FREEDOM - Pool POLARIS - Free user manual and instructions

USER MANUAL FREEDOM POLARIS

Cordless Robotic Cleaner

WARNING FOR YOUR SAFETY – For anything other than the routine cleaning and maintenance described in this guide, this product must be serviced by a qualified professional with sufficient experience in pool equipment installation and maintenance so that all of the instructions in the product’s complete installation and operations manual can be followed exactly. All safety instructions in the complete manual must be followed explicitly in order to prevent injury hazards. Improper installation and/or operation may void the warranty. Never turn the cleaner on unless it is fully submerged in the water. Doing so may void the warranty and may cause severe damage to the cleaner motors. Owner’s Manual Manuel du propriétaire El manual del propietarioPage 2 ENGLISH Polaris

Cordless Robotic Cleaner | Owner’s Manual Table of Contents

SAVE THESE INSTRUCTIONS

THANK YOU FOR PURCHASING THIS POLARIS CLEANER. YOUR POLARIS ROBOTIC CLEANER HAS BEEN DESIGNED AND MANUFACTURED TO BE EASILY INSTALLED AND TO PROVIDE LOW MAINTENANCE OPERATION. PRIOR TO INSTALLING YOUR NEW POLARIS CLEANER, PLEASE DO THE FOLLOWING:

1) Apply for product registration.

2) Record your purchase information on the spaces provided below.

3) Attach your invoice (or a copy) to this page.

Taking these steps will help ensure prompt warranty service, should it be required. If service is required, please contact your original dealer. If the original dealer does not perform warranty service, please visit polarispool.com to locate an independent service company near you. If you are unable to locate a service company, please call our Technical Support department at 1.800.822.7933. RECORD YOUR POLARIS CLEANER DATA HERE: Date of Purchase Purchased From Serial Number: (located on robot head) City State/Province Zip/Postal Code

Section 1. Important Safety Instructions .........4

Section 3. General Cleaner Operation .............6

3.1 Assemble the Charging Station .....................6

6.1 Clean the Cleaner and Charging Station ......12

Cordless Robotic Cleaner | Owner’s Manual ENGLISH FCC Statement This device complies with Part 15 of the FCC Rules and IC licence-exempt RSS standard. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on, the user is encouraged to try to correct interference by one or more of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help CAUTION Any changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. NOTE: This device complies with FCC and IC RF radiation exposure limits set forth for general population. This device must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. ISED Canada Regulatory Compliance Statement This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.

2. This device must accept any interference, including interference that may cause undesired operation

of the device. SAVE THESE INSTRUCTIONSPage 4 ENGLISH Polaris

Section 1. Important Safety Instructions

READ AND FOLLOW ALL INSTRUCTIONS

Congratulations on purchasing this Polaris Robotic Cleaner. Please read through the entire manual before installing your new robotic pool cleaner. Your cleaner must be installed and operated as specified. WARNING Failure to comply with the following warnings can result in permanent injury, electrocution or death.

PREVENT ELECTRICAL SHOCK

To reduce risk of electrical shock:

• Please read the manual carefully, especially the safety instructions, and make sure you understand them fully before using the product. Only use the equipment for the purposes specifically intended by the manufacturer. Carefully follow the instructions on operation, maintenance and repair.

• This Cleaner is not suitable for use by children and people with reduced physical, sensory or mental capabilities or inexperienced people who are not familiar with the product. Children should be supervised to ensure that they do not play with the appliance, even when it is not in operation.

• Operators who perform maintenance must be fully conversant with its special features and safety regulations. Before using the cleaner, carefully read the operating manual and make sure you understand the instructions.

• Only use original spare parts, do not change the design of the Cleaner, do not remove, bypass or tamper with the safety devices installed. Themanufacturer shall not be held liable if non-original spare parts are used. Failure to comply with this requirement may seriously endanger the health and safety of people.

• Ensure the cleaner is turned off before performing any adjustment or maintenance that the user is authorized to perform. Cleaning and maintenance must not be performed by children.

• Do not use the cleaner if the top cover or brushes are damaged.

• Never use and recharge the cleaner in explosive and/or flammable environments.

