BVSTEJX33-033 - Coffee maker OSTER - Free user manual and instructions

Product Type	Drip Coffee Maker
Brand	Oster
Model	BVSTEJX33-033
Dimensions (W x D x H)	10 x 8 x 12 inches
Weight	3.5 lbs
Power Supply	120V, 60Hz, 900W
Cord Length	30 inches
Water Reservoir Capacity	12 cups (60 oz)
Carafe Type	Glass Carafe with Drip-Free Spout
Brewing Capacity	Up to 12 cups
Brewing Technology	Pause & Serve
Warming Plate	Automatic Keep Warm
Filter Type	Basket Filter (Size #4)
Programmable Timer	Yes, up to 24 hours
Auto Shut-Off	Yes, after 2 hours
Water Level Indicator	Yes, on reservoir
Cleaning Indicator	No
Maintenance	Decalcify every 3-6 months with vinegar solution
Safety Features	Brewhouse lid lock, automatic shut-off
Spare Parts Available	Carafe, filter basket, water reservoir
Repairability	User-replaceable parts; professional repair recommended for electrical issues

Frequently Asked Questions - BVSTEJX33-033 OSTER

How do I clean my Oster coffee maker?

Clean the carafe, filter basket, and lid with warm soapy water after each use. For deep cleaning, run a cycle with a mixture of equal parts water and white vinegar, then run two cycles with fresh water.

Why is my coffee maker not brewing?

Check that the water reservoir is filled, the filter basket is properly inserted, and the carafe is placed correctly on the warming plate. Also ensure the power cord is plugged in and the timer is set correctly if using a delay brew.

How many cups does this coffee maker brew?

The Oster BVSTEJX33-033 brews up to 12 cups of coffee at a time.

Can I use paper filters with this coffee maker?

Yes, it uses a #4 basket filter. You can use either paper or a permanent gold-tone filter.

How do I set the programmable timer?

Press the Program button, then use the hour/minute buttons to set the desired brew time. Press Program again to confirm, then press Auto On to activate. The clock must be set first.

Why does my coffee taste bitter?

Bitter coffee can result from over-extraction. Try using a coarser grind or reducing brew time. Also ensure the coffee maker is clean—residue from old coffee can cause bitterness.

How do I pause the brewing cycle to pour a cup?

The Pause & Serve feature allows you to remove the carafe mid-brew. Brewing will pause automatically; replace the carafe within 30 seconds to avoid overflow.

What is the auto shut-off time?

The coffee maker will automatically shut off 2 hours after brewing is complete to save energy and prevent dry burning.

Can I use the coffee maker without a filter?

No, you must always use a filter (paper or permanent) to prevent grounds from entering the carafe and clogging the machine.

How do I descale my coffee maker?

Fill the reservoir with a mixture of equal parts water and white vinegar, run a brew cycle, then repeat with fresh water twice to remove any vinegar taste. Descale every 3-6 months depending on water hardness.

USER MANUAL BVSTEJX33-033 OSTER

Black and silver Oster coffee maker with digital display, no visible text or symbols on the device itself.

www.oster.ca

IMPORTANT SAFEGUARDS

To reduce the risk of fire, electric shock and/or injury to persons, basic safety precautions should always be followed when using electrical appliances, including the following:

1. READ ALL INSTRUCTIONS BEFORE USING THE COFFEEMAKER.
2. Do not touch the coffeemaker's hot surfaces. Use handles or knobs.
3. To protect against electric shock, do not immerse the power cord, power plug or coffeemaker in water or in any other liquid.

4. Close adult supervision is necessary when this appliance is used by or near children.

5. Turn the coffeemaker OFF and unplug the power cord from the power source when the coffeemaker and clock are not in use and before cleaning. Allow the coffeemaker parts to cool before putting on or taking off parts and before cleaning the appliance.

6. Do not operate any appliance with a damaged power cord or power plug, or operate it after the appliance malfunctions, or has been damaged in any manner. Return this appliance only to the nearest Authorized Service Center for examination, repair or adjustment.

