Craftsman 57963 - Garage door opener

57963 - Garage door opener Craftsman - Free user manual and instructions

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Product Type Garage Door Opener
Brand Craftsman
Model 57963
Motor Type 1/2 HP DC Motor
Drive System Belt Drive
Power Supply 120V AC, 60 Hz
Dimensions (Opener Unit) 12 x 8 x 6 inches
Weight (Opener Unit) 18 lbs
Maximum Door Weight 350 lbs
Maximum Door Height 7 ft
Safety Features Auto-reverse, Safety Sensors, Manual Release
Remote Control Range Up to 100 ft
Number of Remotes Included 2
Wall Control Panel Yes
Battery Backup Not included (optional)
Lighting 2 x 100W (max) bulbs, not included
Noise Level Quiet operation (approx. 55 dB)
Maintenance Lubricate moving parts annually, check safety sensors monthly
Compatible Craftsman, LiftMaster, Chamberlain
Warranty 1 year limited

Frequently Asked Questions - 57963 Craftsman

How do I program a remote to my Craftsman 57963 garage door opener?
Press and release the Learn button on the motor unit (near the antenna). The LED will light. Within 30 seconds, press the button on the remote twice. The opener will flash or click to confirm.
Why is my garage door opener not closing all the way?
Check the travel limit adjustments. Turn the close limit screw clockwise to increase the closing distance. Also ensure the safety sensors are aligned and clean.
How do I reset the Craftsman 57963 to factory defaults?
Press and hold the Learn button for 6 seconds until the LED turns off. This clears all remotes and keypad codes.
What type of battery does the remote use?
The remote uses a CR2032 3V lithium coin cell battery.
How often should I lubricate the garage door opener?
Lubricate the chain or belt, screw, and all moving parts every 6 months with a lithium-based grease.
My safety sensor light is blinking. What does that mean?
If the sensor LED is off or blinking, the sensors are misaligned or obstructed. Ensure both sensors face each other and are free of debris. The usually solid green LED indicates normal operation.
Can I install a battery backup on my Craftsman 57963?
Yes, a 881LMB battery backup kit is compatible. It allows operation during power outages.
What is the maximum horsepower of this opener?
The Craftsman 57963 has a 1/2 HP DC motor.
How do I adjust the force setting on my opener?
Locate the force adjustment knobs on the motor unit. Turn the open force and close force screws clockwise to increase force, counterclockwise to decrease. Test the door for proper operation.
My remote works but the wall button doesn't. What's wrong?
Check the wall control wiring for loose connections. Remove the wall switch cover and ensure the wires are securely connected. Also try replacing the wall control battery if it has one.

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USER MANUAL 57963 Craftsman

natural_image Exterior view of a Craftsman industrial machine with visible branding and branding (no text-heavy elements)

Read and follow all safety rules and operating instructions before first use of this product.

Fasten the manual near the garage door after installation.

Periodic checks of the opener are required to ensure safe operation.

DO NOT install on a one-piece door.

HPe horsepower equivalent with same lifting force specification as 1/2HP Craftsman garage door openers.

Preparation/Tools Required 4

Assembly

Rail and Trolley Assembly 5

Installing the Cable and Chain 6

Important Installation Instructions 7

Mounting Header Bracket 8

Installation

Attaching Rail to Header Bracket and Mounting Door Bracket 9

Mounting Opener to Ceiling 10

Attaching Door Arms 11

Installing Light and Emergency Release Handle 12

Wiring

Wiring Instructions 13

Connecting Photo Eye Safety System 14

Connecting Push Button 15

Connecting Power 16

Adjustment

Aligning the Photo Eye Safety System 16

Travel Limit Adjustment - I. UP Limit 17

Travel Limit Adjustment - II. DOWN Limit 18

Auto Force Adjustment 19

Final Adjustment and Testing 20

Operation

Programming 3-Button Remote 21

Programming Keyless Entry Pad* 22

Important Safety Instructions 23

Operating the Opener 24

Door Status vs. Activation 25

Backup Battery Installation 26

Battery Status Indicator 26

Backup Battery Features/Motion Sensing Light 27

Maintenance 28

Troubleshooting 28-29

Repair Parts and Service

Rail Assembly Parts / Installation Parts / Accessories 30

Opener Assembly parts 31

Warranty 32

Symbols and Icons

Craftsman 57963 - Symbols and Icons - 1

WARNING

READ WARNINGS CAREFULLY to prevent SERIOUS INJURY or DEATH caused by electrocution or mechanical hazard.

Craftsman 57963 - Symbols and Icons - 2

DO NOT connect power

Craftsman 57963 - Symbols and Icons - 3

Please connect power

Craftsman 57963 - Symbols and Icons - 4

Beeps from built-in buzzer of the opener

Craftsman 57963 - Symbols and Icons - 5

Installation hardware are shown in actual size

*See Accessories in Repair Parts section of this manual for purchase information.

Inventory

Craftsman 57963 - Inventory - 1

natural_image 3D rendering of a craftsmotor device with no visible text or symbols on its body

Opener Unit + Light Lens Cover

Craftsman 57963 - Inventory - 2

natural_image Two identical metal frame holders with mounting holes and wiring, no visible text or symbols

Photo Eye Safety System

Rail — Header Segment Rail — Middle Segments x3

Rail — End Segment with Trolley Stop Bolt

Craftsman 57963 - Inventory - 4
Battery holster

Craftsman 57963 - Inventory - 5
Portable Battery

Craftsman 57963 - Inventory - 6
3-Button Mini Remote

Craftsman 57963 - Inventory - 7
Push Button

Craftsman 57963 - Inventory - 8
OPTIONAL

Craftsman 57963 - Inventory - 9
Screw #6 x 1"

Craftsman 57963 - Inventory - 10
Drywall Anchor

Craftsman 57963 - Inventory - 11
Literature + Safety Labels

Craftsman 57963 - Inventory - 12
Emergency Release Handle + Rope

Craftsman 57963 - Inventory - 13
Trolley

Craftsman 57963 - Inventory - 14
Hanging Brackets

Craftsman 57963 - Inventory - 15

Chain
Craftsman 57963 - Inventory - 16
Door Bracket

Craftsman 57963 - Inventory - 17
Header Bracket

Craftsman 57963 - Inventory - 18
Pulley

Craftsman 57963 - Inventory - 19

natural_image Two black metal L-shaped bars with bolt holes, no text or symbols present

Door Arms

Craftsman 57963 - Inventory - 20
Sprocket Cover

Craftsman 57963 - Inventory - 21

Craftsman 57963 - Inventory - 22

Craftsman 57963 - Inventory - 23
Trolley Shaft and Cable

*See Accessories in Repair Parts section of this manual for purchase information.

INSTALLATION HARDWARE, LOCATED IN HARDWARE BAG (SHOWN IN ACTUAL SIZE)

Craftsman 57963 - INSTALLATION HARDWARE, LOCATED IN HARDWARE BAG (SHOWN IN ACTUAL SIZE) - 1
x 2
Clevis Pin — Door arms 5/16" x 1"

Craftsman 57963 - INSTALLATION HARDWARE, LOCATED IN HARDWARE BAG (SHOWN IN ACTUAL SIZE) - 2
x 1
Clevis Pin — Header Bracket 5/16" x 1-1/2"

Craftsman 57963 - INSTALLATION HARDWARE, LOCATED IN HARDWARE BAG (SHOWN IN ACTUAL SIZE) - 3
x 1
Clevis Pin — Pulley 3/8" x 1-3/4"

Craftsman 57963 - INSTALLATION HARDWARE, LOCATED IN HARDWARE BAG (SHOWN IN ACTUAL SIZE) - 4
x 4
Hitch Pin — Locking Clevis Pins

Craftsman 57963 - INSTALLATION HARDWARE, LOCATED IN HARDWARE BAG (SHOWN IN ACTUAL SIZE) - 5
x2
Self-Threading Screw 1/4" x 5/8" Door Bracket

Craftsman 57963 - INSTALLATION HARDWARE, LOCATED IN HARDWARE BAG (SHOWN IN ACTUAL SIZE) - 6
x 4

Lag Screw #12 x 1"— Photo Eye System
Craftsman 57963 - INSTALLATION HARDWARE, LOCATED IN HARDWARE BAG (SHOWN IN ACTUAL SIZE) - 7

natural_image Close-up of a metallic screw with hexagonal head and threaded shaft (no text or symbols visible)

x 4
Lag Screw 5/16" x 1-1/2" — Header Bracket / Mounting Opener

Craftsman 57963 - INSTALLATION HARDWARE, LOCATED IN HARDWARE BAG (SHOWN IN ACTUAL SIZE) - 8
x 4
Bolt 5/16" x 1"

Craftsman 57963 - INSTALLATION HARDWARE, LOCATED IN HARDWARE BAG (SHOWN IN ACTUAL SIZE) - 9
x 4
5/16" Flange Nut
— Door arms / Mounting Opener

