116.29319 - Vacuum Cleaner KENMORE - Free user manual and instructions
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| Product Type | Upright Vacuum Cleaner |
| Brand | Kenmore |
| Model | 116.29319 |
| Dimensions (H x W x D) | 45 x 12 x 13 in (114 x 30.5 x 33 cm) |
| Weight | 18 lbs (8.2 kg) |
| Power | 12 amps, 1440 watts |
| Cord Length | 25 ft (7.6 m) |
| Cleaning Path Width | 13 in (33 cm) |
| Filtration Type | HEPA |
| Bag Type | Type Q HEPA bag |
| Bag Capacity | 3.5 L |
| Height Adjustments | 6 positions |
| On-board Tools | Crevice tool, dusting brush, upholstery tool |
| Warranty | 1 year limited |
| Maintenance | Replace bag when full, clean filter every 3 months, replace belt annually |
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USER MANUAL 116.29319 KENMORE
Models/Modelos: 116.29319
Kenmore
Vacuum Cleaner
Aspiradora
P/N C01ZDUB00U00-KC01ZDUBZ0U0
Sears Brands Management
Corporation, Hoffman Estates,
IL 60179 USA
www.kenmore.com
www.sears.com
TABLE OF CONTENTS
Before Using Your New
Vacuum Cleaner 2
Packing List 2
Kenmore Vacuum Cleaner Warranty ....3
Important Safety Instructions ..... 4
Parts and Features 5-6
Assembly Instructions 7-8
Operating Instructions
How to Start 9
Vacuuming Tips 10
Attachments....11
Attachment Use Table ..... 12
Performance Features 13
Suggested Pile Height Settings ..... 14
Canister Care
Removing Clogs 14
Bag Changing 15
Cleaning Exterior and Attachments .. 15
Motor Safety Filter Cleaning .....16
Exhaust Filter Changing .....16
PowerMate Care
Belt Changing and Agitator
Cleaning 17-18
Light Bulb Changing 18
Agitator Servicing 19
Troubleshooting
Master Protection Agreements ..... 22
Requesting Assistance
Or Service ....Back Cover
BEFORE USING YOUR NEW VACUUM CLEANER
Please read this guide. It will help you assemble and operate your new Kenmore vacuum cleaner in the safest and most effective way.
For more information about vacuum cleaner care and operation, call your nearest Sears store. You will need the complete model and serial numbers when requesting information. Your vacuum cleaner's model and serial numbers are located on the Model and Serial Number Plate.
Use the space below to record the model number and serial number of your new Kenmore vacuum cleaner.
Model No.
Serial No.
Date of Purchase
Keep this book and your sales check (receipt) in a safe place for future reference.
PACKING LIST
Your KENMORE VACUUM CLEANER is packaged with the following parts and components assembled separately in the carton:
1 Canister Vacuum Cleaner
1 PowerMate®
1 Hose Assembly
1 Pet HandiMate
1 Floor Brush*
1 Crevice Tool*
1 Combination Brush*
1 Upper Wand
1 Lower Wand
1 Use & Care Guide
1 Repair Parts List
Each of the above assemblies are shown in detail inside the repair parts list.
*These items are found under the Tool Cover.
VACUUM CLEANER HELP LINE
Vacuum Cleaner Help Line:
1-877-531-7321
8:00am-5:00pm EST, M-F
(U.S.A. and Canada)
KENMORE VACUUM CLEANER WARRANTY
One Year Limited Warranty
When assembled, operated and maintained according to all instructions supplied with the product, if this vacuum cleaner fails due to a defect in material or workmanship within one year from the date of purchase, return it to any Sears store, Sears Parts & Repair Center or other Kenmore outlet for free repair.
If this vacuum cleaner is used for other than private family purposes, this warranty applies for only 90 days from the date of purchase.
This warranty covers only defects in material and workmanship. Sears will NOT pay for:
- Expendable items that can wear out from normal use, including but not limited to filters, belts, light bulbs, and bags.
- A service technician to instruct the user in correct product assembly, operation or maintenance.