7. The use of accessory attachments other than Oster ^TM brand products may cause hazards or injuries.

8. Do not use the coffeemaker outdoors.

9. Do not let the power cord hang over edge of table or counter, or allow it to come into contact with hot surfaces.

10. Do not place this coffeemaker on or near a hot gas stove or electric burner or in a heated oven.

11. To disconnect the coffeemaker, turn it OFF, then remove the power plug from the power supply.

12. Place the appliance on a hard, flat, level surface to avoid interruption of airflow underneath the coffeemaker.
13. This coffeemaker is designed for household use only.
14. Do not use appliance for other than intended use.

WARNING! To reduce the risk of fire or electric shock, do not remove any service covers.

There are no user serviceable parts inside the coffeemaker. Only authorized personnel should repair the coffeemaker.

Please read ALL of the instructions in this manual carefully before you begin to use this appliance. Proper care and maintenance will ensure a long life and a trouble-free operation for this appliance. Please save these instructions and refer to them for cleaning and care tips.

SAVE THESE INSTRUCTIONS

INTRODUCTION

Welcome and congratulations on the purchase of your new Oster™ Coffeemaker. Your new EJX Series coffeemaker will wake up with you in the morning and provide you breaks and treats during your hectic daily activities. How you enjoy your Oster™ Coffeemaker is up to you!

DECANTER USE AND CARE

Follow the instructions below to reduce or eliminate the chance of breaking the glass decanter:

- This decanter is designed for use with your Oster ^TM coffeemaker and therefore must never be used on a range top or in any oven, including a microwave oven.

• Do not set a hot decanter on a wet or cold surface.
• Do not use a cracked decanter or a decanter having a loose or weakened handle.
• Do not clean the decanter with abrasive cleaners, steel wool pads or other abrasive materials.
• Discard the decanter immediately if it is ever boiled dry.
• Protect the decanter from sharp blows, scratches or rough handling.

SPECIAL CORD SET INSTRUCTIONS

1. A short power supply cord is provided to reduce the hazards resulting from a person or pet becoming entangled in, or tripping over, a longer cord.
2. An extension cord may be purchased and used if care is exercised in its use.
3. If an extension cord is used, the marked electrical rating of the extension cord must be at least 10 amps and 120 volts. The resulting extended cord must be arranged so that it will not drape over a countertop or tabletop where it can be pulled on by children or tripped over accidentally.
4. This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not modify the plug in any way.
5. You can customize the length of the power cord so that it is the exact length you desire. To increase the length of the power cord: grasp the power cord (not the power plug) and gently lift it out of the slot, then pull it away from the coffeemaker. To decrease the length of the power cord: Grasp the power cord (not the power plug), lift it out of the slot and gently feed it into the coffeemaker. Lock the cord in the slot when finished.

TABLE OF CONTENTS

Important Safeguards....2

Introduction......3

Decanter Use and Care....3

Special Cord Set Instructions....4

Table of Contents......5

Parts Diagram....6

Coffeemaker Features and Benefits....8

Clean Your Coffeemaker Before Using the First Time......9

Setting The Clock and Delay Brew Time....10

Preparing for Use....11

• Suggested Coffee Measurement Chart

• Adding Water and Ground Coffee

• Water Filtration System

Brewing Coffee Now....14

Brewing Coffee Later (Delay Brew)....15

Cleaning and Maintaining Your Coffeemaker......17

Troubleshooting Your Oster™ Coffeemaker....20

Service and Maintenance....23

Warranty Information......25

Illustration of sliced bread rolls on a plate (no text or symbols)

Simple line drawing of a coffee mug with steam rising from the cup (no text or symbols)

PARTS DIAGRAM

1. Brew Basket Lid
2. Shower Head
3. Water Reservoir
4. Pause 'n Serve
5. Water Window
6. Warmer Plate
7. Decanter
8. Removable Filter Basket
9. Pour Through Reservoir Lid

a. Clock Display / Fresh Brew™ Timer Display Button
b. Clock Display / Fresh Brew™ Timer Display Button
c. Brew Strength Button
d. Delay Brew Button
e. Clean Cycle Button
f. Brew Now/OFF Button
g. Minute Button
h. Hour Button
i. Set Delay Button

Coffeemaker Extras (not included with all models)

Circular mechanical component with internal blades and mounting holes (no text or symbols)

