TOSHIBA HWS-803H-E - Heat pump

HWS-803H-E - Heat pump TOSHIBA - Free user manual and instructions

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USER MANUAL HWS-803H-E TOSHIBA

Engineering Data Book

TOSHIBA HWS-803H-E - Engineering Data Book - 1

Air to Water Heat Pump

TOSHIBA HWS-803H-E - Air to Water Heat Pump - 1

TOSHIBA HWS-803H-E - Air to Water Heat Pump - 2

Hydro Unit

HWS-803XWHM3-E

HWS-803XWHT6-E

HWS-803XWHD6-E

HWS-803XWHT9-E

HWS-1403XWHM3-E

HWS-1403XWHT6-E

HWS-1403XWHD6-E

HWS-1403XWHT9-E

TOSHIBA HWS-803H-E - Hydro Unit - 1

Outdoor Unit

HWS-803H-E

HWS-1103H-E

HWS-1403H-E

HWS-1103H8-E

HWS-1403H8-E

HWS-1603H8-E

HWS-1103H8R-E

HWS-1403H8R-E

HWS-1603H8R-E

TOSHIBA HWS-803H-E - Outdoor Unit - 1

Hot Water Cylinder

HWS-1501CSHM3-E

HWS-2101CSHM3-E

HWS-3001CSHM3-E

HWS-1501CSHM3-UK

HWS-2101CSHM3-UK

HWS-3001CSHM3-UK

Contents

1. INTRODUCTION 2

2. SYSTEM OVERVIEW 6

2-1. System Combination 7
2-2. Hydro Unit 7
2-3. Outdoor Unit 8
2-4. Hot Water Cylinder 8
2-5. Options. 9

3. SYSTEM SPECIFICATION 10

4. HYDRO UNIT 12

4-1. Specification. 12
4-2. Dimension 16
4-3. Piping Diagram 18
4-4. Wiring Diagram 20
4-5. Capacity Tables 26
4-6. Q-H characteristics of hydro unit 56
4-7. Options. 57

5. OUTDOOR UNIT 59

5-1. Specification 60
5-2. Dimension 63
5-3. Piping Diagram 65
5-4. Wiring Diagram 66
5-5. Sound Data 71
5-6. Operation Range 76

6.HOT WATER CYLINDER 78

6-1. Specification. 79
6-2. Dimension 80
6-3. Piping Diagram 81
6-4. Wiring Diagram 83

7. HYDRO UNIT INSTALLATION MANUAL 84

8. OUTDOOR UNIT INSTALLATION MANUAL 132

9. OWNER'S MANUAL 162

1. INTRODUCTION

TOSHIBA HWS-803H-E - INTRODUCTION - 1

TOSHIBA AIRCONDITIONING

Advancing the eCO -evolution

Air to water

Heat Pump System

Welcome Estía to your home! Air-to-water Heat Pump System

Hot water cylinder

Hydro unit

Outdoor unit

World-leading energy efficiency — COP of 4.77*
Comfortable heating and hot water supply
Versatile installation and operation *11 kW model

ducing Toshiba's super-efficient space heating and hot water supply system for homes and businesses. Estia esents breakthrough thinking in intelligent heat pump and inverter technologies, by efficiently transferring pient thermal heat from outside air to heat water indoors. Based on Toshiba's proven light commercial air ditioning system, the Super Digital Inverter, this innovative unit features DC twin rotary compressor, DC rerter and R410A refrigerant, providing the highest coefficient of performance (COP) in its class. This means e power from less energy consumption, and the ideal ecological and economical solution for your home.

ESTIA

TOSHIBA HWS-803H-E - Heat Pump System - 1
Outdoor unit

TOSHIBA HWS-803H-E - Heat Pump System - 2
Hot water cylinder Hydro unit

Advantages

World-leading energy efficiency - COP of 4.77*

With its best in class COP performance, Estía air to water heat pump system delivers more heating power with less energy consumption.

Estia uses high quality components and material which contribute to the overall savings in energy consumption.

With the Toshiba advanced inverter, Estia air to water heat pump system only delivers the heating capacity required; thus consuming only the necessary electricity.

The hot water temperature is also optimized thanks to Toshiba advanced control depending on the outside air temperature. The milder outside, the air-to-water systems automatically produces lower water temperature to anticipate decreased needs of space heating. The same control logic allows to anticipate as well increasing heating needs when weather conditions become extreme; this overall temperature management gives the best conditions of comfort.

All this saving has a positive impact on the personal electricity bill and the whole community by reducing the CO_2 emissions in the atmosphere.

TOSHIBA HWS-803H-E - World-leading energy efficiency - COP of 4.77* - 1
*11kW model

Easy to install

Quick and easy to install. The hydro module unit can be placed safely in the most suitable place within the house.

There's no need for chimney or underground captors which require additional works on site.

The compact outdoor unit can be placed anywhere outside the house or on a balcony, thanks to extensive piping options.

TOSHIBA HWS-803H-E - Easy to install - 1

Environment conscious

The use of Toshiba Estia heat pump contribute to the reduction of global CO_2 emissions in the atmosphere and limit the use of fossil fuels or other non-renewable energy primary sources. Whenever required for maintenance purpose,

TOSHIBA HWS-803H-E - Environment conscious - 1

all the R410A refrigerant (non ozone depleting) can be completely sucked back to the outdoor unit through the powerful embedded Toshiba "pump down" operation.

One system, multiple solutions

Estia heat pump systems can be used in combination with different types of emitters: existing heating low temperature radiators, floor heating or fan coil units.

TOSHIBA HWS-803H-E - One system, multiple solutions - 1

The right temperature at the right time

It can produce water at different temperatures for several applications simultaneously.

TOSHIBA HWS-803H-E - The right temperature at the right time - 1

Toshiba Estia air to water heat pump system operates smoothly both with low outdoor air temperature down to -20^ in winter and up to 43^ in the summer season. The system has a unique anti-ice build-up protection embedded.

TOSHIBA HWS-803H-E - The right temperature at the right time - 2

TOSHIBA HWS-803H-E - The right temperature at the right time - 3

One system, full combination flexibility

For new houses or refurbishment Estia heat pump offers a variety of combinations, some examples are shown below:

TOSHIBA HWS-803H-E - One system, full combination flexibility - 1

TOSHIBA HWS-803H-E - One system, full combination flexibility - 2

TOSHIBA HWS-803H-E - One system, full combination flexibility - 3

TOSHIBA HWS-803H-E - One system, full combination flexibility - 4

TOSHIBA HWS-803H-E - One system, full combination flexibility - 5

TOSHIBA HWS-803H-E - One system, full combination flexibility - 6

In existing dwellings already equipped with traditional gas or fuel boilers, Toshiba Estia air to water heat pump system can be combined with the existing heating system to cover exclusively and in an optimized way all the heating needs, all year round. Then, the boiler is only used as a back-up source during some extreme weather days of the winter.

The intelligent Toshiba control balances the energy source in the most efficient way.

TOSHIBA HWS-803H-E - One system, full combination flexibility - 7

2. SYSTEM OVERVIEW

2-1. System Combination

Combination

Outdoor Unit
Hydro UnitHWS-803H-EHWS-1103H-EHWS-1403H-EHWS-1103H8-EHWS-1403H8-EHWS-1603H8-EHWS-1103H8R-EHWS-1403H8R-EHWS-1603H8R-EBackup heater
HWS-803XWHM3-E--------~, 3kW
HWS-803XWHT6-E--------3N~, 6kW
HWS-803XWHD6-E--------3~, 6kW
HWS-803XWHT9-E-------3N~, 9kW
HWS-1403XWHM3-E-~, 3kW
HWS-1403XWHT6-E-3N~, 6kW
HWS-1403XWHD6-E-------3~, 6kW
HWS-1403XWHT9-E-3N~, 9kW
Single phase model3 phase model3 phase with bottom plate heater
Hot water cylinder
HWS-1501 CSHM3-EHWS-2101 CSHM3-EHWS-3001 CSHM3-EHWS-1501 CSHM3-UKHWS-2101 CSHM3-UKHWS-3001 CSHM3-UK
Hydro unitHWS-803XWHM3-E
HWS-803XWHT6-E
HWS-803XWHD6-E
HWS-803XWHT9-E
HWS-1403XWHM3-E
HWS-1403XWHT6-E
HWS-1403XWHD6-E
HWS-1403XWHT9-E

2-2. Hydro Unit

80 class

Hydro UnitHWS-803XWHM3-EHWS-803XWHT6-EHWS-803XWHD6-EHWS-803XWHT9-E
Back up heater capacity3.06.09.0
Power supplyfor back up heater220-230V ~ 50Hz380-400V 3N~ 50Hz220-230V 3~ 50Hz380-400V 3N~ 50Hz
for hot water cylinder heater (option)220-230V ~ 50Hz
Leaving water temperatureHeating (℃)20-55
Cooling (℃)10-25

112,140,160 class

Hydro UnitHWS-1403XWHM3-EHWS-1403XWHT6-EHWS-1403XWHD6-EHWS-1403XWHT9-E
Back up heater capacity3.06.09.0
Power supplyfor back up heater220-230V ~ 50Hz380-400V 3N~ 50Hz220-230V 3~ 50Hz380-400V 3N~ 50Hz
for hot water cylinder heater (option)220-230V ~ 50Hz
Leaving water temperatureHeating (℃)20-55
Cooling (℃)10-25

2-3. Outdoor Unit

Single Phase model

Outdoor unitHWS-803H-EHWS-1103H-EHWS-1403H-E
Power supply220-230V ~ 50Hz
TypeINVERTER
FunctionHeating & Cooling
HeatingCapacity (kW)8.011.214.0
Input (kW)1.822.353.11
COP (W/W)4.404.774.50
CoolingCapacity (kW)6.010.011.0
Input (kW)2.133.524.08
EER (W/W)2.822.842.70
RefrigerantR410A
DimensionHxWxD (mm)890x900x3201,340x900x320

3 Phase model

Outdoor unitwith bottom plate heater
HWS-1103H8-EHWS-1403H8-EHWS-1603H8-EHWS-1103H8R-EHWS-1403H8R-EHWS-1603H8R-E
Power supply380-400V 3N~50Hz
TypeINVERTER
FunctionHeating & Cooling
HeatingCapacity (kW)11.214.016.011.214.016.0
Input (kW)2.393.213.722.393.213.72
COP4.694.364.304.694.364.30
CoolingCapacity (kW)10.011.013.010.011.013.0
Input (kW)3.524.084.803.524.084.80
EER2.842.702.712.842.702.71
RefrigerantR410A
DimensionHxWxD (mm)1,340x900x320
Bottom plate heater (W)-75

2-4. Hot Water Cylinder

Hot water cylinder (option)HWS-1501CSHM3-E HWS-1501CSHM3-UKHWS-2101CSHM3-E HWS-2101CSHM3-UKHWS-3001CSHM3-E HWS-3001CSHM3-UK
Water volumelitres150210300
Max water temperature(℃)75
Electric heater(kW)2.75 (230 V ~)
Height(mm)1,0901,4742,040
Diameter(mm)550
MaterialStainless steel

2-5. Options

No.Part nameModel nameApplicationRemarks
1External output boardTCB-PCIN3EBoiler-linked output, Alarm outputUp to two boards (according to applications)
Defrost signal output, compressor operation signal output
2External input boardTCB-PCMO3ECooling/heating thermostat inputUp to two boards (according to applications)
Forced-stop signal input
3Second Remote ControllerHWS-AMS11EWired Remote Controller for Room air temperature control

3. SYSTEM SPECIFICATION

Outdoor unitHWS-803H-EHWS-1103H-EHWS-1403H-E
Hydro unitHWS-803XWH**-EHWS-1403XWH**-E
Rated Heating condition 1LWT=35°CDT=5degCapacitykW8.011.214.0
Power inputkW1.822.353.11
COPW/W4.404.774.50
Rated water flowl/min22.932.1140.13
Rated Heating condition 2LWT=45°CDT=5degCapacitykW8.011.214.0
Power inputkW2.402.953.95
COPW/W3.333.803.54
Rated water flowl/min22.932.1140.13
Rated Cooling condition 1LWT=7°CDT=5degCapacitykW6.010.011.0
Power inputkW2.133.524.08
EERW/W2.822.842.70
Rated water flow ratel/min17.228.6731.53
Rated Cooling condition 2LWT=18°CDT=5degCapacitykW6.01011.0
Power inputkW1.422.352.65
EERW/W4.234.264.15
Rated water flowl/min17.228.6731.53
Power supply1~230V 50Hz
Maximum currentA19.222.822.8
  • Rated condition capacity and power input are the data at rated compressor operating frequency.
  • Power input does not include water pump power.
  • Capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (^)

LWT : Leaving water temperature (^)

dT Delta temperature (deg)

Leaving water temperature - return water temperature (Heating)

Return water temperature - leaving water temperature (Cooling)

Outdoor unitHWS-1103H8-EHWS-1403H8-EHWS-1603H8-E
Hydro unitHWS-1403XWH**-EHWS-1403XWH**-EHWS-1403XWH**-E
Rated Heating condition 1LWT=35°CDdT=5degCapacitykW11.214.016.0
Power inputkW2.393.213.72
COPW/W4.694.364.30
Rated water flow ratel/min32.1140.1345.70
Rated Heating condition 2LWT=45°CDdT=5degCapacitykW11.214.016.0
Power inputkW3.194.124.88
COPW/W3.513.403.28
Rated water flow ratel/min32.1140.1345.70
Rated Cooling condition 1LWT=7°CDdT=5degCapacitykW10.011.013.0
Power inputkW3.524.084.80
EERW/W2.842.702.71
Rated water flow ratel/min28.6731.5337.20
Rated Cooling condition 2LWT=18°CDdT=5degCapacitykW10.011.013.0
Power inputkW2.142.433.08
EERW/W4.674.534.22
Rated water flow ratel/min28.6731.5337.20
Power supply3N ~ 380-400V 50Hz
Maximum current14.614.614.6

4. HYDRO UNIT

4-1. Specification

4-1-1. Hydro unit specifications

Hydro unitHWS-803XWHM3-EHWS-803XWHT6-EHWS-803XWHD6-EHWS-803XWHT9-E
Back up heaterback up heaterkW3669
Power supply1 ~ 220-230V 50Hz3N~ 380-400V 50Hz3~ 220-230V 50Hz3N~ 380-400V 50Hz
Maximum currentA1313 (13A*2P)23A13 (13A*3P)
Hot water cylinder heater*Power supply1 ~ 220-230V 50Hz
Maximum currentA12.0
AppearanceColorSilky shade (Muncel 1Y8.5-0.5)
MaterialPCM
Outer dimensionHeightmm925
Widthmm525
Depthmm355
Unit weightkg50
Packing dimensionHeightmm1070
Widthmm608
Depthmm436
Total weightUnit and packingkg54
Heat exchangerTypeBrazed plate
Water volumelitres0.67
Minimum flow ratel/min13
Water pumpPower inputW125 / 95 / 65
Delivery headm6.5 / 6.1 / 4.5
Expansion vesselVolumelitres12
Initial pressureMPa(bar)0.1 (1)
Pressure relief valveOperating pressureMPa(bar)0.3 (3)
Sound pressure leveldBA29
Operation water temp.Heating°C20~55
Cooling°C10~25
Water pipeOutletmm34.92
Inletmm34.92
Refrigerant pipeGasmm15.9
Liquidmm9.5
Drain portmm16.0 inner diameter for drain hose
Note* The electric heater, incorporated in the hot water cylinder, requires separately supply to hydro unit.
Hydro unitHWS-1403XWHM3-EHWS-1403XWHT6-EHWS-1403XWHD6-EHWS-1403XWHT9-E
Back up heaterback up heaterkW3669
Power supply1 ~ 220-230V 50Hz3N~ 380-400V 50Hz3~ 220-230V 50Hz3N~ 380-400V 50Hz
Maximum currentA1313 (13A*2P)13 (13A*2P)13 (13A*3P)
Hot water cylinder heater*Power supply1 ~ 220-230V 50Hz
Maximum currentA12.0
AppearanceColorSilky shade (Muncel 1Y8.5-0.5)
MaterialPCM
Outer dimensionHeightmm925
Widthmm525
Depthmm355
Unit weightkg54
Packing dimensionHeightmm1070
Widthmm608
Depthmm436
Total weightUnit and packingkg58
Heat exchangerTypeBrazed plate
Water volumelitres1.18
Minimum flow ratel/min17.5
Water pumpPower inputW190 / 180 / 135
Delivery headm8.3 / 8.1 / 7.2
Expansion vesselVolumelitres12
Initial pressureMPa(bar)0.1 (1)
Pressure relief valveOperating pressureMPa(bar)0.3 (3)
Sound pressure leveldBA29
Operation water temp.Heating°C20~55
Cooling°C10~25
Water pipeOutletmm34.92
Inletmm34.92
Refrigerant pipeGasmm15.9
Liquidmm9.5
Drain portmm16.0 inner diameter for drain hose
Note* The electric heater, incorporated in the hot water cylinder, requires separate supply to hydro unit.

4-1-2. Power Wiring specifications

DescriptionModel name HWS-POWER SUPPLYMaximum currentInstallation fuse ratingPower wireConnection destination
Outdoor unit powerPower input1403H-E220-230 V ~ 50 Hz22.8A25 A2.5 mm² or moreL, N
1103H-E220-230 V ~ 50 Hz22.8A25 A2.5 mm² or more
803H-E220-230 V ~ 50 Hz19.2A20A2.5 mm² or more
1603H8-E, 1603H8R-E380-400V 3N~50Hz14.6A16A2.5 mm² or moreL1, L2, L3, N
1403H8-E, 1403H8R-E380-400V 3N~50Hz14.6A16A2.5 mm² or more
1103H8-E, 1103H8R-E380-400V 3N~50Hz14.6A16A2.5 mm² or more
Hydro inlet heater powerPower input for backup heater1403XWHM3-E220-230V ~ 50Hz13A16A1.5 mm² or moreL, NTB02
1403XWHD6-E220-230V 3~50Hz23A25A2.5 mm² or moreL1, L2, L3
1403XWHT6-E380-400V 3N~50Hz13A(13A x 2P)16A1.5 mm² or moreL1, L2, L3, N
1403XWHT9-E380-400V 3N~50Hz13A(13A x 3P)16A1.5 mm² or more
803XWHM3-E220-230V ~ 50Hz13A16A1.5 mm² or moreL, N
803XWHD6-E220-230V 3~50Hz23A25A2.5 mm² or moreL1, L2, L3
803XWHT6-E380-400V 3N~50Hz13A(13A x 2P)16A1.5 mm² or moreL1, L2, L3, N
803XWHT9-E380-400V 3N~50Hz13A(13A x 3P)16A1.5 mm² or more
Power input for cylinder heater220-230V ~ 50Hz12A16A1.5 mm² or moreL, NTB03
Outdoor-Hydro unitConnection1.5 mm² or more①, ②, ③
Hydro -CylinderConnection1.5 mm² or more①, ②TB03

4-1-3. External Device specifications

PowerMaximum currentType
Motorized 3-way valve (for hot water)AC 230 V100 mASpring return type Note: 3-wire SPST and SPDT type can be used by changing the DPSW 13-1.
Motorized 2-way valve (for cooling)AC 230 V100 mAspring return type (normally open)
Motorized mixing valve type 1 (for 2-zone)AC 230 V100 mA60 sec 90°. SPDT type Note: SPST and 20 to 240 sec type can be used by changing the function code.

4-1-4. External Device Wiring specifications

DescriptionLine specMaximum currentMaximum lengthCable sizeConnection destination
3-way valve control2 line or 3 line100 mA12 m0.75 mm² or more⑦, ⑧, ⑨ (TB05)
Mixing valve control3 line100 mA12 m0.75 mm² or more①, ②, ③ or ②, ③, ④ (TB04)
2-zone thermo sensor2 line100 mA5 m0.75 mm² or more◎, ◎ (TB06)
Cylinder thermo sensor2+GND(shield wire)100 mA5 m0.75 mm² or moreA, B (TB06)
Second remote controller2 line50 mA50 m0.75 mm² or more①, ② (TB07)

4-1-5. External Output specifications

DescriptionOutputMaximum currentMax voltageMaximum length
External pump No.1AC230V1 A-12 m
External boost heaterAC230V1 A-12 mOutput as required when outdoor air temperature is -20°C or less
Boiler controlNon-voltage contacts0.5 AAC230 V12 mOutput as required when outdoor air temperature is -10°C or less
1 ADC24 V12 m
ALARM OutputNon-voltage contacts0.5 AAC230 V12 m
1 ADC24 V12 m
Compressor Operation OutputNon-voltage contacts0.5 AAC230 V12 m
1 ADC24 V12 m
Defrost OutputNon-voltage contacts0.5 AAC230 V12 m
1 ADC24 V12 m

4-1-6. External Input specifications

DescriptionInputMaximum length
Emergency stop controlNon-voltage12 m
Cooling thermostat inputNon-voltage12 m
Heating thermostat inputNon-voltage12 m

4-2. Dimension

TOSHIBA HWS-803H-E - 4-2. Dimension - 1
Hydro unit

TOSHIBA HWS-803H-E - 4-2. Dimension - 2

TOSHIBA HWS-803H-E - 4-2. Dimension - 3

TOSHIBA HWS-803H-E - 4-2. Dimension - 4

TOSHIBA HWS-803H-E - 4-2. Dimension - 5
Service space

TOSHIBA HWS-803H-E - 4-2. Dimension - 6

TOSHIBA HWS-803H-E - 4-2. Dimension - 7
Detailed A leg part

TOSHIBA HWS-803H-E - 4-2. Dimension - 8
Detailed leg part

External output board (TCB-PCIN3E)

Size (mm) : H22 x L73 x W79

Weight (g) : 57

TOSHIBA HWS-803H-E - External output board (TCB-PCIN3E) - 1

External input board (TCB-PCMO3E)

Size (mm): H18 x L55.5 x W60

Weight (g): 20

TOSHIBA HWS-803H-E - External input board (TCB-PCMO3E) - 1

4-3. Piping Diagram

Water system diagram

TOSHIBA HWS-803H-E - Water system diagram - 1

TOSHIBA HWS-803H-E - Water system diagram - 2
Refrigeration cycle system diagram

4-4. Wiring Diagram

4-4-1. Hydro unit

TOSHIBA HWS-803H-E - 4-4-1. Hydro unit - 1

SymbolParts nameSymbolParts name
WPMWater pump motorTCWater heat exchanger temperature sensor
3WV3-way valve (locally procured)TWIWater inlet temperature sensor
2WV2-way valve (locally procured)TWOWater outlet temperature sensor
MIXVMixing valve (locally procured)THOHeater outlet temperature sensor
BHBooster heaterTTWHot water cylinder temperature sensor
RY01~RY06Relay01~Relay06TFIFloor heating inlet temperature sensor
LPSLow pressure sensorTBTerminal block
Backup heater1, 2, 3Heater AC230V, 3kW
  1. The one-dot chain line indicates wiring at the local site, and the dashed line indicates accessories sold separately and service wires, respectively.
  2. , and indicates the terminal board and the numbers indicate the terminal numbers.
  3. indicates P.C. board.

  4. Be sure to fix the electric parts cover surely with screws. (Otherwise water enters into the box resulting in malfunction.)

4-4-2. Power line

Electrical connection to hydro unit

TOSHIBA HWS-803H-E - Electrical connection to hydro unit - 1

Outdoor unit to hydro unit electrical connection

TOSHIBA HWS-803H-E - Outdoor unit to hydro unit electrical connection - 1

TOSHIBA HWS-803H-E - Outdoor unit to hydro unit electrical connection - 2
4-4-3. Control line

TOSHIBA HWS-803H-E - Outdoor unit to hydro unit electrical connection - 3

4-4-4. External Device

Electrical connection for external booster heater

TOSHIBA HWS-803H-E - 4-4-4. External Device - 1

Electrical connection for external additional pumps

TOSHIBA HWS-803H-E - 4-4-4. External Device - 2

3-way valve (diverter) connection

Required Valve Specification:

Electrical Specification: 230V ; 50Hz ; <100 mA

Valve Diameters: Port A, Port B: 0 1 1/4"

Return Mechanism: 3 types of 3-way valve (diverter) can be used.

Set the 3-way valve in use with the DIP switch SW13-1 on the Hydro Unit board.

SW13-1
Type 12-wire spring returnOFF
Type 23-wire SPSTOFF
Type 33-wire SPDTON

TOSHIBA HWS-803H-E - Required Valve Specification: - 1
Type 1: SPRING RETURN

TOSHIBA HWS-803H-E - Required Valve Specification: - 2
Type 2: SPST

TOSHIBA HWS-803H-E - Required Valve Specification: - 3
Type 3: SPDT

3-way mixing valve connection

Required Actuator Specification

Electrical Specification: 230 ~V; 50 ~Hz<100 ~mA

The 3-way mixing valve is used to achieve the temperature differential needed in a 2-zone heating system.

