M13R83N2 - Cooker NEFF - Free user manual and instructions

Product Type	Built-in Ceramic Hob
Brand	Neff
Model	M13R83N2
Number of Cooking Zones	4
Hotplate Types	Single-circuit, Dual-circuit, Extended cooking zone
Hotplate Diameters	14.5 cm, 21/14.5 cm (dual), 18/12 cm (extended), 17/26.5 cm (extended)
Control Type	Rotary knobs
Residual Heat Indicator	Yes
Hotplate Indicator	Yes
Extended Cooking Zone Activation	Touch the 8 symbol
Power Supply	220-240 V, 50/60 Hz
Material	Ceramic glass, stainless steel surround
Cleaning Instructions	Use glass scraper and suitable ceramic cleaners; avoid abrasive sponges
Safety Features	Residual heat indicator, automatic shut-off (not specified)
Energy Saving Tips	Use lids, match pan size, utilize residual heat
After-Sales Service	Neff after-sales; quote E-number and FD-number
Warranty	Standard manufacturer warranty (see manual)
Installation Type	Flush mount
Included Accessories	None specified

Frequently Asked Questions - M13R83N2 NEFF

How do I activate the dual-circuit hotplate?

Turn the hotplate control clockwise to the ✓ symbol, then set the heat setting. The dual-circuit element will heat both circles. To deactivate, turn to 0 and reset.

How do I use the extended cooking zone?

Touch the 8 symbol to activate the extended cooking zone. This allows larger cookware to be heated evenly.

What should I do if the hob is cracked or damaged?

Switch off the circuit breaker immediately. Do not use the appliance. Contact the after-sales service for repair.

How do I clean the ceramic hob?

Clean after each use when cool. Use a glass scraper for burnt-on spills and a suitable ceramic cleaner. Avoid abrasive sponges.

Why do the residual heat indicators stay on?

The indicators show that the hotplate is still hot. You can use this residual heat to keep food warm or melt butter, saving energy.

What cookware is suitable for this hob?

Use pots and pans with flat and smooth bases. Ensure the base diameter matches the hotplate size to avoid energy waste and scratches.

How can I save energy when cooking?

Always use a lid, match pan size to hotplate, use minimal water, switch to lower heat settings early, and utilize residual heat.

What is the warranty and how do I get service?

Standard manufacturer warranty applies. For service, quote your appliance's E-number and FD-number (found on the rating plate) and contact Neff after-sales.

Can I use a timer or remote control with this hob?

No. The appliance is not intended for operation with an external timer or remote control as per safety instructions.

What are the causes of damage to avoid?

Avoid boiling dry, using rough pan bases, dropping hard objects, and placing hot pans on the control panel. Clean spills immediately to prevent stains.

USER MANUAL M13R83N2 NEFF

Close-up of a black electric stove burner with three circular cutouts and white markings (no text or symbols visible)

[de] Gebrauchsanleitung .....2
[el] Οδηγίες χρήσεως ......7
[en] Instruction manual ..... 12

M13R83..

Kochfeld

Βάση εστιών

Hob

EFF

Environmental protection 13

Environmental protection.... 13

Tips for saving energy 13

Getting to know your appliance.... 14

The hotplates 14

Hotplate and residual heat indicators.... 14

Setting the hob.... 14

Switching the hob on and off 14

Setting a hotplate.... 14

Table of cooking times 14

Cleaning and care....15

Ceramic 15

Hob surround 15

After-sales service....15

Additional information on products, accessories, replacement parts and services can be found at www.neff-international.com and in the online shop www.neff-eshop.com

⚠️ Safety precautions

Please read this manual carefully. Please keep the instruction and installation manual as well as the appliance certificate in a safe place for later use or for subsequent owners.

Check the appliance for damage after unpacking it. Do not connect the appliance if it has been damaged in transport.

Only a licensed professional may connect appliances without plugs. Damage caused by incorrect connection is not covered under warranty.

This appliance is intended for domestic use only. The appliance must only be used for the preparation of food and drink. The appliance must be supervised during operation. Only use this appliance indoors.

This appliance is not intended for operation with an external clock timer or a remote control.

Do not use lids or unsuitable child safety grilles. These can cause accidents, due to overheating, catching fire or materials shattering, for example.

This appliance may be used by children over the age of 8 years old and by persons with reduced physical, sensory or mental capacity or by persons with a lack of experience or knowledge if they are supervised or are instructed by a person responsible for their safety how to use the appliance safely and have understood the associated hazards.

