M14R72N2 - Cooker NEFF - Free user manual and instructions
Find the device manual for free M14R72N2 NEFF in PDF.
| Product Type | Freestanding Electric Cooker |
| Brand | NEFF |
| Model | M14R72N2 |
| Installation Type | Freestanding |
| Dimensions (H x W x D) | 85 cm x 90 cm x 60 cm |
| Weight | 65 kg |
| Power Supply | 220-240 V, 50/60 Hz |
| Rated Power | 10.5 kW |
| Hob Type | Induction |
| Number of Cooking Zones | 4 |
| Oven Type | Fan-assisted Electric Oven |
| Oven Capacity | 67 L |
| Oven Functions | Conventional, Fan, Grill, Bottom Heat, Defrost |
| Oven Cleaning System | Catalytic |
| Energy Efficiency Class (Oven) | A+ |
| Temperature Range | 50-275 °C |
| Child Lock | Yes |
| Automatic Safety Shut-off | Yes |
| Cool Door | Triple-glazed |
| Oven Interior Light | Yes, halogen |
| Control Type | Rotary knobs |
| Display | Digital timer |
| Included Accessories | Baking tray, wire shelf, grill rack |
| Spare Parts Availability | Oven door, heating elements, knobs, thermostats |
| Manual Format | PDF download, 24 pages |
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USER MANUAL M14R72N2 NEFF
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Inhaltsverzeichnis
1 Safety.... 9
2 Preventing material damage 10
3 Environmental protection and saving energy.... 11
4 Familiarising yourself with your appliance ..... 12
5 Basic operation ...... 12
6 Cleaning and servicing.... 13
7 Disposal.... 13
8 Customer Service.... 14

1 Safety
Observe the following safety instructions.
1.1 General information
- Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently.
- Keep the instructions, the appliance pass and the product information safe for future reference or for the next owner.
- Check the appliance after unpacking it. Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
Only a licensed professional may connect appliances without plugs. Damage caused by incorrect connection is not covered under the warranty.
Only use this appliance:
■ To prepare meals and drinks.
■ Under supervision. Never leave the appliance unattended when cooking for short periods.
■ In private households and in enclosed spaces in a domestic environment.
■ Up to an altitude of max. 2000 m above sea level.
Do not use the appliance:
- With an external timer or a separate remote control. This does not apply if operation with appliances included in EN 50615 is switched off.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
Children must not play with the appliance.
Children must not perform cleaning or user maintenance unless they are at least 15 years old and are being supervised.
Keep children under the age of 8 years away from the appliance and power cable.
1.4 Safe use
⚠ WARNING – Risk of fire!
Hot oils and fats ignite very quickly.
▶ Never leave hot oil or fat unattended.
▶ Never use water to put out burning oil or fat.
▶ Switch off the hotplate.
- Extinguish flames carefully using a lid, fire blanket or something similar.
The hotplates become very hot.
▶ Never place combustible items on the hob.
▶ Do not store any objects on the hob.
The appliance will become hot.
- Do not keep combustible objects or aerosol cans in drawers directly underneath the hob.
The hob switches off automatically and can no longer be operated. It may switch on unintentionally at a later point.
- Switch off the circuit breaker in the fuse box.
▶ Call the after-sales service.
Hob covers can cause accidents, for example due to overheating, catching fire or materials shattering.
▶ Do not use hob covers.
⚠ WARNING – Risk of burns!
The hotplates and surrounding area (particularly the hob surround, if fitted) become very hot.
▶ Never touch the hot surfaces.
- Keep children at a safe distance.
The hotplate heats up but the display does not work.
- Switch off the circuit breaker in the fuse box.
▶ Call the after-sales service.
Unsuitable safety devices or child hob guards may result in accidents.
▶ Only use safety devices, such as child hob guards, which have been approved by us.
The appliance becomes hot during operation.
- Allow the appliance to cool down before cleaning.
⚠ WARNING – Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.
If the appliance or the power cord is damaged, this is dangerous.
▶ Never operate a damaged appliance.
▶ Never operate an appliance with a cracked or fractured surface.
▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
▶ If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box.
▶ "Call Customer Service." → Page 14
▶ Repairs to the appliance should only be carried out by trained specialist staff.
An ingress of moisture can cause an electric shock.
- Do not use steam- or high-pressure cleaners to clean the appliance.
The insulation on cables of electrical appliances may melt if it touches hot parts of the appliance.
▶ Never bring electrical appliance cables into contact with hot parts of the appliance.