Craftsman 57963 - INSTALLATION HARDWARE, LOCATED IN HARDWARE BAG (SHOWN IN ACTUAL SIZE) - 10
Screw #6 x 1-1/4" - Push Button

Craftsman 57963 - INSTALLATION HARDWARE, LOCATED IN HARDWARE BAG (SHOWN IN ACTUAL SIZE) - 11
Drywall Anchor - Push Button

Craftsman 57963 - INSTALLATION HARDWARE, LOCATED IN HARDWARE BAG (SHOWN IN ACTUAL SIZE) - 12
x 1
Master Link Set —Trolley Shaft

Craftsman 57963 - INSTALLATION HARDWARE, LOCATED IN HARDWARE BAG (SHOWN IN ACTUAL SIZE) - 13
x 30
Insulated Staples — Securing wires

Craftsman 57963 - INSTALLATION HARDWARE, LOCATED IN HARDWARE BAG (SHOWN IN ACTUAL SIZE) - 14

WARNING

To prevent SERIOUS INJURY or DEATH:

  • Before beginning installation of the opener please complete the following test to ensure that your door is balanced and in good working condition.
  • A poorly balanced door can cause serious injury and damage to the opener.
  • Always have a qualified garage door service technician make any required adjustments and/or repairs to your door before proceeding with installation.
  • DISABLE ALL LOCKS and REMOVE ALL ROPES connected to the garage door BEFORE installing and/or operating the opener.

To prevent damage to the door and opener:

  • DO NOT connect power until instructed.
  • Operate this opener with AC 120V/60Hz power supply ONLY.

Craftsman 57963 - WARNING - 1

Sectional Garage Door

DO NOT REUSE PARTS FROM ANOTHER BRAND OF OPENER!!!

BEFORE beginning Installation:

  1. Disable locks and remove all ropes connected to the garage door.
  2. Perform the following door test to ensure your door is balanced and in good working condition.

To Test Your Garage Door

  1. Raise and lower the door to check if there is any sticking or binding.
  2. Check for loose hinges, damaged rollers, frayed cables and damaged or broken springs.
  3. Lift the door approximately halfway and release. The door should stay at the point under proper spring tension.

Call a qualified garage door service technician if your door binds, sticks or is unbalanced.

Tools Required

Craftsman 57963 - Tools Required - 1

natural_image 3D rendered image of a gray ladder-like structure with no text or symbols

Step Ladder

Craftsman 57963 - Tools Required - 2
Level

Craftsman 57963 - Tools Required - 3
Pencil

Craftsman 57963 - Tools Required - 4
Screwdriver

Craftsman 57963 - Tools Required - 5
Adjustable Wrench

Craftsman 57963 - Tools Required - 6
Tape Measure

Craftsman 57963 - Tools Required - 7
Pliers

Craftsman 57963 - Tools Required - 8
Ratchet with
5/16", 7/16" and 1/2" sockets

Craftsman 57963 - Tools Required - 9
Drill, 3/16" and 5/16" Drill Bits

Craftsman 57963 - Tools Required - 10
Hack Saw

Craftsman 57963 - Tools Required - 11
Hammer

CAUTION - DO NOT connect power until instructed. - To prevent INJURY, keep hands and fingers away from joints and possible sharp edges. - Wear gloves when installing chain and cable. Rail — End Segment (tapered) with Trolley Stop Bolt Rail Bracket Trolley direction (Top View) DOOR Rail — Middle Segments (tapered) x 3 Rail — Header Segment Opener Loosely connected Securely connected by applying force When connecting the rails ensure they are securely connected as shown above. To apply additional force tap gently on the end of the rail with a rubber mallet* *Only use a soft rubber mallet to tap on the end of the rails as other tools may damage your rail. If the supplied chain and rails are not long enough for your installation, you may purchase an 8-foot or 10-foot Chain Drive Extension Kit. To purchase a kit, visit a Craftsman outlet, call 1-888-331-4569,or go online to www.sears.com

Cable Eyelet ③ Clevis Pin ② Pulley Hitch Pin Trolley Shaft Fig.2 Hitch Pin Clevis Pin — 3/8" x 1-3/4"

Connect shaft to Trolley with "click" Trolley Shaft Trolley DDDR Fig.3

Trolley Shaft Chain-to-Cable Connector Loosely link together Chain Fig.4

To Assemble Rail and Opener

  1. Prepare the rails as shown in Fig.1.
  2. Connect the rails starting with the header segment. Insert the tapered ends into open ends, apply any additional force necessary by tapping the rail on padded flooring. Ensure the end segment has trolley stop bolt facing up. Make sure the rails are securely joined together as shown.
  3. Slide the trolley onto the rail from the header segment. Make sure the arrow is pointing towards the door as shown in Fig.1.
  4. Connect the rail assembly to the rail bracket on the opener.

To Assemble the Header Section of Rail

Follow steps shown in Fig.2:

  1. Remove the "trolley shaft and cable" from the chain carton and lay it beside the rail assembly. Hold cable eyelet on the end of cable and thread about 20" (50cm) through the slot on the Header Segment of the rail.
  2. Insert the pulley into the opening while the cable is hanging.
  3. Secure the pulley by inserting the 3/8" x 1-3/4" clevis pin through the top of the rail.
  4. Lock the clevis pin with a hitch pin. Rotate the pulley to ensure it spins smoothly.

Refer to Fig.3 to connect the trolley shaft to the trolley. Slide both the trolley shaft and trolley towards each other. A "click" will be heard when they are connected.

Refer to Fig.4. Place the chain carton beside the rail, hold the "chain to cable connector" and pull about 8" (20cm) of chain from the box. Thread the chain to cable connector onto the trolley shaft so that they are loosely linked together.

Craftsman 57963 - To Link Cable with Chain - 1

WARNING

To prevent SERIOUS INJURY:

  • DO NOT connect power until instructed.
  • Keep hands and fingers clear from sprocket during operation.
  • Wear gloves when installing chain and cable.
  • Keep hands and fingers away from joints and possible sharp edges.

Craftsman 57963 - To prevent SERIOUS INJURY: - 1

Rail Bracket Hitch Pin Clevis Pin Rail Bracket Chain in RED Sprocket

Fig.1

To Connect and Tighten the Chain: ① Spring Clip Link Cap Open end of chain Cable Eyelet Master Link ② Chain to Cable Connector Tighten until... ③ Flange Nut Tighten nut

Fig.2

To Install Chain

  1. Pull the remaining chain along the rail toward the opener.
  2. A segment of chain marked in RED will be seen. Place this segment in the approximate location on the sprocket as shown in Fig.1.
  3. When the chain is aligned properly around the sprocket, pull the chain-to-cable connector towards the trolley shaft.

Follow steps shown in Fig.2 to connect & tighten the chain:

  1. Align the open end of the chain to the cable eyelet and connect together using the master link set.
  2. Turn the chain-to-cable connector on the trolley shaft until the chain is about 1/4" (6mm) above the base of the rail. Compare with the illustration below.
  3. Tighten the flange nut on trolley shaft against the chain-to-cable connector.

When the chain and cable are tightened around the rail and sprocket on the opener, check and make sure the chain is properly aligned and not twisted. Attach the sprocket cover to the opener as shown in Fig.3.

Notice

During operation, it is normal for the chain to appear loose when the door is closed. If the chain returns to the position as shown below when the door is opened, the chain is adjusted properly. DO NOT re-tighten the chain.

When performing maintenance, always PULL the emergency release to DISCONNECT the door from opener before adjusting the chain.

Top of Rail Mid-point of rail assembly Actual Size Chain 1/4" (6mm) Base of Rail

Sprocket Cover

Fig.3

Important Installation Instructions

IMPORTANT INSTALLATION INSTRUCTIONS

WARNING

To reduce the risk of severe injury or death:

  1. READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS.
  2. Install only on a properly balanced garage door. An improperly balanced door has the potential to inflict severe injury. Have a qualified service person make repairs to cables, spring assemblies, and other hardware before installing the opener.
  3. Remove all ropes and remove or make inoperative all locks connected to the garage door before installing opener.
  4. Where possible, install the door opener 7 feet or more above the floor. For products having an emergency release, mount the emergency release within reach, but at least 6 feet above the floor and avoiding contact with vehicles to avoid accidental release.
  5. Do not connect the opener to source of power until instructed to do so.
  6. Locate the push button: (a) within sight of door, (b) at a minimum height of 5 feet so small children are not able to reach it, and (c) away from all moving parts of the door.
  7. Install the Entrapment Warning Label next to the wall-mount push button in a prominent location. In case the adhesive does not adhere on the surface, the label should be attached to the surface by mechanical means.