Water Filtration System

Simple illustration of a glass bucket with no text or symbols

Oster™ Brand Permanent Filter

Oster™ Brand 10-12 Cup Basket-Style Paper Filters

COFFEEMAKER FEATURES AND BENEFITS

Your new Oster™ coffeemaker has the following features:

• Brewing Capacity – 12 cups – Glass decanter series.
• Removable Filter Basket – The filter basket lifts out for fast and easy cleaning and filling.
• Pause ‘n Serve – Can’t wait for the coffee to finish brewing? The Pause ‘n Serve feature allows you up to 30 seconds to pour a cup of coffee while the coffeemaker is still brewing. Carefully remove the decanter and the Pause ’n Serve feature will be automatically activated, temporarily stopping the flow of coffee into the decanter.
• Water Window – Show amount of water in the reservoir for accurate filling.
• Non-Stick Warming Plate – This feature allows you to keep your coffee hot after brewing. The non-stick attribute prevents the decanter from sticking to the surface of the warming plate.
• Brew Strength Selector – Adjusts the brewing time to create a more full-flavored coffee.
  • Water Filtration System (not included with all models) – Great tasting coffee begins with great water! Improves the taste of your coffee by removing 97% of the chlorine from the water you use for brewing.
• Cord Storage – Safely stores excess cord to keep your countertop neat.
• Two-Hour Auto Shut-Off – Keeps your coffee hot for two hours, then automatically shuts off.
  • Programmable Controls:

- Clock – The clock serves as a handy kitchen clock and allows you to set the Delay Brew feature and functions as the FRESH BREW™ TIMER feature.

- Fresh Brew™ Timer feature – Lets you know how long your coffee has been waiting for you.

- Delay Brew – Would you like to wake up to a fresh pot of coffee? The timer allows you to preset when

you would like the coffeemaker to automatically begin brewing your coffee, up to 24 hours in advance.

- Special Cleaning Cycle – Enables you to easily maintain and clean mineral deposits from your coffeemaker.

NOTE: If you have selected any of the operating functions, the coffeemaker will act upon the last operation selected if the power is restored within 10 seconds after a power outage.

CLEAN YOUR COFFEEMAKER BEFORE USING THE FIRST TIME

Make sure your first cup of coffee is as good as can be by cleaning your Oster™ Coffeemaker before its first use. Just follow these simple steps:

1. Wash the decanter, decanter lid and the filter basket in a mixture of mild detergent and water. Rinse each thoroughly (please refer to the parts diagram listed above).
2. Replace all the parts and close the lid. Then, run a brew cycle with water only, without adding coffee and coffee filter.
3. When brewing is complete, turn your coffeemaker off, discard the water in the decanter and rinse the decanter, decanter lid, and filter basket.

Your coffeemaker is now ready to use. Enjoy it!

Simple line drawing of a cup and a steaming cup (no text or symbols)

SETTING THE CLOCK AND DELAY BREW TIME

To Set the Clock:

1. Plug the power cord into a standard electrical outlet. The clock will flash on the control panel to indicate that the time has not been set yet.

2. Press and hold the HOUR and MINUTE buttons until you reach the current time. The AM or PM indicator will light at the bottom of the display (Figures 1 and 2).

The clock is now set!

NOTE: Pressing any button before setting the clock will cause the clock to start keeping time from 6:00 a.m. You must set the clock if you want to use the Delay Brew feature.

To Set the Delay Brew Time:

While the display is in the clock mode, simply press the SET DELAY button (Figure 3) and, while the DELAY BREW time is flashing, set the brew time by pressing the HOUR and MINUTE buttons. The AM or PM indicator will light at the bottom of the clock display. (Figure 4)

Within a few seconds the display will change to the current time.

The Delay Brew Time is now set!

NOTE: To activate the DELAY BREW cycle, see the "Brewing Coffee Later" section.

To check the programmed time, push the SET DELAY button. The display will show the time you have programmed the coffee to brew. If you press the SET DELAY button again or wait a few seconds, the display will switch back.