- A service technician to clean or maintain this product.
- Damage to or failure of this product if it is not assembled, operated or maintained according to all instructions supplied with the product.
- Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose.
- Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.
- Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this vacuum cleaner is used in the United States and Canada.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Sears Brands Management Corporation., Hoffman Estates, IL 60179
Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions in this guide before assembling or using your vacuum cleaner.
WARNING
Your safety is important to us. To reduce the risk of fire, electrical shock, injury to persons or damage when using your vacuum cleaner, follow basic safety precautions Including the following:
Use your vacuum cleaner only as described in this guide. Use only with Sears recommended attachments.
Disconnect electrical supply before servicing or cleaning out brush area. Failure to do so could result in brush unexpectedly starting, causing personal injury from moving parts
Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in use and before performing maintenance.
To reduce the risk of electrical shock — Do not use outdoors or on wet surfaces.
Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a Sears Service Center.
Do not pull or carry by cord, use cord as a handle, close door on cord, or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner with wet hands.
Do not put any objects into openings.
Do not use with any opening blocked; keep free of dust, lint, hair and anything that may reduce airflow.
Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
Turn off all controls before unplugging.
Use extra care when cleaning on stairs. Do not put on chairs, tables, etc. Keep on floor.
Do not use vacuum cleaner to pick up flammable or combustible liquids (gasoline, cleaning fluids, perfumes, etc.), or use in areas where they may be present. The fumes from these substances can create a fire hazard or explosion.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Do not use vacuum cleaner without dust bag and/or filters in place.
Always change the dust bag after vacuuming carpet cleansers or freshener, powders and fine dust. These products clog the bag, reduce airflow and can cause the bag to burst. Failure to change bag could cause permanent damage to the vacuum cleaner.
Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the vacuum cleaner or dust bag.
Do not operate vacuum cleaner without the exhaust filter or exhaust filter door in place.
The hose contains electrical wires. Do not use when damaged, cut, or punctured. Replace if cut or worn. Do not pick up sharp objects.
Always turn off and unplug the vacuum cleaner before connecting or disconnecting either hose, Pet HandiMate (if applicable), or nozzle.
Hold plug when rewinding onto cord reel.
Do not allow plug to whip when rewinding.
You are responsible for making sure that your vacuum cleaner is not used by anyone unable to operate it properly.
SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuum cleaner is intended for Household use. Read this Use & Care Guide carefully for important use and safety information. This guide contains safety statements under warning and caution symbols.
PARTS AND FEATURES
It is important to know your vacuum cleaner's parts and features to ensure its proper and safe use. Review these before using your vacuum cleaner.
PowerMate
| Object | Style No. | Part No. in USA | Part No. in Canada |
| Headlight Bulb | ---- | 20-5248 | 20-40601 |
| Belt | CB-3 | 20-5218 | 20-40118 |