• Only use the battery charger supplied by the manufacturer. Improper use may cause electric shocks, overheating or leakage of corrosive liquids from the battery.

• If any liquid leaks, wash the cleaner with water/neutralizer; in case of contact with eyes, seek medical attention. Liquid ejected from the battery may cause irritation or burns.

• If the battery charger is damaged, have it replaced by the manufacturer or an authorized Fluidra dealer. DO NOT attempt to service the battery charger. A damaged cord can lead to contact with live parts.

• The product contains magnets and components that emit electromagnetic fields. The magnets and electromagnetic fields can interfere with pacemakers, defibrillators and other medical devices. Keep a safe distance between the medical device and the product. Consult your doctor or the manufacturer of the medical device for specific information about it. If you think that the product is interfering with a pacemaker, defibrillator, or any other medical device, stop using the product starting from the distance at which you feel interference.

• Do not smoke around, or allow the cleaner to be near sparks or flames. The batteries can generate gases which could possibly ignite.

• If at any time you detect any physical damage to the cleaner chassis, such as swollen or cracked casing, STOP and do not continue discharging or charging the battery.

• Never attempt to disassemble a battery pack. A battery can produce a short circuit causing severe burns. Avoid contact between any wires or metal items that could cause sparking and short circuit the battery. If a battery leak occurs, avoid any contact with the leaking fluids and place the cleaner in a plastic bag. Wear complete eye protection, gloves and protective clothing when disposing of cleaner. If leaking fluids come in contact with skin and clothing, wash immediately with plenty of soap and water. If leaking fluids come in contact with eyes, do not rub eyes, immediately flush eyes with cool running water for at least 15 minutes and do not rub them. Seek medical attention as soon as possible.

• Do not use a battery operated appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.

• Connect unit to receptacle protected by a ground fault circuit interrupter (GFCI). Such a GFCI receptacle should be provided by a qualified installer and should be tested on a routine basis. To test the GFCI, push the test button. The GFCI should interrupt power. Push the reset button. Power should be restored. If the GFCI fails to operate in this manner, the GFCI is defective. If the GFCI interrupts power to the pump without the test button being pushed, a ground current is flowing, indicating the possibility of an electric shock. Do not use this product. Disconnect the cleaner and have the problem corrected by a qualified service representative before using.Page 5 Polaris

Cordless Robotic Cleaner | Owner’s Manual ENGLISH WARNING

• Do not enter pool while the Polaris cleaner is in water.

• To reduce the risk of electrical shock, do not use the Polaris robotic cleaner or charging station if the cord is worn or damaged. Contact Zodiac Pool Systems LLC. Technical Support immediately for proper servicing and replacement of the damaged cord.

• Do not use a battery pack or battery operated appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.

• Double insulation—For continued protection against possible electric shock, use only identical replacement parts when servicing. Do not attempt repair of the Polaris robotic cleaner, charging station, or power cord.

• Regulations and laws pertaining to the recycling and disposal of Li-Ion batteries vary from country to country as well as by state and local governments. You should check the laws and regulations where you live.

• There are a number of facilities that recycle Li-Ion batteries. The Rechargeable Battery Recycling Corporation’s web site, www.rbrc.org is an excellent source for finding a facility to handle these types of batteries. If you are not sure if your waste facility can handle Li-Ion batteries, contact them and verify if they are permitted or not.

• Remember that before any type of disposal the batteries should be discharged completely. Tape the cleaner charging contacts with electrical tape and package so as to prevent contacts accidentally coming together at any time.

• This cleaner contains a maintenance-free, rechargeable lithium ion battery pack, which must be disposed properly. Recycling is required. Battery Charger

• Use ONLY the battery charger provided with this appliance.

• The battery charger must be connected only to a supply circuit that is protected by a ground-fault by a GFCI.

PREVENT CHILD INJURY AND DROWNING

• To reduce the risk of injury, do not permit children to operate this product. The appliance is not a toy for children.

• Do not let anyone, especially small children, sit, step, lean, or climb on any equipment installed as part of your pool’s operational system. CAUTION Failure to comply with the following warnings could cause damage to pool equipment or personal injury.

