MATMÄSSIG - Cooker IKEA - Free user manual and instructions

Product Type	Built-in electric hob
Brand	IKEA
Model	MATMÄSSIG
Overall Dimensions (Width x Depth)	590 x 520 mm
Cut-Out Dimensions (Width x Depth)	560 x 490 mm
Power Supply	220-240 V ~ 50-60 Hz
Total Power	6.5 kW
Number of Cooking Zones	4
Cooking Zones (Position, Diameter, Power)	Left front: 21 cm Ø, 2300 W; Left rear: 14.5 cm Ø, 1200 W; Right front: 14.5 cm Ø, 1200 W; Right rear: 18 cm Ø, 1800 W
Control Type	Touch controls
Timer Functions	Countdown timer per zone, Minute Minder
Safety Features	Child Safety Device, Lock, Automatic Switch Off, Residual heat indicators
Cleaning Instructions	Use a scraper for burnt residues; clean with damp cloth and mild detergent; do not use steam cleaners
Warranty	5 years IKEA guarantee

Frequently Asked Questions - MATMÄSSIG IKEA

How do I activate the child safety device on my IKEA MATMÄSSIG hob?

To activate the Child Safety Device, turn on the hob, do not set any power levels, then touch the lock symbol for 4 seconds until the symbol appears. Deactivate by repeating the process. It prevents accidental operation.

What should I do if the hob shows an error code E6?

Error code E6 indicates that the second phase of the power supply is missing. Check the electrical connection. If the problem persists, disconnect the appliance from the mains and contact an authorized installer.

Can I use a steam cleaner to clean the hob?

No, do not use a steam cleaner or high-pressure cleaners. Clean the hob with a damp cloth and mild detergent. For stubborn residues, use a scraper (not included) at an angle.

How do I set the timer for a cooking zone?

Touch the timer symbol repeatedly until the indicator for the desired cooking zone flashes. Then use the + and - buttons to set the time (0-99 minutes). Once the time runs out, the zone turns off and an acoustic signal sounds.

What is the STOP+GO function and how do I use it?

The STOP+GO function sets all active cooking zones to the lowest power setting. Touch the STOP+GO symbol to activate. To deactivate, touch it again. The timer continues during this function.

Why does my hob make humming noises during operation?

A brief humming noise is normal for ceramic glass hobs. It is caused by the heating elements and does not affect performance or lifespan.

How do I connect the hob to the electrical supply?

The hob requires a professional installation. For single-phase use a 3x4 mm² cable; for two-phase use a 4x2.5 mm² cable. Follow the connection diagram on the product. Always use an isolating device with a contact opening of at least 3 mm.

What is the warranty period for the IKEA MATMÄSSIG hob?

The appliance comes with a 5-year IKEA guarantee from the date of purchase. The original receipt is required. It covers faults caused by faulty construction or materials under domestic use.

How do I deactivate the sound signals?

To deactivate sounds, turn off the hob. Touch the power symbol for 3 seconds, then touch the lock symbol for 3 seconds. Use the timer + or - to select 'off' (sound off) or 'on' (sound on). Wait for automatic shutdown to confirm.

What cookware is suitable for this hob?

Use cookware with a flat, smooth bottom that matches the cooking zone diameter. Avoid cast iron or aluminum with damaged bottoms as they can scratch the glass. Always lift pans instead of sliding them.

USER MANUAL MATMÄSSIG IKEA

Please refer to the last page of this manual for the full list of IKEA appointed After Sales Service Provider and relative national phone numbers.

DEUTSCH

Safety instructions 6

Installation 8

Electrical connection 9

Product description 11

Daily use 12

Hints and tips 15

Care and cleaning 15

Troubleshooting 16

Technical data 17

Energy efficiency 18

Environmental concerns 19

IKEA guarantee 19

Subject to change without notice.

Safety information

Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible if an incorrect installation and use causes injuries and damage. Always keep the instructions with the appliance for future reference.

Children and vulnerable people safety

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
• Children between 3 and 8 years of age and persons with very extensive and complex disabilities shall be kept away from the appliance unless continuously supervised.
  • Children of less than 3 years of age should be kept away from the appliance unless continuously supervised.
• Do not let children play with the appliance.

• Keep all packaging away from children and dispose of it appropriately.

• Keep children and pets away from the appliance when it operates or when it cools down. Accessible parts may become hot during use.

• If the appliance has a child safety device, it should be activated.
• Children shall not carry out cleaning and user maintenance of the appliance without supervision.