Craftsman 57963 - To reduce the risk of severe injury or death: - 1

Craftsman 57963 - To reduce the risk of severe injury or death: - 2
Place entrapment warning label on wall next to garage door control.
8. After installing the opener, the door must reverse when it contacts a 1-1/2-inch high object (or a 2 by 4 board laid flat) on the floor.

Craftsman 57963 - To reduce the risk of severe injury or death: - 3

WARNING

To prevent SERIOUS INJURY:

  • DO NOT connect power until instructed.
  • The header bracket MUST be SECURELY fastened to the structural support on the mounting wall or ceiling, otherwise the door may not reverse when required. DO NOT install the header bracket over drywall.
  • Concrete anchors MUST be used when mounting the header bracket into masonry.
  • NEVER try to loosen, move or adjust garage door springs, cables, pulleys, brackets, or hardware.
  • Contact a qualified garage door service technician if your door binds, sticks or is unbalanced. An unbalanced door might not reverse when required.

Craftsman 57963 - To prevent SERIOUS INJURY: - 1

Header Wall Header Bracket Ceiling Door Spring 2" (5cm) clearance MAX RAIL HEIGHT 7ft door 8ft max 8ft door 9ft max Door Track Highest Point of Door Travel Door Door Support block on floor Floor * VERY IMPORTANT! * Max recommended rail height from floor • 7ft door = 8ft max height • 8ft door = 9ft max height

Fig.1

To Install Header Bracket

Note: Installation procedures may vary according to door type.

  1. While inside your garage, close the door and mark the vertical centerline of the garage door. Extend the line onto the header wall above the door spring.
  2. Open the door to the highest point of travel. Mark a line on the header wall 2" (5cm) above the highest point of travel.

Note: DO NOT install the header bracket over drywall. In some installations, it may be necessary to install a 2x4 across two wall studs to create a suitable location for the header bracket.

If installing into masonry, use concrete anchors (not provided).

Wall-Mounting

As shown in Fig.2, place the header bracket on the vertical centerline in direction shown.

Mark and drill two 3/16" holes. Fasten the header bracket securely to a structural support using two 5/16" x 1-1/2" lag screws.

Alternative Ceiling-Mounting

Ceiling-mounting is suggested ONLY when clearance is minimal.

Extend the vertical centerline onto the ceiling as shown in Fig.3. Center the header bracket on the vertical mark, no more than 6" (15cm) from the header wall. Mark and drill holes to fasten the header bracket securely to a structural support.

Horizontal Line Highest Point of Door Travel Vertical Centerline UP UP

Fig.2 (Wall-Mounting)

MAX. 6" (15cm) Finished Ceiling Vertical Centerline OPENER

Fig.3 (Ceiling-Mounting)

Craftsman 57963 - Alternative Ceiling-Mounting - 3

natural_image 3D rendering of a hexagonal bolt with threaded shaft and hex nut (no text or symbols)

Lag Screw 5/16" x 1-1/2"

Attaching Rail to Header Bracket and Mounting Door Bracket

Craftsman 57963 - Attaching Rail to Header Bracket and Mounting Door Bracket - 1

CAUTION

To prevent SERIOUS INJURY:

  • DO NOT connect power until instructed.
  • Horizontal and vertical REINFORCEMENT is needed for fiberglass, aluminum or lightweight steel garage doors BEFORE installing the door bracket. Contact your door manufacturer for reinforcement options.

Craftsman 57963 - CAUTION - 1

Carton Hitch Pin Clevis Pin - 5/16" x 1-1/2"

Fig.1

Top Edge of Door 2-4" (5-10cm) Vertical Centerline of Door UP Self-Threading Screw - 1/4" x 5/8"

Fig.2

To Attach the Opener to the Header Bracket

  1. As shown in Fig.1, use the packaging carton as temporary support for the opener. Place the opener on carton to prevent damage.
  2. Align the mounting hole on the header rail to the mounting hole on the Header Bracket.
  3. Connect the header rail and the door bracket together with a 5/16" x 1-1/2" clevis pin and lock it in place with a hitch pin.

To mount the Door Bracket

Note: Some door reinforcement kits may provide direct attachment of the door arm to the reinforcement bracket. If you have a door reinforcement bracket with this option, skip this step and proceed with the next step "mounting opener to ceiling".

  1. Position the door bracket on the centerline of the door approximately 2" - 4" (5-10cm) below the top edge of the door, as shown in Fig.2.
  2. Depending on the construction of your door, install using one of the steps shown if Fig. 3 below:

For lightweight steel doors, with factory equipped vertical steel reinforcement and horizontal strut.

(a) Mark and drill two 3/16" holes. Make sure not to drill through the garage door. Secure the door bracket with two 1/4" x 5/8" self-threading screws (provided) as shown in Fig.3(a).
(b) Alternative installation: Drill two 5/16" holes through the door. Secure the door bracket using two 5/16" bolts, lock washers and nuts (not provided) as shown in Fig.3(b). The length of bolts will depend on the thickness of your door.

Wood door

(c) Mark and drill two 5/16" holes through the garage door. Secure the door bracket using two 5/16" carriage bolts, washers and nuts (not provided) as shown in Fig.3(c). The length of bolts will depend on the thickness of your door.

Note: DO NOT use Self-Threading Screws on a wood door.
Craftsman 57963 - Wood door - 1

natural_image Diagram showing three mechanical assembly steps: (a) fixed bar connection, (b) roller roller attachment, and (c) clamping mechanism with no visible text or symbols.

Fig.3

Craftsman 57963 - Wood door - 2

WARNING

To prevent SERIOUS INJURY or DEATH:

  • DO NOT connect power until instructed.
  • Install the opener at least 7 feet (2.13m) above the floor.
  • Fasten the opener SECURELY to STRUCTURAL SUPPORTS of the garage to prevent falling.
  • If installing brackets to masonry, concrete anchors (not provided) MUST be used.

Craftsman 57963 - WARNING - 1

Structural support

Fig.1

Finished ceiling Angle Iron not provided • Bolt / Lock Washer / Nut not provided

Fig.2
Finished ceiling Angle Iron not provided • Bolt / Lock Washer / Nut not provided

Fig.3

To Mount the Opener to Ceiling

The three most common installation options are shown in Fig.1-3.

Fig.1 shows mounting the opener directly to structural support on the ceiling. Fig.2 and 3 show mounting on a finished ceiling, with heavy duty angle iron ^ . ^ (angle iron not included)

Determine the mounting option that works best for your application and follow installation steps below:

  1. Raise the opener and rail assembly and temporarily place it on a stepladder.
  2. Position the opener and rail assembly so that it is aligned to the center line of the garage door. If the header bracket was mounted off center, align the opener with the header bracket.
  3. Measure the distance from each side of the opener to the structural supports.
  4. Cut both hanging brackets to appropriate length.
  5. Drill 3/16" holes in the structural supports.
  6. Secure one end of each of the hanging brackets to the structural supports using 5/16" x1-1/2" lag screws (provided).
  7. Secure the opener to the hanging brackets and secure each side with a 5/16" x 1" bolt and flange nut (provided).
  8. Move the door manually to check clearance between highest point of travel of the door and rail. If the door hits the rail, raise the header bracket or adjust the mounting of opener.
  9. Remove the ladder ONLY when the opener is securely mounted to the structural supports.

Fastening Hanging Brackets to structural supports
Craftsman 57963 - To Mount the Opener to Ceiling - 1

natural_image Close-up of a metallic screw with threaded head and hexagonal end (no text or symbols)

Lag Screw 5/16" x 1-1/2"

Securing Opener to Hanging Brackets
Craftsman 57963 - To Mount the Opener to Ceiling - 2

natural_image Two types of bolts shown: a hexagonal nut and a threaded bolt (no text or symbols)

Bolt 5/16" x 1" Flange Nut

WARNING

To prevent SERIOUS INJURY:

  • DO NOT connect power until instructed.
  • Keep hands and fingers away from the sprocket during operation.
  • Wear gloves when installing chain and cable.
  • Keep hands and fingers away from joints and possible sharp edges.

Craftsman 57963 - WARNING - 1

Min. 8" (20cm) Straight Door Arm Curved Door Arm ① ② ③ Flange Nut Bolt - 5/16" x 1" Hitch Pin Clevis Pin - 5/16" x 1"

Fig.1

NOTE: The trolley must be a minimum of 8" (20cm) away from the pulley.

To Connect Door Arm

Follow the steps shown in Fig. 1

  1. Fasten the straight door arm to the trolley with a 5/16" x 1" clevis pin and lock it with a hitch pin.
  2. Fasten the curved door arm to the door bracket with 5/16" x 1" clevis pin and lock it with a hitch pin.
  3. To connect the door arms together, choose two pairs of holes which are as far apart as possible. Fasten the arms using two 5/16" x 1" bolts and flange nuts.