  • Connect the 3-way mixing valve to terminals 2, 3 and 4 on Terminal Block 04 (for Type 1 mixing valve) or on terminals 1, 2 and 3 on Terminal Block 04 (for Type 2 mixing valve).
  • Connect the 3-way mixing valve in accordance with the diagrams below:--

Type 1: SPDT
TOSHIBA HWS-803H-E - Required Actuator Specification - 1
port "B" BLANK OFF

Type 2: SPST
TOSHIBA HWS-803H-E - Required Actuator Specification - 2
port "B" BLANK OFF

Hot water cylinder connection (optional)

TOSHIBA HWS-803H-E - Hot water cylinder connection (optional) - 1

Hot water cylinder electrical box connections

TOSHIBA HWS-803H-E - Hot water cylinder electrical box connections - 1

4-5. Capacity Tables

Outdoor unit Hydro unit

HWS-803H-E HWS-803XWH\*\*-E

Rated heating capacity and power input

Rated condition 1 LWT=35°C dT=5degCapacitykW8.0
Power inputkW1.82
COPW/W4.40
Rated water flow ratel/min22.9
Rated condition 2 LWT=45°C dT=5degCapacitykW8.0
Power inputkW2.40
COPW/W3.33
Rated water flow ratel/min22.9
  • Rated heating capacity and power input are the data at rated compressor operating frequency
  • Power input does not include water pump power.
  • Heating capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

dT Delta temperature (deg)

Leaving water temperature - return water temperature

Average heating capacity and power input

Capacity (kW)LWT (°C)
303540455055
TO (°C)-203.933.833.74
-154.664.544.444.27
-75.455.305.154.994.84
-26.246.115.975.845.695.55
26.866.756.646.526.476.38
79.028.788.588.348.117.87
109.569.299.108.848.428.29
1210.119.819.629.358.928.87
1510.9410.6010.4110.139.689.52
2012.4211.9911.8211.5011.0310.78
Power input (kW)LWT (°C)
303540455055
TO (°C)-201.701.821.90
-151.781.902.002.13
-72.062.212.332.472.79
-22.102.262.392.562.863.14
22.112.282.432.602.883.17
71.872.072.252.462.652.85
101.842.032.212.422.612.86
121.832.022.202.412.602.87
151.832.022.202.412.602.88
201.822.012.182.442.582.91
COPLWT (°C)
303540455055
TO (°C)-202.322.111.97
-152.622.382.222.00
-72.642.402.212.021.73
-22.982.702.502.291.991.77
23.262.962.732.502.252.02
74.824.253.823.393.062.76
105.204.584.123.653.232.90
125.524.864.373.883.433.09
155.985.254.734.203.723.31
206.825.975.424.714.283.70
  • Heating capacity and power input are include defrost cycle data.
  • Heating capacity and power input are shown at maximum compressor operating frequency
  • Power input does not include water pump power.
  • Heating capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

Heating peak capacity and power input

Capacity (kW)LWT (°C)
303540455055
TO (°C)-204.114.013.92
-154.874.744.624.46
-76.256.085.925.745.41
-27.227.006.806.596.375.97
28.177.917.677.437.176.92
79.028.788.588.348.117.87
109.569.299.108.848.428.29
1210.119.819.629.358.928.87
1510.9410.6010.4110.139.689.52
2012.4211.9911.8211.5011.0310.78
Power input (kW)LWT (°C)
303540455055
TO (°C)-201.721.852.04
-151.831.972.172.30
-71.852.012.212.432.59
-21.872.042.242.462.652.78
21.862.042.242.452.652.80
71.872.072.252.462.652.85
101.842.032.212.422.612.86
121.832.022.202.412.602.87
151.832.022.202.412.602.88
201.822.012.182.442.582.91
COPLWT (°C)
303540455055
TO (°C)-202.382.171.92
-152.672.412.131.94
-73.373.022.682.372.09
-23.853.433.042.682.402.15
24.393.883.433.032.712.47
74.824.253.823.393.062.76
105.204.584.123.653.232.90
125.524.864.373.883.433.09
155.985.254.734.203.723.31
206.825.975.424.714.283.70
  • Heating capacity and power input are shown peak value during operation.
  • Heating capacity and power input are shown at maximum compressor operating frequency
  • Power input does not include water pump power.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

Outdoor unit Hydro unit

HWS-803H-E HWS-803XWH\*\*-E

Rated cooling capacity and power input

Rated condition 1 LWT=7°C dT=5degCapacitykW6.0
Power inputkW2.13
EERW/W2.82
Rated water flow ratel/min17.2
Rated condition 2 LWT=18°C dT=5degCapacitykW6.0
Power inputkW1.42
EERW/W4.23
Rated water flow ratel/min17.2
  • Rated cooling capacity and power input are the data at rated compressor operating frequency
  • Power input does not include water pump power.
  • Cooling capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C)

LWT : Leaving water temperature (^)

dT Delta temperature (deg)

Return water temperature - leaving water temperature

Cooling capacity and power input

Capacity (kW)LWT (°C)
710131518
TO (°C)207.368.058.819.2510.03
276.767.398.098.499.21
306.467.067.738.128.80
356.006.567.187.548.18
405.506.016.586.917.49
434.625.005.445.696.09
Power input (kW)LWT (°C)
710131518
TO (°C)201.601.631.661.681.70
271.841.861.901.921.95
301.901.931.972.002.02
352.132.162.202.232.26
402.302.342.382.412.44
432.092.092.092.092.09
COPLWT (°C)
710131518
TO (°C)204.604.955.325.515.91
273.683.974.264.414.73
303.393.653.924.074.36
352.823.043.263.383.62
402.392.572.762.863.07
432.212.402.602.722.91
  • Cooling capacity and power input are the data at rated compressor operating frequency of rated condition 1
  • Power input does not include water pump power.
  • Cooling capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C)

LWT : Leaving water temperature (^)

Heating capacity and input specifications

Outdoor unit HWS-1103H-E Hydro unit HWS-1403XWH\*\*-E

Rated heating capacity and power input

Rated condition 1 LWT=35°C dT=5degCapacity kW11.2
Power input kW2.35
COP W/W4.77
Rated water flow rate ℓ/min32.1
Rated condition 2 LWT=45°C dT=5degCapacity kW11.2
Power input kW2.95
COP W/W3.80
Rated water flow rate ℓ/min32.1
  • Rated heating capacity and power input are the data at rated compressor operating frequency
  • Power input does not include water pump power.
  • Heating capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

dT Delta temperature (deg)

Leaving water temperature - return water temperature

Average heating capacity and power input

Capacity (kW)LWT (°C)
303540455055
TO (°C)-205.665.485.345.23
-157.096.866.696.55
-78.688.408.198.027.69
-210.239.909.659.469.077.97
210.9010.5510.2810.089.668.49
715.4714.9714.5914.3013.7111.48
1016.4015.8715.4715.1614.5312.17
1217.3516.6216.2015.8815.2212.75
1518.8417.7017.2516.9116.2113.57
2021.7120.0119.5019.1118.3315.35
Power input (kW)LWT (°C)
303540455055
TO (°C)-202.762.973.263.57
-152.873.093.403.71
-73.163.403.744.084.43
-23.113.353.684.024.374.32
23.073.303.633.964.304.26
73.003.233.553.884.214.17
102.983.213.533.864.184.14
122.973.203.523.844.174.13
152.963.193.513.834.164.12
202.943.173.483.814.134.09
COPLWT (°C)
303540455055
TO (°C)-202.051.851.641.46
-152.472.221.971.77
-72.752.472.191.961.74
-23.292.962.622.352.081.84
23.563.202.832.542.251.99
75.164.634.113.693.262.75
105.504.944.383.933.482.94
125.845.194.604.143.653.09
156.365.554.914.423.903.29
207.386.315.605.024.443.75
  • Heating capacity and power input are include defrost cycle data.
  • Heating capacity and power input are shown at maximum compressor operating frequency
  • Power input does not include water pump power.
  • Heating capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

Heating peak capacity and power input

Capacity (kW)LWT (°C)
303540455055
TO (°C)-206.646.486.376.18
-158.077.867.717.53
-710.4010.109.899.699.23
-212.0411.6811.4111.1810.738.99
213.4112.9812.6512.4011.909.97
715.4714.9714.5914.3013.7111.48
1016.4015.8715.4715.1614.5312.17
1217.3516.6216.2015.8815.2212.75
1518.8417.7017.2516.9116.2113.57
2021.7120.0119.5019.1118.3315.35
Power input (kW)LWT (°C)
303540455055
TO (°C)-202.632.783.083.36
-152.812.993.303.60
-72.913.113.433.754.07
-22.963.173.493.824.154.10
22.963.193.513.844.174.13
73.003.233.553.884.214.17
102.983.213.533.864.184.14
122.973.203.523.844.174.13
152.963.193.513.834.164.12
202.943.173.483.814.134.09
COPLWT (°C)
303540455055
TO (°C)-202.532.332.071.84
-152.872.632.332.09
-73.573.252.892.582.27
-24.073.683.272.932.592.19
24.534.073.613.232.862.41
75.164.634.113.693.262.75
105.504.944.383.933.482.94
125.845.194.604.143.653.09
156.365.554.914.423.903.29
207.386.315.605.024.443.75
  • Heating capacity and power input are shown peak value during operation
  • Heating capacity and power input are shown at maximum compressor operating frequency
  • Power input does not include water pump power.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

Cooling capacity and input specifications

Outdoor unit HWS-1103H-E Hydro unit HWS-1403XWH\*\*-E

Rated cooling capacity and power input

Rated condition 1 LWT=7°C dT=5degCapacitykW10.0
Power inputkW3.52
EERW/W2.84
Rated water flow ratel/min28.7
Rated condition 2 LWT=18°C dT=5degCapacitykW10
Power inputkW2.35
EERW/W4.26
Rated water flow ratel/min28.7
  • Rated cooling capacity and power input are the data at rated compressor operating frequency
  • Power input does not include water pump power.
  • Cooling capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C)

LWT : Leaving water temperature (^)

dT Delta temperature (deg)

Return water temperature - leaving water temperature

Cooling capacity and power input

Capacity (kW)LWT (°C)
710131518
TO (°C)2012.7813.6414.9916.0316.98
2711.6012.3813.6114.5515.42
3011.0311.7712.9413.8314.66
3510.0010.6711.7312.5413.29
408.969.5610.5111.2411.91
436.897.358.088.649.16
Power input (kW)LWT (°C)
710131518
TO (°C)202.642.702.742.772.78
273.043.113.163.183.20
303.233.303.353.383.40
353.523.593.653.683.70
403.823.843.863.883.91
433.283.283.283.293.29
COPLWT (°C)
710131518
TO (°C)204.835.055.475.806.11
273.813.984.314.574.81
303.413.573.864.094.31
352.842.973.213.413.59
402.342.492.722.903.04
432.102.242.462.622.78
  • Cooling capacity and power input are the data at rated compressor operating frequency of rated condition 1
  • Power input does not include water pump power.
  • Cooling capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C)

LWT : Leaving water temperature (^)

Heating capacity and input specifications

Outdoor unit HWS-1403H-E Hydro unit HWS-1403XWH\*\*-E

Rated heating capacity and power input

Rated condition 1 LWT=35°C dT=5degCapacity kW14.0
Power input kW3.11
COP W/W4.50
Rated water flow rate ℓ/min40.1
Rated condition 2 LWT=45°C dT=5degCapacity kW14.0
Power input kW3.95
COP W/W3.54
Rated water flow rate ℓ/min40.1
  • Rated heating capacity and power input are the data at rated compressor operating frequency
  • Power input does not include water pump power.
  • Heating capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

dT Delta temperature (deg)

Leaving water temperature - return water temperature

Average heating capacity and power input

Capacity (kW)LWT (°C)
303540455055
TO (°C)-206.436.185.945.43
-158.267.947.646.98
-79.759.379.018.247.42
-211.3710.9310.529.618.668.15
212.0311.5611.1210.179.168.62
717.7717.0816.4315.0213.5312.13
1018.6617.9317.2515.7714.2112.74
1219.9218.9618.2416.6715.0213.47
1521.5320.0919.3317.6715.9114.27
2023.8921.8721.0419.2317.3215.53
Power input (kW)LWT (°C)
303540455055
TO (°C)-203.243.503.763.77
-153.413.693.963.98
-73.804.104.404.424.44
-23.744.044.344.364.384.41
23.693.984.274.294.314.34
73.653.944.234.254.274.30
103.653.944.234.254.274.30
123.663.954.244.264.284.31
153.693.984.284.304.324.35
203.483.754.034.054.074.10
COPLWT (°C)
303540455055
TO (°C)-201.981.771.581.44
-152.422.151.931.75
-72.572.292.051.861.67
-23.042.712.432.211.981.85
23.262.912.602.372.121.99
74.874.343.883.533.172.82
105.114.554.083.713.332.96
125.444.804.303.913.513.13
155.835.054.524.113.683.28
206.865.835.224.754.263.79
  • Heating capacity and power input are include defrost cycle data.
  • Heating capacity and power input are shown at maximum operating frequency
  • Power input does not include water pump power.
  • Heating capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

Heating peak capacity and power input

Capacity (kW)LWT (°C)
303540455055
TO (°C)-207.126.906.696.08
-159.369.058.767.95
-712.1511.7211.3210.359.28
-214.0913.5713.0811.9610.789.23
215.3514.7514.1912.9711.7010.01
717.7717.0816.4315.0213.5312.13
1018.6617.9317.2515.7714.2112.74
1219.9218.9618.2416.6715.0213.47
1521.5320.0919.3317.6715.9114.27
2023.8921.8721.0419.2317.3215.53
Power input (kW)LWT (°C)
303540455055
TO (°C)-203.123.303.573.58
-153.313.523.803.82
-73.523.774.064.084.10
-23.603.874.164.194.214.24
23.593.884.164.184.214.25
73.653.944.234.254.274.30
103.653.944.234.254.274.30
123.663.954.244.264.284.31
153.693.984.284.304.324.35
203.483.754.034.054.074.10
COPLWT (°C)
303540455055
TO (°C)-202.282.091.871.70
-152.832.572.302.08
-73.453.112.792.542.26
-23.913.513.142.862.562.18
24.273.813.413.102.782.36
74.874.343.883.533.172.82
105.114.554.083.713.332.96
125.444.804.303.913.513.13
155.835.054.524.113.683.28
206.865.835.224.754.263.79
  • Heating capacity and power input are shown peak value during operation
  • Heating capacity and power input are shown at maximum compressor operating frequency
  • Power input does not include water pump power.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

Cooling capacity and input specifications

Outdoor unit HWS-1403H-E Hydro unit HWS-1403XWH\*\*-E

Rated cooling capacity and power input

Rated condition 1 LWT=7°C dT=5degCapacitykW11.0
Power inputkW4.08
EERW/W2.70
Rated water flow ratel/min31.5
Rated condition 2 LWT=18°C dT=5degCapacitykW11.0
Power inputkW2.65
EERW/W4.15
Rated water flow ratel/min31.5
  • Rated cooling capacity and power input are the data at rated compressor operating frequency
  • Power input does not include water pump power.
  • Cooling capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C)

LWT : Leaving water temperature (^)

dT Delta temperature (deg)

Return water temperature - Leaving water temperature

Cooling capacity and power input

Capacity (kW)LWT (°C)
710131518
TO (°C)2013.9515.4816.8217.5318.34
2712.6013.9815.1915.8316.56
3012.0113.3314.4915.1015.80
3511.0012.2113.2713.8314.47
408.839.8010.6511.1011.62
436.817.568.218.568.95
Power input (kW)LWT (°C)
710131518
TO (°C)203.143.213.263.273.30
273.573.643.703.723.76
303.773.853.913.923.97
354.084.174.234.254.29
403.843.853.853.873.88
433.253.233.233.223.22
EERLWT (°C)
710131518
TO (°C)204.444.835.165.365.55
273.533.844.104.264.41
303.193.463.713.853.98
352.702.933.143.263.37
402.302.552.762.873.00
432.102.342.542.652.78
  • Cooling capacity and power input are the data at rated compressor operating frequency of rated condition 1
  • Power input does not include water pump power.
  • Cooling capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C)

LWT : Leaving water temperature (^)

Heating capacity and input specifications

Outdoor unit HWS-1103H8-E, HWS-1103H8R-E Hydro unit HWS-1403XWH\*\*-E

Rated heating capacity and power input

Rated condition 1 LWT=35°C dT=5degCapacity kW11.2
Power input kW2.39
COP W/W4.69
Rated water flow rate ℓ/min32.1
Rated condition 2 LWT=45°C dT=5degCapacity kW11.2
Power input kW3.19
COP W/W3.51
Rated water flow rate ℓ/min32.1
  • Rated heating capacity and power input are the data at rated compressor operating frequency
  • Power input does not include water pump power.
  • Heating capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

dT Delta temperature (deg)

Leaving water temperature - return water temperature

Average heating capacity and power input

Capacity (kW)LWT (°C)
303540455055
TO (°C)-205.655.455.315.18
-157.397.126.936.76
-78.768.438.197.997.86
-29.979.579.289.038.878.29
211.1810.4910.169.879.689.04
715.4114.8214.4714.1613.8112.82
1016.4615.8215.4215.0814.9614.14
1217.1516.4916.0615.6915.5814.87
1518.1117.4117.1917.0216.6215.76
2020.2719.4919.2519.0718.8117.67
Power input (kW)LWT (°C)
303540455055
TO (°C)-202.592.782.943.08
-152.893.113.293.46
-73.233.473.693.894.15
-23.183.423.643.854.114.32
23.153.383.613.814.074.28
73.013.243.563.884.224.52
103.013.233.573.914.274.59
123.003.233.573.924.304.64
153.013.243.603.974.364.72
203.043.273.644.024.434.80
COPLWT (°C)
303540455055
TO (°C)-202.181.961.811.68
-152.562.292.101.95
-72.712.432.222.051.89
-23.132.802.552.352.161.92
23.553.102.822.592.382.11
75.124.574.063.653.272.84
105.474.894.323.863.513.08
125.715.114.494.003.623.21
156.015.374.774.293.813.34
206.675.965.294.754.253.68
  • Heating capacity and power input are include defrost cycle data.
  • Heating capacity and power input are shown at maximum compressor operating frequency
  • Power input does not include water pump power.
  • Heating capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

Heating peak capacity and power input

Capacity (kW)LWT (°C)
303540455055
TO (°C)-206.696.416.216.03
-157.977.647.407.19
-710.389.969.659.389.10
-211.8511.3811.0510.7510.439.64
213.0212.5212.1611.8511.4910.62
715.4114.8214.4714.1613.8112.82
1016.4615.8215.4215.0814.9614.14
1217.1516.4916.0615.6915.5814.87
1518.1117.4117.1917.0216.6215.76
2020.2719.4919.2519.0718.8117.67
Power input (kW)LWT (°C)
303540455055
TO (°C)-202.312.482.682.88
-152.662.863.103.33
-72.853.073.333.573.86
-22.913.143.413.673.964.20
22.963.193.473.744.044.29
73.013.243.563.884.224.52
103.013.233.573.914.274.59
123.003.233.573.924.304.64
153.013.243.603.974.364.72
203.043.273.644.024.434.80
COPLWT (°C)
303540455055
TO (°C)-202.902.592.312.09
-152.992.672.382.16
-73.643.242.902.622.36
-24.073.633.242.932.642.29
24.413.923.513.172.852.48
75.124.574.063.653.272.84
105.474.894.323.863.513.08
125.715.114.494.003.623.21
156.015.374.774.293.813.34
206.675.965.294.754.253.68
  • Heating capacity and power input are shown peak value during operation.
  • Heating capacity and power input are shown at maximum compressor operating frequency
  • Power input does not include water pump power.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

Cooling capacity and input specifications

Outdoor unit HWS-1103H8-E, HWS-1103H8R-E Hydro unit HWS-1403XWH**-E

Rated cooling capacity and power input

Rated condition 1 LWT=7°C dT=5degCapacitykW10.0
Power inputkW3.52
EERW/W2.84
Rated water flow ratel/min28.7
Rated condition 2 LWT=18°C dT=5degCapacitykW10.0
Power inputkW2.14
EERW/W4.67
Rated water flow ratel/min28.7
  • Rated cooling capacity and power input are the data at rated compressor operating frequency
  • Power input does not include water pump power.
  • Cooling capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C)

LWT : Leaving water temperature (^)

dT Delta temperature (deg)

Return water temperature - leaving water temperature

Cooling capacity and power input

Capacity (kW)LWT (°C)
710131518
TO (°C)2010.0911.0612.0312.6713.63
2710.4011.4012.4013.0614.05
3010.0210.9811.9512.5813.54
359.3710.2711.1711.7712.66
408.669.5010.3310.8811.57
438.249.039.8210.3510.91
Power input (kW)LWT (°C)
710131518
TO (°C)202.042.072.102.122.14
272.672.712.752.772.80
302.802.842.882.912.94
353.003.053.103.123.15
403.323.373.423.453.47
433.513.563.623.643.66
COPLWT (°C)
710131518
TO (°C)204.945.345.725.986.37
273.894.204.504.715.02
303.583.864.144.334.61
353.123.373.613.774.02
402.612.823.023.163.34
432.352.532.722.842.98
  • Cooling capacity and power input are the data at rated compressor operating frequency of rated condition 1
  • Power input does not include water pump power.
  • Cooling capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C)

LWT : Leaving water temperature (^)

Heating capacity and input specifications

Outdoor unit HWS-1403H8-E, HWS-1403H8R-E Hydro unit HWS-1403XWH**-E

Rated heating capacity and power input

Rated condition 1 LWT=35°C dT=5degCapacitykW14.0
Power inputkW3.21
COPW/W4.36
Rated water flow ratel/min40.1
Rated condition 2 LWT=45°C dT=5degCapacitykW14.0
Power inputkW4.12
COPW/W3.40
Rated water flow ratel/min40.1
  • Rated heating capacity and power input are the data at rated compressor operating frequency
  • Power input does not include water pump power.
  • Heating capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

dT Delta temperature (deg)

Leaving water temperature - return water temperature

Average heating capacity and power input

Capacity (kW)LWT (°C)
303540455055
TO (°C)-205.905.695.545.40
-157.717.437.247.06
-79.148.808.558.348.20
-210.419.999.699.439.268.66
211.6710.9510.6010.3010.109.44
716.7116.1215.6615.3414.9313.83
1017.8717.3816.8616.5216.1815.25
1218.6418.1217.5617.2417.0116.04
1519.6719.1318.6618.4418.1517.01
2021.7221.2020.8420.6620.3419.07
Power input (kW)LWT (°C)
303540455055
TO (°C)-202.863.013.183.33
-153.193.363.563.74
-73.563.763.994.204.49
-23.503.703.944.164.444.67
23.453.663.904.124.404.62
73.493.774.104.424.765.05
103.493.764.114.454.815.12
123.493.754.124.474.855.18
153.513.774.154.524.925.27
203.543.804.194.584.995.36
COPLWT (°C)
303540455055
TO (°C)-202.061.891.741.62
-152.422.212.031.89
-72.572.342.141.981.83
-22.972.702.462.272.091.86
23.382.992.722.502.302.04
74.794.283.823.473.142.74
105.124.624.103.713.362.98
125.344.834.273.853.513.10
155.605.084.504.083.693.23
206.135.574.974.514.073.56
  • Heating capacity and power input are include defrost cycle data.
  • Heating capacity and power input are shown at maximum compressor operating frequency
  • Power input does not include water pump power.
  • Heating capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

Heating peak capacity and power input

Capacity (kW)LWT (°C)
303540455055
TO (°C)-207.286.986.756.56
-158.668.318.057.82
-711.2910.8310.5010.209.90
-212.8912.3812.0111.6911.3410.48
214.1713.6213.2312.8912.5011.55
716.7116.1215.6615.3414.9313.83
1017.8717.3816.8616.5216.1815.25
1218.6418.1217.5617.2417.0116.04
1519.6719.1318.6618.4418.1517.01
2021.7221.2020.8420.6620.3419.07
Power input (kW)LWT (°C)
303540455055
TO (°C)-202.682.883.123.35
-153.103.333.613.88
-73.323.573.874.164.49
-23.383.653.964.264.604.89
23.443.714.034.354.694.99
73.493.774.104.424.765.05
103.493.764.114.454.815.12
123.493.754.114.474.855.18
153.513.774.154.524.925.27
203.543.804.194.584.995.36
COPLWT (°C)
303540455055
TO (°C)-202.712.422.161.96
-152.802.492.232.02
-73.403.032.712.452.21
-23.813.393.032.742.472.14
24.123.673.282.962.662.32
74.794.283.823.473.142.74
105.124.624.103.713.362.98
125.344.834.273.863.513.10
155.605.084.504.083.693.23
206.135.574.974.514.073.56
  • Heating capacity and power input are shown peak value during operation
  • Heating capacity and power input are shown at maximum compressor operating frequency
  • Power input does not include water pump power.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

Cooling capacity and input specifications

Outdoor unit HWS-1403H8-E, HWS-1403H8R-E Hydro unit HWS-1403XWH**-E

Rated cooling capacity and power input

Rated condition 1 LWT=7°C dT=5degCapacity kW11.0
Power input kW4.08
EER W/W2.70
Rated water flow rate ℓ/min31.5
Rated condition 2 LWT=18°C dT=5degCapacity kW11.0
Power input kW2.43
EER W/W4.53
Rated water flow rate ℓ/min31.5
  • Rated cooling capacity and power input are the data at rated compressor operating frequency
  • Power input does not include water pump power.
  • Cooling capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C)

LWT : Leaving water temperature (^)

dT Delta temperature (deg)

Return water temperature - leaving water temperature

Cooling capacity and power input

Capacity (kW)LWT (°C)
710131518
TO (°C)2011.1012.1313.1513.8514.89
2711.6412.7213.7914.5215.61
3011.2212.2613.2913.9915.05
3510.4911.4612.4313.0914.07
409.8310.7411.6512.1412.93
439.4410.3111.1911.5812.24
Power input (kW)LWT (°C)
710131518
TO (°C)202.392.432.482.512.55
273.113.173.243.273.32
303.263.333.393.433.48
353.503.573.643.683.74
403.883.964.034.044.08
434.114.194.274.274.29
COPLWT (°C)
710131518
TO (°C)204.654.985.305.525.85
273.744.014.264.444.70
303.443.683.924.084.32
353.003.213.423.563.77
402.532.722.893.003.17
432.302.462.622.712.86
  • Cooling capacity and power input are the data at rated compressor operating frequency of rated condition 1
  • Power input does not include water pump power.
  • Cooling capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C)

LWT : Leaving water temperature (^)

Heating capacity and input specifications

Outdoor unit HWS-1603H8-E, HWS-1603H8R-E Hydro unit HWS-1403XWH\*\*-E

Rated heating capacity and power input

Rated condition 1 LWT=35°C dT=5degCapacity kW16.0
Power input kW3.72
COP W/W4.30
Rated water flow rate ℓ/min45.7
Rated condition 2 LWT=45°C dT=5degCapacity kW16.0
Power input kW4.88
COP W/W3.28
Rated water flow rate ℓ/min45.7
  • Rated heating capacity and power input are the data at rated compressor operating frequency
  • Power input does not include water pump power.
  • Heating capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

dT Delta temperature (deg)

Leaving water temperature - return water temperature

Average heating capacity and power input

Capacity (kW)LWT (°C)
303540455055
TO (°C)-206.175.955.795.65
-158.077.777.577.38
-79.569.208.948.728.58
-210.8810.4510.149.869.689.05
212.2111.4511.0910.7710.579.87
717.7117.0316.5416.1115.6314.44
1018.9018.1817.6417.2916.9415.92
1219.6918.9518.4218.0317.7216.91
1520.9320.1119.6619.3719.0017.93
2023.4422.4022.0221.7021.2919.90
Power input (kW)LWT (°C)
303540455055
TO (°C)-203.053.203.383.54
-153.403.583.793.98
-73.794.004.254.48
-23.733.944.204.434.784.97
23.683.894.154.394.734.92
73.754.054.414.764.685.43
103.754.054.424.795.125.51
123.764.044.434.815.185.57
153.784.064.464.865.225.67
203.814.094.514.935.295.77
COPLWT (°C)
303540455055
TO (°C)-202.021.861.711.60
-152.372.172.001.85
-72.522.302.101.951.79
-22.922.652.422.232.051.82
23.322.942.672.452.262.00
74.724.203.753.393.052.66
105.034.493.993.613.272.89
125.244.694.163.753.403.04
155.544.964.413.983.593.16
206.145.474.884.403.963.45
  • Heating capacity and power input are include defrost cycle data.
  • Heating capacity and power input are shown at maximum operating frequency
  • Power input does not include water pump power.
  • Heating capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

Heating peak capacity and power input

Capacity (kW)LWT (°C)
303540455055
TO (°C)-207.697.377.136.93
-159.158.788.508.26
-711.9211.4411.0910.7810.46
-213.6113.0812.6912.3511.9811.07
214.9714.3913.9813.6113.2112.20
717.7117.0316.5416.1115.6314.44
1018.9018.1817.6417.2916.9415.92
1219.6918.9518.4218.0317.7216.91
1520.9320.1119.6619.3719.0017.93
2023.4422.4022.0221.7021.2919.90
Power input (kW)LWT (°C)
303540455055
TO (°C)-202.893.103.363.60
-153.333.583.884.17
-73.573.844.164.474.83
-23.643.924.264.594.955.26
23.703.994.344.685.055.37
73.754.054.414.765.125.43
103.754.054.424.795.185.51
123.754.044.434.815.225.57
153.784.064.464.865.295.67
203.814.094.514.935.375.77
COPLWT (°C)
303540455055
TO (°C)-202.672.382.131.92
-152.752.452.191.98
-73.342.982.662.412.17
-23.743.332.982.692.422.10
24.053.603.222.912.622.27
74.724.203.753.393.052.66
105.034.493.993.613.272.89
125.244.694.163.753.403.04
155.544.964.413.983.593.16
206.145.474.884.403.963.45
  • Heating capacity and power input are shown peak value during operation
  • Heating capacity and power input are shown at maximum compressor operating frequency
  • Power input does not include water pump power.

TO : Outdoor temperature (DB°C) RH85%

LWT : Leaving water temperature (^)

Cooling capacity and input specifications

Outdoor unit HWS-1603H8-E, HWS-1603H8R-E Hydro unit HWS-1403XWH\*\*-E

Rated cooling capacity and power input

Rated condition 1 LWT=7°C dT=5degCapacitykW13.0
Power inputkW4.80
EERW/W2.71
Rated water flow ratel/min37.2
Rated condition 2 LWT=18°C dT=5degCapacitykW13.0
Power inputkW3.08
EERW/W4.22
Rated water flow ratel/min37.2
  • Rated cooling capacity and power input are the data at rated compressor operating frequency
  • Power input does not include water pump power.
  • Cooling capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C)

LWT : Leaving water temperature (^)

dT Delta temperature (deg)

Return water temperature - Leaving water temperature

Cooling capacity and power input

Capacity (kW)LWT (°C)
710131518
TO (°C)2012.8814.1015.2916.4917.68
2713.4414.7215.9617.2018.45
3012.9514.1815.3816.5817.77
3512.1113.2614.3815.0516.20
4010.8711.9013.0813.8714.75
4310.1111.1412.2913.0914.07
Power input (kW)LWT (°C)
710131518
TO (°C)203.123.213.283.313.35
273.934.044.134.224.31
304.124.234.334.424.51
354.424.554.654.704.80
404.744.864.985.055.16
434.935.095.245.315.47
EERLWT (°C)
710131518
TO (°C)204.134.404.674.985.28
273.423.653.874.084.28
303.143.353.553.753.94
352.742.923.103.203.38
402.302.452.632.752.86
432.052.192.352.472.57
  • Cooling capacity and power input are the data at rated compressor operating frequency of rated condition 1
  • Power input does not include water pump power.
  • Cooling capacity and power input are measured in accordance with EN14511.

