HWW 6000 EPF - Water pump T.I.P. - Free user manual and instructions
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USER MANUAL HWW 6000 EPF T.I.P.
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Red industrial air compressor with black pump and digital control panel (no visible text or symbols on main body)D Originalgebrauchsanweisung – Hauswasserwerk
GB Translation of original operating instructions – Booster set
F Traduction du mode d'emploi d'origine – Groupe de surpression
Traduzione istruzioni per l'uso originali – Autoclave
E Traducción de las instrucciones de uso originales – Autoclave
GB EC declaration of conformity
We, T.I.P. Technische Industrie Produkte GmbH, Siemensstr. 17, D-74915 Waibstadt, declare in our sole responsibility that the products identified below comply with the basic requirements imposed by the EU directives specified below including all subsequent amendments: 2006/42/EC, 2014/30/EU, 2000/14/EC, 2011/65/EU, 2014/68/EU
Conformity assessment was made according annex V of directive 2000/14/EC amended by 2005/88/EC on noise emission
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Technical diagram of a mechanical device with warning symbols and labeled parts including 'MIN' and warning indicators.
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Technical line drawing of an industrial machine with control panel and wiring (no text or symbols)natural_image
Technical line drawing of an industrial machine with control panel and wiring (no text or symbols)natural_image
Hand holding a pressure gauge measuring a mechanical component (no text or symbols visible)Congratulations for buying your new device from T.I.P.!
We hope you will enjoy your new device!
Table of contents
- General safety information .... 1
- Technical Data....3
- Range of use....3
- Scope of delivery....4
- Installation....4
- Electrical connection 7
- Putting into operation 7
- Functioning of the electronic pump control system 11
- Maintenance and troubleshooting....14
- Warranty 16
- How to order spare parts....17
- Service....17
1. General safety information
Please read through these operating instructions carefully and make yourself conversant with the control elements and the proper use of this product. We shall not be liable in the case of damage caused as a result of the non-observance of instructions and provisions of the present operating instructions. Any damage caused as a result of the non-observance of the instructions and regulations contained in the present operating instructions shall not be covered by the warranty terms. Please keep these operating instructions in a safe place and hand them on together with the device should you ever dispose of it.
With the contents of this manual unfamiliar people should not use this device.
The pump must not be used by children.
The pump may be used by persons with reduced physical, sensory or mental capabilities or lack of experience and / or knowledge if they have been supervised or instructed in the safe use of the equipment and have understood the resulting hazards.
Children are not allowed to play with the device.
Keep the appliance and its cord out of reach of children.
The pump must not be used when people are in the water.
The pump must be supplied through a residual current device (RCD) having a rated residual operating current not exceeding 30mA.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
Disconnect the device from the power supply and let it cool down before cleaning and maintenance is performed and before the device is stored.
Always protect electrical parts against moisture. During cleaning or operation, they must not be immersed in water or other liquids to ensure that an electrical shock is prevented. Never hold the device under running water. Please follow the instructions of “Maintenance and troubleshooting”.
Notes and instructions with the following symbols require particular attention:

Any nonobservance of these instructions involves the danger of bodily harm to people and/or damage to property.

