LASERJET ENTERPRISE M609DN, LASERJET ENTERPRISE M609X - Imprimante laser HP - Notice d'utilisation et mode d'emploi gratuit

Intitulé	Valeur / Description
Type de produit	Imprimante laser monochrome
Résolution d'impression	1200 x 1200 ppp
Vitesse d'impression	Jusqu'à 60 pages par minute
Capacité du bac d'alimentation	550 feuilles (extensible jusqu'à 4 800 feuilles)
Connectivité	USB 2.0, Ethernet, Wi-Fi (modèle M609X)
Compatibilité des systèmes d'exploitation	Windows, macOS, Linux
Dimensions approximatives	40,5 x 42,5 x 29,9 cm
Poids	16,5 kg
Alimentation électrique	220-240 V, 50/60 Hz
Fonctions principales	Impression, impression recto verso automatique (duplex)
Entretien et nettoyage	Nettoyage régulier du tambour et des rouleaux, remplacement des toners
Pièces détachées et réparabilité	Disponibilité de toners, tambours et pièces de maintenance
Sécurité	Fonctions de sécurité intégrées, telles que le chiffrement des données
Garantie	1 an, extension possible selon le revendeur

FOIRE AUX QUESTIONS - LASERJET ENTERPRISE M609DN, LASERJET ENTERPRISE M609X HP

Comment résoudre un problème d'impression floue sur l'imprimante HP LaserJet Enterprise M609DN/M609X ?

Vérifiez que le toner est correctement installé et qu'il n'est pas usé. Assurez-vous également que le papier utilisé est de bonne qualité et adapté à l'imprimante. Nettoyez le rouleau d'entraînement et le tambour d'impression pour éliminer toute saleté ou résidu.

Que faire si l'imprimante ne répond pas ou est bloquée ?

Vérifiez que l'imprimante est allumée et connectée au réseau. Si elle est connectée via USB, assurez-vous que le câble est bien branché. Redémarrez l'imprimante et l'ordinateur pour rétablir la connexion.

Comment corriger des bourrages papier fréquents ?

Assurez-vous que le papier est correctement chargé dans le bac et qu'il est de la bonne taille. Vérifiez l'état du papier pour vous assurer qu'il n'est pas froissé ou humide. Nettoyez les rouleaux d'alimentation et remplacez le papier si nécessaire.

Comment mettre à jour le firmware de l'imprimante ?

Accédez au site Web officiel de HP et recherchez votre modèle d'imprimante. Téléchargez la dernière version du firmware et suivez les instructions pour l'installer via le logiciel HP ou en utilisant une clé USB.

Pourquoi l'imprimante indique-t-elle que le toner est vide alors qu'il est nouveau ?

Assurez-vous que le toner est correctement installé et qu'il est compatible avec votre modèle d'imprimante. Vérifiez également si le toner a été retiré de son emballage et que toutes les protections ont été enlevées.

Comment résoudre un problème de qualité d'impression, comme des lignes ou des taches ?

Exécutez un nettoyage du tambour d'impression à partir du menu de l'imprimante. Vérifiez également le niveau de toner et remplacez-le si nécessaire. Assurez-vous que le papier est propre et en bon état.

Comment configurer l'imprimante pour l'impression sans fil ?

Accédez au menu des paramètres réseau de l'imprimante et sélectionnez l'option Wi-Fi. Suivez les instructions à l'écran pour connecter l'imprimante à votre réseau sans fil en entrant le mot de passe si nécessaire.

Que faire si l'imprimante affiche un message d'erreur ?

Notez le code d'erreur affiché et consultez le manuel d'utilisateur ou le site Web de support HP pour des informations spécifiques sur la signification de ce code et des instructions pour le résoudre.

MODE D'EMPLOI LASERJET ENTERPRISE M609DN, LASERJET ENTERPRISE M609X HP

User Guide

M607n

M607dn

M608n

M608dn

M609dn

M608x

M609x

HP LaserJet Enterprise M607, M608, M609

User Guide

Copyright and License

Copyright 2017 HP Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 5/2017

Trademark Credits

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

OS X is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

Google™ is a trademark of Google Inc.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Printer overview 1

Printer views 2

Printer front view 2

Printer back view 3

Interface ports 4

Control-panel view (keypad control panel, M607n, M607dn, M608n, M608dn, M609dn models) .... 5

Control-panel view (touchscreen control panel, M608x, M609x models) 7

How to use the touchscreen control panel 9

Printer specifications 10

Technical specifications 10

Supported operating systems 11

Mobile printing solutions 13

Printer dimensions 14

Power consumption, electrical specifications, and acoustic emissions 16

Operating environment range 16

Printer hardware setup and software installation 17

2 Paper trays 19

Introduction 20

Load paper to Tray 1 (multipurpose tray) 21

Tray 1 paper orientation 22

Use alternative letterhead mode 26

Enable Alternative Letterhead Mode by using the printer control-panel menus 26

Load paper to Tray 2 27

Introduction 27

Tray 2 and the 550-sheet trays paper orientation 29

Use alternative letterhead mode 32

Enable Alternative Letterhead Mode by using the printer control-panel menus 32

Load the 2,100-sheet high-capacity input tray 33

Load and print envelopes 35

Introduction 35

Print envelopes 35

Envelope orientation 36

Load and print labels 37

Introduction 37

Manually feed labels 37

Label orientation 37

Configure the stapling mailbox accessory 38

Configure the default staple location 38

Configure the operation mode 39

3 Supplies, accessories, and parts 41

Order supplies, accessories, and parts 42

Ordering 42

Supplies and accessories 42

Maintenance/long-life consumables 43

Configure the HP toner-cartridge-protection supply settings 44

Introduction 44

Enable or disable the Cartridge Policy feature 44

Use the printer control panel to enable the Cartridge Policy feature 44

Use the printer control panel to disable the Cartridge Policy feature 44

Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature 45

Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature 46

Troubleshoot Cartridge Policy control panel error messages 47

Enable or disable the Cartridge Protection feature 47

Use the printer control panel to enable the Cartridge Protection feature 47

Use the printer control panel to disable the Cartridge Protection feature 47

Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature .... 48

Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 49

Troubleshoot Cartridge Protection control panel error messages 50

Replace the toner cartridge 51

Replace the staple cartridge 55

4 Print 57

Print tasks (Windows) 58

How to print (Windows) 58

Automatically print on both sides (Windows) 60

Manually print on both sides (Windows) 60

Print multiple pages per sheet (Windows) 61

Select the paper type (Windows) 61

Additional print tasks 62

Print tasks (OS X) 63

How to print (OS X) 63

Automatically print on both sides (OS X) 63

Manually print on both sides (OS X) 63

Print multiple pages per sheet (OS X) 64

Select the paper type (OS X) 64

Additional print tasks 64

Store print jobs on the printer to print later or print privately 66

Introduction 66

Create a stored job (Windows) 66

Create a stored job (OS X) 68

Print a stored job 68

Delete a stored job 69

Information sent to printer for Job Accounting purposes 69

Mobile printing 70

Introduction 70

Wireless Direct Print and NFC Printing 70

HP ePrint via email 71

HP ePrint software 72

AirPrint 72

Android embedded printing 73

Print from the USB port 74

Introduction 74

Enable the USB port for printing 74

Print USB documents 75

5 Manage the printer 77

Advanced configuration with HP Embedded Web Server (EWS) 78

Introduction 78

How to access the HP Embedded Web Server (EWS) 78

HP Embedded Web Server features 79

Information tab 80

General tab 80

Print tab 81

Troubleshooting tab 82

Security tab 83

HP Web Services tab 83

Networking tab 83

Other Links list 85

Configure IP network settings 86

Printer sharing disclaimer 86

View or change network settings 86

Rename the printer on a network 87

Manually configure IPv4 TCP/IP parameters from the control panel 88

Manually configure IPv6 TCP/IP parameters from the control panel 88

Link speed and duplex settings 88

Printer security features 90

Introduction 90

Security statements 90

IP Security 90

Assign an administrator password 90

Encryption support: HP High Performance Secure Hard Disks 91

Lock theformatter 92

Energy-conservation settings 93

Introduction 93

Print with EconoMode 93

Set the sleep timer and configure the printer to use 1 watt or less of power 93

HP Web Jetadmin 95

Software and firmware updates 96

6 Solve problems 97

Customer support 98

Control panel help system 99

Restore factory settings 100

Introduction 100

Method one: Restore factory settings from the printer control panel 100

Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers only) 100

A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 102

Change the "Very Low" settings 102

Order supplies 102

Printer does not pick up paper or misfeeds 103

Introduction 103

The printer does not pick up paper 103

The printer picks up multiple sheets of paper 105

Clear paper jams 109

Introduction 109

Paper jam locations 109

Auto-navigation for clearing paper jams 110

Experiencing frequent or recurring paper jams? 110

Clear paper jams in Tray 1 111

Clear paper jams in Trays 2, 3, 4, or 5 114

Clear paper jams in the 2,100-sheet high-capacity input tray 117

Clear paper jams in the rear door and fuser area 120

Clear paper jams in the output bin 123
Clear paper jams in the duplexer 123
Clear paper jams in the envelope feeder 124
Clear paper jams in the HP Stapling Mailbox accessory 126
Clear staple jams 127

Improve print quality 130
Introduction 130
Print from a different software program 130
Check the paper-type setting for the print job 130
Check the paper type setting (Windows) 130
Check the paper type setting (OS X) 131
Check toner-cartridge status 131
Print a cleaning page 131
Visually inspect the toner cartridge 132
Check paper and the printing environment 132
Step one: Use paper that meets HP specifications 132
Step two: Check the environment 132
Step three: Set the individual tray alignment 133
Try a different print driver 133
Check the EconoMode settings 134
Adjust print density 134

Image defects table 136

Solve wired network problems 143

Introduction 143
Poor physical connection 143
The computer is using the incorrect IP address for the printer 143
The computer is unable to communicate with the printer 144
The printer is using incorrect link and duplex settings for the network 144
New software programs might be causing compatibility problems 144
The computer or workstation might be set up incorrectly 144
The printer is disabled, or other network settings are incorrect 144

Solve wireless network problems 145

Introduction 145
Wireless connectivity checklist 145
The printer does not print after the wireless configuration completes 146
The printer does not print, and the computer has a third-party firewall installed 146
The wireless connection does not work after moving the wireless router or printer 146
Cannot connect more computers to the wireless printer 146
The wireless printer loses communication when connected to a VPN 147
The network does not appear in the wireless networks list 147
The wireless network is not functioning 147

Reduce interference on a wireless network 147

Index 149

1 Printer overview

• Printer views
• Printer specifications
• Printer hardware setup and software installation

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.

HP's all-inclusive help for the printer includes the following information:

Install and configure
Learn and use
- Solve problems
Download software and firmware updates
Join support forums
Find warranty and regulatory information

Printer views

• Printer front view
• Printer back view
• Interface ports
  Control-panel view (keypad control panel, M607n, M607dn, M608n, M608dn, M609dn models)
  Control-panel view (touchscreen control panel, M608x, M609x models)

Printer front view

1 M607n, M607dn, M608n, M608dn, M609dn: Keypad control panel

M608x, M609x: Color touchscreen display control panel (tilts up for easier viewing)

2 Output bin
3 Latch to release the cartridge door (access to the toner cartridge)
4 On/off button
5 Cartridge door and Tray 1
6 Tray 2
7 Easy-access USB printing port
8 Hardware integration pocket (for connecting accessories and third-party devices)
9 1x550-sheet paper feeder, Tray 3 (included with the M608z and M609z models; optional for the other models)

NOTE: The printer is shown without a finishing accessory attached.

1	Slot for a cable-type security lock
2	Formatter plate (contains the interface ports)
3	Rear door (for jam access)
4	Serial number and product number label
5	Power connection

Interface ports

1 Host USB port for connecting external USB devices (this port might be covered)
2 Local area network (LAN) Ethernet (RJ-45) network port
3 Hi-Speed USB 2.0 printing port

NOTE: For easy-access USB printing, use the USB port near the control panel.

Control-panel view (keypad control panel, M607n, M607dn, M608n, M608dn, M609dn models)

Use the control panel to obtain printer and job status information and to configure the printer.

1	Reset button	Select the Reset button to clear changes, release the printer from a paused state, reset the copy count field, display hidden errors, and restore the default settings (including the language and keyboard layout).
2	Sign In or Sign Out icon	Select the Sign In button to access secured features. Select the Sign Out button to sign out of the printer. The printer restores all options to the default settings. NOTE: This icon displays only if the administrator has configured the printer to require permission for access to features.
3	Applications area	Select any of the icons to open the application. NOTE: The available applications vary by printer. The administrator can configure which applications appear and the order in which they appear.
4	Home button	Returns to the Home screen
5	Information 1 button	Select the information button to access several types of printer information. Select the items on the screen for the following information:Display Language: Change the language setting for the current user session.Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or other device.Wireless: View or change wireless connection settings (for the M652n, M652d, and M653dn models, only when an optional wireless accessory is installed).Ethernet: View or change Ethernet connection settings.HP Web Services: View information to connect and print to the printer using HP Web Services (ePrint).
6	Help 2 button	Provides a list of help topics or information about a topic when using the Home screen, an app, an option, or a feature
7	Back 3 button	Backs up one level in the menu tree or backs up one numeric entry
8	Up arrow 4 button	Navigates to the previous item or widget in the list, or increases the value of numeric items
9	Message Center 5 button	Displays the Message Center
10	Left arrow 6 button	Navigates to the previous item, widget, or level in a menu tree (but does not exit the app), or decreases the value of numeric items
11	OK button	Saves the selected value for an item, activates a focused button, or clears an error condition when the condition is clearable
12	Right arrow 7 button	Navigates to the next item, widget, or level in a menu tree, or increases the value of numeric items
13	Start 8 button	Starts the print job
14	Down arrow 9 button	Navigates to the next item or widget in the list, or decreases the value of numeric items
15	Cancel 10 button	Pauses the printer and displays a message confirming the job cancellation, if there is an active job
16	Clear 11 button	Clears the entire entry in an input field
17	Sign In or Sign Out button	Press the Sign In button to access secured features.Press the Sign Out button to sign out of the printer. The printer restores all options to the default settings.
18	Numeric keypad	Enters numeric values
19	Home-screen page indicator	Indicates the number of pages on the Home screen or in an application. The current page is highlighted. Use the arrow buttons to scroll between pages.

Control-panel view (touchscreen control panel, M608x, M609x models)

The Home screen provides access to the printer features and indicates the current status of the printer.

Return to the Home screen at any time by touching the Home button on the left side of the printer control panel, or touch the Home button in the upper-left corner of most screens.

NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.

1	Reset button	Touch the Reset button to clear changes, release the printer from a paused state, reset the copy count field, display hidden errors, and restore the default settings (including the language and keyboard layout).
2	Sign In or Sign Out button	Touch the Sign In button to access secured features. Touch the Sign Out button to sign out of the printer. The printer restores all options to the default settings. NOTE: This button displays only if the administrator has configured the printer to require permission for access to features.
3	Information ① button	Touch the information button to access a screen that provides access to several types of printer information. Touch the buttons at the bottom of the screen for the following information: Display Language: Change the language setting for the current user session. Sleep Mode: Place the printer into sleep mode. Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or other device with Wi-Fi. Wireless: View or change wireless connection settings (wireless models only). Ethernet: View or change Ethernet connection settings. HP Web Services: View information to connect and print to the printer using HP Web Services (ePrint).
4	Help ② button	Touch the Help button to open the embedded help system.
5	Current time	Displays the current time.
6	Applications area	Touch any of the icons to open the application. Swipe the screen sideways to access more applications. NOTE: The available applications vary by printer. The administrator can configure which applications appear and the order in which they appear.