General Safety

• WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements.
• Do not operate the appliance by means of an external timer or separate remote-control system.
• WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in fire.
• NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket.
• CAUTION: The cooking process has to be supervised. A short term cooking process has to be supervised continuously.
• WARNING: Danger of fire: Do not store items on the cooking surfaces.
• Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can get hot.
• Do not use the appliance before installing it in the built-in structure.
• Do not use a steam cleaner to clean the appliance.

• If the glass ceramic surface / glass surface is cracked, switch off the appliance and unplug it from the mains. In case the appliance is connected to the mains directly using junction box, remove the fuse to disconnect the appliance from power supply. In either case contact the Authorised Service Centre.

• If the supply cord is damaged, it must be replaced by the manufacturer, the Authorised Service Centre or similarly qualified persons in order to avoid a hazard.

• WARNING: Use only hob guards designed by the manufacturer of the cooking appliance or indicated by the manufacturer of the appliance in the instructions for use as suitable or hob guards incorporated in the appliance. The use of inappropriate guards can cause accidents.

Safety instructions

Installation

Warning! The appliance must be installed by the authorised installer.

• Remove all the packaging.
• Do not install or use a damaged appliance.
• Follow the installation instructions supplied with the appliance.
• Keep the minimum distance from other appliances and units.
  • Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear.
• Seal the cut surfaces with a sealant to prevent moisture to cause swelling.
• Protect the bottom of the appliance from steam and moisture.
• Do not install the appliance adjacent to a door or under a window. This prevents hot cookware falling from the appliance when the door or the window is opened.
• If the appliance is installed above drawers make sure that the space, between the bottom of the appliance and the upper drawer, is sufficient for air circulation.
• The bottom of the appliance can get hot. Make sure to install a non-combustible separation panel under the appliance to prevent access to the bottom. Refer to the Assembly Instructions.

Electrical Connection

Warning! Risk of fire and electric shock.

• All electrical connections should be made by the authorised installer.
  • The appliance must be earthed.
• Before carrying out any operation make sure that the appliance is disconnected from the power supply.
• Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply.
• Make sure the appliance is installed correctly. Loose and incorrect electricity mains cable or plug (if applicable) can make the terminal become too hot.
• Use the correct electricity mains cable.
• Do not let the electricity mains cable tangle.
• Make sure that a shock protection is installed.
• Use the strain relief clamp on the cable.
• Make sure the mains cable or plug (if applicable) does not touch the hot appliance or hot cookware, when you connect the appliance to the near sockets.
• Do not use multi-plug adapters and extension cables.
• Make sure not to cause damage to the mains plug (if applicable) or to the mains

cable. Contact our Authorised Service Centre or an electrician to change a damaged mains cable.

• The shock protection of live and insulated parts must be fastened in such a way that it cannot be removed without tools.
• Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.
• If the mains socket is loose, do not connect the mains plug.
• Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.
• Use only correct isolation devices: line protecting cut-outs, fuses (screw type fuses removed from the holder), earth leakage trips and contactors.
• The electrical installation must have an isolation device which lets you disconnect the appliance from the mains at all poles. The isolation device must have a contact opening width of minimum 3 mm.

Use

Warning! Risk of injury, burns and electric shock.

• Remove all the packaging, labelling and protective film (if applicable) before first use.
  • This appliance is for household use only.
• Do not change the specification of this appliance.
• Make sure that the ventilation openings are not blocked.
• Do not let the appliance stay unattended during operation.
• Set the cooking zone to "off" after each use.
• Do not put cutlery or saucepan lids on the cooking zones. They can become hot.
• Do not operate the appliance with wet hands or when it has contact with water.

• Do not use the appliance as a work surface or as a storage surface.

• If the surface of the appliance is cracked, disconnect immediately the appliance from the power supply. This to prevent an electrical shock.

• When you place food into hot oil, it may splash.

Warning! Risk of fire and explosion

• Fats and oil when heated can release flammable vapours. Keep flames or heated objects away from fats and oils when you cook with them.
  • The vapours that very hot oil releases can cause spontaneous combustion.
  • Used oil, that can contain food remnants, can cause fire at a lower temperature than oil used for the first time.
• Do not put flammable products or items that are wet with flammable products in, near or on the appliance.

Warning! Risk of damage to the appliance.