HOSE

ATTACHMENTS

flowchart
graph TD
A["Crevice Tool"] --> B["Floor Brush"]
B --> C["Combination Brush"]
D["Pet HandiMate"] --> E["Fabric Brush"]
E --> F["Dusting Brush"]
CANISTER
| Object | Style No. | Part No. in USA | Part No. in Canada |
| Dust Bag | C | 20-50558 | 20-50403 |
| Exhaust Filter | EF-2 | 20-86880 | 20-40320 |
| Motor Safety Filter | CF-1 | 20-86883 | 20-40321 |


Please pay special attention to these hazard alert boxes, and follow any instructions given. WARNING statements alert you to such dangers as fire, electric shock, burns and personal injury. CAUTION statements alert you to such dangers as personal injury and/or property damage.
ASSEMBLY INSTRUCTIONS

WARNING
Electrical Shock Hazard
DO NOT plug into electrical supply until assembly is complete. Failure to do so could result in electrical shock or injury.
Before assembling vacuum cleaner, check the PACKING LIST. Use this list to verify that you have received all the components of your new Kenmore vacuum cleaner.
WANDS
Slide wands together until wand button snaps into place.

PowerMate
- Insert wands into PowerMate until the wand button snaps into place.

-
Connect wand plug and cord as shown. DO NOT force. Raised area of plug must be toward hand.
-
Secure cord into cord holder on wand swivel.
To remove: Disconnect cord and step on wand release pedal, then pull up on wands.


CANISTER
- Open the canister hood.
- Check to see that the dust bag is properly installed. See BAG CHANGING for instructions.
- Check to see that the motor safety filter is properly installed. See MOTOR SAFETY FILTER CLEANING for instructions.
HOOD AND TOOL STORAGE COVER
It is normal for the canister hood and tool storage cover to come off when opened further than needed. Line up the hinge slots, insert the hinges into the slots, and close the hood and tool storage cover to reinstall.

natural_image
Technical line drawing of a mechanical component with arrows indicating motion or force directions (no text or symbols)
CAUTION
Never open canister hood with the tool storage cover open. This will help to prevent damage from occurring to the canister hood and/or tool storage cover.
HOSE
- Line up the hose latch tab and notch in canister hood and insert hose into canister until it snaps in place.

To remove: Depress hose latch tab upward and pull up on hose.

- Insert handle into wand until lock button snaps in place. Be sure hose is not twisted.
To remove: Press handle quick release button and pull up on handle.
To store: Disconnect hose from wands and canister to prevent stress on hose during storage. Store hose in a loosely coiled position so the hose covering is not stressed.
OPERATING INSTRUCTIONS

CAUTION
Moving parts! To reduce the risk of personal injury, DO NOT touch the agitator when vacuum cleaner is on. Contacting the agitator while it is rotating can cut, bruise or cause other injuries. Always turn off and unplug from electrical outlet before servicing.
Use caution when operating near children.

HOW TO START

WARNING
Personal Injury and Product Damage Hazard
- DO NOT plug in if switch is in ON position. Personal injury or property damage could result.
• The cord moves rapidly when rewinding. Keep children away and provide a clear path when rewinding the cord to prevent personal injury.
• DO NOT use outlets above counters. Damage from cord to items in surrounding area could occur.

-
Pull cord out of canister to desired length. The cord will not rewind until the cord rewind button is pushed.
-
Plug the polarized power cord into a 120 Volt outlet located near the floor.
NOTE: To reduce the risk of electric shock, this vacuum cleaner has a polarized plug; one blade is wider than the other. This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
To rewind: Unplug the vacuum cleaner. Hold the plug while rewinding to prevent damage or injury from the moving cord. Push cord rewind button.
- Lower wand from upright position by pressing on the handle release pedal.
- Select a pile height setting by pressing the small pedal on the rear of the Power-Mate. The pile height setting shows on the indicator. See SUGGESTED PILE HEIGHT SETTINGS.

Attention: Refer to your carpet manufacturers cleaning recommendations. Some more delicate carpets may require that they be vacuumed with the PowerMate agitator turned off to prevent carpet damage.
- Select a switch position on the handle.
OFF - turns off both the canister and the PowerMate motors.
FLOOR - turns on the canister motor only.
CARPET - turns on both the canister and the PowerMate motors.
NOTE - When this switch is in the FLOOR position, the headlight DOES NOT function since no electricity flows to the PowerMate.


CAUTION
DO NOT leave the PowerMate running in one spot in the upright position for any length of time. Damage to carpet may occur.
VACUUMING TIPS

WARNING
Personal Injury and Product Damage Hazard
• DO NOT run over power cord with PowerMate. Personal injury or product damage could result.
• DO NOT pull plug from wall by the power cord. If there is damage to the cord or plug, personal injury or property damage could result.