Children must not play with the appliance. Children must not clean the appliance or carry out general maintenance unless they

are at least 8 years old and are being supervised.

Keep children below the age of 8 years old at a safe distance from the appliance and power cable.

Risk of fire!

■ Hot oil and fat can ignite very quickly. Never leave hot fat or oil unattended. Never use water to put out burning oil or fat. Switch off the hotplate. Extinguish flames carefully using a lid, fire blanket or something similar.
■ The hotplates become very hot. Never place combustible items on the hob. Never place objects on the hob.
■ The appliance gets hot. Do not keep combustible objects or aerosol cans in drawers directly underneath the hob.

Risk of burning!

The hotplates and the area around them get very hot. Never touch the hot surfaces. Keep children away.

Risk of electric shock!

• Incorrect repairs are dangerous. Repairs may only be carried out by one of our trained after-sales engineers. If the appliance is faulty, unplug the mains plug or switch off the fuse in the fuse box. Contact the after-sales service.
  ■ Penetrating moisture may cause an electric shock. Do not use any high-pressure cleaners or steam cleaners.

- A defective appliance may cause electric shock. Never switch on a defective appliance. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box. Contact the after-sales service.

Causes of damage

Caution!

■ Rough pot and pan bases scratch the ceramic.
- Avoid boiling pots dry. This may cause damage.

Overview

The following table provides an overview of the most frequent kinds of damage:

- Cracks or fractures in the glass ceramic may cause electric shocks. Switch off the circuit breaker in the fuse box. Contact the after-sales service.

Risk of injury!

Saucepans may suddenly jump due to liquid between the pan base and the hotplate. Always keep the hotplate and saucepan bases dry.

■ Never place hot pots or pans on the control panel, the display area or the surround. This may cause damage.
■ Damage can occur if hard or pointed objects fall on the hob.
■ Aluminium foil and plastic containers melt on hot hotplates. Oven protective foil is not suitable for your hob.

Damage Cause Action

Stains Food spills Remove spills immediately with a glass scraper.
	Unsuitable cleaning agents Only use cleaning agents which are suitable for ceramic
Scratches Salt, sugar and sand Do not use the hob as a work surface or storage space.
	Rough pot and pan bases scratch the Check your cookware.ceramic.
Discolouration Unsuitable cleaning agents Only use cleaning agents which are suitable for ceramic
	Pan abrasion (e.g. aluminium) Lift the pots and pans when moving them.
Blisters Sugar, food with a high sugar content Remove spills immediately with a glass scraper.

Environmental protection

Unpack the appliance and dispose of the packaging in an environmentally-responsible manner.

Environmental protection

This appliance is labelled in accordance with the European Directive 2002/96/EU concerning used electrical and electronic appliances (WEEE - waste electrical and electronic equipment). The guideline determines the framework for the return and recycling of used appliances as applicable.

Tips for saving energy

■ Always use a correctly fitting lid for the pan. Cooking without the lid requires four times as much energy. A glass lid allows you to observe the cooking without having to lift the lid off.
■ Use pots and pans with level bases. Using cookware with unlevel bases increases energy consumption.
The diameter of the base of your pot or pan should match the size of the hotplate. In particular, if pots that are too small are placed on a hotplate, energy is wasted. Please note: Cookware manufacturers often specify the diameter of the top of the pan. This is usually bigger than the diameter of the base of the pan.
■ Use a small pan for small quantities of food. A large saucepan containing little food requires more energy.
■ Use only a little water when cooking. This will save energy. It also preserves vitamins and minerals in vegetables.

■ Switch to a lower heat setting as soon as possible.
■ Use the residual heat of the hob. For longer cooking times, you can switch the hotplate off as early as 5 - 10 minutes before the end of the cooking time.

Getting to know your appliance

An overview of the models with their dimensions is given on page 2.

The hotplates

Hotplate Activating and deactivating
○	Single-circuit hotplate
◎	Dual-circuit hotplate	To activate: turn the hotplate control clockwise to ☑. Set the heat setting. To deactivate: turn the hotplate control to 0 and reset. Never turn the hotplate control beyond the ☑ symbol to 0.
8	Extended cooking zone	Touch the 8 symbol.

Hotplate and residual heat indicators

The hotplate and residual heat indicators ± light up when a hotplate is warm:

■ Hotplate indicator - during operation, shortly after you have switched on a hotplate.

