WH-101 W - Other Household Appliances Vivax - Free user manual and instructions

Product Type	Electric Water Heater
Model	WH-101 W
Dimensions (HxWxD)	400 x 300 x 270 mm
Weight	7.5 kg
Power Supply	220-240 V ~ 50 Hz
Power Rating	1500 W
Tank Capacity	10 L
Temperature Range	30 °C to 75 °C
Heating Element	Copper, 1500 W
Thermostat	Adjustable, built-in
Pressure Relief Valve	Yes, included
Material (Tank)	Steel with enamel coating
Material (Outer Shell)	Powder-coated steel
Energy Efficiency Class	C
Standby Power	< 1 W
Water Connection	G 1/2" inlet and outlet
Mounting	Wall-mounted, vertical
Noise Level	< 25 dB(A)
IP Rating	IP24
Maintenance	Annual descaling recommended
Safety Features	Overheat protection, pressure relief, dry-run protection
Warranty	2 years

Frequently Asked Questions - WH-101 W Vivax

How do I install my WH-101 W water heater?

Installation must be performed by a qualified professional. The unit should be mounted vertically on a sturdy wall, with clearances as specified in the manual. Connect the water supply to the inlet using a G 1/2" fitting, and ensure the pressure relief valve is properly attached. Electrical connection requires a 220-240 V outlet with proper grounding.

What is the recommended temperature setting for normal use?

For everyday use, set the thermostat to 55 °C. This temperature is hot enough for showers and cleaning, while reducing energy consumption and preventing scalding. For higher demand, you can increase up to 75 °C.

How often should I descale my water heater?

Descaling should be performed at least once a year. In areas with hard water (>15 °dH), more frequent descaling (every 6 months) is recommended. Use a commercial descaling agent or a solution of citric acid, following the instructions in the manual.

Why is the water not heating?

Check if the power supply is connected and the circuit breaker is on. Ensure the thermostat is set above the current water temperature. If the problem persists, the heating element or thermostat may be faulty; contact customer service.

What does the pressure relief valve do?

The pressure relief valve automatically releases excessive pressure from the tank to prevent bursting. It may drip occasionally during heating; this is normal. If it continuously leaks, the valve may need replacement.

Can I use an extension cord for my water heater?

No, using an extension cord is not recommended. The water heater draws high power, which can overheat extension cords and cause fire hazards. Always plug directly into a dedicated wall outlet.

How do I drain the water heater for maintenance?

Turn off power and water supply. Open the hot water tap to relieve pressure. Connect a hose to the drain valve at the bottom of the heater and open the valve to drain the tank. Ensure water is directed to a safe drain.

What spare parts are available for the WH-101 W?

Common spare parts include heating elements, thermostats, pressure relief valves, gaskets, and anode rods. Contact Vivax customer service or authorized dealers for genuine parts.

Is the water heater safe to leave on overnight?

Yes, the water heater is designed for continuous operation. It automatically maintains the set temperature and has safety features like overheat protection. However, for energy saving, you may use a timer to heat only when needed.

What does the indicator light mean?

A steady green light indicates the heater is powered on and heating. When the water reaches the set temperature, the light turns off or changes to amber (depending on model). Refer to the manual for your specific indicator pattern.

USER MANUAL WH-101 W Vivax

Important safeguards

When using electrical appliances, basic safety precautions should always be followed including the following:

• Read all instructions.
• Do not touch hot surfaces. Use handles or knobs.
• To protect against electrical hazards, do not immerse cord, plugs, or the appliance in water or other liquid.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety
• Close supervision is necessary when any appliance is used by or near children.
• Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
• Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to for examination, repair or adjustment. See Warranty.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person in order to avoid a hazard.
• The use of accessories or attachments not recommended may result in fire, electric shock or personal injury.
• Do not use outdoors.
• Do not let cord hang over edge of table or counter, or touch hot surfaces.
• Do not place on or near a hot gas or electric burner, or in a heated oven.
• Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, turn any control to 'OFF', then remove plug from wall outlet.
• Do not use appliance for other than intended use.
• Do not leave unit unattended while in use.
  • Extreme caution must be used when moving an appliance containing hot liquids.
  • If the kettle is overfilled, boiling water may be ejected.
  • The kettel is only to be used with the stand provided.