Any nonobservance of this instruction bears the risk of an electrical shock which may cause damage to persons or property.
Please inspect the device for damage occurred during transportation. In case of damage, the retailer has to be informed immediately, at the latest within 8 days after the date of purchase.
2. Technical Data
| Model | HWW 6000 EPF |
| Mains voltage / frequency | 230 V~ 50 Hz |
| Nominal performance | 1,500 Watt |
| Protection type | IPX4 |
| Suction port | 39.59 mm (1 1⁄4" female) |
| Pressure port | 30.93 mm (1 " female) |
| Max. flow rate (Qmax) 1) | 6,000 l/h |
| Min. flow rate | 250 l/h |
| Max. pressure | 4.5 bar |
| Max. delivery height (Hmax) 1) | 45 m |
| Max. suction height | 9 m |
| Max. self priming height | 7 m |
| Volume tank | 22 L |
| Max. size of the solids being pumped | 3 mm |
| Max. permissible operating pressure | 6 bar |
| Min. ambient temperature | 5 °C |
| Min. fluid temperature | 2 °C |
| Max. fluid temperature (Tmax) | 35 °C |
| Max. cut-in frequency in one hour | 40, evenly distributed |
| Length of connection cable | 1.5 m |
| Cable type | H07RN-F |
| Weight (net) | ca. 15.4 kg |
| Guaranteed sound power level (LWA) 2) | 84 dB (A) |
| Measured sound power level (LWA) 2) | 82.1 dB (A) |
| Sound pressure level (LpA) 2) | 68.9 dB (A) |
| Dimensions (L x D x H) | 48.5 x 27.0 x 63.0 cm |
| Article no. | 30199 |
1) The values were determined with free, unreduced in- an outlet.
2) Noise emission values obtained according to the EN 12639 regulation. Measurement method according to EN ISO 3744.
3. Range of use
Booster sets from T.I.P. are self-priming electrical pumps with a mechanical or electronic pump control system for automated operation. These high-quality products with their convincing performance data were developed for the various purposes involved with irrigation, domestic water supply and pressure boosting, as well as for discharging water at a constant pressure. The devices are suitable for pumping clean, clear water.
The typical areas of use of booster sets include: Automatic domestic water supply with grey water from wells and cisterns, automated irrigation of gardens and garden beds and sprinkling,
The device is not suitable for use in swimming pools or for installation in public water mains.
This booster set of T.I.P. is intended for private home use only and not for commercial or industrial purposes or for continuous circulating.

The pump is not suited to discharge saltwater, faeces, inflammable, etching, explosive or other hazardous liquids. Please observe the max. and min. temperatures of the liquids to be discharged stated in the technical data.
4. Scope of delivery
The scope of the delivery of this product includes:
Booster set with electronic control, integrated filter, a connection cord and one operating manual.
Please verify that the scope of delivery is complete. Depending on the purpose of the application, additional accessories may be necessary (please refer to the chapters titled "Installation" and "How to order spare parts").
If possible, keep the packing until the warranty period has expired. Please dispose of the packing materials in an environmental-friendly manner.
5. Installation
5.1. General installation information

During the entire process of installation, the device must not be connected to the electrical mains.

The pump should be installed in a dry place with an ambient temperature not to fall below 5 °C. The pump and the entire connection system have to be protected from frost and other climatic influences.

When installing the device, please make sure that the motor is sufficiently ventilated.
All connection lines have to be perfectly tight since leaking lines may affect the performance of the pump and cause considerable damage. Therefore, please

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10 x (ca. 1 m) Fig.1use Teflon tape to seal the contact surfaces between the threaded sections of the lines and the connection with the pump (Fig.1). This use of sealing material such as Teflon tape is the only way to ensure an airtight assembly.
Avoid when tightening screw excessive force that may
cause damage. When laying the connection pipes, you should make sure that
the pump is not exposed to any form of weight, vibration or tension. Moreover, the connection lines must not contain any kinks or an adverse slope.
Please observe the illustrations, too, which are contained as an attachment at the end of the present operating instructions. The numeric and other details included in brackets below refer to these illustrations.
5.2. Installation of the suction line

The intake of the suction line has to be equipped with a check valve (or non-return valve) and an intake filter (Fig. 2).
Please use a suction line (2) having the same diameter as the suction port (1) of the pump. If the suction height (HA) exceeds 4 m, however, it is recommendable to use a 25% larger diameter - including appropriate reducer elements for the connectors. The intake of the suction line has to be equipped with a check valve (3) - or non-return valve - and an intake filter (4) (Fig.2). The filter will keep away larger dirt particles contained in the water which might clog or even damage the piping. The check valve will prevent the pressure to escape after the pump has cut out. Moreover, it simplifies the venting of the suction line by enabling water to be filled in. The check valve with the intake filter - i.e. the entirety of the intake section of the suction port - must be immersed by at least 0.3 m below the surface of the liquid to be pumped (HI). This will prevent air from being taken in. In addition, please ensure a sufficient distance of the suction line from both the ground and the sides of water courses, rivers, ponds etc in order to prevent stones, plants etc from being sucked in.