7 Home-screen page indicator Indicates the number of pages on the Home Screen or in an application. The current page is highlighted. Swipe the screen sideways to scroll between pages.
8 Home button Touch the Home button to return to the Home screen.

How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Action	Description	Example
Touch	Touch an item on the screen to select that item or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling.	Touch the Settings icon to open the Settings app.
Swipe	Touch the screen and then move your finger horizontally to scroll the screen sideways.	Swipe until the Settings app displays.
Scroll	Touch the screen and then move your finger vertically to scroll the screen up and down. When scrolling through menus, briefly touch the screen to stop the scrolling.	Scroll through the Settings app.

Printer specifications

IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change. For current information, see www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.

Technical specifications
Supported operating systems
- Mobile printing solutions
- Printer dimensions
Power consumption, electrical specifications, and acoustic emissions
- Operating environment range

Technical specifications

Model name Product number		M607n, M608n KOQ14A, KOQ17A	M607dn, M608dn, M609dn KOQ15A, KOQ18A, MOP32A, KOQ21A	M608x. M609x KOQ19A, KOQ22A
Paper handling	Tray 1 (100-sheet capacity)	✓	✓	✓
	Tray 2 (550-sheet capacity)	✓	✓	✓
	1x550-sheet paper feeder	Optional	Optional	✓
	NOTE: The printer supports as many as six input trays.
	2,100-sheet high-capacity feeder	Optional	Optional	Optional
	NOTE: This accessory can be combined with as many as three 1x550-sheet feeders.
	Automatic duplex printing	Not supported	✓	✓
	Envelope feeder cassette for printing up to 75 envelopes	Optional	Optional	Optional
	Tray 2 extension cover for printing on Legal-size media	✓	✓	✓
	HP Stapling Mailbox	Optional	Optional	Optional
	NOTE: Printer has 6-bin mailbox capability when standard output bin is included, for a total capacity of six bins and 1,300 sheets.
Connectivity	10/100/1000 Ethernet LAN connection with IPv4 and IPv6	✓	✓	✓
	Hi-Speed USB 2.0	✓	✓	✓
	Easy-access USB port for printing and scanning without a computer and upgrading the firmware	✓	✓	✓
	Hardware integration pocket (HIP) for connecting accessory and third-party devices	✓	✓	✓
	HP Internal USB Ports	Optional	Optional	Optional
	HP Jetdirect 3000w NFC/Wireless Accessory for printing from mobile devices	Optional	Optional	Optional
	HP near field communication (NFC) and Wi-Fi Direct accessory for printing from mobile devices	Optional	Optional	Optional
	HP Jetdirect 2900nw Print Server accessory for wireless connectivity	Optional	Optional	Optional
Memory	512 MB memory, expandable to 1.5 GB by adding 1 GB DIMM	✓	✓	✓
	HP Secure High-Performance Hard Disk	Optional	Optional	Optional
Security	HP Trusted Platform Module for encrypting all data that passes through the printer	Optional	Optional	Optional
Control-panel display and input	Color keypad control panel	✓	✓	Not supported
	Constant-view color touchscreen control panel	Not supported	Not supported	✓
Print	Prints 52 pages per minute (ppm) on A4 and 55 ppm on letter-size paper	M607n	M607dn
	Prints 61 ppm on A4 and 65 ppm on letter-size paper	M608n	M608dn	M608x
	Prints 71 ppm on A4 and 75 ppm on letter-size paper		M609dn	M609x
	Easy-access USB printing (no computer required)	✓	✓	✓

Supported operating systems

The following information applies to the printer-specific Windows PCL 6 and HP print drivers for OS X and to the software installer.

Windows: The HP Software Installer installs the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, or the "HP PCL-6" version 4 print driver, depending on the Windows operating system, along with optional software when using the software installer. Download the "HP PCL.6" version 3 print driver, the

"HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support website for this printer: www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.

OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the HP Software Installer.

1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.

UNIX: For information and print drivers for UNIX® go to www.hp.com/go/unixmodelscripts.

Table 1-1 Supported operating systems and print drivers

Operating system	Print driver (for Windows, or the installer on the web for OS X)	Notes
Windows®XP SP3, 32-bit	The“HP PCL.6” printer-specific print driver is installed for this operating system as part of the software installation.	Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best effort support for the discontinued XP operating system. Some features of the print driver are not supported.
Windows Vista®, 32-bit	The“HP PCL.6” printer-specific print driver is installed for this operating system as part of the software installation.	Microsoft retired mainstream support for Windows Vista in April 2012. HP will continue to provide best effort support for the discontinued Vista operating system. Some features of the print driver are not supported.
Windows Server 2003 SP2, 32-bit	The“HP PCL.6” printer-specific print driver is available for download from the printer-support website. Download the driver, and then use the Microsoft Add Printer tool to install it.	Microsoft retired mainstream support for Windows Server 2003 in July 2010. HP will continue to provide best effort support for the discontinued Server 2003 operating system. Some features of the print driver are not supported.
Windows 7, 32-bit and 64-bit	The“HP PCL 6” printer-specific print driver is installed for this operating system as part of the software installation.
Windows 8, 32-bit and 64-bit	The“HP PCL 6” printer-specific print driver is installed for this operating system as part of the software installation.	Windows 8 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.
Windows 8.1, 32-bit and 64-bit	The“HP PCL-6” V4 printer-specific print driver is installed for this operating system as part of the software installation.	Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.
Windows 10, 32-bit and 64-bit	The“HP PCL-6” V4 printer-specific print driver is installed for this operating system as part of the software installation.
Windows Server 2008 SP2, 32-bit	The“HP PCL.6” printer-specific print driver is available for download from the printer-support website. Download the driver, and then use the Microsoft Add Printer tool to install it.	Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best effort support for the discontinued Server 2008 operating system. Some features of the print driver are not supported.
Windows Server 2008 SP2, 64-bit	The “HP PCL 6” printer-specific print driver is available for download from the printer-support website. Download the driver, and then use the Microsoft Add Printer tool to install it.	Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best effort support for the discontinued Server 2008 operating system.
Windows Server 2008 R2, SP 1, 64-bit	The “HP PCL 6” printer-specific print driver is available for download from the printer-support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012, 64-bit	The PCL 6 printer-specific print driver is available for download from the printer-support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012 R2, 64-bit	The PCL 6 printer-specific print driver is available for download from the printer-support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
OS X 10.10 Yosemite, OS X 10.11 El Capitan, OS X 10.12 Sierra	The HP print driver is available for download from 123.hpc.com/LaserJet. The HP installer software for OS X is not included in the HP Software Installer.	For OS X, download the installer from 123.hpc.com/LaserJet. 1. Go to 123.hpc.com/LaserJet. 2. Follow the steps provided to download the printer software.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609 for HP's all-inclusive help for the printer.

NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.

Table 1-2 Minimum system requirements

Windows	OS X
CD-ROM drive, DVD drive, or an Internet connection	Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection	1 GB of available hard-disk space
400 MB of available hard-disk space
1 GB RAM (32-bit) or 2 GB RAM (64-bit)

Mobile printing solutions

HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/LaserJetMobilePrinting.

NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.

Wi-Fi Direct (wireless models only)
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected)
HP ePrint app (Available for Android, iOS, and Blackberry)
HP All-in-One Remote app for iOS and Android devices
HP ePrint software
Google Cloud Print
AirPrint
Android Printing

Printer dimensions

Table 1-3 Dimensions for M607n, M607dn, M608n, M608dn, M609dn models

	Printer fully closed	Printer fully opened
Height	380 mm (17.8 in)	453 mm (17.8 in)
Depth	466 mm (18.3 in)	1,040 mm (40.9 in)
Width	431 mm (17 in)	431 mm (17 in)
Weight (with toner cartridge)	20.6 kg (45.4 lb)

Table 1-4 Dimensions for M6608x, M609x

	Printer fully closed	Printer fully opened
Height	505 mm (19.9 in)	581 mm (22.9 in)
Depth	466 mm (18.3 in)	1,100 mm (43.3 in)
Width	431 mm (17 in)	431 mm (17 in)
Weight (with toner cartridge)	26.3 kg (58 lb)

Table 1-5 Dimensions for the 1 × 550 -sheet paper feeder

	Accessory fully closed	Accessory fully opened
Height	148 mm (5.8 in)	148 mm (5.8 in)
Depth	466 mm (18.3 in)	790 mm (31.1 in)
Width	426 mm (16.7 in)	426 mm (16.7 in)
Weight	5.7 kg (12.6 lb)

Table 1-6 Dimensions for the printer with a 1x550-sheet paper feeder

	Printer fully closed	Printer fully opened
Height	505 mm (19.9 in)	581 mm (22.9 in)
Depth	466 mm (18.3 in)	1,100 mm (43.3 in)
Width	431 mm (17 in)	431 mm (17 in)
Weight (with toner cartridge)	26.3 kg (58 lb)

Table 1-7 Dimensions for the 2,100-sheet HCI with stand

	Accessory fully closed	Accessory fully opened
Height	341 mm (13.4 in)	341 mm (13.4 in)
Depth	466 mm (18.3 in)	864 mm (34 in)
Width	426 mm (16.7 in)	426 mm (16.7 in)
Weight	9.98 kg (22 lb)

Table 1-8 Dimensions for the printer with a 2,100-sheet HCI with stand

	Printer fully closed	Printer fully opened
Height	698 mm (27.5 in)	773 mm (30.4 in)
Depth	466 mm (18.3 in)	1,180 mm (46.5 in)
Width	431 mm (17 in)	431 mm (17 in)
Weight (with toner cartridge)	30.6 kg (67.4 lb)

Table 1-9 Dimensions for the envelope feeder

	Accessory fully closed	Accessory fully opened
Height	148 mm (5.8 in)	148 mm (5.8 in)
Depth	466 mm (18.3 in)	790 mm (31.1 in)
Width	426 mm (16.7 in)	426 mm (16.7 in)
Weight	5.8 kg (12.8 lb)

Table 1-10 Dimensions for the printer with an envelope feeder

	Printer fully closed	Printer fully opened
Height	505 mm (19.9 in)	581 mm (22.9 in)
Depth	466 mm (18.3 in)	1,100 mm (43.3 in)
Width	431 mm (17 in)	431 mm (17 in)
Weight (with toner cartridge)	26.4 kg (58.2 lb)

Table 1-11 Dimensions for the HP Stapling Mailbox

	Accessory fully closed	Accessory fully opened
Height	429 mm (16.9 in)	429 mm (16.9 in)
Depth	504 mm (19.8 in)	614 mm (24 in)
Width	475 mm (18.7 in)	511 mm (20.1 in)
Weight	11.3 kg (25 lb)

Table 1-12 Dimensions for the printer with an HP Stapling Mailbox

	Printer fully closed	Printer fully opened
Height	775 mm (30.5 in)	775 mm (30.5 in)
Depth	466 mm (18.3 in)	1,100 mm (43.3 in)
Width	472 mm (18.6 in)	608 mm (23.9 in)
Weight (with toner cartridge)	31.9 kg (70.4 lb)

1 These values are subject to change. For current information, go to www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.

Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609 for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the printer warranty.

Operating environment range

Table 1-13 Operating environment range

Environment	Recommended	Allowed
Temperature	17° to 25°C (62.6° to 77°F)	15° to 32.5°C (59° to 90.5°F)
Relative humidity	30% to 70% relative humidity (RH)	10% to 80% RH
Altitude	Not applicable	0 to 3048 m (0 to 10,000 ft)

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609 for HP's all-inclusive help for the printer. Find the following support:

Install and configure
Learn and use
- Solve problems
Download software and firmware updates
- Join support forums
Find warranty and regulatory information

2 Paper trays

Introduction
- Load paper to Tray 1 (multipurpose tray)
- Load paper to Tray 2
- Load the 2,100-sheet high-capacity input tray
- Load and print envelopes
- Load and print labels
- Configure the stapling mailbox accessory

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.

HP's all-inclusive help for the printer includes the following information:

Install and configure
Learn and use
- Solve problems
Download software and firmware updates
- Join support forums
Find warranty and regulatory information

Introduction

CAUTION: Do not extend more than one paper tray at a time.

Do not use paper tray as a step.

Keep hands out of paper trays when closing.

All trays must be closed when moving the printer.

Load paper to Tray 1 (multipurpose tray)

The following information describes how to load paper in Tray 1.

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

1. Open Tray 1.

1. Adjust the paper-width guides by squeezing the blue adjustment latch and sliding the guides to the size of the paper being used.

1. Load paper in the tray. For information about how to orient the paper, see Table 2-1 Tray 1 paper orientation on page 22.
2. Adjust the width guides so that they touch the paper stack, but do not bend it.

Tray 1 paper orientation

Table 2-1 Tray 1 paper orientation

Paper type	Duplex mode	Paper size	How to load paper
Letterhead or preprinted	1-sided printing, no HP Stapling Mailbox	Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Double Postcard (JIS))	Face-up Top edge leading into the printer
	Automatic 2-sided printing or with Alternative Letterhead Mode enabled, no HP Stapling Mailbox	Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm	Face-down Bottom edge leading into the printer
	1-sided printing with HP Stapling Mailbox	Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Double Postcard (JIS))	Face-up Bottom edge leading into the printer
	Automatic 2-sided printing or with Alternative Letterhead Mode enabled, with HP Stapling Mailbox	Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm	Face-down Top edge leading into the printer
Prepunched	1-sided printing, no HP Stapling Mailbox	Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Double Postcard (JIS))	Face-up Holes toward the left side of the printer
	Automatic 2-sided printing or with Alternative Letterhead Mode enabled, no HP Stapling Mailbox	Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm	Face-down Holes toward the left side of the printer
	1-sided printing, with HP Stapling Mailbox	Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Double Postcard (JIS))	Face-up Holes toward the right side of the printer
	Automatic 2-sided printing or with Alternative Letterhead Mode enabled, with HP Stapling Mailbox	Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm	Face-down Holes toward the right side of the printer

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.

To use the feature, enable it by using the printer control-panel menus.

Enable Alternative Letterhead Mode by using the printer control-panel menus

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

3. Copy/Print or Print
   Manage Trays
   Alternative Letterhead Mode

4. Select Enabled, and then touch the Save button or press the OK button.

Load paper to Tray 2

Introduction

The following information describes how to load paper into Tray 2 and the optional 550-sheet trays. These trays hold up to 550 sheets of 75g / m^2 (20 lb) paper.

NOTE: The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown here.

1. Open the tray.

NOTE: Do not open this tray while it is in use.

1. Adjust the paper-length and paper-width guides by squeezing the blue adjustment latches and sliding the guides to the size of the paper being used.

1. Load paper into the tray. Check the paper to verify that the guides touch the stack, but do not bend it. For information about how to orient the paper, see Table 2-2 Tray 2 and the 550-sheet trays paper orientation on page 29.
   NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator.
   NOTE: If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam.
2. Close the tray.

1. The tray configuration message displays on the printer control panel.
2. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a different paper size or type.

For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer control panel.
7. Select the correct type and size, and then touch the OK button.

