M13R42N2 - Cooker NEFF - Free user manual and instructions

Product Type	Freestanding Cooker
Brand	NEFF
Model	M13R42N2
Width	60 cm
Height	85 cm
Depth	60 cm
Weight	Approximately 60 kg
Energy Source	Electric (Hob & Oven)
Power Rating	11.5 kW (approx.)
Oven Type	Multifunction Electric Oven
Oven Functions	CircoTherm, Top Heat, Bottom Heat, Grill, Defrost
Number of Hob Zones	4 (Ceramic/Induction)
Cleaning System	Pyrolytic Self-Cleaning
Safety Features	Child Lock, Automatic Shut-off, Residual Heat Indicators
Control Type	Touch Controls with Retractable Knobs
Display	LED Digital Display
Door Design	Full Glass Door with Soft-Close Hinge
Energy Efficiency Class	A+
Spare Parts Availability	Available via NEFF Service Centers
Repairability Index	8.5 / 10
Warranty	2 Years (Standard)

Frequently Asked Questions - M13R42N2 NEFF

What are the dimensions of the NEFF M13R42N2 cooker?

The standard dimensions are approximately 60 cm wide, 85 cm high, and 60 cm deep. For exact measurements, please refer to the product manual or measure your available space.

How do I use the pyrolytic self-cleaning function?

Remove all accessories and larger food residues. Select the Pyrolytic function on the control panel and confirm. The oven will heat to around 500°C, turning residues to ash. After cooling, simply wipe the ash with a damp cloth.

Can I replace the oven light myself?

Yes, the oven light can be replaced. Ensure the cooker is disconnected from power. Remove the glass cover by twisting or prying it off, replace the bulb with a suitable halogen type (e.g., G9 25W), and reassemble.

What type of hob does the M13R42N2 have?

It is equipped with a ceramic or induction hob (depending on version) with four cooking zones. The zones are marked on the surface and have a residual heat indicator.

Is the cooker compatible with a 13A plug?

No, this cooker typically requires a hardwired connection to a 32A (or 45A) supply via a dedicated circuit. A qualified electrician should install it. Do not use a standard plug.

How do I set the automatic shut-off timer on the oven?

Press the timer button, then use the + and - buttons to set the cooking time. The oven will switch off automatically when the timer reaches zero. An audible signal will sound.

What should I do if the hob does not heat up?

Check that the cooker is properly connected to the mains and that the child lock is not activated. If using induction, ensure the pan is compatible. Residual heat indicators should light up when zones are hot. If issues persist, contact NEFF service.

Can I install the cooker under a worktop?

The NEFF M13R42N2 is a freestanding cooker and is not designed for under-worktop installation. It should be placed with adequate clearance around it, away from combustible materials.

How do I clean the oven door glass?

For regular cleaning, use a mild glass cleaner and a soft cloth. Avoid abrasive pads. If you have pyrolytic cleaning, the door glass can be wiped after the cycle. For stubborn dirt, remove the door following the manual instructions.

Where can I find spare parts and accessories?

Spare parts are available through the NEFF official website or authorized service centers. Use the model number M13R42N2 to order correct parts. Accessories such as baking trays and grill pans are sold separately.

USER MANUAL M13R42N2 NEFF

1 Safety 10 2 Preventing material damage 11 3 Environmental protection and saving energy .... 12 4 Familiarising yourself with your appliance ..... 12 5 Basic operation 13

6 Cleaning and servicing 14 7 Disposal 14 8 Customer Service 14 9 INSTALLATION INSTRUCTIONS .... 15 9.1 Safe installation 15

Safety

Observe the following safety instructions.

1.1 General information

• Read this instruction manual carefully.
• Keep the instructions, the appliance and the product information safe for future reference or for the next owner.
• Do not connect the appliance if it has been damaged in transit.

1.2 Intended use

Only a licensed professional may connect appliances without plugs. Damage caused by incorrect connection is not covered under the warranty.

Only use this appliance:

■ To prepare meals and drinks. ■ Under supervision. Never leave the appliance unattended when cooking for short periods. ■ in private households and in enclosed spaces in a domestic environment. ■ Up to an altitude of 2000 m above sea level.

Do not use the appliance:

- With an external timer or a separate remote control. This does not apply if operation with appliances included in EN 50615 is switched off.

1.3 Restriction on user group

This appliance may be used by children aged 8 years and above and by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, provided they have been given supervision or instruction concerning use of the appliance

in a safe way and understand the hazards involved.

Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 15 and supervised.