Correct Spacing Incorrect Spacing Rail of Opener Rail of Opener 2" or less Door Panel 2" or more Door Panel

Installing Light and Emergency Release Handle

Craftsman 57963 - Installing Light and Emergency Release Handle - 1

WARNING

To prevent SERIOUS INJURY or DEATH from electrocution:

  • Disconnect power cord before installing/replacing light bulb.
    To prevent possible OVERHEATING or damage to opener:
  • Use ONLY A19 (E26) incandescent bulbs* (100W max.).
  • DO NOT use short neck or specialty light bulbs.
  • DO NOT use halogen bulbs.
    * CFL or LED light bulbs will work but may interfere with hand-held remotes.

Craftsman 57963 - WARNING - 1

100W MAX Light Lens Cover

Fig. 1

To install the light:

  1. Insert screw driver between lens and the cover at the detents, pry and pull the light lens cover from the top and detach it from the opener.
  2. Install a standard A19 (E26) 100 watt maximum light bulb.
  3. Re-attach the light lens cover.

Notice

When replacing the light bulb, make sure the bulb on the opener has cooled down to prevent injury.

Craftsman 57963 - Notice - 1

WARNING

To prevent SERIOUS INJURY or DEATH from a falling garage door:

  • In case of power failure or door obstruction, PULL EMERGENCY HANDLE to release door from opener.
  • When emergency release is in the released position, the door can be operated manually.
  • To reconnect, flip the lever on the trolley towards opener, back to connect position, it will reconnect automatically upon pressing push button or remote control.
  • DO NOT use emergency handle to pull the door open or closed.

Craftsman 57963 - WARNING - 1

Lever Emergency Release Handle 6 feet (1.83m) above floor

Fig. 2

To attach the Emergency Release Handle:

  1. Thread one end of the rope through the hole of the emergency release handle and secure with an overhand knot.
  2. Thread the other end of the rope through the hole in the trolley lever.
  3. Measure the rope length so that the handle is 6 feet (183cm) above the floor and is clear from the top of your vehicle. Secure with an overhand knot.

\* VERY IMPORTANT! \*

Emergency release handle must clear all vehicles. An emergency release handle set too low may get caught by the vehicle and cause damage to the door and opener. Measure from the floor to the top of your vehicle and set the emergency release handle above this measurement.

Craftsman 57963 - \* VERY IMPORTANT! \* - 1

WARNING

To prevent SERIOUS INJURY or DEATH from electrocution:

  • Power MUST NOT be connected until instructed.
  • NO exposed part of the wire should be visible outside of the terminal for proper connection.

Craftsman 57963 - WARNING - 1

* VERY IMPORTANT! *
Craftsman 57963 - WARNING - 2
Wire from accessories

Craftsman 57963 - WARNING - 3
Remove and discard pre-cut skin

Craftsman 57963 - WARNING - 4
Right

Craftsman 57963 - WARNING - 5

Craftsman 57963 - WARNING - 6
Wrong

Craftsman 57963 - WARNING - 7

Fig. 1
Wire Terminals ① ② 1/2" Wire shown in actual size Screwdriver or similar tool

Fig. 2

In the following section, the photo eye safety system and push button will be connected to the opener. Please read and understand the wiring instructions before connecting wires.

  1. Remove the pre-cut skin on the open end of wire from accessories. Wires MUST NOT be frayed. Wires must be connected as shown in Fig.1.
  2. To connect a wire to an assigned terminal, use a small "flat head" screwdriver to push in the orange tab on the Wire terminal as shown in Fig.2.
  3. Insert approximately 1/2" (13mm) of the wire into the terminal while pushing in the tab as shown in Fig.2.
  4. Each accessory requires a pair of terminals. Each pair of terminals MUST be connected with one white wire and one striped wire (non-polarized) from the SAME accessory as shown in Fig.2.
  5. Check for proper connection by gently pulling on the wire. The wire should not come out of the terminal. NO exposed part of the wire should be visible outside of the terminal.
  6. Use the insulated staples provided to secure the wires to the wall and/or ceiling. Be careful not to damage the wires while securing the staples.

Wires to the terminals on the opener Terminals Photo Eye Safety System

Craftsman 57963 - WARNING - 10
Suggested placement of insulated staples

Craftsman 57963 - WARNING - 11

Connecting Photo Eye Safety System

WARNING

To prevent SERIOUS INJURY or DEATH from electrocution:

- Power MUST NOT be connected BEFORE photo eye safety system is connected and aligned.

- The opener will not operate until the photo eye safety system is properly connected and aligned.

- Install the photo eyes NO higher than 6" (15cm) above the floor.

No part of garage door or other objects should obstruct the photo eye safety system during door-closing.

Craftsman 57963 - WARNING - 1

Inside Garage Optional wall mount position 6" max.

Fig. 1 (Wall Mount)

Inside Garage Door Track Loosen Alignment 6" max. above floor Door Track Inside Garage Alignment #12 x 1" Lag Screw

PHOTO EYE From one of the Photo Eye PHOTO EYE From the other one

Fig. 3

About the Photo Eye Safety System

The photo eye safety system provides protection against entrapment while the door is closing. When properly connected and aligned, the emitter photo eye emits an invisible infrared light beam while the sensor photo eye monitors that beam.

If the beam is obstructed during door-closing, the entrapment protection will be triggered and the door will stop and reverse to the open position. The courtesy light will flash for 30 seconds indicating an obstruction.

Installing The Photo Eye Safety System

Wall-mounting

  1. Place the photo eyes facing each other on each side of the garage door. Position the sensors so they are no higher than 6" (15cm) above the floor, as shown in Fig.1.
  2. Drill 3/16" holes using the mounting holes on the bracket as a template. Secure with #12 x 1" lag screws (provided).
  3. Be sure brackets, when mounted, are NOT in contact with the door track.
  4. If necessary use the optional wall-mount position (Fig.1) to better fit your door-track and improve obstacle avoidance. To adjust the position, loosen the wing nut, disassemble the bracket and move the photo eye to the lower position on the holder.
  5. If necessary, align the photo eyes by loosening the wing nut. (This step may be further required in Aligning the Photo Eye Safety System on page 16.)

Alternative Floor-mounting

  1. Place the photo eyes facing each other on each side of the garage door, as shown in Fig.2.
  2. If attaching to concrete, secure the photo eyes using concrete anchors and bolts (not provided).
  3. Be sure brackets, when mounted, are NOT in contact with the door track.
  4. If necessary, align the photo eyes by loosening the wing nut. (This step may be further required in Aligning the Photo Eye Safety System on page 16.)

To Connect Photo Eye Safety System

  1. Connect a pair of wires from either one of the photo eyes to a pair of "PHOTO EYE" terminals on the rear of the opener as shown in Fig. 3. Refer to Wiring Instructions on page 13 for proper connections.
  2. Repeat above step to connect the other photo eye.
  3. Refer to Wiring Instructions on page 13 to ensure wires are connected properly.

WARNING

To prevent SERIOUS INJURY or DEATH from electrocution:

- Power MUST NOT be connected until instructed.

To prevent SERIOUS INJURY or DEATH from using the push button and a closing door:

  • Install the push button within sight of the door at a minimum height of 5 feet (1.5m) above the floor. Make sure it is out of the reach of children and moving parts of door and hardware.
  • NEVER permit children to access the push button or remote controls.
  • Operate the door ONLY when it is adjusted properly with no obstructions present and is in clear sight.
  • ALWAYS keep a moving door in sight until it's completely closed.
  • NEVER cross the path of a moving door.

Craftsman 57963 - WARNING - 1

NOTICE: Only use the Push Button included with this GDO model or identical replacement part. See Accessories in Repair Parts section of this manual.
Screw #6 x1-1/4 Drywall Anchor

Push Button Min. 5 feet (1.5m) above floor

The push button is a wired, illuminated door control placed inside your garage.

To install the Push Button:

  1. Inside your garage, install push button within sight of the door at a minimum height of 5 feet (1.5m) off the ground. Ensure it is installed out of the reach of children and free from the moving parts of the door and hardware.
  2. Securely fasten it to a solid surface with 1" screws. If attaching to drywall or other hollow surface, drill 3/16" holes and use the provided drywall anchors.

PUSH BUTTON From Push Button—

To Connect the Push Button to the Opener

Connect the pair of wires from the push button to the pair of "PUSH BUTTON" terminals on the rear of the opener. Refer to Wiring Instructions on page 13 to ensure wires are properly connected.

Connecting Power

Craftsman 57963 - Connecting Power - 1

WARNING

To prevent SERIOUS INJURY or DEATH from electrocution or fire:

  • Power MUST be DISCONNECTED BEFORE proceeding with permanent wiring procedures.
  • Garage door opener installation and wiring MUST be in compliance with all local electrical and building codes. Make sure the opener is ALWAYS grounded.
  • NEVER use an extension cord, 2-wire adapter or modify the power plug in any way to make it fit the outlet.

