IB-DK2246AC - Car Mount Icy Box - Free user manual and instructions

Product Type	USB-C® Docking Station with Triple Video Output
Model	IB-DK2246AC
Brand	ICY BOX
Video Output	Up to 3 displays: 1x Alt Mode HDMI® (4K@60Hz), 1x HDMI®/DisplayPort™ 1 (4K@60Hz), 1x HDMI®/DisplayPort™ 2 (4K@60Hz)
Maximum Resolution	3840x2160 @ 60Hz per display; dual DP 5120x2880 @ 60Hz
Host Interface	USB 3.2 Gen 2 Type-C® with Power Delivery up to 100W and DP Alt Mode
USB Ports	4x USB 3.2 Gen 2 Type-A (10 Gbit/s), 2x USB 3.2 Gen 2 Type-C® (10 Gbit/s)
Ethernet	1x RJ45 Gigabit Ethernet
Audio	1x Headset Combo Jack
Power Supply	External, DC 20V / 6.5A (130W), with EU power cable
Power Delivery	Up to 100W to host computer (via USB-C®)
Security	Kensington Lock support
VESA Mount	Included bracket supports 75x75 and 100x100 mm
Operating Systems	Windows®, macOS®, Chrome OS™, Ubuntu (Linux)
Driver Required	DisplayLink® (Synaptics) driver for full functionality
Compatibility	Thunderbolt™ 3/4 compatible
Cable Included	USB Type-C® to Type-C®/Type-A (adapter) cable
Cleaning	Disconnect before cleaning; use dry, anti-static cloth; avoid aggressive solvents
Safety	WARNING: Risk of electric shock. Do not open. Keep away from liquids. Use only with specified power supply.
Spare Parts / Repairability	No user-serviceable parts. Contact retailer or service for repairs.
Disposal	WEEE compliant. Do not dispose with household waste. Return to retailer or recycling point.
Dimensions	Not specified in manual
Weight	Not specified in manual

Frequently Asked Questions - IB-DK2246AC Icy Box

What is the maximum number of displays I can connect?

You can connect up to three displays simultaneously. The docking station supports triple video output via one Alt Mode HDMI® and two DisplayLink® HDMI®/DisplayPort™ interfaces, each capable of 4K@60Hz when the host supports DP Alt Mode and DisplayLink® driver.

Do I need to install a driver before using the dock?

Yes, it is essential to install the DisplayLink® (Synaptics) driver from Synaptics website before connecting the dock for the first time. Follow the installation instructions and restart your computer. Chrome OS™ has the driver pre-installed.

Can I charge my laptop through the docking station?

Yes, if your laptop supports USB Power Delivery over USB-C® and you use a USB-C® host port that supports Power Delivery, the dock can deliver up to 100W to charge your laptop. Note that when using the USB-A adapter, Power Delivery is not supported.

Why is my monitor not displaying or showing a lower resolution?

Ensure your computer supports DP Alt Mode over USB-C® and that the DisplayLink® driver is installed. The Alt Mode HDMI® output only works with DP Alt Mode hosts. Check the video matrix table in the manual for resolution limits based on your host capabilities.

Does the dock work with USB-A ports?

Yes, using the included USB-C® to USB-A adapter, you can connect to a USB-A port. However, when using USB-A, DP Alt Mode and Power Delivery are not supported, so only the two DisplayLink® video outputs will work, and charging your laptop is not possible.

How do I mount the docking station behind a monitor?

Use the included VESA mount bracket compatible with 75x75 and 100x100 mm patterns. Screw the bracket to the dock using the two M2 screws, then attach the assembly to the monitor's VESA mount using the four M4x12 mm screws. You can also sandwich it between the monitor and a monitor arm.

What should I do if the dock is not recognized by my computer?

First, check that the DisplayLink® driver is installed correctly. Reboot your computer. Ensure the USB-C® cable is firmly connected and the power supply is plugged in (LED should be blue). Try a different USB-C® port or use the adapter on a USB-A port. Also verify that your computer supports USB 3.2 Gen 1 at minimum.

Can I use the dock with a Thunderbolt™ 3/4 port?

Yes, the dock is compatible with Thunderbolt™ 3/4 ports. Thunderbolt™ ports support DP Alt Mode and Power Delivery, so you can use all features including triple video and laptop charging.

How do I set up extended displays on macOS®?