TO : Outdoor temperature (DB°C)

LWT : Leaving water temperature (^)

4-6. Q-H characteristics of hydro unit 4-6-1. HWS-803XWHM3-E, T6-E, D6-E, T9-E

TOSHIBA HWS-803H-E - 4-6. Q-H characteristics of hydro unit 4-6-1. HWS-803XWHM3-E, T6-E, D6-E, T9-E - 1

4-6-2. HWS-1403XWHM3-E, T6-E, D6-E, T9-E

TOSHIBA HWS-803H-E - 4-6-2. HWS-1403XWHM3-E, T6-E, D6-E, T9-E - 1

4-7. Options

Optional parts

No.Part nameModel nameApplicationRemarks
1External output boardTCB-PCIN3EBoiler-linked output, Alarm outputUp to two boards (according to applications)
Defrost signal output, Compressure operation signal output
2External input boardTCB-PCMO3ECooling/heating thermostat inputUp to two boards (according to applications)
Forced-stop signal input

External output board

Feature

Operation and Error monitoring is possible by using Error output control board "TCB-PCIN3E"

Function / Electric wiring diagram

Alarm output : Output enabled when the system is in alarm / fault condition.

Boiler control output : Output enabled when outdoor ambient temperature<-10 °C

TOSHIBA HWS-803H-E - Function / Electric wiring diagram - 1

Operation output : Display relay is ON with outdoor unit compressor operation.

Defrost output : Display relay is ON when the system in defrost.

TOSHIBA HWS-803H-E - Function / Electric wiring diagram - 2

CAUTION

  • Be sure to prepare a non-voltage point for each terminal.
  • Display Relay capacity of "ALERM" and "BOILER", "OPERATION" and "DEFROST" Below AC230V 0.5A (COS = 100% ). when connecting load such as relay coil to "L1,L2" load, insert the noise surge absorber.

Below DC24V 1A (Non-inductive load). when connecting load such as relay coil to "L1,L2" load, insert the bypass circuit.

External input board

Feature

  • "TCB-PCMO3E" is used for the following external master controls.

  • Room thermostat input

  • Emergency shutdown input

Refer to "Function/Electric wiring diagram" for feature of each control because connection is different according to the control.

Function / Electric wiring diagram

Room thermostat input

2-3: Room thermostat input for cooling mode
1-3: Room thermostat input for heating mode
- Output enabled when either heating or cooling mode selected on room thermostat. (locally procured)
- Volt free details :
- Connection details: - Cooling connection :Terminals 3 (COM) and 2 (COOL) on TCB-BCMO3E (See Schematic below) - Heating connection :Terminals 3 (COM) and 1 (HEAT) on TCB-BCMO3E (See Schematic below)

TOSHIBA HWS-803H-E - Room thermostat input - 1

Thermostat operation

CoolingHeating
onoffonoff
2 - 3openclose--
1 - 3--closeopen

Emergency shutdown input

S2: Emergency stop input

Non-voltage contacts
- Connection details : Emergency stop :Terminals 3 (COM) and 1 (HEAT) on TCB-PCMO3E (See Schematic below)

TOSHIBA HWS-803H-E - Emergency shutdown input - 1

CAUTION

  • Be sure to prepare non voltage continuous point of contact for each terminal.
  • Supplementary Insulation must be added to user touched to user touchabel part of switches.

5. OUTDOOR UNIT

5-1. Specification

5-1-1. Outdoor unit specifications

Outdoor unitHWS-803H-EHWS-1103H-EHWS-1403H-E
Power supply1 ~ 220-230V 50Hz
CompressorTypeTwin rotary type with DC-Inverter variable speed control
Motor OutputkW2.03.75
Pole4
Refrigerant charged1.82.7
Refrigerant controlPulse motor valve
Pipe lengthMinimumm5
Maximumm30
Height differenceOutdoor-Hydro unitm30
AppearanceColorSilky shade (Muncel 1Y8.5-0.5)
MaterialPCM
Outer dimensionHeightmm8901340
Widthmm900900
Depthmm320320
Unit weightkg6393
Packing dimensionHeightmm9751425
Widthmm971971
Depthmm436436
Total weightunit and packingkg69100
Heat exchangerTypeFinned tube
Fan unitFanPropeller fan
Standard air flowm³/min57101103
MotorW63100+100
Bottom plate heaterW---
Sound pressure levelHeating normaldBA494951
Heating low noise*dBA424444
Cooling normaldBA475051
Cooling low noise*dBA444545
Hot water normaldBA494951
Hot water low noisedBA424444
Operation outdoor tempHeating°C-20 to 25
Cooling°C10 to 43
Hot water°C-20 to 43
Refrigerant pipeGasmm15.9
Liquidmm9.5
Outdoor unitHWS-1103H8-E HWS-1103H8R-EHWS-1403H8-E HWS-1403H8R-EHWS-1603H8-E HWS-1603H8R-E
Power supply3N ~ 380-400V 50Hz
CompressorTypeTwin rotary type with DC-Inverter variable speed control
Motor OutputkW3.75
Pole4
Refrigerant charged2.7
Refrigerant controlPulse motor valve
Pipe lengthMinimumm5
Maximumm30
Height differenceOutdoor-Hydro unitm30
AppearanceColorSilky shade (Muncel 1Y8.5-0.5)
MaterialPCM
Outer dimensionHeightmm1340
Widthmm900
Depthmm320
Unit weightkg93
Packing dimensionHeightmm1425
Widthmm971
Depthmm436
Total weightunit and packingkg100
Heat exchangerTypeFinned tube
Fan unitFanPropeller fan
Standard air flowm³/min101103
MotorW100+100
Bottom plate heaterW---
Sound pressure levelHeating normaldBA495152
Heating low noise*dBA444444
Cooling normaldBA505152
Cooling low noise*dBA454545
Hot water normaldBA495152
Hot water low noisedBA444444
Operation outdoor tempHeating°C-20 to 25
Cooling°C10 to 43
Hot water°C-20 to 43
Refrigerant pipeGasmm15.9
Liquidmm9.5
Outdoor unitHWS-1103H8R-EHWS-1403H8R-EHWS-1603H8R-E
Power supply3N ~ 380-400V 50Hz
CompressorTypeTwin rotary type with DC-Inverter variable speed control
Motor OutputkW3.75
Pole4
Refrigerant charged2.7
Refrigerant controlPulse motor valve
Pipe lengthMinimumm5
Maximumm30
Height differenceOutdoor-Hydro unitm30
AppearanceColorSilky shade (Muncel 1Y8.5-0.5)
MaterialPCM
Outer dimensionHeightmm1340
Widthmm900
Depthmm320
Unit weightkg93
Packing dimensionHeightmm1425
Widthmm971
Depthmm436
Total weightunit and packingkg100
Heat exchangerTypeFinned tube
Fan unitFanPropeller fan
Standard air flowm³/min101103
MotorW100+100
Bottom plate heaterW757575
Sound pressure levelHeating normaldBA495152
Heating low noise*dBA444444
Cooling normaldBA505152
Cooling low noise*dBA454545
Hot water normaldBA495152
Hot water low noisedBA444444
Operation outdoor tempHeating°C-20 to 25
Cooling°C10 to 43
Hot water°C-20 to 43
Refrigerant pipeGasmm15.9
Liquidmm9.5

5-2. Dimension 5-2-1. HWS-803H-E

Unit: mm

TOSHIBA HWS-803H-E - 5-2. Dimension 5-2-1. HWS-803H-E - 1

5-2-2. HWS-1103H-E, HWS-1403H-E, HWS-1603H-E HWS-1103H(R)-E, HWS-1403H(R)-E, HWS-1603H(R)-E

Unit: mm

TOSHIBA HWS-803H-E - 5-2-2. HWS-1103H-E, HWS-1403H-E, HWS-1603H-E   HWS-1103H(R)-E, HWS-1403H(R)-E, HWS-1603H(R)-E - 1

TOSHIBA HWS-803H-E - 5-2-2. HWS-1103H-E, HWS-1403H-E, HWS-1603H-E   HWS-1103H(R)-E, HWS-1403H(R)-E, HWS-1603H(R)-E - 2
5-3. Piping Diagram

5-4. Wiring Diagram

5-4-1. Outdoor Unit (Single phase type)

TOSHIBA HWS-803H-E - 5-4-1. Outdoor Unit (Single phase type) - 1
▼HWS-803H-E, HWS-1103H-E, HWS-1403H-E

SymbolParts name
CMCompressor
FMFan motor
FM01,02*
PMVPulse motor valve
TDPipe temperature sensor (Discharge)
TSPipe temperature sensor (Suction)
TEHeat exchanger sensor 1
TLHeat exchanger sensor 2
TOOutside temperature sensor
20SF4-way valve coil
49CCompressor case thermostat
RYRelay
L/FLine Filter
  1. indicates the terminal block. Alphanumeric characters in the cycle indicate the terminal No.
  2. The two-dot chain line indicates the wiring procured locally.
  3. indicates the P.C. board.
  4. For the hydro unit circuit, refer to the wiring diagram of the hydro unit.

5-4-2. Outdoor unit (3 phase type)

▼HWS-1103H8(R)-E, -1403H8(R)-E, -1603H8(R)-E

TOSHIBA HWS-803H-E - ▼HWS-1103H8(R)-E, -1403H8(R)-E, -1603H8(R)-E - 1

SymbolPart name
CMCompressor
FM1,2Fan motor
PMVPulse motor valve
TDPipe temperature sensor (Discharge)
TSPipe temperature sensor (Suction)
TEHeat exchanger sensor 1
TLHeat exchanger sensor 2
TOOutside temperature sensor
20SF4-way valve coil
49CCompressor case thermostat
63HHigh-pressure switch
RYRelay

^* HWS-1103H-E, HWS-1403H-E

  1. indicates the terminal block. Alphanumeric characters in the cycle indicate terminal No.
  2. The two-dot chain line indicates the wiring procured locally.
  3. indicates the P.C. board.
  4. For the hydro unit circuit, refer to the wiring diagram of the indoor unit.

5-4-3. Power line

TOSHIBA HWS-803H-E - 5-4-3. Power line - 1

5-4-4. Wiring between Hydro Unit and Outdoor Unit

HWS-803H-E, HWS-1103H-E, HWS-1403H-E

TOSHIBA HWS-803H-E - 5-4-4. Wiring between Hydro Unit and Outdoor Unit - 1

HWS-1103H8-E, H8R-E
HWS-1403H8-E, H8R-E
HWS-1603H8-E, H8R-E

TOSHIBA HWS-803H-E - 5-4-4. Wiring between Hydro Unit and Outdoor Unit - 2

HWS-803H-E, HWS-1103H-E, HWS-1403H-E

TOSHIBA HWS-803H-E - HWS-803H-E, HWS-1103H-E, HWS-1403H-E - 1

Stripping length power cord and connecting wire

TOSHIBA HWS-803H-E - Stripping length power cord and connecting wire - 1

HWS-1103H8-E, H8R-E HWS-1403H8-E, H8R-E HWS-1603H8-E, H8R-E

TOSHIBA HWS-803H-E - Stripping length power cord and connecting wire - 2

Stripping length power cord and connecting wire

TOSHIBA HWS-803H-E - Stripping length power cord and connecting wire - 1

5-5. Sound Data

5-5-1. Sound pressure level measurement

TOSHIBA HWS-803H-E - 5-5-1. Sound pressure level measurement - 1
▼HWS-803H-E

TOSHIBA HWS-803H-E - 5-5-1. Sound pressure level measurement - 2
▼HWS-1103H-E, HWS-1403H-E, HWS-1103H8(R)-E, HWS-1403H8(R)-E, HWS-1603H8(R)-E

5-5-2. Sound Characteristics (NC Curve)

▼HWS-803H-E

(8 kw, 230 V ~ 50Hz)

TOSHIBA HWS-803H-E - ▼HWS-803H-E - 1

▼HWS-1103H-E, 1103H8(R)-E

(11 kw, 380-400V 3N~50Hz)

HWS-1103H8-E

Sound pressure level (dB(A))CoolingHeating
5151

△---△Heating

—— Cooling

TOSHIBA HWS-803H-E - ▼HWS-1103H-E, 1103H8(R)-E - 1
Octave band centre frequency (Hz)

▼HWS-1403H-E, 1403H8(R)-E

(14kw, 380-400V 3N~50Hz)

TOSHIBA HWS-803H-E - ▼HWS-1403H-E, 1403H8(R)-E - 1

▼HWS-1603H8(R)-E

(16kw, 380-400V 3N~50Hz)

HWS-1603H8-E

Sound pressure level (dB(A))CoolingHeating
5252

TOSHIBA HWS-803H-E - ▼HWS-1603H8(R)-E - 1

TOSHIBA HWS-803H-E - ▼HWS-1603H8(R)-E - 2

TOSHIBA HWS-803H-E - ▼HWS-1603H8(R)-E - 3
Octave band sound pressure level (dB)
Octave band centre frequency (Hz)

5-6. Operation Range

8 kW class

Cooling operation

TOSHIBA HWS-803H-E - Cooling operation - 1
Heating and hot water operation

TOSHIBA HWS-803H-E - Cooling operation - 2

TOSHIBA HWS-803H-E - Cooling operation - 3
11, 14, 16 kW class Cooling operation
Heating and hot water operation

TOSHIBA HWS-803H-E - Cooling operation - 4

NOTE

Hot water produced only by cylinder heater when both cooling and hot water operation demanded.

6. HOT WATER CYLINDER

6-1. Specification

Hot water cylinder specifications

Hot water cylinderHWS-1501 CSHM3-EHWS-2101 CSHM3-EHWS-3001 CSHM3-EHWS-1501 CSHM3-UKHWS-2101 CSHM3-UKHWS-3001 CSHM3-UK
Water volumelitres150210300150210300
AppearanceColorWhite
MaterialPlastic coated steel
CylinderMaterialStainless steel
InsulationMaterialFlame retardent expanded polyurethane foam
Thicknessmm50
Heat exchangerMaterialStainless steel tube
Immersion heaterTypeSingle straight, Alloy 825 sheathed
CapacitykW2.75
Outer dimensionHeightmm1,0901,4742,0401,0901,4742,040
Diametermm550
Unit weightkg314159314156
Packing dimensionHeightmm1,2131,7812,1181,4061,7812,118
Widthmm576
Depthmm640
Total weightunit and packingkg374459415156
Maximum water temperature°C75
Maximum water pressurebar10
Water pipe Hydro-cylinderInletmm22
Outletmm22
Water pipe Domestic water-cylinderInletmm22
Outletmm22
Standard accessoriesExpansion VessellitresNot included121825
Installation manualInstallation manual
Safety group NF7barFactory fitted T&P valve c/w insulation and housing
Compression nuts and olivesCompression nuts and olives
Cylinder heater key spannerCylinder heater key spanner
Tundish
Cold water combination valve

6-2. Dimension

General dimensions and performance

TOSHIBA HWS-803H-E - General dimensions and performance - 1

TOSHIBA HWS-803H-E - General dimensions and performance - 2

MODELHWS-1501CSHM3-E HWS-1501CSHM3-UKHWS-2101CSHM3-E HWS-2101CSHM3-UKHWS-3001CSHM3-E HWS-3001CSHM3-UK
NOMINAL CAPACITY (litres)150210300
A (mm)315315315
B (mm)354354354
C (mm)80011841474
D (mm)109014742040
SURFACE AREA (sq.m)0.650.790.79
HOT WATER OUTPUT AT 60°C (litres)102163254
MIXED HOT WATER OUTPUT AT 40°C (litres)243329.5476
HEATLOSS (kWh/24h)1.451.912.52
HEATING TIME 15°C TO 60°C - USING ELECTRIC CYLINDER HEATER ONLY (mins)123188262
CAPACITY HEATED USING ELECTRIC CYLINDER HEATER ONLY (litres)102163254

6-3. Piping Diagram

TOSHIBA HWS-803H-E - 6-3. Piping Diagram - 1
▼HWS-1501CSHM3-E, HWS-2101CSHM3-E, HWS-3001CAHM3-E

1 COLD WATER INLET
② ISOLATING VALVE
3 SAFETY GROUP NF7 BAR
4 SANITARY WATER EXPANSION VESSEL
5 DISCHARGE PIPE
6 PRIMARY CIRCUIT RETURI
7) PRIMARY CIRCUIT FLOW
8 HOT WATER OUTLET
9 SANITARY WATERREC-CIRCULATION CONNECTION

TOSHIBA HWS-803H-E - 6-3. Piping Diagram - 2
▼HWS-1501CSHM3-UK, HWS-2101CSHM3-UK, HWS-3001CSHM3-UK

Typical discharge pipe arrangement (extract from Building Regulation G3 Guidance section 3.9)

Safety device

(e.g. Temperaturerelief valve)

TOSHIBA HWS-803H-E - Typical discharge pipe arrangement (extract from Building Regulation G3 Guidance section 3.9) - 1

6-4. Wiring Diagram

▼HWS-1501CSHM3-E, HWS-2101CSH3-E, HWS-3001CSHM3-E HWS-1501CSHM3-UK, HWS-2101CSHM3-UK, HWS-3001CSHM3-UK Electrical Connections (Schematic)

TOSHIBA HWS-803H-E - 6-4. Wiring Diagram - 1

Thermal cut-out

TOSHIBA HWS-803H-E - Thermal cut-out - 1

NOTE:

The cover and element assembly have been removed from this view for clarity

7. HYDRO UNIT INSTALLATION MANUAL

Hydro Unit

Model name:

HWS-803XWHM3-E

HWS-803XWHT6-E

HWS-803XWHD6-E

HWS-803XWHT9-E

HWS-1403XWHM3-E

HWS-1403XWHT6-E

HWS-1403XWHD6-E

HWS-1403XWHT9-E

TOSHIBA HWS-803H-E - HYDRO UNIT INSTALLATION MANUAL - 1

Please read this Installation Manual carefully before installing the Air to Water Heat Pump.

  • This Manual describes the installation method of the hydro unit.
  • For installation of the outdoor unit, follow the Installation Manual attached to the outdoor unit.

ADOPTION OF NEW REFRIGERANT

This Air to Water Heat Pump is a new type which adopts a new refrigerant HFC (R410A) instead of the conventional refrigerant R22 in order to prevent destruction of the ozone layer.

Contents

1GENERAL INFORMATION. 87
2 ACCESSORY PARTS 88
3 PREPARATIONS FOR INSTALLATION 89
4 PRECAUTIONS FOR SAFETY 90
5 EXAMPLE OF HYDRO UNIT INSTALLATION. 92
6 MAIN COMPONENTS OF HYDRO UNIT 94
7 HYDRO UNIT INSTALLATION 96
8 START UP AND CONFIGURATION. 114
9 TEST RUN. 123
10 MAINTENANCE 123
11 SENSOR TEMPERATURE MONITORING FUNCTION 124
12 TROUBLESHOOTING 125

1 GENERAL INFORMATION

System Combination

Hydro UnitOutdoor Unit
HWS-803H-EHWS-1103H-EHWS-1403H-EHWS-1103H8-EHWS-1403H8-EHWS-1603H8-EHWS-1103H8R-EHWS-1403H8R-EHWS-1603H8R-EBackup heater
HWS-803XWHM3-E--------~, 3kW
HWS-803XWHT6-E--------3N~, 6kW
HWS-803XWHD6-E--------3~, 6kW
HWS-803XWHT9-E-------3N~, 9kW
HWS-1403XWHM3-E-~, 3kW
HWS-1403XWHT6-E-3N~, 6kW
HWS-1403XWHD6-E-------3~, 6kW
HWS-1403XWHT9-E-3N~, 9kW
220-230V model3 phase model3 phase with bottom plate heater

General Specifications

Outdoor Unit

Single Phase model

Outdoor unitHWS-803H-EHWS-1103H-EHWS-1403H-E
Power supply220-230V ~ 50Hz
TypeINVERTER
FunctionHeating & Cooling
HeatingCapacity (kW)8.011.214.0
Input (kW)1.822.353.11
COP (W/W)4.404.774.50
CoolingCapacity (kW)6.010.011.0
Input (kW)2.133.524.08
EER (W/W)2.822.842.70
RefrigerantR410A
DimensionHxWxD (mm)890x900x3201,340x900x320

3 Phase model

Outdoor unitwith bottom plate heater
HWS-1103H8-EHWS-1403H8-EHWS-1603H8-EHWS-1103H8R-EHWS-1403H8R-EHWS-1603H8R-E
Power supply380-400V 3N~50Hz
TypeINVERTER
FunctionHeating & Cooling
HeatingCapacity (kW)11.214.016.011.214.016.0
Input (kW)2.393.213.722.393.213.72
COP4.694.364.304.694.364.30
CoolingCapacity (kW)10.011.013.010.011.013.0
Input (kW)3.524.084.803.524.084.80
EER2.842.702.712.842.702.71
RefrigerantR410A
DimensionHxWxD (mm)1,340x900x320
Bottom plate heater (W)-75

Hydro Unit

80 class

Hydro UnitHWS-803XWHM3-EHWS-803XWHT6-EHWS-803XWHD6-EHWS-803XWHT9-E
Back up heater capacity3.06.09.0
Power supplyfor back up heater220-230V ~ 50Hz380-400V 3N~ 50Hz220-230V 3~ 50Hz380-400V 3N~ 50Hz
for hot water cylinder heater (option)220-230V ~ 50Hz
Leaving water temperatureHeating (℃)20-55
Cooling (℃)10-25

112,140,160 class

Hydro UnitHWS-1403XWHM3-EHWS-1403XWHT6-EHWS-1403XWHD6-EHWS-1403XWHT9-E
Back up heater capacity3.06.09.0
Power supplyfor back up heater220-230V ~ 50Hz380-400V 3N~ 50Hz220-230V 3~ 50Hz380-400V 3N~ 50Hz
for hot water cylinder heater (option)220-230V ~ 50Hz
Leaving water temperatureHeating (℃)20-55
Cooling (℃)10-25

Hot Water Cylinder (option)

Hot water cylinder (option)HWS-1501CSHM3-E HWS-1501CSHM3-UKHWS-2101CSHM3-E HWS-2101CSHM3-UKHWS-3001CSHM3-E HWS-3001CSHM3-UK
Water volume (liter)150210300
Power supply220-230V ~ 50Hz
Max water temperature (℃)75
Electric heater (kW)2.75
Height (mm)1,0901,4742,040
Diameter (mm)550
MaterialStainless steel

2 ACCESSORY PARTS

NoParts nameQuantityNoParts nameQuantity
1Installation manual (this document)13Insulator for cooling1
2Owner's manual1

3 PREPARATIONS FOR INSTALLATION

Parts required to connect this product (Common items)

CategoryPartSpecificationQuantity
Water pipingStrainer (water filter)1 1/4" 30 to 40 meshes1
Drain cock(for water charge)1
Isolating ball valves1 1/4" for service 1 1/4"2
Electrical systemEarth leakage breaker for main power supply30 mA1
Earth leakage breaker for backup heater30 mA1
(Option) Earth leakage breaker for hot water cylinder heater30 mA1

■ Options required for each function

PurposeIn the Hydro UnitPurchased part
Part nameModel namePart namePrescribed specification
Heating--Radiator(s), Fan coil(s), Under floor heating
Heating & Cooling (all rooms)--Fan coil(s)
Heating & Cooling (partly heating only)--Motorized 2-way valve (for cooling)Refer to “Control parts specifications” on page 105.
Hot water supplyHot water cylinderMotorized 3-way valve Earth leakage breakerRefer to “Control parts specifications” on page 105.
150 LHWS-1501CSHM3-E
HWS-1501CSHM3-UK
210 LHWS-2101CSHM3-E
HWS-2101CSHM3-UK
300 LHWS-3001CSHM3-E
HWS-3001CSHM3-UK
2-zone control--Motorized mixing valveRefer to “Control parts specifications” on page 105.
Circulator pumpOther power supply
Buffer tank
Interlocking with boilerOutput control board kit (1)TBC-PCIN3EBoilerOther power supply. Signal 12 V input function is required for boiler.

■ Optional Parts

No.Part nameModel nameApplicationRemarks
1External output boardTCB-PCIN3EBoiler-linked output, Alarm outputUp to two boards (according to applications)
Defrost signal output, compressor operation signal output
2External input boardTCB-PCMO3ECooling/heating thermostat inputUp to two boards (according to applications)
Emergency stop signal input.

Use specified products for the outdoor unit, Hydro Unit, and hot water cylinder.

Do not use commercially available products.

Use parts that conform to prescribed specifications for parts to be connected to the Hydro Unit.

If unspecified products or parts are used, a malfunction, failure or fire may be caused.

4 PRECAUTIONS FOR SAFETY

■ General Safety Precautions

Ensure that all Local, National and International regulations are satisfied.

  • Read the "PRECAUTIONS FOR SAFETY" carefully before installation.
    The precautions described below include the important items regarding safety - Observe them without fail.
  • After the installation work has been completed, perform a trial operation to check for any problems. Follow the Owner's Manual to explain how to use and maintain the unit to the customer.
  • Turn off the main power supply switch (or breaker) before unit maintenance.
  • Ask the customer to keep the Installation Manual along with the Owner's Manual.

■ Refrigerant Precautions

  • If a refrigerant leak is suspected contact the dealer who supplied the system, in the case of a recharge of refrigerant ask service personnel for details of the leak and confirmation of the repairs completed. The refrigerant used in the system is harmless.
  • Generally the refrigerant does not leak, however, if the refrigerant should leak into a room and a heater or stove burner in the room is lit, toxic gas may be generated.
  • Do not install the system in a location subject to a risk of exposure to a combustible gas. If a combustible gas leaks and stays around the unit a fire may occur.
  • Install the refrigerant pipe securely during installation and before operation. If the compressor is operated with no pipe work connected and valves open the compressor will suck air which would result in over pressurization of the system which may result in bursting or injury. Observe the same precautions for refrigerant recovery work (pump back procedure to outdoor unit) and do not disconnect pipe work until refrigerant is recovered and valves closed.

TOSHIBA HWS-803H-E - ■ Refrigerant Precautions - 1

WARNING

Installation Precautions

  • Ask an authorized dealer or qualified installation professional to install/maintain the Air to Water Heat Pump System. Inappropriate installation may result in water leaks, electric shock or fire.
  • Electrical work must be performed by a qualified electrician in accordance with the installation manual. An inappropriate power supply capacity or installation may result in fire.
  • When completing any electrical works to the system ensure that all Local, National and International regulations are satisfied. Inappropriate grounding may result in electric shock.
  • Ensure all electrical cables, used for the ESTIA installation, comply with all Local and National regulations. Check all electrical terminations are secure and tight.
  • Earth wire connections.
    Install an earth leakage breaker without fail. Incomplete grounding can cause electric shock.

Do not ground wires to gas pipes, water pipes, lightning rods or telephone cable ground wires.

  • This unit must be connected to the main power supply using a circuit breaker or switch with a contact separation of at least 3 mm.
  • Be sure to turn off all main power supply switches or the circuit breaker before starting any electrical work.

Ensure all power switches are off, failure to do so can cause electric shock.

Use an exclusive power circuit for the Air to Water Heat Pump system using the rated voltage.

  • Ensure correct connection of interconnecting wire between Outdoor Unit and Hydro Unit.
    Incorrect connection of the interconnecting cable may result in the damage of electrical parts.
  • Ensure refrigeration system remains sealed to external gases and air.
    Should air or other gases contaminate the refrigeration circuit, high system pressures could result in burst pipes and injuries.
  • Do not modify or bypass any of safety guards or switches in this system.
  • After unpacking the outdoor unit, examine the unit carefully for any possible damage.
  • Do not install in any place that might increase the vibration of the unit.
  • To avoid personal injury (with sharp edges), be careful when handling parts.

  • Perform installation work properly in accordance with the installation manual. Inappropriate installation may result in water leaks, electric shock or fire.

  • Tighten all flare nuts with a torque wrench in the specified manner. Excessive tightening of the flare nut may result in cracking of the pipe work or flare nut which may result in a refrigerant leakage.
  • Wear heavy duty gloves during installation work to avoid injury.
  • Install the outdoor unit securely in a location where the base can sustain the weight adequately.
  • In enclosed areas, if the refrigerant leaks during installation vacate and ventilate immediately.
  • After installation is complete ensure and confirm that refrigerant does not leak. If refrigerant leaks into a room and flows near a fire source noxious gas may be generated.
  • Do not block any drain hoses. Hoses may come off and electric shocks may occur.
  • Do not hit the manometer, because it is made of glass. It is breakable.

Notes on System Design

  • The inlet water temperature to the Hydro Unit must be 55^ or less. Especially, be careful when there is an external heating source such as a boiler. When hot water over 55^ returns, it may result in a failure of the unit or water leakage.
  • The flow rate of the circulating water must meet the following range.

11 and 14 kW 18 L/minute or more

8 kW 13 L/minute or more

If the flow rate becomes less than the minimum, the protective device is activated to stop the operation.