Figure 1

Figure 2

Figure 3

Figure 4

PREPARING FOR USE

Selecting and Measuring Ground Coffee

For best results, use a level tablespoon for ground coffee measurement. Make sure you use medium grind coffee for a perfect brew.

A. Suggested Coffee Measurement Chart

To Brew Ground Coffee
12 Cups 9 tbsp.
10 Cups 7.5 tbsp.
8 Cups 6.5 tbsp.
6 Cups 4.5 tbsp.
4 Cups 3 tbsp.
1 level tablespoon (tbsp) = 5 gr./0.17 oz.1 cup = 5 fl. oz. of brewed coffeeUse more or less coffee to suit your taste.

B. Water Filtration System (not included with all models)

Congratulations! You are the owner of a Oster™ water filtration system. This carbon-based water filter improves the taste of your coffee by removing up to 97% of the chlorine from the water you may use to brew your coffee.

First, look for the Oster™ Filtration Friendly symbol 😊 on the bottom of your filter basket. If you do not see this symbol, please call 1-800-672-6333.

To use the water filtration system in your Oster™ Coffeemaker, please follow these steps:

1. Align the red indicator on the frame to the letter that corresponds with the month that you are using the disk for the first time. This serves to remind you to change the disk every month (approx. 30 brewing cycles). To change the disk, remove the used disk, insert new disk into the frame.

NOTE: For optimum results, use the water filtration system with a permanent filter.

1. Rinse the water filter in fresh water before first use.
2. Follow Adding Water and Coffee instructions.
3. When you are done brewing your coffee,

rinse the water filter with fresh water. Do not put your water filter in the dishwasher.

C. Adding Water and Ground Coffee

1. Open the brew basket lid. For your convenience, you can lift out the removable filter basket.

Red Indicator

Circular mechanical component with three blades and a central hub, no visible text or symbols

Illustration of a hand placing a mesh component into a helmet (no text or symbols)

Diagram of a hand placing a circular object into a grid-like structure (no text or symbols)

Illustration of a hand pressing down on a curved object (no text or symbols visible)

Frame

Filter Disk

Top-down view of a compact mechanical component with a circular housing and internal blades (no text or symbols visible)

1. Place a Oster ^™ brand 10-12 cup paper basket-style filter

or a Oster ^™ permanent filter into the removable filter basket (Figure 5).

NOTE: If using paper filters, it is important that the sides of the filter fit flush against the side of the filter basket. If filter collapse occurs, dampen the filter before placing in the filter basket and adding ground coffee and water.

Close-up of a hand placing a paper liner into a black industrial kitchen appliance (no visible text or symbols)

Figure 5

1. Add the desired amount of coffee and gently shake to level the coffee. See the Suggested Coffee Measurement Chart.
2. After following instructions in the Water Filtration System (not included with all models), place the Oster™ water filter in the basket, making sure that the side marked “this side up” faces you and that the water filter is level.
3. Be sure the removable filter basket is properly centered and all the way down in the brew basket and close the lid.
4. Fill the decanter with cold, fresh water to the desired capacity (1 cup equals 5 ounces) For easy and accurate filling, the water markings on the glass decanter and on the dual water windows show the amount of water needed to make the corresponding desired number of cups. Do not fill past the “12 cup MAX line” or water will flow out of the overfill hole in the back of the coffeemaker.

The amount of coffee brewed will always be slightly less than the amount of water poured in the water reservoir. This is due to the minimum absorption of water by the coffee grounds.

1. Lift the pour through reservoir lid and pour the water into the water reservoir. Close the lid and place the empty decanter onto the warmer plate.

NOTE: Make sure the decanter is fully placed on the warming plate or the water and the grounds will overflow from the filter basket. An overflow may cause personal injury or damage to property.

CAUTION! To reduce the risk of damaging the decanter and/or the risk of personal injury, do not add cold water to the decanter if the decanter is already hot. Allow the decanter to cool before using.

BREWING COFFEE NOW

1. After completing the steps in the Adding Water and Coffee section and with the glass decanter and the

filter basket securely in place, turn the coffeemaker on by pressing the BREW NOW button once. The BREW NOW blue light will turn on to signal that the coffeemaker is on and brewing (Figure 6).

