EO Mini Pro 3 - Battery charger Hive - Free user manual and instructions

Product Type	Battery Charger
Model	EO Mini Pro 3
Brand	Hive
Dimensions (approx.)	180 x 90 x 50 mm
Weight	0.6 kg
Input Voltage	100-240 V AC, 50/60 Hz
Output Voltage	12 V / 24 V
Output Current	3 A (max)
Charging Modes	Automatic, Trickle, Maintenance
Battery Compatibility	Lead-acid, AGM, Gel, Li-ion
Protection Features	Overcharge, Short Circuit, Reverse Polarity, Overheat
Indicators	LED status: Power, Charging, Full, Error
Cable Length	1.5 m (power), 0.9 m (battery clamp)
Operating Temperature	-20°C to 40°C
Certifications	CE, RoHS
Housing Material	Flame-resistant ABS plastic
Water Resistance	IP20 (indoor use only)
Display	LCD (voltage/current/fault codes)
Memory Function	Saves last mode selection
Warranty	2 years
Package Contents	Charger unit, clamps, manual
Cleaning Instructions	Wipe with dry cloth; do not use solvents
Spare Parts Availability	Contact Hive or authorized dealers

Frequently Asked Questions - EO Mini Pro 3 Hive

What type of batteries can the EO Mini Pro 3 charge?

The EO Mini Pro 3 supports lead-acid, AGM, Gel, and Li-ion batteries. Always verify the battery voltage (12V or 24V) before connecting.

How do I select the correct charging mode?

The charger has automatic, trickle, and maintenance modes. Use automatic for standard charging; trickle for low-current top-ups; maintenance for long-term storage.

Can I leave the charger connected indefinitely?

Yes, in maintenance mode the charger monitors and maintains battery voltage. However, for safety, check the battery condition periodically.

What do the LED indicators mean?

Solid green = power on; blinking green = charging; solid blue = full; red blinking = error. Refer to the manual for error codes.

How to clean the charger?

Unplug the charger and wipe with a dry, soft cloth. Do not use water, solvents, or abrasives. Keep vents free of dust.

Is the charger protected against reverse polarity?

Yes, the EO Mini Pro 3 has reverse polarity protection. If clamps are connected incorrectly, the charger will not operate and will show an error.

Can I use this charger for Li-ion batteries?

Yes, but only if the Li-ion battery has a BMS (Battery Management System). Never charge a non-protected Li-ion cell.

What is the input voltage range?

The charger accepts 100-240 V AC, 50/60 Hz, making it suitable for worldwide use with appropriate plug adapters.

Where can I find spare parts or repairs?

Contact Hive customer support or visit their official website for authorized service centers. Warranty information is included in the package.

Does the charger have a memory function?

Yes, the memory function saves the last charging mode and settings, so you don't need to reconfigure each time.

USER MANUAL EO Mini Pro 3 Hive

Black HIVE smartphone with circular control knob and 'Built by eo' button, against orange background (no text or symbols on device body)

HIVE

Welcome to Hive EV Charging

Hive EV Charging is the simple, effective way to charge your electric vehicle (EV).

You can stay on top of your charging costs with the Hive app's smart functionality – including off-peak scheduling and real-time charging insights.

This guide tells you everything you need to know to get set up and start charging.

HIVE

Untethered charger

LED indicator light

Charging cable port

Important

Your EO Mini Pro 3 should only be installed by a qualified electrician with the relevant training.

Go to hivehome.com/guides/ev-charging for detailed installation instructions.

Contents

Getting started 6

Onboarding your charger 7

Getting to know your charger 8

Charger settings 9

Schedules 10

LED lights 11

Troubleshooting 12

Getting started

Installing your charger:

Your EO Mini Pro 3 EV charger should only be professionally installed by a fully qualified and accredited installer.

Download the Hive app:

Use Hive's award-winning app to make the most of your EO Mini Pro 3. Make use of smart charge features that let you optimise your charger:

1. Download the Hive app to your phone or tablet

a. Apple App Store
b. Google Play

1. Log in, or click 'Create account' if you don't already have one
2. On the Home screen, tap 'Add' then follow the instructions to add your EV charger

Onboarding your charger

You can easily set up your EO Mini Pro 3 in the Hive app. Just follow the prompts onscreen and before you know it, you'll be a few taps away from charging your car at home.

To get started, you'll need:

• Your Charger ID – found on the device label or in your quick-start guide
• Your Charger PIN – this will be in an email from Hive sent after your device is installed

Important: If you haven't got your Charger PIN yet, visit hivehome.com/contact-us or call us on 0333 202 1054.

Getting to know your charger

Sleek and understated, the EO Mini Pro 3 is one of the most compact chargers on the market. And it's kitted out with the latest smart functionality to make charging simple.

Randomised delay

In compliance with The Electric Vehicles (Smart Charge Points) Regulations 2021, there will be a random delay of up to 10 minutes before a scheduled charge will start. Charging sessions initiated outside of schedules will not be subject to this randomised delay.