SAVE THESE INSTRUCTIONS

HOUSEHOLD USE ONLY

This appliance is intended to be used in household and similar applications such as:

-staff kitchen areas in shops, offices and other working environments

-farm houses

-by clients in hotels, motels and other residential type environments

-bed and breakfast type environments

GROUNDED PLUG

To reduce the risk of electric shock this appliance has a grounded plug. (3 pins) If the plug does not fit fully into the electrical outlet contact a qualified electrician. Do not modify the plug in any way or use an adaptor.

BEFORE FIRST USE

• Read all instructions carefully and keep them for future reference.
• Remove all packaging.
  • Water boiled for the first time should be discarded.

INSTRUCTION FOR USE

- The filter has been installed on the kettle before shipping. If it has been removed, install the filter before using the kettle. Hold the filter securely and place the slot in the filter over the tab in the cover. Push gently and the filter will snap into position.

- Do not use the kettle without the filter in position as water may spill out when boiling.

- Do not remove the filter when the kettle is hot.

- Fill kettle between the minimum and maximum levels shown on the water level window.

- Note:

Do not attempt to fill while the kettle is on the power base.

Do not use for other than boiling water. Other liquids will contaminate the interior of the kettle.

Do not fill past the MAX level indicated on the water level window. Overfilling may cause water to spill out when boiling.

• Place kettle on the base making sure it is correctly engaged on its base.
• Depress the On/Off Switch to the 'On' position. The indicator light will illuminate to indicate that the kettle is in the boil cycle. Once the water has boiled, the On/Off Switch will automatically switch to the 'Off' position and the indicator light will go out.
• If you want to use the kettle again, allow the thermal safety switch to cool down for 15 – 20 seconds then depress the On/Off Switch to the On position. If the On/Off Switch does not remain in the 'On' position, the water is hot enough to use without reheating.
• Unplug cord from wall outlet before lifting kettle from power base. Grip the kettle by the Handle only, as the surface and lid will be hot.
• Return the kettle to the power base or place on a heat resistant surface after use.
• If the kettle is accidentally switched on when empty, the thermostat will automatically shut it off to prevent the kettle from overheating. If this situation occurs, unplug the power base and let the kettle cool before refilling.
• It is recommended that the power cord be disconnected from the wall outlet when not in use. Do not attempt to connect any other appliance to the power base or tamper with the connector in any way.

CARE AND CLEANING

• Unplug power cord from wall outlet. Empty out remaining water and allow kettle to cool before cleaning.
• If necessary, remove and clean the Aquascreen filter (R) by rinsing under running water. The filter can be removed by grasping firmly between your thumb and forefinger and gently pull off starting at either the right or left edge.
• Under normal use, a deposit of scale may form on the inside of the kettle and cause some discolouration. Scale, which has accumulated inside the kettle, can be removed by boiling equal parts of white vinegar and water (500 ml / 2 cups of each is recommended). Once the water has boiled, allow mixture to stand several hours or overnight. Empty out mixture and fill kettle to the MAX level with fresh water. Bring water to a boil and discard. For heavy scale build-up, repeat this process.

Note: This build-up can be delayed by pouring out old water and refilling before each use.

• Do not use abrasive cleaners
• Do not allow water to enter the power base
• Do not immerse kettle or power base in water or other liquid.

A short supply cord is provided to reduce the hazards of becoming entangled in or tripping over a long cord. Extension cords may be used if care is exercised in their use. If an extension cord is used, the marked electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the appliance. If the appliance is of the grounded type, the extension cord should be of a grounded 3-wire cord. The extension cord should be arranged so that it will not drape over the counter top or table top, where it can be pulled on by children or tripped over.

Guidelines for protection of the environment

This appliance should not be put into the domestic garbage at the end of its useful life, but must be disposed of at a central point for recycling of electric and electronic domestic appliances. This symbol on appliance, instruction manual and packaging puts your attention to this important issue. The materials used in this appliance can be recycled. By recycling used domestic appliances you contribute an important push to the protection of our environment. Ask your local authorities for information regarding the point of recollection..