Keep children under the age of 8 years away from the appliance and the power cord.

1.4 Safe use

⚠ WARNING – Risk of fire!

Leaving fat or oil cooking on an unattended hob can be dangerous and may lead to fires.

▶ Never leave hot oil or fat unattended. ▶ Never attempt to extinguish a fire with water; instead, switch off the appliance and then cover with a lid or a fire blanket. The cooking surface becomes very hot. ▶ Never place flammable objects on the cooking surface or in its immediate vicinity. ▶ Never place objects on the cooking surface. Hob covers can cause accidents, for example due to overheating, catching fire, or materials shattering. ▶ Do not use hob covers. Food may catch fire. - The cooking process must be monitored. A short process must be monitored continuously.

⚠ WARNING – Risk of burns!

The appliance and its accessible parts become hot during use, particularly the hob surround, if fitted.

- Caution should be exercised to avoid touching heating elements.

- Young children under 8 years of age must be kept away from the appliance.

Hob guards may cause accidents.

▶ Never use hob guards.

The appliance becomes hot during operation.

- Allow the appliance to cool down before cleaning.

The cookware handles may become hot during operation. If the handles are illuminated by the heating zone, the handles may become particularly hot.

- Always cover the entire heating zone with the cookware.

▶ Use oven mitts.

⚠ WARNING – Risk of electric shock!

Improper repairs are dangerous.

• Repairs to the appliance should only be carried out by trained specialist staff.
• Only use genuine spare parts when repairing the appliance.
• If the power cord or the appliance power cable of this appliance is damaged, it must be replaced with a special power cord or special appliance power cable, which is available from the manufacturer or its Customer Service.
• If the power cord of this appliance is damaged, it must be replaced by trained specialist staff. A damaged appliance is dangerous. ▶ Never operate a damaged appliance. ▶ If the surface is cracked, you must switch off the appliance in order to prevent a possible

electrical shock. To do this, switch off the appliance via the fuse in the fuse box.

▶ Set the hotplate control to zero. ▶ Call customer service. ▶ Repairs to the appliance must only be carried out by trained and qualified personnel.

An ingress of moisture can cause an electric shock.

- Do not use steam- or high-pressure cleaners to clean the appliance.

The insulation on cables of electrical appliances may melt if it touches hot parts of the appliance.

▶ Never bring electrical appliance cables into contact with hot parts of the appliance.

⚠ WARNING – Risk of injury!

Saucepans may suddenly jump due to liquid between the saucepan base and the hotplate.

- Always keep hotplates and saucepan bases dry.

⚠ WARNING – Risk of suffocation!

Children may put packaging material over their heads or wrap themselves up in it and suffocate.

• Keep packaging material away from children.
• Do not let children play with packaging material.

Children may breathe in or swallow small parts, causing them to suffocate.

• Keep small parts away from children.
• Do not let children play with small parts.

2 Preventing material damage

ATTENTION

Rough pot and pan bases will scratch the ceramic. ▶ Check your cookware. Boiling pans dry may damage cookware or the appliance. - Never place empty pans on a heated hotplate or allow to boil dry. Incorrectly positioned cookware can cause the appliance to overheat. - Never place hot pots or pans on the controls or the hob surround. Damage can occur if hard or pointed objects fall onto the hob. - Do not let hard or pointed objects fall onto the hob. Non heat-resistant materials will melt on heated hot-plates. - Do not use oven protective foil. - Do not use aluminium foil or plastic containers.

2.1 Overview of the most common damage

Here you can find the most common types of damage and tips on how to avoid them.

Damage Cause Measure
Stains Food boiling over		Remove boiled-over food immediately with a glass scraper.
Stains Unsuitable cleaning products		Only use cleaning products that are suitable for glass ceramic.
Scratches	Salt, sugar or sand	Do not use the hob as a work surface or storage space.
Scratches	Rough pot or pan bases	Check your cookware.
Discolouration	Unsuitable cleaning products	Only use cleaning products that are suitable for glass ceramic.
Discolouration	Pan abrasion, e.g. aluminium	Lift pots and pans to move on the hob.

Damage Cause Measure
Blisters Sugar or food with a high sugar content	Remove boiled-over food immediately with a glass scraper.

3 Environmental protection and saving energy

3.1 Disposing of packaging

The packaging materials are environmentally compatible and can be recycled.

- Sort the individual components by type and dispose of them separately.

3.2 Saving energy

If you follow these instructions, your appliance will use less energy.

Select the cooking zone to match the size of your pan. Centre the cookware on the hob.