After installing the driver and connecting the dock, go to System Preferences > Displays > Arrangement. Drag the monitor icons to arrange them. To change resolution, go to the Display tab and select 'Scaled' to choose a resolution. Hold the Option key while clicking 'Scaled' for advanced settings with refresh rate options.

Is there a Kensington lock slot for security?

Yes, the dock features a Kensington Lock support (slot) to secure the device against theft using a standard Kensington cable lock.

USER MANUAL IB-DK2246AC Icy Box

DisplayLink® DockingStation with triple video output

Handbuch IB-DK2246AC

Technical line drawing of a server rack with ventilation grilles and ports (no text or symbols)

Manual IB-DK2246AC

Please read carefully the following information to prevent injuries, damage to material and device as well as data loss:

Warning levels

Signal words and safety codes indicate the warning level and provide immediate information in terms of the probability of occurrence as well as the type and severity of the consequences if the measures to prevent hazards are not complied with.

DANGER

Warns of a directly hazardous situation causing death or serious injury.

WARNING

Warns of a potentially hazardous situation that may cause death or serious injury.

CAUTION

Warns of a potentially hazardous situation that may cause minor injury.

IMPORTANT

Warns of a potential situation that may cause material or environmental damage and disrupt operative processes.

1. Risk of electrical shock

WARNING

Contact with parts conducting electricity

Risk of death by electrical shock

• Read the operating instructions prior to use
  • Make sure the device has been de-energised prior to working on it
• Do not remove contact protection panels
• Avoid contact with conducting parts
• Do not bring plug contacts in contact with pointed and metal objects
  • Use in intended environments only
• Operate the device using a power unit meeting the specifications of the type plate only!
• Keep the device/power unit away from humidity, liquid, vapour and dust
  • Do not modify the device
  • Do not connect the device during thunderstorms
• Approach specialist retailers if you require repairs

2. Hazards during assembly (if intended)

CAUTION

Sharp components

Potential injuries to fingers or hands during assembly (if intended)

• Read the operating instructions prior to assembly
• Avoid coming into contact with sharp edges or pointed components
  • Do not force components together
• Use suitable tools
  • Use potentially enclosed accessories and tools only

3. Hazards caused by a development of heat

IMPORTANT

Insufficient device/power unit ventilation

Overheating and failure of the device/power unit

• Prevent externally heating up components and ensure an exchange of air
• Do not cover the fan outlet and passive cooling elements

Manual IB-DK2246AC

• Avoid direct sunlight on the device/power unit
  • Guarantee sufficient ambient air for the device/power unit
• Do not place objects on the device/power unit

4. Hazards caused by very small parts and packaging

WARNING

Risk of suffocation

Risk of death by suffocation or swallowing

• Keep small parts and accessories away from children
• Store/dispose of plastic bags and packaging in an area that is inaccessible to children
  • Do not hand over small parts and packaging to children

5. Potential data loss

IMPORTANT

Data lost during commissioning

Potentially irreversible data loss

• Always comply with the information in the operating instructions/quick installation guide
• Exclusively use the product once the specifications have been met
• Back up data prior to commissioning
• Back up data prior to connecting new hardware
• Use accessories enclosed with the product

6. Cleaning the device

IMPORTANT

Harmful cleaning agents

Scratches, discolouration, damage caused by moisture or short circuit in the device

• Disconnect the device prior to cleaning
• Aggressive or intense cleaning agents and solvents are unsuitable
  • Make sure there is no residual moisture after cleaning
  • We recommend cleaning devices using a dry, anti-static cloth

7. Disposing of the device

IMPORTANT

Environmental pollution, unsuitable for recycling

Potential environmental pollution caused by components, recycling circle interrupted

This icon on product and packaging indicates that this product must not be disposed of as part of domestic waste. In compliance with the Waste Electrical and Electronic Equipment Directive (WEEE) this electrical device and potentially included batteries must not be disposed of in conventional, domestic waste or recycling waste. If you would like to dispose of this product and potentially included batteries, please return it to the retailer or your local waste disposal and recycling point.

If you have any questions, please do not hesitate to contact our support at [e-mail] or visit our website at www.icybox.de.