CAUTION
Product Damage Hazard
Use care if the PowerMate and wand is left in the upright position as it may tip over easily. Property damage can occur if tipped.
Suggested sweeping pattern.
For best cleaning action, the PowerMate should be pushed straight away from you and pulled straight back. At the end of each pull stroke, the direction of the PowerMate should be changed to point into the next section to be cleaned. This pattern should be continued across the carpet with slow, gliding motions.
NOTE: Fast, jerky strokes do not provide complete cleaning.

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Illustration of a person using a vacuum cleaner with directional arrows indicating motion (no text or symbols)The hose swivel allows the hose to turn without moving the canister. This is helpful for cleaning in small areas.

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Pure mechanical diagram showing a joint with threaded components and directional arrows (no text or symbols)Check hose for twisting before pulling canister.

WARNING
Personal Injury Hazard
Use care if canister is placed on stairs. It may fall, causing personal injury or property damage.

CAUTION
Product Damage Hazard
Do not pull on the hose to move the canister from one stair to the next. When finished cleaning in one area use the handle grip on the canister to move the vacuum cleaner to a new location for further cleaning.

Carpeted stairs need to be vacuumed regularly. For best cleaning results, fully close the suction control.
For best cleaning results, keep the airflow passage open. Check each assembly area in REMOVING CLOGS occasionally for clogs. Turn off and unplug vacuum cleaner from outlet before checking.
ATTACHMENTS
ATTACHMENTS ON HANDLE
NOTE: If the PowerMate is attached, turn off and unplug vacuum cleaner before removing handle from wands.
- Press handle quick release button and pull up on handle.


CAUTION
DO NOT attach or remove handle or wands while vacuum cleaner is ON. This could cause sparking and damage the electrical contacts.

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Illustration of a hand holding a showerhead with a brush and a magnified view of the brush tip (no text or symbols)- Slide attachments firmly on handle as needed. See ATTACHMENT USE TABLE.

NOTE: To assemble dusting brush, insert the fabric brush into the dusting brush nozzle and press into place.

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Line drawing of hands using a tool to cut a device (no text or symbols)To remove, push in direction of arrow as shown.
ATTACHMENTS ON WAND
- To remove wands from PowerMate, lock wands in straight-up position.

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Diagram of a robotic car with motion lines indicating movement or force (no text or symbols)
- Press wand quick release pedal with foot and pull the wands straight up and out of PowerMate.
The PowerMate plug and cord do not have to be removed to use attachments on the wands.
- Put attachments on wands as needed. See ATTACHMENT USE TABLE.

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Line drawing of a hand holding a tool with a circular component and an arrow indicating direction (no text or symbols)ATTACHMENT USE TABLE
| CLEANING AREA | |||||||||
| ATTACHMENT | Furniture 1 | Between Cushions 1 | Drapes 1 | Stairs | Bare Floors | Carpeted Floors/Rugs | Walls | ||
| Combination brush | Dusting brush Fabric brush | ![]() | √ | √ | √ | ||||
| √ | √ | ||||||||
Crevice tool ![]() | √ | √ | |||||||
| Floor brush | ![]() | √ | √ | √ | |||||
| PowerMate | ![]() | √2 | √ | ||||||
| Pet HandiMate3 | ![]() | √ | √ | ||||||
- Always clean attachments before using on fabrics.
- 2-way switch should be in FLOOR position.
- Pet HandiMate attachment instructions are included with the product.
PERFORMANCE FEATURES