• Do not keep hot cookware on the control panel.
• Do not put a hot pan cover on the glass surface of the hob.
• Do not let cookware boil dry.
• Be careful not to let objects or cookware fall on the appliance. The surface can be damaged.
• Do not activate the cooking zones with empty cookware or without cookware.
• Do not put aluminium foil on the appliance.
• Cookware made of cast iron, aluminium or with a damaged bottom can cause scratches on the glass / glass ceramic. Always lift these objects up when you have to move them on the cooking surface.
• This appliance is for cooking purposes only. It must not be used for other purposes, for example room heating.

Care and cleaning

• Clean the appliance regularly to prevent the deterioration of the surface material.
• Deactivate the appliance and let it cool down before you clean it.
• Disconnect the appliance from the electrical supply before maintenance.
• Do not use water spray and steam to clean the appliance.
• Clean the appliance with a moist soft cloth. Only use neutral detergents. Do not use any abrasive products, abrasive cleaning pads, solvents or metal objects.

Service

• To repair the appliance contact the Authorised Service Centre.

Installation

Warning! Refer to Safety chapters.

- Use original spare parts only.

Disposal

Warning! Risk of injury or suffocation.

• Contact your municipal authority for information on how to discard the appliance correctly.
• Disconnect the appliance from the mains supply.
• Cut off the mains electrical cable close to the appliance and dispose of it.

General information

Installation process must follow the laws, ordinances, directives and standards (electrical safety rules and regulations, proper recycling in accordance with the regulations, etc.) in force in the country of use!

Important!

• For further information on the installation refer to the Assembly Instruction.
• If there is no oven beneath the hob insert a dividing panel at a minimum distance of 20 mm from the bottom of the hob.

- Do not use silicon sealant between the appliance and the worktop.

Electrical connection

Warning! Refer to Safety chapters.

Warning! All electrical connections must be made by an authorised installer.

Electrical connection

• Before connecting, check if the nominal voltage of the appliance, provided on the rating plate, corresponds to the available supply voltage. The rating plate is located on the lower casing of the hob.
• Follow the connection diagram (it is located on the underneath surface of the casing of the hob).
• Use only original spare parts provided by spare parts service.

- The appliance is not provided with a mains cable. Buy the right one from a specialized dealer. Single phase or two-phase connection requires a mains cable of minimum 70°C temperature stability. Cable needs mandatory end sleeves. According to IEC regulations use for one-phase connection: mains cable 3 x 4mm ^2 and for two-phase connection: mains cable 4 x 2.5mm ^2 . Please respect specific national regulations in the first priority.

• You must have the means for disconnection incorporated in the fixed wiring.
• You must have the connection and the connecting links carried out as shown in the connection diagram.
• The earth lead is connected to terminal and must be longer than leads carrying electric current.

- Secure the connecting cable with cable clips or clamps.

Connection diagram hob

One-phase connection 220 V - 240 V \~ Two-phase connection 400 V 2L-1N \~

Insert the bridge between the screws as shown.

Main power connection 1-phase Main power connection 2-phase

Wiring colours: Wiring colours:

Yellow / green Yellow / green

N Blue N Blue

L Black or brown L1 Black L2 Brown

Tighten the terminal screws securely!

Once you connect the hob to the mains, check if all the cooking zones are ready to use. Set the power setting for each zone to the maximum level for a short time.

If :

• the hob cannot be activated

• only 2 cooking zones light up

• the cooking zones on the left light up faster and brighter than these on the right, disconnect the hob from the electrical supply. Check if the hob is correctly connected to the electrical supply. If the problems continue, contact your IKEA store call centre.

If E6 symbol comes on the display, see the "Troubleshooting" chapter.

Product description

Cooking surface layout

1 Single cooking zone 1200 W
2 Single cooking zone 1800 W
3 Single cooking zone 1200 W
4 Control panel
5 Single cooking zone 2300 W

Control panel layout

1 ① To activate and deactivate the appliance.
2 To activate and deactivate the Lock or the Child Safety Device.
3 A power setting display: 0-1 9
4 Timer indicators of cooking zones.
5 Timer display: 00 - 99 minutes.

6 + / To increase or decrease the time.
7 + / To increase or decrease the power settings.
8 || To activate the function STOP+GO.

Power setting displays

Display Description
0	The cooking zone is deactivated.
1 - 9	The cooking zone operates.
11	STOP+GO function operates.
E + digit	There is a malfunction. Refer to the "Troubleshooting" chapter.
H	A cooking zone is still hot (residual heat).
L	Lock / Child Safety Device function operates.
-	Automatic Switch Off function operates.