Handbuch IB-DK2246AC

1x IB-DK2246AC, 1x external power supply, 1x power cable (EU),
1x USB Type-C® to Type-C®/Type-A (adapter) cable, 1x VESA mount (75x75, 100x100), 6x screw, 1x manual

View

1. LED for power (blue)
2. Headset combo jack
3. 2x USB 3.2 Gen 2 Type-A data interface with up to 10 Gbit/s
4. 2x USB 3.2 Gen 2 Type-C ^® data interface with up to 10 Gbit/s

1. ON/OFF switch
2. Power jack, DC 20 V/6.5 A, 130 W
3. USB 3.2 Gen 2 Type-C ^® host interface, Power Delivery up to 100 W
4. 2x USB 3.2 Gen 2 Type-A data interface with up to 10 Gbit/s
5. DP Alt Mode HDMI ^® interface
6. DisplayLink ^ HDMI ^ and DisplayPort ^™ 1 interfaces
7. DisplayLink ^ HDMI ^ and DisplayPort" 2 interfaces
8. RJ45 Gigabit Ethernet interface

1. Kensington Lock support
2. Screw holes for VESA plate

Manual IB-DK2246AC

USB version information
Legacy USB standards Cu	Current USB standards Data transfer rate
USB 3.0 = USB 3.1 (Gen 1) =	USB 3.2 Gen 1 = 5 Gbit/s
USB 3.1 = USB 3.1 (Gen 1) =	USB 3.2 Gen 1 = 5 Gbit/s
USB 3.2 (Gen 1x2) = USB 3.2	Gen 1x2 = 20 Gbit/s

Requirements

• USB Type-C ^ enabled Windows ^ / macOS ^ / Chrome OS ^TM / Ubuntu (Linux) computer
• Installed DisplayLink ^ (Synaptics) driver
• Power Delivery, DP Alt Mode and/or DisplayLink ^® driver support (depending on your demands)
• The maximum resolution of 4K@60 Hz (Alt Mode HDMI ^ ) only via Type-C ^ DP Alt Mode supported host computers
• The device is compatible with Thunderbolt ^TM 3 / 4 equipped computers

USB Type-C®

Not all USB Type-C® host ports support the full functionality of the USB Type-C® standard. Some ports might only provide data transfer without supporting Power Delivery or DP Alt Mode over USB.

USB Type-C ^TM ≠ USB Type-C ^TM

Important!

This ICY BOX product requires the usage of DisplayPort™ Alt Mode technology over the USB Type-CTM connector. Not all computers, notebooks or tablets with a USB Type-CTM interface support the DisplayPort™ Alt Mode.

Please check the specifications of your computer system as well as its USB Type-CTM interface or use the ICY BOX product with a ThunderboltTM 3 connector.

To use this dock to its full potential, ensure that the USB Type-C® host port of your computer supports USB Power Delivery and DP Alt Mode, or Thunderbolt™ 3 / 4.

Attention!

In case your computer supports only the DP Alt Mode protocol and the DisplayLink ^® driver is not installed:

- only the Alt Mode HDMI® (4K) interfaces can be used.

In case your computer does not support the DP Alt Mode protocol and only has USB 3.2 Gen 2 and the DisplayLink ^® driver installed:

- only the HDMI® / DisplayPort™ 1 (4K) and HDMI® / DisplayPort™ 2 (4K) interfaces can be used.

Manual IB-DK2246AC

In case your computer supports both, the DP Alt Mode protocol and USB 3.2 Gen 2 with installed DisplayLink® driver:

- the Alt Mode HDMI® (4K), the HDMI® / DisplayPort™ 1 (4K) and HDMI® / DisplayPort™ 2 (4K) interfaces can be used.

Starting up Driver installation!

Caution: Do not connect the DockingStation to your computer before installing the driver from the download area of: https://www.synaptics.com/products/displaylink-graphics/downloads

1. Select your operating system and download the correct driver from the webpage mentioned above.
2. Click on the executable file of the related version.
3. Follow the instructions and finish the driver installation.
4. Connect the DockingStation to a supported USB Type-C or USB Type-A port of the PC.
5. Restart the PC.
6. The IB-DK2246AC is ready for use.

Note!

Chrome OS™: The DisplayLink® driver is already pre-installed under Chrome OS™.

Manual IB-DK2246AC

Starting up

1. Plug in the external power supply

Illustration of a wall socket connected to an electrical plug, showing internal components and wiring (no text or symbols)

Manual IB-DK2246AC

1. Connect the USB Type-C ^® plug of the supplied data cable to the host Type-C ^® interface of the DockingStation and fasten it with the screw by hand or with a screwdriver (not included).

1. Connect the other end of the data cable (either USB Type-C ^ or the included Type-A adapter) to a supported computer (at least USB 3.2 Gen 1).

Diagram showing two cable installation steps on a laptop, with arrows indicating connection direction (no text or symbols present)

1. Now switch on the unit and the power LED lights up blue

Manual IB-DK2246AC

Note!