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Upute za uporabu

Kuhalo za vodu

WH-172W

WH-173SL

WH-101W

POTPIS I PEČAT PRODAVATELJA

1. Ovim jamstvom jamči

proizvođač proizvoda, preko M SAN GRUPA d.d, kao uvoznika i davatelja jamstva u Republici Hrvatskoj besplatan popravak istog u skladu s važećim propisima i u skladu s uvjetima opisanim u ovom jamstvenom listu. Ovim jamstvom jamčimo da će predmet ovog jamstva raditi bez greške uzrokovane eventualnom lošom izradom i lošim materijalom izrade. Svi eventualno nastali kvarovi biti će besplatno otklonjeni u ovlaštenom servisu u jamstvenom roku.

1. UVJETI JAMSTVA Jamstveni rok počinje teći od dana kupnje proizvoda i traje 24 mjeseca za Vivax Home velike kućanske aprate (perilice rublja, hladnjake, perilice posuđa, štednjake, ugradbenu tehniku), a 12 mjeseci za Vlvax home male kućanske aparate (uključujući mikrovalne pećnice, grijalice I radijatore).
2. U slučaju kvara na proizvodu koji je predmet ovog jamstva, obavezujemo se da ćemo isti popraviti u najkraćem mogućem roku, a najkasnije u roku od 45 dana. Ako se proizvod ne može popraviti ili se ne popravi u roku od 45 dana, biti će zamijenjen novim. Jamstvo na uređaj se produžuje za ono vrijeme koliko traje popravak uređaja.
3. Jamstvo se priznaje samo uz račun o kupnji, te uz ovaj jamstveni list koji mora biti ispravno popunjen odnosno mora sadržavati datum prodaje, pečat i potpis prodavatelja.
4. Davalac jamstva osigurava servis i rezervne dijelove 7 godina od datuma kupnje.
5. JAMSTVO NE OBUHVAĆA

POTPIS I PEČAT PRODAVATELJA

1. Ovom garancijom garantira

proizvođač proizvoda, preko KIM TEC d.o.o., kao uvoznika i davatelja garancije u Republici Bosni i Hercegovini besplatan popravak istog u skladu s važećim propisima i u skladu s uvjetima opisanim u ovom garantnom listu. Ovom garancijom garantiramo da će predmet ove garancije raditi bez greške uzrokovane eventualnom lošom izradom i lošim materijalom izrade. Svi eventualno nastali kvarovi biti će besplatno otklonjeni u ovlaštenom servisu u garantnom roku.

1. UVJETI GARANCIJE Garantni rok počinje teći od dana kupnje proizvoda i i traje 24 mjeseca za Vivax Home velike kućanske aprate (perilice rublja, hladnjake, perilice posuđa, štednjake, ugradbenu tehniku), a 12 mjeseci za Vlvax home male kućanske aparate (uključujući mikrovalne pečnice, grijalice I radijatore).

2. U slučaju kvara na proizvodu koji je predmet ove garancije, obavezujemo se da ćemo isti popraviti u najkraćem mogućem roku, a najkasnije u roku od 45 dana. Ako se proizvod ne može popraviti ili se ne popravi u roku od 45 dana, biti će zamijenjen novim. Ako popravak proizvoda traje duže od 10 dana, garancija će se produžiti za vrijeme trajanja popravka.

3. Garancija se priznaje samo uz račun o kupnji, te uz ovaj garantni list koji mora biti ispravno popunjen odnosno mora sadržavati datum prodaje, pečat i potpis prodavatelja.

4. Davalac garancije osigurava servis i rezervne dijelove 7 godina od datuma kupnje.

5. GARANCIJA NE OBUHVAĆA

BROJ RAČUNA PRODAVAOCA

POTPIS I PEČAT PRODAVAOCA

1. Ovom garancijom

GARANTNI ROK I USLOVI

Garantni rok počinje da teče od dana kupovine proizvoda i traje 24 meseca za Vivax Home velike kućne aparate (mašine za veš, frižidere, mašine za suđe, šporete, ugradnu tehniku), a 12 meseci za Vivax home male kućne aparate (uključujući mikrotalasne rerne, grejalice i radijatore).