Residual heat indicator

Warning! There is a risk of burns from residual heat. The indicators show the level of the residual heat for the cooking zones you are currently using. The indicators may also come on for the neighbouring cooking zones even if you are not using them.

Daily use

① Activating and deactivating

Touch for 1 second to activate or deactivate the appliance.

Automatic Switch Off

The function deactivates the appliance automatically if:

• all cooking zones are deactivated.

• you do not set the power setting after activating the appliance.

• you cover any symbol with an object (a pan, a cloth, etc.) for longer than approx. 10 seconds.

• you do not deactivate a cooking zone after a certain time, or you do not modify the power setting, or if the overheating occurs (e.g. when a pan boils dry). The symbol lights up. Before using again, you must set the cooking zone to

Power setting Automatic switch off after
	6 hours
	5 hours
	4 hours
	1.5 hours

Adjusting the power setting

Set the power setting with + to increase.

Set the power setting with to decrease.

Touch and of a respective cooking zone simultaneously to deactivate the cooking zone. The settings will reverse to ☐.

Using the Timer

Touch repeatedly until the indicator of a desired cooking zone flashes. For example,

for the front right zone .00

Touch for of the Timer to set the time between 00 and 99 minutes. When the indicator of the cooking zone flashes slower, the Timer counts down. Set the power setting.

When the power setting is set and the time comes to an end, an acoustic signal sounds, 00 flashes, and the cooking zone deactivates.

Touch ⏻ to deactivate the function for the selected cooking zone. The indicator of the cooking zone flashes faster. Touch and the remaining time counts backwards to 00. The indicator of the cooking zone goes out.

Minute Minder

You can use this function as a Minute Minder when the appliance works and the cooking zones do not operate. The power setting display shows 0.

To activate the function, touch 🔊 touch + or to set the time.

When the time comes to an end, an acoustic signal sounds and 00 flashes. Touch ⏻ to stop the signal.

The function has no effect on the operation of the cooking zones.

STOP+GO

The function sets all cooking zones that operate to the lowest power setting 📄 When the function operates, you cannot change the power setting. The function does not stop the Timer function.

• To activate this function touch ||. The symbol 'comes on.
• To deactivate this function touch. The power setting that you set before comes on.

Lock

When the cooking zones operate, you can lock the control panel, but not deactivate the appliance. It prevents an accidental change of the power setting.

First set the power setting.

To start this function touch ⏻. The symbol ⏻ comes on for 4 seconds. The Timer stays on.

To stop this function touch ⏻. The power setting that you set before comes on.

When you stop the appliance, you also stop this function.

The Child Safety Device

This function prevents an accidental operation of the appliance.

To activate the Child Safety Device

• Activate the appliance with . Do not set the power settings.
• Touch for 4 seconds. The symbol comes on.
• Deactivate the appliance with ①. To deactivate the Child Safety Device

- Activate the appliance with .Do not set the power settings. Touch for 4 seconds. The symbol comes on.

- Deactivate the appliance with .① To override the Child Safety Device for only one cooking time

- Activate the appliance with . The symbol comes on.

- Touch for 4 seconds. Set the power setting in 10 seconds. You can operate the appliance.

- When you deactivate the appliance with ①, the Child Safety Device operates again.

OffSound Control (Deactivation and activation of the sounds)

Originally the sounds of the appliance are activated.

Activating and deactivating the sounds:

1. Deactivate the appliance.

2. Touch ① for 3 seconds. The display comes on and goes out.

3. Touch for 3 seconds. or comes on.

4. Touch + of the Timer to choose one of the following:

5. the sound is off.

6. the sound is on.

To confirm your selection wait until the appliance deactivates automatically.

If you accidentally press a list of codes comes on. This is only relevant for service purposes. To leave this menu touch again or wait until the hob deactivates automatically.

When the function is set to 📊you can hear the sound only when:

• you touch ,①
  • Minute Minder comes down,
• you put something on the control panel.

If there is a problem with electrical supply and the appliance deactivates it does not keep previous settings.

Hints and tips

Noises during operation

When a cooking zone is active, it may hum briefly. This is a characteristic of all ceramic glass cooking zones and does not impair either the function or the life of the appliance.

How to avoid damage to the appliance

- The glass ceramic can be damaged by objects falling onto it, or knocked by the cookware.

