HPA-M500 - Air purifier Heinner - Free user manual and instructions

Product Type	Air Purifier
Brand	Heinner
Model	HPA-M500
Dimensions (W x D x H)	Approx. 36 x 20 x 54 cm
Weight	Approx. 6.5 kg
Power Supply	220-240 V ~ 50/60 Hz
Power Consumption	50 W (max)
Coverage Area	Up to 50 m²
Filtration Stages	Pre-filter, HEPA H13, Activated Carbon
Airflow Rate	300 m³/h (max)
Noise Level	25 - 55 dB(A)
Speed Settings	3 speeds + auto mode
Timer	1-8 hours
Filter Replacement Indicator	Yes
Air Quality Sensor	PM2.5 sensor with display
Night Mode	Yes, with dimmed lights
Child Lock	Yes
Filter Life	HEPA: 12 months, Carbon: 6 months (approx.)
Filter Replacement	Easy front access, no tools required
Cleaning	Vacuum pre-filter monthly; wipe exterior with damp cloth
Safety Features	Overheat protection, tip-over switch
Spare Parts Available	Yes, replacement filters (HEPA and Carbon) sold separately
Remote Control	Included, with battery (CR2025)

Frequently Asked Questions - HPA-M500 Heinner

How often should I replace the filters?

The HEPA filter should be replaced approximately every 12 months, while the activated carbon filter should be replaced every 6 months. Replace more frequently if used in heavily polluted areas.

Can I wash the HEPA filter?

No, the HEPA filter is not washable. It must be replaced when dirty. Only the pre-filter can be vacuumed or gently washed with water and dried completely before reinstalling.

What is the coverage area of the HPA-M500?

The purifier is suitable for rooms up to 50 m² (approx. 540 sq ft) with a single air change per hour. For higher efficiency, use in smaller rooms.

How do I reset the filter replacement indicator?

After replacing the filters, press and hold the Filter Reset button (usually on the control panel) for 3-5 seconds until the indicator light turns off.

Does the purifier have an auto mode?

Yes, the HPA-M500 features an auto mode that uses a built-in PM2.5 sensor to automatically adjust fan speed based on air quality.

Can I use the purifier while sleeping?

Yes, it has a night mode that runs at a low noise level (approximately 25 dB) with dimmed indicator lights for undisturbed sleep.

How do I clean the exterior and pre-filter?

Wipe the exterior with a soft, damp cloth. For the pre-filter, vacuum it gently or rinse with water and let it dry completely before reinstalling. Do not use abrasive cleaners.

Is the HPA-M500 energy efficient?

With a maximum power consumption of 50W, it is relatively energy efficient. Running on low speed 24/7 would consume about 0.3 kWh per day.

What safety features does it have?

It includes overheat protection and a tip-over switch that automatically shuts off the unit if it is knocked over, making it safe for households with pets and children.

Where can I buy replacement filters?

Replacement filters (HEPA and carbon) are available from authorized Heinner dealers or online retailers. Use only genuine filters to ensure performance and safety.

USER MANUAL HPA-M500 Heinner

White smart air purifier with pink filter and ventilation grille (no visible text or symbols)

• Purificator de aer
  • CADR (flux de aer) 500 m³/h
  • Arie de acoperire: 35 - 60 m²

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02

VI. PANOUL DE COMANDĂ

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Clipește 1 secundă

2. COMUTATORUL DE ALIMENTARE

4. FUNCTIONARE

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CURĂȚAREA COMPONENTELOR FILTRULUI

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White industrial air purifier with pink filter and ventilation grille (no visible text or symbols)

• Air purifier
• CADR 500 ~m^3 / h
  • Room space: 35 - 60 m²

Thank you for purchasing this product!

I. INTRODUCTION

Before using the appliance, please read carefully this instruction manual and keep it for future reference.

This instruction manual is designed to provide you with all required instructions related to the installation, use and maintenance of the appliance.

In order to operate the unit correctly and safety, please read this instruction manual carefully before installation and usage.

II. CONTENT OF YOUR PACKAGE

Air purifier
Filter*
User manual
Warranty card

*ATTENTION! Remove the plastic bag before using the filter! Also, do not wash the filter, clean and maintain it according to the info from CLEANING AND MAINTENANCE chapter.

III. SAFETY MEASURES

• Do not use this appliance in wet or high temperature environment (like bathroom, toilet and kitchen). Before replacing the filter, please stop this appliance and cut off power.
• Do not place other items on top of the appliance, and forbid sitting or standing on this appliance.
• Please use the original filter provided by the factory. In case of other filters, the best results cannot be achieved.
• Do not use damaged or aged power cords; Forbid replacing the power cord without authorization. If the power cord is damaged, it must be replaced by the manufacturer, its service department or professional from similar department to avoid danger
• This appliance is only subject to 220-240V power supply, and please unplug the power cord when it is not used for a long time.
• Do not insert the fingers or objects into the air inlets or air outlets to prevent the product from physical damages or malfunction.
• Please unplug the power cord immediately and contact the service center in time when the appliance suffers abnormal sound or burnt smell or smoke.

