Q: How to use the Pyrolyse Fast Clean function of the HOTPOINT FHS 89 P IX/HA oven?

The HOTPOINT FHS 89 P IX/HA oven is equipped with a Pyrolyse Fast Clean function that cleans the interior of the oven at high temperature. Here’s how to use it: Usage Steps: Completely empty the interior of the oven (remove the racks, thermometers, and other objects). Close the oven door. Access the cleaning menu via the control panel and select Pyrolyse Fast Clean . Choose the intensity level: Eco : 1 hour (for light cleaning) Normal : 1.5 hours (standard option) Intensive : 2 hours (for deep cleaning) Start the cycle. The door will automatically lock during pyrolysis for your safety. Wait for the cycle to finish and for the oven to cool down completely (several hours). Once cooled, open the door and wipe the interior with a damp cloth to remove ash residues. Important: During the pyrolysis cycle, do not attempt to open the door. It is locked for safety. The oven reaches very high temperatures, so ensure that the kitchen is well ventilated.

Q: What to do if the freezer door does not open?

If the freezer door does not open , here are the checks to perform on your HOTPOINT Quadrio 4D SB HA: Check the door seal - Dirt, frost, or a damaged seal can prevent opening. Gently clean the seal and check its integrity. According to the manual, damaged seals can also prevent proper closure. Ensure the appliance is perfectly horizontal - The Quadrio 4D SB HA must rest on a flat and stable surface. An incline can block the door mechanism. Inspect the drawer closing system - This model has a return mechanism for the drawers. If this system is not working, close the drawer more firmly: the mechanism should reset. Check the door position - According to the manual, pay attention to the location of the frame when closing to ensure easy opening. If after these checks the problem persists, contact an authorized HOTPOINT service, as the opening mechanism may require technical intervention or replacement of original parts.

Q: What is the duration of the Intensive 65 degrees program on the Hotpoint HI 3010?

The Intensive 65°C program of your Hotpoint HI 3010 dishwasher lasts 2 hours and 30 minutes (2:30). This program is recommended for heavily soiled dishes, particularly pots and pans. Caution: do not use with delicate dishes, as it provides the strongest water jets for optimal cleaning. During this cycle, the appliance consumes 16.0 L of water and 1.50 kWh of electricity.

Q: How to change the language of the HOTPOINT BWMD 742 washing machine?

Upon first power on of the HOTPOINT BWMD 742 washing machine, the language selection menu appears automatically. Use the X and Y buttons to scroll through the available languages, then press the Z button to confirm your choice. To change the language after the initial setup : Turn off the machine Press and hold the X, Y, and Z buttons simultaneously until you hear a beep The language selection menu reappears - choose your desired language Your HOTPOINT BWMD 742 offers many languages: French, English, Spanish, Italian, Russian, and many more.

Question 1

How to use the Pyrolyse Fast Clean function of the HOTPOINT FHS 89 P IX/HA oven?

Accepted Answer

The HOTPOINT FHS 89 P IX/HA oven is equipped with a Pyrolyse Fast Clean function that cleans the interior of the oven at high temperature. Here’s how to use it:

Usage Steps:

Completely empty the interior of the oven (remove the racks, thermometers, and other objects).
Close the oven door.
Access the cleaning menu via the control panel and select Pyrolyse Fast Clean.
Choose the intensity level:
- Eco: 1 hour (for light cleaning)
- Normal: 1.5 hours (standard option)
- Intensive: 2 hours (for deep cleaning)
Start the cycle. The door will automatically lock during pyrolysis for your safety.
Wait for the cycle to finish and for the oven to cool down completely (several hours).
Once cooled, open the door and wipe the interior with a damp cloth to remove ash residues.

Important: During the pyrolysis cycle, do not attempt to open the door. It is locked for safety. The oven reaches very high temperatures, so ensure that the kitchen is well ventilated.

Question 2

The dishwasher gets stuck when starting the intensive program

Accepted Answer

If your HOTPOINT LFT 114 dishwasher gets stuck when starting the intensive program, here are the points to check:

Priority Checks

Door Closure: Ensure that the door is completely closed. The cycle only starts if the door is properly locked. You should hear a prolonged beep confirming activation.
Delayed Start Activated: Check that you have not accidentally selected a delayed start (soaking). This mode delays the launch of the program.
Water Inlet Filter: The filter located at the water inlet may be clogged. Turn off the water tap, remove it, and clean it under running water.