• The Polaris cleaner must be installed and operated as specified.

• This product is intended for use with permanently-installed pools. Do not use with storable pools. Apermanently-installed pool is constructed in or on the ground or in a building such that it cannot be readily disassembled for storage. A storable pool is constructed so that it is capable of being readily disassembled for storage and reassembled to its original integrity.

• Clean the filter canister in the Polaris cleaner after each use.

• Do not use the product in your pool if the water temperature is above 95°F (35°C) or below 55°F (13°C). USE OF THE POLARIS ROBOTIC CLEANER IN A VINYL LINER POOL

• Certain vinyl liner patterns are particularly susceptible to rapid surface wear of pattern removal caused by objects coming into contact with the vinyl surface, including pool brushes, pool toys, floats, fountains, chlorine dispensers, and automatic pool cleaners. Some vinyl liner patterns can be seriously scratched or abraded simply by rubbing the surface with a pool brush. Ink from the pattern can also rub off during the installation process or when it comes into contact with objects in the pool. Zodiac Pool Systems LLC is not responsible for, and the Limited Warranty does not cover, pattern removal, abrasion or markings on vinyl liners.Page 6ENGLISH Polaris FREEDOM Cordless Robotic Cleaner | Owner’s Manual

The general specifications for the cleaner are as follows: WARNING Only use the battery charger supplied with the cleaner. Charge Station Supply Voltage 110-240 VAC; 50/60 Hz Class II* Supply Voltage 29.4 V DC Battery Capacity 9.6 Ah Operating Power 58 W Cleaner Size (WxDxH) 16 x 16.5 x 11 inches (41 x 42 x 28 cm) Weight of Cleaner 20 lbs. (9.1 kg) Packed Weight 33 lbs. (15.5 kg) Filtration All-purpose filter canister Cycle Lengths Variable programming Charge Temperature Max 95°F (35°C) Min 40°F (5°C) Water Temperature Range Max 95°F (35°C) Min 55°F (13°C) Operating Depth Max 13 ft. (4 m) Min 15 in. (40 cm) *Class II: An appliance with double insulation or reinforced insulation that does not require grounding. Contents The packaging should contain the following items:

Section 3. General Cleaner

3.1 Assemble the Charging Station

1. Insert the top of the charging station foot

(marked with a blue dot) into the top rear of the charging station (also marked with a blue dot). Push the lower part of the foot into the lower cavity of the charging station until clip issecure.

2. Attach the hook clip to either charging station

foot. Attach the hook to the clip.

3. Run cable through either foot cable slot.

Cable slots Figure 2. Assemble Charging Station CAUTION To prevent damage to the cleaner, be sure to adhere to the following guidelines:

• Remove the cleaner from the pool after the cleaning cycle is completed.

• Store out of direct sunlight or inclement weather.

• For retrieval, pickup at waterline when notified by app or use the manual retrieval hook.

• Take additional care when lifting the cleaner out of the pool. Itbecomes heavier when filled with water.

• Always remove the cleaner from pool when super chlorinating or adding acid.

• Do not handle cleaner while it is in operation.

• Ensure that the cleaner is not in running mode before handling.Page 7 Polaris

Cordless Robotic Cleaner | Owner’s Manual ENGLISH WARNING DO NOT use an extension cord with the charging station

• Follow all charging instructions and do not charge outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.

• When charging, cleaner must NOT be exposed to direct sunlight, rain or inclement weather, heat ignition sources, pool and spa chemicals or water. DO NOT position cleaner and charging station on direct contact with soil.

• Charging station is outdoor-rated.

1. Select a charging location (GFCI outlet) at

least 11.5 ft (3.5 m) away from the pool, out of direct sunlight, rain or inclement weather, and with adequate Wi-Fi strength.

(3.5 m) Figure 3. Charging Location

2. Align the cleaner and charging station with

the wall for easier access to the controls and handle.

3. Plug charging station into GFCI outlet.

4. Seat cleaner on charging contacts. When

correctly positioned , thecleaner will “beep” and begin charging. “BEEP” 5 h Figure 4. Plug in Charging Station and Seat Cleaner IMPORTANT

• Start the cleaner, then fully submerge in the water to start cleaning cycle.