When using the device on a computer without Power Delivery support via a USB Type-C® port or using a USB Type-A port (via adapter), please note the following:

Information about the attached USB Type-C® to Type-A adapter:

For a better connection compatibility with host computers that only have a USB 3.2 Gen 1/2 Type-A interface, we have added an additional USB Type-C® to Type-A adapter.

Should you wish to use this adapter on your computer, please note the following technical restriction when using the DockingStation via a Type-A port: In this case the Type-A interface does in no way support DP Alt Mode via the Alt Mode HDMI® interfaces and Power Delivery which is a prerequisite for the Power Delivery charging option. This means the DockingStation cannot be used to charge the computer.

To use this dock to its full potential, ensure that the host USB Type-® port of your computer supports USB 3.2 Gen 2, DP Alt Mode and USB Power Delivery.

Please consult your host PC documentation or contact the PC manufacturer to confirm compatibility with these technologies. For safety reasons, please check whether the host PC Bios Version is the latest and confirm compatibility with USB Type-C® Power Delivery, DP Alt Mode and USB 3.2 Gen 2 before application.

1. Connect your devices to the appropriate interfaces of the dock

Illustration of a network switch device with multiple Ethernet connectors and cable assemblies (no text or labels)

Manual IB-DK2246AC

6. Optional

The included ICY BOX DockingStation VESA mount is a convenient extension panel designed to expand the available VESA support behind the monitor.

Easy to assemble and very useful. The cabling with a DockingStation is tidied up and also provides more space for your work area.

a. Connect the supplied VESA mount (supports 75x75 and 100x100) with the two supplied M2 screws as shown below.

Manual IB-DK2246AC

b. Now attach the assembled unit directly to the VESA mount of a supported monitor (75x75 or 100x100) using the four M4x12 mm screws provided. c. If you are using a monitor arm, position the unit between the VESA mount of the

monitor and the VESA mount of the monitor arm as shown below and secure it using the four M4x12 mm screws provided.

Diagram of a mechanical assembly with a central frame and four attached components (no text or symbols)

Choose the orientation according to your needs: up, down or to the side.

Manual IB-DK2246AC

Displays

Please set up your display settings according to your operating system and requirements.

For detailed information refer to the corresponding operation manual and description of your operating system.

Supported video resolutions

Video matrix design (Host PC = USB Type-C° DP Alt Mode + DisplayLink*, DP 1.4 HBR3), maximum resolutions
	Inputs (plug-in) Output
Number of displays	Alt Mode Dis	play 1 Dis	lay 2 HDMI	* 1 (Alt Mode)	HDMI * or DP (1)	HDMI * or DP (2)
Triple video output	√√√			3840x2160@60 Hz 3840x2160@60 Hz 3840x2160@60 Hz		60 Hz
Dual video output	√	√		3840x2160@60 Hz 3840x2160@60 Hz
		√	√		3840x2160@60 Hz 3840x2160@60 Hz
	√		√	3840x2160@60 Hz 3840x2160@60 Hz
	√	2x DP		3840x2160@60 Hz 5120x2880@60 Hz (DP only)
Single video output	√			3840x2160@60 Hz
		√			3840x2160@60 Hz
			√			3840x2160@60 Hz

Video matrix design (Host PC = USB 3.2 Gen 1 DisplayLink*, only Display 1 and Display 2), maximum resolutions
	Inputs (plug-in) Output
Number of displays	Alt Mode Dis	play 1 Dis	ay 2 HDMI	* 1 (Alt Mode)	HDMI * or DP (1)	HDMI * or DP (2)
Dual video output		√	√		3840x2160@60 Hz	3840x2160@60 Hz
Single video output		√			3840x2160@60 Hz
			√			3840x2160@60 Hz
		2x DP			5120x2880@60 Hz (DP only)

* DSC (Display Stream Compression) support necessary

Manual IB-DK2246AC

Windows® display configuration

NOTE: The screenshots might vary slightly with the operating system.

Extended monitor application under MST technology (MultiStreamTransport protocol)

Arrange your displays

Once the extra monitors are connected, they can be configured to either mirror mode, extended mode or to the setting of the primary display.

e.g: extending your monitors

• Position the mouse anywhere on the Windows ^® desktop
• Right-click and select Display settings to bring up the configuration window.
• Refer to the Display configuration section

• Identify your monitors by clicking the Identify button.
• Select the relevant monitor for the following settings by clicking the identified monitor symbol

Manual IB-DK2246AC

- Select Multiple displays > Extend desktop to this display if you wish to extend a monitor.

