Why do the sides of the Lionelo Mille Plus playpen not lock?

Q: Why do the sides of the Lionelo Mille Plus playpen not lock?

First, check the correct assembly order: The floor must be completely unfolded flat before locking the sides. If the floor is not flattened in the center, the locking mechanism will not engage. Spread the four corners of the playpen sufficiently to access the central elements of the sides . First deploy the opposite sides, then pull them firmly upwards until you feel resistance and a locking "click". Press down on the center of the bed base to finalize the complete locking. Points to check: Are all the four central elements of the sides properly locked at the top? Run your hand over each corner to check. Did you hear the locking clicks when pulling each side upwards? Is the floor really flattened, especially in the center? A fold in the middle prevents locking. Before assembling the playpen, check that no fasteners are loose and that no parts are missing or damaged. If after following these steps the locking still does not work on one or more sides, a part of the mechanism is likely damaged and needs to be replaced.

Question

Accepted Answer

First, check the correct assembly order:

The floor must be completely unfolded flat before locking the sides. If the floor is not flattened in the center, the locking mechanism will not engage.
Spread the four corners of the playpen sufficiently to access the central elements of the sides.
First deploy the opposite sides, then pull them firmly upwards until you feel resistance and a locking "click".
Press down on the center of the bed base to finalize the complete locking.

Points to check:

Are all the four central elements of the sides properly locked at the top? Run your hand over each corner to check.
Did you hear the locking clicks when pulling each side upwards?
Is the floor really flattened, especially in the center? A fold in the middle prevents locking.
Before assembling the playpen, check that no fasteners are loose and that no parts are missing or damaged.

If after following these steps the locking still does not work on one or more sides, a part of the mechanism is likely damaged and needs to be replaced.

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