RLC-840A - Surveillance Camera REOLINK - Free user manual and instructions

Product type	IP PoE surveillance camera
Brand	Reolink
Model	RLC-840A
Power supply	PoE (IEEE 802.3af) or 12V DC power adapter
Dimensions	Φ117 x 86 mm
Weight	570 g
Operating temperature	-10°C to +55°C
Night vision	Infrared LED and warm lights 3000K
Audio	Built-in microphone and speaker (two-way audio)
Storage	microSD card (internal slot)
Connection	Ethernet RJ45 (PoE)
Mounting	Ceiling or wall (template provided)
Box contents	Camera, waterproof cover, screw bag, 1m Ethernet cable, mounting template, reset pin, quick start guide, surveillance sticker
Software compatibility	Reolink App (smartphone) and Reolink Client (PC)
Reset	Reset button (hold 5 seconds)
Firmware update	Via the app or client
Warranty	2 years (limited warranty)
Cleaning	Soft cloth for the dome
Certifications	FCC, ICES-003, CE
Repairability	Online technical support (support.reolink.com)

Frequently Asked Questions - RLC-840A REOLINK

How to reset the camera to factory settings?

Use the provided reset pin to press and hold the reset button for approximately 5 seconds. The camera will restart with factory settings.

How to install a microSD card?

Loosen the cover screws with a screwdriver (not provided) to access the slot. Insert the microSD card with the contacts facing up until it clicks.

The camera does not power on, what to do?

Check that the camera is properly powered via a PoE switch/injector, Reolink PoE NVR, or a 12V power adapter. Try a different PoE port or another Ethernet cable.

How to improve image quality?

Clean the dome with a soft cloth, ensure the area is well-lit and the camera is not pointed at a light source or window. Update the firmware if necessary.

Can I use the camera without an NVR?

Yes, the camera can be used standalone with the Reolink app or PC client. It can also be connected to a Reolink PoE NVR for centralized management.

How to connect the camera to the Reolink app?

Download the Reolink app on your smartphone. Connect the camera to your network via PoE, then follow the on-screen instructions in the app to add the camera.

What is the maximum Ethernet cable length?

For a reliable PoE connection, the standard maximum length is 100 meters. Use a quality Ethernet cable.

Is the camera waterproof?

Yes, the camera has an IP weatherproof rating suitable for outdoor use (rain, snow). However, it should not be submerged in water.

How to update the firmware?

Open the Reolink app or PC client, go to the camera settings and check for updates. Follow the instructions to install the latest version.

What to do if the image is blurry?

Clean the dome, adjust the viewing angle, and ensure adequate lighting. If the problem persists, reset the camera or contact Reolink support.

USER MANUAL RLC-840A REOLINK

If you need any technical help, please visit our official support site and contact our support team before returning the products, https://support.reolink.com.

CET PRODUCT SERVICE SP. Z O.O.

Ul. Dluga 33 102 Zgierz, Polen

CET PRODUCT SERVICE LTD.

Beacon House Stokenchurch Business Park, Ibstone Rd, Stokenchurch High Wycombe, HP14 3FE, United Kingdom

Nov 2023

QSG1_A

58.03.006.0074A

EN/DE/FR/IT/ES

Item No.: P327/P337/P347

Quick Start Guide

Apply to: RLC-540A/RLC-840A

@ReolinkTech https://reolink.com

EN

Contents

What's in the Box 2

Camera Introduction 3

Connection Diagram 5

Set up the Camera 6

Mount the Camera 7

Troubleshooting 10

Specification 11

Notification of Compliance 11

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What's in the Box

Camera Waterproof Lid Pack of Screws

1M Ethernet Cable

Mounting Template

Reset Needle

Quick Start Guide

Surveillance Sticker

NOTE:

* Quantity of accessories varies with the camera model you purchase.

Camera Introduction

PoE Camera

Mount

Built-in Mic

3000K Warm Lights

Lens

IR LEDs

Daylight Sensor

Waterproof Lid

Power Port

Network Cable

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microSD Card Slot

*Loosen the screws with a screwdriver (not included) to access the microSD card slot

Insert the microSD card with its contact pins facing upward into the slot.