Rm, 201, 2/F, Manley Commercial Building, 367-375 Qeen's Road Central, Sheung Wan, Hong Kong

sukladan s zahtjevima Pravilnika o elektromagnetskoj kompatibilnosti (EMC) (NN br.112/2008, 05/2010), odnosno primjenjenim normama:

HRN EN 55014-1:2008 HRN EN 55014-2:1997+A1:2003 HRN EN 61000-3-2:2008 HRN EN 61000-3-3:1997+A1:2008+A2:2008

Certifikat pod brojem EMC 80100537 izdan od nadležnog tijela : - KONČAR-Institut za elektrotehniku d.d., Fallerovo šetalište 22, 10002 Zagreb

Abstract circuit board pattern with glowing lines and a central red 'm' marker (no text or symbols)

IZJAVA O SUKLADNOSTI

Mi, kao uvoznik proizvoda M SAN GRUPA d.d. Buzinski prilaz 10, 10010 Zagreb MATIČNI BROJ SUBJEKTA (MBS): 080157581

Rm, 201, 2/F, Manley Commercial Building, 367-375 Qeen's Road Central, Sheung Wan, Hong Kong

sukladan s zahtjevima Pravilnika o elektromagnetskoj kompatibilnosti (EMC) (NN br.112/2008, 05/2010), odnosno primjenjenim normama:

HRN EN 55014-1:2008 HRN EN 55014-2:1997+A1:2003 HRN EN 61000-3-2:2008 HRN EN 61000-3-3:1997+A1:2008+A2:2008

Certifikat pod brojem EMC 80100536 izdan od nadležnog tijela : - KONČAR-Institut za elektrotehniku d.d., Fallerovo šetalište 22, 10002 Zagreb

Declaration of Conformity

We (Manufacturer /Importer)

MS Industrial Limited

(Company name)

Rm, 201, 2/F, Manley Commercial Building, 367-375 Queen's Road Central, Sheung Wan, Hong Kong

(Address)

Declares under our sole responsibility that the product

Product name : Water heater

Brand name : VIVAX HOME

Model No. : WH-172 W

To which this declaration relates is in conformity with the following standard(s) or other normative document(s)

EN 55014-1:2006
EN 55014-2:1997+A1
EN 61000-3-2:2006
EN 61000-3-3:1995+A1+A2
- EN 60335-1:2002+A1+A11+A12+A2+A13
EN 60335-2-15:2002+A1+A2
EN 62233:2008

Following the provisions of EUROPEAN COUNCIL DIRECTIVE: 2004/108/EC AND 2006/95/EC

Declaration of Conformity

We (Manufacturer /Importer)

MS Industrial Limited

(Company name)

Rm, 201, 2/F, Manley Commercial Building, 367-375 Queen's Road Central, Sheung Wan, Hong Kong

(Address)

Declares under our sole responsibility that the product

Product name : Water heater

Brand name : VIVAX HOME

Model No. : WH-173 SL

To which this declaration relates is in conformity with the following standard(s) or other normative document(s)

EN 55014-1:2006
EN 55014-2:1997+A1
EN 61000-3-2:2006
■ EN 61000-3-3:1995+A1+A2
EN 60335-1:2002+A1+A11+A12+A2+A13
EN 60335-2-15:2002+A1+A2
EN 62233:2008

Following the provisions of EUROPEAN COUNCIL DIRECTIVE: 2004/108/EC AND 2006/95/EC

Place: Hong Kong Signature:

Declaration of Conformity

We (Manufacturer /Importer)

MSIndustrial Limited

(Company name)

Rm, 201, 2/F, Manley Commercial Building, 367-375 Queen's Road Central, Sheung Wan, Hong Kong

(Address)

Declares under our sole responsibility that the product

Product name : Water heater

Brand name : VIVAX HOME

Model No. : WH-101 W

To which this declaration relates is in conformity with the following standard(s) or other normative document(s)

EN 55014-1:2006
EN 55014-2:1997+A1
EN 61000-3-2:2006
EN 61000-3-3:1995+A1+A2
EN 60335-1:2002+A1+A11+A12+A2+A13
EN 60335-2-15:2002+A1+A2
EN 62233:2008

Following the provisions of EUROPEAN COUNCIL DIRECTIVE: 2004/108/EC AND 2006/95/EC

MMM. vivid.com

VIVAX

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MMM, vivid.com