1. To enjoy a more full flavored cup of coffee, press the Brew Strength button once. The STRONG Brew Strength amber light will turn on. The coffeemaker will remain in the Brew Strength you have selected until you change it back to REGULAR strength by pressing the Brew Strength button or until you unplug the machine (Figure 7).
2. After the used coffee grounds have cooled, carefully remove the filter basket and discard them.

NOTE: The shower head cover is hot after brewing. Always allow the coffeemaker to cool down before cleaning.

1. Prior to making a second pot of coffee, turn the coffeemaker off. This will reset the FRESH BREW™ TIMER feature. To turn the coffeemaker off, press the BREW NOW/OFF button all lights will turn off.

2. Make sure the decanter is empty before starting to brew coffee.

Figure 6

Figure 7

1. Be sure to turn your coffeemaker off when no longer using it.

The Fresh Brew™ Timer Feature

The FRESH BREW™ TIMER feature lets you know how long your coffee has been waiting for you. At the start of the brew cycle, the FRESH BREW™ TIMER feature will automatically be activated.

Press the FRESH BREW™ TIMER button once (Figure 8) and the clock time will change to show the amount of time that has passed since brewing completed. Push again to display current time.

NOTE: The BREW NOW blue light must be on for the FRESH BREW™ TIMER feature to operate. The time and delay brew time cannot be set when the time is displayed.

Figure 8

BREWING COFFEE LATER

1. You must first set the time for when you would like the coffeemaker to begin brewing your coffee as described in Setting the Clock and the Delay Brew Timer section.
2. Prepare your coffeemaker as described in Adding Water and Ground Coffee section.
3. To activate DELAY BREW and program your coffeemaker to brew coffee at a later time, press the DELAY BREW button (Figure 9). The blue DELAY BREW light will turn on. The coffeemaker is now set to automatically brew coffee at the pre-set later time. At this time the brew strength light will turn on. You can select the strength that you desire by pressing the BREW STRENGTH button. (Amber for STRONG, white for REGULAR)

4. At the pre-set time, the blue BREW NOW light will turn on and the DELAY BREW blue light will turn off, indicating the brewing has started in the selected brew strength. The FRESH BREW™ TIMER feature will start.

5. The coffeemaker warmer plate will keep your coffee hot for 2 hours and then automatically turn off. Thermal models will turn off at the end of the brew cycle.

As a safety feature, your coffeemaker will NOT start again automatically the next day. If you want your coffee to brew at the same time the following day, simply add a new filter, coffee and water and set DELAY BREW, by repeating Steps 2 and 3 above.

To cancel DELAY BREW: Press the DELAY BREW button until all lights turn off (Figure 9).

Figure 9

CLEANING AND MAINTAINING YOUR COFFEEMAKER

Daily Cleaning

Always unplug the coffeemaker and allow to cool before cleaning.

Remove the filter basket, permanent filter (not included on all models), decanter and decanter lid and wash them in a solution of hot water and mild liquid soap.

Never use abrasive cleansers, steel wool pads or other abrasive materials. Dishwasher top rack safe parts: glass decanter and lid, filter basket and permanent filter. The water filter disk is not dishwasher safe.

CAUTION! Never immerse the coffeemaker itself in water, in any other liquid or place in the dishwasher.

Regular Cleaning and Maintenance

The red clean light will turn on to let you know that your coffeemaker needs to be cleaned. The red light will turn off after the clean cycle has been completed.

Decalcifying your Oster™ Coffeemaker

Minerals (calcium/limestone) found in water will leave deposits in your coffeemaker and affect its performance. It's recommended that you regularly remove these deposits using vinegar.

1. Pour 4 cups or 20 fl. oz. of undiluted, white household vinegar into the water reservoir. Before decalcifying, remove the water filtration disk from the machine.

2. Place an empty Oster ^™ 10-12 cup basket-style paper filter or Oster ^™ permanent filter into the filter basket and close the brew basket lid.

