AE-23A - Security Camera Vivotek - Free user manual and instructions
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USER MANUAL AE-23A Vivotek
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Three white industrial sensors or camera modules with visible internal components and no text or symbolsOrdering part no.:
AE-238 900041102G
AE-239 900041202G
AE-243 900041902G
AE-244 900042402G
AE-23A 900042302G
AE-23B 900042201G
AE-23C 900041701G
AE-23D 900041801G
AE-23E-v2 900060000G
AE-23F 900042100G
Rev. 1.3
UNPACKING:
Unpack carefully. Electronic components can be damaged if improperly handled or dropped. If an item appears damaged in shipment, place it properly in its carton and notify the shipper.

IMPORTANT!:
- Read and follow Instructions: All operating and user instructions should be read and followed before the unit is to be operated.
- Electrical Connections: Only a qualified electrician is allowed to make electrical connections.

Specifications
| Model Number AE-238, AE-243 AE-23A, AE-23B, AE-23C, AE-23D | AE-239, AE-244 AE-23E-v2, AE-23F | |||
| Power Input 24V AC/ DC | 24V AC/ 28V DC PoE: 50~57V DC PoE 802.3 bt, (AE-23E-v2) | PoE 50~57V DC, (AE-23F) | ||
| Max. Output power budget | 30W 80W, 100W (-AIW) 30W 15.4-30W PoE | 30-60W PoE60W - 95W PoE | ||
| Power Consumption Window heater: 10W;Blower: 2W; Camera: 6 ~ 8W | Window heater: 10W;Blower: 2W; Camera: 6 ~ 8W; Cold start heater: 30W | Window heater: 5W;Blower: 2W; Camera: 6 ~ 8W; IR: 6W | Window heater: 10W;Blower: 2W; Camera: 6 ~ 8W; Wiper: 6W | |
| Environmental Operation Temp. | -20°C ~ +65°C -20°C ~ +65°C-20°C ~ +50°C (w/ IR)-40°C (Cold start) | -20°C ~ +65°C-20°C ~ +50°C (w/ IR) | -20°C ~ +65°C-20°C ~ +50°C (w/ IR) | |
| Window heater ON/OFF | ≤ 30°C ON; ≥ 35°C OFF | ≤ 30°C ON; ≥ 35°C OFF | ≤ 30°C ON; ≥ 35°C OFF | ≤ 30°C ON; ≥ 35°C OFF |
| Blower Control | ≥40°C ON; ≤ 35°C OFF | ≥40°C ON; ≤ 35°C OFF | ≥40°C ON; ≤ 35°C OFF | ≥40°C ON; ≤ 35°C OFF |
| Protection Level | IP67, IK10 | IP67, IK10 (IP66 w/ wiper) | IP67, IK10 | IP67, IK10 (IP66 w/ wiper) |
| Construction | Die-cast Aluminum Alloy | Die-cast Aluminum Alloy | Die-cast Aluminum Alloy | Die-cast Aluminum Alloy |
| Coating | White epoxy powder coating | White epoxy powder coating | White epoxy powder coating | White epoxy powder coating |
| Dimensions | 415 (L) x 170 (W) x 125 (H) mm | 502.8 (L) x 170 (W) x 135.5 (H) mm | 415 (L) x 170 (W) x 125 (H) mm - IR not included | 502.8 (L) x 170 (W) x 135.5 (H) mm - IR not included |
| Net Weight | 2,2kg (4.84 lb) | 2,7kg (5.95 lb), 2,8kg (6.18 lb - wiper model) | 2,2kg (4.85 lb) | 2,7kg (5.95 lb), 2,8kg (6.18 lb - wiper model) |
If you plan to install this camera enclosure into a tropical, sea coastal, or an environment where salt water or corrosive industrial waste water/moist are present, please seal each stainless steel screws and fittings with a silicon grease compounds. This will help prevent electrolysis to occur and extend the life span of the camera and housing.
Revision History:
Rev. 1.0: Initial release.
Rev. 1.1: Added the Accessory list and updated environmental parameters: Added the distribution board drawing for the AE-23E and -23F.
Rev. 1.2: revise specification and update part number; update IR LED distance and remove AM-11E; update IR Control figures
Rev. 1.3 revise specification and part number of AE-23E/23F
Package Contents:
- T30 L wrench.
- 2x M4x8
- Truss head screw: 1x 1/4"-20X1/4"
- Truss head screw: 1x 1/4"-20X3/8"
- 1x Plastic buffer plate:

IMPORTANT:
- Disconnect devices: A readily accessible disconnect device in the building installation wiring should be incorporated.
- Electrical Connection: Only a qualified electrician is allowed to make electrical connections.
Swivel Positions and Directions

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White surveillance camera with multiple curved arrows indicating rotational flow (no text or symbols)AE-238, AE-239

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170 mm 125 mm 415 mm 400 mm
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105 mm 77.4 mm 255 mm USABLE AREA USABLE AREAAE-243, AE-244

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170 mm 206.9 mm 415 mm 400 mm
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87.01 mm 135 mm 88.05 mmAE-23A, 23B, 23C, 23D, 23E-v2, 23F

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170 mm 158.5 mm 135.5 mm 502.8 mm 400 mm 105 mm 77.4 mm USABLE AREA 255 mm USABLE AREADimensions with the IR unit and wiper

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217.4 mm 502.8 mm 417 mm
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135 mm 88.05 mm 87.01 mm R96.5 95° 95° R96.45 95°
Component Description

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Ventilation fan Ground M4 x5 Window frame heater coil VAIR module AC/DC or PoE Power distribution board Camera Mounting PlatformM16 1/2" Waterproof cable glands

Installation Suggestions

WARNING:
- When installing a housing that comes with an IR illuminator:
Please avoid eye exposure or apply appropriate protection, such as wearing a pair of Infrared protection glasses, when working with the product. Always use camera live view to observe IR lighting effects.

Installation
- Prepare power wires, a ground wire, and a CAT5e Ethernet cable. Pass them through the M16 waterproof connectors and its waterproof components.

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Ethernet cable Ø4 ~ 6.5mm Power wires & DI/DO wires, a combo cable from IR illuminator (if applied)Note that some cables are connected when shipped. You do not need to connect heater, blower, and the front IR powere wires.
You may need to remove the RJ45 connector, and use a crimping tool to connect the Ethernet wires to an RJ45 connector inside the enclosure. Use an Ethernet cable of the width of 5 \~ 6.5mm.

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a: white/orange stripe O: orange solid g: white/green stripe B: blue solid b: white/blue stripe G: green solid br: white/brown stripe BR: brown solid- When done, tighten up and install the waterproof connectors.
- Assemble the camera components, e.g., the CS ring and lens module. Secure the mounting plate to the bottom of the camera (the label side) using the included screw.

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Technical line drawing of a mechanical device with a bolt and control panel (no text or symbols)Intrusion Alarm - Available on AE-23A/B/C/D/E/F.
If preferred, install the intrusion alarm switch to the side of enclosure, and connect the detection wires to camera DI.

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Interior view of an open electrical enclosure with four black components and wiring (no visible text or symbols)- Adjust the camera's position so that the lens module can flush align with the tempered glass. Secure the camera using the screws and washers to the bottom of the housing.

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Lens flush w/ edge of enclosure- Connect 24V power source to the power input terminal. Connect power wires from the DC 12V output to the camera. You may also connect the 24V power to drive an external IRs.
Below is the distribution board drawing power from 24V AC/DC.
AE-23A, AE-23B, AE-23C, AE-23D

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I/O terminal block 24V AC/DC OUT Power LED Heater Blower 24V AC/DC IN 12V DC OUT Camera heater IR angle selector Connectors to the front IRAE-238, AE-243

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Ground AE-238 DC 12V OUT - to camera AC 24V OUT - to external IR AC 24V IN
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AE-243 for IR LED AC 24V OUT - to camera AC 24V INBelow is the distribution board (AE-23E-v2/23F) that draws power from a 30/60/95W PoE PSE.