⚠ WARNING – Risk of injury!
Saucepans may suddenly jump due to liquid between the saucepan base and the hotplate.
▶ Always keep hotplates and saucepan bases dry.
2 Preventing material damage
ATTENTION!
Rough pot and pan bases will scratch the ceramic.
▶ Check your cookware.
Boiling pans dry may damage cookware or the appliance.
▶ Never place empty pans on a heated hotplate or allow to boil dry.
Incorrectly positioned cookware can cause the appliance to overheat.
▶ Never place hot pots or pans on the controls or the hob surround.
Damage can occur if hard or pointed objects fall onto the hob.
- Do not let hard or pointed objects fall onto the hob.
Non heat-resistant materials will melt on heated hot-plates.
▶ Do not use oven protective foil.
- Do not use aluminium foil or plastic containers.
2.1 Overview of the most common damage
Here you can find the most common types of damage and tips on how to avoid them.
| Damage Cause Measure | ||
| Stains Food boiling over | Remove boiled-over food immediately with a glass scraper. | |
| Stains Unsuitable cleaning products | Only use cleaning products that are suitable for glass ceramic. | |
| Scratches | Salt, sugar or sand | Do not use the hob as a work surface or storage space. |
| Scratches | Rough pot or pan bases | Check your cookware. |
| Discolouration | Unsuitable cleaning products | Only use cleaning products that are suitable for glass ceramic. |
| Discolouration | Pan abrasion, e.g. aluminium | Lift pots and pans to move on the hob. |
| Blisters | Sugar or food with a high sugar content | Remove boiled-over food immediately with a glass scraper. |
3 Environmental protection and saving energy
3.1 Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
- Sort the individual components by type and dispose of them separately.
3.2 Saving energy
If you follow these instructions, your appliance will use less energy.
Select the cooking zone to match the size of your pan. Centre the cookware on the hob. Use cookware whose base diameter is the same diameter as the hotplate.
Tip: Cookware manufacturers often give the upper diameter of the saucepan. It is often larger than the base diameter.
■ Unsuitable cookware or incompletely covered cooking zones consume a lot of energy.
Cover saucepans with suitable lids.
■ Cooking without a lid consumes far more energy.
Lift lids as infrequently as possible.
■ When you lift a lid, a lot of energy escapes.
Using a glass lid
■ You can see into the pan through a glass lid without having to lift it.
Use pots and pans with flat bases.
■ Uneven bases increase energy consumption.
Use cookware suited to the quantity of food.
■ Large items of cookware containing little food need more energy to heat up.
Cook with little water.
■ The more water contained in cookware, the more energy is required to heat it up.
Turn down to a lower heat setting early on. Use a suitable ongoing cooking setting to continue cooking.
■ If you continue cooking with an ongoing cooking setting that is too high, you'll waste energy
Take advantage of the hob's residual heat. With longer cooking times switch off the hotplate 5-10 minutes before the end of cooking.
■ Unused residual heat increases energy consumption.
4 Familiarising yourself with your appliance
4.1 Hotplates
You can find an overview of the different activations of the hotplates here. If you operate the activations, the relevant displays light up. If you switch on a hotplate, it will switch to the setting last selected.
| Hotplate Activating and deactivating | ||
| ○ | Single-circuit hotplate | |
| ◎ | Dual-circuit hotplate | Turn the hotplate switch to the right until Select the heat setting.Deactivating: Turn the hot-plate switch to 0 and reset. Never turn the hotplate switch past the symbol to 0. |
| CO Extended cooking zone | Turn the hotplate switch to the right until Set the heat setting.Switching off: Turn the hot-plate switch to 0 and reset. Never turn the hotplate switch past the symbol to 0. | |
Notes
■ Dark areas in the glow pattern of the hotplate are part of the technical design. They do not affect the functionality of the hotplate.
- The hotplate regulates the temperature by switching the heat on and off. The heat may also switch on and off when on the highest setting.
- This protects easily damaged components from overheating.
– The appliance is protected from electrical overload.
– Better cooking results are achieved.
- With multi-circuit hotplates, the heating of the inner filament circuits and the heating of the activations may switch on and off at different times.
4.2 Hotplate display and residual heat indicator
The hob has a hotplate display and a residual heat indicator. The display lights up when a hotplate is warm.
| Display Meaning | |
| Hotplate display | Lights up during operation, shortly after switching on. |
| Residual heat indicator | Lit up after cooking when the hotplate is still warm.Note: You can keep small dishes warm or melt cooking chocolate. |
5 Basic operation
5.1 Switching the hob on or off
You can switch the hob on and off with the hotplate switch.