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Fig.2 3 45.3. Installation of the pressure line
The pressure line (11) conveys the liquids to be discharged from the pump to the point of withdrawal. To avoid dynamic flow losses, one should use a pressure line having at least the same diameter as the pressure port (5) of the pump. To protect the pump from damage caused by pressure surges it is advisable to equip the pressure line with a check valve (6) to be installed directly downstream the pump outlet.
Also, to facilitate maintenance work, it is recommendable to install a shut-off cock (7) after the pump and check valve. This is a useful feature since it can be closed when the pump has to be dismantled and will thus prevent the pressure line from draining to empty.
You can find the outside measurements of the pump in the below drawing (Fig. 3)

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Fig.3 160 mm 632 mm 244,5 mm 484 mm 217 mm 270 mm5.4. Stationary installation

With regard to the electrical connection in the case of stationary installation, please ensure an adequate visibility and accessibility of the plug.
For stationary installation, please fasten the pump on a suitable, solid surface. To reduce vibration, it is recommended to apply an anti-vibration material - for instance a rubble layer - between the pump and the installation surface.
To begin, pre-drill four holes.
Please use the support feet (18) as a template for marking the bore holes. Place the unit in the desired position, then lead a centre punch or a pencil through the openings in the support feed to mark the position of the bore holes.
Put the device aside, then use a suitable drill for pre-drilling the four holes. Place the device back into the desired position, then fasten it there using suitable screws and washers.
5.5. Using the pump for garden ponds and similar places

Operating the pump next to garden ponds and similar places is generally only admissible if no persons are in contact with the water.
If the pump is used for garden ponds and similar places it has to be operated using a residual current circuit-breaker (FI switch) with a nominal trigger current of ≤ 30mA.
The pump must not be used in such locations unless it is set up firmly and flood-proof, a minimum distance of two meters away from the border of the water body and secured against falling into the water by a solid holding device.
6. Electrical connection
The unit is equipped with a mains connection cable and a mains plug. It must only be replaced by qualified staff to avoid any danger. Please do not use the mains connection cable to carry the pump, and do not use this cable to pull off the plug from the socket, either. Protect the mains connection cable and mains plug from heat, oil or sharp edges.

The values stated in the technical details have to correspond to the mains voltage. The person responsible for the installation has to make sure that the electrical connection is earthed in compliance with the applicable standards.

The electrical connection has to be equipped with a highly sensitive residual current circuit-breaker (FI switch): = 30 mA.

Only use an extension cable with a cable section (3 x 1.0 mm ^2 ) and rubber sheath which at least corresponds to that of the unit's own connection cable (see "Technical data", cable type) and which is labeled with the relevant abbreviation according to the VDE (German Association for Electrical, Electronic & Information Technologies).

The max. system impedance of supply systems for connecting the HWW 6000 EPF must not be higher than 0.387 ohms. If necessary, check with your local utility provider for system impedance information.
7. Putting into operation
Please observe the illustrations, too, which are contained as an attachment at the end of the present operating instructions. The numeric and other details included in brackets below refer to these illustrations.

The pump must only be operated in the performance range indicated on the type plate.

Prior to putting the pump into operation for the very first time, the pump housing should be fully vented - i.e. filled with water - even in the case of self-priming units. If this venting is omitted, the pump will not suck in the liquid to be discharged. It is highly recommendable, yet not mandatory, to vent the intake line as well, i.e. to fill it with water.

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Technical diagram of a mechanical device with warning symbols and labeled parts including 'MIN' and warning indicators.
Dry-running - i.e. operating the pump without discharging water - is to be avoided since the absence of water may cause the pump to run hot. This may cause considerable damage on the device. Moreover, this means that very hot water will be enclosed within the system so that there is a hazard of scalding. If the pump has run hot, please pull off the mains plug and allow the system to cool down.

Please do not expose the pump to moisture (e.g. when operating sprinklers). Do not expose the unit to rain, either. Make sure that no dripping connections are located above the pump. The pump should not be used in wet or moist environments. Make sure that the pump and the electrical plug connections are arranged in a flood-proof place.