WARNING
Personal Injury Hazard
Always turn off and unplug the vacuum cleaner before cleaning the agitator area as agitator may suddenly restart. Failure to do so can result in personal injury.
OVERLOAD PROTECTOR
The PowerMate has built-in protection against motor and belt damage should the agitator jam. If the agitator slows down or stops, the overload protector shuts off the
Overload Protector/Belt Reset Button

natural_image
Simple line drawing of a landscape with trees and hills, no text or symbols presentPowerMate. The canister motor will continue to run.
To correct problem: Turn off and unplug vacuum cleaner, remove obstruction, then press BELT RESET button. A ball point pen may be required to press button.
If the problem persists, have the vacuum cleaner serviced by a Sears or other qualified service agent.
THERMAL PROTECTOR
This vacuum cleaner has a thermal protector which automatically trips to protect the vacuum cleaner from overheating. If a clog prevents the normal flow of air to the motor, the thermal protector turns the motor off automatically. This allows the motor to cool in order to prevent possible damage to the vacuum cleaner.
To correct problem: Turn the vacuum cleaner off and unplug the power cord from the outlet to allow the vacuum cleaner to cool and the thermal protector to reset. Check for and remove clogs, if necessary. Also check and replace any clogged filters. Wait approximately thirty (30) minutes and plug the vacuum cleaner in and turn back on to see if the motor protector has reset.
CHECK BAG INDICATOR
When the vacuum cleaner is running with normal airflow, the CHECK BAG indicator is green. The indicator changes to red whenever the airflow becomes blocked. If that occurs, check the disposable dust bag, motor safety filter and other possible clog locations shown in REMOVING CLOGS.
Check Bag Indicator—

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Diagram of a curved mechanical component with a tool, no visible text or symbolsTo correct problem: See the TROUBLESHOOTING table.
NOTE: The indicator may turn red when using certain attachments, due to reduced airflow through attachment.
SUCTION CONTROL
The suction control allows you to change the vacuum suction for different fabrics and carpet weights

Opening the control decreases suction for draperies and lightweight rugs, while closing the control increases suction for upholsteries and carpets.
EDGE CLEANER
Active brush edge cleaners are on both sides of the PowerMate. Guide either side of the PowerMate along base-boards or next to furniture to help remove dirt trapped at carpet edges.

natural_image
Line drawing of a mechanical component or tool with no visible text or symbolsSUGGESTED PILE HEIGHT SETTINGS
For best deep down cleaning, use the XLO setting. However, you may need to raise the height to make some jobs easier, such as scatter rugs and some deep pile carpets, and to prevent the vacuum cleaner from shutting off. Suggested settings are:
HI – Shag, deep pile, or scatter rugs.
MED - Medium to deep pile.
LO - Low to medium pile.
XLO - Most carpets and bare floors.
CANISTER CARE
REMOVING CLOGS
The vacuum cleaner creates suction that picks up dirt. Rapidly moving air carries the dirt to the dust bag through the airflow passages. The dust bag lets the air pass through, while it traps the dirt.
For best cleaning results, keep the airflow passage open. Check the starred areas occasionally for clogs. Turn off and unplug vacuum cleaner from outlet before checking.

BAG CHANGING
For best cleaning results, the dust bag should be changed often. The CHECK BAG indicator will change to red when the bag needs to be changed or the airflow is blocked.
NOTE: See PARTS AND FEATURES for Bag Number.
- Turn off and unplug vacuum cleaner from wall outlet.
- Remove hose from canister.

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Illustration of a hand holding a car with motion lines indicating speed or speed (no text or symbols)-
Pull up hood release and lift canister hood.
-
Disengage cardboard tab from red bag mount by pulling away and lifting up.

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Illustration of hands assembling or repairing electronic components (no text or symbols visible)
-
Pull bag out of the red bag mount.
-
Check the motor safety filter and replace, if necessary.

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Illustration of hands installing or adjusting a mechanical component with a black arrow pointing to it (no text or symbols present)- The red bag mount will flip forward after removing bag. This will prevent the hood from closing until a new bag is installed.
Note: DO NOT bend or crease the middle of the cardboard when installing the bag into the bag mount slots. - Rotate red bag mount down and install bag into slots as shown, pushing down until the cardboard tab locks into position and the holes align. Tuck the bag securely into the bag cavity so that none of it wil hood.
- Close and latch canister hood.
- Reinstall hose.
- Plug cord into wall outlet.