Matters that may cause minor injury or property damages

Do not spray flammable substances near the appliance; do not spray water directly on the appliance or use chemical cleaners like alcohol or hydrochloric acid, etc.; do not place water containers, medicines, or flammable materials on the appliance.

Do not block the air inlets/outlets of the appliance with any item;

This appliance cannot replace natural ventilation and other appliances like the vacuum cleaner, kitchen ventilator, etc. When the appliance is working, it must be placed on a dry, flat and stable floor, with at least 30cm space reserved around it. Do not put it in a place with direct sunlight.

To prevent electromagnetic disturbance, the appliance must keep a certain distance from the TV, radio, microwave oven and others. The mist produced by the ultrasonic humidifier may affect the PM2.5 detection of this appliance, and both should maintain a certain distance.

Do not disassemble or modify this appliance without authorization to avoid accidents. Do not pull the power cord to move the appliance.

Please take care of the children and make sure that the children do not touch the appliance to avoid accidents.

IV. PRODUCT DESCRIPTION

Main machine
1

Protective bag
2

The composite filter is structured as below:

V. ASSEMBLY PROCEDURES

1. Take down the air inlet grille.

2. Take out the pre-filter

Press the U-shaped buckle to pull outward and take out the pre-filter.

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1. Take out the HEPA filter

Hold both sides of the HEPA filter with both hands and take it out.

1. Remove the protective film of the filter.

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1. Assemble the HEPA filter.

2. Assemble the early pre-filter.

Align the slot position at the bottom and buckle up the upper U-shaped buckle.

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1. Assemble the air inlet grille.

Align the slot position at the bottom, press both sides of the upper part of the air inlet grill and buckle up the air grille.

1. Assemble the filter on the other side

Repeat steps 1-7 to assemble the filter on the other side and then power on for operation

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02

VI. CONTROL PANEL

graph LR
    A["Light sensing function"] --> B["Detection button"]
    C["Brightness button"] --> D["Dimmer"]
    D --> E["Fan speed button (Low, medium and high) optional"]
    E --> F["SPEED + MODE: Child lock combination button"]
    F --> G["MODE"]
    G --> H["ON/Standby button"]
    I["Detection display"] --> J["Speed display"]
    K["Speed display"] --> L["Mode display"]
    M["Auto Sleep Turbo"] --> N["MODE"]
    O["Mode button"] --> P["ON/Standby button"]

BRIGHTNESS BUTTON – optional display screen BRIGHT, DARK AND DOWN

DETECTION BUTTON - In case of standby state (power-off state with electricity), press the detection button, and then PM2.5, VOC quality indicator lights are on in order Long press the HEPA filter for 3s.

CHILD LOCK COMBINATION BUTTON – Long press the mode and speed buttons simultaneously and it will be activated/deactivated the child lock function.

MODE BUTTON – Auto mode, sleep mode and Turbo mode (optional)

ON/STANDBY BUTTON – Press to turn on/standby the air filter; in case of power on state or standby state.

graph LR
    A["True HEPA Life progress bar"] --> B["Pre-filter cleaning tips"]
    C["True HEPA replacement tips"] --> D["Pre-filter life progress bar"]
    D --> E["Child lock"]
    F["PM2.5 Level display"] --> G["VOC Quality indicator light"]
    H["PM2.5 Clean Fair Poor"] --> I["Clean Fair Poor"]
    J["888"] --> K["PM2.5 Number display"]
    L["Replace True HEPA"] --> M["Check Pre-filter"]

VII. USING THE APPLIANCE

NOTES: This appliance is provided with a disassembly protection function; the appliance can only operate normally after the air inlet grill and air outlet grill are assembled properly.

In case of continuous electricity, enter the working mode before the standby state, after each power on.

The appliance is connected to the power again after unexpected power outage (when the power is off or the power cord is unplugged during normal operation), and then restores to the working state before the power outage.

1. PREPARATION

Power on for the first time, the display panel flashes for 1 sec and then the screen is turned off. The whole appliance is in the standby mode.

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Flash for 1 sec

2. SWITCH

Press the ON/STANDBY Button

3. PRE-HEATING

The VOC sensor is preheated, Excellent, Medium and Poor are displayed alternately and then displayed normally after 1 min.

The particle sensor enters the preheating state, PM2.5 displays “---”, medium and poor are displayed alternately and then displayed normally after 10s.

4. WORK

The purifiers is powered on for the first time and then enters the Auto mode.

VIII. CLEANING AND MAINTENANCE

BODY CLEANING

Be sure to turn it off before any maintenance and cut power off.

Main machine

Wipe the body with a soft towel.

Air inlet grill

Open the air inlet grill, vacuum up dust with a vacuum cleaner and wipe it with a cloth.

Air outlet grill

Open the air outlet grill, vacuum up dust with a vacuum cleaner and wipe it with a cloth.