To ensure the minimum flow rate of the water system, install a bypass valve on one water circuit. Please note this circuit must contain a minimum of 20 liters. Failure to do could result in premature system failure.

  • Do not drive water by power other than the pump built in the Hydro Unit.
  • The back up heaters, in the hydro unit, are designed to assist the heat pump during periods to low ambient conditions.
  • Ensure the Hydro unit and the connecting water pipes are installed in a location that is not exposed to low ambient temperatures which could result in the water circuit freezing.
  • The system operation is designed around a closed water circuit. Do not use an open circuit design.
  • Circulating water must be 20 liters or more. If total water amount is not enough, the unit may not function fully due to protective operation.

5 EXAMPLE OF HYDRO UNIT INSTALLATION

■ Example of Installation for Cooling and Heating

When both cooling and heating modes are required a 2-way valve must be installed to isolate the radiator or underfloor heating circuit.

TOSHIBA HWS-803H-E - ■ Example of Installation for Cooling and Heating - 1
▼ Fig. 5-01

■ Example of 2-Zone Temperature Control and Hot Water Supply System

The following shows an example of the 2-zone temperature control.

A buffer tank and a water pump are required for the 2-zone temperature control.

TOSHIBA HWS-803H-E - ■ Example of 2-Zone Temperature Control and Hot Water Supply System - 1
▼ Fig. 5-02

6 MAIN COMPONENTS OF HYDRO UNIT

Exploded view and description for Hydro Unit

TOSHIBA HWS-803H-E - Exploded view and description for Hydro Unit - 1
▼ Fig. 6-01

1:Expansion vessel
2: Pressure switch (4.15 MPa)
3: Temperature sensor (for Heat pump outlet -TWO)
4:Pressure sensor
5:Heat exchanger
6: Flow switch (13.0 L/min (8kw), 17.5 L/min (14kw))
7: Temperature sensor (for refrigerant -TC)
8: Temperature sensor (for water inlet -TWI)
9:Drain nipple
10:Water inlet connection
11: Refrigerant liquid connection
12:Air relief valve
13: Pressure relief valve (0.3 MPa (3 bar))
14: Thermal protector (auto)
15: Temperature sensor (for water outlet THO)
16 : Thermal protector (Single operation)
17:Water pump
18: Backup heater (3 kW, 3 kW x 2, 3 kW x 3)
19:Manometer
20:Water outlet connection
21: Refrigerant gas connection

E-Box layout

TOSHIBA HWS-803H-E - E-Box layout - 1
▼ Fig. 6-02

TOSHIBA HWS-803H-E - E-Box layout - 2

7 HYDRO UNIT INSTALLATION

TOSHIBA HWS-803H-E - HYDRO UNIT INSTALLATION - 1

WARNING

  • To protect yourself from injury, always use PPE (Personal Protective Equipment), that is, wear gloves.
  • Install the Hydro Unit by at least two persons.
  • Install the Hydro Unit in a place strong enough to withstand the following weights:

Hydro Unit weight with no water 60 kg (802) 65 kg (1402)

Hydro Unit weight with full water 80 kg (802) 85 kg (1402)

TOSHIBA HWS-803H-E - WARNING - 1

CAUTION

  • Do not install the unit in a place where water freezes.
  • Do not install the Hydro Unit in a place where combustible gas may leak.
  • Do not install the Hydro Unit in a place exposed to rain or water.
  • Do not install the Hydro Unit near equipment which generates heat.
  • Do not install the Hydro Unit to a movable object.
  • Do not install the Hydro Unit in a place exposed to vibration.

■ Handling, Unpacking, and Checking the Hydro Unit

  • The unit should be checked when it is delivered, and any damage reported immediately to the courier claims the department.

Positioning

Service space

Secure a service space for the Hydro Unit.

  • Do not install the Hydro Unit in a place where heat stagnates.

TOSHIBA HWS-803H-E - Service space - 1
▼ Fig. 7-01

Mounting

Install M10 bolts at the positions shown below and secure them with nuts.

TOSHIBA HWS-803H-E - Mounting - 1
▼ Fig. 7-02

The Hydro Unit can be installed directly without using the fixing angles.

However, the back side of the Hydro Unit can be highly heated, therefore, the installing surface must be heat-resistant.

▼ Fig. 7-03
TOSHIBA HWS-803H-E - Mounting - 2
Remove the M5a screws to detach the fixing angles.

TOSHIBA HWS-803H-E - Mounting - 3
▼Fig. 7-04

▼ Fig. 7-05
TOSHIBA HWS-803H-E - Mounting - 4
Secure the Hydro Unit with plain washers and nuts.

Install the Hydro Unit so that its tilting angle falls within the range below.

TOSHIBA HWS-803H-E - Mounting - 5
▼ Fig. 7-06

TOSHIBA HWS-803H-E - Mounting - 6
▼Fig. 7-07

Refrigerant Piping

TOSHIBA HWS-803H-E - Refrigerant Piping - 1

WARNING

  • THIS SYSTEM ADOPTS HFC REFRIGERANT (R410A) WHICH DOES NOT DESTROY THE OZONE LAYER.
  • The characteristics of R410A refrigerant are: ease to absorb water, oxidizing membrane or oil, and its pressure is approximately 1.6 times higher than of R22. Accompanied with the new refrigerant the oil has also been changed. Therefore during installation work prevention of the invasion of water, dust, former refrigerant or oil is of a paramount importance.

To prevent the charging of incorrect refrigerants into the system the service valve connection ports have also increased in size.

  • The use of R410A tools is required for correct installation of the system.
  • The use of the correct pipe sizes and wall thicknesses of copper pipe work is required for the correct installation of the system.

TOSHIBA HWS-803H-E - WARNING - 1

CAUTION

  • Ensure all refrigerant pipes are protected from the invasion of dust and water.
  • Ensure all pipe work connections are tightened to the required torque settings detailed in this section.
  • Perform an air tight using Oxygen Free Nitrogen (OFN) only.
    Evacuate the air in the pipe work using a vacuum pump.
  • Check for refrigerant gas leaks at all connections throughout the pipe work.

NOTE

The Air to Water Heat Pump system uses R410A refrigerant. It is important that copper pipes used for refrigerant piping have the following wall thickness:

  • 0.8 mm for 6.4 mm, 9.5 mm and 12.7 mm
  • 1.0 mm for 15.9 mm

Refrigeration pipe

The length and height of the refrigeration pipe must be within the following values.

As long as the Hydro Unit is installed within these ranges, no additional refrigerant is required.

TOSHIBA HWS-803H-E - Refrigeration pipe - 1
▼ Fig. 7-08

H: Max. ± 30m (above or below)

L:Max.30m

Min. 5 m

Refrigerant pipe sizes

Hydro Unit ModelGas Side (mm)Liquid Side (mm)
8 kW Hydro UnitØ 15.88Ø 9.52
14 kW Hydro UnitØ 15.88Ø 9.52

Flaring

  • Cut the refrigerant pipes to the correct length using a pipe cutter. Remove any burrs that may be on the pipes as these may cause refrigerant leaks or component failure in the refrigeration cycle.
  • Place the correct size flare nuts onto the pipes (use the flare nuts supplied with the Hydro Unit or use flare nuts designed specifically for R410A refrigerant) and then flare the pipes using the correct flaring tool.

Tightening

  • Connect the refrigerant pipes, from the outdoor unit, to the Hydro Unit as shown below.

TOSHIBA HWS-803H-E - Tightening - 1
▼ Fig. 7-09

  • Align the flare connection on each pipe with the corresponding outlet connection on the Hydro Unit. Tighten the flare nuts, using fingers, to secure the pipes in place.
  • Tighten the flare nuts, using a torque wrench, to the tightening torques shown below:
Outer Ø of Copper Pipe (mm)Tightening Torque (N/m)
9.533 to 42
15.963 to 77
  • To prevent damage, to the refrigerant pipes, use two spanners to tighten the flare nut connections to the required torque.

Water Pipe

TOSHIBA HWS-803H-E - Water Pipe - 1

WARNING

  • Install water pipes according to the regulations of respective countries.
  • Install water pipes in a freeze-free place.
  • Make sure that water pipes have sufficient pressure resistance.

The setting value of the pressure relief valve is 0.3MPa

TOSHIBA HWS-803H-E - WARNING - 1

CAUTION

  • Do not use zinc plated water pipes. When steel pipes are used, insulate both ends of the pipes.
  • The water to be used must meet the water quality standard specified in EN directive 98/83 EC.

Water pipe

Design the water pipe length within the QH characteristics of the pump (Refer to "Fig. 7-16" and "Fig. 7-17" on page 101).

The height of the pipe must be 7m or less.

TOSHIBA HWS-803H-E - Water pipe - 1
Fig.7-10

Water circuit

  • Install a strainer with 30 to 40 meshes (locally procured) at the water inlet of the Hydro Unit.
  • Install drain cocks (locally procured) for water charge and discharge at the lower part of the Hydro Unit.
  • Make the piping route a closed circuit. (An open water circuit may cause a failure.)

TOSHIBA HWS-803H-E - Water circuit - 1
▼ Fig. 7-11

TOSHIBA HWS-803H-E - Water circuit - 2

TOSHIBA HWS-803H-E - Water circuit - 3
▼Fig. 7-12
Local arrangement

Piping to hot water cylinder (option)

Water supplied to the hot water cylinder is branched by a motorized 3-way valve (locally procured).

For the specifications of the motorized 3-way valve, refer to "Control parts specifications" on page 105.

Connect the hot water cylinder to port A (open when energized) of the valve.

TOSHIBA HWS-803H-E - Piping to hot water cylinder (option) - 1
▼Fig. 7-13

Piping to 2-zone operation

To perform 2-zone temperature control, circulate water by another pump (locally procured) through a motorized mixing valve (locally procured) and a buffer tank (locally procured).

For the specifications of the motorized mixing valve, Refer to "Control parts specifications" on page 105.

TOSHIBA HWS-803H-E - Piping to 2-zone operation - 1
▼Fig. 7-14

Checking water volume and initial pressure of expansion vessel

The expansion vessel of the Hydro Unit has a capacity of 12 liters.

The initial pressure of the expansion vessel is 0.1MPa (1 bar).

The pressure of the safety valve is 0.3MPa (3 bar).

Verify whether the capacity of the expansion vessel is sufficient using the following expression. If the volume is insufficient, add the capacity locally.

Expression for expansion vessel selection

$$ v = \frac {\varepsilon \times v s}{1 - \frac {P _ {1}}{P _ {2}}} $$

V: Necessary total tank capacity ()

: Water expansion coefficient at average hot water temperature

Vs: Total water amount in the system

P1: System pressure at tank setting position (MPaabs.) (Pipe inner pressure during pump operation before heating device operates = water supply pressure)

P2: Maximum pressure used during operation at tank setting position (MPaabs.) (= safety valve setting pressure)

  • The absolute pressure value (abs.) is obtained by adding the atmospheric pressure (0.1 MPa (1 bar)) to the gauge pressure.

Tank selection method

Water temperature and expansion coefficient
Hot water temperature (°C)Expansion rate ΕHot water temperature (°C)Expansion rate Ε
00.0002500.0121
40.0000550.0145
50.0000600.0171
100.0003650.0198
150.0008700.0229
200.0017750.0258
250.0029800.0292
300.0043850.0324
350.0050900.0961
400.0078950.0967
450.0100

▼ Fig. 7-15
TOSHIBA HWS-803H-E - Expression for expansion vessel selection - 1
*Hot water temperature 55°C

Install an external expansion vessel when the capacity of the expansion vessel is insufficient.

Pump operation/configuration

TOSHIBA HWS-803H-E - Pump operation/configuration - 1
▼ Fig. 7-16

TOSHIBA HWS-803H-E - Pump operation/configuration - 2
▼Fig. 7-17

Water charging

Charge water until the pressure gauge shows 0.2MPa (2 bar).

Hydraulic pressure may drop when the trial run begins. In that case, add water.

Air may enter if the charged hydraulic pressure is low. Loosen the purge valve cap by two turns to release air.

TOSHIBA HWS-803H-E - Water charging - 1
▼Fig. 7-18

TOSHIBA HWS-803H-E - Water charging - 2

Loosen the air vent screw of the pump, pull out air in the pump, and tighten again.

Loosen the cap of the pressure relief valve to release air.

Water may come out of the pressure relief valve.

Release the air completely from the water circuit.

Failure to do so may disable correct operation.

Water quality

The water used must satisfy EN directive 98/83 EC.

Piping insulation

It is recommended that insulation treatment be applied to all pipes. To perform optional cooling operation, apply insulation treatment of 20 t or more to all pipes.

■ Electrical Installation

TOSHIBA HWS-803H-E - ■ Electrical Installation - 1

WARNING

  • Ensure electrical circuits are isolated before commencing the electrical installation.
  • The electrical installation must be completed by a qualified electrician.
  • The electrical installation must comply to all Local, National and International electrical installation regulations.
  • This product must be earthed in accordance with Local, National and International electrical installation regulations.

TOSHIBA HWS-803H-E - WARNING - 1

CAUTION

  • The Hydro Unit must be connected to a dedicated power supply for the back up heater circuit.
  • The electrical supply must be protected by a suitably sized over current protection device (fuse, MCB etc) and an earth leakage protection device.
  • The Hydro Unit must be connected to the mains power supply using a isolating switch which disconnects all poles and has a contact separation of at least 3 ~mm .
  • The cord clamps, attached to the Hydro Unit, must be used to secure the electrical cables.
  • Wrong connection of electrical cables may result in electrical component failure or fire.
  • Ensure the electrical cables are sized in accordance with the installation instructions.

Control line

TOSHIBA HWS-803H-E - Control line - 1
▼ Fig. 7-19

TOSHIBA HWS-803H-E - Control line - 2
▼ Fig. 7-20

Electrical supply/cable specifications

Wiring specifications

DescriptionModel name HWS-POWER SUPPLYMaximum currentInstallation fuse ratingPower wireConnection destination
Outdoor unit powerPower input1403H-E220-230 V ~ 50 Hz22.8A25 A2.5 mm² or moreL, N
1103H-E220-230 V ~ 50 Hz22.8A25 A2.5 mm² or more
803H-E220-230 V ~ 50 Hz19.2A20A2.5 mm² or more
1603H8-E, 1603H8R-E380-400V 3N~50Hz14.6A16A2.5 mm² or moreL1, L2, L3, N
1403H8-E, 1403H8R-E380-400V 3N~50Hz14.6A16A2.5 mm² or more
1103H8-E, 1103H8R-E380-400V 3N~50Hz14.6A16A2.5 mm² or more
Hydro inlet heater powerPower input for backup heater1403XWHM3-E220-230V ~ 50Hz13A16A1.5 mm² or moreL, NTB02
1403XWHD6-E220-230V 3~50Hz23A25A2.5 mm² or moreL1, L2, L3
1403XWHT6-E380-400V 3N~50Hz13A(13A x 2P)16A1.5 mm² or moreL1, L2, L3, N
1403XWHT9-E380-400V 3N~50Hz13A(13A x 3P)16A1.5 mm² or more
803XWHM3-E220-230V ~ 50Hz13A16A1.5 mm² or moreL, N
803XWHD6-E220-230V 3~50Hz23A25A2.5 mm² or moreL1, L2, L3
803XWHT6-E380-400V 3N~50Hz13A(13A x 2P)16A1.5 mm² or moreL1, L2, L3, N
803XWHT9-E380-400V 3N~50Hz13A(13A x 3P)16A1.5 mm² or more
Power input for cylinder heater220-230V ~ 50Hz12A16A1.5 mm² or moreL, NTB03
Outdoor-Hydro unitConnection1.5 mm² or more①, ②, ③
Hydro -CylinderConnection1.5 mm² or more①, ②TB03

Wiring specifications (control line)

DescriptionLine specMaximum currentMaximum lengthConnection destination
3-way valve control2 line or 3 line100 mA12 m0.75 mm² or more⑦, ⑧, ⑨ (TB05)
2-way valve control2 line100 mA12 m0.75 mm² or more③, ④ (TB05)
Mixing valve control3 line100 mA12 m0.75 mm² or more①, ②, ③ or ②, ③, ④ (TB04)
2-zone thermo sensor2 line100 mA5 m0.75 mm² or more◎, ◎ (TB06)
Cylinder thermo sensor2+GND(shielded wire)100 mA5 m0.75 mm² or moreA, B (TB06)
Second remote controller2 line50 mA50 m0.5 mm² or more①, ② (TB07)

Control parts specifications

PowerMaximum currentType
Motorized 3-way valve (for hot water)AC 230 V100 mADefault: 2-wire spring return valve or 3 wire SPST valve Note: 3 wire SPDT valve can be used by changing DIP switch 13_1.
Motorized 2-way valve (for cooling)AC 230 V100 mAspring return type (normally open)
Motorized mixing valve (for 2-zone)AC 230 V100 mADefault: Drive time = 60sec to 90° Note: 3 wire SPST or SPDT valves, with drive times between 30 and 240 seconds, can be used. Valve drive time can be changed using function code 0C

Output line specifications

DescriptionOutputMaximum currentMax voltageMaximum length
External pump No.1AC230V1 A-12 m
External boost heaterAC230V1 A-12 mOutput as required when outdoor air temperature is -20°C or less
Boiler controlNon-voltage contacts0.5 AAC230 V12 mOutput as required when outdoor air temperature is -10°C or less. The outdoor air temperature, when the boiler output is enabled, can be changed using function code 23.
1 ADC24 V12 m
ALARM OutputNon-voltage contacts0.5 AAC230 V12 m
1 ADC24 V12 m
Compressor operation outputNon-voltage contacts0.5 AAC230 V12 m
1 ADC24 V12 m
Defrost OutputNon-voltage contacts0.5 AAC230 V12 m
1 ADC24 V12 m

Input line specifications

DescriptionInputMaximum length
Emergency stop controlNon-voltage12 m
Cooling thermostat inputNon-voltage12 m
Heating thermostat inputNon-voltage12 m

TOSHIBA HWS-803H-E - Electrical supply/cable specifications - 1

CAUTION

Earthing arrangements

The Hydro Unit and related equipment must be earthed in accordance with your local and national electrical regulations. It is essential that the equipment is earthed to prevent the electric shock and damage to the equipment.

Electrical connection to hydro unit

  • Remove the front cover and the electrical box cover from the Hydro Unit.
  • The Hydro Unit power cable must be sized in accordance with refer to "Electrical supply/cable specifications".
  • Connect the Hydro Unit power cable to Terminal 02 as shown below.

Backup heater 220-230V ~ type (3kW type)

Backup heater 380-400V 3N~type (6,9kW type)

Backup heater 220-230V 3~ type (6kW type)

TOSHIBA HWS-803H-E - Electrical connection to hydro unit - 1
▼ Fig. 7-21

TOSHIBA HWS-803H-E - Electrical connection to hydro unit - 2

TOSHIBA HWS-803H-E - Electrical connection to hydro unit - 3

  • Ensure the Hydro Unit power cable is secured using the cable clamp fitted in the electrical box.
  • Ensure the Hydro Unit power cable connection terminals are tight.

Outdoor unit to hydro unit electrical connection

TOSHIBA HWS-803H-E - Outdoor unit to hydro unit electrical connection - 1
▼ Fig. 7-22

  • Ensure electrical circuits are isolated before commencing work.
  • The Outdoor Unit to Hydro Unit interconnecting cable must be sized in accordance with refer to "Electrical supply/cable specifications".
  • Connect the Outdoor Unit to Hydro Unit interconnecting cable as shown in the diagram above.
  • Ensure the Outdoor Unit to Hydro Unit interconnecting cable is secured using the cable clamp fitted in the electrical box.
  • Ensure the Outdoor Unit to Hydro Unit interconnecting cable connection terminals are tight.

Electrical connection for external booster heater

TOSHIBA HWS-803H-E - Electrical connection for external booster heater - 1

CAUTION

  • The maximum current available from the booster heater output is 1 A. Do not connect the booster heater directly to Terminal Block 05 on the Hydro Unit. A separate contactor, supplied locally, must be used to supply the booster heater.
  • The booster heater can be installed only for room heating and cannot be used for hot water supply.
  • Install the booster heater downstream of the 3-way valve on the indoor unit side.

The booster heater is an external heater, supplied locally, used to assist the Hydro Unit during low ambient conditions.

  • The AC230 V 1 A output from the Hydro Unit must only be used to energize an external contactor. (Supplied locally)
  • The output from the Hydro Unit is only enabled when the outdoor air temperature is less than -20^ .
  • Ensure the external booster heater is installed and set up in accordance with all Local, National and International regulations.

  • Connect the external booster heater to the Hydro Unit in accordance with the diagram shown below.

  • Connect the coil, of the field supplied contactor, to terminals 5 & 6 on Terminal Block 05. The contactor will energize in the event of low ambient conditions.
  • A separate dedicated electrical supply must be used for the external booster heater. This must be connected through the contacts on the field supplied contactor.

TOSHIBA HWS-803H-E - CAUTION - 1
▼ Fig. 7-23

Electrical connection for external additional pumps

  • The Hydro Unit has the facility to connect an additional circulating pump, if required, into the heating or cooling system.
  • There is an output available from the Hydro Unit. AC230 V 1 A (maximum) is available from each output. The output for each additional pump is synchronized with the operation of the main circulating pump inside the Hydro Unit.
  • Connect the additional pumps as shown in the diagram below.
  • Connect external pump 1 to terminals 1 & 2 on Terminal Block 05.
  • Install external pumps so that their motive power does not affect the internal pump.

TOSHIBA HWS-803H-E - Electrical connection for external additional pumps - 1
Fig. 7-24

3-way valve (diverter) connection

Required Valve Specification:

Electrical Specification: 230 ~V; 50 ~Hz; < 100 ~mA

Valve Diameters: Port A, Port B: 0 1 1/4"

Return Mechanism: 3 types of 3-way valve (diverter) can be used.

Set the 3-way valve in use with the DIP switch SW13-1 on the Hydro Unit board.

SW13-1
Type 12-wire spring returnOFF
Type 23-wire SPSTOFF
Type 33-wire SPDTON

NOTE

Continuous operation of the valve motor at the fully open position is not recommended.

  • The 3-way diverter valve is used to select either domestic hot water or space heating.
  • Connect the 3-way diverter valve to terminals 7, 8 and 9 on Terminal Block 05.
  • Connect the 3-way diverter valve in accordance with the diagram below:

TOSHIBA HWS-803H-E - NOTE - 1
▼ Fig. 7-25
Type 1: SPRING RETURN

TOSHIBA HWS-803H-E - NOTE - 2
▼Fig. 7-26
Type 2: SPST
▼ Fig. 7-27

TOSHIBA HWS-803H-E - NOTE - 3
Type 3: SPDT

3-way mixing valve connection

Required Actuator Specification

Electrical Specification:230 V; 50 Hz; <100 mA The 3-way mixing valve is used to achieve the temperature differential needed in a 2-zone heating system.

  • Connect the 3-way mixing valve to terminals 2, 3 and 4 on Terminal Block 04 (for Type 1 mixing valve) or on terminals 1, 2 and 3 on Terminal Block 04 (for Type 2 mixing valve).
  • Connect the 3-way mixing valve in accordance with the diagrams below:

TOSHIBA HWS-803H-E - Required Actuator Specification - 1
▼ Fig. 7-28
Type 1: SPDT
▼ Fig. 7-29

TOSHIBA HWS-803H-E - Required Actuator Specification - 2
Type 2: SPST

Hot water cylinder connection (optional)

  • Please refer to "Electrical supply/cable specifications" for fuse/cable size and for connection details.

Electrical Connection (Hot Water Cylinder Electric Heater)

  • The electric heater, incorporated in the hot water cylinder, requires a separate supply to Hydro Unit.
  • Connect the hot water cylinder heater electrical supply in accordance with shown below: Live conductor: Terminal L on Terminal Block 03 Neutral conductor: Terminal N on Terminal Block 03 Earth Conductor: Earth terminal on Terminal Block 03
  • Connect the hot water cylinder heater to the Hydro Unit as shown below: Live conductor to hot water cylinder: Terminal 1 on Terminal Block 03 Neutral conductor to hot water cylinder: Terminal 2 on Terminal Block 03 Earth conductor to hot water cylinder: Earth terminal on Terminal Block 03

TOSHIBA HWS-803H-E - Electrical Connection (Hot Water Cylinder Electric Heater) - 1
Fig. 7-30

Electrical Connection (Hot Water Cylinder temperature Sensor)

  • Connect the hot water cylinder temperature sensor as shown below to terminals A & B on Terminal Block 06 in the Hydro Unit.
  • Please ensure that the interconnecting cable, between the Hydro Unit and the hot water cylinder, is connected to earth at both ends of the cable using the shield wire.

TOSHIBA HWS-803H-E - Electrical Connection (Hot Water Cylinder temperature Sensor) - 1
▼Fig. 7-31

Additional hydro unit outputs

Alarm and Boiler Outputs

Alarm Output: L1: Alarm output

  • Output enabled when the system is in alarm/fault condition.
  • Volt free contact - specification shown below: AC230 V; 0.5 A (maximum) DC24 V; 1 A (maximum)
  • Connection details: Terminals 1 and 2 (OPERATION) on MCC-1217 TB (Refer to "Fig. 7-32")

Boiler Control Output: L2: Boiler drive permission output

Output enabled when outdoor ambient temperature < -10^
- Volt free contact - specification shown below: AC230 V; 0.5 A (maximum) DC24 V; 1 A (maximum)
- Connection details: Terminals 3 and 4 (EMG) on MCC-1217 TB (Refer to "Fig. 7-32")

TOSHIBA HWS-803H-E - Boiler Control Output: L2: Boiler drive permission output - 1
▼ Fig. 7-32

Defrost and Compressor operation Outputs Defrost output

  • Display relay is ON when the system defrost.
  • Volt free contact AC230 V; 0.5 A (maximum) DC24 V; 1 A (maximum)
  • Connection details: Terminals 1 and 2 (OPERATION) on MCC-1217 TB (Refer to "Fig. 7-33")

Compressor operation output

  • Display relay is ON with outdoor unit compressor operation.
  • Volt free contact AC230 V; 0.5 A (maximum) DC24 V; 1 A (maximum)
  • Connection details: Terminals 3 and 4 (EMG) on MCC-1217 TB (Refer to "Fig. 7-33")

TOSHIBA HWS-803H-E - Compressor operation output - 1
▼ Fig. 7-33

TOSHIBA HWS-803H-E - Compressor operation output - 2

CAUTION

  • Be sure to prepare a non-voltage contact for each terminal.
  • Display Relay capacity of "EMG" and "OPERATION". Below AC230 V 0.5 A (COS = 100% ) When connecting loads such as relay coil to "L1, L2" load, insert noise surge absorber. Below DC24 V 1 A (Non-inductive load) When connecting load such as relay coil to "L1, L2" load, insert the bypass circuit.

Optional inputs to hydro unit

Room Thermostat Input:

2-3: Room thermostat input for cooling mode
1-3: Room thermostat input for heating mode
- Output enabled when either heating or cooling mode is selected on room thermostat. (locally supplied)
- Volt free contacts
- Connection details: Cooling Connection: Terminals 3 (COM) and 2 (COOL) on TCB-PCMO3E (Refer to “Fig. 7-34”) Heating Connection: Terminals 3 (COM) and 1 (HEAT) on TCB-PCMO3E (Refer to “Fig. 7-34”)

TOSHIBA HWS-803H-E - Room Thermostat Input: - 1
▼ Fig. 7-34

Thermostat operation

CoolingHeating
onoffonoff
2 - 3openclose--
1 - 3--closeopen

TOSHIBA HWS-803H-E - Room Thermostat Input: - 2

CAUTION

  • Be sure to prepare a non-voltage continuous contact for each terminal.
  • Supplementary Insulation must be added to user touchable part of switches.

Emergency Shutdown input

S2: Emergency stop input, Tempo* control input
This function can be switched over with FC21 and FC61.

Non-voltage contacts
- Connection details: Emergency stop, Tempo control ON: Terminals 3 (COM) and 1 (HEAT) on TCB-PCMO3E (Refer to "Fig. 7-35")
a price contract provided by French electric power company EDF

TOSHIBA HWS-803H-E - Emergency Shutdown input - 1
▼ Fig. 7-35

TOSHIBA HWS-803H-E - Emergency Shutdown input - 2

CAUTION

  • Be sure to prepare a non-voltage continuous contact for each terminal.
  • Supplementary Insulation must be added to user touchable part of switches.

Electrical safety checks

The electrical safety checks must be completed before turning on the electrical supplies to the Air to Water heat pump system. The electrical safety checks should be completed by a qualified electrician. All results measured should comply with your local/national electrical installation regulations.