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PoE power LED I/O terminal block PoE PWR TERMINAL BLOCK Heater Blower IR Control R LED System D01 DD1 GND VCC RS465- RS465+ Wiper Control Tank Control BLOWER HEATER IR Angle LL A° LH B° HL C° HH D° 24VDC + OUT - IR angle selector WIPER CAMERA HEATER 24V DC OUT Connectors to the front IR PoE IN PoE OUT ITBAE-239, AE-244
Below is the distribution board (AE-239, -244) that draws power from a 30/60/95W PoE PSE. Note that the AE-239 and AE-244 provide 12V DC output.

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PoE power LED I/O terminal block (No use) Heater Blower 12V DC OUT IR angle selector Wiper / Camera heater Connectors to the front IR 10 PoE IN PoE OUT
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TERMINAL BLOCK DI1 IR Control DO1 IR LED Status DI- GND DO+ VCG RS485 - RS485 - RS485 + RS485 + DI2 Wiper Control DO2 Tank ControlFacing the rear side of the housing, from left to right:
| DO2 Tank water pump control | |
| DI2 Wiper control, connects to IP camera's DO for manually triggering washer. | |
| RS485+ RS485+, RS485 can be used to control IR illuminator beam angles, etc. | |
| RS485- RS485- | |
| DO+ +5V VCC | |
| DI- GND | |
| DO1 IR LED status, connects to IP camera's DI for IR status | |
| DI1 IR control, synchronizes day/night mode switching for IP camera. It is related to IR cut filter. | |
The AE-239/244 support DO signal from IR control board.

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Close-up of a mechanical component with four bolts and colored wires (no visible text or symbols)| DO+ IR LED status, | connects to IP camera's DI for IR status |
| DO- GND |
Configuring IR illuminator
The following enclosures comes with adjustable IR lights: AE-23A/23B/23C/23D/23E-v2/23F-v2

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HH HL LH LLBelow are the parameters of the IR illuminator. Use the onboard jumpers to configure the beam angle for different effective illumination range.
| VAIR 48W 24W 6W | ||||||||||||
| no. of LEDs | 18P/Dual 18P/36mil | Single | 4P/ 42mil Single | |||||||||
| Beam angle | 10^ | 20^ | 25^ | 30^ | 10^ | 20^ | 25^ | 30^ | 10^ | 20^ | 30^ | 40^ |
| Jumper LLLH | HHLHHLL | LHHLHH | LLLHHLHH | |||||||||
| Distance (meter) | 350m 2 | 80m 2 | 10m 150 | m 200m | 155m | 115m | 70m 100 | m 80m | 60m 40m | |||
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Connection for IR control by IR light sensor, RS485 commands and camera digital output
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IR control by IR light sensor
The day/night mode DI connection enables the synchronization of IR light sensor and then automated day/night switching mechanism on the camera.

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Camera Terminal Block Enclosure Terminal Block AWG26 AC24V DC12V AWG20 AC24V Wiper ctrl DI2 RS485+ RS485- 5V VCC GND DI- DO+ DO2 DO- DI1+ DI2+ DI3+ DI- RS485- RS485+ RS485+ AC/DC pwr AC/DC pwr DO+ DI1+ DI2+ DI3+ DI- RS485- RS485+- IR control by RS485 command
Allow user to configure the RS485 command via camera web UI to cotrol IR on/off.

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Camera Terminal Block Enclosure Terminal Block AWG26Note the wire gauge requirements for making the power connections. (24VAC 24W load)
| Wire Gauge 22 | 20 18 16 14 12 | ||||
| Distance 55 90 | 150 230 270 600 feet |
2. IR control by Camera DO
Camera will automatically trigger IR light on/off via DO.

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Camera Terminal Block Enclosure Terminal Block AWG26Below is a diagram for water tank and wiper control. The wiper can be started by manually triggering the Digital Output from the camera user interface.