CAUTION
NEVER REUSE A DUST BAG. Very fine materials, such as carpet freshener, face powder, fine dust, plaster, soot, new carpet lint, etc. can clog the bag and cause it to burst before it is full and may cause damage to vacuum cleaner motor. Change bag more often when vacuuming these materials.
CLEANING EXTERIOR AND ATTACHMENTS
- Turn off and unplug vacuum cleaner. DO NOT drip water on vacuum cleaner.
- To clean exterior, or to reduce static electricity and dust build-up, wipe outer surface of vacuum cleaner and attachments. Use a clean, soft cloth that has been dipped in a solution of mild liquid detergent and water, then wrung dry. Wipe dry after cleaning.

CAUTION
Do not use attachments if they are wet. Attachments used in dirty areas, such as under a refrigerator, should not be used on other surfaces until they are washed. They could leave marks.
MOTOR SAFETY FILTER CLEANING

WARNING
Electrical Shock Hazard
Turn off and unplug vacuum cleaner from electrical outlet. Do not operate the vacuum cleaner without the motor safety filter. Be sure the filter is dry and properly installed to prevent motor failure and/or electrical shock.
Check motor safety filter occasionally and clean when dirty.
- Remove the bag as outlined in the BAG CHANGING section.

-
Lift the rubber re-tainer and pull out motor safety filter as shown.
-
Wash filter in warm soapy water, rinse, then dry. Do not clean in dishwasher or install while damp.

-
Replace the filter by sliding it back into place under the ribs in the bag cavity. Tuck filter in so that it fits completely under the rubber retainer.
-
Replace the bag as outlined in the BAG CHANGING section.
EXHAUST FILTER CHANGING

WARNING
Fire and/or Electrical Shock Hazard Do not operate with a clogged exhaust filter or without the exhaust filter or exhaust filter cover installed.
HEPA EXHAUST FILTER
The exhaust filter cartridge must be replaced when dirty. Replace the filter when the entire surface area is covered evenly. The filter CANNOT be washed as it will lose its dust trapping ability.
NOTE: See PARTS AND FEATURES for Exhaust Filter number.
- Pull out and up on the exhaust filter cover to remove from the canister and lay aside.

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Hand pressing down on a car dashboard (no text or symbols visible)
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Hand inserting a plug into a device (no text or symbols visible)-
Pull the exhaust filter cartridge up and out from the rear of the canister.
-
Replace exhaust filter cartridge. Place the new filter cartridge into the canister with the foam seal facing down towards the canister.


- Replace the exhaust filter cover by placing the two tabs on the filter cover into the slots on the canister and rotate into place until it snaps closed.
PowerMate CARE
Always follow all safety precautions when performing maintenance on the PowerMate.

WARNING
Electrical Shock Or Personal Injury Hazard.
Always turn off and unplug vacuum cleaner before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.
BELT CHANGING AND AGITATOR CLEANING
TO REMOVE BELT

natural_image
Line drawing of a hand using a tool to adjust or install a mechanical component (no text or symbols visible)- Turn PowerMate upside down.
-
Unscrew two (2) PowerMate cover screws.
-
Turn PowerMate right side up. Press handle release pedal and lower the swivel. Lift rear and side latches up.


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Illustration of hands operating a mechanical device with arrows indicating motion (no text or symbols)-
To remove cover, grasp the sides and pull out.
-
Lift agitator assembly out and remove worn belt.

- Check and clean end cap areas. See TO CLEAN AGITATOR section and AGITATOR ASSEMBLY illustration for picture of complete agitator assembly.
TO REPLACE BELT
- Install new belt over motor drive, then over belt path.


NOTE: See PARTS AND FEATURES for Belt number.
-
Place agitator assembly back into PowerMate.
-
Line up front of cover and base. Rest cover on front edge of base as shown.