Earth continuity test

On completion of the electrical installation a resistance test should be completed on the earth conductor to ensure continuity between all pieces of equipment on the earth conductor.

Insulation resistance test

This test must be completed using a 500 V D.C. insulation resistance tester. Insulation resistance tests should be completed between each live terminal and earth.

■ Second remote controller

Installation place

  • Install the remote controller 1m - 1.5m above floor level (average room temperature area).
  • Do not install the remote controller in a place exposed to direct sunlight or outside air (such as a window, etc.).
  • Do not install the remote controller where ventilation is poor.
  • Do not install the remote controller in a freezing or refrigerated area - the remote controller is not water or splash-proof.
  • Install the remote controller in a vertical position.

Remote controller installation dimension

Be sure to follow the installation dimension as shown in the figure 1 when you install the remote controller on the wall.

TOSHIBA HWS-803H-E - Remote controller installation dimension - 1
(mm)

Remote controller installation

NOTE

  • The remote controller wire should not be bundled with other wires (mains, etc.), or installed with other wires in the same conduit, as malfunction may result.
  • Install the remote controller away from sources of electrical interference and electromagnetic fields.
  • If electrical interference is unavoidable, countermeasures such as appropriate filtering should be employed.

TOSHIBA HWS-803H-E - NOTE - 1

TOSHIBA HWS-803H-E - NOTE - 2

  1. For removal of the remote controller's lower case (rear case), insert the tip of a straight blade screwdriver, or the like, into the two openings at the bottom of the remote controller to open the lower case.
  2. Fix the remote controller's rear case by wood screws (2 pcs.). Do not over tighten, as it may damage the rear case.
  3. Connect the wires from the Hydro unit to the remote controller terminal block. (Refer to "How to wire the remote controller".) Connect the wires of the remote controller following the terminal numbering convention of the Hydro unit to prevent miss wiring. (Do not apply AC 208-230V mains voltage to the remote controller as it will be damaged).

Remote controller wiring

Connection diagram

  • Use 0.5 mm2 wire
  • Can not use the closed end wire joint.

TOSHIBA HWS-803H-E - Connection diagram - 1

  • Terminals A and B are nonpolar.

Second remote controller installation requirements

TOSHIBA HWS-803H-E - Second remote controller installation requirements - 1

Installation

For a dual remote controller system, install the remote controllers in the following way.

  1. Set one of remote controllers as the header remote controller. (Remote control of hydro unit is preset as Header (DIP SW1 = OFF).)
  2. Set the DIP switch on all other remote controller P.C. boards to Second. (Optional remote control is preset as Second (DIP SW1 = ON).)

  3. Set DIP SW2 to ON (Room temperature) on the remote control which you will control the room temperature with.
    DIP SW2 of optional remote control is preset to ON (Room temperature). Either one of header or second remote control must be set as room temperature control.

  4. To control room temperature instead of water temperature with this remote control, set function code "40" of hydro unit to "1".

8 START UP AND CONFIGURATION

Set the DIP switches and function codes.

■ Setting DIP Switches on the Board in the Hydro Unit

  • Detach the front cover and the electric parts box cover of the Hydro Unit.
  • Set the DIP switches on the main board.

▼Fig. 8-01

TOSHIBA HWS-803H-E - ■ Setting DIP Switches on the Board in the Hydro Unit - 1

SW No.DIP No.DescriptionDefaultAfter CommissioningChange 1Change 2Change 3
021Boiler install positionOFF = Heating side after 3 way valveON = Before 3 way valveOFF
2Not Used-----
3Not Used-----
4Used to when an external room thermostat is connectedOFF = No external room thermostat;ON = External room thermostat connectedOFF
101P1 Pump operation for hot waterOFF = synchronised with heat pumpON = Normally runOFF
2P1 Pump operation for heatingOFF = Normally runON = Stopped at the outside temperature over 20°COFF
3Synchronisation of Pump P2.OFF = P2 continuous operation (pump off when remote controller switched off)ON = P1 synchronised with pump P1OFF
4Not Used-----
111Used to activate Hydro Unit back up heaters.OFF = Back up heaters activated;ON = back up heaters de-activatedOFF
2Used to activate hot water cylinder electrical heater.OFF = hot water cylinder heater activated;ON = hot water cylinder heater de-activatedOFF
3Used to activate external booster heater output.OFF = external booster heater output activated;ON = external booster heater output de-activatedOFF
4Not Used-----
121Used when a hot water cylinder is connected to system.OFF = hot water cylinder connected;ON = hot water cylinder not connectedOFF
2Used to activate Zone 1 Operation.OFF = Zone 1 activated;ON = Zone 1 de-activatedOFF
3Used to activate Zone 2 Operation.OFF = Zone 2 de-activated;ON = Zone activatedOFF
4Not Used-----
131Used to determine type of 3 way diverting valve used on system.OFF = 2 SPST type valve;ON = SPDT type valveOFF
2Used to activate external boiler output.OFF = external boiler output de-activated;ON = external boiler output activatedOFF
3Used to activate system auto restart after power failure.OFF = auto restart activated;ON = auto restart de-activatedOFF
4Not Used-----

■ Setting DIP Switches on the Board in Second Remote controller (option)

  • Detach the front cover of the Remote controller.
  • Set the DIP switches on the main board
DIP No.DescriptionDefaultAfter CommissioningChange 1Change 2Change 3
1Used to when a second remote controller is connected OFF=Header remote control; ON=Second remote controlOFF----
2Used to determine control target when use second remote controller OFF=water temperature; ON;room temperatureOFF----
3Not Used-----
4Not Used-----

Setting Function Codes for Hydro Unit and Remote Controller

Set function codes for various operation modes with the remote controller.

There are two types of setting.

1) Hydro Unit function code setting
2) Remote controller function code setting

Setting remote controller mode

1 Press the TEST + SET + SELECT buttons for four seconds or more to enter the remote controller function code setting mode.

TOSHIBA HWS-803H-E - Setting remote controller mode - 1

2 Set the function code (CODE No.) with the TEMP. buttons. (CODE No.: 01 to 91)
3 Set data (DATA) with the TIME buttons.
4 Press the SET button to determine the settings.
5 The CL button is enabled only before the SET button is pressed and the function code is changed.
6 Press the TEST button to end the settings.

1 Press the TEST + CL + TEMP. 🇭 buttons for four seconds or more to enter the remote controller function code setting mode.

TOSHIBA HWS-803H-E - Setting remote controller mode - 2

2 Set the function code (CODE No.) with the TEMP. buttons. (CODE No.: 01 to 13)
3 Set data (DATA) with the TIME buttons.
4 Press the SET button to determine the settings.
5 The CL button is enabled only before the SET button is pressed and the function code is changed.
6 Press the TEST button to end the settings.

Main setting items

(1) Setting Hot Water Temperature Range (function code 18 to 1F)

  • Set the temperature range for heating (zone 1, zone 2), cooling, and hot water.
  • The upper-limit and lower-limit temperatures of each mode can be set.

(2) Setting Heat Pump Operation Conditions for Hot Water Supply (function code 20 and 21)

  • Set the heat pump start water temperature and heat pump stop water temperature.
  • The heat pump starts working when the water temperature lowers below the set start water temperature. It is recommended that the default value be used.

(3) Compensating Hot Water Temperature (function code 24 and 25)

  • Compensate the target temperature from the remote controller set temperature when the hot water temperature lowers below the set outside air temperature.

(4) Setting Hot Water Boost (function code 08 and 09)

  • Set the control time and target temperature when the HOT WATER BOOST button on the remote controller is pressed.

(5) Setting Anti-Bacteria

  • Set the control for the hot water cylinder when ANTI BACTERIA is set with the remote controller.
  • Set the target temperature, control period, start time (24-hour notation), and target temperature retention period.
  • Make this control setting according to regulations and rules of respective countries.

(6) Setting Priority Mode Temperature

  • Set the outside air temperature that changes the preferred operation mode.
  • Hot Water - Heating Switching Temperature Heating operation takes precedence when the temperature lowers the set temperature.
  • Boiler HP Switching Temperature When the temperature lowers the set temperature the external boiler output is made.

(7) Setting Heating Auto Mode Temperature (function code 27 to 31)

  • Compensate the target temperature when Auto is set for temperature setting on the remote controller.
  • The outside air temperature can be set to one of three points (T1 and T3) within a range of -15 to 15^ C .
  • The target temperature can be set to a value from 20 to 55^ .

However, A > B > C > D > E

TOSHIBA HWS-803H-E - Main setting items - 1
▼ Fig. 8-02

  • The entire curve can be adjusted plus and minus 5^ C by function code 27.

(8) Setting Frost Protection Temperature (function code 3A to 3B)

  • Set the function when the FROST PROTECTION ⑧ button on the remote controller is pressed.
  • Set enabling/disabling of this function and the target water temperature.
  • If disabling is set, the frost protection operation is not performed even when the FROST PROTECTION (B) button is pressed.

(9) Setting Frequency of Output to Internal Heater (function code 33 to 34)

  • The increase/decrease time is used to set the response time.

(10)Setting Night Setback (function code 26. remote controller function code 0E to 0F)

  • Set the function when the NIGHT button on the remote controller is pressed
  • Set enabling/disabling of this function, reduction temperature, start time, and end time.
  • If disabling is set, the night setback operation is not performed even when the NIGHT button is pressed.

(12)Hydro 2-Way Diverting valve operation. control

  • When using both cooling and heating operations and there is an indoor unit only for heating (such as floor heating), install the 2-way valve and set this function code.

(13)Setting 3way Valve Operation (function code 54)

  • This setting is not necessary for normal installation. Make this setting to invert the logic circuit in case ports A and B of the 3-way valve are wrongly attached and it cannot be rectified on site.

(14)Mixing valve operation setting

  • Set the time period from full close to full open of the 2-zone control mixing valve. Set a value that is 1/10 of the actual time. And, setting the interval control time. (minutes)

(15)Setting Heating/Hot Water Switching when Boiler Is Used (function code 3E)

  • When boiler is used, make this setting to operate the Hydro Unit by the instruction from the boiler.

(16)Setting Heat Pump Operating Time for Hot Water Supply Operation

  • Set the time period from the start of heat pump run to the start of heater energization at the beginning of hot water supply operation. If a long period is set, it takes long time for heating water.

(17)Setting Cooling ON/OFF

  • Set this function when performing cooling operation.

(18)Remote controller time indication

  • 24-hour or 12-hour notation is selected for the timer.

(19)Setting Nighttime Quiet Operation

  • Issue an instruction for low-noise mode operation to the outdoor unit. Enabling/disabling of this function, start time, and end time can be set.

(20)Setting Alarm Tone

  • The remote controller alarm tone can be set.

(21)Selection of mode of operation by external input.

  • Select the logic of an external input signal (option)

Function code settings

Location & FC Number
FC DescriptionHydroRCRangeDefaultAfter CommissioningChange 1 Change 2
1Setting Temperature RangeHeating Upper Limit - Zone 11A-37~55°C55°C
Heating Lower Limit - Zone 11B-20~37°C20
Heating Upper Limit - Zone 21C-37~55°C55
Heating Lower Limit - Zone 21D-20~37°C20
Cooling - Upper Limit18-18~30°C25
Cooling - Lower Limit19-10~20°C10
Hot Water - Upper limit1E-60~75°C75
Hot Water - Lower limit1F-40~60°C40
2Hot Water OperationHeat Pump Start Temperature20-20~45°C38
Heat Pump Stop Temperature21-40~50°C45
3Hot Water Temperature CompensationTemperature Compensation Outside Air Temperature (°C)24--20~10°C0
Compensation Temperature (°C)25-0~15°C3
4Hot Water BoostOperation Time (x10 min)08-3~186
Setting Temperature (°C)09-40~75°C75
5Anti BacteriaSetting Temperature (°C)0A-65~75°C75
Start Cycle (Day)-0D1~107
Start Time (Hour)-0C0~2322
Operation Time (min)0B-0~6030
6Priority ModeHot Water & Heating Switching Temperature (°C)22--20~200
Boiler & Heat Pump Switching Temperature (°C)23--20~20-10
7Heating Auto Curve SettingsOutside Temperature T1 (°C)29--15~0°C-10
Outside Temperature T2 (°C)--00
Outside Temperature T3 (°C)2B-0~15°C10
Setting Temperature A @ OAT -20°C (°C)2C-20~55°C40
Setting Temperature B @ OAT T1 (°C)2D-20~55°C35
Setting Temperature C @ OAT T2 (°C)2E-20~55°C30
Setting Temperature D @ OAT T3 (°C)2F-20~55°C25
Setting Temperature E @ OAT 20°C (°C)30-20~55°C20
Ratio Of Zone 2 In Zone 1 Auto Mode (%)31-0~100%80
Auto Curve - Temperature Shift (°C)27--5~5°C0
8Frost ProtectionFunction 0=Invalid; 1=Valid3A-0~11
Frost Protection Setting Temperature (°C)3B-10~20°C15
Schedule date (days)-120~200
Schedule time (hours)-130~230
9Back Up Heater ControlDowntime Back Up Heater 0=5min; 1=10min;2=15min;3=20min33-0~31
Uptime Back Up Heater 0=10min; 1=20min; 2=30min; 3=40min34-0~30
FC DescriptionLocation & FC Number
HydroRCRangeDefaultAfter CommissioningChange 1Change 2
10Night SetbackChange Setback Temperature26-3~20°C5
Zone selection 0=Zone 1 & 2; 1= Zone 1 Only58-0~11
Start Time (Hour)-0E0~2322
End Time (Hour)-0F0~2306
12Hydro 2 Way Valve Operation ControlCooling 2 Way Valve - Operation Logic 0=Activated during cooling; 1=Not activated during cooling3C-0~10
13Hydro 3 Way Diverting Valve Operation Control3 Way Diverting Valve Operation Logic 0=Activated during hot water operation; 1=not activated during hot water operation54-0~10
142 Zone Mixing Valve Drive TimeSpecified Drive Time for Mixing Valve (x10sec)0C-3~246
Mixing valve OFF (control time - mins)59-1~304
15Boiler/Heat Pump SynchronisationExternal Boiler/Heat Pump Synchronisation 0=Synchronised; 1=Not synchronised3E-0~10
16Maximum Operation Time Of Hot Water Heat PumpMaximum Heat Pump Operation Time In Hot Water Operation Priority Mode (minutes)07-1~12030
17Cooling Operation0=Cooling & Heating Operation; 1=Heating Only Operation02-0~11
18Remote Controller Indication24h or 12h Time Indication 0=24h; 1=12h-050~10
19CDU Night Time Low Noise OperationLow Noise Operation 0=Invalid; 1=Valid-090~10
Start Time (Hour)-0A0~2322
End Time (Hour)-0B0~2306
20Alarm ToneTone Switching 0=OFF; 1=ON-110~11
21E-Stop Switch Logic0 = Contacts low > high system stop. System restart with remote controller 1 = Contacts high > low system stop. System restart with remote controller 2 = Contacts high > low system stop. Contacts low > high system restart 3 = Contacts low > high system stop. Contacts low > high (second time) system restart52-0~30
0 = Restart hot water and heating 1 = Restart in the mode when stopping 2 = Restart hot water 3 = Restart heating 4 = Tempo control 1; without heater 5 = Tempo control 2; without HP and heater61-0~50
22Hydro Unit Capacity Setting0012 = 80*XWH**E 0017 = 140*XWH**E Factory set but function code is needed for PCB replacement or function code reset procedure has been completed.01-0012 or 0017Depends on Hydro Unit
Location & FC Number
FC DescriptionHydroRCRangeDefaultAfter CommissioningChange 1 Change 2
23Second Remote Controller Target temperature Setting0=Water temperature 1=Room thermo temperature40-0~10
24Room Temperature Sensor SettingTemperature shift for heating-02-10~10-1
Temperature shift for cooling-03-10~10-1
25Synchronization control at low outside temperature0 = HP + Boiler 1 = Boiler 2 = Backup heater5B-0~20

Settings by Purpose

Settings when hot water supply function is not used

  • When the hot water supply function is not used, set DIP SW12-1 on the Hydro Unit board to ON. (Refer to page 114.)

Setting for cooling

  • For Hydro Units that do not perform cooling (those for floor heating, etc.), procure a motorized 2-way valve (for cooling) (refer to "Control parts specifications" on page 105 for the details.) locally and attach it to the water pipe that is not used for cooling. Connect the valve cables to terminals TB05 (3) and (4) of the Hydro Unit.
  • Press long the TEST + SET + SELECT switches on the remote controller to change the Hydro Unit function code, and change address 02 to 0, and then press the SET button to enable the function. Press the TEST button to exit the setting mode.
  • Stick the optional insulator for cooling to the bottom of the Hydro Unit.

TOSHIBA HWS-803H-E - Setting for cooling - 1

Settings for hot water supply

  • Prepare the optional hot water cylinder.
  • Procure a motorized 3-way valve (refer to "Control parts specifications" on page 105 for the details.) locally and perform piping. Connect the valve cables to terminals TB05 (7), (8) and (9) of the Hydro Unit.
  • Set DIP SW12-1 on the Hydro Unit board to OFF. (Refer to page 114.)
  • Connect the power supply unit for the hot water cylinder heater to terminals TB03 L and N of the Hydro Unit.
  • Connect cables between the Hydro Unit and the hot water cylinder as follows:

Hydro Unit terminals TB03 (1), (2), and earth — Hot

water cylinder (1), (2), and earth

TB06 A, B, and earth — Hot

water cylinder A, B, and earth

Settings for 2-zone temperature control

  • Procure a motorized mixing valve (refer to "Control parts specifications" on page 105 for the details.) locally and perform piping. Connect the valve cables to terminals TB04 (1), (2), (3) and (4) of the Hydro Unit.
  • Procure a buffer tank locally.
  • Procure a water pump locally, and connect its cables to terminals TB05 (1) and (2) of the Hydro Unit. To inhibit interlocking the water pump with the internal pump of the Hydro Unit, set DIP SW10-3 on the Hydro Unit board to OFF.
  • Set DIP SW12-3 on the Hydro Unit board to ON. (Refer to page 114.)

Attach the temperature sensor (TFI) connected to terminals TB06 C and D of the Hydro Unit near the hot water inlet of the Hydro Unit.

Fix TFI sensor on the room heating supply pipe by using the connector procured in locally.
- Cover the cables with insulation tube (minimum 1 mm) or conduit so that the user cannot touch them directly.
- Cover the TFI sensor's cables and sensor with insulation tube (minimum 1 mm) shown in the diagram on the right.

TOSHIBA HWS-803H-E - Settings for 2-zone temperature control - 1
▼ Fig. 8-03
▼ Fig. 8-04

Insulation tube (minimum 1 mm)

TFI Sensor

TOSHIBA HWS-803H-E - Settings for 2-zone temperature control - 2

Setting for second remote controller

  • Prepare the optional second remote controller.
  • Connect the cable to terminals TB07 A,B of the Hydro unit and remote controller.
  • Set dip switch1 on the second remote controller board to ON.

  • Press long the TEST + SET + SELECT switches on the remote controller to change the Hydro Unit function code, and change address 40 to 1, and then press the SET button to enable the function.

9 TEST RUN

Use operation buttons usually to conduct a test run. If the outside air temperature or water temperature is outside the setting value range, press the TEST button on the remote controller and then start a test run. Since the protection setting is disabled in the TEST mode, do not continue a test run longer than 10 minutes.

  • Press the TEST button on the remote controller. An indication "TEST" appears on the remote controller.
  • Press the ZONE1, 2 button and select "heating" with the OPERATE MODE button. The pump is activated in 30 seconds. If air is not released completely, the flow rate switch is activated to stop operation. Release air again according to the piping procedure. Little air bite is discharged from the purge valve.
  • Check that the air bite sound disappears.
  • Check that the hydraulic pressure has become the predetermined pressure 0.1 to 0.2MPa (1 to 2 bar). If the hydraulic pressure is insufficient, replenish water.
  • Heating operation starts. Check that the hydro unit starts heating.
  • Press the OPERATE MODE 一 / 一 button and select "cooling."
  • Cooling operation starts. Check that the hydro unit starts cooling and that the floor heating system is not cooled.
  • Press the ZONE1, 2 山 山 button to stop operation.
  • Press the HOT WATER button to start hot water supply operation.
  • Check that there is no air bite.
  • Check that hot water is present at the connection port of the hot water cylinder.
  • Press the HOT WATER 口 button to stop the hot water supply operation.
  • Press the TEST button to exit the test mode.

10 MAINTENANCE

Execute periodic maintenance at least once a year.

Check points

  • Check all electrical connections and make adjustments if they are necessary.
  • Check the water pipes of the heating systems in particular any evidence of leakage.
  • Check the expansion tank inner pressure. If it is insufficient, enclose nitrogen or dry air in the tank.
  • Check that the hydraulic pressure is 0.1MPa (1 bar) or more with a water manometer. If it is insufficient, replenish tap water.
  • Pull the lever of the pressure relief valve and check operation.
  • Clean the strainer.
  • Check the pump for an abnormal sound or other abnormalities.

11 SENSOR TEMPERATURE MONITORING FUNCTION

The sensor sensing temperature is displayed on the remote controller.

This function allows you to make sure whether the sensor is installed properly.

Press the TEST + CL buttons for four seconds or more.

Select the function code with the TEMP. buttons.

Press the TEST button to exit the test mode.

Hydro unit dataItem codeData nameUnit
00Control temperature (Hot water cylinder)°C
01Control temperature (Zone1)°C
02Control temperature (Zone2)°C
03Remote controller sensor temperature°C
04Condensed temperature (TC)°C
06Water inlet temperature (TWI)°C
07Water outlet temperature (TWO)°C
08Water heater outlet temperature (THO)°C
09Floor inlet temperature (TFI)°C
0AHot water cylinder temperature (TTW)°C
0BMixing valve positionstep
OELow pressure (Ps) × 100MPa
Hydro unit dataItem codeData nameUnit
F0Micro computer energized accumulation time× 100h
F1Hot water compressor ON accumulation time× 100h
F2Cooling compressor ON accumulation time× 100h
F3Heating compressor ON accumulation time× 100h
F4Built-in AC pump operation accumulation time× 100h
F5Hot water cylinder heater operation accumulation time× 100h
F6Backup heater operation accumulation time× 100h
F7Booster heater operation accumulation time× 100h
09Floor inlet temperature (TFI)°C
0AHot water cylinder temperature (TTW)°C
0BMixing valve positionstep
OELow pressure (Ps) × 100MPa
Outdoor unit dataItem codeData nameUnit
60Heat exchange temperature (TE)°C
61Outside air temperature (TO)°C
62Discharge temperature (TD)°C
63Suction temperature (TS)°C
65Heat sink temperature (THS)°C
6ACurrentA
6DHeat exchanger coil temperature (TL)°C
70Compressor operation HzHz
72Number of revolutions of outdoor fan (lower)rpm
73Number of revolutions of outdoor fan (upper)rpm
74Outdoor PMV position × 1/10pls

12TROUBLESHOOTING

■ Fault Symptoms

SymptomPossible causeCorrective action
Room is not heated or cooled. Water is not hot enough.Incorrect remote controller settingCheck remote controller operation and temperature setting
Incorrect function code settingCheck function code setting with the function code table.
Backup heater disconnectedCheck backup heater and bimetal thermostat.
Insufficient capacityCheck selection of equipment.
Sensor defectCheck whether temperature sensor is installed at the normal position.
Nothing is displayed on the remote controller.Power is not supplied.Check power supply wiring.
Incorrect settingCheck DIP switch setting on the Hydro Unit board. Check the setting with the function code table.
Flow rate switch is activated. Error code [A01]Air bite in the pumpRelease air completely according to the procedure.
Low hydraulic pressureSet hydraulic pressure considering pipe height, and replenish water until manometer shows a value of set hydraulic pressure or more.
Strainer is clogged.Clean the strainer.
Large resistance on the hydro sideWiden water path to the hydro unit or adopt a bypass valve.
Malfunction of motorized 3-way valve for hot water supplyCheck wiring and parts.
Hot water leaks from pressure relief valve.Excessive hydraulic pressureSet hydraulic pressure considering pipe height, and replenish water until manometer shows a value of set hydraulic pressure or more.
Insufficient capacity of expansion tankCheck expansion tank capacity compared to total water amount. If it is insufficient, install another expansion tank.
Expansion tank failureCheck the air pressure.

Defect mode detected by the water heat exchange

O ... Possible

× .... Not possible

Check codeDiagnostic functional operationDetermination and action
Operational causeBackup presentAutomatic reset
A01Pump or flowing quantity error 1) Detected by TC sensor (TC ≥ 63°C)××1. Almost no or little water flow. • Not enough vent air • Dirt clogging in the water piping system. • The water piping is too long. • Installation of buffer tank and secondary pump
2) Detected by flow switch abnormality
3) Detection of chattering abnormality in the flow switch input
4) Disconnection of the flow switch connector1. Disconnection of the flow switch connector. 2. Defect of the flow switch.
A02Temperature increase error (heating) (TWI, TWO, THO)Heating O Hot water ×O1. Check the water inlet, water outlet and heater outlet (TWI, TWO, THO) sensors. 2. Defect of the backup heater (defect automatic reset thermostat).
A03Temperature increase error (hot water supply) (TTW)Heating O Hot water ×O1. Check the hot water cylinder sensor (TTW). 2. Check the hot water cylinder thermal cut-out.

O ... Possible

× .... Not possible

Check codeDiagnostic functional operationDetermination and action
Operational causeBackup presentAutomatic reset
A04Antifreeze operationO×1. Almost no or little water flow. • Dirt clogging in the water piping system. • The water piping is too long. 2. Check the heater power circuit. • Power supply voltage, breaker, power supply connection 3. Set the presence of the backup heater. 4. Check the water inlet, water outlet and heat exchange (TWI, TWO, TC) sensors.
A05Piping antifreeze operationOO1. Check the heater power circuit. • Power supply voltage, breaker, power supply connection 2. Check the water inlet, water outlet and heater outlet sensors (TWI, TWO, THO). 3. Disconnection of the backup heater.
A07Pressure switch operationO×1. Almost no or little water flow. 2. Defect of the flow switch. 3. On-load operation under the above conditions. 4. Defect in the pressure switch.
A08Low pressure sensor operation errorO×1. Almost no or little water flow. 2. Defect of the flow switch. 3. On-load cooling or prolonged defrosting (a lot of frost formation) under the above conditions.
4. Defect in the low pressure sensor.
A09Overheat protection operation (Thermostat of the backup heater)O×1. No water (heating without water) or no water flow. 2. Defect of the flow switch. 3. Defect of the backup heater (poor automatic reset thermostat).
A11Operation of the release protectionHeating Cooling × Hot water O×1. Almost no water flow. 2. Defect of the flow switch. 3. Check the water outlet temperature sensor (TWO).
A12Heating, hot water heater errorOO1. Activated by a large load of heating or hot water supply. 2. Check the heater power circuit (backup or hot water cylinder heater). • Power supply voltage, breaker, power supply connection
E03Regular communication error between hydro unit and remote controller×O1. Check remote control connection. 2. Defect in the remote control.
E04Regular communication error between hydro unit and outdoor unitOO1. Check the serial circuit. • Miswiring of the crossover between the water heat exchanger and the outdoor unit
F03TC sensor errorOO1. Check the resistance value and connection of the heat exchange temperature sensor (TC).
F10TWI sensor errorOO1. Check the resistance value and connection of the water inlet temperature sensor (TWI).
F11TWO sensor error×O1. Check the resistance value and connection of the water outlet temperature sensor (TWO).

O ... Possible

× .... Not possible

Check codeDiagnostic functional operationDetermination and action
Operational causeBackup presentAutomatic reset
F14TTW sensor error×O1. Check the resistance value and connection of the hot water cylinder sensor (TTW).
F17TFI sensor error×O1. Check the resistance value and connection of the floor-inlet temperature sensor (TFI).
F18THO sensor error×O1. Check the resistance value and connection of the heater outlet temperature sensor (THO).
F19Detection of THO disconnection error××1. Check for any disconnection of the heater outlet temperature sensor (THO).
F20TFI sensor error××1. Check the connection of the floor-inlet temperature sensor (TFI).
F23Low pressure sensor errorOO1. Check the connection (body or connection wiring) of the low pressure sensor. 2. Check the resistance value of the low pressure sensor.
F29EEROM error××1. Replace the water heat exchange control board.
F30Extended IC error××1. Replace the water heat exchange control board.
L07Communication error××1. Replace the water heat exchange control board.
L09Communication error××1. Check the setting of the FC01 capability specifications. HWS-803xx-E = 0012 HWS-1403xx-E = 0017
L16Setting error When ZONE1 has not been set, while ZONE2 has been set.××1. Check the body DP-SW12_2,3.