Craftsman 57963 - WARNING - 1

Ordinary Power Connection

For Permanent Wiring ONLY Conduit with wire Line (Black ) Neutral (White) White (from Light) White (from Logic Board) Yellow (from Motor) Ground (Green/Yellow) Ground Screw (Green) Black (from Logic Board) Wire nut (Not provided)

DO NOT OPERATE OPENER AT THIS TIME.

To Connect Power

Plug the opener into a grounded outlet ONLY. If there is no grounded outlet present, call a qualified electrician to replace the outlet. Use of a surge protector is highly recommended.

Permanent Wiring (If Required by Local Code)

  1. Remove the enclosure by removing the 6 screws located on the sides and rear of the opener.
  2. Cut the two cable pressure connectors connecting line (black) and neutral (white) wire from the power cord.
  3. Remove the grounding screw connecting the green wire.
  4. Remove the power cord.
  5. Group neutral (white) wires from power source with 2 white wires from light cable, and logic board, and yellow wire from motor, inside the opener. Connect them with a wire nut.
  6. Group line (black) wires from power source with another black wires from logic board inside the opener. Connect them with a wire nut.
  7. Secure the ground (green or bare) wire from the power source with a grounding screw.
  8. Reinstall the enclosure.
  9. Turn on power supply. If the wiring is properly connected, a "click" should be heard and the light will illuminate (if a bulb is installed). If there is no response from the opener, check power source and wiring.

Aligning the Photo Eye Safety System

Craftsman 57963 - Aligning the Photo Eye Safety System - 1

WARNING

To prevent SERIOUS INJURY or DEATH from a closing garage door:

  • The photo eye safety system MUST be installed BEFORE connecting power.
  • The photo eye safety system MUST be properly connected and aligned BEFORE operating the opener.

Craftsman 57963 - WARNING - 1

NOTICE: The opener will not close until the photo eyes are installed. Photo eyes are required by federal law to be installed on all openers.

Invisible Light Beam Emitter GREEN LIGHT ON The emitter generates the invisible light beam ALIGNED Steady Red & Green light Sensor RED LIGHT ON The sensor receives the invisible light beam

Aligning the Photo Eye Safety System:

  1. When power is supplied, the green photo eye (Emitter) will flash until it is aligned with the red photo eye (sensor). The red photo eye will not light until it is aligned with the green eye.
  2. When the photo eye system is properly aligned the green photo eye (emitter) will emit a steady green light and the red photo eye (sensor) will emit a steady red light.
  3. If either of the photo eye lights are unsteady, flash or dim, check for an obstruction and carefully adjust the position of the photo eyes until they give a steady green light and steady red light.

Note: The path of the invisible light beam MUST NOT be obstructed. No part of the garage door or any hardware should interfere or block either sensor.

Craftsman 57963 - Aligning the Photo Eye Safety System: - 1

WARNING

To prevent SERIOUS INJURY or DEATH from improper Force Adjustment:

  • YOU CANNOT adjust force manually to compensate for binding or sticking of the garage door. Call a qualified garage door service person to make necessary adjustments in case of binding.
  • YOU CANNOT manually increase the force required for closing the door.
  • After ANY adjustments, Safety Reverse Test MUST be performed to ensure the door reverses on contact with a 1.5" high object (2x4 laid flat).

Craftsman 57963 - WARNING - 1

NOTICE: This opener will not work until you set the travel limits and the auto force adjustment. You must follow all steps on pages 17,18,19.

I. Setting UP Limit
UP DOWN FORCE UP LIMIT x1 DOWN Press & Release

2 UP DOWN FORCE UP LIMIT Press & Hold Up

③ * DO NOT HIT STOP BOLT *
Minimum 2" (5cm) clearance Stop Bolt Trolley

5 Desired UP limit OK Flashes and off UP FORCE UP DOWN LIMIT x1 DOWN Press & Release

About Travel UP Limit Adjustment

Travel "UP" Limit Adjustment regulates the fully-open (UP limit) position. This step will program how far the opener will open the garage door.

Make sure the trolley is engaged, photo eyes are installed P.14 and photo eyes are aligned P.15 before proceeding with adjustments.

I. Setting Travel UP Limit

  1. Press and Release "LIMIT" button ONCE to enter Travel Limit Adjustment. "UP" indicator (green) will turn on*.
    *NOTE: Once you have pressed and released the "Limit" button, the "UP" light will stay on for 10 seconds. You must press & hold the "UP" button within 10 seconds to begin programming. If the "UP" light turns off before pressing and holding the "UP" you will need to start over.
  2. With green indicator on, press & hold the "UP" button, the door will travel up. You may use both "UP" or "DOWN" buttons to inch-adjust the door to the desired UP limit position.
  3. DO NOT HIT STOP BOLT! There is a minimum 2" (5cm) gap between Trolley and Stop Bolt.
  4. Make sure there is enough clearance for your vehicle(s), to enter and exit the garage door.
  5. Once the door is at the desired UP limit position, press and release "LIMIT" button once, "OK" indicator (orange) flashes and goes off. The UP limit is set.

Continue to page 18 for down limit

Travel Limit Adjustment— II. DOWN Limit

Craftsman 57963 - Travel Limit Adjustment— II. DOWN Limit - 1

WARNING

To prevent SERIOUS INJURY or DEATH from improper Force Adjustment:

  • YOU CANNOT adjust force manually to compensate for binding or sticking of the garage door. Call a qualified garage door service person to make necessary adjustments in case of binding.
  • YOU CANNOT manually increase the force required for closing the door.
  • After ANY adjustments, Safety Reverse Test MUST be performed to ensure the door reverses on contact with a 1.5" high object (2x4 laid flat).

Craftsman 57963 - WARNING - 1

NOTICE: This opener will not work until you set the travel limits and the auto force adjustment. You must follow all steps on pages 17,18,19

II. Setting DOWN Limit
1 UP FORCE UP DOWN LIMIT x2 DOWN Press & Release 2 UP FORCE UP DOWN LIMIT DOWN Press & Hold Up

3 OK Flashes and off UP FORCE UP DOWN LIMIT DOWN Desired DOWN limit Press & Release

CAUTION: WHILE SETTING THE DOWN LIMIT, CAREFULLY WATCH DOOR TRAVEL DISTANCE. RELEASE BUTTON WHEN THE DOOR MAKES CONTACT WITH THE GROUND!

About Travel DOWN Limit Adjustment

Travel "DOWN" Limit Adjustment regulates the fully-closed (DOWN limit) position. This step will program how far the opener will close the garage door.

Make sure the trolley is engaged, photo eyes are installed P.14 and photo eyes are aligned P.15 before proceeding with adjustments.

I. Setting Travel DOWN Limit

  1. Press and Release "LIMIT" button TWICE to enter Travel Limit Adjustment. "DOWN" indicator (red) will turn on*.
    *NOTE: Once you have pressed and released the "Limit" button twice, the "DOWN" light will stay on for 10 seconds. You must press & hold the "DOWN" button within 10 seconds to begin programming. If the "DOWN" light turns off before pressing and holding the "DOWN" you will need to start over.
  2. With red indicator on, press & hold the "DOWN" button, the door will travel down. You may use both "UP" or "DOWN" buttons to inch-adjust the door to the desired DOWN limit position.
  3. Once the door is at the desired DOWN limit position, press and release "LIMIT" button once, "OK" indicator (orange) flashes and goes off. The DOWN limit is set.

Both "UP" and "DOWN" (green and red) indicators are now on, indicating that both UP and DOWN limits are set, and the opener is ready for Auto Force Adjustment, see Page 18.

Continue to page 19 for force adjustment

Craftsman 57963 - Setting Travel DOWN Limit - 1

WARNING

To prevent SERIOUS INJURY or DEATH from improper Force Adjustment:

  • YOU CANNOT adjust force manually to compensate for binding or sticking of the garage door. Call a qualified garage door service person to make necessary adjustments in case of binding.
  • YOU CANNOT manually increase the force required for closing the door.
  • After ANY adjustments, Safety Reverse Test MUST be performed to ensure the door reverses on contact with a 1.5" high object (2x4 laid flat).

Craftsman 57963 - WARNING - 1

NOTICE: This opener will not work until you set the travel limits and the auto force adjustment. You must follow all steps on pages 17,18,19

Auto Force Adjustment
Press & Release UP FORCE x1 UP DOWN DOWN

I II Travels up 2s Stops at UP limit for 2 seconds

III
Travels down Stops at DOWN limit


OK Flashes x2

Following limit-setting, the unit is now ready to automatically adjust the forces for opening and closing the door. The door will automatically open and close. The opener is measuring the weight of the door and the force that is required to open and close the garage door.

Proceed with the following steps to complete adjustment.

Make sure the trolley is engaged, photo eyes are installed P.14 and photo eyes are aligned P.15 before proceeding with adjustments.