The pump must not be running with the feeder line closed.

As long as the device is connected to the electrical mains, one must never reach with one's hands into the opening of the pump.
Each time the pump is put into operation, please make sure that the pump is set up securely and firmly standing. The unit must always be positioned upright on an even surface.
Please inspect the pump visually prior to each use. This applies in particular to the mains connection line and the mains plug. Make sure that all screws are firmly tightened, and verify the perfect condition of all connections. A damaged pump must not be used. In any case of damage, the pump has to be inspected by qualified service staff.
7.1. Fill in the pump housing
Before you use the pump for the first time, the pump housing (8) has to be fully filled with water. Therefore, fill up the pump housing (8) via the integrated prefilter according to the illustrations below.
- Open the filter lid by turning in counterclockwise rotation. You can take something like a screw-driver for help.

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Technical line drawing of an industrial machine with control panel and wiring (no text or symbols)GB
Translation of original operating instructions
- Put a min. 20 cm long bar in the middle of the filter and push it carefully down, to open the check valve. Fill in the water until the top, once the valve is pressed.

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Technical line drawing of a mechanical device with no visible text or symbols- Take out the bar and screw the filter lid back by rotating clockwise. Please make sure, that the seal isn't dirty and properly lost in the filter.

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Technical line drawing of an industrial machine with control panel and wiring (no text or symbols)It is highly recommended to vent the suction line (2) as well, i.e. to fill it with water. It is true that the electrical pumps of the T.I.P. HWW series are self-priming and can be put into operation by filling only the pump housing with water. In this case, however, the pump will require some time before it will have sucked in the liquid to be pumped and proceed to the actual discharging function. In addition, this way of proceeding may require the pump to be filled several times. This depends on the length and diameter of the suction line. After filling, please open any shutting device (7) in the pressure line, for instance a water tap, to enable the air to escape during sucking in. Plug the mains plug into an easily accessible 230V AC socket, the green "Power" indicator must now light up.
7.2. Start the pump