Illustration of three steps of a cleaning or cleaning process: opening a drawer, applying a brush to a tray, and pressing a printer (no text or symbols present)

CLEANING OF THE FILTER COMPONENTS

1. When the last bar of the progress bar turns red and the cleaning indicator light is on, it prompts that the pre-filter needs to be cleaned

1. Unplug the power cord and take out the pre-filter

1. Vacuum up dust with a vacuum cleaner or wipe it with a cloth

2. If there is a lot of dirt, the common diluted kitchen detergent is used to soak and then clean it.

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1. Dry the pre-filter

2. Assemble the pre-filter

Long press for 3 s

1. Plug the power cord and start up

2. Long press the PM2.5 detection button for 3 sec, the cleaning indicator light is off and the pre-filter is restored.

REPLACEMENT OF THE FILTER COMPONENTS

1. The filter includes two pieces (the pre-filter and the HEPA filter).
2. When the last bar of the prodress bar turns red and the replacement indicator light is on, it prompts that the HEPA filter needs to be replaced.

1. Take out the HEPA filter.
2. Remove the protective film of the new filter.
3. Assemble the HEPA filter.
4. Long press the PM2.5 detection button for 3 s, the cleaning indicator light is off and the pre-filter is restored.

IX. TROUBLESHOOTING

Notes: please confirm the following contents before the entrusted maintenance

Faults	Troubleshooting
Error E1	Disassembly protection tips; please assemble the air inlet grills and air outlet grills properly.
Error E0	Hardware faults; Please contact the after-sales office.
Error Eu	Sensor faults; Please contact the after-sales office.
Error E3	The speed is beyond control; Please contact the after-sales office.
The purifier is not working	Firstly, check whether the power cord is plugged into the power socket; the loose plug caused by the movement of the purifier may affect the energizing; Secondly, check whether the air inlet grill and air outlet grill of the purifier are assembled properly. This appliance is provided with a disassembly protection function. If the air inlet grill and air outlet grill are not assembled properly, the product cannot work
The purifier has a small amount of air and is noisy	Firstly, check whether the foreign bodies block the air inlet grill and air outlet grill; if any, remove those foreign bodies; Then, check whether the Pre-Filter becomes dirty or reaches the end of its service life; if any, clean the Pre-Filter; Finally, check whether the HEPA filter is full of dust or reaches the end of its service life; if any, the replacement of the HEPA filter is required.
The air outlet smells odor	When the appliance is operated for the first time, it smells slightly plastic, which is normal; If this appliance works in places (like smoking area or rotisserie, etc.) with strong smell for a long time, you need to change the filter element frequently and reset it. Check whether the air inlet/outlet grill and Pre-Filter are full of dust or dirt; if any, maintain the appliance and clean the dust and dirt on the air inlet/outlet grill and Pre-Filter.
Whether the wheels are pulled out after inserted	Yes, tilt the machine at a small angle and pull them out with a little effort. If not, try to pull the wheels out while rotating them.
Whether the purifier can be used with the humidifier	The wet environment has a greater impact on the filter element and the mist produced by the ultrasonic humidifier may cause abnormality in the PM2.5 detection of this appliance, so that simultaneous operation is avoided as much as possible.

X. TECHNICAL FICHE

Power	35W
Voltage	220-240V~, 50Hz
CADR	500 m^3/h
Room space	35-60 m^2

Environment friendly disposal

You can help protect the environment!

Please remember to respect the local regulations: hand in the non-working electrical equipment's to an appropriate waste disposal center.

HEINNER is a registered trademark of Network One Distribution SRL. Other brands and product names are trademarks or registered trademarks of their respective holders.

No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from NETWORK ONE DISTRIBUTION.

Copyright © 2013 Network One Distribution. All rights reserved.

www.heinner.com, http://www.nod.ro

http://www.heinner.com, http://www.nod.ro

CE

This product is in conformity with norms and standards of European Community.

Importer: Network One Distribution

Str. Marcel Iancu, nr. 3-5, Bucuresti, Romania

Tel: [phone], www.heinner.com, www.nod.ro

HEINNER

Exterior view of a modern white air purifier with a pink filter and ventilation grille (no visible text or symbols)

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VI. КОНТРОЛЕН ПАНЕЛ

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Мига за 1 секунда

2. ПРЕВКЛЮЧВАТЕЛ НА ЗАХРАНВАНЕТО

Натиснете бутона за ВКЛЮЧВАНЕ/STANDBY.

4. ФУНКЦИОНИРАНЕ

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White smart air purifier with pink filter and ventilation grille (no visible text or symbols)

Illustration of a hand placing a paper into a rectangular box with a blue arrow indicating the process (no text or symbols present)

Illustration of hands installing or removing a grid panel into a device (no text or symbols visible)

Diagram of a door with a blue arrow indicating direction, showing hand inserting or removing a panel (no text or symbols present)

3D diagram of a rectangular object with a blue arrow pointing to its top surface, no text or symbols present.

Illustration of hands installing or removing a wall-mounted device into a cabinet (no text or symbols visible)

Illustration of hands installing or removing a grid panel into a device (no text or symbols present)

Diagram of a file transfer or sorting system with blue arrows indicating direction (no text or symbols)

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02

VI. VEZÉRLÓPANEL

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4. MÜKÖDÉS

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