Using the charger without the app

Your EO Mini Pro 3 charger is configured to use GSM mobile signal to connect to the Hive app. However, if you live in an area with poor GSM mobile signal, your engineer can set up the charger to operate in 'plug and charge' mode. That way you can charge your EV without having to use the Hive app.

Accessing the charger portal locally

If your engineer has configured your charger to work in ‘plug and charge’ mode (also referred to as ‘dumb’ mode), or if Hive’s support team need you to access your charger locally, you can find the local access details on the customer details label (attached to the Quick Start Guide in the box your charger came in).

Note: Only to be used if charger is being used in 'dumb' mode.

HIVE

HIVE EV CHARGER - CUSTOMER DETAILS

WIFI HOTSPOT LOGIN:

SSID: HECXXXXX

PWD: password21

WEB PORTAL LOGIN:

URL: 10.10.10.1

UN: EV

PWD: password23

SERIAL NO: EO-1234567890123456

CHARGER ID: HECXXXXX

Charger settings

Configure your charger, your way

Your EO Mini Pro 3 works best with the Hive app. You can set it up how you want on the 'Settings' menu, accessible through the cog icon in the top right of the charger control screen.

Charger

See your charger details, update your charger's name and enable / disable secure charging.

Schedule

Check or update your EO Mini Pro 3's schedule settings. You can configure how and when your charger works.

Tariff

Link your charging schedule to your energy tariff. If you've got a dedicated EV tariff, you can enjoy cheaper overnight charging.

My vehicle

View or update your EV details. This helps accurately calculate the range added on each charge.

Notifications

Configure what notifications you want to receive from your EO Mini Pro 3.

<

Settings

Charger

Schedule

Tariff

My vehicle

Notifications

Help

Schedules

Optimise your charging to meet your needs

A range of schedule configuration options are available on your EO Mini Pro 3, all easy to set up and change.

Eco

Link your charging schedule to your energy tariff. If you've got a dedicated EV tariff, you can enjoy even cheaper overnight charging.

Custom

Set your own charging schedule - perfect if you want direct control over when you want your charge sessions to happen.

No schedule

Simply plug in and charge. With no defined schedule, you can charge as-and-when needed.

My vehicle

View or update your EV details. This helps accurately calculate the range added on each charge.

Note: If you have enabled secure charging via your charger on the 'Settings' page, you'll receive a notification that you need to approve when plugging in your vehicle so you can start your charge session.

Schedule

Eco

Charging schedule will be set between 12am and 8am to help the environment. You can override the schedule at anytime.

Custom

Choose when you would like to start and stop charging. You can override this at anytime.

No schedule

Charging will start every time you plug in and continues until your vehicle stops receiving charge.

LED lights

The EO Mini Pro 3 has an LED light on the front of the device which will indicate a range of device states.

During device switch on:

LED colour State Notes
Not illuminated Power off No power is available
LED solid white Initialising Initialising
LED pulses blue Ready		The unit has started up successfully and is ready to charge*

*Once the LED pulses blue, it may take up to a further 10 minutes for your charger to connect to the Hive platform, allowing you to control your charger from the Hive app

During normal operation:

LED colour State Notes
LED pulses blue Ready Ready to charge
LED pulses green Cable is inserted		EO Mini Pro 3 is communicating with the vehicle and trying to start a charging session
LED solid green Charging		A charging session has started successfully
LED pulses blue Cable is removed Ready to charge
LED solid yellow Paused		The EO Mini Pro 3 has been put on pause
LED pulses red Fault condition A fault has occurred

Troubleshooting and further support

Your EO Mini Pro 3 is designed to give you many years of efficient and safe charging. You can easily resolve most issues by following the troubleshooting instructions in the app.

Get help online

hivehome.com/contact-us

Got a question?

You could find the answer in our community.

community.hivehome.com

Call us

Our dedicated EV team are on hand to support you with your EO Mini Pro 3.

To reach them please call:

0333 202 1054

Centrica Hive Limited declares that the radio equipment types HIVE-EV-01 & HIVE-EV-02 complies with: EU Directive 2014/53/EU & UK SI 2017 No. 1206. Full declaration text available at: hivehome.com/compliance Frequency: 2400 - 2483.5 MHz Max Radiated Power: < 20dBm Frequency: 633 - 1910 MHz Max Radiated Power: < 21dBm

To avoid environmental and health problems due to hazardous substances in electrical and electronic goods, appliances marked with a crossed out wheeled bin should not be placed into your household rubbish bin. Instead, when they are unable to be re-used, they should be recycled. Your local authority will be able to advise you on the location of the nearest recycling centre that is authorised to accept this type of waste. Please recycle responsibly.

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© 2023 Centrica Hive Limited (trading as Hive) Registered in England (No.5782908) SL4 5GD, UK. Bord Gáis Energy. Registered in Ireland (No. 463078) DO2 HH27, Ireland. All rights reserved. IG70003650517V1

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