• At the end of each cycle, remove the cleaner from the pool andrecharge.

• Clean the filter canister after each cleaning cycle.

• Do not leave your cleaner in the pool on a permanent basis. The Polaris robotic cleaner includes a safety feature that automatically stops the cleaner if it is powered on but not submerged in water. For pools equipped with a beach area, this safety feature is programmed to drive the cleaner in reverse and back into the pool when the impeller is out of the water.

5. Before using the cleaner for the first time, fully

charge the cleaner until the battery indicator shows solid green.

6. Dry the cleaner and charging contacts, then

charge the cleaner before every cleaning cycle. The battery indicator slowly blinks orange while charging, slowly blinks green when it can be used to run a cycle, and shows solid green when fully charged.

7. You can check the current charge level in the

app whenever the cleaner is on the charging station and connected to WiFi.

8. The cleaner goes into deep sleep after 8

days of inactivity to protect the battery. When all indicators are off, the cleaner is in sleep mode. Re-set the cleaner on the charging base to wake up. If this does not work, see Troubleshooting. WARNING Failure to comply with the following warnings can result in permanent injury, electrocution or drowning.

requirements, keep the charging station at least five (5) ft. (1.5 m) from the edge of the pool. CANADA: Per CEC requirements, keep the charging station at least three (3) m (10 ft.) from the edge of the pool.

• Only connect the charging station to a receptacle protected by a ground fault circuit interrupter (GFCI). Contact a certified electrician if you cannot verify that the receptacle is protected by a GFCI.

• Do not use an extension cord to connect the charging station.

• Do not allow anyone to swim while the cleaner is in the pool.

• Follow all charging instructions and do not charge cleaner outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.Page 8 ENGLISH Polaris

3.3 Information/Status LEDs

Battery Status Solid Green Fully charged. Blinking Green Ready to run a full cycle (2 h 30 min). Solid Orange Not fully charged. May not run a complete floor & wall cycle. Blinking Orange Very low battery level. Charge required. Cannot run cleaner. Blinking Red Charging error. Cleaner is too hot. Wi-Fi Connection Status Blinking Blue Pairing. Solid Blue Connected to Wi-Fi. Operating Status Blinking Blue Out of Water: Ready to submerge, start cleaning. In Water: End of cycle. Waiting for removal from pool. Blinking Red Error. See app or troubleshooting.

Floor and walls (2 h 30 min) Additional cleaning modes available in-app. If an app mode is chosen, both lights are illuminated. Floor Only (1 h 30 min) The Cleaner goes into deep sleep after 8 days of inactivity to protect the battery. When all indicators are off, the cleaner is in sleep mode. Re-set the cleaner on the charging base to wake it up. If this does not work, see troubleshooting.

3.4 Charging Station Status

Solid Green Base is receiving power Solid Red Charging is in progress Blinking Green Charging station needs to be replaced Figure 5. Charging Station Status LEDPage 9Polaris FREEDOM Cordless Robotic Cleaner | Owner’s Manual ENGLISH

1. Select Cleaning Mode using the slider by

sliding and releasing to the left or by using theApp. Floor/Wall Product or App 2.5 hrsFloor Product or App 1.5 hrsSMART In App CalculatedWaterline In App 0:45 minFigure 6. Slide and Release Left to Select ModeNOTE: Choose Floor Only mode to clean with Pool Cover on.

2. Start the cleaner using the slider by sliding and

releasing to the right or use the App. Figure 7. Slide and Release Right to Start

3. The cleaner does not begin moving until it

senses water. A blinking blue LED light means it is ready to clean.

3.6 Submerge the Cleaner

1. At the center point, submerge the cleaner in

the pool and hold in the vertical position to release any air trapped inside.

Figure 8. Submerge the Cleaner Vertically

2. Wait for bubbles to stop completely, then let

the cleaner sink to the bottom of the pool.

Figure 9. Cleaner Sinking to the Bottom of the Pool

3. Cleaning cycle will start as soon as the cleaner

detects the pool water. WARNING Do not enter pool while the robotic cleaner is in water.