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Camera Terminal Block Enclosure Terminal Block AWG26 Tank ctrl Tank low water GND Wiper ctrl DI2 RS485+ DS1 IR ctrl IR LED DI1 5V VCC GND DI- RS485- DO+ DI- DO- DO- DI1+ DI2+ DI3+ DI- RS485- RS485+ AC/DC pwr AC/DC pwr AWG20 AC24V DC12V 14- If using the AM-21E wall-mount bracket, secure the intersection bracket to the bottom of the housing by driving two screws.

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Technical diagram showing a screwdriver inserted into a device with four circular components, including a dashed line indicating assembly or disassembly.Below are the mounting hole dimensions for the mounting brackets. Chances are you may need to plan for the locations of the brackets.

- Install the housing to the wall-mount bracket by aiming and pressing the spring mortise, and hook the bracket onto the groove in the spring mortise.

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Safety tether wire Secure the T30 anti-tam on the other side using t L-wrench. Connect the included sa between enclosure andSecure the T30 anti-tamper screws on the other side using the included L-wrench.
Connect the included safety wire between enclosure and bracket.
If using other mount brackets, use the included M6 screws to secure the housing to the bracket. Use the mounting holes indicated below.

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M6 PITCH 1.0mm thread 8mm x2 16The AM-21D wall-mount, AM-11F, and AM-811 pendant brackets use the two mounting holes as indicated below.

AM-21D
AM-811
Another two mounting holes in the front can be used use an IR bracket, AM-219. The bracket can be used to install external IRs.

AM-219
If external IRs are installed, you can contact VIVOTEK for a different type of waterproof connectors for the 1/2" conduits. You can then route two of the conduits through the opening in the front of the bracket to the corresponding connectors on the IR illuminators. The 24V power wires to the IR illuminators are contained within.

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CaMate IR illuminators- Adjust zoom and focus and open a web console with the camera to tune for the best image. When zoom and focus is done, Close the top cover and fasten the top cover screws.
The housing can also be installed using the pole-mount or corner-mount options along with a power box (AA-351, AA-352), outdoor PoE switch, or junction box.

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Technical line drawings of three types of security cameras (no text or symbols present)Use the included M10 hex socket screws to secure the power box to a pole-mount or corner mount bracket.

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AM-314 AM-315 AM-414 M10 3/4" conduitThe mounting hole definition is illustrated below. The same mounting hole pattern apply to all pole-mount and corner-mount brackets.

flowchart
graph TD
A["Box: AA-351, AA-352, AM-718"] --> B["Outdoor PoE switch: AW-GEU-083A-240, AW-GET-083A-120, AW-GET-123A-240, AW-GEU-086A-240, AW-GET-086A-120, AW-GET-126A-240"]
B --> C["Speed Dome: SD9361/62/63/64/65/66, SD83xx, AM-212/221/220/21C"]
C --> D["AM-21D"]
C --> E["AM-21E"]
C --> F["AM-718"]
style A fill:#f9f,stroke:#333
style B fill:#ccf,stroke:#333
style C fill:#cfc,stroke:#333
style D fill:#fcc,stroke:#333
style E fill:#fcc,stroke:#333
style F fill:#fcc,stroke:#333

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Pure geometric diagram with crosshair symbols and a central circle, no text or labels present
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Ø 45If a power box or outdoor PoE switch is applied, Use the following mounting positions for the camera housings (via AM-21D and AM-21E).

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Line drawing of a surveillance camera with mounted sensor and cable (no text or symbols)
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AM-21D AM-21E- If an IR illuminator is preferred, remove the metal cover from underneath the housing. Install the IR unit (AI-106, -108, -109) by fastening 4 T30 anti-tamper screws. Note that the bubber gasket should be in place when you install the unit.

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Exploded view diagram of a battery pack assembly showing internal components and mounting hardware (no text or labels)11. Firmware configurable options:
Open a web console with the camera.
Use the Media > Focus function to tune for a best image focus on your target area.