Table 2-2 Tray 2 and the 550-sheet trays paper orientation

Paper type	Duplex mode	Paper size	How to load paper
Letterhead or preprinted	1-sided printing, no HP Stapling Mailbox	Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Double Postcard (JIS))	Face-down Bottom edge at the back of the tray
	Automatic 2-sided printing or with Alternative Letterhead Mode enabled, no HP Stapling Mailbox	Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm	Face-up Top edge at the back of the tray
	1-sided printing, with HP Stapling Mailbox	Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 95 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Double Postcard (JIS))	Face-down Top edge at the back of the tray
	Automatic 2-sided printing or with Alternative Letterhead Mode enabled, with HP Stapling Mailbox	Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm	Face-up Bottom edge at the back of the tray
Prepunched	1-sided printing, no HP Stapling Mailbox	Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Double Postcard (JIS))	Face-down Holes toward the left side of the printer
	Automatic 2-sided printing or with Alternative Letterhead Mode enabled, no HP Stapling Mailbox	Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm	Face-up Holes toward the left side of the printer
	1-sided printing, with HP Stapling Mailbox	Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Double Postcard (JIS))	Face-down Holes toward the right side of the printer
	Automatic 2-sided printing or with Alternative Letterhead Mode enabled, with HP Stapling Mailbox	Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm	Face-up Holes toward the right side of the printer

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.

To use the feature, enable it by using the printer control-panel menus.

Enable Alternative Letterhead Mode by using the printer control-panel menus

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

3. Copy/Print or Print
   Manage Trays
   Alternative Letterhead Mode

4. Select Enabled, and then touch the Save button or press the OK button.

Load the 2,100-sheet high-capacity input tray

The following information describes how to load paper in the high-capacity input tray, which is available as an accessory for all models. The tray holds up to 2,100 sheets of 75g / m^2 (20 lb) paper.

1. Open the tray.

NOTE: Do not open this tray while it is in use.

1. Adjust the paper-width guide to the correct position for the paper.

1. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it.
   NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator.
   NOTE: If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam.
2. Close the tray.

1. The tray configuration message displays on the printer control panel.
2. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a different paper size or type.
3. Select the correct type and size, and then touch the OK button.

Load and print envelopes

Introduction

The following information describes how to print and load envelopes. Use Tray 1 or the envelope feeder accessory to print on envelopes. Tray 1 holds up to 10 envelopes; the envelope feeder accessory holds up to 75 envelopes.

To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer.

Print envelopes

Print envelopes from Tray 1

1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and then select the printer.

1. Click or tap the Paper/Quality tab.
2. In the Paper size drop-down list, select the correct size for the envelopes.
3. In the Paper type drop-down list, select Envelope.
4. In the Paper source drop-down list, select Manual feed.
5. Click the OK button to close the Document Properties dialog box.
6. In the Print dialog box, click the OK button to print the job.

Print envelopes from the envelope feeder accessory

1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for different software programs.

To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and then select the printer.

1. Click or tap the Paper/Quality tab.
2. Complete one of the following steps:

In the Paper size drop-down list, select the correct size for the envelopes.
In the Paper type drop-down list, select Envelope.
- In the Paper source drop-down list, select Tray 3 or Tray 4—whichever tray corresponds to the envelope feeder.

1. Click the OK button to close the Document Properties dialog box.
2. In the Print dialog box, click the OK button to print the job.

Envelope orientation

NOTE: The printer does not support duplex printing on envelopes.

Tray	Envelope size	How to load
Tray 1	Envelope #9, Envelope #10, Envelope Monarch, Envelope B5, Envelope C5, Envelope C6, Envelope DL	Face-up Short, postage end leading into the printer.
Envelope feeder accessory	Envelope #9, Envelope #10, Envelope Monarch, Envelope B5, Envelope C5, Envelope C6, Envelope DL	Face-up Short, return address end leading into the printer.

Load and print labels

Introduction

The following information describes how to print and load labels.

To print on sheets of labels, use Tray 2 or one of the optional 550-sheet trays.

NOTE: Tray 1 does not support labels.

To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer. When using manual feed, the printer waits to print the job until it detects that the tray has been opened.

Manually feed labels

1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and then select the printer.

1. Click the Paper/Quality tab.
2. In the Paper size drop-down list, select the correct size for the sheets of labels.
3. In the Paper type drop-down list, select Labels.
4. In the Paper source drop-down list, select Manual feed.
5. Click the OK button to close the Document Properties dialog box.
6. In the Print dialog box, click the Print button to print the job.

Label orientation

Tray	How to load labels
Trays 2-5	Face-down Top edge at the back of the tray

Configure the stapling mailbox accessory

The following information describes how to load staples and configure the options for the stapling mailbox accessory.

The stapling mailbox accessory can staple documents in the upper left or upper right corners, and it can stack up to 1,000 sheets of paper in the three output bins. The output bins have three mode-configuration options: stacker mode, mailbox mode, or function separator mode.

• Configure the default staple location
• Configure the operation mode

Configure the default staple location

1. Open the Settings menu.

2. Open the following menus:

3. Manage Stapler/Stacker
   Staple

4. Select a staple location from the list of options, and then select Save or OK. The following options are available:

None: No staples
- Top left or right: If the document has portrait orientation, the staple is in the top left corner of the short edge of the paper. If the document has landscape orientation, the staple is in the top right corner of the long edge of the paper.
Top left: The staple is in the top left corner of the short edge of the paper.
- Top right: The staple is in the top right corner of the long edge of the paper.

1 Top left corner of the short edge of the paper
2 Top right corner of the long edge of the paper

Configure the operation mode

Use this procedure to configure how the printer sorts jobs into the output bins.

1. From the Home screen on the printer control panel, swipe until the Settings menu displays. Touch the Settings icon to open the menu.
2. Open the following menus:

Manage Stapler/Stacker
Operation Mode

1. Select a mode from the list of options, and then touch the Save button. The following options are available:

2. Mailbox: The printer places jobs in different bins according to the person who sent them.

3. Stacker: The printer stacks jobs in the bins from bottom to top.
4. Function Separator: The printer places jobs in different bins according to printer function such as print jobs, copy jobs, or fax jobs.

To configure the HP print driver for the selected operation mode, complete the following steps:

NOTE: Windows XP and Vista (Server 2003/2008) HP PCL.6 drivers do not support output devices.

Windows 7

1. Make sure the printer is turned on and connected to the computer or a network.
2. Open the Windows® Start menu, and then click Devices and Printers.
3. Right-click the name of the printer, and then select Printer Properties.
4. Click the Device Settings tab.
5. Select Update Now. Or, in the drop-down menu next to Automatic Configuration, select Update Now.

Windows ^ 8.0, 8.1, and 10

1. Right-click on the bottom-left corner of the screen.
2. Select Control Panel. Under Hardware and Sound, select View devices and printers.
3. Right-click the name of the printer, and then select Printer Properties.
4. Click the Device Settings tab.
5. Select Update Now. Or, in the drop-down menu next to Automatic Configuration, select Update Now.

NOTE: Newer V4 drivers do not support Update Now. For these drivers, manually configure the operation mode under Accessory Output Bin.

OSX

1. From the Apple menu, click System Preferences.

2. Select Print & Scan (or Printers & Scanners).

3. Select the printer, and then select Options & Supplies. Select Driver.

4. Manually configure the Accessory Output Mode.

3 Supplies, accessories, and parts

• Order supplies, accessories, and parts
• Configure the HP toner-cartridge-protection supply settings
• Replace the toner cartridge
• Replace the staple cartridge

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.

HP's all-inclusive help for the printer includes the following information:

Install and configure
Learn and use
- Solve problems
Download software and firmware updates
- Join support forums
Find warranty and regulatory information

Order supplies, accessories, and parts

Ordering

Order supplies and paper	www.hp.com/go/suresupply
Order genuine HP parts or accessories	www.hp.com/buy/parts
Order through service or support providers	Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS)	To access, in a supported Web browser on your computer, enter the printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply website, which provides options for purchasing Original HP supplies.

Supplies and accessories

Item	Description	Cartridge number	Part number
Supplies
HP 37Y Extra High Yield Black Original LaserJet Toner Cartridge	Extra high-capacity replacement toner cartridge	37Y	CF237Y
HP 37X High Yield Black Original LaserJet Toner Cartridge	High-capacity replacement toner cartridge	37X	CF237X
HP 37A Black Original LaserJet Toner Cartridge	Standard-capacity replacement toner cartridge	37A	CF237A
HP Staple Cartridge Refill	Replacement staple cartridge	Not applicable	C5967A
Accessories
1 GB Memory DIMM Kit	Memory upgrade kit	Not applicable	G6W84A
HP LaserJet 550-sheet Paper Tray	Optional input tray	Not applicable	L0H17A
HP 2,100-sheet HCI feeder with stand	Optional high-capacity input feeder and stand	Not applicable	L0H18A
HP LaserJet Envelope Feeder	Optional envelope feeder input tray	Not applicable	L0H21A
HP Stapling Mailbox	Stapling mailbox accessory	Not applicable	L0H20A
HP Internal USB Ports	Optional USB ports for connecting third-party devices	Not applicable	B5L28A
HP Secure High Performance Hard Disk Drive	Replacement hard drive	Not applicable	B5L29A
HP Jetdirect 2900nw Print Server	USB wireless print server accessory	Not applicable	J8031A
HP Jetdirect 3000w NFC/ Wireless Accessory	Wireless accessory for “touch” printing from mobile devices	Not applicable	J8030A
HP Trusted Platform Module Accessory	Automatic encryption accessory	Not applicable	F5S62A

Maintenance/LLC Kit	Part number	Estimated life1
HP LaserJet 110v Maintenance Kit	L0H24A	225,000 pages
HP LaserJet 220v Maintenance Kit	L0H25A	225,000 pages

HP Maintenance/Long Life Consumables (LLC) life specifications are estimations based on the LLC life test conditions listed below. Actual individual life/yield during normal use varies depending on usage, environment, paper and other factors. Estimated life is not an implied guarantee or warrantable.

The LLC life test conditions

• Print coverage: 5% evenly distributed across the page
  Environment: 17^ to 25^ C (62.6° to 77°F); 30%-70% relative humidity (RH)
  Media size: Letter/A4
  Media weight: 75 ~g / m^2 (20 lb) plain media
  Job size: 4 pages
• Short edge feed (A3) (i.e., Legal size media)

Factors that can reduce life from the conditions above:

Media narrower than Letter/A4 widths (thermal slow downs equal more rotations)
- Paper heavier than 75 ~g / m^2 (20 lb) (heavier media creates higher stress on printer components)
- Print jobs smaller than 4 image (smaller jobs mean more thermal cycling and more rotations)

Configure the HP toner-cartridge-protection supply settings

Introduction
Enable or disable the Cartridge Policy feature
- Enable or disable the Cartridge Protection feature

Introduction

Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and protect the cartridges that are installed from theft. These features are available with HP FutureSmart versions 3 and later.

• Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing only genuine HP cartridges to be used with the printer. Using genuine HP cartridges ensures the best possible print quality. When someone installs a cartridge that is not a genuine HP cartridge, the printer control panel displays a message that the cartridge is unauthorized and it provides information explaining how to proceed.
• Cartridge Protection: This feature permanently associates toner cartridges with a specific printer, or fleet of printers, so they cannot be used in other printers. Protecting cartridges protects your investment. When this feature is enabled, if someone attempts to transfer a protected cartridge from the original printer into an unauthorized printer, that printer will not print with the protected cartridge. The printer control panel displays a message that the cartridge is protected, and it provides information explaining how to proceed.

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed.

Both features are off by default. Follow these procedures to enable or disable them.

Enable or disable the Cartridge Policy feature

NOTE: Enabling or disabling this feature might require entering an administrator password.

Use the printer control panel to enable the Cartridge Policy feature

1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:

Manage Supplies
- Cartridge Policy

1. Select Authorized HP.

Use the printer control panel to disable the Cartridge Policy feature

NOTE: Enabling or disabling this feature might require entering an administrator password.

1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:

Manage Supplies
- Cartridge Policy

1. Select Off.

Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature

NOTE: The steps vary according to the type of control panel.

1 Keypad control panel
2 Touchscreen control panel

1. Open the HP Embedded Web Server (EWS):

a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and display the IP address or host name.

Touchscreen control panels: On the printer control panel, touch the ① button, and then select the Network icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

https://10.10.XXXXX/

1. Open the Print tab.
2. From the left navigation pane, select Manage Supplies.
3. In the Supply Settings area, select Authorized HP from the Cartridge Policy drop-down list.
4. Click the Apply button to save the changes.

NOTE: The steps vary according to the type of control panel.

1 Keypad control panel
2 Touchscreen control panel

1. Open the HP Embedded Web Server (EWS):

a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and display the IP address or host name.
Touchscreen control panels: On the printer control panel, touch the 1 button, and then select the Network icon to display the IP address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

https://10.10.XX.XXX/

1. Open the Print tab.
2. From the left navigation pane, select Manage Supplies.
3. In the Supply Settings area, select Off from the Cartridge Policy drop-down list.
4. Click the Apply button to save the changes.

Error message	Description	Recommended action
10.0X.30 Unauthorized <Color> Cartridge	The administrator has configured this printer to use only genuine HP supplies that are still under warranty. The cartridge must be replaced to continue printing.	Replace the cartridge with a genuine HP toner cartridge. If you believe you purchased a genuine HP supply, visit www.hp.com/qo/anticounterfeit to determine if the toner cartridge is a genuine HP cartridge, and learn what to do if it is not a genuine HP cartridge.

Enable or disable the Cartridge Protection feature

NOTE: Enabling or disabling this feature might require entering an administrator password.

Use the printer control panel to enable the Cartridge Protection feature

1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:

Manage Supplies
- Cartridge Protection

1. Select Protect Cartridges.
2. When the printer prompts to confirm, select Continue to enable the feature.

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed.

Use the printer control panel to disable the Cartridge Protection feature

1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:

Manage Supplies
- Cartridge Protection

1. Select Off.

NOTE: The steps vary according to the type of control panel.

1 Keypad control panel
2 Touchscreen control panel

1. Open the HP Embedded Web Server (EWS):

a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and display the IP address or host name.
Touchscreen control panels: On the printer control panel, touch the 1 button, and then select the Network icon to display the IP address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

https://10.10.XX.XXX/

1. Open the Print tab.
2. From the left navigation pane, select Manage Supplies.
3. In the Supply Settings area, select Protect cartridges from the Cartridge Protection drop-down list.
4. Click the Apply button to save the changes.

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed.

NOTE: The steps vary according to the type of control panel.

1 Keypad control panel
2 Touchscreen control panel

1. Open the HP Embedded Web Server (EWS):

a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet · menu. Press the OK button to open the menu and display the IP address or host name.

Touchscreen control panels: On the printer control panel, touch the button, and then select the Network · icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

https://10.10.XXXXX/

1. Open the Print tab.
2. From the left navigation pane, select Manage Supplies.
3. In the Supply Settings area, select Off from the Cartridge Protection drop-down list.
4. Click the Apply button to save the changes.

Troubleshoot Cartridge Protection control panel error messages

Error message	Description	Recommended action
10.0X.57 Protected <Color> Cartridge	The cartridge can only be used in the printer or fleet of printers that initially protected it using HP Cartridge Protection.	Replace the cartridge with a new toner cartridge.
	The Cartridge Protection feature allows an administrator to restrict cartridges to work in only one printer or fleet of printers. The cartridge must be replaced to continue printing.