1. During the last 10 minutes of the cycle, the

cleaner will climb to different walls and wait at the waterline. Remove using the handle. Water will expel to make it lighter (Not available in Floor Only mode). If the cleaner is not removed at the waterline, it will return to the floor at the end of the cycle. NOTE: If connected to the iAquaLink app, push notifications will be sent to your mobile device during this time to alert you to remove the cleaner while waiting.Page 10ENGLISH Polaris FREEDOM Cordless Robotic Cleaner | Owner’s Manual

2. For manual retrieval when cleaner is on the

floor, attach the hook (stored on the charging station) to a standard pool cleaning pole (not included). Figure 10. Removal Hook

3. Secure the hook on the cleaner handle. Bring

the cleaner to the waterline. Figure 11. Secure the Hook

4. Pull up the cleaner by the handle and hold

vertically to let the water drain into the pool. Figure 12. Drain the Cleaner

5. Charge the cleaner on the charging station out

of direct sunlight. Figure 13. Store the Cleaner NOTE: For best results, dry the cleaner and base charging contacts before charging. Periodically clean the charging contacts. See maintenance section.

The iAquaLink app is available for download from the App Store or Google Play. Before you begin installation, make sure you have the following:

• Robotic cleaner is on charging station

• Charging station is connected and plugged into a GFCIoutlet

• Smart device (phone) with Wi-Fi and Bluetooth enabled

• Wi-Fi router with sufficient signal strength atthe charging station IMPORTANT Have your Wi-Fi network password available

4.1 Download the App

Install or update the iAquaLink app from the AppStore or Google Play. Once the download is complete, select the iAquaLink icon on your smart device to open theapp.

4.2 Sign Up and Log In

Click Sign Up to create a new user account. Or, ifPage 11Polaris FREEDOM Cordless Robotic Cleaner | Owner’s Manual ENGLISH you previously set up an iAquaLink account, click Log In to access your systems. Complete all required fields in the Account Setup page and agree to the Terms and Conditions. WARNING Do not enter pool while the robotic cleaner is in water.

2. Choose “Robotic Cleaner” from the list and

choose your model type.

3. Follow on screen prompts to pair your cleaner.

4. Slide the slider right and HOLD for ten

seconds to put the cleaner in Pairing Mode. Wi-Fi LED Indicates Connection Status BLINKING - pairing SOLID - connected to internet Figure 14. Slide and Hold Right to Start

5. Follow on-screen prompts to add your cleaner

and connect to your home router. NOTE: If you have problems connecting, the Wi-Fi signalmay not be strong enough next to the pool. Try placing the charging station in another location closer to your home router (seeiAquaLinkTroubleshooting section.)

Control IMPORTANT WiFi signals cannot travel underwater. Most app functions are therefore not available during a cleaning cycle. Place the cleaner back on the charging stand to reconnect to the WiFi. WARNING Do not enter pool while the robotic cleaner is in water.

Control Home Screen App function and design is subject to change. Start Cleaning Clean Mode Battery Charge Status Green Charged: Fully charged Green Charging: Ready for use Orange Charging Orange Partially Charged

5.2 Set Cleaning Mode

1. From the main screen, select Cleaning Mode

cleaning mode is Floor/Wall.

3. From the Home screen, press the Start button

to begin cycle. The cleaner will start when it detects water and will cancel the cycle if not submerged after 5 minutes. NOTE: At the beginning of each cleaning cycle, the robot confirms your pool parameters (approximately 10minutes). During this time, thecleaner does notclimb to the waterline.Page 12ENGLISH Polaris FREEDOM Cordless Robotic Cleaner | Owner’s Manual Cleaning Mode Select Runtime Floor/Wall Product or App 2.5 hrs Floor Product or App 1.5 hrs SMART In App Calculated Waterline In App 0:45 min SMART Cycle SMART Cycle calculates a customized cleaning time optimized for your pool. On the first run of SMART Cycle, the app counts up as it calculates the optimized cleaning time. On periodic SMART Cycle cleaning, the app will count down from the optimized cleaning time. NOTE: To Recalculate SMART Cycle, go to the Set Cleaning Mode after the initial calculation.