flowchart
graph TD
A["STOP"] --> B["CUT-IN"]
B --> C["MODUS"]
C --> D["CUT-OFF"]
D --> E["Ausschaltdruck"]
E --> F["Arbeitsdruck"]
subgraph Power
G["3,0"] --> H["2,5"]
I["2,0"] --> J["MIN"]
end
subgraph AUTO
K["4,5"] --> L["4,0"]
M["3,5"] --> N["3,0"]
end
subgraph START
O["3,0"] --> P["2,5"]
Q["2,0"] --> R["MIN"]
end
subgraph FEHLER
S["ON NESTART"] --> T["FEHLER"]
end
Then start the pump by pressing the "ON / Neustart" button. The pump switches to start mode and indicates this by lighting the start indicator light. If the liquid is pumped evenly and without air mixture within 3 minutes, the system jumps to "Auto" and is ready for automatic operation. You may then close the shut-off valve in the pressure line again. The pump will cut off upon reaching the max. pressure.
If this is not the case and the "Fehler" (Error) warning light illuminates, check all connections on the suction side again for leaks and refill the pump housing and, if possible, the suction hose with water again and repeat the starting procedure.
During the first start-up it is possible under certain circumstances that this process must be repeated several times. As a rule, this is caused by the fact that the amount of air within the system was too large at the first intake cycle, thereby causing the anti-dry-running feature to trigger.
Prior to each pressing of the "ON / Neustart" button, please make sure that switching off was not the result of some other cause which must be eliminated prior to each new start.
To stop the pump permanently, press the "Stop" button. If the pump was out of operation for some extended period of time, the steps described above have to be repeated for a renewed putting into operation. The electrical pumps of the T.I.P. HWW series are equipped with an integrated thermal motor protection feature. In the case of overload, the motor will switch off independently and on again after cooling down. For possible causes and their elimination, please refer to the "Maintenance and troubleshooting" section.
8. Functioning of the electronic pump control system
8.1. General information
The electronic pump control feature acts as a function of the pressure and the water flow rate. On the one side, it will cause the automatic cutting-in or cutting-out of the pump when the water tap or any other consumer component is opened or closed. On the other side, the electronic pump control will trigger the automatic cut-out feature of the pump in the case of dry running or absence of water, which means if the volume of the water being discharged is insufficient or if no water is being discharged at all. This will prevent damage to the pump caused by overheating.
8.2. Factory setting
On delivery of the GHW 6000 PM, the following setting values are stored in the electronic control:
System mode "with tank"
Cut-in pressure: 1.6 bar (min)
Cut-off pressure: 3 bar
8.3. Functioning
Opening a water tap or any other consuming component will lead to a drop of the pressure inside the pipe system. As soon as the preset cut-in pressure is reached, the electronic pump control will start the pump. Following the closing of the consuming component, the pump will continue to run until the pressure in the system stops to raise, subsequently it will cut the pump out. The pipe system will then be subject to the max. attainable pressure of the pump.
The current working pressure of the device is indicated by the blue light on the right side of the control panel. As soon as the pump stops, the blue light switch off after a few seconds.
8.4. Cutting out in the case of dry running or absence of water
In the case of dry-running or the absence of water, the electronic pump control will cut the pump out. In addition, the red “Fehler” (Error) warning indicator will light up. This protection feature will prevent another automatic start-up of the pump. To resume operation, the “Start Pump” key of the electronic pump control has to be depressed. Before doing so, please make sure to eliminate the cause of the dry running.
Please note: the dry run protection can also be activated by a too low flow rate during operation (<250 l/h).
8.5. Setting of operation mode
Basically, a change in the operating parameters of the pump is only possible if the pump is connected to the mains but switched off, this means in the upper bar of the control panel, only the green LED under the writing Power should light up. If this is not the case please press the STOP button to switch off the pump. The operation of the automatic pump as a booster set is only permitted in "with tank" mode. If the mode has been accidentally set to the "ohne Tank" mode, it is necessary to change the operating mode. Simultaneously press the "CUT IN" and the "CUT OFF" button for 5 seconds.
The green indicator will go out and the yellow "mit Tank" indicator will illuminate. At the same time, the yellow warning light for the switch-off pressure of "MAX" jumps to a value that is 1.5 bar above the selected switch-on pressure. You can adjust these settings as described below. Please note that a CUT-OFF pressure of 4.5 bar is not recommended, since this value corresponds to the maximum pressure of the pump and thus leads to long pump running times without water flow (pump shuts off only after the pressure has been reached).
The most economical mode of operation for a domestic waterworks is to set the CUT-OFF pressure of 1.5 - 2 bar above the CUT-IN pressure. The preset minimum difference between the two switching values is 1.5 bar.
8.6. Setting the pump pressure
The switch-on pressure of the electronic pump control is preset to 1.6 bar. This is indicated by the green "MIN" indicator lighting up. Experience has shown that this value is ideally suited for most installations. Should any modification of this setting be required, you must switch off the pump by pressing the "STOP" button and then keep the "CUT-IN" button pressed for 3 seconds. Then the green indicator light that indicates the currently set switch-on pressure starts flashing. By pressing the "CUT-IN" button again you can change the value for the switch-on pressure in ascending order, the selected switch-on pressure value is indicated by the flashing of the corresponding LED. If the "CUT-IN" button is not pressed for more than 5 seconds, the correspondingly selected value is saved and the pump returns to standby mode and can then be restarted by pressing the "ON" button. To store the start-up pressure, you can press the "CUT-IN" button for three seconds.
In this context, please note that a modification of this kind will only affect the switch-on pressure of the pump, but will not cause any pressure increase inside the pipe system. The cut-out pressure will always be the max. pressure of the pump and isn't changeable in this mode.
You can also adjust the corresponding switch-off pressure in the same way, i.e. by pressing the "CUT-OFF" key for 3 seconds you reach the setting mode for the switch-off pressure. The yellow control lamp starts flashing and by briefly pressing the "CUT-OFF" button again, you can change the value for the switch-off pressure in ascending order.
Since the minimum difference between cut-in and cut-out pressure is 1.5 bar, you can only select a cut-out pressure value that is at least 1.5 bar above the selected cut-in pressure.
The set cut-in pressure is decisive, i.e. if, for example, you have set a cut-out pressure of 3.5 bar and increase the cut-in pressure to 2.5 bar, the cut-out pressure automatically adjusts to 4 bar.
| Selected Cut-in pressure | bar | ||||
| MIN (1,6) | 2 | 2,5 | (3) | ||
| X | 3 | Possible Cut-off pressure | |||
| X | X | 3,5 | |||
| X | X | X | 4 | ||
| (X) | (X) | (X) | (X) | (4,5) | |
8.7. Protection in case of small leaks
The device has an appliance to notice a little permanent water loss, for example leaking lines or connectors and shut down the pump. If the automatic booster set switches in/off in short times again and again, it recognizes a leakage. The pump switch to Error (red LED “Fehler” (Error) lights up) and the blue pressure light runs permanent from the top to the bottom. In this case, you should check all connections and lines. Also check the check valves, if they are dirty. After solve the problem, press the “ON / Neustart” button to start the pump again.