Replace the toner cartridge

This printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary. The toner cartridge does not need to be replaced at this time. Consider having a replacement cartridge available to install when print quality is no longer acceptable.

Table 3-1 Toner cartridge information

Item	Description	Cartridge number	Part number
HP 37Y Extra High Yield Black Original LaserJet Toner Cartridge	Extra high-capacity replacement toner cartridge	37Y	CF237Y
HP 37X High Yield Black Original LaserJet Toner Cartridge	High-capacity replacement toner cartridge	37X	CF237X
HP 37A Black Original LaserJet Toner Cartridge	Standard-capacity replacement toner cartridge	37A	CF237A

Do not remove the toner cartridge from its package until you are ready to use it.

CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period of time.

The following illustration shows the toner-cartridge components.

CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric.

1. Press the cartridge door release button to open the door.
2. Pull out the cartridge drawer.
3. Grasp the handle or indentation on the used toner cartridge and pull up to remove it.

1. Remove the new toner cartridge from its protective bag.
2. Hold both ends of the toner cartridge and rock it 5-6 times.
3. Remove the shipping cover.
4. Place the toner cartridge in the cartridge drawer.

1. Close the toner cartridge drawer.

2. Close the cartridge door.

3. Pack the used toner cartridge into the box that the new cartridge came in. Adhere the prepaid shipping label to the box, and return the used cartridge to HP for recycling.

Replace the staple cartridge

1. Open the stapler door.
2. Pull the colored handle on the staple cartridge, and then pull the staple cartridge straight out.

1. Insert the new staple cartridge into the stapler and push on the colored handle until it snaps into place.
2. Close the stapler door.

4 Print

Print tasks (Windows)
Print tasks (OS X)
- Store print jobs on the printer to print later or print privately
- Mobile printing
Print from the USB port

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.

HP's all-inclusive help for the printer includes the following information:

Install and configure
Learn and use
- Solve problems
Download software and firmware updates
Join support forums
Find warranty and regulatory information

Print tasks (Windows)

How to print (Windows)

The following procedure describes the basic printing process for Windows.

1. From the software program, select the Print option.
2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer.

NOTE: For more information, click the Help (?) button in the print driver.

NOTE: The print driver might look different than what is shown here, but the steps are the same.

1. Click the tabs in the print driver to configure the available options. For example, set the paper orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab.

1. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen.
2. Click the Print button to print the job.

Automatically print on both sides (Windows)

Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides manually.

1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer.

1. Click the Finishing tab.
2. Select Print on both sides. Click OK to close the Document Properties dialog.
3. In the Print dialog, click Print to print the job.

Manually print on both sides (Windows)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support.

1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer.

1. Click the Finishing tab.
2. Select Print on both sides (manually), and then click OK to close the Document Properties dialog.
3. In the Print dialog, click Print to print the first side of the job.
4. Retrieve the printed stack from the output bin, and place it in Tray 1.
5. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (Windows)

1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer.

1. Click the Finishing tab.
2. Select the number of pages per sheet from the Pages per sheet drop-down.
3. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document Properties dialog.
4. In the Print dialog, click Print to print the job.

Select the paper type (Windows)

1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer.

1. Click the Paper/Quality tab.
2. From the Paper type drop-down, select the More... option.
3. Expand the list of Type is: options.
4. Expand the category of paper types that best describes your paper.
5. Select the option for the type of paper you are using, and then click OK.
6. Click OK to close the Document Properties dialog. In the Print dialog, click Print to print the job.

If the tray needs to be configured, a tray configuration message displays on the printer control panel.

1. Load the tray with the specified type and size of paper, and then close the tray.
2. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a different paper size or type.
3. Select the correct type and size, and then touch the OK button.

Additional print tasks

Go to www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.

Instructions are available for performing specific print tasks, such as the following:

Create and use printing shortcuts or presets
- Select the paper size, or use a custom paper size
- Select the page orientation
Create a booklet
Scale a document to fit a specific paper size
- Print the first or last pages of the document on different paper
- Print watermarks on a document

Print tasks (OS X)

How to print (OS X)

The following procedure describes the basic printing process for OS X.

1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.

NOTE: The name of the item varies for different software programs.

1. Click the Print button.

Automatically print on both sides (OS X)

NOTE: This information applies to printers that include an automatic duplexer.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.

1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for different software programs.

1. Select a binding option from the Two-Sided drop-down list.
2. Click the Print button.

Manually print on both sides (OS X)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.

1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.

NOTE: The name of the item varies for different software programs.

1. Click the Manual Duplex box, and select a binding option.
2. Click the Print button.
3. Go to the printer, and remove any blank paper that is in Tray 1.
4. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input tray.
5. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (OS X)

1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for different software programs.

1. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.
2. In the Layout Direction area, select the order and placement of the pages on the sheet.
3. From the Borders menu, select the type of border to print around each page on the sheet.
4. Click the Print button.

Select the paper type (OS X)

1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.

NOTE: The name of the item varies for different software programs.

1. Select from the Media & Quality or Paper/Quality options.

NOTE: This list contains the master set of options available. Some options are not available on all printers.

Media Type: Select the option for the type of paper for the print job.
- Print Quality: Select the resolution level for the print job.
- Edge-To-Edge Printing: Select this option to print close to the paper edges.
EconoMode: Select this option to conserve toner when printing drafts of documents.

1. Click the Print button.

Additional print tasks

Go to www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.

Instructions are available for performing specific print tasks, such as the following:

Create and use printing shortcuts or presets
- Select the paper size, or use a custom paper size
- Select the page orientation
Create a booklet
Scale a document to fit a specific paper size

• Print the first or last pages of the document on different paper
• Print watermarks on a document

Store print jobs on the printer to print later or print privately

Introduction

The following information provides procedures for creating and printing documents that are stored on the printer. These jobs can be printed at a later time or printed privately.

Create a stored job (Windows)
Create a stored job (OS X)
Print a stored job
- Delete a stored job
Information sent to printer for Job Accounting purposes

Create a stored job (Windows)

Store jobs on the printer for private or delayed printing.

NOTE: The print driver might look different than what is shown here, but the steps are the same.

1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then select Properties or Preferences (the name varies for different software programs).

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer.

3. Click the Job Storage tab.

4. Select a Job Storage Mode option.

Proof and Hold: Print and proof one copy of a job, and then print more copies.
- Personal Job: The job does not print until you request it at the printer control panel. For this job-storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identification number (PIN) to the job, you must provide the required PIN at the control panel. If you encrypt the job, you must provide the required password at the control panel. The print job is deleted from memory after it prints and is lost if the printer loses power.
- Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer memory so you can print it again later.
- Stored Job: Store a job on the printer and allow other users to print the job at any time. For this job-storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identification number (PIN) to the job, the person who prints the job must provide the required PIN at the control panel. If you encrypt the job, the person who prints the job must provide the required password at the control panel.

1. To use a custom user name or job name, click the Custom button, and then enter the user name or the job name.

Select which option to use if another stored job already has that name:

• Use Job Name + (1-99): Append a unique number to the end of the job name.

• Replace Existing File: Overwrite the existing stored job with the new one.

• Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the Print button to print the job.

• For information about how to print the job, see the topic for "Print a stored job."

Create a stored job (OS X)

Store jobs on the printer for private or delayed printing.

1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the printer.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Job Storage menu.
4. In the Mode drop-down list, select the type of stored job.

Proof and Hold: Print and proof one copy of a job, and then print more copies.
- Personal Job: The job does not print until someone requests it at the printer control panel. If the job has a personal identification number (PIN), provide the required PIN at the control panel. The print job is deleted from memory after it prints and is lost if the printer loses power.
- Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer memory to print it again later.
- Stored Job: Store a job on the printer and allow other users to print the job at any time. If the job has a personal identification number (PIN), the person who prints the job must provide the required PIN at the control panel.

1. To use a custom user name or job name, click the Custom button, and then enter the user name or the job name.

Select which option to use if another stored job already has that name.

• Use Job Name + (1-99): Append a unique number to the end of the job name.

• Replace Existing File: Overwrite the existing stored job with the new one.

• If you selected the Stored Job or Personal Job option in step 3, you can protect the job with a PIN. Type a 4-digit number in the Use PIN to Print field. When other people attempt to print this job, the printer prompts them to enter this PIN number.

• Click the Print button to process the job.

Print a stored job

Use the following procedure to print a job that is stored in the printer memory.

1. From the Home screen on the printer control panel, select Print.
2. Select Print from Job Storage.
3. Select Choose, and then select the name of the folder where the job is stored.
4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
5. To adjust the number of copies, select the number of copies field in the bottom-left corner of the screen. Use the keypad to enter the number of copies to print.
6. Press the Start button or touch Print to print the job.

Delete a stored job

When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same user and job name. If a job is not already stored under the same user and job name, and the printer needs additional space, the printer might delete other stored jobs starting with the oldest. To change the number of jobs that the printer can store complete the following procedure:

1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:

Print
Manage Stored Jobs
Temporary Job Storage Limit

1. Use the keypad to enter the number of jobs that the printer stores.
2. Press the OK button or touch Done to save the setting.

Use the following procedure to delete a job that is stored in the printer memory.

1. From the Home screen on the printer control panel, select Print.
2. Select Print from Job Storage.
3. Select Choose, and then select the name of the folder where the job is stored.
4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
5. Press or touch the Trash button to delete the job.

Information sent to printer for Job Accounting purposes

Printing jobs sent from drivers on the client (e.g., PC) may send personally identifiable information to HP's Printing and Imaging devices. This information may include, but is not limited to, user name and client name from which the job originated that may be used for job accounting purposes, as determined by the Administrator of the printing device. This same information may also be stored with the job on the mass storage device (e.g., disk drive) of the printing device when using the job storage feature.

Mobile printing

Introduction

HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/LaserJetMobilePrinting.

NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.

Wireless Direct Print and NFC Printing
HP ePrint via email
HP ePrint software
AirPrint
Android embedded printing

Wireless Direct Print and NFC Printing

HP provides Wireless Direct Print and NFC (Near Field Communication) printing for printers with a supported HP Jetdirect 3000w NFC/Wireless Accessory. This accessory is available as an option for HP LaserJet printers that include a hardware-integration pocket (HIP).

Wireless Direct Print and NFC printing enable Wi-Fi capable (mobile) devices to make a wireless network connection directly to the printer without using a wireless router.

The printer does not need to be connected to the network for this mobile walk-up printing to work.

Use Wireless Direct Print to print wirelessly from the following devices:

• iPhone, iPad, or iPod touch using Apple AirPrint or the HP ePrint app
  Android mobile devices using the HP ePrint App or the Android embedded print solution
  PC and Mac devices using the HP ePrint Software

For more information on wireless printing, go to www.hp.com/go/wirelessprinting.

NFC and Wireless Direct Print capabilities can be enabled or disabled from the printer control panel.

1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:

Networking
- Wireless Direct
Status

1. Select On, and then select OK to enable wireless printing.

NOTE: In environments where more than one model of the same printer is installed, it might be helpful to provide each printer a unique Wireless Direct Name for easier printer identification for HP Wireless Direct printing. The Wireless network names, e.g., Wireless, WiFi Direct, etc. are available on the Information screen by selecting the Information icon, and then selecting the Network icon or the Wireless icon.

Complete the following procedure to change the printer Wireless Direct name:

1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:

Networking
- Wireless Direct
- Wireless Direct Name

1. Use the keypad to change the name in the Wireless Direct Name text field. Select OK.

HP ePrint via email

Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from any email enabled device.

To use HP ePrint, the printer must meet these requirements:

The printer must be connected to a wired or wireless network and have Internet access.
HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.

Follow this procedure to enable HP Web Services and register with HP Connected:

NOTE: The steps vary according to the type of control panel.

1 Keypad control panel
2 Touchscreen control panel

1. Open the HP Embedded Web Server (EWS):

a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and display the IP address or host name.

Touchscreen control panels: On the printer control panel, touch the button, and then select the Network 品 icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

https://10.10.XXXXX/

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

1. Click the HP Web Services tab.
2. Select the option to enable Web Services.

NOTE: Enabling Web Services might take several minutes.

1. Go to www.hpcconnected.com to create an HP ePrint account and complete the setup process.

HP ePrint software

The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP ePrint-capable printer. This software makes it easy to find HP ePrint-enabled printers that are registered to your HP Connected account. The target HP printer can be located in the office or at locations across the globe.

Windows: After installing the software, open the Print option from within your application, and then select HP ePrint from the installed printers list. Click the Properties button to configure print options.
OS X: After installing the software, select File, Print, and then select the arrow next to PDF (in the bottom left of the driver screen). Select HP ePrint.

For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or WAN) to products that support UPD PostScript®.

Windows and OS X both support IPP printing to LAN or WAN network-connected products that support ePCL.

Windows and OS X also both support printing PDF documents to public print locations and printing using HP ePrint via email through the cloud.

Go to www. hp. com/go/ eprintsoftware for drivers and information.

NOTE: For Windows, the name of the HP ePrint Software print driver is HP ePrint + JetAdvantage.
NOTE: The HP ePrint software is a PDF workflow utility for OS X, and is not technically a print driver.
NOTE: HP ePrint Software does not support USB printing.

AirPrint

Direct printing using Apple's AirPrint is supported for iOS and from Mac computers running OS X 10.7 Lion and newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following mobile applications:

Mail
Photos
Safari
iBooks
- Select third-party applications

To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more information about using AirPrint and about which HP printers are compatible with AirPrint, go to www.hp.com/go/LaserJetMobilePrinting.

NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier do not support USB connections.

Android embedded printing

HP's built-in print solution for Android and Kindle enables mobile devices to automatically find and print to HP printers that are either on a network or within wireless range for Wi-Fi Direct printing.

The printer must be connected to the same network (sub-net) as the Android device.

The print solution is built into the many versions of the operating system.

NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print Service Plugin.

For more information on how to use Android embedded printing and which Android devices are supported, go to www.hp.com/go/LaserJetMobilePrinting.

Print from the USB port

Introduction

This printer features easy-access USB printing, for quickly printing files without sending them from a computer. The printer accepts standard USB flash drives in the USB port near the control panel. It supports the following types of files:

. pdf
. prn
. pcl
.PS
.cht

Enable the USB port for printing

The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following methods to enable the port:

Method one: Enable the USB port from the printer control-panel menus

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

3. USB Settings

4. Print From USB Drive Settings

5. Enable Print From USB Drive

6. Select the Enabled option.

Method two: Enable the USB port from the HP Embedded Web server (network-connected printers only)

NOTE: The steps vary according to the type of control panel.

1 Keypad control panel
2 Touchscreen control panel

1. Open the HP Embedded Web Server (EWS):

a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet · menu. Press the OK button to open the menu and display the IP address or host name.

Touchscreen control panels: On the printer control panel, touch the ① button, and then select the Network icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

https://10.10.XXXXX/

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

1. Open the Copy/Print tab.
2. On the left side of the screen, click Retrieve from USB Setup.
3. Select the Enable Retrieve from USB check box.
4. Click Apply.

Print USB documents

1. Insert the USB flash drive into the easy-access USB port.

NOTE: The port might be covered. For some printers, the cover flips open. For other printers, pull the cover straight out to remove it.