Defect mode detected by the water heat exchange

Check codeDiagnostic functional operationDetermination and action
Operational causeBackup presentAutomatic reset
F04TD sensor errorO×1. Check the resistance value and connection of the discharge sensor (TD).
F06TE sensor errorO×1. Check the resistance value and connection of the heat exchange temperature sensor (TE).
F07TL sensor errorO×1. Check the resistance value and connection of the heat exchange temperature sensor (TL).
F08TO sensor errorO×1. Check the resistance value and connection of the outdoor temperature sensor (TO).
F12TS sensor errorO×1. Check the resistance value and connection of the suction temperature sensor (TS).
F13TH sensor errorO×1. Check the resistance value and connection of the heat-sink temperature sensor (TH).
F15TE, TS sensors errorO×1. Check for any wrong installation of the heat exchange temperature sensor (TE) and the suction temperature sensor (TS).
F31EEPROM errorO×
H01Compressor breakdownO×1. Check the power supply voltage. 2. Over-loaded condition of the refrigeration cycle. 3. Check that the service valve is fully open.
H02Compressor lockO×1. Defect of compressor (lock) – Replace the compressor.2. Defect of compressor wiring (open phase).
H03Defect in the current detection circuitO×1. Replace the outdoor inverter control board.
H04Operation of case thermostatO×1. Check the refrigeration cycle (gas leak).2. Check the case thermostat and connector.3. Check that the service valve is fully open.4. Defect of the pulse motor valve.5. Check for kinked piping.
L10Unset service PC board jumper Jumpers have not been cut.O×1. Cut outdoor PC board jumper wire (for service).
L29The communication between the outdoor PC board MUCs errorO×1. Replace the outdoor control board.
P03The outlet temperature errorO×1. Check the refrigeration cycle (gas leak).2. Defect of the pulse motor valve.3. Check the resistance value of the discharge temperature sensor (TD).
P04The high pressure switch errorO×
P05The power supply voltage errorO×1. Check the power supply voltage.
P07Overheating of heat-sink errorO×1. Check the thread fastening and heat-sink grease between the outdoor control board and the heat-sink.2. Check the heat-sink fan duct.3. Check the resistance value of the heat-sink temperature sensor (TH).
P15Detection of gas leakO×1. Check the refrigeration cycle (gas leak).2. Check that the service valve is fully open.3. Defect of the pulse motor valve.4. Check for kinked piping.5. Check the resistance value of the discharge temperature sensor (TD) and the suction temperature sensor (TS).
P19The 4-way valve inversion errorO×1. Check the operation of the 4-way valve unit or the coil characteristics.2. Defect of the pulse motor valve.3. Check the resistance value of the heat exchange temperature sensor (TE) and the suction temperature sensor (TS).
P20High pressure protection operationO×1. Check that the service valve is fully open.2. Defect of the pulse motor valve.3. Check the outdoor fan system (including clogging).4. Over-filling of refrigerant.5. Check the resistance value of the heat exchange temperature sensor (TL) and the water outlet temperature sensor (TWO).
P22Outdoor fan system errorO×1. Check the lock status of the motor fan.2. Check the connection of the fan motor cable connector.3. Check the power supply voltage.
P26Short circuit of the compressor driver element errorO×1. Abnormality occurs when operating with the compressor wiring disconnected ... Check the control board. 2. No abnormality occurs when operating with the compressor wiring disconnected ... Compressor rare short.
P29Compressor rotor position errorO×1. Even if the connection lead wire of the compressor is disconnected, it stops due to an abnormality in the position detection ... Replace the inverter control board. 2. Check the wire wound resistor of the compressor. Short circuit ... Replace the compressor.

Defect mode detected by the remote control

Check codeDiagnostic functional operationDetermination and action
Operational causeStatus of air-conditioningCondition
Not displaying at all (cannot operate by the remote control)No communication between hydro unit an remote controllerStop-Defect in the remote control power supply1. Check the remote controller wiring.2. Check the remote controller.3. Check the hydro unit power supply wiring.4. Check the water heat exchange control board.
E01No communication between hydro unit and remote controllerStop (Automatic reset)Displayed when the abnormality is detected.Defect in the reception of the remote control1. Check the remote control crossover.2. Check the remote control.3. Check the hydro power supply wiring.4. Check the water heat exchanger board.
E02Defect in the signal transmission to the hydro unit.(Detected on the remote control side)Stop (Automatic reset)Displayed when the abnormality is detected.Defect in the transmission of the remote control1. Check the transmitter circuit inside the remote control.... Replace the remote control.
E09Several remote control base units (Detected on the remote control side)Stop (The handset continues)Displayed when the abnormality is detected.1.2 Check several base units with the remote control... The base unit is only one, and others are handsets.

MEMO

8. OUTDOOR UNIT INSTALLATION MANUAL

Outdoor Unit

Model name:

HWS-803H-E

HWS-1103H-E

HWS-1403H-E

HWS-1103H8-E

HWS-1403H8-E

HWS-1603H8-E

HWS-1103H8R-E

HWS-1403H8R-E

HWS-1603H8R-E

TOSHIBA HWS-803H-E - OUTDOOR UNIT INSTALLATION MANUAL - 1

Please read this Installation Manual carefully before installing the Air to Water Heat Pump.

  • This Manual describes the installation method of the outdoor unit.
  • For installation of the hydro unit, follow the Installation Manual attached to the hydro unit.

Original instruction

ADOPTION OF NEW REFRIGERANT

This Air to water heat pump is a new type that has adopted a new refrigerant HFC (R410A) instead of the conventional refrigerant R22 in order to prevent destruction of the ozone layer.

HWS-803H-E, HWS-1103H-E, HWS-1403H-E

Equipment complying with IEC 610003-12.

HWS-1103H8-E, HWS-1103H8R-E HWS-1403H8-E, HWS-1403H8R-E HWS-1603H8-E, HWS-1603H8R-E

This equipment complies with IEC 61000-3-12 provided that the short-circuit power Ssc is greater than or equal to Ssc (1) at the interface point between the user's supply and the public system. It is the responsibility of the installer or user of the equipment to ensure, by consultation with the distribution network operator if necessary, that the equipment is connected only to a supply with a short-circuit power Ssc greater than or equal to Ssc (1). Furthermore, when similar equipment or other equipment which may cause harmonic current emissions are to be connected to the same interface point with this equipment, to reduce the risk of possible problems which may be caused from addition of those harmonic current emissions, it is recommended to make sure that the short-circuit power Ssc at the interface point is greater than the sum of the minimum Ssc required by all the equipment which will be connected to the interface point.

Ssc (^*1)

ModelSsc (MVA)
HWS-1103H8-E, HWS-1103H8R-E0.71
HWS-1403H8-E, HWS-1403H8R-E0.71
HWS-1603H8-E, HWS-1603H8R-E0.71

Contents

1 PRECAUTIONS FOR SAFETY. 138
2 ACCESSORY PARTS AND REFRIGERANT. 140
3 INSTALLATION OF NEW REFRIGERANT AIR TO WATER HEAT PUMP 141
4 INSTALLATION CONDITIONS. 142
5 REFRIGERANT PILING 146
6 AIR PURGING. 149
7 ELECTRICAL WORK 151
8 EARTHING 154
9 FINISHING. 154
10 TEST RUN. 154
11 ANNUAL MAINTENANCE 154
12 AIR TO WATER HEAT PUMP OPERATING CONDITIONS 154
13 FUNCTIONS TO BE IMPLEMENTED LOCALLY. 155
14TROUBLESHOOTING 156
15APPENDIX 158

■ Generic Denomination: Air to water heat pump

■ Definition of Qualified Installer or Qualified Service Person

The air to water heat pump must be installed, maintained, repaired and removed by a qualified installer or qualified service person. When any of these jobs is to be done, ask a qualified installer or qualified service person to do them for you.

A qualified installer or qualified service person is an agent who has the qualifications and knowledge described in the table below.

AgentQualifications and knowledge which the agent must have
Qualified installer·The qualified installer is a person who installs, maintains, relocates and removes the air to water heat pumps made by Toshiba Carrier Corporation. He or she has been trained to install, maintain, relocate and remove the air to water heat pump made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such operations by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to these operations. ·The qualified installer who is allowed to do the electrical work involved in installation, relocation and removal has the qualifications pertaining to this electrical work as stipulated by the local laws and regulations, and he or she is a person who has been trained in matters relating to electrical work on the air to water heat pump made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such matters by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to this work. ·The qualified Installer who is allowed to do the refrigerant handling and piping work involved in installation, relocation and removal has the qualifications pertaining to this refrigerant handling and piping work as stipulated by the local laws and regulations, and he or she is a person who has been trained in matters relating to refrigerant handling and piping work on the air to water heat pump made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such matters by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to this work. ·The qualified installer who is allowed to work at heights has been trained in matters relating to working at heights with the air to water heat pump made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such matters by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to this work.
Qualified service person·The qualified service person is a person who installs, repairs, maintains, relocates and removes the air to water heat pump made by Toshiba Carrier Corporation. He or she has been trained to install, repair, maintain, relocate and remove the air to water heat pump made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such operations by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to these operations. ·The qualified service person who is allowed to do the electrical work involved in installation, repair, relocation and removal has the qualifications pertaining to this electrical work as stipulated by the local laws and regulations, and he or she is a person who has been trained in matters relating to electrical work on the air to water heat pump made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such matters by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to this work. ·The qualified service person who is allowed to do the refrigerant handling and piping work involved in installation, repair, relocation and removal has the qualifications pertaining to this refrigerant handling and piping work as stipulated by the local laws and regulations, and he or she is a person who has been trained in matters relating to refrigerant handling and piping work on the air to water heat pump made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such matters by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to this work. ·The qualified service person who is allowed to work at heights has been trained in matters relating to working at heights with the air to water heat pump made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such matters by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to this work.

Definition of Protective Gear

When the air to water heat pump is to be transported, installed, maintained, repaired or removed, wear protective gloves and "safety" work clothing.

In addition to such normal protective gear, wear the protective gear described below when undertaking the special work detailed in the table below.

Failure to wear the proper protective gear is dangerous because you will be more susceptible to injury, burns, electric shocks and other injuries.

Work undertakenProtective gear worn
All types of workProtective gloves “Safety” working clothing
Electrical-related workGloves to provide protection for electricians and from heat Insulating shoes Clothing to provide protection from electric shock
Work done at heights (50 cm or more)Helmets for use in industry
Transportation of heavy objectsShoes with additional protective toe cap
Repair of outdoor unitGloves to provide protection for electricians and from heat

Warning Indications on the Air to water heat pump Unit

Warning indicationDescription
警告WARNING ELECTRICAL SHOCK HAZARD Disconnect all remote electric power supplies before servicing.WARNING ELECTRICAL SHOCK HAZARD Disconnect all remote electric power supplies before servicing.
警告WARNING Moving parts. Do not operate unit with grille removed. Stop the unit before the servicing.WARNING Moving parts. Do not operate unit with grille removed. Stop the unit before the servicing.
警告CAUTION High temperature parts. You might get burned when removing this panel.CAUTION High temperature parts. You might get burned when removing this panel.
警告CAUTION Do not touch the aluminum fins of the unit. Doing so may result in injury.CAUTION Do not touch the aluminum fins of the unit. Doing so may result in injury.
警告CAUTION BURST HAZARD Open the service valves before the operation, otherwise there might be the burst.CAUTION BURST HAZARD Open the service valves before the operation, otherwise there might be the burst.

1 PRECAUTIONS FOR SAFETY

  • Ensure that all Local, National and International regulations are satisfied.
  • Read this "PRECAUTIONS FOR SAFETY" carefully before Installation.
  • The precautions described below include the important items regarding safety. Observe them without fail.
  • After the installation work, perform a trial operation to check for any problem.

Follow the Owner's Manual to explain how to use and maintain the unit to the customer.

  • Turn off the main power supply switch (or breaker) before the unit maintenance.
  • Ask the customer to keep the Installation Manual together with the Owner's Manual.

WARNING

  • Ask an authorized dealer or qualified installation professional to install/maintain the Air to Water Heat Pump. Inappropriate installation may result in water leakage, electric shock or fire.
  • Be sure to connect earth wire. (grounding work)

Incomplete grounding cause an electric shock.

Do not connect ground wires to gas pipes, water pipes, lightning rods or ground wires for telephone wires.

  • Turn off the main power supply switch or breaker before attempting any electrical work.
    Make sure all power switches are off. Failure to do so may cause electric shock.
    Use an exclusive power circuit for the Air to Water Heat Pump. Use the rated voltage.
  • Connect the connecting wire correctly.
    If the connecting wire is connected in a wrong way, electric parts may be damaged.
  • When moving the Air to Water Heat Pump for the installation into another place, be very careful not to enter any gaseous matter other than the specified refrigerant into the refrigeration cycle.
    If air or any other gas is mixed in the refrigerant, the gas pressure in the refrigeration cycle becomes abnormally high and it may resultingly causes pipe burst and injuries on persons.
  • Do not modify this unit by removing any of the safety guards or by by-passing any of the safety interlock switches.
  • After unpacking the unit, examine it carefully if there are possible damage.
  • Do not install in a place that might increase the vibration of the unit.
  • To avoid personal injury (with sharp edges), be careful when handling parts.
  • Perform installation work properly according to the Installation Manual.

Inappropriate installation may result in water leakage, electric shock or fire.

  • When the Air to Water Heat Pump hydro unit is installed in a small room, provide appropriate measures to ensure that the concentration of refrigerant leakage occur in the room does not exceed the critical level.
  • Tighten the flare nut with a torque wrench in the specified manner.

Excessive tightening of the flare nut may cause a crack in the flare nut after a long period, which may result in refrigerant leakage.

  • Wear heavy gloves during the installation work to avoid injury.
  • Install the Air to Water Heat Pump securely in a location where the base can sustain the weight adequately.
  • Perform the specified installation work to guard against an earthquake.

If the Air to Water Heat Pump is not installed appropriately, accidents may occur due to the falling unit.

  • If refrigerant gas has leaked during the installation work, ventilate the room immediately.
    If the leaked refrigerant gas comes in contact with fire, noxious gas may generate.
  • After the installation work, confirm that refrigerant gas does not leak.

If refrigerant gas leaks into the room and flows near a fire source, such as a cooking range, noxious gas might generate.

  • Electrical work must be performed by a qualified electrician in accordance with the Installation Manual.

Make sure the Air to Water Heat Pump uses a dedicated power supply.

An insufficient power supply capacity or inappropriate installation may cause fire.

  • Use the specified wires for wiring connect the terminals securely fix.

To prevent external forces applied to the terminals from affecting the terminals.

  • When the Air to Water Heat Pump cannot cool or heat water well, contact the dealer from whom you purchased the Air to Water Heat Pump as refrigerant leakage is considered as the cause. In the case of repair that requires refill of refrigerant, ask service personnel about details of the repair.

The refrigerant used in the Air to Water Heat Pump is harmless.

Generally, the refrigerant does not leak. However, if the refrigerant leaks in a room and a heater or stove burner in the room catches fire, it may generate toxic gas.

When you ask service personnel for repairing refrigerant leakage, confirm that the leakage portion has been completely repaired.

  • Conform to the regulations of the local electric company when wiring the power supply.

Inappropriate grounding may cause electric shock.

  • Do not install the Air to Water Heat Pump in a location subject to a risk of exposure to a combustible gas.

If a combustible gas leaks, and stays around the unit, a fire may occur.

  • Install the refrigerant pipe securely during the installation work before operating the Air to Water Heat Pump.

If the compressor is operated with the valve open and without the refrigerant pipe, the compressor sucks air and the refrigeration cycle is overpressurized, which may cause a burst or injury.

  • For the refrigerant recovery work (collection of refrigerant from the pipe to the compressor), stop the compressor before disconnecting the refrigerant pipe.

If the refrigerant pipe is disconnected while the compressor is working with the valve open, the compressor sucks air and the refrigeration cycle is overpressurized, which may cause a burst or injury.

TOSHIBA HWS-803H-E - WARNING - 1

CAUTION

New Refrigerant Air to Water Heat Pump Installation

  • THIS AIR TO WATER HEAT PUMP ADOPTS THE NEW HFC REFRIGERANT (R410A) WHICH DOES NOT DESTROY OZONE LAYER.
  • The characteristics of R410A refrigerant are; easy to absorb water, oxidizing membrane or oil, and its pressure is approx. 1.6 times higher than that of refrigerant R22. Accompanied with the new refrigerant, refrigerating oil has also been changed. Therefore, during installation work, be sure that water, dust, former refrigerant, or refrigerating oil does not enter the refrigerating cycle.
  • To prevent charging an incorrect refrigerant and refrigerating oil, the sizes of connecting sections of charging port of the main unit and installation tools are changed from those for the conventional refrigerant.
  • Accordingly the exclusive tools are required for the new refrigerant (R410A).
  • For connecting pipes, use new and clean piping designed for R410A, and please care so that water or dust does not enter.

To Disconnect the Appliance from Main Power Supply

  • This appliance must be connected to the main power supply by means of a switch with a contact separation of at least 3mm .
  • The installation fuse must be used for the power supply line of this unit.

2 ACCESSORY PARTS AND REFRIGERANT

■ Accessory Parts

Part nameQ'tyShapeUsage
Outdoor unit installation manual1Hand this directly to the customer. (For other languages that do not appear in this Installation Manual, please refer to the enclosed CD-R.)
Drain nipple1
Waterproof rubber cap5
Protective bush1For protecting wires (pipe cover)
Guard material for passage part1For protecting passage part (pipe cover)
Clamp filter(1)*For conforming to EMC standards (Used for power wire)
  • HWS-1103H8-E, 1103H8R-E
    HWS-1403H8-E. 1403H8R-E
    HWS-1603H8-E, 1603H8R-E

3 INSTALLATION OF NEW REFRIGERANT AIR TO WATER HEAT PUMP

  • The R410A refrigerant is more susceptible to impurities such as water, oxide membranes, oils, and fats. With the adoption of the new refrigerant, the refrigerating oil has also been changed.
    Be careful not to let water, dust, conventional refrigerant, and/or conventional refrigerating oil enter the refrigerating cycle of the new refrigerant air to water heat pump.
  • To prevent different refrigerant or refrigerating oil from becoming mixed, the sizes of the charging port of the unit and the installation tool connection sections are different from those of the conventional refrigerant. Accordingly, the following exclusive tools are required for the new refrigerant R410A.

■ Required Tools/Equipment and Precautions for Use

Prepare the tools and equipment listed in the following table before starting the installation work.

Newly prepared tools and equipment must be used exclusively.

Legend

: Prepared newly (Use for R410A only. Do not use for refrigerant R22 or R407C etc.)
: Conventional tools/equipment are available

Tools/equipmentUseHow to use tools/equipment
Gauge manifoldVacuuming/charging refrigerant and operation check△ Prepared newly for R410A only
Charging hose△ Prepared newly for R410A only
Charging cylinderCan not be usedUnusable (Use the refrigerant charging measure instead.)
Gas leak detectorGas leak check△ Prepared newly
Vacuum pumpVacuum dryingUnusable
Vacuum pump with backflow prevention functionVacuum drying◎ R22 (Conventional tools)
Flare toolFlare machining of pipes◎ Usable if dimensions are adjusted.
BenderBending pipes◎ R22 (Conventional tools)
Refrigerant recovery equipmentRefrigerant recovery△ For R410A only
Torque wrenchTightening flare nuts△ Exclusive for Ø12.7 mm and Ø15.9 mm
Pipe cutterCutting pipes◎ R22 (Conventional tools)
Welding machine and nitrogen cylinderWelding pipes◎ R22 (Conventional tools)
Refrigerant charging measureCharging refrigerant◎ R22 (Conventional tools)

Refrigerant Piping

New refrigerant (R410A)

When using the conventional piping kit

  • When using the conventional piping kit with no indication of applicable refrigerant types, be sure to use it with a wall thickness of 0.8 ~mm for 6.4 ~mm , 9.5 ~mm , and 12.7 ~mm , and with a wall thickness of 1.0 ~mm for 15.9 ~mm . Do not use the conventional piping kit with a wall thickness less than these thicknesses due to insufficient pressure capacity.

When using general copper pipes

  • Use general copper pipes with a wall thickness of 0.8 mm for 6.4 mm, 9.5 mm ,and 12.7 mm ,and with a wall thickness of 1.0 mm for 15.9 mm . Do not use any copper pipes with a wall thickness less than these thicknesses.

Flare nuts and flare machining

  • The flare nuts and flare machining are different from those for the conventional refrigerant. Use the flare nuts supplied with the air to water heat pump or those for R410A.
  • Before performing flare machining, carefully read "REFRIGERANT PIPING".

4 INSTALLATION CONDITIONS

■ Before installation

Be sure to prepare to the following items before installation.

Length of refrigerant pipe

Length of refrigerant pipe connected to indoor/outdoor unitItem
5 to 30 mAddition of refrigerant is unnecessary at the local site.
  • Do not connect a refrigerant pipe that is shorter than 5 ~m .

This may cause a malfunction of the compressor or other devices.

Airtight test

  1. Before starting an airtight test, further tighten the spindle valves on the gas and liquid sides.
  2. Pressurize the pipe with nitrogen gas charged from the service port to the design pressure (4.15 MPa) to conduct an airtight test.
  3. After the airtight test is completed, evacuate the nitrogen gas.

Air purge

  • To purge air, use a vacuum pump.
  • Do not use refrigerant charged in the outdoor unit to purge air. (The air purge refrigerant is not contained in the outdoor unit.)

Electrical wiring

  • Be sure to fix the power wires and hydro/outdoor connecting wires with clamps so that they do not come into contact with the cabinet, etc.

Earthing

  • Proper earthing can prevent charging of electricity on the outdoor unit surface due to the presence of a high frequency in the frequency converter (inverter) of the outdoor unit, as well as prevent electric shock. If the outdoor unit is not properly earthed, you may be exposed to an electric shock.
  • Be sure to connect the earth wire. (grounding work)

Incomplete earthing can cause an electric shock. Do not connect earth wires to gas pipes, water pipes, lightning rods or earth wires for telephone wires.

Test Run

Turn on the leakage breaker at least 12 hours before starting a test run to protect the compressor during startup.

■ Installation Location

TOSHIBA HWS-803H-E - ■ Installation Location - 1

CAUTION

  • A well-ventilated location free from obstacles near the air inlets and air outlet
  • A location that is not exposed to rain or direct sunlight
  • A location that does not increase the operating noise or vibration of the outdoor unit
  • A location that does not produce any drainage problems from discharged water

Do not install the outdoor unit in the following locations.

  • A location with a saline atmosphere (coastal area) or one that is full of sulfide gas (hot-spring area) (Special maintenance is required.)
  • A location subject to oil, vapor, oily smoke, or corrosive gases
  • A location in which organic solvent is used
  • A location where high-frequency equipment (including inverter equipment, private power generator, medical equipment, and communication equipment) is used (Installation in such a location may cause malfunction of the air to water heat pump, abnormal control or problems due to noise from such equipment.)
  • A location in which the discharged air of the outdoor unit blows against the window of a neighboring house
  • A location where the operating noise of the outdoor unit is transmitted
  • When the outdoor unit is installed in an elevated position, be sure to secure its feet.
  • A location in which drain water poses any problems.

  • Install the outdoor unit in a location where the discharge air is not blocked.

  • When an outdoor unit is installed in a location that is always exposed to strong winds like a coast or on the high stories of a building, secure normal fan operation by using a duct or wind shield.
  • When installing the outdoor unit in a location that is constantly exposed to strong winds such as on the upper stairs or rooftop of a building, apply the windproofing measures referred to in the following examples.

1) Install the unit so that its discharge port faces the wall of the building.

Keep a distance 500~mm or more between the unit and wall surface.

TOSHIBA HWS-803H-E - Do not install the outdoor unit in the following locations. - 1

2) Consider the wind direction during the operational season of the Air to water Heat Pump, and install the unit so that the discharge port is set at a right angle relative to the wind direction.

TOSHIBA HWS-803H-E - Do not install the outdoor unit in the following locations. - 2

  • When installing the unit in an area where snowfalls may be heavy, take steps to prevent the unit from being adversely affected by the fallen or accumulated snow.

  • Either make the foundation higher or install a stand (which is high enough to ensure that the unit will be above the fallen or accumulated snow) and place the unit on it.

  • Attach a snow shield (locally procured).

TOSHIBA HWS-803H-E - Do not install the outdoor unit in the following locations. - 1

Necessary Space for Installation

(Unit: mm)

Obstacle at rear side

Upper side is free

1. Single unit installation

TOSHIBA HWS-803H-E - Single unit installation - 1

2. Obstacles on both right and left sides

TOSHIBA HWS-803H-E - Obstacles on both right and left sides - 1
The height of the obstacle should be lower than the height of the outdoor unit.

3. Serial installation of two or more units

TOSHIBA HWS-803H-E - Serial installation of two or more units - 1
The height of the obstacle should be lower than the height of the outdoor unit.

Obstacle also above unit

TOSHIBA HWS-803H-E - Obstacle also above unit - 1

Obstacle in front

Above unit is free

1. Single unit installation

TOSHIBA HWS-803H-E - Single unit installation - 1

2. Serial installation of two or more units

TOSHIBA HWS-803H-E - Serial installation of two or more units - 1

Obstacle also at the above unit

TOSHIBA HWS-803H-E - Obstacle also at the above unit - 1

Obstacles in both front and rear of unit

Open above and to the right and left of the unit.

The height of an obstacle in both the front and rear of the unit, should be lower than the height of the outdoor unit.

Standard installation

1. Single unit installation

TOSHIBA HWS-803H-E - Single unit installation - 1

2. Serial installation of two or more units

TOSHIBA HWS-803H-E - Serial installation of two or more units - 1

Serial installation in front and rear

Open above and to the right and left of the unit.

The height of an obstacle in both the front and rear of the unit should be lower than the height of the outdoor unit.

Standard installation

TOSHIBA HWS-803H-E - Standard installation - 1

■ Installation of Outdoor Unit

  • Before installation, check the strength and horizontalness of the base so that abnormal sounds do not emanate.
  • According to the following base diagram, fix the base firmly with the anchor bolts.
  • (Anchor bolt, nut: M10 x 4 pairs)

TOSHIBA HWS-803H-E - ■ Installation of Outdoor Unit - 1

  • As shown in the figure below, install the foundation and vibration-proof rubber pads to directly support the bottom surface of the fixing leg that is in contact with and underneath the bottom plate of the outdoor unit.
  • When installing the foundation for an outdoor unit with downward piping, consider the piping work.

TOSHIBA HWS-803H-E - ■ Installation of Outdoor Unit - 2

TOSHIBA HWS-803H-E - ■ Installation of Outdoor Unit - 3

TOSHIBA HWS-803H-E - ■ Installation of Outdoor Unit - 4

Set the out margin of the anchor bolt to 15mm or less.

TOSHIBA HWS-803H-E - ■ Installation of Outdoor Unit - 5

  • When water is to be drained through the drain hose, attach the following drain nipple and waterproof rubber cap, and use the drain hose (Inner diam: 16 mm) sold on the market. Also seal knockout hole and the screws securely with silicone material, etc., to prevent water from leaking. Some conditions may cause dewing or dripping of water.

  • When collectively draining discharged water completely, use a drain pan.

TOSHIBA HWS-803H-E - ■ Installation of Outdoor Unit - 6
Drain nipple

TOSHIBA HWS-803H-E - ■ Installation of Outdoor Unit - 7
Waterproof rubber cap

TOSHIBA HWS-803H-E - ■ Installation of Outdoor Unit - 8

■ For Reference

If a heating operation is to be continuously performed for a long time under the condition that the outdoor temperature is 0^ or lower, draining defrosted water may be difficult due to the bottom plate freezing, resulting in trouble with the cabinet or fan.

It is recommended to procure an anti-freeze heater locally in order to safely install the air to water heat pump.

For details, contact the dealer.

5 REFRIGERANT PIPING

■ Knockout of Pipe Cover

TOSHIBA HWS-803H-E - ■ Knockout of Pipe Cover - 1
Knockout procedure

  • The indoor/outdoor connecting pipes can be connected in 4 directions.
    Take off the knockout part of the pipe cover through which pipes or wires will pass through the base plate.
  • Detach the pipe cover and tap on the knockout section a few times with the shank of a screwdriver. A knockout hole can easily be punched.
  • After punching out the knockout hole, remove burrs from the hole and then install the supplied protective bush and guard material around the passage hole to protect wires and pipes.