Please note, that this protection can only note little leakage. It doesn't switch off, if there is for example a water pipe is broken. A big leakage won't be detected, because the pump indicates a normal use.
If only a very low flow rate is constantly conveyed (less than 400 l/h), this can be interpreted by the electronics as a leakage and after switching off and on 10 times (see above), the device switches to „Fehler“.
If such operating conditions exist, it is possible to switch off the leakage protection function and operate the device without leakage protection.
To do so, proceed as follows:
- With the device switched off (STOP button pressed), press and hold the "ON / Neustart" button for at least 5 seconds.
- The orange LED "mit Tank" mode indicator light starts to blink continuously, indicating that the leakage protection is deactivated.
Activating leakage protection
- With the device switched off, keep the "ON / Neustart" button pressed for at least 5 seconds.
- The LED "mit Tank" mode indicator light now illuminates orange continuously
This indicates that the leakage protection is activated (factory setting).
9. Maintenance and troubleshooting

Prior to carrying out any maintenance work, the pump must be separated from the electrical mains. If you fail to separate the unit from mains, there is a risk of an inadvertent start of the pump.

We decline any liability for damage caused by inappropriate repair attempts. Any damage caused by inappropriate repair attempts will avoid all warranty claims.
Regular maintenance and thorough care will reduce the danger of possible malfunction and contribute to an extension of the lifetime of your unit.

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1,3 - 1,5 barTo prevent possible breakdowns, it is advisable to regularly check the pressure generated and the energy consumption. The pre-pressure (air pressure) in the tank should also be checked regularly - at least every 6 months. To do this, disconnect or
switch off the pump from the mains supply and open a consumer in the pressure line - e.g. a water tap - so the
hydraulic system is no longer under pressure. On the back of the tank you will find the sticker shown above. Below this sticker is the valve for air pressure regulation. Unscrew the protective cap of the tank valve (12).
You can now check the pre-pressure on the boiler valve using a commercially available ir pressure gauge. This pressure must be 1.5 bar and must be corrected if necessary.