1. From the Home screen on the printer control panel, select Print.
2. Select Print from USB Drive.
3. Select Choose, and then select the name of the document to print. Select Select.

NOTE: The document might be in a folder. Open folders as necessary.

1. To adjust the number of copies, touch the number of copies field in the bottom-left corner of the screen. Use the keypad to enter the number of copies to print.
2. Press the Start button or touch Print to print the document.

5 Manage the printer

Advanced configuration with HP Embedded Web Server (EWS)
- Configure IP network settings
- Printer security features
Energy-conservation settings
HP Web Jetadmin
- Software and firmware updates

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.

HP's all-inclusive help for the printer includes the following information:

Install and configure
Learn and use
- Solve problems
Download software and firmware updates
Join support forums
Find warranty and regulatory information

Advanced configuration with HP Embedded Web Server (EWS)

Introduction
How to access the HP Embedded Web Server (EWS)
HP Embedded Web Server features

Introduction

Use the HP Embedded Web Server to manage printing functions from a computer instead of the printer control panel.

View printer status information
Determine the remaining life for all supplies and order new ones
View and change tray configurations
View and change the printer control-panel menu configuration
View and print internal pages
Receive notification of printer and supplies events
View and change network configuration

The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based printer connections. Internet access is not needed to open and use the HP Embedded Web Server.

When the printer is connected to the network, the HP Embedded Web Server is automatically available.

NOTE: The HP Embedded Web Server is not accessible beyond the network firewall.

How to access the HP Embedded Web Server (EWS)

NOTE: The steps vary according to the type of control panel.

1 Keypad control panel
2 Touchscreen control panel

1. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet · menu. Press the OK button to open the menu and display the IP address or host name.

Touchscreen control panels: On the printer control panel, touch the button, and then select the Network icon to display the IP address or host name.

1. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

https://10.10.XXXX/

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

To use the HP Embedded Web Server, the browser must meet the following requirements:

Windows® 7

Internet Explorer (version 8.x or greater)
Google Chrome (version 34.x or greater)
- Firefox (version 20.x or greater)

Windows® 8 or greater

Internet Explorer (version 9.x or greater)
Google Chrome (version 34.x or greater)
- Firefox (version 20.x or greater)

OSX

• Safari (version 5.x or greater)
  Google Chrome (version 34.x or greater)

Linux

Google Chrome (version 34.x or greater)
- Firefox (version 20.x or greater)

HP Embedded Web Server features

Information tab
General tab
Print tab
Troubleshooting tab
Security tab
HP Web Services tab

Networking tab
Other Links list

Information tab

Table 5-1 HP Embedded Web Server Information tab

Menu	Description
Device Status	Shows the printer status and shows the estimated life remaining of HP supplies. The page also shows the type and size of paper set for each tray. To change the default settings, click the Change Settings link.
Job Log	Shows a summary of all jobs the printer has processed.
Configuration Page	Shows the information found on the configuration page.
Supplies Status Page	Shows the status of the supplies for the printer.
Event Log Page	Shows a list of all printer events and errors. Use the HP Instant Support link (in the Other Links area on all HP Embedded Web Server pages) to connect to a set of dynamicweb pages that help solve problems. These pages also show additional services available for the printer.
Usage Page	Shows a summary of the number of pages the printer has printed, grouped by size, type, and paper print path.
Device Information	Shows the printer network name, address, and model information. To customize these entries, click the Device Information menu on the General tab.
Control Panel Snapshot	Shows an image of the current screen on the control panel display.
Print	Upload a print-ready file from the computer to print. The printer uses the default print settings to print the file.
Printable Reports and Pages	Lists the internal reports and pages for the printer. Select one or more items to print or view.
Open Source Licenses	Shows a summary of the licenses for open source software programs that can be used with the printer.

General tab

Table 5-2 HP Embedded Web Server General tab

Menu	Description
Alerts	Setup email alerts for various printer and supplies events.
Control Panel Administration Menu	Shows the menu structure of the Administration menu on the control panel.NOTE: Configure settings on this screen, or the HP Embedded Web Server provides more advanced configuration options than are available through the Administration menu.
General Settings	Configure how the printer recovers from jams and whether copy jobs initiated at the printer control panel take priority over print jobs.
AutoSend	Configure the printer to send automated emails regarding printer configuration and supplies to specific email addresses.
Edit Other Links	Add or customize a link to another website. This link displays in the footer area on all HP Embedded Web Server pages.
Ordering Information	Enter information about ordering replacement toner cartridges. This information displays on the supplies status page.
Device Information	Name the printer and assign an asset number to it. Enter the name of the primary contact who will receive information about the printer.
Language	Set the language in which to display the HP Embedded Web Server information.
Date/Time Settings	Set the date and time or synchronize with a network time server.
Energy Settings	Set or edit a wake time, sleep time, and sleep delay for the printer. Set a different schedule for each day of the week and for holidays.
	Set which interactions with the printer cause it to wake from sleep mode.
Backup and Restore	Create a backup file that contains printer and user data. If necessary, use this file to restore data to the printer.
Reset Factory Settings	Restore printer settings to the factory defaults.
Solution Installer	Install third-party software packages that extend or modify the functionality of the printer.
Firmware Upgrade	Download and install printer firmware upgrade files.
Quota and Statistics Services	Provides connection information about third-party job-statistics services.

Print tab

Table 5-3 HP Embedded Web Server Print tab

Menu	Description
Print from USB drive settings	Enable or disable the Print from USB Drive menu on the control panel.
Manage Stored Jobs	Enable or disable the ability to store jobs in the printer memory.Configure job-storage options.
Default Print Options	Configure the default options for print jobs.
Adjust Paper Types	Override the factory-default mode settings if print quality problems occur when using a specific paper type.
Restrict Color (Color printers only)	Permit or restrict color printing. Specify permissions for individual users or for jobs that are sent from specific software programs.
PCL and PostScript Settings	Adjust the PCL and PostScript settings for all print jobs.
Print Quality	Configure the print quality settings, including the following: • General print-quality settings • Default color settings • Default image registration settings • Auto sense behavior • Default paper types • Default optimization settings
Manage Supplies	Configure how the printer reacts when supplies reach a Very Low state.
Manage Trays	Configure settings for paper trays.

Troubleshooting tab

Table 5-4 HP Embedded Web Server Troubleshooting tab

Menu	Description
General Troubleshooting	Select from a variety of reports and tests to help solve problems with the printer.
Online Help	Link to HP cloud-based online help to assist in troubleshooting printing issues.
Retrieve Diagnostic Data	Export printer information to a file that can be useful for detailed problem analysis.
NOTE: This item is available only if an administrator password is set from the Security tab.
Calibration/Cleaning	Enable the automatic cleaning feature, create and print the cleaning page, and select an option to calibrate the printer immediately.
(Color printers only)
Firmware Upgrade	Download and install printer firmware upgrade files.
Restore Factory Settings	Restore printer settings to factory defaults.

Table 5-5 HP Embedded Web Server Security tab

Menu	Description
General Security	Settings for general security, including the following: · Configure an administrator password to restrict access to certain features on the printer. · Set PJL password for processing PJL commands. · Set file system access and firmware upgrade security. · Enable or disable the Host USB port on the control panel or the USB connectivity port on theformatter for printing directly from a computer. · View the status of all security settings.
Account Policy	Enable administrator account settings.
Access Control	Configure access to printer functions for specific individuals or groups, and select the method individuals use to sign in to the printer.
Protect Stored Data	Configure and manage the internal hard drive for the printer. Configure settings for jobs that are stored on the printer hard drive.
Certificate Management	Install and manage security certificates for access to the printer and the network.
Web Service Security	Allow resources on this printer to be accessed by web pages from different domains. If no sites are added to the list, then all sites are trusted.
Self Test	Verify that the security functions are running according to expected system parameters.

HP Web Services tab

Use the HP Web Services tab to configure and enable HP Web Services for this printer. It is necessary to Enable HP Web Services to use the HP ePrint feature.

Table 5-6 HP Embedded Web Server HP Web Services tab

Menu	Description
Web Services Setup	Connect this printer to HP Connected on the web by enabling HP Web Services.
Web Proxy	Configure a proxy server if there are issues enabling HP Web Services or connecting the printer to the Internet.
HP JetAdvantage	Access solutions that extend the capabilities of the printer

Networking tab

Use the Networking tab to configure and secure network settings for the printer when it is connected to an IP-based network. This tab does not display if the printer is connected to other types of networks.

Table 5-7 HP Embedded Web Server Networking tab

Menu	Description
Configuration
Wireless Direct	Configure Wireless Direct settings for printers that include embedded Wireless Direct printing or that have a wireless accessory installed.
	NOTE: The configuration options available depend on the print server model.
TCP/IP Settings	Configure TCP/IP settings for IPv4 and IPv6 networks.
	NOTE: The configuration options available depend on the print server model.
Network Settings	Configure IPX/SPX, AppleTalk, DLC/LLC, and SNMP settings, depending on the print server model.
Other Settings	Configure general printing protocols and services supported by the print server. The available options depend on the print server model, but can include firmware update, LPD queues, USB settings, support information, and refresh rate.
AirPrint	Enable, set up, or disable network printing from Apple supported printers.
Select Language	Change the language displayed by the HP Embedded Web Server. This page displays if the web pages support multiple languages. Optionally, select supported languages through language-preference settings in the browser.
Google Cloud Print
Setup	Set up Google Cloud Print options.
Web Proxy	Configure proxy settings.
Security
Settings	View and restore current security settings to factory-default values.
	Configure security settings using the Security Configuration Wizard.
	NOTE: Do not use the Security Configuration Wizard to configure security settings using network-management applications, such as HP Web Jetadmin.
Authorization	Control configuration management and use of this printer, including the following:
	• Set or change the administrator password to control access to configuration parameters.
	• Request, install, and manage digital certificates on the HP Jetdirect print server.
	• Limit host access to this printer through an Access Control List (ACL) (for selected print servers on IPv4 networks only).
Secure Communication	Configure security settings.
Mgmt. Protocols	Configure and manage security protocols for this printer, including the following:
	• Set the security management level for the HP Embedded Web Server, and control traffic over HTTP and HTTPS.
	• Configure the SNMP (Simple Network Management Protocol) operation. Enable or disable the SNMP v1/v2c or SNMP v3 agents on the print server.
	• Control access through protocols that may not be secure, such as printing protocols, print services, discovery protocols, name resolution services, and configuration-management protocols.
802.1X Authentication	Configure 802.1X authentication settings on the Jetdirect print server as required for client authentication on the network, and reset the 802.1X authentication settings to factory-default values.
	CAUTION: When changing the 802.1X authentication settings; the printer might lose its connection. To reconnect, it might be necessary to reset the print server to a factory-default state and reinstall the printer.
IPsec/Firewall	View or configure a Firewall policy or an IPsec/Firewall policy.
Announcement Agent	Enable or disable the HP Device Announcement Agent, set the configuration server, and configure mutual authentication using certificates.
Diagnostics
Network Statistics	Display network statistics that are collected and stored on the HP Jetdirect print server.
Protocol Info	View a list of network-configuration settings on the HP Jetdirect print server for each protocol.
Configuration Page	View the HP Jetdirect configuration page, which contains status and configuration information.

Other Links list

NOTE: Configure which links display in the footer of the HP Embedded Web Server by using the Edit Other Links menu on the General tab. The following are the default links.

Table 5-8 HP Embedded Web Server Other Links list

Menu	Description
Product Support	Connect to the support site for the printer to search for help on various topics.
Shop for Supplies	Connect to the HP SureSupply website for information on purchasing original HP supplies, such as toner cartridges and paper.
HP Instant Support	Connect to the HP website to find solutions to printer problems.

Configure IP network settings

• Printer sharing disclaimer
  View or change network settings
• Rename the printer on a network
• Manually configure IPv4 TCP/IP parameters from the control panel
• Manually configure IPv6 TCP/IP parameters from the control panel
• Link speed and duplex settings

Printer sharing disclaimer

HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com.

View or change network settings

Use the HP Embedded Web Server to view or change IP configuration settings.

NOTE: The steps vary according to the type of control panel.

1 Keypad control panel
2 Touchscreen control panel

1. Open the HP Embedded Web Server (EWS):

a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and display the IP address or host name.

Touchscreen control panels: On the printer control panel, touch the button, and then select the Network icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

https://10.10.XX.XXX/

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

1. Click the Networking tab to obtain network information. Change settings as needed.

Rename the printer on a network

To rename the printer on a network so that it can be uniquely identified, use the HP Embedded Web Server.

1. Open the HP Embedded Web Server (EWS):

NOTE: The steps vary according to the type of control panel.

1

Keypad control panel

2

Touchscreen control panel

a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet · menu. Press the OK button to open the menu and display the IP address or host name.

Touchscreen control panels: On the printer control panel, touch the button, and then select the Network icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

https://10.10.XXXXX/

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

1. Open the General tab.
2. On the Device Information page, the default printer name is in the Device Name field. You can change this name to uniquely identify this printer.

NOTE: Completing the other fields on this page is optional.

1. Click the Apply button to save the changes.

Manually configure IPv4 TCP/IP parameters from the control panel

Use the control-panel Settings menus to manually set an IPv4 address, subnet mask, and default gateway.

1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:

Networking
- Ethernet
TCP/IP
- IPV 4 Settings
- Config Method

1. Select the Manual option, and then select the Save button.
2. Open the Manual Settings menu.
3. Select the IP Address, Subnet Mask, or Default Gateway option.
4. Using the numeric keyboard, enter the correct digits for the field, and then press or touch the OK button. Repeat the process for each field, and then select Save.

Manually configure IPv6 TCP/IP parameters from the control panel

Use the control-panel Settings menus to manually set an IPv6 address.

1. From the Home screen on the printer control panel, open the Settings menu.
2. To enable manual configuration, open the following menus:

Networking
- Ethernet
TCP/IP
- IPV6 Settings

1. Select Enable, and then select On.
2. To configure the address, open the Address menu, and then touch the field to open a keypad.
3. Using the numeric keyboard, enter the correct digits for the field, and then press or touch the OK button.
4. Select Save.

Link speed and duplex settings

NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks.

The link speed and communication mode of the print server must match the network hub. For most situations, leave the printer in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the printer from communicating with other network devices. To make changes, use the printer control panel.

NOTE: The printer setting must match the setting for the network device (a network hub, switch, gateway, router, or computer).

NOTE: Making changes to these settings causes the printer to turn off and then on. Make changes only when the printer is idle.

1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:

Networking
- Ethernet
- Link Speed

1. Select one of the following options:

2. Auto: The print server automatically configures itself for the highest link speed and communication mode allowed on the network.
   10T Half: 10 megabytes per second (Mbps), half-duplex operation
   10T Full: 10 Mbps, full-duplex operation
   10T Auto: 10 Mbps, automatic-duplex operation
   100TX Half: 100 Mbps, half-duplex operation
   100TX Full: 100 Mbps, full-duplex operation
   100TX Auto: 100 Mbps, automatic-duplex operation
   1000T Full: 1000 Mbps, full-duplex operation

3. Select Save. The printer turns off and then on.

Printer security features

Introduction

The printer includes several security features to restrict who has access to configuration settings, to secure data, and to prevent access to valuable hardware components.

