Question 1

What does the blinking green button on the LOGICOM HOME STRIPPY 4 + 4USB power strip mean?

Accepted Answer

The blinking green light on your LOGICOM HOME STRIPPY 4 + 4USB power strip indicates several different states depending on the circumstances:

During the initial power-up, the power strip blinks rapidly in green. This is a sign that the product is in the configuration phase and is trying to connect to your Wi-Fi network. You can then proceed to pair it via the TuyaSmart app by entering your Wi-Fi network password.

After initialization, the blinking of the green light depends on the connection mode used. If the LED blinks rapidly, it indicates EZ-mode (standard mode). If it blinks slowly, it means the product is in AP-mode. The synchronization of the product with the app takes about 30 seconds.

In case of electrical overload, the green light blinks and then turns off in ten seconds. This means that the connected load exceeds 10.5 amperes. In this case, unplug the product immediately, check the connected devices (the current load should not exceed 10A per socket and 4A for the USB ports, with a maximum power of 2400W), and then plug it back in.

During the initial Wi-Fi connection, ensure that your Wi-Fi network is accessible and that the entered password is correct.
If the blinking persists after 30 seconds, unplug the power strip for 10 seconds and then plug it back in to restart the pairing procedure.
Check that you do not exceed the maximum allowed load (10A per socket, 4A for all USB ports).
If the problem persists, you can hold down the power button for 5 seconds to reset the power strip and restart the configuration.

A normal blink and a continuously lit LED indicate that your LOGICOM HOME STRIPPY 4 + 4USB is functioning correctly.

Question 2

How to see who called me on my LOGICOM LE POSH 178 after missing the call?

Accepted Answer

To find out who called you on your LOGICOM LE POSH 178 after missing a call, follow these steps:

Open the Phone app: On the home screen, tap the icon representing a telephone receiver.
Access the call log: Look for the tab or section named "Log", "Calls" or "Recent Calls".
Identify missed calls: Missed calls are usually indicated by a specific icon (often a red cross or an exclamation point) or a different color.
Check the details: Tap on the missed call to view the caller's phone number. If this number is saved in your contacts, the associated name will appear automatically.

This feature allows you to easily check who tried to reach you when you couldn't answer in time.

Question 3

How to disable the emergency call function on the LOGICOM LE POSH 178 phone?

Accepted Answer

On the LOGICOM LE POSH 178 phone, the emergency call function is not a separate feature that can be disabled. Unlike a smartphone, this classic mobile phone does not include a specific menu to manage emergency calls, as this function is directly linked to the GSM network and is mandatory by law in all mobile phones in Europe.

Why disabling is not possible: Emergency calls (notably to 112 in Europe) are an integrated system feature that cannot be modified on simple mobile phones. This legal requirement exists to ensure that any user can contact emergency services at any time, even without a SIM card or phone credit.

Emergency number on the LE POSH 178: You can dial 112 (the universal European emergency number) or your local emergency number (such as 15 for SAMU, 17 for the police, or 18 for firefighters in France) directly from the home screen, without needing to unlock the phone.

If you need assistance in setting up or understanding the security settings of your LE POSH 178, you can contact LOGICOM support at 01 48 63 67 94 or visit their website www.logicom-europe.com.

Question 4

How to connect the LOGICOM HOME Pluggy smart plug to the mobile app?

Accepted Answer

To connect your LOGICOM HOME Pluggy smart plug to the mobile app, follow these precise steps:

1. Check the Wi-Fi connection

Make sure your smartphone is connected to your home’s 2.4 GHz Wi-Fi network, as the plug generally does not work with 5 GHz networks.

2. Download the dedicated app

Install the official LOGICOM HOME Pluggy app from the Google Play Store or the App Store.

3. Create an account or log in

Open the app and create a user account if you don’t have one, or log in with your existing credentials.

4. Prepare the plug for pairing

Plug the smart plug into an electrical outlet.
Press the button on the plug for about 5 seconds until the indicator light starts flashing rapidly, indicating that the plug is in pairing mode.

5. Add the plug in the app

In the app, select the option “Add a device” or click on the “+” symbol.
Choose the product type (smart plug) and follow the on-screen instructions.
Enter your Wi-Fi network information if prompted.

6. Finalize the connection

Wait while the app establishes the connection between your smartphone and the plug. Once the connection is successful, the indicator light on the plug will stop flashing and remain on.

Additional tips

Make sure your smartphone is close to the plug during setup.
Restart your Wi-Fi router if the plug does not connect.
Check that the plug's firmware and the app are up to date.

By following these steps, you should be able to connect your LOGICOM HOME Pluggy to the app without any issues.

Question 5

How to reset a LOGICOM POSH 178 phone to factory settings?

Accepted Answer

To reset your LOGICOM POSH 178 phone to factory settings, follow the steps below:

Steps to reset the LOGICOM POSH 178

Turn off the device: Make sure your phone is completely powered off.
Access recovery mode: Press and hold the power button and the volume up button simultaneously for a few seconds.
Wait for the LOGICOM logo to appear: When the logo appears, release the buttons. You should see a recovery menu.
Navigate the menu: Use the volume buttons to move through the menu and the power button to confirm your selection.
Select the reset option: Choose "Wipe data/factory reset".
Confirm the reset: Follow the on-screen instructions to confirm. This operation will delete all your personal data.
Restart the device: Once the reset is complete, select "Reboot system now" to restart your phone.

Warning: This procedure will erase all data stored on your phone. Be sure to back up your important information before proceeding.

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