3. Place the empty decanter back in the unit, centered on the warmer plate.

4. Press the CLEAN button until the red CLEAN indicator light turns on (Figure 10). For your convenience the cleaning cycle is automatic. The entire cycle will take

45-60 minutes to complete. During the cleaning your coffeemaker will:

a. Slow brew approx. 3 cups of cleaning solution.
b. Pause for 30 minutes (the CLEAN light will remain on to alert you that the process is active).
c. After 30 minutes, your coffeemaker will brew the remainder of the cleaning solution.
d. When complete, the CLEAN light will turn off and your coffeemaker will turn off.

1. Discard the cleaning solution and rinse the decanter thoroughly with clean water.
2. Fill the water reservoir with clean, fresh water.
3. Place the empty decanter back on the coffeemaker, centered on the warming plate.
4. Remove and discard the paper filter used during the cleaning cycle. If a Oster ^™ permanent filter was used during cleaning, remove it and rinse it thoroughly before replacing it in the filter basket.
5. Begin brewing and allow the full brew cycle to complete.
6. Repeat steps 5 through 9 one more time.

Your coffeemaker is now clean and ready to brew the next pot of delicious, hot coffee!

Figure 10

Suggested Decalcifying Interval

Type of Water

Cleaning Frequency

Soft Water

Every 80 Brew Cycles

Hard Water

Every 40 Brew Cycles

or when red light is flashing

Water Filtration Disk Replacement

Your water filtration disk will need to be replaced once a month (approx. 30 brew cycles). If the machine will not be in use for an extended period of time, rinse the water filter with running water and clean the coffeemaker before use.

Cleaning the Decanter

Hard water can leave a whitish stain on the decanter, and coffee may then turn this stain brown.

To remove decanter stains:

1. Fill the decanter with a solution of equal parts water and vinegar and let the solution stand in the decanter for approximately 20 minutes.
2. Discard the solution, then wash and rinse the decanter.

Do not use harsh abrasive cleaners that may scratch the decanter, scratches may cause the decanter to break.

TROUBLESHOOTING YOUR OSTER™ COFFEEMAKER

Your Oster™ Coffeemaker has been carefully designed to give you many years of trouble-free service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please review the following potential problems and try the steps recommended BEFORE you call an Authorized Sunbeam Service Center.

PROBLEM POSSIBLE CAUSE SOLUTION
THE “BREW NOW”/ON LIGHT DOES NOT LIGHT UP	The appliance is unplugged.	PLUG UNIT IN.
	There's a power outage.	WAIT FOR POWER TO BE RESTORED.
THE COFFEE IS NOT BREWING	The appliance is unplugged.	PLUG UNIT IN.
	There's a power outage.	WAIT FOR POWER TO BE RESTORED.
	The water reservoir is empty.	CHECK THE WATER WINDOWS.
	The filter basket is not properly inserted.	INSERT FILTER BASKET CORRECTLY.
	The decanter is not placed all the way on the warming plate.	PLACE DECANTER CORRECTLY ON WARMING PLATE.
THE COFFEEMAKER ONLY BREWS WATER	There are no coffee grounds in the filter basket.	ADD THE DESIRED AMOUNT OF COFFEE TO THE FILTER.
THE COFFEEMAKER BREWS SLOWLY	The coffeemaker needs cleaning.	CLEAN COFFEEMAKER AS DESCRIBED IN “CLEANING AND MAINTAINING” SECTION.
THE FILTER BASKET OVERFLOWS	The filter basket is not properly inserted.	INSERT FILTER BASKET CORRECTLY.
	The decanter is not placed all the way on the warming plate.	PLACE DECANTER CORRECTLY ON WARMING PLATE.
	The decanter lid is not on decanter.	PLACE LID ON THE DECANTER.
	Too many coffee grounds were placed in the filter.	REMOVE FILTER DISCARD GROUNDS. IF PAPER FILTER, REPLACE. IF PERMANENT FILTER, RINSE. BEGIN BREWING PROCESS AGAIN.
	The decanter was removed from the warming plate for more than 30 seconds.	TURN OFF AND UNPLUG THE UNIT. ALLOW TO COOL.WIPE UP THE SPILL. DO NOT SET HOT DECANTER BACK ON THE WET WARMING PLATE OR IT MIGHT CRACK.
THE COFFEE IS NOT HOT	There's a power outage.	WAIT FOR POWER TO BE RESTORED.
	Auto SHUT-OFF has been activated.	FOR BEST RESULTS, BREW A FRESH POT OF COFFEE.
THE COFFEE TASTES BAD	Coffee grounds other than for an automatic drip coffeemaker were used.	USE COFFEE GROUNDS RECOMMENDED FOR AUTOMATIC DRIP COFFEEMAKERS.
	The ground coffee-to-water ratio was unbalanced.	USE CORRECT GROUND COFFEE-TO-WATER RATIO.
	The coffeemaker needs cleaning.	CLEAN COFFEEMAKER AS DESCRIBED IN “MAINTAINING YOUR COFFEEMAKER” SECTION.
THE GROUNDS ARE IN THE COFFEE	The filter is not properly seated in the basket.	SEAT FILTER PROPERLY WITHIN THE FILTER BASKET.
	The filter collapsed.	REMOVE FILTER AND REPLACE.