• Cookware made of cast iron, cast aluminum or with damaged bottoms can scratch the glass ceramic if slid on the surface.
• To avoid damaging cookware and glass ceramics, do not allow saucepans or frying pans to boil dry.
- Do not use the cooking zones with empty cookware or without cookware.
- Never line any part of the appliance with aluminium foil. Never place plastic or any other material which may melt in or on the appliance.

Care and cleaning

General information

Warning! Deactivate the appliance and let it cool down before you clean it.

Warning! For safety reasons, do not clean the appliance with steam blasters or high-pressure cleaners.

Warning! Sharp objects and abrasive cleaning agents will damage the appliance. Clean the appliance and remove the residues with water and washing up liquid after each use. Remove also the remnants of the cleaning agents!

i Scratches or dark stains on the glass ceramic that cannot be removed do not affect the functioning of the appliance.

Removing the residues and stubborn residues

1. Food containing sugar, plastics, tin foil residues should be removed at once, best tool for cleaning glass surface is a scraper (not included with the appliance). Place a scraper on the glass ceramic surface at an angle and remove residues by sliding the blade over the

surface. Wipe the appliance with a damp cloth and a little washing up liquid. Finally, rub the appliance dry using a clean cloth.

1. Limescale rings, water rings, fat splashes, shiny metallic discolorations should be removed after the appliance has cooled down using cleaner for glass ceramic or stainless steel.

Troubleshooting

Warning! Refer to Safety chapters.

What to do if...

Problem Possible cause Remedy
The appliance cannot be activated or is not operating.	The appliance is not connected to an electrical supply or it is connected incorrectly.	Check if the appliance is correctly connected to the electrical supply. Ensure a correct installation by calling an authorised installer.
	More than 10 seconds passed since you activated the appliance.	Activate the appliance again.
	The Child Safety Device or the Lock is on	Deactivate the Child Safety Device (See the section "Child Safety Device" or "Lock").
	Several symbols were touched at the same time.	Touch only one symbol.
Acoustic signal sounds, appliance deactivates.	One or more symbols have been covered for longer than 10 seconds.	Uncover symbols.
The residual heat indicator is not displaying anything.	The cooking zone was only on for a short time and is therefore not hot.	If the cooking zone is supposed to be hot, call the After Sales Service.
There is no signal when you touch panel symbols.	The signals are deactivated.	Activate the signals. Refer to OffSound Control.
Esymbol plus a number appears on the timer display.	Electronic component error.	Disconnect the appliance from the electrical supply for a few minutes. Remove the fuse, wait one minute, and insert the fuse again. If the problem continues, ensure a correct installation by calling an authorised installer.
E6lights up on the timer display.	The second phase of the power supply is missing.	Check if the appliance is connected correctly to the electrical supply. Remove the fuse, wait for one minute, and insert the fuse again. If the problem continues, ensure a correct installation by calling an authorised installer.

If there is an error, first try to find a solution to the problem yourself. If you cannot find a solution to the problem yourself, contact your IKEA store call centre. You can find a full list of IKEA appointed contacts at the end of this manual.

If you operated the appliance wrongly, or the installation was not carried out by a registered engineer, the visit from the After Sales Service technician or dealer may not take place free of charge, even during the warranty period.

Technical data

Rating Plate

Made in Germany

© Inter IKEA Systems B.V.

103.688.23

21552

IKEA of Sweden AB

SE - 343 81 Älmhult

Design and Quality

IKEA of Sweden

Model MATMÄSSIG Typ 60 HAD 03 AO 6,5kW

PNC 949 594 428 00 S NO 220V-240V AC 50-60 Hz

230 V

DGT

The graphic above represents the rating plate of the appliance (without serial number which is specific for each product), which is located at its underneath surface of the casing.

Dear Customer, keep the additional rating plate with the user manual. This will allow us

to assist you better, by identifying precisely your hob, in case you will need in future our assistance. Thank you for your help!

Energy efficiency

Product information according to EU 66/2014 valid for EU market only

Model identification MATMÄSSIG		103.688.23
Type of hob Built-In Hob
Number of cooking zones 4
Heating technology Radiant Heater
Diameter of circular cooking zones (∅)	Left frontLeft rearRight frontRight rear	21.0 cm14.5 cm14.5 cm18.0 cm
Energy consumption per cooking zone (EC electric cooking)	Left frontLeft rearRight frontRight rear	200.1 Wh / kg188.0 Wh / kg188.0 Wh / kg191.6 Wh / kg
Energy consumption of the hob (EC electric hob)	191.9 Wh / kg

EN 60350-2 - Household electric cooking appliances - Part 2: Hobs - Methods for measuring performance

Energy saving

You can save energy during everyday cooking if you follow below hints.