Security statements
IP Security
- Assign an administrator password
- Encryption support: HP High Performance Secure Hard Disks
Lock theformatter

Security statements

The printer supports security standards and recommended protocols that help you keep the printer secure, protect critical information on your network, and simplify the way you monitor and maintain the printer.

IP Security

IP Security (IPsec) is a set of protocols that control IP-based network traffic to and from the printer. IPsec provides host-to-host authentication, data integrity, and encryption of network communications.

For printers that are connected to the network and have an HP Jetdirect print server, you can configure IPsec by using the Networking tab in the HP Embedded Web Server.

Assign an administrator password

Assign an administrator password for access to the printer and the HP Embedded Web Server so that unauthorized users cannot change the printer settings.

1. Open the HP Embedded Web Server (EWS):

NOTE: The steps vary according to the type of control panel.

1 Keypad control panel
2 Touchscreen control panel

a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and display the IP address or host name.

Touchscreen control panels: On the printer control panel, touch the ① button, and then select the Network icon to display the IP address or host name.

b. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

https://10.10.XXXXX/

NOTE: If the Web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

1. Click the Security tab.
2. Open the General Security menu.
3. In the area labeled Set the Local Administrator Password, enter the name to associate with the password in theUsername field.
4. Enter the password in the New Password field, and then enter it again in the Verify Password field.

NOTE: To change an existing password, first enter the existing password in the Old Password field.

1. Click the Apply button.

NOTE: Make note of the password and store it in a safe place. The administrator password cannot be recovered. If the administrator password is lost or forgotten, contact HP Support at support.hp.com for the assistance required to completely reset the printer.

Some features on the printer control panel can be secured so that unauthorized people cannot use them. When a feature is secured, the printer prompts you to sign in before you can use it. You can also sign in without waiting for a prompt by selecting Sign In from the printer control panel.

Typically, the credentials for signing in to the printer are the same as for signing in to the network. Consult the network administrator for this printer if you have questions about which credentials to use.

1. Keypad control panels: Press the Sign In button
   Touchscreen control panels: From the Home screen on the printer control panel, select Sign In.
2. Follow the prompts to enter the credentials.

NOTE: To maintain security for the printer, press or touch the Sign Out button when you have finished using the printer.

Encryption support: HP High Performance Secure Hard Disks

The hard disk provides hardware-based encryption so you can securely store sensitive data without impacting printer performance. This hard disk uses the latest Advanced Encryption Standard (AES) and has versatile time-saving features and robust functionality.

Use the Security menu in the HP Embedded Web Server to configure the disk.

Lock theformatter

The formatter has a slot that you can use to attach a security cable. Locking the formatter prevents someone from removing valuable components from it.

Energy-conservation settings

Introduction

Print with EconoMode
- Set the sleep timer and configure the printer to use 1 watt or less of power

Print with EconoMode

This printer has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner. However, using EconoMode can also reduce print quality.

HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge.

NOTE: If this option is not available in the print driver, set it using the printer control panel.

Configure EconoMode from the print driver

1. From the software program, select the Print option.
2. Select the printer, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. Click the EconoMode check box to enable the feature, and then click OK.

Configure EconoMode from the printer control panel

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

3. Copy/Print or Print

4. Default Print Options
   Economode

5. Select On or Off to enable or disable the feature.

Set the sleep timer and configure the printer to use 1 watt or less of power

The sleep settings affect how much power the printer uses, the wake/sleep time, how quickly the printer enters sleep mode, and how quickly the printer wakes up from sleep mode.

To configure the printer to use 1 watt or less of power while in sleep mode, enter times for both the Sleep after Inactivity and Auto Off after sleep settings.

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

3. General Settings
   Energy Settings
   Sleep Settings

4. Select Sleep after Inactivity to specify the number of minutes the printer is inactive before it enters sleep mode. Enter the appropriate time period.

NOTE: The sleep-mode default time is 0 minutes. Zero (0) indicates that the printer will go to sleep in less than 1 minute.

1. Select Auto Off after sleep to put the printer into a deeper power save mode after a period of sleep. Enter the appropriate time period.

NOTE: By default, the printer will wake from Auto Off in response to any activity other than USB or Wi-Fi, but can be set to wake only to the power button.

1. Select Done to save the settings.

HP Web Jetadmin

HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of networked HP products, including printers, multifunction printers, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment — ultimately increasing business productivity by helping you save time, control costs, and protect your investment.

HP Web Jetadmin upgrades are periodically made available to provide support for specific product features. Go to www.hp.com/go/webjetadmin for more information.

Software and firmware updates

HP regularly updates features that are available in the printer firmware. To take advantage of the most current features, update the printer firmware. Download the most recent firmware update file from the Web:

Go to www. hp.com/support/ljM607, www. hp. com/support/ljM608, or www. hp. com/support/ljM609. Click Drivers & Software.

6 Solve problems

• Customer support
  Control panel help system
• Restore factory settings
  A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
• Printer does not pick up paper or misfeeds
  Clear paper jams
• Improve print quality
  Image defects table
• Solve wired network problems
• Solve wireless network problems

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.

HP's all-inclusive help for the printer includes the following information:

Install and configure
Learn and use
- Solve problems
Download software and firmware updates
- Join support forums
Find warranty and regulatory information

Customer support

Get telephone support for your country/region	Country/region phone numbers are on the flyer that was in the box with the printer or at support.hp.com.
Have the printer name, serial number, date of purchase, and problem description ready
Get 24-hour Internet support, and download software utilities and drivers	www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609
Order additional HP service or maintenance agreements	www.hp.com/go/carepack
Register the printer	www.registererhp.com

Control panel help system

The printer has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button in the upper-right corner of the screen.

For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu.

Some Help screens include animations that show specific procedures, such as clearing paper jams.

If the printer alerts of an error or warning, touch the Help button to open a message that describes the problem. The message also contains instructions to help solve the problem.

Restore factory settings

Introduction

Use one of the following methods to restore the printer to the original settings from the factory.

NOTE: Restoring factory settings sets most of the printer settings to their factory defaults. However, some settings are not changed, such as language, date, time, and some network configuration settings.

Method one: Restore factory settings from the printer control panel

1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:

General
- Reset Factory Settings

1. Select Reset.
   A verification message advises that completing the reset function might result in loss of data.
2. Select Reset to complete the process.

NOTE: The printer restarts automatically after the reset operation completes.

Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers only)

NOTE: The steps vary according to the type of control panel.

1 Keypad control panel
2 Touchscreen control panel

1. Open the HP Embedded Web Server (EWS):

a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and display the IP address or host name.

Touchscreen control panels: On the printer control panel, touch the ① button, and then select the Network icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

https://10.10.XXXXX/

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

1. Open the General tab.
2. On the left side of the screen, click Reset Factory Settings.
3. Click the Reset button.

NOTE: The printer restarts automatically after the reset operation completes.

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel

Cartridge is low: The printer indicates when a toner cartridge level is low. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now.

• Cartridge is very low: The printer indicates when the toner cartridge level is very low. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable.

Once an HP toner cartridge has reached Very Low, HP's Premium Protection Warranty on that toner cartridge has ended.

Change the "Very Low" settings

You can change the way the printer reacts when supplies reach the Very Low state. You do not have to re-establish these settings when you install a new toner cartridge.

1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:

Manage Supplies
- Very Low Behavior
- Black Cartridge or Color Cartridges

1. Select one of the following options:

2. Select the Stop option to set the printer to stop printing when the cartridge reaches the Very Low threshold.

3. Select the Prompt to continue option to set the printer to stop printing when the cartridge reaches the Very Low threshold. You can acknowledge the prompt or replace the cartridge to resume printing.
4. Select the Continue option to set the printer to alert you that the cartridge is very low, and to continue printing beyond the Very Low setting without interaction. This can result in unsatisfactory print quality.

Order supplies

Order supplies and paper	www.hp.com/go/suresupply
Order through service or support providers	Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS)	To access, in a supported web browser on your computer, enter the printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply website, which provides options for purchasing Original HP supplies.

Printer does not pick up paper or misfeeds

Introduction

The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sheets of paper at one time. Either of these situations can result in paper jams.

The printer does not pick up paper
The printer picks up multiple sheets of paper

The printer does not pick up paper

If the printer does not pick up paper from the tray, try these solutions.

1. Open the printer and remove any jammed sheets of paper. Verify that no torn remnants of paper remain inside the printer.
2. Load the tray with the correct size of paper for the job.

3. Make sure the paper size and type are set correctly on the printer control panel.

4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray.

NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray.

The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these.

Figure 6-1 Size markings for Tray 1 or the multipurpose tray

Figure 6-2 Size markings for cassette trays

1. Verify that the humidity in the room is within specifications for this printer and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry.

In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack.

In low-humidity environments, excess static electricity can cause sheets of paper to stick together. If this happens, remove the paper from the tray, and flex the stack by holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the stack of paper, and repeat this process. This process releases individual sheets without introducing static electricity. Straighten the paper stack against a table before returning it to the tray.

Figure 6-3 Technique for flexing the paper stack

1. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper, and continue.
2. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with warm water. Use distilled water, if it is available.

CAUTION: Do not spray water directly on to the printer. Instead, spray water on the cloth or dab the cloth in water and wring it out before cleaning the rollers.

The following image shows examples of the roller location for various printers.

Figure 6-4 Roller locations for Tray 1 or the multipurpose tray

The printer picks up multiple sheets of paper

If the printer picks up multiple sheets of paper from the tray, try these solutions.

1. Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over. Do not fan the paper. Return the stack of paper to the tray.

NOTE: Fanning the paper introduces static electricity. Instead of fanning the paper, flex the stack by holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the stack of paper, and repeat this process. This process releases individual sheets without introducing static electricity. Straighten the paper stack against a table before returning it to the tray.

Figure 6-5 Technique for flexing the paper stack

1. Use only paper that meets HP specifications for this printer.
2. Verify that the humidity in the room is within specifications for this printer, and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry.

In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack.

In low-humidity environments, excess static electricity can cause sheets of paper to stick together. If this happens, remove the paper from the tray, and flex the stack as described above.

1. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.

2. Make sure the tray is not overfilled by checking the stack-height markings inside the tray. If it is overfilled, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray.

The following images show examples of the stack-height markings in the trays for various printers. Most HP printers have markings similar to these. Also make sure that all sheets of paper are below the tabs near the stack-height marks. These tabs help hold the paper in the correct position as it enters the printer.

Figure 6-6 Stack-height markings

Figure 6-7 Tab for the paper stack

1. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray.

NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray.

The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these.

Figure 6-8 Size markings for Tray 1 or the multipurpose tray

Figure 6-9 Size markings for cassette trays

1. Make sure the printing environment is within recommended specifications.

Clear paper jams

Introduction

The following information includes instructions for clearing paper jams from the printer.

Paper jam locations
- Auto-navigation for clearing paper jams
Experiencing frequent or recurring paper jams?
Clear paper jams in Tray 1
Clear paper jams in Trays 2, 3, 4, or 5
Clear paper jams in the 2,100-sheet high-capacity input tray
Clear paper jams in the rear door and fuser area
Clear paper jams in the output bin
Clear paper jams in the duplexer
Clear paper jams in the envelope feeder
Clear paper jams in the HP Stapling Mailbox accessory
Clear staple jams

Paper jam locations

2	Output bin
3	Tray 1
4	Trays 2–5
5	2,100-sheet HCI feeder
6	Duplexer and fuser
	Envelope feeder (not shown)

Auto-navigation for clearing paper jams

The auto-navigation feature assists in clearing jams by providing step-by-step instructions on the control panel. When you complete a step, the printer displays instructions for the next step until you have completed all steps in the procedure.

Experiencing frequent or recurring paper jams?

To reduce the number of paper jams, try these solutions.

NOTE: To see a video that demonstrates how to load paper in a way that reduces the number of paper jams, click here.

1. Use only paper that meets HP specifications for this printer.
2. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.
3. Use paper that has not previously been printed or copied on.
4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray.
5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it.
6. Make sure that the tray is fully inserted in the printer.
7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at a time.
8. Open the Trays menu on the printer control panel. Verify that the tray is configured correctly for the paper type and size.
9. Make sure the printing environment is within recommended specifications.

Clear paper jams in Tray 1

The following information describes how to clear a paper jam in Tray 1. When a jam occurs, the control panel displays the following message and an animation that assists in clearing the jam.

13.A1.XX Jam in Tray 1

1. If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out.

1. Close Tray 1.

1. Pull Tray 2 out of the printer.
2. Lower the jam plate in the Tray 2 opening.

1. Pull any jammed paper straight out.

1. Raise the jam plate back into position.

1. Install Tray 2 in the printer.

Clear paper jams in Trays 2, 3, 4, or 5

The following information describes how to clear a paper jam in Trays 2, 3, 4, or 5. When a jam occurs, the control panel displays one of the following messages and an animation that assists in clearing the jam.

13.A2.XX Jam in Tray 2
13.A3.XX Jam in Tray 3
13.A4.XX Jam in Tray 4
13.A5.XX Jam in Tray 5

NOTE: The following procedure shows Tray 2. The method to clear jams in Trays 3, 4, and 5 is the same.

1. Pull the tray completely out of the printer by pulling and lifting it up slightly.

1. Remove any jammed or damaged sheets of paper.

1. Reinsert and close the tray.
2. Open the rear door.

1. Remove any jammed paper.

1. Remove the fuser by grabbing the two side latches and pulling the fuser straight out of the printer.

CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it.

1. Remove any jammed paper from the fuser opening.

1. Reinstall the fuser.

1. Close the rear door

Clear paper jams in the 2,100-sheet high-capacity input tray

The following information describes how to clear a paper jam in the 2,100-sheet high-capacity tray. When a jam occurs, the control panel displays one of the following messages and an animation that assists in clearing the jam.

13.AY.XX Jam in Tray Y, where Y equals the tray number assigned to the HCI
13.FF.EE Door Open Jam

1. Open the 2,100-sheet high-capacity input tray.
2. Remove and discard any damaged sheets.
3. Remove the paper from the tray.

1. If jammed paper is in the feed area, pull it down to remove it.
2. Load full reams of paper into the HCI. The tray holds 2,100 sheets of paper.

NOTE: For best results, load full reams of paper. Avoid dividing reams into smaller sections.

1. Close the HCI door.

Clear paper jams in the rear door and fuser area

Use the following procedure to clear paper jams in the rear door and fuser area. When a jam occurs, the control panel displays one of the following messages and an animation that assists in clearing the jam.

13.B2.XX Jam in
13.B9.XX Jam in Fuser

CAUTION: The fuser is hot while the printer is in use. Wait for the fuser to cool before clearing jams.

1. Open the rear door.

1. Remove any jammed paper.

1. Remove the fuser by grabbing the two side latches and pulling the fuser straight out of the printer.

CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it.

1. Remove any jammed paper from the fuser opening.

1. Reinstall the fuser.

1. Close the rear door

Clear paper jams in the output bin

The following information describes how to clear a paper jam in the output bin. When a jam occurs, the control panel displays the following message and an animation that assists in clearing the jam.

13.E1.XX Jam at Standard Output Bin

1. If paper is visible in the output bin, grasp the leading edge and remove it.

Clear paper jams in the duplexer

Use the following procedure to check for paper in all possible jam locations in the automatic duplexer. When a jam occurs, the control panel displays an animation that assists in clearing the jam.