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Hand holding a pressure gauge measuring a mechanical component (no text or symbols visible)If water escapes from the tank valve, the diaphragm is defective and must be replaced. A high-quality diaphragm is available as a spare part.
If the pump is to be put out of operation for some extended period of time, it should be emptied completely in by opening the water drain screw (10). Subsequently, please flush the pump with clean water. Then allow the pump body to dry completely in order to prevent corrosion damage.
Water left in the pump may freeze in case of frost and thus cause considerable damage. Please store the pump in a dry, frost- protected place.
In the case of malfunction, you should first of all check whether it was caused by an operating error or some other reason which cannot be attributed to a defect of the device - for instance a power failure.
The list below shows some possible malfunctions of the device, possible causes and tips on their elimination. All the measures referred to may only be carried out with the pump being separated from the electrical mains. If you yourself feel unable to eliminate any of these malfunctions, please contact the customer service department or your point of sales. Any repair beyond the scope specified below must only be performed by qualified staff. Please bear in mind that all warranty claims will become void in the case of damage caused by inappropriate repair attempts, and that we decline any liability for any ensuing damage.
| Malfunction | Possible Cause | Elimination |
| 1. The pump is not dis-charging any liquid, the motor is not run-ning. | No current.Thermal motor protection feature has triggered.The capacitor is defective.The motor shaft is jamming.The electronic pump control is defective.The anti-dry-running feature is activated(red “Fehler” (Error) indicator lights up). | Please use a device complying with GS (German technical supervisory authority) to check for the presence of voltage (safety information to be ob-served!). Please verify the correct position of the plug.Separate the pump from the electrical mains, al-low the system to cool down, eliminate cause.Please contact the customer service department.Check the cause; eliminate the reason for the jamming of the pump.Please contact the customer service department.Refer to section 2.2 and 2.3 and 4.2 |
| 2. The motor is running, but the pump is not discharging any liquid. | The pump housing is not filled with liquid.Air penetrates into the intake line.Suction height and/or discharge height too great.The difference in height between the pump and the point of withdrawal, limited to max. 16 m by the pre-set value (Cut In pressure 1,6 bar), has been exceeded. | Fill the pump housing with liquid (please refer to "Putting into operation" section).Check to make sure that:a) the connection points of the intake line are tight;b) the inlet opening of the intake line including the check valve (non-return valve) are immersed into the liquids being discharged;c) the check valve (non-return valve) with the filter is tight and not jammed;d) no siphons (i.e. permanently liquid-filled loops), kinks, counter-slopes or narrow spots are present along the intake lines.Change the arrangement of the installation so that the suction height and/or discharge height will not exceed the max. value.The switch-on pressure of the electronic pump control is to be increased., see chapter 8.4. |
| 3. The pump stops after a short time of operation because the thermal motor protection feature has triggered. | The electrical supply does not correspond to the information given on the type plate.Pump or intake line are blocked by solids.Liquid is too viscous.Temperature of liquid or environment is too high. | Please use a device complying with GS (German technical supervisory authority) to check the vol-tage of the lines of the connection cord (safety in-formation to be observed!).Remove possible congestion.Pump may not be suitable for this liquid. If feasible, the liquid should be thinned.Make sure that the temperature of the liquid being pumped and the environment do not exceed the max. admissible values. |
| 4. The pump stops because the anti-dry-running feature is activated (red “Fehler” (Error) indicator lights up). | 1. Refer to section 2.2. + 2.3.2. The flow rate is extremely low (< 250 l/h). | 1. Refer to section 2.2. + 2.3.2. Operate consumers corresponding to the pump capacity |
| 5. The pump cuts in and out too frequently. | 1. Permanent loss of very small quantities of liquid (e.g. dripping water tap, leaking hoses or connecting elements).2. Electronic pump control is defective. | 1. Eliminate leakages.2. Please contact the customer service department. |
| 6. The pump does not cut out. | 1. Permanent loss of large quantities of liquid.2. Electronic pump control is defective. | 1. Eliminate leakages.2. Please contact the customer service department. |
| 7. The pump does not reach the desired pressure. | 1. Large suction height, see also 2.22. Refer to section 2.2.3. Worn pump wheel. | 1. It must be considered that the given suction height have to be deducted from the max. reachable delivery height.2. Refer to section 2.2.3. Please contact the customer service department. |
10. Warranty
The present device was manufactured and inspected according to the latest methods. The seller warrants for faultless material and workmanship in accordance with the legal regulations of the country in which the device was purchased. The warranty period begins with the day of the purchase and is subject to the provisions below:
Within the period of warranty, all defects which are to be attributable to defective materials or manufacturing will be eliminated free of charge. Any complaints are to be reported immediately upon their detection.
The warranty claim becomes void in the case of interventions undertaken by the purchaser or by third parties. Damage resulting from improper handling or operation, incorrect setting-up or storage, inappropriate connection or installation or Acts of God or other external influences are excluded from warranty.
Parts being subject to wear and tear, such as the pump wheel (impeller) and mechanical shaft seals are excluded from warranty.
All parts were manufactured using maximum care and high-quality materials and are designed for a long lifecycle. It should be understood, however, that the wear and tear depends on the kind of use, the intensity of use and the internals of maintenance. Complying with the installation and maintenance information contained in the present operating instructions will therefore considerably contribute to a long lifecycle of these wearing parts.
In case of complaints, we reserve the option of repairing or replacing the defective parts or replace the entire device. Replaced parts will pass into our property. Claims for liquidated damages are excluded unless they are caused by willful acts or negligence on the side of the manufacturer.
The warranty does not provide for any claims beyond those referred to above. The warranty claim has to be evidenced by the purchaser in the form of the submission of the sales receipt. The present warranty commitment is valid in the country in which the device was purchased.
Please note:
- Should your device fail to function properly, please verify first whether an operating error or another cause is present which cannot be attributed to a defect of the device.
- In case you have to take or send in your defective device for repair, please be sure to enclose the following documents:
Sales receipt (sales slip).
A description of the occurring defect (a description as accurate as possible will expedite the repair work).
3. In case you have to take or send in your defective device for repair, please remove any attached parts which do not belong to the original condition of the device. If any attached parts of this kind should be missing upon the return of the device, we shall not be liable for them.
11. How to order spare parts
The fastest, most simple and cheapest way of ordering spare parts is through the internet. On our www.tip-pumpen.de website you will find a convenient spare part shop where you can order spare parts with just a couple of clicks. In addition, this is also the place where we publish comprehensive information and valuable tips on our products and accessories, introduce new devices and present current trends and innovations in the range of pump technology.
12. Service
In the case of warranty claims or malfunction, please contact your point of sale.
A current operating manual is available as required as a PDF file via e-mail: service@tip-pumpen.de.