Mechanical or Drainage Blockage

Basket Blocked: The lower or upper basket may be hitting the spray arms. Check that no utensils are obstructing their rotation.
Drain Hose: A bent or clogged drain hose prevents drainage. Ensure that the hose is not kinked and that the sink drain is clear.
Tub Filter: Remove the cylindrical filter C (counterclockwise rotation) and clean it of any food residues.

If the blockage persists after these checks, contact an authorized HOTPOINT technician, as the problem may be electromagnetic or internal mechanical.

Question 3

What do the numbers and temperature zones mean in the HOTPOINT HAFC8 TI21SX refrigerator?

Accepted Answer

The numbers you see in your HOTPOINT HAFC8 TI21SX refrigerator correspond to temperature zones. Your appliance does not have a traditional numbered thermostat, but rather different cold zones depending on the compartments:

Refrigerator Zone

0-3°C: the coldest zone, ideal for sensitive fresh products
3-6°C: recommended zone for most foods
6-8°C: less cold zone, suitable for less sensitive products

Freezer Zone

-12°C: for short-term freezing
-18°C: recommended temperature for long-term storage
-24°C: for maximum freezing needs

The coldest zone of the refrigerator is located on the shelves above the vegetable drawer - this is the optimal place to store foods that require the most cold.

The temperature of your appliance is factory pre-set but remains adjustable according to your needs and the ambient conditions of your kitchen.

Question 4

What to do if the freezer door does not open?

Accepted Answer

If the freezer door does not open, here are the checks to perform on your HOTPOINT Quadrio 4D SB HA:

Check the door seal - Dirt, frost, or a damaged seal can prevent opening. Gently clean the seal and check its integrity. According to the manual, damaged seals can also prevent proper closure.
Ensure the appliance is perfectly horizontal - The Quadrio 4D SB HA must rest on a flat and stable surface. An incline can block the door mechanism.
Inspect the drawer closing system - This model has a return mechanism for the drawers. If this system is not working, close the drawer more firmly: the mechanism should reset.
Check the door position - According to the manual, pay attention to the location of the frame when closing to ensure easy opening.

If after these checks the problem persists, contact an authorized HOTPOINT service, as the opening mechanism may require technical intervention or replacement of original parts.

Question 5

What is the duration of the Intensive 65 degrees program on the Hotpoint HI 3010?

Accepted Answer

The Intensive 65°C program of your Hotpoint HI 3010 dishwasher lasts 2 hours and 30 minutes (2:30).

This program is recommended for heavily soiled dishes, particularly pots and pans. Caution: do not use with delicate dishes, as it provides the strongest water jets for optimal cleaning.

During this cycle, the appliance consumes 16.0 L of water and 1.50 kWh of electricity.

Question 6

How to change the language of the HOTPOINT BWMD 742 washing machine?

Accepted Answer

Upon first power on of the HOTPOINT BWMD 742 washing machine, the language selection menu appears automatically. Use the X and Y buttons to scroll through the available languages, then press the Z button to confirm your choice.

To change the language after the initial setup:

Turn off the machine
Press and hold the X, Y, and Z buttons simultaneously until you hear a beep
The language selection menu reappears - choose your desired language

Your HOTPOINT BWMD 742 offers many languages: French, English, Spanish, Italian, Russian, and many more.

Question 7

How do I change the charcoal filter of my HOTPOINT HHVP6 hood?

Accepted Answer

The charcoal filters of your HOTPOINT HHVP6 hood should be replaced every 4 months at most (or according to the saturation indicator of the model if you have one). Unlike grease filters, they cannot be cleaned or regenerated.

Filter characteristics: These are circular filters located in pairs (one on each side), covering the protective grilles of the motor arms. They trap unpleasant cooking odors when the hood operates in filter mode.

To remove the old filter: Turn the filter counterclockwise to detach it completely from its protective grille. Repeat the operation for the filter on the opposite side (one filter on each grille).

To install the new filter: Place the new circular filter on the protective grille, ensuring it is properly positioned, then turn it clockwise until it is securely fixed. Make sure the filter is properly clipped in before releasing it.

Important to remember: You always have two charcoal filters to replace: one on each side. A worn filter significantly reduces the odor filtration efficiency. Replace them together every 4 months to maintain optimal performance. If your model has a saturation light indicator, it will signal when replacement is necessary.

Question 8

How to remove the doors and drawers from the HOTPOINT E4DAAXC refrigerator?