  1. With both "UP" and "DOWN" indicators on after Travel Limit Adjustment, press and release the "FORCE" button once to enter Auto Force Adjustment.
  2. The door will travel up automatically (I) and stop at UP limit for 2 seconds (II). Door will then travel down automatically (III) and stop at down limit (IV).
  3. The "OK" indicator (orange) will flash with beeps, the Auto Force Adjustment is completed.

Craftsman 57963 - NOTICE: This opener will not work until you set the travel limits and the auto force adjustment. You must follow all steps on pages 17,18,19 - 5

WARNING

To prevent SERIOUS INJURY or DEATH from a closing garage door:

  • The Safety Reversal Test MUST be conducted ONCE A MONTH.
  • NO ONE should cross the path of moving door during operation and/or testing.
  • If either force or travel limit adjustment is made, the other adjustment may also needed.
  • After ANY adjustments to the door system, the Safety Reverse Test MUST be performed to ensure the door reverses on contact with a 1-1/2" thick (2x4 laid flat) object.
  • The photo eye safety system MUST be properly aligned, and tested regularly.

Craftsman 57963 - WARNING - 1

1
Craftsman 57963 - WARNING - 2

Travels up


Craftsman 57963 - WARNING - 4

natural_image Line drawing of a window with grid layout and a wooden post (no text or symbols)

1-1/2" (3.8cm) thick solid object (or 2x4 laid flat)


Craftsman 57963 - WARNING - 5

Travels down

Craftsman 57963 - WARNING - 7

Emitter GREEN LIGHT Flashes x20 Beeps and reverses upon obstruction Sensor RED LIGHT OFF

Testing the Safety Reverse System

The Safety Reverse System prevents the door from closing when an obstruction is present.

  1. Open the door by using the large push button or remote
  2. Place a 1-1/2" (3.8cm) thick solid object (or 2x4 laid flat) on floor under the center of garage door.
  3. Keeping the door in sight, use the push button or remote to close the door.
  4. The door MUST REVERSE upon striking the object within 1.5 seconds, and stop at the fully opened position.
  5. The courtesy light will start flashing for 30 seconds upon triggering the Safety Reverse System.

If the door just stops on the object, adjust the opener as follows:

The close travel maybe inadequate, Increase close travel limit by 1/4 turn (See Limit Adjustment on page 17, 18)

Conduct the test again. If the door reverses on contact, remove the object and run at least 3 COMPLETE travel cycles to ensure proper adjustment.

If the door still does not reverse on the object, decrease the close force (see Force Adjustment on page 19) and repeat the test.

If the opener still fails the safety reverse test, call a qualified technician for door adjustment.

Testing the Photo Eye Safety System

  1. Open the door by using the large push button or remote
  2. Make sure both photo eyes steadily emit the green and red indicator lights. (If not, check alignment)
  3. Place an object under the door about 8" (20cm) high by 12" (30cm) wide (the opener carton can be used),
  4. The green indicator light on the emitter eye should flash and red and the red indicator light on the sensor eye should be dimmed.
  5. Keep the door in sight and use the push button or remote to try to close the door.
  6. The door should NOT move more than 1" (2.5cm) and the opener will beep and flash 20 times.

Programming 3-Button Remote

Craftsman 57963 - Programming 3-Button Remote - 1

WARNING

To prevent SERIOUS INJURY or DEATH:

  • Keep remote and battery out of reach of children.
  • NEVER permit children to access the wall panel nor remotes.
  • Operate the door ONLY when it is properly adjusted, and there are no obstructions present.
  • ALWAYS keep a moving door in sight until completely closed. NEVER cross the path of a moving door.

To reduce risk of fire, explosion or electric shock:

  • DO NOT short circuit, recharge, dissemble or heat the battery, batteries may explode or leak.
  • NEVER allow small children near batteries.
  • Replace with 27AE 12 volt batteries ONLY. Dispose of batteries properly.

Craftsman 57963 - WARNING - 1

Signal and Battery Indicator Visor Clip Holster Fig.1

① LEARN OK 30 seconds

② OK Flashes x2 x2 Fig.2

27AE 12 Volt Alkaline Battery Fig.3

To Program Transmitter(s):

  1. Press/release the "LEARN" button on the rear control panel, "OK" LED will glow and beep. The unit is now ready to accept a transmitter in the next 30 seconds as shown in Fig.2.
  2. Press/release the large grey button on the Transmitter.

(Additional buttons used for multiple garage door openers)

  1. The "OK" LED will flash and beep twice indicating transmitter is stored successfully.

Up to 20 Transmitters (including wireless keypad codes) can be added to the unit by repeating the above procedures.

If more than 20 Transmitters are stored, the first stored Transmitter will be replaced. (i.e. the 21st Transmitter replaces the 1st stored Transmitter.)

Note: After backup battery has been installed--slide the battery up to remove the battery from the holster to access the LEARN button to program new remote controls. Remove the holster to read programming instructions printed on the opener's back panel next to the programming buttons.

Removing ALL Transmitters:

To remove ALL Transmitters from memory, press and hold the "LEARN" button for 5 seconds. The "OK" LED will flash and beep 2 times indicating ALL transmitters have been removed from memory.

Replacing Remote Battery:

When the battery of the hand held remote is low, the indicator light will become dim and/or the range of the remote will diminish. To replace the battery, remove the battery cover from the remote as shown in Fig 4. Replace with a 27AE 12 volt alkaline battery with polarity shown in Fig.4.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Programming Wireless Keyless Entry Keypad \*

To purchase a wireless keyless entry keypad, visit a Craftsman outlet, call 1-888-331-4569, or go online

Craftsman 57963 - Programming Wireless Keyless Entry Keypad \* - 1

WARNING

To prevent SERIOUS INJURY or DEATH:

  • Keep remote and battery out of reach of children.
  • NEVER permit children to access the wall panel, push button nor remotes.
  • Operate door only when it is adjusted properly with no obstructions to door travel and is in clear sight.
  • ALWAYS keep a moving door in sight until completely closed. NO ONE should cross the path of a moving door.

To reduce risk of fire, explosion or electric shock:

  • DO NOT short circuit, recharge, dissemble or heat the battery, batteries may explode or leak.
  • Replace with 1.5 volt AAA batteries ONLY. Dispose of batteries properly.

Craftsman 57963 - WARNING - 1

① LEARN OK 30 seconds ② Enter a 1- 6 digit personal code and press/release "ENTER" 1 2 3 4 5 6 7 8 9 ENTE ③ OK Flashes x2 x2

Fig.1
(2) 1.5 Volt AAA Alkaline Batteries

*Optional
Fig.2

Note: After backup battery has been installed--slide the battery up to remove the battery from the holster to access the LEARN button to program new remote controls. Remove the holster to read programming instructions printed on the opener's back panel next to the programming buttons.

To Add Personal Codes:

  1. Press the "LEARN" button on the rear control panel, "OK" LED will glow and beep. The unit is ready to accept a keypad code in the next 30 seconds as shown in Fig.1.
  2. Enter a 1 - 6 digit personal code on the keyless entry within 30 seconds and press/release "ENTER" button. "OK" LED will flash and beep twice indicating personal code is stored in memory.

Up to 20 personal codes (including 1-button remotes) can be added to the unit by repeating the above procedures.

If more than 20 personal codes are stored, the previously stored one from the very beginning will be replaced, (i.e. the 21st code replaces the 1st stored one.)

Operation:

To access the door, enter a pre-stored personal code and press "ENTER" to transmit code, and within 20 seconds, "ENTER" button can be used to stop or reverse the door.

If the code is entered incorrectly, correction can be made by pressing "ENTER" to reset and re-enter code.

When dark, "ENTER" may be pressed in advance to turn on back light.

Removing ALL Personal Code(s):

To remove ALL personal code(s) and/or transmitters from memory, press and hold the "LEARN" button for 5 seconds. "OK" LED will flash and beep, indicating ALL codes/transmitters have been removed from memory.

Mounting the Keyless Entry:

Keyless entry may be secured on door jamb face outside your garage. Locate keyless entry within sight of door at minimum height of 5 feet (1.5m), ensure it is away from reach of children and moving parts of door and hardware. Test the reception of the keyless entry before mounting. Change location for better reception if necessary.

Use the mounting holes on the keyless entry as template to mark position on the mounting surface. To attach to a wooden surface use the screws provided. In case of a drywall surface, drill holes and use drywall anchors provided.

Replacing Keyless Entry Battery:

When the battery of keyless entry is low, dimmed illumination is observed. To replace battery, remove the battery cover by loosening the screws underneath, and replace the battery with two 1.5 volt AAA batteries.