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System Media Image Video Audio Network Security PT2 Event Applications Recording Local storage General settings Image settings Exposure Line configuration Focus Privacy mask image.tsdv HTP-V 2000/11/00/13:39 Focus window ● Full view ○ Custom Focus adjustment 1. Reset to default back focus position. 2. Open interest 3. Adjust the zoom and roaghtly make focus using the pulters on the lens. 4. Fine-ture focus Full-range scan focus Focus 5. Enable itIf preferred, e.g., shooting fast moving vehicles, select the 60fps frame rate.

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Media > Video System Media Imago Video Audio Network Security PTZ Event Applications Recording Local storage Mode Stream ● Dual Stream (Max 30fps) ○ Video Rotation (Max 30fps) ○ Single Stream (Max 60fps)Make sure that external IR is turned on in the night mode, and that the IR cut filter option is synchronized with the digital input you connected.

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Media > Image General settings Image settings Exposure Lens configuration Focus Privacy mask System Media Image Video Audio Network Security PTZ Event Applications Recording Local storage Video settings Show timestamp and video title in video and snapshots Video title Position of timestamp and video title on image: Top Timestamp and video title font-size: Small Color: BWB Color Power line frequency: 50 Hz 60 Hz Video orientation: Flip Minor Rotate Day/Night settings Switch to BW in night mode Turn on external IR illuminator in night mode IR cut filter: Auto mode Light sensor sensitivity: Normal Save Day/Night settings Switch to BW in night mode Turn on external IR illuminator in night mode IR cut filter: Light sensor sensitivity: Auto mode Day mode Night mode Synchronize with digital input 1 Synchronize with digital input 2 Synchronize with digital input 3 Schedule mode symbolIn the night mode, check if the input signals are correctly detected. You may simulate the night mode by blocking the IR unit's light sensor. Change the triggering parameters when necessary.

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Applications > DI and DO System Media Network Security PTZ Event Applications Motion detection DI and DO Tampering detection Audio detection Package management Recording Local storage Digital input 1 Normal status: High Low Current status: High Digital input 2 Normal status: High Low Current status: High Digital input 3 Normal status: High Low Current status: High Digital output Normal status: Open Grounded Current status: Open SaveFor housings that come with IR illuminators, wiper, and washer, commands can be delivered via the RS485 protocol. The RS485 connection uses the Pelco D protocol.
Configuration parameters:
| Baud rate 2400 | |
| Data bits 8 | |
| Parity None | |
| Stop bit 1 | |
Command format:
| Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 | |||
| Sync Addr CMND1 CMND2 DATA1 DATA2 CKSM |
Addr range: 0x00 \~ 0xFE. CKSM: check sum is the last 8 bits of the sum of Byte2 through Byte6.
Command Group 1:
| Command Description Command | (hexadecimal, "ox" is omitted) | Note |
| ValR Lens Stop FF 01 00 00 00 00 | 0 01 Pelco D - Zoom Stop | |
| VAIR Lens Wide FF 01 00 40 00 00 | 0 41 Pelco D - Zoom Wide | |
| ValR Lens Tele | FF 01 00 20 00 00 21 Pelco D - Zoom Tele | |
| Wiper On | FF 01 00 09 00 01 0B | Pelco D – Aux 1 On |
| Wiper Off | FF 01 00 0B 00 01 0D | Pelco D – Aux 1 Off |
| Wiper and Washer On | FF 01 00 09 00 02 0C | Pelco D – Aux 2 On |
| Wiper and Washer Off | FF 01 00 0B 00 02 0E | Pelco D – Aux 2 Off |
| IR Led Force On | FF 01 00 09 00 03 0D | Pelco D – Aux 3 On |
| IR Led Force Off | FF 01 00 0B 00 03 0F | Pelco D – Aux 3 Off |
Command Group 2:
| Command Name | Command (hexadecimal, ox is omitted) | Note |
| Addr configuration | FF 01 00 18 01 dd CKSM | dd: 0x00 ~ 0xFE; for example, when addr is 2, the command looks like FF 01 00 18 01 02 1C |
| IRMode | FF 01 00 18 02 mm CKSM | mm: IR modemm=0x02: Light Sensor Auto (Default)mm=0x03: DI Triggermm=0x04: via RS485 Command(When receiving IR Led Force On / IR Led Force Off command, will switch to using the IR Mode -RS485 Command)For example,IRmode_AutoFF 01 00 18 02 02 1DIRmode_DIFF 01 00 18 02 03 1EIRmode_CMDFF 01 00 18 02 04 1F |
| LightSensorGate FF 01 00 | 18 03 LL CKSM When the IR Mode | Light Sensor Auto,the Lux value to turn IR LED can be configured.LL: Lux, changes is made by every10LuxFor example:LightSensorGate = 100FF 01 00 18 03 0A 26LightSensorGate = 200FF 01 00 18 03 14 30 |
The parameters of IR illuminator can be controlled via the RS485 connection. You can enable the connection in Configuration > PTZ > Mechanical window. Select the defaults for the IR illuminator: Pelco D, baud rate - 2400, Data bits - 8, Stop bit - 1, Parity - none.