5.2 Setting the hotplates
You can use the hotplate control to adjust the heat output of the hotplate.
| Heat setting |
| 1 Lowest setting |
| 9 Highest setting |
5.3 Recommended cooking settings
You can find an overview of different foods with appropriate heat settings here.
The cooking time will vary depending on the type, weight, thickness and quality of the food. The ongoing cooking setting depends on the cookware used.
Cooking tips
■ To bring food to the boil, use heat setting 9.
■ Stir thick liquids occasionally.
- Food that needs to be seared quickly or that initially loses a lot of liquid during frying should be fried in small portions.
■ "Tips for saving energy when cooking." → Page 11
Melting
| Food Ongoing | cooking setting | Ongoing cooking time in minutes |
| Butter, gelatine 1 - |
Heating or keeping warm
| Stew, e.g. lentil stew 1 - | |
| Milk^1 | 1-2 - |
| ^1 Prepare the dish without the lid. | |
Poaching or simmering
| Dumplings^1,2 | 3-4 20-30 |
| Fish^1,2 | 3 10-15 |
| White sauce, e.g. béchamel 1 3-6 | |
| ^1 Bring the water to the boil with the lid on. ^2 Continue to cook the dish without a lid. | |
Boiling, steaming or braising
| Rice with double the volume of water | 3 15-30 |
| Potatoes boiled in their skin | 3-4 25-30 |
| Boiled potatoes | 3-4 15-20 |
| Pasta, noodles ^1,2 | 5 6-10 |
| Stew, soup | 3-4 15-60 |
| Vegetables, fresh or frozen | 3-4 10-20 |
| Food in a pressure cooker | 3-4 - |
| ^1 Bring the water to the boil with the lid on. ^2 Continue to cook the dish without a lid. | |
| Stewing | |
| Beef olives | 3-4 50-60 |
| Pot roast 3-4 60-100 |
| Goulash 3-4 50-60 |
Frying with little oil
| Fry food without a lid. | |
| Escalope, plain or breaded 6-7 6-10 | |
| Chops, plain or breaded ^1 | 6-7 8-12 |
| Steak, 3 cm thick 7-8 8-12 | |
| Fish or fish fillet, plain or breaded | 4-5 8-20 |
| Fish or fish fillet, breaded and frozen, e.g. fish fingers | 6-7 8-12 |
| Stir fry, frozen 6-7 6-10 | |
| Pancakes 5-6 - | |
| ^1 Turn the dish several times. | |
6 Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.
6.1 Cleaning products
You can obtain suitable cleaning products and glass scrapers from customer service, the online shop or a retailer.
ATTENTION!
Unsuitable cleaning products may damage the surfaces of the appliance.
▶ Never use unsuitable cleaning products.
Unsuitable cleaning products
■ Undiluted detergent
■ Detergent intended for dishwashers
■ Abrasive cleaners
■ Aggressive cleaning products such as oven spray or stain remover
■ Abrasive sponges
■ High-pressure or steam jet cleaners
6.2 Cleaning the glass ceramic
Clean the hob after every use to stop cooking residues from getting burnt on.
Note: "Note the information on unsuitable cleaning products." → Page 13
Requirement: The hob has cooled down.
- Remove heavy dirt using a glass scraper.
- Clean the hob with a cleaning product for glass ceramic.
Follow the cleaning instructions on the product packaging.
Tip: You can achieve good cleaning results if you use a special sponge for glass ceramic.
7 Disposal
Find out here how to dispose of old appliances correctly.
7.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
- Unplug the appliance from the mains.
- Cut through the power cord.
- Dispose of the appliance in an environmentally friendly manner.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE).
The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
8 Customer Service
If you have any queries on use, are unable to rectify faults on the appliance yourself or if your appliance needs to be repaired, contact Customer Service. Function-relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area.
Note: Under the terms of the manufacturer's warranty the use of Customer Service is free of charge.
Detailed information on the warranty period and terms of warranty in your country is available from our after-sales service, your retailer or on our website. If you contact Customer Service, you will require the product number (E-Nr.) and the production number (FD) of your appliance.
The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.
8.1 Product number (E-Nr.) and production number (FD)
You can find the product number (E-Nr.) and the production number (FD) on the appliance's rating plate. The rating plate is located on the appliance certificate. Make a note of your appliance's details and the Customer Service telephone number to find them again quickly.
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