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Reset Button

* Press and hold the reset button for 5s with a pin to restore factory settings.

Speaker

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Connection Diagram

Before initial setup, follow the steps below to connect your camera.

1. Connect the camera to a PoE injector with an Ethernet cable.

2. Use the power adapter to power on the PoE injector and connect it to your router.

NOTE: You can power the camera with a PoE switch, PoE injector, Reolink PoE NVR or a DC 12V power adapter (not included in the package).

PoE IP Camera Ethernet Cable Router PoE Injector* Power Adapter

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Set up the Camera

Download and launch the Reolink App or Client software, and follow the onscreen instructions to finish initial setup.

- On Smartphone

Scan to download the Reolink App.

- On PC

Download path of the Reolink Client: Go to https://reolink.com > Support > App & Client.

NOTE:

- If you are connecting the PoE camera to a Reolink PoE NVR, please set up the camera via the NVR interface.

Mount the Camera

Installation Tips

• Do not face the camera towards any light sources.
• Do not remove the protective film from the dome cover until the installation is complete.
• Do not point the camera towards a glass window. Or, it may result in poor image quality because of the window glare by infrared LEDs, ambient lights or status lights.
• Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image quality. To ensure the best image quality, the lighting condition for both the camera and the capture object shall be the same.
• To ensure better image quality, it's recommended to clean the dome cover with a soft cloth from time to time.
• Make sure the power ports are not directly exposed to water or moisture and not blocked by dirt or other elements.
• With IP waterproof ratings, the camera can work properly under condi-
  tions like rain and snow. However, it doesn't mean the camera can work underwater.
• Do not install the camera at places where rain and snow can hit the lens directly.

Install the Camera

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Put the mounting template on the ceiling and drill holes at the indicated locations, then insert the drywall anchors.

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Screw the dome cover off the camera base with the hex key.

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NOTE: Keep the protective film on the dome cover until the installation is complete.

Screw the camera base to the ceiling.

Adjust the camera's viewing angle as needed.

Align the arrows and the notch according to the diagram.

1. Arrows on camera base
2. Notch on camera module
3. Arrow on camera top

Attach the dome cover to the camera base by tightening the screws.

NOTE: Remove the protective film from the dome cover after the installation.

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Troubleshooting

Camera is not Powering on

If your camera is not powering on, please try the following solutions:

• Make sure your camera is powered on properly. The PoE camera should be powered by a PoE switch/injector, a Reolink NVR or a 12V power adapter.
• If the camera is connected to a PoE device as listed above, connect it to another PoE port and check again.
• Try again with another Ethernet cable.

Picture is not Clear

If the picture from the camera is not clear, please try the following solutions:

• Check the camera dome cover for dirt, dust or spiderwebs, and clean the dome cover with a soft, clean cloth. The dust-absorber included in the package is recommended.
• Point the camera to a well-lit area, the lighting condition will affect the picture quality a lot.
• Upgrade the firmware of your camera to the latest version.
• Restore the camera to factory settings and check out again.

Specification

Operating Temperature: -10°C\~+55°C (14°F\~131°F)

Size: Φ117x 86mm

Weight: 570g

For more Specifications, visit https://reolink.com/.

Notification of Compliance

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

ISED Compliance Statements

This Class B digital apparatus complies with Canadian ICES-003.

Simplified EU Declaration of Conformity

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Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of EMC Directive 2014/30/EU and LVD 2014/35/EU.

Correct Disposal of This Product

This marking indicates that this product should not be disposed with other household wastes, throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Limited Warranty

This product comes with a 2-year limited warranty that is valid only if purchased from Reolink Official Store or a Reolink authorized reseller. Learn more:

https://reolink.com/warranty-and-return/.

Terms and Privacy

Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of reach of children.

DE

Inhaltsverzeichnis

Lieferumfang 14

Über die Kamera 15

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microSD-Kartenslot

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Verbindungsdiagramm

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Bringen Sie die

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Fente Carte microSD

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Telecamera Coperchio

Impermeabile

Confezione

Ethernet 1m

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Slot Scheda MicroSD

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Pulsante di Reset

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Ranura para tarjetas microSD

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