HE710HM 011 - Vacuum Cleaner CANDY - Free user manual and instructions
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USER MANUAL HE710HM 011 CANDY
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Labeled diagram of a vacuum cleaner with component annotations and interior photos showing various parts and devices.
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INSTRUCTIONS FOR SAFE USE
This appliance should only be used for domestic cleaning, as described in this user guide. Please ensure that this guide is fully understood before operating the appliance.
Do not leave the appliance plugged in. Always switch off and remove the plug from the socket after use, or before cleaning the appliance or any maintenance task.
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
If the power cord is damaged stop using the appliance immediately. To avoid a safety hazard, an authorised HOOVER service engineer must replace the power cord.
Keep hands, feet, loose clothing and hair away from rotating brushes.
Use only attachments, consumables or spares recommended or supplied by HOOVER.
Static electricity: Some carpets can cause a small build up of static electricity. Any static discharge is not hazardous to health.
Do not use your appliance out of doors or on any wet surface or for wet pick up.
Do not pick up hard or sharp objects, matches, hot ashes, cigarette ends or other similar items.
Do not spray with or pick up flammable liquids, cleaning fluids, aerosols or their vapours.
Do not run over the power cord when using your appliance or remove the plug by pulling on the power cord.
Do not continue to use your appliance if it appears faulty.
Do not stand on or wrap the cord around arms or legs when using your appliance.
Do not use the appliance to clean animals or people.
Do not position the appliance above you when cleaning the stairs.
HOOVER service: To ensure the continued safe and efficient operation of this appliance we recommend that any servicing or repairs are only carried out by an authorised HOOVER service engineer.
The Environment
The symbol on this appliance indicates that this appliance may not be treated as household waste. Instead it must be handed over to the applicable collection
point for the recycling of electrical and electronic equipment. Disposal must be
carried out in accordance with local environmental regulations for waste disposal. For more detailed information about treatment, recovery and recycling of this appliance, please contact your local city office, your household and waste disposal service or the shop where you purchased the appliance.

This appliance complies with the European Directives 2014/35/EU, 2014/30/EU and 2011/65/EU.
CANDY HOOVER GROUP S.r.l. Via Privata Eden Fumagalli, 20861 Brugherio (MB) Italy
GETTING TO KNOW YOUR CLEANER
A. Main Cleaner
B. Bag Door
C. Exhaust Filter Cover
D1. Rotary knob control** with Auto Mode
. LED Display** with power control, Auto and Manual modes, Bag Check Indicator and Filter Cleaning Indicator
D3. Auto Mode Activation Button*
D4. Manual Mode Activation Button*
D. On/Off Pedal
E. Bag Check Indicator**
F. Cord Reel Pedal
G. Carry Handle
H. Bag
I. Bag Holder
J. Bag Door Release Latch
K. Hose
L. Intelligent Handle With Soft Grip, and Integrated Dusting Brush*
M1. Suction Regulator*
M. Telescopic Tube**
N1. Telescopic Tube Secure Connection*
N2. Telescopic Tube Adjuster**
N. Carpet and Floor Nozzle Secure Connection*
O. Floor Type Selector Pedal
Q1. Nozzle Suction Control Slider
Q2 MIN Mode*
Q3. MAX Mode*
R. Carpet and Floor Nozzle (GP)**
S1. Pre-Motor Filter Frame
S2. Pre-Motor Filter
T. Exhaust Filter
U. Tools Holder
V. Crevice Tool
W. Furniture Nozzle
X. Pet Hair Remover Mini Turbo Nozzle*
Y. Parquet Nozzle*
ASSEMBLING YOUR CLEANER
Remove all components from the packaging.
-
Connect the hose to the cleaner main body, ensuring it clips and locks into position. To release the hose: simply press the two latches on the hose end and pull. [1]
-
Connect the hose handle to the upper tube end. [2]
-
Connect the tube lower end to the carpet and floor nozzle** or accessories if required. [3**]
USING YOUR CLEANER
- Extract power cord and plug it into the power supply. Do not pull the cord beyond the red mark. [6]
- After connecting the telescopic tube lower end to Carpet and Floor Nozzle** or accessories if required, press the floor type selector* pedal on the nozzle to select the ideal cleaning mode for the floor type:
Hard Floor: Brushes are lowered to protect the floor.
Carpet: Brushes are raised for deeper cleaning.
*Certain Models Only ** May vary according to model
- Adjust the telescopic tube to the desired height by moving the telescopic tube adjuster ^ up and raise or lower the tube to the most comfortable cleaning position. [5^]
Carpet & Floor nozzle** :
- Hard Floor Cleaning: Press the pedal on the nozzle to switch to Hard Floor mode and adjust the suction control slider on the nozzle to MAX (maximum). In this position brushes are lowered to protect hard floors. [4a]
- Standard Carpet : Press the pedal on the nozzle to switch to Carpet mode and adjust the suction control slider on the nozzle to MAX (maximum). In this position brushes are raised. [4b]
- Long Pile Carpet: Press the pedal on the nozzle to switch to Carpet mode and adjust the suction control slider on the nozzle to MIN (minimum) mode. It can also be used to reduce the operating push force. [4c]
- Switch the cleaner on by pressing the On/Off Pedal on the cleaner main body. [8]
AUTO MODE FUNCTION:
This vacuum cleaner features smart sensors able to detect the amount of dust and debris on your floors and automatically adjust the power level. When the cleaner detects a big quantity of dust it will increase the power, And when the cleaner recognizes the floor is clean, the power will automatically decrease.
- For models equipped with rotary knob control: turn the rotary knob control on AUTO MODE and the automatic function will be set. [D1]
- For models equipped with LED Display: the cleaner starts in AUTO MODE, on display Auto Mode will be illuminated. To regulate the power level manually, press MANUAL MODE Activation button on the control panel. [D3]
POWER LEVEL REGULATION:
- For models equipped with rotary knob control: Select the power setting by turning the rotary knob on the cleaner or use the suction regulator on the handle. [D1,9]
- For models equipped with LED Display: Press Manual Mode Activation Button [D4] on the control panel, on the display MANUAL MODE will be illuminated. Then you can press the manual button to choose the desired power setting or use the suction regulator on the handle. [9]
- Switch the cleaner off at the end of use by pressing the On/Off Pedal. Unplug and rewind the power cord by pressing the cord reel pedal.
- The tube can be parked for temporary storage while in use, or in the storage position when not in use. [10]
CLEANER MAINTENANCE
For models equipped with LED display, * (see) both full bag and filter cleaning are signaled by a specific red light on the display.
For models equipped with rotary knob control (see D1), the red LED turns on if the bag is full and/or if some obstructions occur.
Replacing the Dust Bag
Please check the bag, if necessary, replace it.
- Press the bag door release latch and open the bag door. [11]
- Lift the handle of the bag holder up. [12]
- Hold the bag with the holder over a bin. Press the red button to automatically release the bag without any contact with dust. [13]
- Fold a new bag and insert the collar into the bag holder. [14,15]
- Refit the bag with holder back into the appliance. [16]
- Close the bag door.
WARNING: The bag door will NOT close if the dust bag and/or the bag holder are not assembled to the cleaner. Always ensure the bag is present when closing the bag door.
REMEMBER: The bag check indicator also turns red (F or )** if an obstruction occurs. In this case refer to 'Removing a Blockage from the System'.
Cleaning the Filters
To ensure constant optimum cleaning performances:
- For models equipped with LED display* (see ): please wash the filters when the filter indicator red light is on and then press the MANUAL MODE activation button for 3 seconds to turn off the red indicator light.
- For models not equipped with LED display, please wash the filters after each 5 bag changes.
Cleaning the pre-motor filter:
- Lift the bag door release latch to open bag door and remove the bag. [11,12]
- Remove the pre-motor filter frame from the cleaner. [19]
- Remove the filter from the pre-motor filter frame. [20]
- Wash the pre-motor filter and the pre-motor filter frame using warm water, and allow it to dry thoroughly before inserting into the cleaner. [20,21]
Cleaning the exhaust filter:
- Unclip the exhaust filter cover and remove the exhaust filter pack. [17,18]
- Wash the exhaust filter pack under warm water, and allow it to dry thoroughly before inserting into the cleaner. [20,21]
Remember: Do not use hot water or detergents. In the unlikely event of the filters becoming damaged, fit a Genuine Hoover replacement. Do not try and use the product without dust bag or filters fitted.
Cleaning the permanent cloth dust bag\* (\*Certain model only)
To maintain optimum performance we recommended that you wash the permanent cloth dust bag after every 5 full bags. Empty the contents of the bag into a bin, wash the bag under warm water, remove excess water and leave to dry fully before replacing.
Removing a blockage from the system
If the bag check indicator remains lit (F or ):
- Check if the bag is full. If so refer to 'Replacing the Dust Bag'.
- If it is not full, then
A. Do the filters need cleaning? If so refer to 'Cleaning the Filters'.
B. Check if there is any other blockage in the system.
- Use a cord or a stick to remove any blockage from the telescopic tube or flexible hose. Warning - The bag check indicator will remain red*or lit* if the cleaner is used when the bag is full, if there is a blockage or if the filters are dirty. If the cleaner is used for a significant period of time with the bag check indicator illuminated, a thermal cut out will switch the cleaner off to prevent overheating. The bag check indicator turns off once the cleaner has switched off to signal that the thermal cut out has been activated. If this should happen, switch the cleaner off, unplug and correct the fault. It will take about 30 minutes for the cut out to automatically reset.
ACCESSORIES
To obtain the best performance and efficiency it is recommended that the correct nozzles are used for the main cleaning operations. These nozzles are indicated in the diagrams by the letters GP, HF or CA.
A nozzle type GP can be used to clean both carpet and hard floor.
A nozzle type HF is suitable for use only on hard floor.
A nozzle of type CA is suitable for use only on carpet.
The other nozzles are accessories for specialist cleaning tasks and are recommended for occasional use only.
All accessories can be fitted to the end of the hose handle or to the end of the fixed tube (except for dusting brush).
The Crevice Tool and Furniture nozzle are stored on the tube, while the Dusting brush is stored underneath the hose handle.
- Crevice Tool * – For corners and hard to reach areas.
- Dusting Brush * – For bookshelves, frames, keyboards and other delicate areas.
- Furniture Nozzle * – For soft furnishings and fabrics.
• C&F Nozzle : For carpets and hard floors. - Parquet Nozzle* – For parquet floors and other delicate floors.
- Pet Hair Remover Mini Turbo Nozzle* – Use the mini turbo nozzle on stairs or for deep cleaning on textile surfaces.
IMPORTANT: Do not use mini turbo nozzle on rugs with long fringes, animal hides and carpet pile deeper than 15mm. Do not keep the nozzle stationary while the brush is rotating.
USER CHECKLIST
Should you have a problem with the product, complete this simple user checklist before calling your local Hoover service.
- Is there a working electricity supply to the cleaner? Please check with another electrical appliance.
- Is the Bag over-filled? Please refer to 'Cleaner Maintenance'.
- Is the filter blocked? Please refer to 'Cleaner Maintenance'.
- Is the hose or nozzle blocked? Please refer to 'Removing a blockage from the system'.
- Has the cleaner overheated? If so, it will take approximately 30 minutes to automatically reset.
IMPORTANT INFORMATION
Hoover spares and Consumables
Always replace parts with genuine Hoover spares. These are available from your local Hoover dealer or direct from Hoover. When ordering parts always quote your model number.
Hoover Service
Should you require service at any time, please contact your local Hoover Service Office.
Quality
HOOVER's factories have been independently assessed for quality. Our products are made using a quality system which meets the requirements of ISO 9001.
Your Guarantee
The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee.
Subject to change without notice.
GB