For EC countries only
Please do not dispose of electrical appliances in the regular domestic waste!
According to the European Directive 2012/19/EU regarding waste electrical and electronic equipment and the implementation of that directive into national law, electrical devices have to be collected separately and disposed off in an environmental-suitable manner after the end of their life cycle. Should you have any questions, please contact your local waste disposal company.
Chère cliente, cher client,
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Technical diagram of a mechanical assembly with warning symbols and labeled parts including 'MIN' and warning indicators.
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Technical line drawing of an industrial machine with control panel and power outlet (no text or symbols)natural_image
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Technical diagram of a mechanical assembly with warning symbols and labeled parts including 'MIN' and warning indicators.1

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Technical line drawing of an electrical control unit with no visible text or symbolsnatural_image
Technical line drawing of a mechanical device with no visible text or symbolsnatural_image
Technical line drawing of an industrial machine with control panel and wiring (no text or symbols)natural_image
Hand holding a pressure gauge measuring a mechanical component (no text or symbols visible)text_image
Technical diagram of a mechanical assembly with labeled parts and warning symbolsE

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Technical line drawing of an industrial machine with control panel and wiring (no text or symbols)natural_image
Technical line drawing of an industrial machine with control panel and power outlet (no text or symbols)natural_image
Technical line drawing of an industrial machine with control panel and wiring (no text or symbols)natural_image
Hand holding a pressure gauge measuring a mechanical component (no text or symbols visible)Functional parts / Details
| 1 | Suction port | 8 | Pump housing | 15 | Pressure indicator |
| 2 | Suction line | 9 | Filling opening for water | 16 | On- and Off-Switch |
| 3 | Check valve (non-returnvalve) | 10 | Drain screw for water | 17 | Mains connection cable |
| 4 | Intake filter | 11 | Pressure line * | 18 | Pump feet |
| 5 | Pressure port | 12 | Carrying handle | 19 | Amoured hose |
| 6 | Check valve (non-returnvalve) * | 13 | Filter housing | 20 | Pressure tank |
| 7 | Shut-off cock * | 14 | Paneel | 21 | Pressure valve |
HA: Suction head HI: Difference between surface of the liquid to be pumped and entrance of the suction line (min. 0.3 m)
* Not included in the scope of delivery
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Email: service@tip-pumpen.de