Accepted Answer

To remove the doors and drawers from the HOTPOINT E4DAAXC refrigerator, follow these simple steps:

Removing the doors:

Unplug the appliance to ensure your safety.
Empty the refrigerator to lighten the doors and avoid any damage.
Locate the hinges at the top and bottom of each door.
Remove the screw covers if present, then unscrew the hinge screws with an appropriate screwdriver.
Support the door while unscrewing to prevent it from falling.
Lift the door to detach it from the hinges once the screws are removed.

Removing the drawers:

Fully open the drawer you wish to remove.
Locate the locking mechanisms or latches on the sides or underneath the drawer.
Press or lift these latches depending on the model to release the drawer.
Gently pull the drawer towards you until it completely detaches.

These operations facilitate cleaning, moving, or maintaining your refrigerator. Always handle the doors and drawers with care to avoid damaging the hinges or rails.

Question 9

How do I remove the inner glass of the HOTPOINT FKS 610 XHA oven?

Accepted Answer

The removal of the inner glass of the HOTPOINT FKS 610 XHA oven is not directly described in the official documentation. However, here is useful information to access the inner glass:

Accessing the inner glass

The oven door can be removed to facilitate cleaning or maintenance of the inner glass. The complete removal of the inner glass alone is a delicate operation that may require the intervention of a qualified technician.

General procedure for removing the oven door:

Open the oven door completely.
Locate the hinges and safety latches that hold the door in place.
Follow the steps to unlock the hinges (often at the bottom of the door) so that you can remove the door.
Once the door is removed, you will have better access to the inner glass for cleaning or inspection.

Precautions and advice:

The inner glass may be fragile, handle it with care.
If you wish to remove the inner glass itself, it is recommended to contact Hotpoint customer service to avoid any damage or risk of injury.
Hotpoint customer service is available 7 days a week and can provide you with precise instructions or send a technician if necessary.

In summary, to access the inner glass, remove the oven door following the hinge unlocking procedure. For the removal of the inner glass, prefer professional assistance.

Question 10

How to properly install a HOTPOINT WMG 821 B EX.M washing machine?

Accepted Answer

To properly install your HOTPOINT WMG 821 B EX.M washing machine, with an 8 kg capacity and a 54-liter drum, carefully follow these essential steps to ensure safe and optimal operation.

Unpacking and removing transport elements

Remove the appliance from its packaging and check for any damage. If any damage is found, contact the retailer before continuing with the installation.
Remove the 3 protective screws located at the back of the machine (transport parts), as well as the rubber washer and its corresponding spacer.
Plug the holes with the provided plastic caps and keep all these parts in case of future relocation of the machine.

Leveling the machine

Install the washing machine on a flat and sturdy floor, without pushing it against walls, furniture, or other appliances.
Adjust the front feet to compensate for any unevenness in the floor. The tilt angle, measured against the worktop, should not exceed 2 degrees.
Proper leveling provides stability to the machine, limits vibrations, noise, and movement during operation. If the machine is placed on carpet or rug, adjust the feet to allow sufficient ventilation space under the appliance.

Connecting to cold water

Connect the water inlet hose to a cold water tap with a 3/4 gas thread. Before connecting, let the water run until it is perfectly clear.
Connect the other end of the hose to the water inlet located at the top right of the back of the machine.
Ensure that the hose is not kinked or crushed. The water pressure should be between 0.05 MPa (0.5 bar) minimum and 1 MPa (10 bars) maximum.
Never use second-hand hoses; only use those provided with the machine. If the hose is too short, contact a specialized retailer or a certified technician.

Water drainage

Connect the drain hose without bending it to a drainage pipe or wall drain, positioned between 65 and 100 cm above the floor.
You can also place the hose over the edge of a sink or bathtub by securing the provided guide to the tap. The free end of the hose should never be submerged in water.
Hose extensions are not recommended. If necessary, the extension must have the same diameter and not exceed 150 cm in length.

Electrical connection

Before plugging in the appliance, ensure that the socket is grounded and complies with legal standards, that its maximum load supports the machine's power (see the technical plate), and that the supply voltage matches the specifications.
The machine must not be installed outdoors under any circumstances, even if protected, as it may be damaged by rain and storms.
Never use an extension cord or multiple sockets. The power cable must not be bent or compressed. After installation, the electrical socket should remain easily accessible.

First wash cycle

Once the installation is complete, run a full cycle with detergent but without laundry by selecting the “Auto Cleaning” program. This automatic cycle lasts about 70 minutes and prepares the machine. You can activate it by pressing buttons A and B simultaneously for 5 seconds.

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