13.CX.XX Jam in Duplexer
13.DX.XX Jam in Duplexer
13.B2.XX Jam in

1. Open the rear door.

1. Remove any jammed paper.

1. Close the rear door

Clear paper jams in the envelope feeder

Use the following procedure to clear jams in the envelope feeder. When a jam occurs, the control panel displays one of the following messages and an animation that assists in clearing the jam.

13.A3.XX Jam in Tray 3
13.A4.XX Jam in Tray 4

1. Pull the tray completely out of the printer by pulling and lifting it up slightly.
2. Remove any jammed or damaged envelopes from the tray.

1. Remove any envelopes from the feed rollers inside the printer.

1. Reinsert and close the tray.

Clear paper jams in the HP Stapling Mailbox accessory

The following information describes how to clear a paper jam in the HP Stapling Mailbox. When a jam occurs, the control panel displays an animation that assists in clearing the jam.

13.E1.XX Jam at Standard Output Bin 13.70.XX MBM Jam

1. Remove any jammed paper from the HP Stapling Mailbox output bins.

1. Open the jam-access door on the back side of the stapler/stacker. If jammed paper is visible inside the jam-access door, pull it straight up to remove it.

1. Close the HP Stapling Mailbox jam access door.

Clear staple jams

The following information describes how to clear a staple jam in the HP Stapling Mailbox. When a jam occurs, the control panel displays an animation that assists in clearing the jam.

13.8X.XX - Stapler/Stacker Jam

1. Open the stapler door.

1. Pull the colored handle on the staple cartridge, and then pull the staple cartridge straight out.
2. Lift up on the small lever at the back of the staple cartridge.

1. Remove the jammed staples.
2. Close the lever at the back of the staple cartridge. Be sure that it snaps into place.

1. Insert the staple cartridge into the stapler and push the colored handle until it snaps into place.

1. Close the stapler door.

Improve print quality

Introduction

• Print from a different software program
  Check the paper-type setting for the print job
  Check toner-cartridge status
  Print a cleaning page
• Visually inspect the toner cartridge
  Check paper and the printing environment
  Try a different print driver
  Check the EconoMode settings
  Adjust print density

If the printer is having print-quality problems, try the following solutions in the order presented to resolve the issue.

Print from a different software program

Try printing from a different software program. If the page prints correctly, the problem is with the software program from which you were printing.

Check the paper-type setting for the print job

Check the paper type setting when printing from a software program and the printed pages have smears, fuzzy or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner.

Check the paper type setting (Windows)

1. From the software program, select the Print option.
2. Select the printer, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. From the Paper Type drop-down list, click the More... option.
5. Expand the list of Type is: options.
6. Expand the category of paper types that best describes your paper.
7. Select the option for the type of paper you are using, and click the OK button.
8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job.

Check the paper type setting (OS X)

1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the printer.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Finishing menu.
4. Select a type from the Media Type drop-down list.
5. Click the Print button.

Check toner-cartridge status

Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status of other replaceable maintenance parts.

1. Print the supplies status page

a. From the Home screen on the printer control panel, open the Reports menu.
b. Open the Configuration/Status Pages menu.
c. Select Supplies Status Page, and then select Print to print the page.

1. Check supplies status

a. Look at the supplies status report to check the percent of life remaining for the toner cartridges and if applicable, the status of other replaceable maintenance parts.

Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The supplies status page indicates when a supply level is very low. After an HP supply has reached the very low threshold, HP's premium protection warranty on that supply has ended.

The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable. Consider having a replacement available to install when print quality is no longer acceptable.

If you determine that you need to replace a toner cartridge or other replaceable maintenance parts, the supplies status page lists the genuine HP part numbers.

b. Check to see if you are using a genuine HP cartridge.

A genuine HP toner cartridge has the words "HP" or "Hewlett-Packard" on it, or has the HP logo on it. For more information on identifying HP cartridges go to www.hp.com/go/learnaboutsupplies.

Print a cleaning page

During the printing process paper, toner, and dust particles can accumulate inside the printer and can cause print-quality issues such as toner specks or spatter, smears, streaks, lines, or repeating marks.

Follow these steps to clean the printer's paper path.

1. From the Home screen on the printer control panel, open the Support Tools menu.

2. Open the following menus:

3. Maintenance

4. Calibration/Cleaning

5. Cleaning Page

6. Select Print to print the page.

A Cleaning... message displays on the printer control panel. The cleaning process takes a few minutes to complete. Do not turn the printer off until the cleaning process has finished. When it is finished, discard the printed page.

Visually inspect the toner cartridge

Follow these steps to inspect each toner cartridge.

1. Remove the toner cartridges from the printer, and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the green imaging drum.

CAUTION: Do not touch the imaging drum. Fingerprints on the imaging drum can cause print-quality problems.

1. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the toner cartridge.
2. Reinstall the toner cartridge, and print a few pages to see if the problem has resolved.

Check paper and the printing environment

Step one: Use paper that meets HP specifications

Some print-quality problems arise from using paper that does not meet HP specifications.

Always use a paper type and weight that this printer supports.
- Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges.
Use paper that has not been previously printed on.
Use paper that does not contain metallic material, such as glitter.
Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in Inkjet printers.
Use paper that is not too rough. Using smoother paper generally results in better print quality.

Step two: Check the environment

The environment can directly affect print quality and is a common cause for print-quality or paper-feeding issues. Try the following solutions:

• Move the printer away from drafty locations, such as open windows or doors, or air-conditioning vents.
  Make sure the printer is not exposed to temperatures or humidity outside of printer specifications.

• Do not place the printer in a confined space, such as a cabinet.

• Place the printer on a sturdy, level surface.

• Remove anything that is blocking the vents on the printer. The printer requires good air flow on all sides, including the top.
• Protect the printer from airborne debris, dust, steam, grease, or other elements that can leave residue inside the printer.

Step three: Set the individual tray alignment

Follow these steps when text or images are not centered or aligned correctly on the printed page when printing from specific trays.

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

3. Print
   Print Quality

4. Image Registration

5. Select the tray to adjust.

6. Select Print Test Page, and then follow the instructions on the printed pages.
7. Select Print Test Page again to verify the results, and then make further adjustments if necessary.
8. Select Done to save the settings

Try a different print driver

Try a different print driver when printing from a software program and the printed pages have unexpected lines in graphics, missing text, missing graphics, incorrect formatting, or substituted fonts.

Download any of the following drivers from the HP Web site: www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.

HP PCL.6 driver	Provided as the default driver on the printer CD. This driver is automatically installed unless you select a different one.
HP PCL 6 driver	Recommended for all Windows environments
HP PCL-6 driver	Provides the overall best speed, print quality, and printer-feature support for most users
	Developed to align with the Windows Graphic Device Interface (GDI) for the best speed in Windows environments
	Might not be fully compatible with third-party and custom software programs that are based on PCL 5
HP UPD PS driver	Recommended for printing with Adobe® software programs or with other highly graphics-intensive software programs
	Provides support for printing from postscript emulation needs, or for postscript flash font support
HP UPD PCL 5	Recommended for general office printing in Windows environmentsCompatible with previous PCL versions and older HP LaserJet printersThe best choice for printing from third-party or custom software programsThe best choice when operating with mixed environments, which require the printer to be set to PCL 5 (UNIX, Linux, mainframe)Designed for use in corporate Windows environments to provide a single driver for use with multiple printer modelsPreferred when printing to multiple printer models from a mobile Windows computer
HP UPD PCL 6	Recommended for printing in all Windows environmentsProvides the overall best speed, print quality, and printer feature support for most usersDeveloped to align with Windows Graphic Device Interface (GDI) for best speed in Windows environmentsMight not be fully compatible with third-party and custom software programs that are based on PCL 5

Check the EconoMode settings

HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge.

NOTE: This feature is available with the PCL 6 print driver for Windows. If you are not using that driver, you can enable the feature by using the HP Embedded Web Server.

Follow these steps if the entire page is too dark or too light.

1. From the software program, select the Print option.
2. Select the printer, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab, and locate the Print Quality area.

4. If the entire page is too dark, use these settings:

5. Select the 600 dpi option.

6. Select the EconoMode check box to enable it.

If the entire page is too light, use these settings:

• Select the FastRes 1200 option.

• Clear the EconoMode check box to disable it.

• Click the OK button to close the Document Properties dialog box. In the Print dialog, click the OK button to print the job.

Adjust print density

Complete the following steps to adjust the print density.

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

3. Print
   Print Quality

4. Toner Density

5. Move the slider toward either Less or More to the desired density setting.

Table 6-1 Image defects table quick reference

Table 6-2 Light print on page 138	Table 6-3 Gray background or dark print on page 138	Table 6-4 Blank page — No print on page 139
AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc	AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc
Table 6-5 Black page on page 139	Table 6-6 Banding defects on page 140	Table 6-7 Streak defects on page 140

Table 6-1 Image defects table quick reference (continued)

Table 6-8 Fixing/fuser defects on page 141

Table 6-9 Image placement defects on page 141

Table 6-10 Color plane registrations defects (color models only) on page 142

Table 6-11 Output defects on page 142

Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a starting point for solving image defect issues.

1. Reprint the document. Print quality defects can be intermittent in nature or can go away completely with continued printing.
2. Check the condition of the cartridge or cartridges. If a cartridge is in a Very Low state (it has passed the rated life), replace the cartridge.
3. Make sure that the driver and tray print mode settings match the media that is loaded in the tray. Try using a different realm of media or a different tray. Try using a different print mode.
4. Make sure that the printer is within the supported operating temperature/humidity range.
5. Make sure that the paper type, size, and weight are supported by the printer. See the printer support page at support.hp.com for a list of the supported paper sizes and types for the printer.

NOTE: The term "fusing" refers to the part of the printing process where toner is affixed to paper.

The following examples depict letter-size paper that has passed through the printer short-edge first.

Table 6-2 Light print

Description	Sample	Possible solutions
Light print: The printed content on the entire page is light or faded.	AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc	1. Reprint the document.
		2. Remove the cartridge, and then shake it to redistribute the toner.
		3. Mono models only: Make sure that the Economode setting is disabled both at the printer control panel and in the print driver.
		4. Make sure that the cartridge is installed correctly.
		5. Print a Supply status page and check for life and usage of the cartridge.
		6. Replace the cartridge.
		7. If the problem persists, go to support.hp.com.

Table 6-3 Gray background or dark print

Description	Sample	Possible solutions
Gray background or dark print: The image or text is darker than expected.	AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc	1. Make sure that the paper in the trays has not already been run through the printer.
		2. Use a different paper type.
		3. Reprint the document.
		4. Mono models only: From the Home screen on the printer control panel, go to the Adjust Toner Density menu, and then adjust the toner density to a lower level.
		5. Make sure that the printer is in within the supported operating temperature and humidity range.
		6. Replace the cartridge.
		7. If the problem persists, go to support.hp.com.

Table 6-4 Blank page — No print

Description	Sample	Possible solutions
Blank page — No print: The page is completely blank and contains no printed content.		1. Make sure that the cartridge is genuine HP cartridges.
		2. Make sure that the cartridge is installed correctly.
		3. Print with a different cartridge.
		4. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type.
		5. If the problem persists, go to support.hp.com.

Table 6-5 Black page

Description	Sample	Possible solutions
Black page: The entire printed page is black.		1. Visually inspect the cartridge to check for damage.
		2. Make sure that the cartridge is installed correctly.
		3. Replace the cartridge
		4. If the problem persists, go to support.hp.com.

Table 6-6 Banding defects

Description	Sample	Possible solutions
Repetitive wide-pitch banding and Impulse bands: Dark or light lines which repeat down the length of the page. They might be sharp or soft in nature. The defect displays only in areas of fill, not in text or sections with no printed content.		1. Reprint the document.
		2. Try printing from another tray.
		3. Replace the cartridge.
		4. Use a different paper type.
		5. Enterprise models only: From the Home screen on the printer control panel, go to the Adjust Paper Types menu, and then choose a print mode that is designed for a slightly heavier media than what you are using. This slows the print speed and might improve the print quality.
		6. If the problem persists, go to support.hp.com.

Table 6-7 Streak defects

Description	Sample	Possible solutions
Light vertical streaks: Light streaks that usually span the length of the page. The defect displays only in areas of fill, not in text or sections with no printed content.		1. Reprint the document. 2. Remove the cartridge, and then shake it to redistribute the toner. 3. If the problem persists, go to support.hp.com. NOTE: Both light and dark vertical streaks can occur when the printing environment is outside the specified range for temperature or humidity. Refer to your printer's environmental specifications for allowable temperature and humidity levels.
Dark vertical streaks and ITB cleaning streaks (color models only): Dark lines which occur down the length of the page. The defect might occur anywhere on the page, in areas of fill or in sections with no printed content.		1. Reprint the document. 2. Remove the cartridge, and then shake it to redistribute the toner. 3. Print a cleaning page. 4. Check the toner level in the cartridge. 5. If the problem persists, go to support.hp.com.

Table 6-8 Fixing/fuser defects

Description	Fixing/fuser	Possible solutions
Hot fuser offset (shadow):Slight shadows, or offsets, of the image repeated down the page. The repeated image might fade with each recurrence.		1. Reprint the document.2. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type.3. If the problem persists, go to support.hp.com.
Poor fusing:Toner rubs off along either edge of page.This defect is more common at the edges of high-coverage jobs and on light media types but can occur anywhere on the page.		1. Reprint the document.2. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a heavier paper type.3. Enterprise models only: From the printer control panel, go to the Edge-to-Edge menu and then select Normal. Reprint the document.4. Enterprise models only: From the printer control panel, select Auto Include Margins and then reprint the document.5. If the problem persists, go to support.hp.com.

Table 6-9 Image placement defects

Description	Sample	Possible solutions
Margins and skew:The image is not centered, or is skewed on the page. The defect occurs when the paper is not positioned properly as it is pulled from the tray and moves through the paper path.	LP	1. Reprint the document.2. Remove the paper and then reload the tray. Make sure that all the paper edges are even on all sides.3. Make sure that the top of the paper stack is below the tray full indicator. Do not overfill the tray.4. Make sure that the paper guides are adjusted to the correct size for the paper. Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray.5. If the problem persists, go to support.hp.com.

Table 6-10 Color plane registrations defects (color models only)

Description	Sample	Possible solutions
Color plane registrations:		1. Reprint the document.
One or more color of the planes is not aligned with the other color planes. The primary error will typically occur with yellow.		2. From the printer control panel, calibrate the printer.
		3. If a cartridge has reached a Very Low state or the printed output is severely faded, replace the cartridge.
		4. From the printer control panel use the Restore Calibration feature to reset the printer's calibration settings to the factory defaults.
		5. If the problem persists, go to support.hp.com.

Table 6-11 Output defects

Description	Sample	Possible solutions
Output curl:Printed paper has curled edges. The curled edge can be along the short or long side of the paper. Two types of curl are possible:Positive curl: The paper curls toward the printed side. The defect occurs in dry environments or when printing high coverage pages.Negative curl: The paper curls away from the printed side. The defect occurs in high-humidity environments or when printing low coverage pages.		1. Reprint the document.2. Positive curl: From the printer control panel, select a heavier paper type. The heavier paper type creates a higher temperature for printing.Negative curl: From the printer control panel, select a lighter paper type. The lighter paper type creates a lower temperature for printing. Try storing the paper in a dry environment prior or use freshly opened paper.3. Print in duplex mode.4. If the problem persists, go to support.hp.com.
Output stacking:The paper does not stack well in the output tray. The stack might be uneven, skewed, or the pages might be pushed out of the tray and onto the floor. Any of the following conditions can cause this defect:Extreme paper curlThe paper in the tray is wrinkled or deformedThe paper is a non-standard paper type, such as envelopesThe output tray is too full.		1. Reprint the document.2. Extend the output bin extension.3. If the defect is caused by extreme paper curl, complete the troubleshooting steps for Output curl.4. Use a different paper type.5. Use freshly opened paper.6. Remove the paper from the output tray before the tray gets too full.7. If the problem persists, go to support.hp.com.