- Rotate cover back. Press cover firmly until side and rear latches snap into place.
Make sure there is no gap between the cover and base.
- Turn PowerMate upside down and replace two (2) cover screws.
TO CLEAN AGITATOR:
NOTE: In order to keep cleaning efficiency high and to prevent damage to your vacuum cleaner, the agitator must be cleaned every time the belt is changed.
The agitator must also be cleaned according to the following schedule:
Vacuum Cleaner Use Clean Agitator
HEAVY - every week (used daily)
MODERATE - every month (used 2-3 times/week)
LIGHT - (used 1 time/week) every 2 months
IMPORTANT
Turn off and unplug vacuum cleaner from electrical outlet. Check and remove hair, string and lint build-up frequently in the PowerMate agitator and end cap areas.
Remove any dirt or debris in the belt path area or in the brush roller area.
Carefully remove any string or debris located on the agitator or end caps.
AGITATOR ASSEMBLY

LIGHT BULB CHANGING

WARNING
Electrical Shock Or Personal Injury Hazard
Turn off and unplug vacuum cleaner before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from the vacuum cleaner suddenly starting.

CAUTION
Do not plug in or turn on until the vacuum cleaner is completely reassembled.
- Remove PowerMate ^® cover as shown in BELT CHANGING AND AGITATOR CLEANING section.

- Remove the light bulb by pulling straight out.

CAUTION
Do not use a bulb rated over 9W (13V). During extended use, heat from the bulb could overheat surrounding plastic parts.

-
To replace the light bulb, carefully insert fully into slot.
-
Reinstall PowerMate ^® cover as shown in BELT CHANGING AND AGITATOR CLEANING section.
NOTE: See PARTS AND FEATURES for Bulb number.
AGITATOR SERVICING

WARNING
Electrical Shock Or Personal Injury Hazard Turn off and unplug vacuum cleaner electrical supply before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.
TO CHECK THE BRUSHES
When brushes are worn to the level of the base support bars, replace the agitator assembly.

TO REPLACE AGITATOR ASSEMBLY
- Remove PowerMate cover, belt and agitator assembly. See "To Remove Belt" in BELT CHANGING AND AGITATOR CLEANING.
- Replace agitator assembly.
- Reinstall belt and PowerMate cover. See "To replace belt" in BELT CHANGING AND AGITATOR CLEANING.
TROUBLESHOOTING
Review this table to find do-it-yourself solutions for minor performance problems. Any other service needed should be performed by a Sears or other qualified service agent.