Be sure to attach the pipe covers after pipes have been connected. Cut the slits under the pipe covers to facilitate the installation.

After connecting the pipes, be sure to mount the pipe cover. The pipe cover is easily mounted by cutting off the slit at the lower part of the pipe cover.

TOSHIBA HWS-803H-E - ■ Knockout of Pipe Cover - 2

  • Be sure to wear heavy work gloves while working.

■ Optional Installation Parts (Locally procured)

Parts nameQ'ty
ARefrigerant piping Liquid side: Ø9.5 mm Gas side: Ø15.9 mmOne each
BPipe insulating material (polyethylene foam, 10 mm thick)1
CPutty, PVC tapeOne each

Refrigerant Piping Connection

TOSHIBA HWS-803H-E - Refrigerant Piping Connection - 1

CAUTION

TAKE NOTE OF THESE 4 IMPORTANT POINTS BELOW FOR PIPING WORK

  1. Keep dust and moisture away from inside the connecting pipes.
  2. Tightly connect the connection between pipes and the unit.
  3. Evacuate the air in the connecting pipes using a VACUUM PUMP.
  4. Check for gas leaks at connection points.

Piping connection

Liquid side
Outer diameterThickness
Ø9.5 mm0.8 mm
Gas side
Outer diameterThickness
Ø15.9 mm1.0 mm

Flaring

  1. Cut the pipe with a pipe cutter. Be sure to remove burrs that may cause a gas leak.
  2. Insert a flare nut into the pipe, and then flare the pipe. Use the flare nuts supplied with the air to water heat pump or those for R410A.

Insert a flare nut into the pipe, and flare the pipe. As the flaring sizes of R410A differ from those of refrigerant R22, the flare tools newly manufactured for R410A are recommended.

However, the conventional tools can be used by adjusting the projection margin of the copper pipe.

Projection margin in flaring: B (Unit: mm)

TOSHIBA HWS-803H-E - Projection margin in flaring: B (Unit: mm) - 1

Rigid (Clutch type)

Outer diam. of copper pipeR410A tool usedConventional tool used
R410A1.0 to 1.5
9.50 to 0.5
15.9

Flaring diameter size: A (Unit: mm)

TOSHIBA HWS-803H-E - Flaring diameter size: A (Unit: mm) - 1

Outer diam. of copper pipeA+0-0.4
9.513.2
15.919.7
  • In case of flaring for R410A with the conventional flare tool, pull the tool out approx. 0.5 ~mm more than that for R22 to adjust it to the specified flare size. The copper pipe gauge is useful for adjusting the projection margin size.

Piping necessary to change the flare nut/ machining size due to pipe compression

Flare nut width: H and flare matching size: A.

Flare nut width: H

TOSHIBA HWS-803H-E - Flare nut width: H and flare matching size: A. - 1

(mm)

Copper pipe outer dia.Ø6.4Ø9.5Ø12.7Ø15.9Ø19.0
For R410A1722262936
For R22Same as above2427Same as above

Flare machining size: A

TOSHIBA HWS-803H-E - Flare nut width: H and flare matching size: A. - 2

(mm)

Copper pipe outer dia.Ø6.4Ø9.5Ø12.7Ø15.9Ø19.0
For R410A9.113.216.619.724.0
For R229.013.016.219.423.3

Becomes a little larger for R410A

Do not apply refrigerator oil to the flare surface.

Tightening of Connecting Part

  1. Align the centers of the connecting pipes and fully tighten the flare nut with your fingers. Then fix the nut with a wrench as shown in the figure and tighten it with a torque wrench.

TOSHIBA HWS-803H-E - Tightening of Connecting Part - 1

  1. As shown in the figure, be sure to use two wrenches to loosen or tighten the flare nut of the valve on the gas side. If you use a single crescent, the flare nut cannot be tightened to the required tightening torque.

On the other hand, use a single crescent to loosen or tighten the flare nut of the valve on the liquid side.

(Unit:N·m)

Outer dia. of copper pipeTightening torque
9.5 mm (diam.)33 to 42 (3.3 to 4.2 kgf·m)
15.9 mm (diam.)68 to 82 (6.8 to 8.2 kgf·m)

TOSHIBA HWS-803H-E - Tightening of Connecting Part - 2
Valve at gas side

TOSHIBA HWS-803H-E - Tightening of Connecting Part - 3

CAUTION

  1. Do not put the crescent wrench on the cap or cover.
    The valve may break.
  2. If applying excessive torque, the nut may break according to some installation conditions.

TOSHIBA HWS-803H-E - CAUTION - 1

  • After the installation work, be sure to check for gas leaks of the pipe connections with nitrogen.
  • Pressure of R410A is higher than that of R22 (Approx. 1.6 times). Therefore, using a torque wrench, tighten the flare pipe connecting sections that connect the indoor/outdoor units at the specified tightening torque. Incomplete connections may cause not only a gas leak, but also trouble with the refrigeration cycle.

Do not apply refrigerating machine oil to the flared surface.

Refrigerant Pipe Length

Refrigeration pipe

H: max. ± 30m (above/below)

L: max. 30 m, min 5 m
30 m chargeless

TOSHIBA HWS-803H-E - Refrigerant Pipe Length - 1

6 AIR PURGING

Airtight test

Before starting an airtight test, further tighten the spindle valves on the gas side and liquid side.

Pressurize the pipe with nitrogen gas charged from the service port to the design pressure (4.15 MPa) to conduct the airtight test.

After the airtight test is completed, evacuate the nitrogen gas.

Air Purge

With respect to the preservation of the terrestrial environment, adopt "Vacuum pump" to purge air (Evacuate air in the connecting pipes) when installing the unit.

  • Do not discharge the refrigerant gas to the atmosphere to preserve the terrestrial environment.
  • Use a vacuum pump to discharge the air (nitrogen, etc.) that remains in the set. If air remains, the capacity may decrease.

For the vacuum pump, be sure to use one with a backflow preventer so that the oil in the pump does not backflow into the pipe of the air to water heat pump when the pump stops.

(If oil in the vacuum pump is put in an air to water heat pump including R410A, it may cause trouble with the refrigeration cycle.)

TOSHIBA HWS-803H-E - Air Purge - 1

Vacuum pump

As shown in the figure, connect the charge hose after the manifold valve is closed completely.

Attach the connecting port of the charge hose with a projection to push the valve core (setting pin) to the charge port of the set.

Open Handle Low fully.

Turn ON the vacuum pump. (*1)

Loosen the flare nut of the packed valve (Gas side) a little to check that the air passes through. (*2)

Retighten the flare nut.

Execute vacuuming until the compound pressure gauge indicates -101kPa (-76 cmHg). (*1)

Close Handle Low completely.

Turn OFF the vacuum pump.

Leave the vacuum pump as it is for 1 or 2 minutes, and check that the indicator of the compound pressure gauge does not return.

Open the valve stem or valve handle fully. (First, at liquid side, then gas side)

Disconnect the charge hose from the charge port.

Tighten the valve and caps of the charge port securely.

*1 Use the vacuum pump, vacuum pump adapter, and gauge manifold correctly referring to the manuals supplied with each tool before using them.

Check that the vacuum pump oil is filled up to the specified line of the oil gauge.

*2 When air is not charged, check again whether the connecting port of the discharge hose, which has a projection to push the valve core, is firmly connected to the charge port.

■ How to open the valve

Open or close the valve.

Liquid side

Open the valve with a 4 mm hexagon wrench.

Gas side

TOSHIBA HWS-803H-E - Gas side - 1
Handle position

TOSHIBA HWS-803H-E - Gas side - 2

TOSHIBA HWS-803H-E - Gas side - 3
- While the valve is fully opened, after the screwdriver has reached the stopper, do not apply torque exceeding 5N· m . Applying excessive torque may damage the valve.

Valve handling precautions

  • Open the valve stem until it strikes the stopper. It is unnecessary to apply further force.
  • Securely tighten the cap with a torque wrench.

Cap tightening torque

Valve sizeØ9.5 mm33 to 42 N·m (3.3 to 4.2 kgf·m)
Ø15.9 mm20 to 25 N·m (2.0 to 2.5 kgf·m)
Charge port14 to 18 N·m (1.4 to 1.8 kgf·m)

Replenishing refrigerant

This model is a 30m chargeless type that does not need to have its refrigerant replenished for refrigerant pipes up to 30m .

Refrigerant replenishing procedure

  1. After vacuuming the refrigerant pipe, close the valves and then charge the refrigerant while the air to water heat pump is not working.
  2. When the refrigerant cannot be charged to the specified amount, charge the required amount of refrigerant from the charge port of the valve on the gas side during cooling.

Requirement for replenishing refrigerant

Replenish liquid refrigerant.

When gaseous refrigerant is replenished, the refrigerant composition varies, which disables normal operation.

Adding additional refrigerant

  • The refrigerant need not be reduced for a 30 meter (or less) refrigerant pipe.

7 ELECTRICAL WORK

TOSHIBA HWS-803H-E - ELECTRICAL WORK - 1

WARNING

  1. Using the specified wires, ensure that the wires are connected, and fix wires securely so that the external tension to the wires does not affect the connecting part of the terminals.

Incomplete connection or fixation may cause a fire, etc.

  1. Be sure to connect the earth wire. (grounding work) Incomplete grounding may lead to electric shock.

Do not connect ground wires to gas pipes, water pipes, lightning rods or ground wires for telephone wires.

  1. The appliance shall be installed in accordance with national wiring regulations.

Capacity shortages of the power circuit or an incomplete installation may cause an electric shock or fire.

TOSHIBA HWS-803H-E - WARNING - 1

CAUTION

  • Wrong wiring may cause a burn-out of some electrical parts.
  • Be sure to use the cord clamps attached to the product.
  • Do not damage or scratch the conductive core or inner insulator of the power and inter-connecting wires when peeling them.
  • Use the power and Inter-connecting wires with specified thicknesses, specified types and protective devices required.

  • Remove the panel, and you can see electric parts on the front side.

  • A metal pipe can be installed through the hole for wiring. If the hole size does not fit the wiring pipe to be used, drill the hole again to an appropriate size.
  • Be sure to clamp the power wires and indoor/outdoor connecting wires with a banding band along the connecting pipe so that the wires do not touch the compressor or discharge pipe.
  • (The compressor and the discharge pipe become hot.)

Ensure all wires are secured using the cord clamps on the pipe valve fixing plate located inside the unit

TOSHIBA HWS-803H-E - CAUTION - 1

■ Wiring between Hydro Unit and Outdoor Unit

The dashed lines show on-site wiring.

Connect the indoor/outdoor connecting wires to the identical terminal numbers on the terminal block of each unit. Incorrect connection may cause a failure.

HWS-803H-E HWS-1103H-E HWS-1403H-E

TOSHIBA HWS-803H-E - ■ Wiring between Hydro Unit and Outdoor Unit - 1

HWS-1103H8-E, H8R-E
HWS-1403H8-E, H8R-E
HWS-1603H8-E, H8R-E

TOSHIBA HWS-803H-E - ■ Wiring between Hydro Unit and Outdoor Unit - 2

For the air to water heat pump, connect a power wire with the following specifications.

Model HWS-803H-E1103H-E1403H-E1103H8-E 1103H8R-E1403H8-E 1403H8R-E1603H8-E 1603H8R-E
Power supply220-230V ~ 50 Hz380-400V 3N~50 Hz
Maximum running current19.2A22.8A14.6A
Recommended field fuse20A25A16A
Power supply wire*3 × 2.5 mm² or more (H07 RN-F or 60245 IEC 66)5 × 2.5 mm² or more (H07 RN-F or 60245 IEC 66)
Hydro/outdoor connecting wires*4 × 1.5 mm² or more (H07 RN-F or 60245 IEC 66)
  • Number of wire × wire size

How to wire

  1. Connect the connecting wire to the terminal as identified with their respective numbers on the terminal block of the Hydro and outdoor units. H07 RN-F or 60245 IEC 66 (1.5 mm² or more)
  2. When connecting the connecting wire to the outdoor unit terminal, prevent water from coming into the outdoor unit.
  3. Insulate the unsheathed cords (conductors) with electrical insulation tape. Process them so that they do not touch any electrical or metal parts.
  4. For interconnecting wires, do not use a wire joined to another on the way. Use wires long enough to cover the entire length.

TOSHIBA HWS-803H-E - How to wire - 1

CAUTION

  • An installation fuse must be used for the power supply line of this air to water heat pump.
  • Incorrect/incomplete wiring may lead to an electrical fire or smoke.
  • Prepare a dedicated power supply for the air to water heat pump.
  • This product can be connected to the mains power. Fixed wire connections:

A switch that disconnects all poles and has a contact separation of at least 3mm must be incorporated in the fixed wiring.

HWS-803H-E, HWS-1103H-E, HWS-1403H-E

TOSHIBA HWS-803H-E - HWS-803H-E, HWS-1103H-E, HWS-1403H-E - 1

Stripping length power cord and connecting wire

TOSHIBA HWS-803H-E - Stripping length power cord and connecting wire - 1

TOSHIBA HWS-803H-E - Stripping length power cord and connecting wire - 2

HWS-1103H8-E, H8R-E HWS-1403H8-E, H8R-E HWS-1603H8-E, H8R-E

TOSHIBA HWS-803H-E - HWS-1103H8-E, H8R-E HWS-1403H8-E, H8R-E HWS-1603H8-E, H8R-E - 1

Stripping length power cord and connecting wire

TOSHIBA HWS-803H-E - Stripping length power cord and connecting wire - 1

TOSHIBA HWS-803H-E - Stripping length power cord and connecting wire - 2

TOSHIBA HWS-803H-E - Stripping length power cord and connecting wire - 3

WARNING

Be sure to attach the provided clamp filter to the power supply wire in order to conform to EMC standards.

8 EARTHING

Connect the earth line properly following applicable technical standards.

Connecting the earth line is essential to preventing electric shock and to reducing noise and electrical charges on the outdoor unit surface due to the high-frequency wave generated by the frequency converter (inverter) in the outdoor unit.

If you touch the charged outdoor unit without an earth line, you may experience an electric shock.

9 FINISHING

After the refrigerant pipe, Hydro/Outdoor connecting wires have been connected, cover them with finishing tape and clamp them to the wall with off-the-shelf support brackets or their equivalent.

Keep the power wires and Hydro/outdoor connecting wires off the valve on the gas side or pipes that have no heat insulator.

10TEST RUN

  • Turn on the leakage breaker at least 12 hours before starting a test run to protect the compressor during startup.
  • Check the following before starting a test run:

  • That all pipes are connected securely without leaks.

  • That the valve is open.

If the compressor is operated with the valve closed, the outdoor unit will become overpressurized, which may damage the compressor or other components.

If there is a leak at a connection, air can be sucked in and the internal pressure further increases, which may cause a burst or injury.

  • Operate the air to water heat pump in the correct procedure as specified in the Owner's Manual.

Please refer to the Hydro unit installation manual for the detail of the test run.

  • For an air to water heat pump system that is operated on a regular basis, cleaning and maintenance of the Hydro/outdoor units are strongly recommended.

As a general rule, if an Hydro unit is operated for about 8 hours daily, the Hydro/outdoor units will need to be cleaned at least once every 3 months.

This cleaning and maintenance should be carried out by a qualified service person.

Failure to clean the Hydro/outdoor units regularly will result in poor performance, icing, water leaking and even compressor failure.

12 AIR TO WATER HEAT PUMP OPERATING CONDITIONS

For proper performance, operate the air to water heat pump under the following temperature conditions:

Cooling operation10°C to 43°C
Heating operation-20°C to 25°C
Hot water operation-20°C to 43°C

If air to water heat pump is used outside of the above conditions, safety protection may work.

13 FUNCTIONS TO BE IMPLEMENTED LOCALLY

■ Handling Existing Pipe

When using the existing pipe, carefully check for the following:

  • Wall thickness (within the specified range)
  • Scratches and dents
    Water, oil, dirt, or dust in the pipe
  • Flare looseness and leakage from welds
  • Deterioration of copper pipe and heat insulator

Cautions for using existing pipe

  • Do not reuse a flare nut to prevent gas leaks. Replace it with the supplied flare nut and then process it to a flare.
  • Blow nitrogen gas or use an appropriate means to keep the inside of the pipe clean. If discolored oil or much residue is discharged, wash the pipe.
  • Check welds, if any, on the pipe for gas leaks.

When the pipe corresponds to any of the following, do not use it. Install a new pipe instead.

  • The pipe has been opened (disconnected from Hydro unit or outdoor unit) for a long period.
  • The pipe has been connected to an outdoor unit that does not use refrigerant R22, R410A or R407C.
  • The existing pipe must have a wall thickness equal to or larger than the following thicknesses.
Reference outside diameter (mm)Wall thickness (mm)
Ø9.50.8
Ø15.91.0
Ø19.01.0
  • Do not use any pipe with a wall thickness less than these thicknesses due to insufficient pressure capacity.

Recovering Refrigerant

  • Use refrigerant recovery switch SW801 on the P.C. board of the outdoor unit to recover refrigerant when the Hydro or outdoor unit is moved.
  • Before recovering the refrigerant in the existing system, perform a cooling operation for at least 30 minutes.

Procedure

  1. Drain off the water in the Hydro unit.
  2. Turn on the power of the air to water heat pump.
  3. Set SW804 on the P.C. board of the outdoor unit to all OFF, and then press SW801 for 1 second or more. The air to water heat pump enters the forced cooling mode for up to 10 minutes. Operate or handle the valve to recover refrigerant during this time period.
  4. Upon completion of refrigerant recovery, close the valve and press SW801 for at least 1 second to stop operation.
  5. Turn off the power.

TOSHIBA HWS-803H-E - Procedure - 1

TOSHIBA HWS-803H-E - Procedure - 2

DANGER

Be careful of electric shock because the P.C. board has an electrical current running through it.

14TROUBLESHOOTING

You can perform fault diagnosis of the outdoor unit with the LEDs on the P.C. board of the outdoor unit in addition to using the check codes displayed on the wired remote controller of the indoor unit.

Use the LEDs and check codes for various checks. Details of the check codes displayed on the wired remote controller of the indoor unit are described in the Installation Manual of the Hydro unit.

Verifying current abnormal status

  1. Check that DIP switch SW803 is set to OFF.
  2. Jot down the states of LED800 to LED804. (Display mode 1)
  3. Press SW800 for at least 1 second. The LED status changes to display mode 2.
  4. Check the code whose display mode 1 equals the LED states jotted down and display mode 2 equals the current flashing status of LED800 to LED804 from the following table to identify the cause.

Verifying an abnormal state in the past although the abnormal state no longer occurs

  1. Set bit 1 of DIP switch SW803 to ON.
  2. Jot down the states of LED800 to LED804. (Display mode 1)
  3. Press SW800 for at least 1 second. The LED status changes to display mode 2.
  4. Find an error whose display mode 1 equals the LED states jotted down and display mode 2 equals the current flashing states of LED800 to LED804 from the following table to identify the error.

  5. An outside air temperature (TO) sensor error can be checked only while it occurs.

No.CauseDisplay mode 1Display mode 2
D800D801D802D803D804D800D801D802D803D804
1Normal
2Discharge (TD) sensor error
3Heat exchanger (TE) sensor error
4Heat exchanger (TL) sensor error
5Outside air temperature (TO) sensor error
6Suction (TS) sensor error
7Heat sink (TH) sensor error
8Outdoor temperature sensor (TE/TS) connection error
9Outdoor EEPROM error
10Compressor breakdown
11Compressor lock
12Current detection circuit error
13Thermostat for compressor activated
14Model data not set (on the service P.C. board)
15MCU-MCU communication error
16Discharge temperature error
17Abnormal power (open phase detected or abnormal voltage)
18Heat sink overheat
19Gas leak detected
204-way valve reverse error
21High pressure release operation
22Outdoor fan motor error
23Compressor driver short-circuit protection
24Position detection circuit error in one-line display
25High pressure SW error

() OFF ON Flashing)
* The LEDs and DIP switches are located on the lower left of the P.C. board of the outdoor unit.

HWS-803H-E, HWS-1103H-E, HWS-1403H-E

  • The LEDs and DIP switches are located at the lower left of the P.C. board of the outdoor unit.

TOSHIBA HWS-803H-E - HWS-803H-E, HWS-1103H-E, HWS-1403H-E - 1

HWS-1103H8-E, H8R-E

HWS-1403H8-E, H8R-E

HWS-1603H8-E, H8R-E

TOSHIBA HWS-803H-E - HWS-1103H8-E, H8R-E - 1

15APPENDIX

■Work instructions

The existing R22 and R407C piping can be reused for our digital inverter R410A product installations.

TOSHIBA HWS-803H-E - ■Work instructions - 1

WARNING

Confirming the existence of scratches or dents on the existing pipes and confirming the reliability of the pipe strength are conventionally referred to the local site. If the specified conditions can be cleared, it is possible to update existing R22 and R407C pipes to those for R410A models.

Basic conditions needed to reuse existing pipes

Check and observe the presence of three conditions in the refrigerant piping works.

  1. Dry (There is no moisture inside of the pipes.)
  2. Clean (There is no dust inside of the pipes.)
  3. Tight (There are no refrigerant leaks.)

Restrictions for use of existing pipes

In the following cases, the existing pipes should not be reused as they are. Clean the existing pipes or exchange them with new pipes.

  1. When a scratch or dent is heavy, be sure to use new pipes for the refrigerant piping works.
  2. When the existing pipe thickness is thinner than the specified "Pipe diameter and thickness," be sure to use new pipes for the refrigerant piping works.

  3. The operating pressure of R410A is high (1.6 times that of R22 and R407C). If there is a scratch or dent on the pipe or a thinner pipe is used, the pressure strength may be inadequate, which may cause the pipe to break in the worst case.

  4. Pipe diameter and thickness (mm)

Pipe outer diameterØ6.4Ø9.5Ø12.7Ø15.9Ø19.0
ThicknessR410A0.80.80.81.01.0
  • In case the pipe diameter is 0.12.7 ~mm or less and the thickness is 0.8 ~mm , be sure to use new pipes for the refrigerant piping works.

  • When the outdoor unit was left with the pipes disconnected, or the gas leaked from the pipes and the pipes were not repaired and refilled.

  • There is the possibility of rain water or air, including moisture, entering the pipe.
  • When refrigerant cannot be recovered using a refrigerant recovery unit.

  • There is the possibility that a large quantity of dirty oil or moisture remains inside the pipes.

  • When a commercially available dryer is attached to the existing pipes.

  • There is the possibility that copper green rust has been generated.
  • When the existing air to water heat pump is removed after refrigerant has been recovered.

Check if the oil is judged to be clearly different from normal oil.

  • The refrigerator oil is copper rust green in color: There is the possibility that moisture has mixed with the oil and rust has been generated inside the pipe.
  • There is discolored oil, a large quantity of residue, or a bad smell.
  • A large quantity of shiny metal dust or other wear residue can be seen in the refrigerant oil.

  • When the air to water heat pump has a history of the compressor failing and being replaced.

  • When discolored oil, a large quantity of residue, shiny metal dust, or other wear residue or mixture of foreign matter is observed, trouble will occur.
  • When temporary installation and removal of the air to water heat pump are repeated such as when leased etc.
  • If the type of refrigerator oil of the existing air to water heat pump is other than the following oil (Mineral oil), Suniso, Freol-S, MS (Synthetic oil), alkyl benzene (HAB, Barrel-freeze), ester series, PVE only of ether series.
  • The winding-insulation of the compressor may deteriorate.

NOTE

The above descriptions are results have been confirmed by our company and represent our views on our air to water heat pump, but do not guarantee the use of the existing pipes of air to water heat pump that have adopted R410A in other companies.

Curing of pipes

When removing and opening the Hydro or outdoor unit for a long time, cure the pipes as follows:

  • Otherwise rust may be generated when moisture or foreign matter due to condensation enters the pipes.
  • The rust cannot be removed by cleaning, and new pipes are necessary.
Placement locationTermCuring manner
Outdoors1 month or morePinching
Less than 1 monthPinching or taping
HydroEvery time
This product contains fluorinated greenhouse gases covered by the Kyoto Protocol
Chemical Name of GasR410A
Global Warming Potential (GWP) of Gas1975

TOSHIBA HWS-803H-E - Curing of pipes - 1

CAUTION

  1. Paste the enclosed refrigerant label adjacent to the charging and/or recovering location.
  2. Clearly write the charged refrigerant quantity on the refrigerant label using indelible ink. Then, place the included transparent protective sheet over the label to prevent the writing from rubbing off.
  3. Prevent emission of the contained fluorinated greenhouse gas. Ensure that the fluorinated greenhouse gas is never vented to the atmosphere during installation, service or disposal. When any leakage of the contained fluorinated greenhouse gas is detected, the leak shall be stopped and repaired as soon as possible.
  4. Only qualified service personnel are allowed to access and service this product.
  5. Any handling of the fluorinated greenhouse gas in this product, such as when moving the product or recharging the gas, shall comply under (EC) Regulation No. 842/2006 on certain fluorinated greenhouse gases and any relevant local legislation.
  6. Periodical inspections for refrigerant leaks may be required depending on European or local legislation.
  7. Contact dealers, installers, etc., for any questions.

TOSHIBA HWS-803H-E - CAUTION - 1

TOSHIBA HWS-803H-E - CAUTION - 2

IMPORTANT INFORMATION AND WARNING:

READ BEFORE INSTALLING THE UNIT. KEEP IN A SAFE PLACE. THE INFORMATION IN THIS BOOKLET IS NEEDED FOR END OF LIFE, DISPOSAL OR REUSE OF THE UNIT.

We are very sensitive to environment and welcome the 2002/96/EC Directive WEEE (Waste Electrical and Electronic Equipment).
This product is compliant with EU directive 2002/96/EC. It must be collected separately after its use is completed, and cannot be disposed of as unsorted municipal waste.
- The objectives of EU directive 2002/96/EC are to tackle the fast increasing waste stream of electrical and electronic equipment, increase recycling of electric & electronic equipment ("EEE"), and to limit the total quantity of waste EEE ("WEEE") going to final disposal.
- The crossed-out wheeled bin symbol that is affixed to the product means that this product falls under the Directive.
- The user is responsible for returning the product to the appropriate collection facility, as specified by your municipality or the distributor. In case of a new product installation, it may be possible to have the distributor pick up old WEEE directly.
- The producer, importer and distributor of the product are responsible for collection and treatment of waste, either directly or through a collective system.

The list of our distributor in each country is shown below.
- In case of a violation of the Directive, sanctions are set in each country.
We are in general following the "CECED interpretation," and consider the WEEE applicable to Portable units, Dehumidifiers, WRACs (Window Room air to water heat pumps), Split Systems up to 12 kW, plug in refrigerators and freezers.
- Nevertheless, there may be differences among member state laws. In case country laws exclude some products from WEEE scope, country law must be followed, and WEEE obligations do not have to be followed for products that fall out of country low scope.
This directive does not apply to products sold outside European Community. In case the product is sold outside the EU, WEEE obligations do not have to be followed, while compliance with local regulations must be ensured.
For additional information, please contact the municipal facility, the shop/dealer/installer that sold the product, or the producer.

Country
Name of Company responsible for WEEE.

