, please contact the supplier from which you purchased the unit.

5. Specifications

Specifications
Environment	HDMI 2.0, 12G-SDI, and 6G-SDI
Bandwidth (HDMI)	594 MHz
Video Resolution	Up to 4K/60 fps (4:4:4)
System latency	None
USB Link	Mini-USB
Power Supply	12VDC, Locking connector
Working Temperature	0°C to 40°C
Storage Temperature	-20°C to 60°C. Bring to working temperature range before power-up.
Humidity	0 to 90% non condensing
Connections
Converter	Inputs: 1 x HDMI IN [Type A, 19-pin female]Outputs: 1 x HDMI Loop Out [Type A, 19-pin female]1 x 12G-SDI connector [High speed BNC female]3 x 6G-SDI connector [High speed BNC female]Controls: 1 x USB HOST [Mini USB]2 x Front LEDs indicate Locked HDMI Signals4 x Rear LEDs indicate Locked SDI SignalsPower: 7.5Vdc to 15Vdc with locking connector
DIP Switch Settings	Position 1: DOWN: USB Software Control; UP: DIP switch Hardware ControlPosition 2 & 3: 2-UP - 3-UP for SINGLE Link SDI mode2-UP - 3-DOWN for DUAL Link SDI mode2-DOWN - 3-UP for QUAD Link SDI mode2-DOWN - 3-DOWN RESERVEDPosition 4 & 5: RESERVED
Supported Formats
HDMI 2.0 Video Input	4096x2160p 60/50fps4096x2160p 30/25/24fps3840x2160p 60/50fps3840x2160p 30/25/24fps1920x1080p 60/50fps1920x1080p 30/25/24fps1920x1080i 60/50fps1280x720p 60/50fps
HDMI 2.0 Video Output	Same as HDMI Input Format
SDI Video Output	Same as HDMI Input Format
HDMI Audio Input	8-Channel, 24-bit, up to 48 kHz
HDMI Audio Output	8-Channel, 24-bit, up to 192 kHz
SDI Audio Output	8-Channel, 24-bit, 48 kHz
Mechanical
Housing	Black Metal Enclosure
Dimensions 153 X 80.7 X 26mm
Warranty	2 years
Order Information	500741 HDMI 2.0 to 12G-SDI Video Converter (UPC: 627699007419)

6. Hardware Interface

6.1 Front Panel

HDMI In and HDMI Loop Out connectors.1.

1. LED displays next to each of the two (2) HDMI connectors will indicate the status of a locked video signal. A red light indicate that the video is not locked. A green light indicates a locked video signal.

Six (6) position DIP Switch settings for easy configuration.3.

6.2 Rear Panel

Locking 12VDC Power interface.1.

Mini-USB connector to connect a PC running the MuxLab SDI Manager Software.2.

1. Video Output signal interface: 4 x Output SDI High Speed BNC connectors. One (1) 12G-SDI output and three (3) 6G-SDI outputs.

2. LED displays next to each of the four (4) SDI connectors will indicate the status of a locked video signal. A red light indicate that the video is not locked. A green light indicates a locked video signal.

7. Dip Switch

Pin On (↑):	Pin OFF (↓):	DIP Switch 1	DIP Switch 5

7.1 Control (Dip Switch 1)

Control	Pin1

7.2 SDI Mode (Dip Switch 2 & 3)

SDI Mode	Pin2	Pin3

- Dip Switch 4 & 5: N/A

8 Software Interface

The HDMI 2.0 to 12G-SDI Video Converter can be used right out of the box, without the use of any software. However, to use the product to its full capability, you must use the MuxLab SDI Manager software.

The MuxLab SDI Manager software can be used to control and manage the HDMI 2.0 to 12G-SDI Video Converter.

The software features also a firmware upgrade option for future firmware releases.

The software runs on Windows operating system and is available for download on the MuxLab website.

8.1 Software Download

When running the MuxLab SDI Manager software, you will see the splash screen below. Make sure to connect the USB cable between the PC and the device.

8.2 Software Settings

Once connected, you will see the Main screen. On the left side, the software will display the software version as well as the firmware version. It will also display the status of each port as reflected by the LEDs on each port.

8.3 Video Settings

On the right side, under the Video tab, you can confirm how the device is controlled; either via the device's hardware (DIP Switch) setting or via the manager software (USB). The Control Mode can only be set by the DIP Switch 1 and cannot be overridden by software.

You can choose the Link mode: SL for Single Link mode, DL for Dual Link mode and QL for Quad Link mode. Clicking on the arrow will toggle all available modes.

8.4 Audio Settings

Under the Audio tab you will have the possibility to mute or unmute the Audio.

8.5 EDID Settings

The EDID tab is for the Extended Display Identification Data settings. The EDID Mode can be set to Default, User Defined, or Copy Monitor. The Copy Monitor EDID Mode will copy the EDID of the monitor connected.

An EDID file can also be uploaded.

8.6 Firmware Upgrade

The F/W Update tab will display the menu for upgrading the device's firmware.

To upgrade the firmware, three files could be provided depending on what need to be updated.

The firmware upgrade procedure is as follows:

• Go to the "F/W Update" tab
• Click on the folder button to select the file(s)
  • A File Open Menu will appear

• Select a BIN file or a FIN file to update.
• Click on "Start" button; a progress bar will be displayed. Make sure the device is powered at all times during the firmware update process.
• Once the progress bar is complete, repeat the two steps above for all the three files for upgrade.
  • After all the three files have been uploaded successfully, power cycle the device.

8.7 General Settings

The Setting Tab can be used to perform a hardware reset. The device will reboot for a few seconds and will reconnect to the software.

9. Application Diagram

graph TD
    A["HDMI Monitor"] --> B["500741"]
    C["HDMI Camera"] --> B
    D["PC"] --> B
    B --> E["Production Console"]
    B --> F["SDI Video Mixer"]
    style B fill:#f9f9f9,stroke:#333
    style E fill:#e6f7ff,stroke:#333
    style F fill:#e6f7ff,stroke:#333