WARNING
Always turn off and unplug vacuum cleaner before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury.
| PROBLEM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
| Vacuum cleaner won't start. | 1. Unplugged at wall outlet.2. Tripped circuit breaker/blown fuse at household service panel.3. Loose hose electrical connections. | 1. Plug in firmly, push ON/OFF switch to ON.2. Reset circuit breaker or replace fuse.3. Reconnect hose ends. |
| Poor job of dirt pick-up. | 1. Full or clogged dust bag.2. Clogged airflow passages.3. Dirty filters.4. Wrong pile height setting.5. Suction control is open.6. Hole in hose.7. Worn PowerMate agitator.8. Worn or broken belt.9. Dirty agitator or end caps.10. Canister hood open. | 1. Change bag.2. Clear airflow passages.3. Change filters.4. Adjust setting.5. Adjust control.6. Replace hose.7. Change agitator.8 & 9. See BELT CHANGING AND AGITATOR CLEANING.10. Close and latch hood. |
| Vacuum cleaner starts but shuts off. | 1. Hose or hood electrical connections.2. Tripped overload protector in PowerMate.3. Tripped thermal protector in canister. | 1. Check connections, reconnect hose ends.2. Remove any items that may be caught or jammed, then reset. If vacuum cleaner starts and stops again, clean agitator and end caps, then reset.3. Reset thermal protector. |
| PowerMate will not run when attached. | 1. PowerMate connections unplugged.2. Worn or broken belt.3. Dirty agitator or end caps.4. Tripped overload protector in PowerMate.5. Switch not in CARPET position. | 1. Plug in firmly.2 & 3. See BELT CHANGING AND AGITATOR CLEANING.4. Remove any items that may be caught or jammed, then reset. If vacuum cleaner starts and stops again, clean agitator and end caps, then reset.5. Move switch to CARPET position. |
| Check Bag Indicator activates. | 1. Full or clogged dust bag.2. Dirty filters.3. Blocked airflow passage.4. Certain attachment tools. | 1. Change bag.2. Change filters.3. Clear blockage from airflow passage.4. This is normal. Indicator should turn from red to green when tool is removed. |
| Vacuum cleaner picks up moveable rugs -or-PowerMate pushes too hard. | 1. Wrong pile height setting.2. Suction too strong. | 1. Adjust setting.2. Open suction control. |
| Light won't work. | 1. Burned out light bulb.2. Tripped overload protector in PowerMate. | 1. Change light bulb.2. Remove any items that may be caught or jammed, then reset. If vacuum cleaner starts and stops again, clean agitator and end caps, then reset. |
| Cord won't rewind. | 1. Dirty power cord.2. Cord jammed. | 1. Clean the power cord.2. Pull out cord and rewind. |
| Vacuum cleaner leaves marks on carpet. | 1. Wrong vacuuming pattern. | 1. See VACUUMING TIPS. |
VACUUM CLEANER HELP LINE
Vacuum Cleaner Help Line:
1-877-531-7321
8:00am-5:00pm EST, M-F
(U.S.A. and Canada)
MASTER PROTECTION AGREEMENTS
Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore® product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That's when having a Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product. Here's what the Agreement* includes:
Parts and labor needed to help keep products operating properly under normal use, not just defects. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage—real protection.
☑ Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can trust will be working on your product.
☑ Unlimited service calls and nationwide service, as often as you want us, whenever you want us.
☑ "No-lemon" guarantee – replacement of your covered product if four or more product failures occur within twelve months.
☑ Product replacement if your covered product can't be fixed.
☑ Annual Preventive Maintenance Check at your request – no extra charge.
☑ Fast help by phone – we call it Rapid Resolution – phone support from a Sears representative on all products. Think of us as a “talking user & care guide.”
☑ Power surge protection against electrical damage due to power fluctuations.
☑ \$250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer.
☑ Rental reimbursement if repair of your covered product takes longer than promised.
☑ 10% discount off the regular price of any non-covered repair service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665. Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada call 1-800-4-MY-HOME®.
TABLA DE CONTENIDO
8:00am-5:00pm EST, M-F
(U.S.A. and Canada)
GARANTIA DE LA ASPIRADORA DE KENMORE
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CUIDADO
PARA COMENZAR

ADVERTENCIA
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CUIDADO
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Line drawing of a hand using a tool to adjust or install a component on a rail track (no text or symbols visible)8:00am-5:00pm EST, M-F
(U.S.A. and Canada)
Get it fixed, at your home or ours!
Your Home
For troubleshooting, product manuals and expert advice:

managemylife
www.managemylife.com
For repair – in your home – of all major brand appliances, lawn and garden equipment, or heating and cooling systems, no matter who made it, no matter who sold it!
For the replacement parts, accessories and owner's manuals that you need to do-it-yourself.
For Sears professional installation of home appliances and items like garage door openers and water heaters.
1-800-4-MY-HOME®
(1-800-469-4663)
www.sears.com
Call anytime, day or night
(U.S.A. and Canada)
www.sears.ca
Our Home
For repair of carry-in items like vacuums, lawn equipment, and electronics, call anytime for the location of the nearest Sears Parts & Repair Service Center
1-800-488-1222 (U.S.A.)
www.sears.com
1-800-469-4663 (Canada)
www.sears.ca
To purchase a protection agreement on a product serviced by Sears:
1-800-827-6655 (U.S.A.)
1-800-361-6665 (Canada)