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VIVOTEK PTZ > PTZ settings Home Client settings Configuration Language System Media Network Security PTZ PTZ settings Event Applications Recording Local storage RS485 settings Disable PTZ camera Transparent HTTP tunnel Camera ID: 1 PTZ driver: Pelco D protocol Port settings Baud rate: 2400 Data bits: 8 Stop bits: 1 Parity bits: none Customizable IR control Preset position Custom command Save Defaults for IR: Pelco D 2400 8 1 none Version: 0202aYou can create custom command buttons by entering the Button name and the command itself:
>Custom command
Custom command
Leaving the "Button name" field empty means the command button will not be displayed in the homepage.
Button name
Command 1:
| VaIR Lens Stop |
| VAIR Lens Wide |
| VaIR Lens Tele |
| Wiper On |
| Wiper Off |
Command
| FF 01 00 00 00 00 01 |
| FF 01 00 40 00 00 41 |
| FF 01 00 20 00 00 21 |
| FF 01 00 09 00 01 0B |
| FF 01 00 0B 00 01 0D |
Save
Close
ValR: The VAIR control include those on the IR Led and ValR Lens.
There are 3 IR mode commands
IRMode = Light Sensor Auto (Default)
sensor lux reading < LightSensorGate - LED On
sensor lux reading >= (LightSensorGate + 10 Lux) - LED Off
IRMode = DI_1 Trigger (IR triggered on by DI
DI_1 shorted DI-(Low) - LED On
DI_1 open (High) - LED Off
IRMode = controlled by RS485 Command (Pelco D - Aux 3 On/Off)
IR Led Force On - LED On
IR Led Force Off - LED Off
DO_1 as IR Status Feedback
LED On, DO_1 is grounded via MOSFET (DI- connected)
LED Off, DO_1 no input
ValR Lens Zoom control
Dip
Switch
4 configurations using the Dip Switch on the distribution board.
When Lens stops, its last position will be memoried, and when powered on again, lens will move to the previous position. When powered on for the first time, Lens will follow the DIP switch configuration.
Wiper & Wahser control)
DI_2 Trigger:
When DI_2 connected to DI- (Low), wiper and washer operate for 3 times and then stop.
Using RS485 Command –Wiper Only (Pelco D – Aux 1 On/Off)
Wiper On, wiper takes action
Wiper Off, wiper starts one operation and then stops.
RS485 Command – Wiper & Washer (Pelco D – Aux2 On/Off)
Wiper and Washer On, pumps and spray water with wiper action.
Wiper and Washer Off, spraying and wiping starts one operation and then stops.
DO2 used for spraying control
DO_2 connected to DI- via MOSFET - starts spraying.
Spraying stops, and the LED turns Off when DO_2 is not triggered.
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