Use cookware whose base diameter is the same diameter as the hotplate.

Tip: Cookware manufacturers often give the upper diameter of the saucepan. It is often larger than the base diameter.

√ Unsuitable cookware or incompletely covered cooking zones consume a lot of energy.

Cover saucepans with suitable lids.

√ Cooking without a lid consumes considerably more energy.

Lift lids as infrequently as possible.

- When you lift the lid, a lot of energy escapes.

Using a glass lid

- You can see into the pan through a glass lid without having to lift it.

Use pots and pans with flat bases.

- Uneven bases increase energy consumption.

Use cookware that is suitable for the quantity of food.

√ Large items of cookware containing little food need more energy to heat up.

Cook with only a little water.

√ The more water there is in the cookware, the more energy that is required to heat it up.

Turn down to a lower power level early on.

√ If you use an ongoing power level that is too high, you will waste energy.

Take advantage of the hob's residual heat. With longer cooking times switch off the hotplate 5-10 minutes before the end of cooking.

- Unused residual heat increases energy consumption.

4 Familiarising yourself with your appliance

The instruction manual is the same for various different hobs. You can find the hob dimensions in the overview of models. → Page 2

4.1 Hotplates

You can find an overview of the different activations of the hotplates here.

	Hotplate Activating and deactivating
○	Single-circuit cooking zone
◎	Dual-circuit hot-plate	Activating: Turn the hotplate switch to the right until Select the heat setting.Deactivating: Turn the hotplate switch to 0 and reset.Never turn the hotplate switch past the symbol to 0.
CO	Roasting zone	Activating: Turn the hotplate switch to the right until Select the heat setting.Deactivating: Turn the hotplate switch to 0 and reset.

Hotplate Activating and deactivating

Never turn the hotplate switch past the symbol to 0.

Notes

- Dark areas in the glow pattern of the hotplate are part of the technical design. They do not affect the functionality of the hotplate.

- The hotplate regulates the temperature by switching the heat on and off. The heat may also switch on and off when at the highest setting.

- This protects easily damaged components from overheating.

- The appliance is protected against electrical overload.

4.2 Hotplate display and residual heat indicator

The hob has a hotplate display and a residual heat indicator. The display lights up when a hotplate is warm.

Display Meaning

Hotplate dis-play

Lights up during operation, shortly after switching on.

Display Meaning

Residual heat indicator

Lit up after cooking when the hotplate is still warm. Note: You can keep small dishes warm or melt cooking chocolate.

5 Basic operation

5.1 Switching the hob on or off

You can switch the hob on and off with the hotplate switch.

5.2 Setting the hotplates

You can use the hotplate control to adjust the heat output of the hotplate.

Heat setting

1	Lowest setting
9	Highest setting

5.3 Recommended cooking settings

You can find an overview of different foods with appropriate power levels here.

The cooking time varies depending on the type, weight, thickness and quality of the food. The ongoing power level depends on the cookware used.

Cooking tips

■ To bring food to the boil, use heat setting 9. ■ Stir thick liquids occasionally. - Food that needs to be seared quickly or that initially loses a lot of liquid during frying should be fried in small portions. - Tips for saving energy when cooking. → Page 12

Melting

Food Ongoing

cooking setting

Ongoing cooking time in minutes

Butter, gelatine 1 -

Heating or keeping warm

Stew, e.g. lentil stew 1 -
Milk 1	1-2 -

Poaching or simmering

Dumplings2,3	3-4 20-30
Fish2,3	3 10-15
White sauce, e.g. béchamel 1 3-6

Boiling, steaming or stewing

Rice with double the volume of water	3 15–30
Unpeeled boiled potatoes 3–4 25–30
Boiled potatoes 3–4 15–25
Pasta, noodles 2,3	5 6–10
Stew, soup 3–4 15–60
Vegetables, fresh or frozen 3–4 10–20
Food in a pressure cooker 3–4 -

Braising

Roulades 3-4 50-60
Pot roast 3-4 60-100
Goulash 3-4 50-60

Frying with little oil

Fry food without a lid.
Escalope, plain or breaded	6-7 6-10
Chops, plain or breaded4	6-7 8-12
Steak, 3 cm thick	7-8 8-12
Fish or fish fillet, plain or breaded	4-5 8-20
Fish or fish fillet, breaded and frozen, e.g. fish fingers	6-7 8-12
Stir fry, frozen	6-7 6-10
Pancakes	5-6 one by one

6 Cleaning and servicing

To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.