Solve wired network problems

Introduction

Certain types of problems can indicate there is a network communication problem. These problems include the following issues:

The periodic loss of ability to communicate with the printer
The printer cannot be found during driver installation
A periodic failure to print

Check the following items to verify that the printer is communicating with the network. Before beginning, print a configuration page from the printer control panel and locate the printer IP address that is listed on this page.

Poor physical connection
The computer is using the incorrect IP address for the printer
The computer is unable to communicate with the printer
The printer is using incorrect link and duplex settings for the network
New software programs might be causing compatibility problems
The computer or workstation might be set up incorrectly
The printer is disabled, or other network settings are incorrect

NOTE: HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP print drivers. For more information, go to Microsoft at www.microsoft.com.

Poor physical connection

1. Verify that the printer is attached to the correct network port using a cable of the correct length.
2. Verify that cable connections are secure.
3. Look at the network port connection on the back of the printer, and verify that the amber activity light flashes indicating network traffic, and the green link-status light is continuously lit indicating a network link.
4. If the problem continues, try a different cable or port on the hub.

The computer is using the incorrect IP address for the printer

1. Open the printer properties and click the Ports tab. Verify that the current IP address for the printer is selected. The printer IP address is listed on the printer configuration page.
2. If you installed the printer using the HP standard TCP/IP port, select the box labeled Always print to this printer, even if its IP address changes.
3. If you installed the printer using a Microsoft standard TCP/IP port, use the hostname instead of the IP address.
4. If the IP address is correct, delete the printer and then add it again.

The computer is unable to communicate with the printer

1. Test network communication by pinging the network.

a. Open a command-line prompt on your computer.

For Windows, click Start, click Run, type cmd, and then press Enter.
- For OS X, go to Applications, then Utilities, and open Terminal.

b. Type ping followed by the IP address for your printer.
c. If the window displays round-trip times, the network is working.

1. If the ping command failed, verify that the network hubs are on, and then verify that the network settings, the printer, and the computer are all configured for the same network.

The printer is using incorrect link and duplex settings for the network

HP recommends leaving these settings in automatic mode (the default setting). If you change these settings, you must also change them for your network.

New software programs might be causing compatibility problems

Verify that any new software programs are correctly installed and that they use the correct print driver.

The computer or workstation might be set up incorrectly

1. Check the network drivers, print drivers, and the network redirection settings.
2. Verify that the operating system is configured correctly.

The printer is disabled, or other network settings are incorrect

1. Review the configuration page to check the status of the network protocol. Enable it if necessary.
2. Reconfigure the network settings if necessary.

Solve wireless network problems

Introduction
- Wireless connectivity checklist
The printer does not print after the wireless configuration completes
The printer does not print, and the computer has a third-party firewall installed
The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
The wireless printer loses communication when connected to a VPN
The network does not appear in the wireless networks list
The wireless network is not functioning
- Reduce interference on a wireless network

Introduction

Use the troubleshooting information to help resolve issues.

NOTE: To determine whether HP NFC and Wireless Print Direct printing are enabled on your printer, print a configuration page from the printer control panel

Wireless connectivity checklist

• Verify that the network cable is not connected.
• Verify that the printer and the wireless router are turned on and have power. Also make sure that the wireless radio in the printer is turned on.
• Verify that the service set identifier (SSID) is correct. Print a configuration page to determine the SSID. If you are not sure the SSID is correct, run the wireless setup again.
• With secured networks, verify that the security information is correct. If the security information is incorrect, run the wireless setup again.
• If the wireless network is working correctly, try accessing other computers on the wireless network. If the network has Internet access, try connecting to the Internet over a wireless connection.
• Verify that the encryption method (AES or TKIP) is the same for the printer as it is for the wireless access point (on networks using WPA security).
• Verify that the printer is within the range of the wireless network. For most networks, the printer must be within 30m (100 ft) of the wireless access point (wireless router).
• Verify that obstacles do not block the wireless signal. Remove any large metal objects between the access point and the printer. Make sure poles, walls, or support columns containing metal or concrete do not separate the printer and wireless access point.

• Verify that the printer is located away from electronic devices that might interfere with the wireless signal. Many devices can interfere with the wireless signal including motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices.

• Verify that the print driver is installed on the computer.
  Verify that you have selected the correct printer port.

• Verify that the computer and printer connect to the same wireless network.
  For OS X, verify that the wireless router supports Bonjour.

The printer does not print after the wireless configuration completes

1. Make sure that the printer is turned on and in the ready state.
2. Turn off any third-party firewalls on your computer.
3. Make sure that the wireless network is working correctly.
4. Make sure that your computer is working correctly. If necessary, restart the computer.
5. Verify that you can open the printer HP Embedded Web Server from a computer on the network.

The printer does not print, and the computer has a third-party firewall installed

1. Update the firewall with the most recent update available from the manufacturer.
2. If programs request firewall access when you install the printer or try to print, make sure you allow the programs to run.
3. Temporarily turn off the firewall, and then install the wireless printer on the computer. Enable the firewall when you have completed the wireless installation.

The wireless connection does not work after moving the wireless router or printer

1. Make sure that the router or printer connects to the same network that your computer connects to.
2. Print a configuration page.
3. Compare the service set identifier (SSID) on the configuration page to the SSID in the printer configuration for the computer.
4. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the wireless setup for the printer.

Cannot connect more computers to the wireless printer

1. Make sure that the other computers are within the wireless range and that no obstacles block the signal. For most networks, the wireless range is within 30m (100 ft) of the wireless access point.
2. Make sure that the printer is turned on and in the ready state.
3. Make sure there are not more than 5 concurrent Wireless Print Direct users.
4. Turn off any third-party firewalls on your computer.
5. Make sure that the wireless network is working correctly.
6. Make sure that your computer is working correctly. If necessary, restart the computer.

The wireless printer loses communication when connected to a VPN

Typically, you cannot connect to a VPN and other networks at the same time.

The network does not appear in the wireless networks list

Make sure the wireless router is turned on and has power.
The network might be hidden. However, you can still connect to a hidden network.

The wireless network is not functioning

1. Make sure that the network cable is not connected.
2. To verify if the network has lost communication, try connecting other devices to the network.
3. Test network communication by pinging the network.

a. Open a command-line prompt on your computer.

For Windows, click Start, click Run, type cmd, and then press Enter.
- For OS X, go to Applications, then Utilities, and open Terminal.

b. Type ping followed by the router IP address.
c. If the window displays round-trip times, the network is working.

1. Make sure that the router or printer connects to the same network that the computer connects to.

a. Print a configuration page.
b. Compare the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for the computer.
c. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the wireless setup for the printer.

Reduce interference on a wireless network

The following tips can reduce interference in a wireless network:

• Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones. These objects can disrupt radio signals.
• Keep the wireless devices away from large masonry structures and other building structures. These objects can absorb radio waves and lower signal strength.
  Position the wireless router in a central location in line of sight with the wireless printers on the network.

Index

Symbols/Numerics

2,100-sheet high-capacity input tray loading 33

A

accessories

ordering 42

acoustic specifications 16

AirPrint 72

alternative letterhead mode 26,32

Android devices

printing from 73

B

bins, output

locating 2

Bonjour

identifying 78

browser requirements

HP embedded Web Server 78

C

cartridge

replacing 51

cartridge policy 44

cartridge protection 47

cartridges

order numbers 51

replacing staple 55

checklist

wireless connectivity 145

cleaning

paper path 131

control panel

help 99

locating 2

locating features 5, 7

copying

resolution 10

customer support

online 98

D

default gateway, setting 88

deleting

stored jobs 69

dimensions, printer 14

document feeder

capacity 10

locating 2

double-sided printing

Mac 63

Windows 60

drivers,supported 11

duplex printing

Mac 63

duplex printing (double-sided)

settings (Windows) 60

Windows 60

duplexer

clearing jams 123

duplexing

manually (Mac) 63

manually (Windows) 60

E

easy-access USB printing 74

EconoMode setting 134

electrical specifications 16

Embedded Web Server

changing network settings 86

changing printer name 87

opening 86, 87

Embedded Web Server (EWS)

assigning passwords 90

features 78

network connection 78

energy use, optimizing 93

envelope feeder

clearing jams 124

envelopes

orientation 22

envelopes, loading 35

Ethernet (RJ-45)

locating 4

Explorer, versions supported

HP Embedded Web Server 78

F

fax port

locating 4

FIH (foreign interface harness)

locating 4

foreign interface harness (FIH)

locating 4

formatter

locating 3

fuser

clearing jams 120

G

gateway, setting default 88

general configuration

HP Embedded Web Server 80

genuine HP cartridges 44

H

hard disks

encrypted 91

hardware integration pocket (HIP)

locating 2

Help button

locating 5,7

help,control panel 99

Hi-Speed USB 2.0 printing port

locating 4

HIP (hardware integration pocket)

locating 2

Home button

locating 5,7

HP Customer Care 98

HP Embedded Web Server

changing network settings 86

changing printer name 87

general configuration 80

HP Web Services 83

information pages 80

network settings 83

opening 86, 87

other links list 85

print settings 81

security settings 83

troubleshooting tools 82

HP Embedded Web Server (EWS)

features 78

network connection 78

HP ePrint 71

HP ePrint software 72

HP Stapling Mailbox

clear jams 126

HP Web Jetadmin 95

HP Web Services

enabling 83

1

image quality issues

examples and solutions 136

information pages

HP Embedded Web Server 80

interface ports

locating 4

Internet Explorer, versions supported

HP Embedded Web Server 78

IP Security 90

IPsec 90

IPv4 address 88

IPv6 address 88

J

jams

2,100-sheet high-capacity input tray (Tray 6) 117

auto-navigation 110

causes of 110

duplexer 123

envelope feeder 124

fuser 120

HP Stapling Mailbox 126

output bin 123

rear door 120

staples in the stapling mailbox

accessory 127

Tray 1 111

Tray 2,3,and4 114

jams, paper

locations 109

Jetadmin, HP Web 95

jobs, stored

creating (Windows) 66

deleting 69

Mac settings 68

printing 68

K

keyboard

locating 2

L

label

orientation 37

labels

printing (Windows) 61

printing on 37

labels, loading 37

LAN port

locating 4

loading

paper in the 2,100-sheet high

capacity input tray 33

paper in Tray 1 21

paper in Tray 2 27

local area network (LAN)

locating 4

lock

formatter 92

lower right door

locating 2

M

Mac driver settings

Job Storage 68

Main input tray

loading labels 37

managing network 86

manual duplex

Mac 63

Windows 60

memory

included 10

memory chip (toner)

locating 51

mobile printing

Android devices 73

mobile printing solutions 10

mobile printing, software supported 13

multiple pages per sheet

printing (Mac) 64

printing (Windows) 61

N

Near Field Communication printing 70

Netscape Navigator, versions

supported

HP embedded Web Server 78

network

primer name, changing 87

settings, changing 86

settings, viewing 86

network duplex settings, changing

88

network link speed settings,

changing 88

network settings

HP Embedded Web Server 83

networks

default gateway 88

HP Web Jetadmin 95

IPv4 address 88

IPv6 address 88

subset mask 88

supported 10

NFC printing 70

0

on/off button

locating 2

online help, control panel 99

online support 98

operating systems (OS)

supported 10

operatingsystems,supported 11

ordering

supplies and accessories 42

OS (operating system)

supported 10

other links list

HP Embedded Web Server 85

output bin

clear jams 123

output bins

locating 2

P

pages per minute 10

pages per sheet

selecting (Mac) 64

selecting (Windows) 61

paper

jams 110

loading the 2,100-sheet high

capacity input tray 33

loading Tray 1 21

loading Tray 2 27

selecting 132

Tray 1 orientation 22

paper jams

HP Stapling Mailbox 126

locations 109

output bin 123

Tray 1 111

Tray 2,3,and4 114

Tray 5 117

paper pickup problems

solving 103, 105

paper type

selecting (Windows) 61

paper types

selecting (Mac) 64

paper,ordering 42

ports

locating 4

power

consumption 16

power connection

locating 3

power switch

locating 2

power usage

1 watt or less 93

print drivers, supported 11

print media

loading in Tray 1 – 21

print on both sides

Mac 63

manually,Windows 60

Windows 60

print settings

HP Embedded Web Server 81

printing

from USB storage accessories 74

stored jobs 68

printing on both sides

settings (Windows) 60

Priority input tray

loading labels 37

private printing 66

protect cartridges 47

R

rear door

clearing jams 120

replacing

staple cartridges 55

toner cartridge 51

resolution

copy and scan 10

restore factory settings 100

right door

locating 2

RJ-45 port

locating 4

S

scanning

resolution 10

security settings

HP Embedded Web Server 83

security

encrypted hard disk 91

security lock slot

locating 4

settings

restore factory 100

Sign In button

locating 7

Sign Out button

locating 7

sleep mode 93

special paper

printing (Windows) 61

specifications

electrical and acoustic 16

speed,optimizing 93

stacking

configure the operation mode 39

staple cartridges

replacing 55

staple jams

stapling mailbox accessory 127

stapler

setting default staple location 38

stapler/stacker accessory

configure the operation mode 39

stapling

configure the operation mode 39

setting default location 38

stapling mailbox access

clear staple jams 127

Start Copy button

locating 7

status of printer 5

Stop button

locating 5

storage, job

Mac settings 68

store print jobs 66

stored jobs

creating (Mac) 68

creating (Windows) 66

deleting 69

printing 68

storing jobs

with Windows 66

subset mask 88

supplies

low threshold settings 102

ordering 42

replacing staple cartridges 55

replacing toner cartridge 51

using when low 102

supplies status 131

support

online 98

system requirements

HP Embedded Web Server 78

ninimum 13

T

TCP/IP

manually configuring IPv4

parameters 88

manually configuring IPv6

parameters 88

technical support

online 98

toner cartridge

components 51

low threshold settings 102

replacing 51

using when low 102

toner cartridges

order numbers 51

toner-cartridge status 131

touchscreen

locating features 7

transparencies

printing (Windows) 61

Tray 1

jams 111

loading envelopes 35

paper orientation 22

Tray 2

jams 114

loading 27

Tray 3

jams 114

Tray 4

jams 114

Tray 6

paper jams 117

trays

capacity 10

included 10

locating 2

troubleshooting

jams 110

network problems 143

paper feed problems 103

wired network 143

wireless network 145

troubleshooting tools

HP Embedded Web Server 82

two-sided printing

settings (Windows) 60

U

USB port

enabling 74

locating 4

USB storage accessories

printing from 74

W

Web browser requirements

HP Embedded Web Server 78

Web sites

customer support 98

HP Web Jetadmin, downloading

95

weight, printer 14

Wi-Fi Direct printing 14

Wireless Direct Printing 70

wireless network

troubleshooting 145

wireless network interference 147