Multiple displays

2.

Duplicate desktop on 1 and 3

Duplicate desktop on 2 and 3

Extend desktop to this display

Disconnect this display

- Click Keep changes to confirm and exit.

- Once the setting is completed, simply drag and drop the application icons to arrange your monitors.

(However, some applications may not support the display on the extended desktop).

Manual IB-DK2246AC

Setting the right resolution and frequency of your displays

There are two possibilities to choose the resolution of the selected monitor:

1. Standard

• Identify your monitors by clicking the Identify button.
• Select the relevant monitor by clicking the identified monitor symbol.
• Click on Display resolution

1.

- Choose the right resolution from the drop-down menu. Refer to the video matrix table!

2.

- Click Keep changes to confirm and exit.

Manual IB-DK2246AC

2. Advanced display settings

• Identify your monitors by clicking the Identify button.
• Click on Advanced display settings

Multiple displays

Multiple displays

Extend desktop to this display

Make this my main display

1.

Connect to a wireless display

Advanced display settings

Graphics settings

A new page opens up

• Select the relevant monitor by clicking Choose display
• Click on Display adaptor properties for Display X

2.

Choose display

Select a display to view or change the settings for it.

Display 2: LG Ultra HD

Display information

LG Ultra HD

Display 2: Connected to Intel(R) UHD Graphics 620

Desktop resolution

1920×1000

Active signal resolution

1920×1030

Refractive rate (Hz)

30 Hz

Bit depth

ふ-bit

Colour format

RGB

Colour space

Standard dynamic range (SDR)

Get help

Grip lockdown

Manual IB-DK2246AC

A new window opens up

- Click on List All Modes

4.

A new window opens up

- Click on a valid mode according to your demands.

Repeat for each attached monitor if necessary.

Manual IB-DK2246AC

macOS® Display configuration

Once the extra monitors are connected, they can be configured to mirror mode or extend mode.

- Click on System Preferences

- Click on Displays

A new window opens up

- Click Arrangement

Manual IB-DK2246AC

- Select the corresponding monitor symbol by clicking and holding the symbol of the monitor that shall be placed in order to do the positioning.

To set up scaled resolutions of the monitor displays, click the Display tab. In the window that now opens for the respective display, you can set your desired resolutions separately. Select the option Scaled and then select the appropriate size in the field below.

Manual IB-DK2246AC

Advanced display settings

Hold down the option key and click on Scaled again and an advanced menu for setting resolution and repetition frequency opens.

Please select your preferred settings here.

Repeat for each attached monitor if necessary.

Handbuch IB-DK2246AC

Verpackungsinhalt

Illustration of a wall socket connected to a plug, showing internal components and wiring (no text or symbols)

Handbuch IB-DK2246AC

Diagram showing two cable connections on a laptop, one with an attached connector and the other with a cable (no text or symbols present)

Handbuch IB-DK2246AC

Hinweis!

Illustration of a network switch with multiple Ethernet connectors and cable assemblies (no text or labels)

Handbuch IB-DK2246AC

6. Optional

Diagram of a computer monitor with attached cables and connectors, no text or symbols present

Handbuch IB-DK2246AC

Monitoreinrichtung

© Copyright 2023 by RaidSonic Technology GmbH. All Rights Reserved. The information contained in this manual is believed to be accurate and reliable. RaidSonic Technology GmbH assumes no responsibility for any errors contained in this manual. RaidSonic Technology GmbH reserves the right to make changes in the specifications and/or design of the above-mentioned product without prior notice. The diagrams contained in this manual may also not fully represent the product that you are using and are there for illustration purposes only. RaidSonic Technology GmbH assumes no responsibility for any differences between the product mentioned in this manual and the product you may have. DisplayLink ^ is the registered trademark of DisplayLink Corp. in the EU, the US, and other countries DisplayPort ^ and the DisplayPort ^ logo are trademarks owned by the Video Electronics Standards Association (VESA ^ ) in the United States and other countries. The terms HDMI ^ and HDMI ^ High-Definition Multimedia Interface, and the HDMI ^ logo are trademarks or registered trademarks of HDMI ^ LA, Inc. in the United States and other countries. Apple and macOS are registered trademarks of Apple Computer Inc. Microsoft, Windows and the Windows logo are registered trademarks of Microsoft Corporation.