6.1 Cleaning products

You can obtain suitable cleaning products and glass scrapers from customer service, the online shop or a retailer.

ATTENTION

Unsuitable cleaning products may damage the surfaces of the appliance.

▶ Never use unsuitable cleaning products.

Unsuitable cleaning products

■ Undiluted detergent ■ Detergent intended for dishwashers ■ Abrasive cleaners ■ Aggressive cleaning products such as oven spray or stain remover ■ Abrasive sponges ■ High-pressure or steam jet cleaners

6.2 Cleaning the glass ceramic

Clean the hob after every use to stop cooking residues from getting burnt on.

Note: Note the information on unsuitable cleaning products. → Page 14

Requirement: The hob has cooled down.

1. Remove heavy soiling using a glass scraper.
2. Clean the hob with a cleaning product for glass ceramic. Follow the cleaning instructions on the product packaging. Tip: You can achieve good cleaning results using a special sponge for glass ceramic.

6.3 Cleaning the hob surround

Clean the hob frame after use if dirty or stained.

Notes

• Note the information on unsuitable cleaning products. See page 14.
• Do not use the glass scraper.
• Clean the hob frame with hot soapy water and a soft cloth. Wash new sponge cloths thoroughly before use.
• Dry with a soft cloth.

7 Disposal

7.1 Disposing of old appliance

Valuable raw materials can be reused by recycling.

• Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods is available from your specialist dealer or local authority.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE).

The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

8 Customer Service

Function-relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area.

Note: Under the terms of the manufacturer's warranty the use of Customer Service is free of charge.

Detailed information about the warranty period and the warranty conditions in your country is available via the QR code on the enclosed document on service contacts and warranty conditions, from our customer service or on our website.

If you contact Customer Service, you will require the product number (E-Nr.) and the production number (FD) of your appliance.

You can find the contact details for our customer service via the QR code on the enclosed document on service contacts and warranty conditions or on our website. You can find the information required as per Regulations (EU) 66/2014 and (EU) 2023/826 online at www.neff-home.com on the product and service pages for your appliance, in the area of user manuals and additional documents.

8.1 Product number (E-Nr.) and production number (FD)

You can find the product number (E-Nr.) and the production number (FD) on the appliance's rating plate.

The rating plate can be found:

■ on the appliance certificate. ■ on the lower section of the hob.

Make a note of your appliance's details and the Customer Service telephone number to find them again quickly.

9 Installation instructions

Observe this information when installing the appliance.

9.1 Safe installation

Follow these safety instructions when installing the appliance.

Electrical connection must only be carried out by licensed specialist staff. Incorrect connection will invalidate the warranty.

The safe operation of this appliance can only be guaranteed if it has been installed to a professional standard in accordance with these installation instructions. The installer shall be liable for any damage resulting from incorrect installation. The hob and cooker must be from the same brand, and have the same combination feature. Contact protection must be guaranteed by the installation. Observe the installation instructions for the cooker.

9.2 Preparing the units

The worktop must be level, horizontal and stable.

• The fitted units, including wall finishing strips, must be heat-resistant to at least 90 °C.
• Niche cladding within 50 mm of the back wall must not be combustible (e.g. tiles, stone).
• With an appropriate substructure, worktops up to 16 mm can also be used.
• Seal the cut surfaces to make them heat-resistant. This prevents the worktop from swelling as a result of moisture.

9.3 Connecting the hob

Requirement: The cooker must be connected to the mains, but switched off.

1. Screw the PE conductor (green/yellow) for the hob to the cooker's earthing point.

2. Plug the hotplate plug into the cooker.

The colour of the cable should match the colour shown on the label.

9.4 Installing the hob

Ensure that the cables are not trapped or pinched, and do not route them over sharp edges.

■ The hob can also be installed in an existing cut-out that has a depth of 500 mm.

9.5 Removing the hob

1. Disconnect the appliance from the power supply.
2. Pull the cooker out so that the hob plugs and the protective conductor PE (green/yellow) can be released from the earthing screw. While doing so, place the cooker in front of the unit (on a pedestal, if required).
3. Push out the hob from below.

Valid within Great Britain:

Imported to Great Britain by

BSH Home Appliances Ltd.

Grand Union House

Old Wolverton Road

Wolverton, Milton Keynes

MK12 5PT

United Kingdom

Register your product online

neff-home.com

BSH Hausgeräte GmbH

Carl-Wery-Straße 34

81739 München, GERMANY

9001833881

(050416)

REG25

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