• When you heat up water, use only the amount you need.

• If it is possible, always put the lids on the cookware.

• Before you activate the cooking zone put the cookware on it.

• The cookware bottom should have the same diameter as the cooking zone.
• Put the smaller cookware on the smaller cooking zones.
• Put the cookware directly in the centre of the cooking zone.
• Use the residual heat to keep the food warm or to melt it.

Environmental concerns

Recycle materials with the symbol Put the packaging in relevant containers to recycle it. Help protect the environment and human health by recycling waste of electrical and electronic appliances. Do not

dispose of appliances marked with the symbol ✉ with the household waste. Return the product to your local recycling facility or contact your municipal office.

IKEA guarantee

How long is the IKEA guarantee valid?

This guarantee is valid for 5 years from the original date of purchase of Your appliance at IKEA. The original sales receipt is required as proof of purchase. If service work is carried out under guarantee, this will not extend the guarantee period for the appliance.

Who will execute the service?

IKEA service provider will provide the service through its own service operations or authorized service partner network.

What does this guarantee cover?

The guarantee covers faults of the appliance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee applies to domestic use only. The exceptions are specified under the headline "What is not covered under this guarantee?" Within the guarantee period, the costs to remedy the fault e.g. repairs, parts, labour and travel will be covered, provided that the appliance is accessible for repair without special expenditure. On these conditions the EU guidelines (Nr. 99/44/EG) and the respective local regulations are applicable. Replaced parts become the property of IKEA.

What will IKEA do to correct the problem?

IKEA appointed service provider will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, IKEA service provider or its authorized service partner through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product.

What is not covered under this guarantee?

• Normal wear and tear.
- Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by chemical or electro-chemical reaction, rust, corrosion or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions.
- Consumable parts including batteries and lamps.
• Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and possible color differences.
- Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems or soap drawers.

- Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damages can be proved to have been caused by production faults.

- Cases where no fault could be found during a technician's visit.

- Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where non-original parts have been used.

- Repairs caused by installation which is faulty or not according to specification.

- The use of the appliance in a non-domestic environment i.e. professional use.

- Transportation damages. If a customer transports the product to their home or other address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer's delivery address, then damage to the product that occurs during this delivery will be covered by this guarantee.

- Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA service provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the service provider or its authorized service partner will re-install the repaired appliance or install the replacement, if necessary.

This restriction do not apply to fault-free work carried out by a qualified specialist using our original parts in order to adapt the appliance to the technical safety specifications of another EU country.

How country law applies

The IKEA guarantee gives You specific legal rights, which covers or exceed local demands. However these conditions do not limit in any way consumer rights described in the local legislation.

Area of validity

For appliances which are purchased in one EU country and taken to another EU country, the services will be provided in the framework of the guarantee conditions normal in the new country. An obligation to carry out services in the framework of the guarantee exists only if the appliance complies and is installed in accordance with:

• the technical specifications of the country in which the guarantee claim is made;
  • the Assembly Instructions and User Manual Safety Information;

The dedicated After Sales Service for IKEA appliances:

Please do not hesitate to contact IKEA After Sales Service to:

1. make a service request under this guarantee;
2. ask for clarification on installation of the IKEA appliance in the dedicated IKEA kitchen furniture. The service won't provide clarifications related to:

• the overall IKEA kitchen installation;
- connections to electricity (if machine comes without plug and cable), to water and to gas since they have to be executed by an authorized service engineer.

1. ask for clarification on user manual contents and specifications of the IKEA appliance.

To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions and/or the User Manual section of this booklet before contacting us.

How to reach us if You need our service

Please refer to the last page of this manual for the full list of IKEA appointed contacts and relative national phone numbers.

i

In order to provide You with a quicker service, we recommend that You use the specific phone numbers listed at the end of this manual. Always refer to the numbers listed in the booklet of the specific appliance You need an assistance for. Before calling us, assure that You have to hand the IKEA article number (8 digit code) and the Serial Number (8 digit code that can be found on the rating plate) for the appliance of which you need our assistance.

i

SAVE THE SALES RECEIPT! It is Your proof of purchase and required for the guarantee to apply. Note that the receipt reports also the IKEA article name and number (8 digit code) for each of the appliances you have purchased.

Do You need extra help?

For any additional questions not related to After Sales of your appliances, please contact our nearest IKEA store call centre. We recommend you read the appliance documentation carefully before contacting us.

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