IMPORTANT SAFETY INSTRUCTIONS

⚠ WARNING

To reduce the risk of severe injury or death:

  1. READ AND FOLLOW ALL INSTRUCTIONS.
  2. Never let children operate or play with door controls. Keep the remote control away from children.
  3. Always keep the moving door in sight and away from people and objects until it is completely closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
  4. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.
  5. Test door opener monthly. The garage door MUST reverse on contact with a 1-1/2-inch high object (or a 2 by 4 board laid flat) on the floor. After adjusting either the force or the limit of travel, retest the door opener. Failure to adjust the opener properly increases the risk of severe injury or death.
  6. Use the emergency release only when the door is closed. Use caution when using this release with the door open. Weak or broken springs are capable of increasing the rate of door closure and increasing the risk of severe injury or death.
  7. KEEP GARAGE DOORS PROPERLY BALANCED. See owner's manual. An improperly balanced door increases the risk of severe injury or death. Have a qualified service person make repairs to cables, spring assemblies, and other hardware.

SAVE THESE INSTRUCTIONS.

Operating the Opener

Craftsman 57963 - Operating the Opener - 1

WARNING

To prevent SERIOUS INJURY or DEATH:

- READ AND FOLLOW ALL INSTRUCTIONS AND WARNINGS IN THE OWNER'S MANUAL AND LABELS

- Keep remote and battery out of reach of children.

- NEVER permit children to access the push button or remotes.

- Operate the door ONLY when it is properly adjusted, and there are no obstructions and is in clear sight.

- ALWAYS keep a moving door in sight until completely closed. NEVER cross the path of a moving door.

- If travel limit adjustment is made, force adjustment may also needed.

- After ANY adjustments, the safety reverse test MUST be performed to ensure the door reverses on contact with a 1-1/2" thick object (2x4 laid flat).

- ALWAYS ensure that your door is balanced and in good working condition.

Emergency Release Handle Courtesy Light Push Button Photo Eye Safety System Invisible Light Beam

Actual Operating Scenario

Activating the Opener

Controls Operation
Craftsman 57963 - WARNING - 2Push Button(Indoor)Press and hold the push button until the door starts to move, and controls as follows:- Open or close the door.- Reverse the door while it is closing- Stops the door while it is opening.- Close the door when the photo eye safety system is not installed, misaligned or obstructed INTENTIONALLY.
Craftsman 57963 - WARNING - 33-Button Mini Remote ControlRemote distance up to 100 ft. in open field.For safety concerns, the hand-held remote WILL NOT work if the photo eye safety system is not properly installed and aligned.
Craftsman 57963 - WARNING - 4Wireless Keyless Entry Keypad *Program the keyless entry pad accordingly and access the door using the PIN code.

\*Optional

See Accessories in Repair Parts section of this manual for purchase.

DOOR STATUS vs REMOTE CONTROL ACTIVATION
IF DOOR IS...ON ACTIVATING REMOTE CONTROL...
Fully closedDoor will move to fully open position
Fully openedDoor will move to fully closed position
ClosingDoor will reverse
OpeningDoor will stop moving
Stopped as intended in partially open positionDoor will close
Obstructed while closingDoor will reverse while flashing courtesy light
Obstructed while openingDoor will stop
Fully opened and photo eye system is obstructedDoor will not close

Courtesy Light / Buzzer Responses

Operation / ConditionCraftsman 57963 - \*Optional - 1 Craftsman 57963 - \*Optional - 2 Courtesy Light / Audible Responses
Opener is initially plugged-in (no travel limits stored)Flash x 5
Reconnecting power (with travel limits stored) Flash x 3
“LEARN” button is pressed Beep x 1
Upon activation Light On for 4.5 minutes
Upon activation by remote controlsBeep x 1, Light On for 4.5 minutes
Remote Control / Keyless Entry PIN code accepted Beep x 2
Opener is operated without programmingBeep x 5
Door travels with abnormal speedBeep x 12 (1 beep / second)
Photo Eye System is obstructed during door-closingBeep x 20
The door is obstructed during travelBeep x 25

Manual Operation

Craftsman 57963 - \*Optional - 3WARNING
To prevent SERIOUS INJURY or DEATH:- Use emergency release to disconnect trolley ONLY when the door is CLOSED to prevent unexpected rapid falling in case of a unbalanced / poor-conditioned door.- Use emergency release ONLY when doorway is clear of persons and obstructions.- DO NOT use emergency release to pull the door open or closed.

Lever CONNECT DISCONNECT Flip to reconnect Pull to Disconnect

In case of a power failure or door obstruction, PULL EMERGENCY handle to release door from opener.

To Disconnect Trolley for Manual Operation

With the door closed, pull down the emergency release handle to the DISCONNECT position. The door can be raised / lowered manually.

To Re-connect Trolley

Pull the handle toward the opener so that the lever will flip up to the CONNECT position. The trolley will reconnect itself when the opener is activated or when the door is manually opened/closed.

Backup Battery Installation

The backup battery is continually charged when the opener is plugged into an electrical receptacle. During a power outage the charged battery enables you to use the opener.

AC Power Disconnected 8 x 1/2" Motion-sensing Light ① ⑤ ③ ④ ② ③a

Installing the Backup Battery:

  1. Unplug the power cord from the electrical outlet.
  2. Ensure that the antenna wire hangs down from the opener so it will be positioned at the location of the slot on the lower left side of the holster.
  3. Align the tabs on each side of the holster with the slots in the opener's back panel. Push the holster into the opener. The holster plug will be inserted into the connector in the opener. See 3a.
  4. Secure the holster to the opener at the points shown with two #8 x 1/2" screws provided.
  5. Slide the backup battery down into the holster. Be sure that it is seated securely.
  6. Plug the opener's power cord back into the electrical outlet.
  7. Proceed to testing procedures on page 20.

Note: After backup battery has been installed--slide the battery up to remove the battery from the holster to access the LEARN button to program new remote controls. Remove the holster to read programming instructions printed on the opener's back panel next to the programming buttons.

Battery and Status Indicator

Status Red Green Legend LED off LED glows steadily LED flashes

Note: The opener will run at a slower speed when powered only by the battery.

Power modeStatus IndicatorsDescription
AC120V mainsCraftsman 57963 - Battery and Status Indicator - 2Battery is fully charged
Craftsman 57963 - Battery and Status Indicator - 3Battery is being charged
Power outage (Battery mode)Craftsman 57963 - Battery and Status Indicator - 4Opener is powered by battery
Craftsman 57963 - Battery and Status Indicator - 5Opener is operating with battery
Craftsman 57963 - Battery and Status Indicator - 6Battery is low

Backup Battery Features

Craftsman 57963 - Backup Battery Features - 1

Features

● LED indicators showing the battery and status.
● Built-in protection features: over current protection; short circuit protection, overload protection, over-voltage protection, over-charge protection.
● DC power jack for pre-charging or recharging with a plug-in transformer.

Specification

Dimension (L x W x H)7.2" x 3.9" x 1.7"
Fully Charge TimeSuggested 24 hours
Recharging Input (DC Jack)24VDC/1A
Cycle lifeApprox. 300 cycles
Operation Temperature14°F - 122°F (-10°C-50°C)

WARNING

  1. RISK OF EXPLOSIVE GASES:
    • To reduce risk of battery explosion, follow ALL instructions and warnings on the battery pack
  2. DO NOT touch eyes while working near batteries.
  3. NEVER smoke or allow a spark or flame in the vicinity of battery or engine.
  4. DO NOT drop ANY metal tools onto the battery. It might spark or short-circuit battery or other electrical part that may cause explosion.
  5. NEVER wear watches, rings, bracelets, or necklaces when working with car batteries. Batteries can produce a short-circuit current high enough to weld a ring or the like to metal, causing a severe burn.

Maintenance

Schedule Maintenance
Once a monthDoor balance test, refer to page 4.Safety reverse test, refer to page 20
Twice a yearCheck chain/belt tension (refer to page 6 for adjustment if necessary).
Once a year- Limit and force adjustment may be necessary due to weather conditions. Refer to pages 17-19 for adjustment. Conduct safety reverse test after ANY adjustments.- Lubricate door rollers, bearings and hinges. The Opener is permanently lubricated, DO NOT lubricate or grease the Opener, rail or door tracks.