5.3 In-App Error Messages and

Troubleshooting After removal and when connected to WiFi, the app will display any errors from the previous cleaning cycle.

1. Click on the warning symbol to view

troubleshooting advice on how to fix the issue.

2. Choose Clear Error if you believe you have

fixed the problem and want to re-try. Choose OK if you want to suspend the cleaner in error mode and work on the troubleshooting fix at a later time.

Access System Settings by pressing the gear icon in the upper right hand corner of the app screen.

Section 6. Maintenance

WARNING To avoid electric shock and other hazards which could result in permanent injury or death, disconnect (unplug) the cleaner from the power source before performing any cleaning and maintenance.

Figure 15. Charging Station Distance to Pool Edge

6.1 Clean the Cleaner and Charging

1. Always dry the cleaner before setting on the

2. Clean the charge plates ON the charging

station using a cloth or scouring pad. DO NOT use metal sponges or brushes and solvents or salt water. Figure 16. Clean the Charge Plates

3. Clean the charge plates UNDER the cleaner

using a cloth or scouring pad. DO NOT use metal sponges or brushes and solvents or saltwater.

4. Rinse the cleaner and charging station

thoroughly with clean water.

5. Dry the cleaner and charging station with a

towel. DO NOT leave the cleaner and charging station to dry in the direct sun.Page 13 Polaris

Cordless Robotic Cleaner | Owner’s Manual ENGLISH

6.2 Clean the Filter Canister

The filter canister should be cleaned at the end of each cycle befire debris dries.

1. Push the cover lock and lift the cover until it is

secured in the vertical position. Figure 17. Lift Cleaner Cover

2. Remove the filter canister assembly from the

3. Empty all debris from the filter canister, then

rinse the filter and the cleaner using a hose. Figure 18. Remove and Wash the Filter Canister NOTE: Periodically, remove the filter canister and clean thoroughly with soapy water and a soft bristle brush.

4. Replace the filter canister into the cleaner.

5. Store the cleaner on the charging station out

of direct sunlight. Figure 19. Store Cleaner on the Charging Station

Store the cleaner in a protected and dry place with an ambient temperature between 50°F (10°C) and 70°F (21° C), out of reach of children, pets, other foreign objects, etc.

• Never store or dry the cleaner in direct sunlight.

• DO NOT expose cleaner to fire, excessive temperatures, ignition sources, or pool and spa chemicals.

• DO NOT leave the cleaner in the water when not in use. Long-Term & Winter Remove the cleaner from the pool and drain all water to avoid freezing water damage (freeze damage is not covered under warranty). For long term storage, it is recommended to store the cleaner at 80-100% of battery capacity (indicated by solid GREEN battery LED). You may either:

• Leave the cleaner and charging station connected until next use.

• Disconnect and recharge the cleaner at the start of season. Store cleaner and charging station out of direct sunlight, rain or inclement weather.Page 14ENGLISH Polaris FREEDOM Cordless Robotic Cleaner | Owner’s Manual

The cleaner is fitted with PVC brushes with a “wear” indicator. Raised groove becomes partially flattened, indicating excessive wearFigure 20. Worn Brush Indicator To maintain cleaner performance at its best you need to replace the brushes as soon as one of the wear indicators is reached (even if the blade wear is not even). It is recommended that you replace the brushes when the rubber is worn down to the top of the wear indicator (or every two years, whichever comes first). To replace a worn brush:

1. Separate the edges of the brush and undo the

tabs. Remove the worn brushes.

Figure 21. Undo the Tabs of the Brush

2. To install the new brush, position the new

brush on the roller with the cleaning blades facing away from the roller.

Figure 22. Install the New Brush

3. Thread each tab into the slot provided and

gently feed it through until the heel comes out at the other side of the slot.

Cordless Robotic Cleaner | Owner’s Manual ENGLISH

4. Use a pair of scissors to cut the tabs 3/4 inch

from the heel so that they are no higher than the cleaning blade.

5. Repeat the procedure to install the second

1. