Dim Sum 27610 - Steamer Mellerware - Free user manual and instructions

USER MANUAL Dim Sum 27610 Mellerware

Three-tiered white cooking steamer with fresh vegetables and fish, no visible text or labels

complies with INTERNATIONAL

IEC60335

SAFETY SPECIFICATIONS

800W

2 YEAR

WARRANTY

Model:

27610

2YEAR

WARRANTY

1YEAR RETAIL &

1YEAR EXTENDED

Register online: www.mellerware.co.za

Dear customer,

Thank you for choosing to purchase a Mellerware brand product. Thanks to its technology, design and operation and the fact that it exceeds the strictest quality standards, a fully satisfactory use and long product life can be assured.

Exploded view diagram of a cooking pot with numbered parts for identification

1. Parts description

1. Lid
2. Rice bowl (1L capacity)
3. Steam basket No.3
4. Base with built-in egg holder
5. Steam basket No.2
6. Steam basket No.1
7. Liquid collector
8. Removable turbo ring
9. Inside Maximum water level indicator
10. Heating element
11. Water tank
12. Power light indicator
13. 60-minute timer
14. Exterior water level indicator

2. Safety advice and warnings!

Read these instructions carefully before switching on the appliance and keep them for future reference. Failure to follow and observe these instructions could lead to an accident. Clean all the parts of the product that will be in contact with food, as indicated in the cleaning section, before use.

2.1. Use or working environment:

2.1.1. Keep the working area clean and well lit. Cluttered and dark areas invite accidents.
2.1.2. Use the appliance in a well ventilated area.
2.1.3. Do not place the appliance on hot surfaces, such as cooking plates, gas burners, ovens or similar items.
2.1.4. Keep children and bystanders away when using this appliance.
2.1.5. Place the appliance on a horizontal, flat, stable surface suitable for withstanding high temperatures and away from other heat sources and contact with water.
2.1.6. Keep the appliance away from flammable material such as textiles, curtains, cardboard or paper, etc.
2.1.7. Do not place flammable material near the appliance.
2.1.8. Do not use the appliance in association with a programmer, timer or other device that automatically switches it on.
2.1.9. Do not use the appliance if the cable or plug is damaged.
2.1.10. Ensure that the voltage indicated on the rating label matches the mains power supply voltage before plugging in the appliance.
2.2.11. Connect the appliance to the mains power supply with an earth socket withstanding a minimum of 10 amperes.
2.1.12. The appliance's plug must fit into the mains power supply socket properly. Do not alter the plug.
2.1.13. If using a multi plug check ratings carefully as the current used by several appliances could easily exceed the rating of the multi plug.
2.1.14. If any of the appliance casings breaks, immediately disconnect the appliance from the mains power supply to prevent the possibility of an electric shock.
2.1.15. Do not use the appliance if it has fallen on

the floor or if there are visible signs of damage.

2.1.16. Do not force the power cord. Never use the power cord to lift up, carry or unplug the appliance.
2.1.17. Do not wrap the power cord around the appliance.
2.1.18. Do not clip or crease the power cord.
2.1.19. Do not allow the power cord to hang or to come into contact with the hot surfaces of the appliance.
2.1.20. Check the state of the power cord. Damaged or tangled cables increase the risk of electric shock.
2.1.21. The appliance is not suitable for outdoor use.
2.1.22. Power cord should be regularly examined for signs of damage, and if the cord is damaged, the appliance must not be used.
2.1.23. Do not touch the plug with wet hands.

2.2. Personal safety:

2.2.1. CAUTION: Do not leave the appliance unattended during use as there is a risk of an accident.
2.2.2. Do not touch the heated parts of the appliance, as it may cause serious burns.
2.2.3. This appliance is only for domestic use, not for industrial or professional use. It is not intended to be used by guests in hospitality environments such as bed and breakfast, hotels, motels, and other types of residential environments, even in farm houses, areas of the kitchen staff in shops, offices and other work environments.
2.2.4. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
2.2.5. This appliance is not a toy. Children should be supervised to ensure that they do not play with the appliance.
2.2.6. Lift and open cover carefully to avoid scalding and allow water to drip into steamer.
2.2.7. Do not reach into the appliance while steaming. If you need to check on the cooking progress or to stir, use a utensil with a long handle.

2.3. Use and care:

2.3.1. Fully unroll the appliance's power cable before each use.
2.3.2. Do not use the appliance if the parts or accessories are not properly fitted.
2.3.3. Do not use the appliance when empty.
2.3.4. Do not turn the appliance over while it is in use

or connected to the mains power supply.

2.3.5. Do not cover the cooking surface or food with
aluminum foil and other similar materials.
2.3.6. Unplug the appliance from the mains power supply when not
in use and before undertaking any cleaning task.
2.3.7. This appliance should be stored out of reach of children.
2.3.8. Do not store the appliance if it is still hot.
2.3.9. Never leave the appliance unattended when in use and keep out of the reach of children.
2.3.10. If, for some reason, the appliance were to catch fire, disconnect the appliance from the mains power supply and DO NOT USE WATER TO PUT THE FIRE OUT.

2.4. Service:

2.4.1. Make sure that the appliance is serviced only by suitably qualified technician, and that only original spare parts or accessories are used to replace existing parts/accessories.
2.4.2. If the power cord is damaged, the manufacturer or its service agent or a similarly qualified person must replace it in order to avoid a hazard.
2.4.3. Any misuse or failure to follow the instructions for use renders the guarantee and the manufacturer's liability null and void.

3. Instructions for use

3.1. Before use:

3.1.1. Remove the appliance's protective film(if applicable).
3.1.2. Before using the product for the first time, clean the parts that will come into contact with food in the manner described in the cleaning section.
3.1.3. Put the steamer on a stable, level, heat-resistant surface, near a power socket, and out of reach of children.

3.1.4. Steam will escape, so don't put it near curtains, under shelves or cupboards, or near anything that might be damaged by the escaping steam.

3.1.5. Have dinner plates or a tray handy to put the baskets on afterwards.

3.2. Assembly of the food baskets:

3.2.1. The basket handles are marked with one (Bottom), two (Middle) and three (Top) markings.

3.2.2. Put the diffuser on top of the reservoir.

3.2.3. Place the bottom basket (basket 1) on top of the diffuser.

3.2.4. Place the middle basket (basket 2) on top of the bottom one.

3.2.5. Place the top basket (basket 1) on top of the middle one.

3.2.6 Place the lid on top of basket 3.

3.3. Use and care:

3.3.1. Place the diffuser on top of the steamer.

3.3.2. The diffuser directs the steam through the steam holes in the bottom basket. It also prevents the element and the steamer being overwhelmed by juices from the cooking foods.

3.3.3. Before fitting the baskets, fill the water directly into the water reservoir to the max line. This will allow for 60 minutes of steaming, which is enough time for steaming most foods.

3.3.4. Don't add anything to the water. Add seasoning, marinades, etc to the food, NOT the water. They won't circulate, they'll concentrate in the steamer, possibly damaging the internal surfaces and the element.

3.3.5. To allow the steam to circulate, pack the food loosely in the baskets. Whenever possible, use single layers of food. Leave spaces between the pieces. When layering food in the basket, leave spaces between the pieces in each layer to let the steam circulate through the layers.

3.3.6. For uniform cooking; try to cut all pieces of food in a basket to roughly the same size; put larger pieces, or food with longer cooking times nearest the reservoir and put smaller pieces, or food with short cooking times, furthest from it.

3.3.7. Don't worry too much about overcooking - steaming is a relatively gently cooking method and a few minutes extra generally won't matter.

3.3.8. Juices from the upper baskets will drip into

the baskets below. Don't put delicate flavours below strong ones, or vegetables below greasy foods.

3.3.9. Put the lid on top of the topmost basket.

3.3.10. Don't try to steam without the lid in place. The food won't cook, the water won't last and you will fill the kitchen with steam.

3.3.11. Plug the steamer into the power socket and switch the socket on.

3.3.12. Turn the timer dial to the desired steaming time. The red indicator light will come on to indicate the steaming process has begun. The indicator light will turn off once the timer has run out.

3.3.13. When cooking rice, fill the rice bowl with water in addition to the water in the reservoir. The amount of water added to the rice bowl should be roughly one and a quarter times the volume of the rice.

3.3.14. Place the rice bowl in the topmost basket and allow it to steam.

NB Do not place the rice bowl in any other basket other than the topmost basket. Juices from other foods will alter the flavour of the rice and the additional liquid may make the rice mushy.

3.4 Once you have finished using the appliance:

3.4.1. Allow appliance to cool down.

3.4.2. Unplug the appliance from the mains power supply.

3.4.3. Clean the appliance as described in the cleaning section.

4. Cleaning:

4.1. Disconnect the appliance from the mains power supply and allow it to cool completely before undertaking any cleaning task.

4.2. Do not clean clear plastic bowls and baskets with the abrasive side of a sponge or pad.

4.3 Empty the water basin and change the water after each use.

4.4. Do not immerse the base in water. Fill the water basin with warm soapy water and wipe with a cloth. Rinse thoroughly.

4.5. Wipe the base with a damp cloth.

4.6. Clean the appliance on a regular basis.

4.7. Clean the outer parts of the appliance with a damp cloth with a few drops of washing-up liquid

and then dry. CAUTION! Do not immerse electrical parts of the appliance in any liquid.

4.8. Do not use solvents, or products with an acid or base pH such as bleach, or abrasive products, for cleaning the appliance.
4.9. Never submerge the appliance in water or any other liquid or place it under running water.
4.10. Storage of your steamer: The baskets have been designed to stack, to occupy less storage space than conventional steamers. Reverse the order of the baskets. Put the middle basket inside the largest one, then put the smallest basket inside the middle one. Now put the rice bowl inside the smallest basket, then put the lid on top of the lot.

5. Anomalies and repair:

5.1. Take the appliance to an authorised support centre if product is damaged or other problems arise.
5.2. If the connection to the mains has been damaged, it must be replaced and you should proceed as you would in the case of damage.

Food Size/Preparation		Time
Artichokes Whole	25-40min
Asparagus Whole	spears peeled slightly	7-13min
Beets Whole unpeeled 35-50 min
Broccoli Trimmed	stalks 8-12min
Brussel sprouts Whole	8-15min
Butternut 1 inch pieces	7-10min
Cabbage Cut in wedges	6-10min
Carrots	1/4 inch pieces	7-10min
Cauliflower	Florets	5-10min
Corn	Whole, husks removed	7-10min
Green beans	Whole 6-10min
Mushrooms	whole, 200g	10-13min
Leeks	Trimmed cut in half	5-8min
Peas	Fresh, shelled	2-4min
Peppers Deseeded, sliced	10min
Potatoes whole	15-20min
Potatoes 1/2 inch pieces	8-12min
Spinach	Whole leaves 3-5min
Sweet potatoes	Cut into chunks	8-12min
Chicken breasts	Boneless fillets, 400g	10-15min
Chicken	Drumsticks 30min
Fish	Fillets, 200g	10min
Fish	Whole, 220g	23min
Prawns	100g	10min
Lobster tail	Frozen, 2 pieces	20-25min
Duck breast	Whole boneless, 300g	20min
Pork fillet	160g	20min
Lamb steaks 200g	20min
Sausages	170g, pricked	15min

Geagte kliënt,

Exploded view diagram of a cooking pot with numbered parts for identification

1. Parte beskrywing

1. Deksel
2. Rys bak (1L kapasiteit)
3. Stoom mandjie No.3
4. Basis met ingeboude eier houer
5. Stoom mandjie No.2
6. Stoom mandjie No.1
7. Vloeistof versamelhouer
8. Verwyderbare turbo ring
9. Binne maksimum water vlak aanwyser
10. Verhittings element
11. Water tenk
12. Krag lig aanwyser
13. 60-minute tydhouer
14. Buite water vlak aanwyser

6. Anomalies and repair:

6.1. Take the appliance to an authorised support centre if product is damaged or other problems arise.

6.2. H the connection to the mains has been

damaged, it must be replaced aoo you should proceed as you would in the case of damage.

Kos Groote/Voor-bereiding		Tyd
Artisjokke Heel 25-40min
Aspersies Heel effens skoongemaak		7-13min
Beet Heel,ongeski	35-50 min
Broccoli getrim 8-12min
Brusselse spruite	heel 8-15min
Botterskorsie 1 duim stukke 7-10min
Kool Sny in skywe	6-10min
Wortels 1/4 duim stukke	7-10min
Blomkool	blommetjies 5-10min
Mielie	Heel 7-10min
Groen bone Heel 6-10min
Sampioene	heel, 200g 10-13min
Preie	Gesny in twee 5-8min
Ertjies	Vars 2-4min
Rissies	Ontpit, gesny	10min
aartappels	heel 15-20min
aartappels	1/2 duim stukke	8-12min
Spinasie	heel 3-5min
Patats	In stukke	8-12min
Hoender bors	beenlose fillets, 400g	10-15min
Hoender	beentjies	30min
Vis	Fillets, 200g 10min
Vis	Heel, 220g	23min
Garnale	100g	10min
Kreef stert	Gevries 2 stukke	20-25min
Eend bors heel 300g	20min
Vark fillet	160g	20min
Lam steaks	200g	20min
Worsies 170g, gebrik	15min

Estimado cliente,

Exploded view diagram of a cooking pot with numbered parts for identification

Exploded view diagram of a cooking pot with numbered parts for identification

Exploded view diagram of a cooking pot with numbered parts for identification

Thank you for purchasing a Mellerware product. Mellerware guarantees that your product has been thoroughly inspected and tested before being dispatched and is free from mechanical and electrical defects and complies with the applicable safety standards. With every Mellerware product purchased you get a 2 year warranty as detailed in the terms and conditions below.

First Year – 1 Year Retail Warranty:

Should defects due to faulty parts or workmanship develop, under normal use, within 12 months from the original purchase date, please return the product to the store from where it was purchased for repair free of charge. However, for the customer's convenience we will replace products where the purchase price is equal to or less than R750 incl. VAT

Second Year – 1 Year Extended Warranty

Mellerware takes pride in their product quality and therefore offer an extended 12 month warranty over and above the 1 Year Retail Warranty. Should defects due to faulty material or workmanship develop, under normal domestic use, after the 12 month period and within 24 months from the original date of purchase, please return the product postage pre-paid to Mellerware for repair. Mellerware will repair the product free of charge and return it to you directly. Mellerware will replace a product with a similar product in the same or better condition, if the repair cannot be conducted for whatever reason.

NB: The 1 Year Extended Warranty is only valid for customers who have registered their warranty online at www.mellerware.co.za within the first year after making their purchase. See overleaf for details and instructions.

Before returning your product, check the following:

• Your household mains supply socket is in good condition, working and switched on.
• The mains supply circuit is not overloaded (White trip switch on your DB board is off).
• You have read the trouble shooting guide in your Instructions for Use.
• All accessories and parts are present.

The following conditions apply:

1. Please ensure you retain your original receipt as this must be presented when making a claim under the terms of the warranty. It is impossible to determine the warranty period without your original proof of purchase, so please keep this in a safe place. (NB. Your warranty can be scanned onto the Mellerware web site for safe storage – see reverse side for details.)

2. If a refund or exchange is required the product must be complete with all accessories, parts and packaging. Missing parts will render the warranty void.

3. Upon receipt of your appliance, check it for any transport damage to ensure it is safe for use. Return it to the store as soon as possible for exchange if damaged. The warranty is void if products are damaged after use, so please do not use the damaged product.
4. Your product is designed for normal domestic

household use. Failure to read and comply with the instructions for use, cleaning and maintenance will render your warranty void, so please read these instructions carefully to ensure your safety, and to get the most effective use from the product. (e.g. not removing lime scale; water deposits; insect infestation, and/or burnt products)

1. Any abuse, negligent, improper or accidental use or care will render the warranty void and Creative Housewares (Pty) Ltd will not be liable for any loss or damage.
2. Any attempted repair, or replacement of unauthorised parts will render the warranty void, so please contact an authorised service centre or service agent for any service or repair requirements.
3. NB: The warranty on replaced products will be from the original date of purchase and not from when the date replacement was made.
4. All repairs carry a 3 month warranty even if this falls outside of the 2 year warranty period.
5. Mellerware will attempt to conduct repairs within reasonable time in line with industry standards but cannot be held responsible or liable for any circumstances not under our control.
6. Terms and Conditions are subject to change without prior notice.

Repairs Out of the Warranty Period

If service or repair becomes necessary outside the warranty period, this service is still available however all transport/postage, spares and labour costs will be for the customers' account. All chargeable repairs will require the customers' written acceptance of the quote. Once the go-ahead has been received Mellerware will undertake to conduct the repair within a reasonable time and maintain the condition of the product as received. All repairs are warranted for 3 months from the date of the repair.

For any service, enquiries and complaints please contact our Customer Care on 086 111 5006 or e-mail [e-mail] from 08h00 to 15h00 Monday to Friday excluding public holidays. Please also note that the company is normally closed for 2 weeks around Christmas and New Year.

Please send all products for repair postage pre-paid to one of the service centres listed on the back of this page.

ONLINE WARRANTY REGISTRATION

Why register your warranty?

We at Mellerware pride ourselves on bringing premium quality appliances to market, and as a commitment to this level of quality we offer a 2 year warranty (1 Year Retail + 1 Year Extended) on all of our products. We often hear that our customers lose their receipts and can therefore no longer claim if they have a problem. To take advantage of the 1 Year Extended Warranty you will need to register your warranty online within the first year of purchase in order to make a valid claim. Now you can register your product, upload your warranty online, never have to worry about losing your receipt again and enjoy the benefit of your 2 year warranty.

Added Benefits

In addition to providing you with an online profile of your registered products we will also provide a host of value added benefits:

• Incentives and Competitions for registered users
- New recipes or ideas for your products
- New product developments – be the first to get the latest appliances
• Special offers on promotional items

How to Register your Online Warranty?

STEP1 Create your user profile:

If you haven't done so already, simply visit www.mellerware.co.za, click on the "Product Registration" link and follow the easy instructions. You will receive a username and password once registered. This will give you access to your user profile.

QR code image containing encoded data, no visible human-readable text

STEP2 Pick a registration method:

DESKTOP/LAPTOP

• Open your internet browser and visit www.mellerware.co.za
• Click on the "Registration" link and login using your user name and password.
• Click on "Register your products and upload receipts" and follow the easy instructions.
• Scan and upload your receipt

SMART PHONE/ TABLET

• Scan the QR code above or visit www.mellerware.co.za
• Click on the "Registration" link and login using your user name and password.
• Click on "Register your products and upload receipts" and follow the easy instructions.
• Scan or take a photo and upload your receipt.

FAX

• Fax the following to 021 931 4058
- First Name and Surname
- Contact telephone and fax number.
• Product Model number and Type.
- Traceability Code (found on a label on the product)
• A clear and legible copy of your receipt.

Notes:

1. The online warranty system is a safe storage facility for your receipt.
2. You will be required to register on the Mellerware website. You will receive a username and password once registered. This will give you access to your profile.
3. From your profile you will be able to load products that you have purchased. In order to successfully register your warranty you will need to either scan and upload, or fax through your receipt to us.
4. All instructions on how to load your products are available

inside your profile.

1. Please note that you must check that your receipt has been uploaded correctly. Creative Housewares cannot be held responsible for faxes or files not received.
2. For assistance with registration please email: [e-mail]

NB: Your 1 year extended warranty is only valid if your product is registered online within the first year after purchasing your Mellerware product. Failure to register your product on-line within the first year will render the extended warranty as void.

creative housewares

National Service Centre: 086 111 5006

e-mail: [e-mail]

www.creativehousewares.co.za

Cape Town

20 Tekstiel Street, Parow, Cape Town, 7493,

South Africa • P.O. Box 6156 Parow East, 7501,

South Africa Tel: [phone]

Fax: [phone]

Durban

35 Adrain Road, Windermere,

Durban. South Africa. 4001

Tel: [phone]

Fax: [phone]

Johannesburg

Unit 25 & 26 San Croy Office Park

Die Agora Road, Croydon, 1619

Tel:[phone]

Fax:[phone]

mellerware®

makes life easier

QR code image containing encoded data, no visible human-readable text

FAKS

20 Tekstiel Street, Parow, Cape Town, 7493,

South Africa • P.O. Box 6156 Parow East, 7501,

South Africa Tel: [phone]

Fax: [phone]

Durban

35 Adrian Road, Windermere,

Durban, South Africa, 4001

Tel: [phone]

Fax: [phone]

Johannesburg

Unit 25 & 26 San Croy Office park

Die Agora Road, Croydon, 1619

Tel: [phone]

Fax: [phone]

Durban

35 Adrain Road, Windermere,

Durban, South Africa, 4001

Tell: [phone]

Fax: [phone]

creative housewares

20 Tekstiel St, Parow. cape Town. 7493, RSA

P.O. Box 6156 Parow East, 7501, RSA

[phone] / Helpline: 086 111 5006

[phone] [phone]

www.creativehousewares.co.za

Johannesburg

Unit 25 & 26 San Croy Office Park

Die Agora Road, Croydon, 1619

Tell: [phone]

Fax: [phone]