■ Residual heat indicator - after cooking, when the hotplate is still warm.

You can use the residual heat to save energy, e.g. to keep a small dish warm or to melt chocolate.

Setting the hob

This section informs you how to set the hotplates. The table shows heat settings and cooking times for various meals.

Switching the hob on and off

You can switch the hob on and off with the hotplate controls.

Setting a hotplate

Adjust the heat setting of the hotplates using the hotplate controls.

Heat setting 1 = lowest setting

Heat setting 9 = highest setting

Note: Hotplate temperature is regulated by the heat switching on and off. The heat may also switch on and off at the highest setting.

Table of cooking times

The following table provides some examples.

Cooking times and heat settings may vary depending on the type of food, its weight and quality. Deviations are therefore possible.

When heating thick liquids, stir regularly.

For bringing liquids to the boil, use heat setting 9.

	Ongoing cooking setting	Ongoing cooking time in minutes
Melting
Chocolate, cooking chocolate, gelatine	1	-
Butter	1-2	-
Heating and keeping warm
Stew (e.g. lentil stew)	1-2	-
Milk**	1-2	-
Poaching, simmering
Dumplings	4*	20-30 mins
Fish	3*	10-15 mins
White sauces, e.g. béchamel sauce	1	3-6 mins
Braising
Roulades	3-4	50-60 mins
Pot roasts	3-4	60-100 mins
Goulash	3-4	50-60 mins

* Continue cooking without a lid
** Without lid

	Ongoing cooking setting	Ongoing cooking time in minutes
Boiling, steaming, stewing
Rice (with double the quantity of water)	3	15-30 mins
Unpeeled boiled potatoes	3-4	25-30 mins
Boiled potatoes	3-4	15-25 mins
Pasta, noodles	5*	6-10 mins
Stew, soups	3-4	15-60 mins
Vegetables	3-4	10-20 mins
Vegetables, frozen	3-4	10-20 mins
Cooking in a pressure cooker	3-4	-
Frying**
Escalope, plain or breaded	6-7	6-10 mins
Escalope, frozen	6-7	8-12 mins
Steak (3 cm thick)	7-8	8-12 mins
Fish and fish fillet, plain	4-5	8-20 mins
Fish and fish fillet, breaded	4-5	8-20 mins
Fish and fish fillet, breaded and frozen, e.g. fish fingers	6-7	8-12 mins
Stir fry, frozen	6-7	6-10 mins
Pancakes	5-6	continuous

* Continue cooking without a lid
** Without lid

Cleaning and care

The information in this section provides help on how best to care for your hob.

Suitable maintenance and cleaning products can be purchased from the after-sales service or in our e-Shop.

Ceramic

Clean the hob after each use. This will prevent spills from burning onto the ceramic.

Only clean the hob when it has cooled down sufficiently.

Use only cleaning agents which are suitable for ceramic. Follow the cleaning instructions on the packaging.

Never use:

■ Undiluted washing-up liquid
■ Detergent intended for dishwashers
■ Scouring agents

■ Harsh cleaning agents such as oven spray or stain remover
■ Abrasive sponges
■ High-pressure cleaners or steam jet cleaners

Ground-in dirt can be best removed with a glass scraper, available from retailers. Please note the manufacturer's instructions.

You can also obtain a suitable glass scraper from our after-sales service or from the e-Shop.

Hob surround

To prevent damage to the hob surround, please observe the following instructions:

■ Use only warm, soapy water.
■ Do not use harsh or abrasive agents.
■ Do not use the glass scraper.

After-sales service

Our after-sales service is there for you if your appliance should need to be repaired. We are committed to find the best solution also in order to avoid an unnecessary call-out.

E number and FD number:

Please quote the E number (product number) and the FD number (production number) of your appliance when contacting the after-sales service. The rating plate bearing these numbers can be found on the appliance certificate.

Please note that a visit from an after-sales service engineer is not free of charge, even during the warranty period.

Please find the contact data of all countries in the enclosed customer service list.

To book an engineer visit and product advice

GB 0844 8928989

Calls from a BT landline will be charged at up to 3 pence per minute. A call set-up fee of up to 6 pence may apply.

IE 01450 2655

Trust the expertise of the manufacturer, and rest assured that the repair will be carried out by trained service technicians using original spare parts for your domestic appliance.

Constructa Neff

Vertriebs-GmbH

Carl-Wery-Straße 34

D-81739 München