DEU1550WA - Fridge Sub-Zero - Free user manual and instructions
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USER MANUAL DEU1550WA Sub-Zero
Designer Series Wine Storage Use and Care Guide
CLEANING, MAINTENANCE, AND MORE

Contents
3 Designer Series Wine Storage
4 Safety Precautions
6 Designer Series Wine Storage Features
7 Touch Controls
9 Storage
11 Product Operation
12 Care Recommendations
13 Troubleshooting
15 Sub-Zero Warranty
Customer Care
The model and serial number are printed on the enclosed product registration card. Both numbers are also listed on the product rating plate. Refer to page 6 for rating plate location. For warranty purposes, you will also need the date of installation and name of your authorized Sub-Zero dealer. Record this information below for future reference.
SERVICE INFORMATION
Model Number
Serial Number
Date of Installation
Certified Service Name
Certified Service Number
Authorized Dealer
Dealer Number
If your product ever needs attention, be sure to use a Sub-Zero Factory Certified Service provider recommended by our Customer Care Center, or select one from our list of providers available at subzero.com/locator. All Factory Certified Service providers are carefully selected and thoroughly trained by us.
Important Note
To ensure this product is installed and operated as safely and efficiently as possible, take note of the following types of highlighted information throughout this guide:
IMPORTANT NOTE highlights information that is especially important.
CAUTION
Indicates a situation where minor injury or product damage may occur if instructions are not followed.
WARNING
States a hazard that may cause serious injury or death if precautions are not followed.
IMPORTANT NOTE: Throughout this guide, dimensions in parentheses are millimeters unless otherwise specified.
IMPORTANT INSTRUCTIONS
WARNING
Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
WARNING
Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
WARNING
Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
WARNING
Do not expose this appliance to rain.
WARNING
This appliance is only intended for residential use.
WARNING
- This appliance contains flammable refrigerant and must be handled, installed, serviced, and decommissioned by authorized personnel. Once decommissioned, consult local authorities for disposal instructions.
- To minimize the risk of ignition due to improper installation, replacement parts, or service procedures, only refrigeration technicians with flammable refrigerant training who are aware of the dangers of dealing with high voltage electricity and refrigerant under pressure are allowed to work on this equipment.
- Do not damage the refrigeration circuit when installing, maintaining, or servicing the unit.
This symbol indicates risk of fire/ flammable materials.
CAUTION
Incorporated ice makers must be installed by the manufacturer or its service agent.
WARNING
Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
IMPORTANT INSTRUCTIONS
WARNING
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure they do not play with the appliance.
WARNING
DANGER: Risk of child entrapment. Before you throw away your old refrigerator or freezer:
Take off the doors.
- Leave the shelves and drawer dividers in place so that children may not easily climb inside.
WARNING
PROPOSITION 65 FOR CALIFORNIA RESIDENTS
Cancer and Reproductive Harm—www.P65Warnings.ca.gov
This appliance is intended to be used in household and similar applications such as:
- staff kitchen areas in shops, offices, and other working environments
- farm houses and by clients in hotels, motels, and other residential type environments
- bed and breakfast type environments
- catering and similar non-retail applications
Designer Series Wine Storage Features
FEATURES
1 Product Rating Plate
2 Touch Control Panel
3 Wine Storage Racks
4 Display Rack
5 Full-View Glass Door
6 Refrigerator Storage Drawers*
*Not available on all models.

Column model

Tall model
Touch Control Panel
For initial start-up, touch and hold in the control panel for 2 seconds.
The temperature can be adjusted in one-degree increments on the home screen. The temperature on the left of the display represents the lower zone and the temperature on the right represents the upper.
To adjust temperature:
1 Touch the temperature to be adjusted.
2 Touch + or - until the desired temperature is displayed. Refer to the illustration below.
To adjust additional settings, touch on the control panel. Refer to the illustration below.
55
45
Home screen
SETTINGS

Turn the unit on or off

Turn accent lighting on or off and adjust brightness and select soft on duration

Turn door alarm on or off and adjust duration

Adjust drawer temperature*

Turn connect on or off (if applicable)

Turn Sabbath on or off

Adjust temperature units

Adjust door alarm volume and tone

Select language

System information

View troubleshooting and service information
*Not available on all models.
Connect This Appliance
Connect this appliance to remotely monitor and control it. Connecting requires a wireless router, an Internet connection with a network name and password, and a compatible mobile device. There is no limit to the number of appliances you can connect to an account. Connect products from multiple homes to the same account. Connecting appliances is optional.
Connect today to:
- Receive alerts, status updates, and routine maintenance notifications.
Streamline everyday tasks with the help of remote controls and voice commands. - Quickly access user manuals and cleaning and maintenance tips.
To connect:
1 Download the free Sub-Zero Group Owner's App from the Apple App Store or Google Play.
2 With Bluetooth® enabled on the device, stand within a few feet of the appliance, open the app, and follow the on-screen instructions.
3 Log in or create an account.
4 Tap Add An Appliance to add appliances. To identify which appliance to pair, open the appliance door.
5 Tap + next to the appliance to select it. If identical appliances appear, follow the additional step on the screen to identify which appliance to pair.
6 Tap Pair Via Bluetooth®. Wait for setup to complete, then tap Set Up Your Appliance For Pairing.
7 Tap Choose a Network on the Connect Your Appliance to Wi-Fi screen.
8 Select the home Wi-Fi network and enter the network password.
9 Tap Turn on Notifications to allow notifications about the appliance (for example, door left ajar).
10 Tap Done on the Success screen to complete the setup.
Wine Storage
WINE RACKS
The full-extension wine racks provide easy access to 750 ml bottles, half-bottles, and magurns. When storing magurns, the rack above must be removed.
To remove a wine rack, pull out to full extension, tilt up, then lift up and out. Refer to the illustration below. The top two racks in each compartment cannot be placed in any other position. These racks can be identified by the small square cutout located in the right rear corner. Refer to the illustration below.
The natural cherrywood facing on wine racks can be stained or replaced with wood to complement cabinetry. For more information, refer to the Sub-Zero Design Guide, visit our website at subzero.com, or contact Sub-Zero Customer Care at 800-222-7820.
CAUTION
Remove all bottles from the wine rack before removal.

Wine rack removal

Rack position indicator
DISPLAY RACK
The adjustable display rack is designed for wine to stay in contact with the cork at any position. Refer to the illustration below.
To remove the display rack, pull out to full extension, tilt up, then lift up and out.
CAUTION
Remove all bottles from the display rack before removal.

Display rack
Storage Drawers
DRAWER DIVIDERS (TALL MODEL)
To reposition a drawer divider:
1 To remove a short divider, flex the long divider slightly, then pull upward. Refer to the illustration below.
2 One long divider in the top drawer is adjustable. To remove a long divider, all short dividers must be removed. Pull the long divider up until it stops, rotate counterclockwise, then pull upward.
3 To install a long divider, align the grooves with the drawer tabs, rotate clockwise, then slide down.
4 To install a short divider, position as desired, then slide down.

Drawer dividends
DRAWER REMOVAL (TALL MODEL)
To remove/install a storage drawer:
1 To remove, pull the drawer open until it stops. Raise the front of the drawer slightly and pull straight out. Refer to the illustration below.
2 To install, raise the front of drawer and place onto the slides. Align the back of the drawer with hooks on the slide, then align the white pegs at the front of the slide with holes at the front of the drawer.

Drawer removal
Sabbath
This appliance is certified by Star-K to meet strict religious regulations in conjunction with specific instructions found on www.star-k.org.
Sabbath mode automatically turns on the interior lights at a reduced brightness. The lights stay on when the door is closed. The lights cannot be turned off in Sabbath mode.
Sabbath mode automatically turns off after 74 hours. All lighting preferences return to the previous setting when Sabbath mode is turned off.
To turn on Sabbath:
1 Touch
2 Touch and hold
To turn off Sabbath:
1 Touch and hold

Cleaning
STAINLESS STEEL EXTERIOR
Use a nonabrasive stainless steel cleaner and apply with a soft lint-free cloth. To bring out the natural luster, lightly wipe the surface with a water-dampened microfiber cloth followed by a dry polishing chamois. Always follow the grain of stainless steel.
INTERIOR CLEANING
To clean interior surfaces and all removable parts, wash with a mild solution of soap, water and baking soda. Rinse and dry thoroughly. Avoid getting water on the lights, control panel, and cherrywood facing on wine racks.
Use a standard glass cleaner to clean the UV-resistant glass door.
CAUTION
Do not use vinegar, rubbing alcohol, or other alcohol-based cleaners on any interior surface.
CONDenser CLEANING
CAUTION
Before cleaning the condenser, turn power off at the control panel. Wear gloves to avoid injury from sharp condenser fins.
The condenser is located behind the kickplate. Clean the condenser every 6-12 months.
To clean the condenser:
1 Turn power off at the control panel.
2 Remove the kickplate by extracting the two mounting screws. Refer to the illustration below.
3 Use a soft bristle brush and vacuum to remove dust and lint from the condenser.
CAUTION
Failure to clean the condenser could result in temperature loss, mechanical failure, or damage.

Condenser location
Troubleshooting
Before contacting Sub-Zero Factory Certified Service, visit subzero-wolf.com/assistance or use these helpful tips to prevent the need for a service visit.
UNIT OPERATION
No lights or cooling.
1 Verify power is on.
2 Verify electrical power to the unit and home circuit breaker is on.
No lights.
1 The door may have been left ajar, which has disabled lights to eliminate excess heat. If the lights are out, close the door for one hour. If the lights are still out, contact Sub-Zero Factory Certified Service.
2 LED interior lighting must be replaced by Sub-Zero Factory Certified Service.
Condensation forms inside the unit.
1 Verify the condenser is clean.
2 Verify the door is closing properly.
3 Verify the door has not been left ajar.
4 Verify the door gasket does not have rips or tears. If it does, contact Sub-Zero Factory Certified Service.
High temperatures, the unit runs excessively, or the unit is giving off too much heat.
1 Verify the condenser is clean.
2 Verify the door is closing properly.
3 Verify the door has not been left ajar.
4 Increased ambient temperatures may cause the compressor to run longer.
5 If the temperature display shows 55^ and 45^ , but is not cooling, the unit may be in Showroom Mode. Contact Sub-Zero Customer Care at 800-222-7820.
ODOR
1 Clean the unit before using for the first time. This will clear any odors that may have been trapped during shipping.
Service
- Maintain the quality built into your product by contacting Sub-Zero Factory Certified Service. For the name of the nearest Sub-Zero Factory Certified Service, check the Product Support section of our website, subzero.com or call Sub-Zero Customer Care at 800-222-7820.
- When contacting service, you will need the model and serial number of your unit. Both numbers are listed on the product rating plate. Refer to page 6 for rating plate location.
- For warranty purposes, you will also need the date of installation and name of your authorized Sub-Zero dealer. This information should be recorded on page 3.
Sub-Zero, Sub-Zero & Design, Sub-Zero & Snowflake Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, Wolf, Wolf & Design, Wolf Gourmet, W & Design, red colored knobs, Cove, and Cove & Design are registered trademarks and service marks of Sub-Zero Group, Inc. and its subsidiaries. All other trademarks are property of their respective owners in the United States and other countries.
Sub-Zero Residential Limited Warranty
FOR RESIDENTIAL USE
FULL TWO YEAR WARRANTY*
For two years from the date of original installation, this Sub-Zero product warranty covers all parts and labor to repair or replace, under normal residential use, any part of the product that proves to be defective in materials or workmanship. All service provided by Sub-Zero under the above warranty must be performed by Sub-Zero Factory Certified Service, unless otherwise specified by Sub-Zero, Inc. Service will be provided during normal business hours.
FULL FIVE YEAR SEATED SYSTEM WARRANTY
For five years from the date of original installation, this Sub-Zero product warranty covers all parts and labor to repair or replace, under normal residential use, these parts that prove to be defective in materials or workmanship: compressor, condenser, evaporator, drier and all connecting tubing. All service provided by Sub-Zero under the above warranty must be performed by Sub-Zero Factory Certified Service, unless otherwise specified by Sub-Zero, Inc. Service will be provided during normal business hours.
LIMITED TWELVE YEAR SEALED SYSTEM WARRANTY
For twelve years from the date of original installation, Sub-Zero will repair or replace the following parts that prove to be defective in materials or workmanship: compressor, condenser, evaporator, drier and all connecting tubing. If the owner uses Sub-Zero Factory Certified Service, the service provider will repair or replace these parts with the owner paying for all other costs, including labor. If the owner uses non-certified service, the owner must contact Sub-Zero, Inc. (using the information below) to receive repaired or replacement parts. Sub-Zero will not reimburse the owner for parts purchased from non-certified service or other sources.
TERMS APPLICABLE TO EACH WARRANTY
The warranty applies only to products installed for normal residential use. The warranty applies only to products installed in any one of the fifty states of the United States, the District of Columbia or the ten provinces of Canada. This warranty does not cover any parts or labor to correct any defect caused by negligence, accident or improper use, maintenance, installation, service or repair.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT SUB-ZERO, INC. WILL PROVIDE, EITHER UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. SUB-ZERO, INC. WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state.
To receive parts and/or service and the name of Sub-Zero Factory Certified Service nearest you, contact Sub-Zero, Inc., P.O. Box 44848, Madison, WI 53744; check the Product Support section of our website, subzero.com, email us at customerservice@subzero.com, or call 800-222-7820.
Stainless steel (doors, panels, handles, product frames and interior surfaces) are covered by a limited 60-day parts and labor warranty for cosmetic defects.
Replacement water filters and air purification cartridges are not covered by the product warranty.
SUBZERO