12
AustriaAIRCOND, Klimaanlagen Handelsgesellschaft m.b.H Petesgasse 45, A-8010 Graz Austria
BelgiumDOLPHIN NV, Fotografi elaan 12, B-2610, Antwerpen Belgium
CyprusCarrier Hellas Airconditioning S.A.- 4g Andersen street-11525 Athens, Greece
DenmarkGIDEX A/S, Korshøj 10, 3600 Frederikssund, Denmark
EstoniaCarrier OY Linnavuorentie 28A 00950 Helsinki, Finland
FinlandCarrier OY Linnavuorentie 28A 00950 Helsinki, Finland
FranceCarrier S.A. Route de Thil BP 49 01122 Montiuel Cedex France
GermanyCarrier GmbH & Co. KG Edisonstrasse 2 85716 Unterschleissheim
GreeceCarrier Hellas Airconditioning S.A.- 4g Andersen street-11525 Athens, Greece
HollandINTERCOOL Technics BV Nikkelstraat 39, Postbus 76 2980 AB Ridderkerk Netherlands
12
IrelandGT Phelan Unit 30 Southern Cross Business Park Bray Co Wicklow, Ireland
ItalyCarrier SpA Via R. Sanzio, 9 20058 Villasanta (Milano), Italy
LatviaCarrier OY Linnavuorentie 28A 00950 Helsinki, Finland
LithuaniaCarrier OY Linnavuorentie 28A 00950 Helsinki, Finland
LuxembourgDOLPHIN NV Fotografia elaan 12, B-2610, Antwerpen Belgium
MaltaCUTRICO Services Ltd, Cutrico Building Psala Street, Sta Venea HMR 16, Malta
NorwayCarrier AB - P.O.BOX 8946-Arods Industrivag 32. S-402 73 Gothenburg, Sweden
PolandCarrier Polska Sp. Z.o.o. Postepu 14 02-676 Warsaw Poland
PortugalCarrier Portugal - AR Condkionado LDA Avenida do Forte, Nr. 3 Editicio Suecia I, Piso 1 Camaxide 2794-043 Portugal
12
UKToshiba Carrier UK Ltd Porsham Close, Belliver Ind. Est. Plymouth, Devon, PL6 7DB
Czech RepublicAIRCOND, , Klimaanlagen Handelsgesellschaft m.b.H Petersgasse 45, A-8010 Graz Austria
SlovakiaAIRCOND, , Klimaanlagen Handelsgesellschaft m.b.H Petersgasse 45, A-8010 Graz Austria
SloveniaAIRCOND, , Klimaanlagen Handelsgesellschaft m.b.H, Petersgasse 45, A-8010 Graz Austria
SpainCarrier Espana S.L. - Paseo Castellana 36-38, 28046 Madrid
SwedenCarrier AB - P.O.BOX 8946-Arods Industrivag 32 . S-402 73 Gothenburg
HungaryAIRCOND, Klimaanlagen Handelsgesellschaft m.b.H Petersgasse 45, A-8010 Graz Austria

MEMO

9. OWNER'S MANUAL

Hydro Unit

Model name:

HWS-803XWHM3-E

HWS-803XWHT6-E

HWS-803XWHD6-E

HWS-803XWHT9-E

HWS-1403XWHM3-E

HWS-1403XWHT6-E

HWS-1403XWHD6-E

HWS-1403XWHT9-E

TOSHIBA HWS-803H-E - OWNER'S MANUAL - 1

Thank you very much for purchasing TOSHIBA Air to Water Heat Pump.

Please read this owner's manual carefully before using the system.

  • Be sure to obtain the "Owner's manual" and "Installation manual" from constructor (or dealer).

Request to constructor or dealer

  • Please clearly explain the contents of the Owner's manual before handing it over to the Customer.

ADOPTION OF NEW REFRIGERANT

This Air to Water Heat Pump is a new type which adopts a new refrigerant HFC (R410A) instead of the conventional refrigerant R22 in order to prevent destruction of the ozone layer.

Contents

1 SAFETY PRECAUTIONS 165
2 NAMES AND FUNCTIONS OF PARTS 167
3 HOW TO USE FUNCTIONS 170
4 USER MAINTENANCE 175
5 AIR TO WATER HEAT PUMP OPERATIONS AND PERFORMANCE 175
6 TROUBLESHOOTING 177

1 SAFETY PRECAUTIONS

TOSHIBA HWS-803H-E - SAFETY PRECAUTIONS - 1

  • DO NOT ATTEMPT TO INSTALL THIS UNIT YOURSELF.
  • THIS UNIT REQUIRES A QUALIFIED INSTALLER.
  • DO NOT ATTEMPT TO REPAIR THE UNIT YOURSELF.
  • THIS UNIT HAS NO COMPONENTS WHICH YOU CAN REPAIR.
  • OPENING OR REMOIVING THE COVER WILL EXPOSE YOU TO DANGEROUS VOLTAGES.
  • TURNOING OFF THE POWER SUPPLY WILL PREVENT POTENTIAL ELECTRIC SHOCK.

TOSHIBA HWS-803H-E - SAFETY PRECAUTIONS - 2

INSTALLATIONWARNINGS

  • Be sure to ask a dealer or a store specialized in electrical work to install the Air to Water Heat Pump.
  • The Air to Water Heat Pump should be installed by a suitably qualified installer, if not; this may lead to problems such as water leaks, electric shock, fire, etc.
  • Ensure the correct grounding procedures are applied when installing the Air to Water Heat Pump.
  • Do not connect the ground wire to gas pipes, water pipes, lightning rods or telephone ground wires.
  • Should the Air to Water Heat Pump be improperly grounded, this could lead to an electric shock.
  • Serious damage can occur if there is water leak. Therefore, the Hydro Unit is recommended to be installed in a room with waterproof flooring and drainage systems.
  • Products and parts to be used in combination with this product must be specified products and parts that meet prescribed specifications. If unspecified products or parts are used, a failure, smoke, fire, or electric shock may be caused.

OPERATION WARNINGS

  • Avoid injury or damage to the outdoor unit by never inserting fingers or sticks into the air outlet or air inlet of the outdoor unit, during operation the fans run at a high speed.
  • Should you notice something unusual with the Air to Water Heat Pump (such as a burning smell or weak heating power), immediately turn off the main switch and circuit breaker from the main power supply to stop the Air to Water Heat Pump, and contact the dealer.
  • If there is a suspected problem with the operation of the Air to Water Heat Pump, continuous operation is not recommended, operational failures may lead to machine breakdown, electric shock, a fire, etc.
  • Do not spill water or other liquid onto the Hydro Unit.
  • If the unit is wet, it could cause an electric shock.

WARNING AT MOVEMENT AND REPAIR

  • Do not attempt to move or repair the unit yourself.
  • Due to the presence of high voltage, removal of any covers may result in an electric shock.
  • Should there be any requirements for the Air to Water Heat Pump to be moved, always consult the dealer or qualified installer.
  • Should the Air to Water Heat Pump be improperly installed, it may lead to electric shock or fire.
  • Whenever the Air to Water Heat Pump requires repair, request assistance from the dealer.
  • Should the Air to Water Heat Pump be improperly repaired, the result may lead to electric shock or fire.

TOSHIBA HWS-803H-E - WARNING AT MOVEMENT AND REPAIR - 1

This appliance is not intended for use by person (including children) with reduced physical sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

TO DISCONNECT THE APPLIANCE FROM THE MAIN POWER SUPPLY

This appliance must be connected to the main power supply using a circuit breaker or switch with a contact separation of at least 3 mm.

INSTALLATION CAUTIONS

  • Be sure to connect the Air to Water Heat Pump to a dedicated power supply using the rated voltage. Failure to do so may cause the unit to break down or cause a fire.
  • Do not install the unit in a place where there is a risk that flammable gas may leak.
  • An accumulation of flammable gases around the unit may result in a fire.

OPERATION CAUTIONS

To ensure satisfactory performance, please read this manual carefully before operating the Air to Water Heat Pump system.
- Do not install the Air to Water Heat Pump in special-purpose rooms such as a ship or any kind of vehicle.

Doing so could harm machine performance.

  • When the Air to Water Heat Pump is operated together with a combustion device in the same place, pay careful attention to ventilation and let fresh air into the room.

Poor ventilation can cause an oxygen shortage.

  • When the Air to Water Heat Pump is used in a closed room, pay careful attention to the ventilation of the room.

Poor ventilation can cause an oxygen shortage.

  • Do not put a container with water, such as a vase, on the unit, should water enter the unit the result may lead to an electric shock, this would be due to deterioration in the electric insulation.
  • Perform occasional checks to the concrete supports underneath the outdoor unit.

If the base is left damaged or deteriorated, the unit may topple over which could result in possible injury.

  • Check from time to time that the unit mounts are not damaged.

If the mounts are left damaged, the unit may drop or topple over, resulting in possible injury.

  • Do not wash the unit with water. This could cause an electric shock.
  • Do not use alcohol, benzene, thinner, glass cleaner, polishing powder, or other solvent for cleaning the unit because they can deteriorate and damage the Air to Water Heat Pump.
  • Before cleaning the unit, be sure to turn off the main switch or circuit breaker.
  • Do not place anything, or step, on the unit, this could cause the unit to fall or topple over which may result in possible injury.
  • To achieve maximum performance, the Air to Water Heat Pump must operate within the temperature range specified in the instructions.

Failure to do so may cause malfunction, break down, or water to leak from the unit.

  • Clear away snow before it accumulates on the outdoor unit.
    Accumulated snow can lead to malfunction and damage.
  • Do not locate other electric appliances or furniture underneath the unit.

Water may drip from the unit, which could lead to rust, unit failure and damage to property.

  • Do not allow the obstruction of air flow around the outdoor unit; place any items within the specified installation service space requirements.
    Obstructed air flow can lower performance and cause damage.
  • Check for water leaks. In communal housing, leaking water may damage lower floors.
    Check for water leaks everyday.
  • Do not touch the water pipes, refrigerant pipes, or joints. These may become extremely hot.
    Do not drink water produced by the Air to Water Heat Pump.
  • After extended use, fresh water may become contaminated by the Hydro Unit, due to deterioration of pipe materials, etc.
  • If fresh water contains solid matter, is discolored, turbid or smells, DO NOT DRINK IT.
  • Call for equipment inspection immediately.
  • Use source water that satisfies water quality standard.
  • When the unit will not be used for a long period of time, ask your dealer or a qualified service shop to drain the water inside the Hydro Unit in order to prevent the water quality from changing.
  • When restarting use, ask your dealer or a qualified service shop to charge the unit with water and perform a trial operation.
  • Ask your dealer or a qualified service shop to periodically clean the strainer.
  • Ask your dealer or a qualified service shop to confirm that the relief valve is operating correctly.
  • Do not hit the manometer, because it is made of glass. It is breakable.

2 NAMES AND FUNCTIONS OF PARTS

■ Buttons

TOSHIBA HWS-803H-E - ■ Buttons - 1
▼ Fig. 2-01

1. TEMP. button:Changes the set temperature for each operation mode (ZONE1/2 hot water) by 1°C step.
2. SCHEDULE button:Sets the current time and scheduled weekly operation.
3. TIME button:Changes time for current time setting and scheduled weekly operation setting with ▼ and ▲ buttons.
4. SET button:Determines the entered current time setting and scheduled weekly operation setting.
5. CL button:Cleared settings for the current time and scheduled weekly operation. Cancels audible alarm in the event of a system fault.
6. DAY button:Sets days of the week for current time setting and scheduled weekly operation setting.
7. STEP button:Specifies switching STEP number in a day for weekly schedule.
8. TEST button:Used for test run or service.
9. FROST PROTECTION button:Controls minimum operation for unused period (going out, absence, etc.) for anti freezing.
10. NIGHT button:Controls the night set back operation.
11. AUTO TEMP. button:Switches setting temperature automatically according to outside temperature. (Pressing this button long changes the mode to data setting mode.)
12. OPERATE MODE button:Selects ZONE1/2 operation mode (heating or cooling).
13. ZONE1, 2 button:Turns on/off the zone (floor heating/radiator/Fan Coil Unit) operation.
14. ANTI BACTERIA button:Regularly increases the hot water temperature in the tank for sterilization. (Pressing this button long changes the mode to data setting mode.)
15. HOT WATER BOOST button:Boosts boiling when high tapping temperature is required temporarily.
16. HOT WATER button:Turns on/off hot water operation.
17. SELECT button:Selects an operation mode when changing the set temperature of each operation mode.

NOTE

Some functions are not provided depending on the system specifications in use.

For details, contact the installation company.

Meaning of Indication

TOSHIBA HWS-803H-E - Meaning of Indication - 1
▼ Fig. 2-02

Heating side [ZONE1, 2]Hot water side
18. IndicationDescription20. IndicationDescription
ZONE1Lights when floor heater or radiator is connected (when the system has floor heater or radiator).HOT WATERLights when hot water supply system is connected (when the system has hot water supply).
ZONE2Lights when controlling the second temperature. (It may not light depending on the system)
The [▶] mark lights for operation mode for which temperature is to be changed.
Lights during heating or cooling operation using the heat pump.Lights when hot water supply operation is performed by heat pump.
Lights when the electric heater, inside the hydro unit, is energised during a heating operation.Lights when the electric cylinder heater is energised during hot water operation.
Lights when heating is selected.Lights during hot water supply operation.
Lights when cooling is selected.Lights while hot water boost is activated.
Lights when the FROST PROTECTION button is pressed and goes out when the button is pressed again.Lights when the ANTI BACTERIA button is pressed and goes out when the button is pressed again.
Lights when Auto operation is selected.
BBDisplays heating/cooling set temperature. (Heating: 20 to 55°C, factory setting: Auto, cooling: 10 to 30°C) Goes out when Auto operation is selected. When room temperature control is selected with optional second remote control, it displays set room temperature.*BBDisplays hot water set temperature. (40 to 75°C, factory setting: 65°C)
°CLights when the set temperature or sensor's water temperature is displayed with the 7-segment indicator.
  • Ask your installer about room temperature control setting.
19. IndicationDescription
AM 88-88Clock: Displays the current time (AM or PM).
MO TUDisplays days of the week (Sunday to Saturday).
Lights when the NIGHT button is pressed and goes out when the button is pressed again.
Lights when nighttime quiet operation is set.
P1Indicates scheduled operation 1 status (including setting time).
STEP2Displays the scheduled operation step when the scheduled operation STEP1-5 program is set.
JLights during time setting and scheduled operation setting.
21. IndicationDescription
1 2Lights while internal pump (pump 1) or expansion pump (pump 2) is driven.
Lights when the auxiliary boiler or external booster heater supports the heat pump operation.
SETTINGLights when the unit enters the data set mode and goes out when the unit exits the data set mode.
fLights when the unit enters the service mode and goes out when the unit exits the service mode.
!Lights when an error occurs and goes out when the error is cleared.
OKLights for two seconds when settings are completed.
Lights for two seconds when settings failed.

3 HOW TO USE FUNCTIONS

Timer setting

Function not available on second remote controller

First, set the current time on the remote controller.

Procedure to set the current time and day of the week (If day/time is not set, the indication of time and day of the week blinks.)

(1) Press the TIME or button for 4 seconds or more to enable the time setting mode.
- The SETTING SETTING segment blinks.
(2) Set the current day of the week with the DAY button.
Each time the button is pressed, the segment shifts cyclically pointing MO TU ... SU MO.
(3) Set the current time with the TIME and buttons.
- If you press the buttons long, the current time can be set in units of 10 minutes.
(4) Press the SET button to determine the setting.

Heating or cooling operation

Performing heating or cooling operation

  • Press the ZONE1, 2 button to start heating or cooling operation.
    The set temperature appears under ZONE1 on the remote controller. (When ZONE2 is provided, the set temperature appears simultaneously under ZONE2.)
  • During the heat pump operation or while the internal heater or backup heater is energized, is displayed.
  • Use the OPERATE MODE button to select cooling operation or heating operation.

Each time this button is pressed, heating and x_ cooling are switched alternately.

  • To stop heating or cooling, press the ZONE1, 2 button. The set temperature and go out and the heating or cooling operation stops.

Setting temperature

  • Press the SELECT button to move and select ZONE1 or ZONE2.
  • Change the set temperature with the TEMP. button.
  • The ZONE2 setting temperature must be equal to or lower than the ZONE1 setting temperature.

TOSHIBA HWS-803H-E - Setting temperature - 1
When room temperature control is selected with second remote control, the set temperature will be set room temperature.

Performing Auto mode operation

  • The setting temperature can be set automatically according to the outside temperature.
  • Press the AUTO TEMP. (A) button.
  • The temperature indication changes to "A" and the water temperature is automatically set according to the outside temperature.

TOSHIBA HWS-803H-E - Performing Auto mode operation - 1

To correct the set value for the Auto mode

  • Press the AUTO TEMP. button for 4 seconds or more to enter the auto curve adjusting mode.
  • The function code setting screen appears. Press the TIME button to display a temperature between -5 to +5^ .

In this case, temperature is displayed as -5, -4, -3, -2, -1, 0, 1, 2, 3, 4, or 5.

Only ZONE1 temperature is displayed.

When the SET button is pressed after the temperature is changed, the set temperature is registered.

  • When the TEST button is pressed, the registered data is determined. The unit exits the function code setting mode and "A" appears on the display.

TOSHIBA HWS-803H-E - To correct the set value for the Auto mode - 1

Each time AUTO TEMP. button is pressed, the mode changes as follows:

TOSHIBA HWS-803H-E - To correct the set value for the Auto mode - 2

Hot water

Performing hot water supply operation

  • Press the HOT WATER button to start the hot water supply operation.
  • The set temperature appears under HOT WATER on the remote controller, and lights.
  • During the heat pump operation or while the internal heater is energized, or is displayed.

Setting temperature

  • Press the SELECT button to move and select HOT WATER.
  • Change the set temperature with the TEMP. button.

TOSHIBA HWS-803H-E - Setting temperature - 1

Useful functions

Frost protection

This function performs operation with the minimum capacity to prevent pipes from freezing in case the unit is not used for a long period due to absence.

  • When the FROST PROTECTION ⑧ button is pressed during heating (ZONE1 or ZONE2), ⑧ appears on the remote controller and the temperature indication changes to “F”. The frost protection operation starts with the set minimum capacity (target water temperature: 15^ C ).
  • The frost protection mode can be stopped by either setting the end day and time using function codes or by pressing the FROST PROTECTION button again on the remote controller.
  • This function takes precedence over the Night setback quiet operation that are set separately. Ask the installation company for the minimum capacity setting.
  • Cancel schedule timer to start frost protection operation. When frost protection is operated with schedule timer on, it may stop during its operation.

Setting the end days and time for the frost protection operation

Press the FROST PROTECTION button for 4 seconds or more while the frost protection operation is enabled (is displayed on the remote controller), to enter the setting mode.

TOSHIBA HWS-803H-E - Setting the end days and time for the frost protection operation - 1

  • The setting mode is indicated on the remote controller.
  • Select the code number to be set with the TEMP. buttons, and set the start time and end time with the TIME buttons.

Code No. 12: End days (default 00)
13: End times (default 00)

ex)

Code No. 12: 05

13: 13 = 5 days 13 hours

  • Press the SET button to determine the end time and end time.
  • Press the TEST button to exit the setting mode.

Night setback

This function is used to save heating operation during specified time zone (sleeping hours, etc.) at night.

  • When the NIGHT button is pressed during heating (ZONE1 or ZONE2), appears on the remote controller and the night setback operation is reserved. The set temperature is lowered by 5^ C between the set start time and end time.
  • To stop the night setback operation, press the NIGHT button again to delete the mark on the remote controller.

Setting the start time and end time for the night setback operation

Press the NIGHT button for 4 seconds or more while the night setback operation is enabled (is displayed on the remote controller), to enter the setting mode.

TOSHIBA HWS-803H-E - Setting the start time and end time for the night setback operation - 1

  • The setting mode is indicated on the remote controller.
  • Select the code number to be set with the TEMP. buttons, and set the start time and end time with the TIME buttons.

Code No. 0E: Start time (default 22)

0F: End time (default 06)

  • Press the SET button to determine the start time and end time.
  • Press the TEST button to exit the setting mode.

Hot water boost

This function is used when temporarily giving priority to the hot water supply operation.

The hot water supply operation is performed in preference to other operations with a target of the preset time (60 minutes) or the preset temperature (75^) . Use this function when hot water is not used for a long time or before using a large amount of hot water.

  • When the HOT WATER BOOST button is pressed, the + mark appears on the remote controller and the hot water boost operation starts. When the set time period has passed or the water temperature has reached the set temperature, the hot water boost operation ends automatically.
  • The preferential time and temperature settings can be changed to values within a range of 30 to 180 minutes and 40 to 80^ . Ask the installation company for the setting change.

Anti bacteria

This function performs anti-bacteria operation of the hot water tank.

  • When the ANTI BACTERIA button is pressed, the mark appears on the remote controller and the anti-bacteria operation is reserved.
  • The anti-bacteria operation is performed to maintain the preset temperature (75^) for the set time period (30 minutes) when the preset start time (22:00) comes according to the preset interval (7 days).
  • The settings of these interval, start time, and temperature maintaining time period can be changed, but ask the installation company for the setting change.

Schedule timer

(Disable with second remote control)

Operations can be scheduled in eight STEPs for each day of the week.

(Example)

Monday

STEP104:00 ZONE1Heating 45°C, hot water 50°C
STEP207:00 ZONE1Heating 50°C, hot water 45°C
STEP310:00 ZONE1Heating disabled, hot water 45°C
STEP416:00 ZONE1Heating 50°C, hot water 50°C
STEP523:00 ZONE1Heating 40°C, hot water 45°C
  • Tuesday to Saturday: Same as Monday
    Sunday
STEP104:00 ZONE1Heating 45°C, hot water 50°C

Setting the schedule function

Press the SCHEDULE ① button and press the SET ② button within five seconds while the ④ mark is blinking. The ① mark changes to lighting and the schedule function starts working.

Cancelling the schedule function

Press the SCHEDULE button and press the CL button within five seconds while the mark is blinking. The mark disappears and the schedule function is cancelled.

Setting schedule

Press the SCHEDULE button for 4 seconds or more to enter the schedule setting mode.

Perform the following procedure to set the schedule

  • First schedule setting

Procedure: 1 2 3 4 5 6

TOSHIBA HWS-803H-E - Perform the following procedure to set the schedule - 1

  • Existing schedule setting

Procedure: 2 3 4 5 6

TOSHIBA HWS-803H-E - Perform the following procedure to set the schedule - 2

1 Set days of the week.

Each time the DAY button is pressed, the mark blinking on the current day of the week at intervals of 1 ~Hz shifts sequentially.
- When all days are set at a time, all days (MO to SU) blink.
- Press the SET button to determine the set days of the week.
- When the setting is completed, the mark changes to lighting.

2 Set STEP.

  • Select a STEP to be set with the STEP button, and press the SET button to determine the selected STEP.

$$ \begin{array}{l} 1 \to 2 \to 3 \to 4 \to 5 \to 6 \to 7 \to 8 \to \mathsf {C} \to \mathsf {L} \to \ 1 \to \ldots \end{array} $$

-1 to 8: Operation program STEP number
C (Copy): Set s the operation mode for a day (0:00 to 23:59) simultaneously.
- L (Deletion):
- Deletes all the current program operation settings (for entire week).

3 Set the start time.

  • Set the start time with the TIME buttons.
  • When the preset start time is retained, the start time is displayed.
  • If no start time is set, "----" is displayed.

4 Set temperature.

  • Set the temperature for ZONE1 or ZONE2 with the SELECT button and TEMP.
  • Press the SELECT button so that the mark lights for the zone to be changed.
  • Enter setting temperature with the TEMP.

buttons.

5 Set operation mode.

  • Set the operation mode (heating or cooling) with the OPERATE MODE button.

6 Determine the settings.

  • Press the SET button to determine the settings.
  • The “_” mark lights under the set day of the week and the “OK” mark appears on the display for 4 seconds.
  • Press the SCHEDULE button to end the settings.

Copying data

When "C" is selected during the STEP setting, the setting of the specified day of the week can be copied.

  • Press the SET button to determine the copy mode.
  • Specify the day of the week of copy destination with the DAY button.
    Each time the DAY button is pressed, the mark on the specified day of the week blinks sequentially. When all days of the week are blinked, the data can be copied to all days of the week.
  • Press the SET button. When the "ok" mark appears on the remote controller for 4 seconds, the setting is completed.

4 USER MAINTENANCE

Periodic maintenance (once a year) is necessary for this product. Consult the installation company. If a problem occurs, contact the installation company or dealer.

5 AIR TO WATER HEAT PUMP OPERATIONS AND PERFORMANCE

3 minutes protection function

3-minutes protection function prevents the air to water heat pump from starting for initial 3 minutes after the main power switch/circuit breaker is turned on for re-starting the air to water heat pump.

Power failure

Power failure during operation will stop the unit completely.

  • To restart the operation, push the ZONE1, 2/HOT WATER button on the remote controller.

Heating characteristics

Defrosting operation

If the outdoor unit is frosted during the heating or hot water supply operation, defrosting starts automatically (for approximately 2 to 10 minutes) to maintain the heating capacity.

  • During the defrosting operation, the defrosted water will be drained from the bottom plate of the outdoor unit.

Heating capacity

In the heating operation, the heat is absorbed from the outside and brought into the room. This way of heating is called heat pump system. When the outside temperature is too low, it is recommended to use another heating apparatus in combination with the air to water heat pump.

Attention to snowfall and freeze on the outdoor unit

  • In snowy areas, the air inlet and air outlet of the outdoor unit are often covered with snow or frozen up. If snow or freeze on the outdoor unit is left as it is, it may cause machine failure or poor warming.
  • In cold areas, pay attention to the drain hose so that it perfectly drains water without water remaining inside for freeze prevention. If water freezes in the drain hose or inside the outdoor unit, it may cause machine failure or poor warming.

Air to water heat pump operating conditions

For proper performance, operate the air to water heat pump under the following temperature conditions:

Cooling operationOutdoor temperature : 10°C to 43°C
Room temperature : 18°C to 32°C (Dry valve temp.)
Hot waterOutdoor temperature : -20°C to 43°C
Room temperature : 5°C to 32°C
Heating operationOutdoor temperature : -20°C to 25°C
Room temperature : 5°C to 32°C

If air to water heat pump is used outside of the above conditions, safety protection may work.

General Specifications

Single Phase model

Outdoor unitHWS-803H-EHWS-1103H-EHWS-1403H-E
Power supply220-230V ~ 50Hz
TypeINVERTER
FunctionHeating & Cooling
HeatingCapacity (kW)8.011.214.0
Input (kW)1.822.353.11
COP4.404.774.50
CoolingCapacity (kW)6.010.011.0
Input (kW)2.133.524.08
EER2.822.842.70
RefrigerantR410A
DimensionHxWxD (mm)890x900x3201,340x900x320

3 Phase model

Outdoor unitwith bottom plate heater
HWS-1103H8-EHWS-1403H8-EHWS-1603H8-EHWS-1103H8R-EHWS-1403H8R-EHWS-1603H8R-E
Power supply380-400V 3N~50Hz
TypeINVERTER
FunctionHeating & Cooling
HeatingCapacity (kW)11.214.016.011.214.016.0
Input (kW)2.393.213.722.393.213.72
COP4.694.364.304.694.364.30
CoolingCapacity (kW)10.011.013.010.011.013.0
Input (kW)3.524.084.803.524.084.80
EER2.842.702.712.842.702.71
RefrigerantR410A
DimensionHxWxD (mm)1,340x900x320
Bottom plate heater (W)-75

80 class

Hydro UnitHWS-803XWHM3-EHWS-803XWHT6-EHWS-803XWHD6-EHWS-803XWHT9-E
Back up heater capacity3.06.09.0
Power supplyfor back up heater220-230V~ 50Hz380-400V 3N~ 50Hz220-230V 3~ 50Hz380-400V 3N~ 50Hz
for hot water cylinder heater (option)220-230V~ 50Hz
Leaving water temperatureHeating (℃)20-55
Cooling (℃)10-25

112,140,160 class

Hydro UnitHWS-1403XWHM3-EHWS-1403XWHT6-EHWS-1403XWHD6-EHWS-1403XWHT9-E
Back up heater capacity3.06.09.0
Power supplyfor back up heater220-230V~ 50Hz380-400V 3N~ 50Hz220-230V 3~ 50Hz380-400V 3N~ 50Hz
for hot water cylinder heater (option)220-230V~ 50Hz
Leaving water temperatureHeating (℃)20-55
Cooling (℃)10-25
Hot water cylinder (option)HWS-1501CSHM3-E HWS-1501CSHM3-UKHWS-2101CSHM3-E HWS-2101CSHM3-UKHWS-3001CSHM3-E HWS-3001CSHM3-UK
Power supply220-230V~ 50Hz
Water volume (liter)150210300
Max water temperature (℃)75
Electric heater (kW)2.75
Height (mm)1,0901,4742,040
Diameter (mm)550
MaterialStainless steel

6 TROUBLESHOOTING

If a problem occurs, contact the installation company or dealer.

Problem CheckAction
Nothing is displayed on the remote controller.·Check whether power is supplied. ·Is the circuit breaker switch turned on?
Time indication is blinking.·Date/time setting is not made. ·Set date and time.
An error code is displayed on the remote controller.·Contact the installation company.
Room is not cooled or heated.·Is scheduled operation set? ·Check whether scheduled operation is set.
·Is night setback operation set? ·Check the setting on the remote controller.
·Is the air to water heat pump operating in Auto mode? ·In Auto mode, the target value is set automatically according to the outdoor unit temperature. ·The Auto mode can be adjusted. Contact the installation company.
Hot water is not supplied.·Is the main water supply cock closed? ·Check valves.
·Are you using too much hot water? ·If hot water exceeding the storage capacity is used, water at a temperature lower than the set hot water temperature is supplied.

If you have any questions, contact the installation company.

Air to Water Heat Pump Engineering Data Book

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Product information

Brand : TOSHIBA

Model : HWS-803H-E

Category : Heat pump