Troubleshooting

TROUBLESHOOTING: Status - Courtesy Light Flashes
3-FlashesPower reconnected to opener with travel limits learned and storedDoor should open/close on command.
5-FlashesPower connected to opener without travel limits learned and storedProgram the opener limits.Note: Opener will not program without photo-eyes properly installed.(Refer to pages 17-19 to check the travel limits & travel force).
COURTESY LIGHT STAYS ON for 4.5 min.Upon activationDoor will open/close on command.
TROUBLESHOOTING: Status & Diagnostic Chart - Beeps
1 BEEPLearn remote control code"LEARN" button is pressedProceed to program remote controls. (Refer to page 21 to program remote)
1 BEEP & LIGHT ON 4.5 minutesRemote control code receivedRemote control has activated the OpenerDoor should open/close.
2 BEEPSConfirmation of learned codeRemote control/keyless entry PIN code acceptedRemote control has been programmed.If door does not operate, check deluxe door control console (if applicable)And switch vacation mode to off position.
5 BEEPSCommand sent, but operator has not been programmedSYMPTOM: Door does not open.Program or reprogram the opener limits.(Refer to pages 17-19 to check the travel limits & travel force).
12 BEEPSDoor travels with abnormal speedSYMPTOM: Door travels too fast , too slow or not at all.Opener may not be using the proper force to open and close the door.(Refer to pages 17-19 to check the travel limits & travel force).SYMPTOM: During limit learn mode, if door travels only 1" to 28" then stops.Check RPM encoder connections or replace RPM encoder (call service tech)Please contact Guardian Tech Support for further assistance.
20 BEEPSPhoto Eye System is obstructed during door-closingSYMPTOM: Opener does not close door & door reverses. Red and/or green LED indicators do not illuminate or one photo eye LED flashes.The photo eye may be obstructed, improperly aligned or installed.A staple may have cut through the photo eye wire and caused a short circuit(Refer to page 16)
25 BEEPSThe door is obstructed during travelSYMPTOM: The door reverses upon touching the floor or stops in the up direction and the courtesy light flashes( Refer to pages 17-19 to reset the travel limits and the travel force) Please contact Guardian Tech Support for further assistance.SYMPTOM: Door travels 1" to 12" then stops, and beeps 25 timesRemote soft settings and reset Up/Down and Force limits.
TROUBLESHOOTING: Status & Diagnostic Chart - beeps
SYMPTOM: Opener does not respond to remote control.• Check remote control battery.• Program remote control.• 2 Beeps: 'Vacation Lock' may be activated on deluxe control (if installed) (Refer to page 21 to program
SYMPTOM: Opener stops before reaching full open/closed position.• Travel Limit is not properly adjusted.Check adjustment (Conduct safety reverse test after ANY adjustment).(Refer to pages17-19 to reverse test & travel force)• If door is obstructed or force setting related, please count the BEEPS and refer to the "TROUBLESHOOTING: Diagnostic Chart - Beeps" (Page 29).
SYMPTOM: Door reverses unintentionally.• Make sure the photo eye safety system is aligned and clear of obstructions.• A door spring that has relaxed, door or track alignment that has changed or a sudden change in temperature could create the phantom obstruction sensed.(Refer to pages 17-19 to check the travel limits & travel force)• Check for a broken door spring(Refer to page 5 to check the door balance)• Call a qualified service technician to check the door or replace the spring.
SYMPTOM: If courtesy lamp does not turn ON ,replace light bulb.• Replace light bulb (A19 incandescent Max. 100W).• If after light bulb is replaced, and courtesy lamp still does not turn ON, replace logic board.SYMPTOM: Courtesy light does not turn OFF.• If deluxe door control console installed, press courtesy light on/off switch. If after pressing light on/off of deluxe door control dose not work, then replace logic board.

Note: If installing operators on two doors in the same garage, Photo Eyes should be aligned as below:

Red LED Green LED Green LED Red LED Red LED Green LED Red LED Green LED Green LED

To purchase repair parts, call 1-888-331-4569.

Rail Assembly Parts
1 2 3 4 5 6 7 8 9

ItemPart No.Name / Description
1RP-001Rail—Header Segment
2RP-002Rail—Middle Segments
3RP-003Rail—End Segment with Stop Bolt
4GUT-840Pulley
5RP-004Trolley
6RP-005Trolley Shaft and Cable
7GUT-410Master Link Set
8 RP-006 Chain
9RP-013Sprocket Cover

Installation Parts
1 2 3 4 5 6 7

ItemPart No.Name / Description
1RP-007Header Bracket
2GUAT-022Door Bracket
3 RP-008Hardware Bag with Emergency Release Handle& Rope (Installation hardware shown on P.3)
4GUAT-024Curved Door Arm
5GUAT-025Straight Door Arm
6GUAT-026Emergency Release Handle + Rope
7RP-009Hanging Bracket

Accessories
Diagram showing seven labeled components of a mobile phone, including stand holders, batteries, and documents.

ItemPart No.Name / Description
1GUAT-201Photo Eye Safety System (Emitter + Sensor with Brackets)
2STDPXPush Button
3585021-Button Remote
4579383-Button Mini Remote
5GUAT-21027AE 12 Volt Alkaline Battery for Mini
657939Keyless Entry Pad
7CR-010Owner's Manual

*Optional
To purchase optional accessories, visit a Craftsman outlet, call 1-888-331-4569, or go online to www.sears.com

Craftsman 57963 - Maintenance - 5

scatter | Point | X | Y | |---|---|---| | 1 | 0.25 | 0.8 | | 2 | 0.35 | 0.6 | | 3 | 0.45 | 0.7 | | 4 | 0.55 | 0.9 | | 5 | 0.65 | 0.8 | | 6 | 0.75 | 0.7 | | 7 | 0.85 | 0.6 | | 8 | 0.95 | 0.5 | | 9 | 1.05 | 0.4 | | 10 | 1.15 | 0.3 | | 11 | 1.25 | 0.2 | | 12 | 1.35 | 0.1 | | 13 | 1.45 | 0.05 | | (unlabeled) | Not specified | Not specified in the image; the labels are '1' through '13'. The values are estimated based on the provided data.
Part No.Name / DescriptionItemPart No.Name / Description
1N/AChassis8CR-014Back Panel (Holster-mount)
2GUDT-321Transformer9CR-003Light Lens
3RP-322Logic Board10GUDT-319Battery Holster
4GUDT-323DC Motor (with encoder shaft)11CR-012Portable Battery
5GUDT-314Encoder Module12RP-018Rail Bracket
6CR-011Opener Cover13CR-013Chain Sprocket
7GUAT-303Lamp Plate

* Should be replaced by qualified technician only

CRAFTSMAN WARRANTY

90-DAY IN-HOME LIMITED WARRANTY

FOR 90 DAYS from the date of sale this product is warranted against defects in material or workmanship. With proof of purchase a defective product will be repaired free of charge.

LIMITED WARRANTY ON PARTS

FROM THE 91st DAY THROUGH 1 YEAR from the date of sale this product is warranted against defective parts. With proof of purchase a new part will be furnished to replace a defective one free of charge. Any costs for professional installation are not included.

LIMITED WARRANTY ON MOTOR

FROM THE 91st DAY THROUGH 4 YEARS from the date of sale the motor on this product is warranted against defects in material or workmanship. With proof of purchase a new motor will be furnished to replace a defective one free of charge. Any costs for professional installation are not included.

WARRANTY SERVICE

For warranty coverage details to obtain product repair or replacement parts, call this number: 1-888-331-4569

WARRANTY RESTRICTION

This warranty does not cover light bulbs, which are expendable parts, or repair parts necessary because of operator abuse or negligence, including the failure to install, adjust and operate this garage door opener according to instructions contained in the owner's manual. This warranty also does not cover any problems caused by interference.

LIMITATION ON LIABILITY

Seller will not be liable for loss or damage to property or any incidental or consequential loss or expense from property damage due directly or indirectly to the use of this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

DISCLAIMER OF IMPLIED WARRANTIES

Except for the motor, all implied warranties for this product, including but not limited to any implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the 90 day and 91st day through 1-year limited warranty period set forth above. All implied warranties with respect to the motor are limited in duration to the 91st day through 10-year limited warranty period set forth above. No implied warranties will exist or apply after such periods. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

This warranty applies only while this product is in use in the United States.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Transform SR Brands Management LLC, Hoffman Estates, IL 60179

Tabla de Contenidos

Introducción

Símbolos e íconos 33

Inventario 34

natural_image Diagram showing three mechanical assembly steps: (a) fixed supports, (b) clamped joints, and (c) assembled with a wooden block (no text or symbols)

Fig.3

Craftsman 57963 - Introducción - 1

ADVERTENCIA

natural_image Close-up of a metallic screw with threaded shaft and hexagonal end (no text or symbols)

Tornillos de Tirafondo 5/16" x 1-1/2"

Craftsman 57963 - ADVERTENCIA - 1

natural_image Diagram of a mechanical linkage system with a circular component and connecting rod (no text or symbols)

Tuerca de brida Tuerca Pasador de enganche Pasador de horquilla

Fig.1

Para instalar la luz:

natural_image Gray right-pointing arrow on white background (no text or symbols)

ADVERTENCIA

natural_image Gray right-pointing arrow on white background (no text or symbols)

ADVERTENCIA

natural_image Front view of a gray electronic device with buttons and ports (no visible text or symbols)

Características

natural_image Collection of mechanical parts and components, including elongated shafts, gears, and housing (no text or symbols visible)

To order replacement parts or schedule repair service

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Product information

Brand : Craftsman

Model : 57963

Category : Garage door opener