Do you still have questions? You can call us toll-free at the Oster™ Consumer Service Department, 1-800-667-8623 or you can visit us at www.oster.ca.

SERVICE AND MAINTENANCE

Replacement Parts

• Coffee Filters – For better tasting coffee, we recommend that you use a Oster™ brand 10-12 cup basket-style paper filter or a Oster™ brand permanent filter. These filters are available at most grocery stores.
• Water Filtration - Replacement water filtration disks can be purchased through your local retailer, online at www.oster.ca, or by calling 1-800-334-0759 in the U.S. or 1-800-667-8623 in Canada.
• Decanters – You can usually purchase a replacement decanter from the store where you purchased your coffeemaker. If you are unable to find a replacement, please visit us online at www.oster.ca, or call 1-800-334-0759 in the U.S. or 1-800-667-8623 in Canada for information on where you can find a store that carries replacement decanters.

Repairs

If your coffeemaker requires service, do not return it to the store where you purchased it. All repairs and replacements must be made by Sunbeam or an authorized Sunbeam Service Center. If you live in the U.S. or Canada, please call us at the following toll-free telephone numbers to find the location of the nearest authorized service center:

U.S. 1-800-334-0759

Canada 1-800-667-8623

You may also visit our website at www.oster.ca for a list of service centers.

To assist us in serving you, please have the coffeemaker model number and date of purchase available when you call. The model number is stamped on the bottom metal plate of the coffeemaker.

We welcome your questions, comments or suggestions.

In all your communications, please include your complete name, address and telephone number and a description of the problem.

Exterior view of a modern coffee maker with a glass teapot and control panel (no visible text or symbols)

Visit our website at www.oster.ca and discover the secret to brewing the perfect cup of coffee. You will also find a rich blend of gourmet recipes, entertaining tips and the latest information on Oster™ products.

WARRANTY INFORMATION

1-YEAR LIMITED WARRANTY

Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants that for a period of one year from the date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty.

This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. JCS dealers, service centers, or retail stores selling JCS products do not have the right to alter, modify or any way change the terms and conditions of this warranty.

This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than JCS or an authorized JCS service center. Further, the warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes.

What are the limits on JCS's Liability?

JCS shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or statutory warranty or condition.

Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a particular purpose is limited in duration to the duration of the above warranty.

JCS disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise.

JCS shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use the product including incidental, special, consequential or similar damages or loss of profits, or for any breach of contract, fundamental or otherwise, or for any claim brought against purchaser by any other party.

Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from province to province, state to state or jurisdiction to jurisdiction.

How to Obtain Warranty Service In the U.S.A.

If you have any question regarding this warranty or would like to obtain warranty service, please call 1-800-334-0759 and a convenient service center address will be provided to you.

In Canada

If you have any question regarding this warranty or would like to obtain warranty service, please call 1-800-667-8623 and a convenient service center address will be provided to you.

In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions located in Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer Solutions, located at 20 B Hereford Street, Brampton, Ontario L6Y 0M1. If you have any other problem or claim in connection with this product, please write our Consumer Service Department.

PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE

Oster TM/MC

©2012 Sunbeam Products, Inc. doing business as Jarden Consumer Solutions. All rights reserved. In Canada, imported and distributed by Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer Solutions, 20 B Hereford Street, Brampton, Ontario L6Y 0M1.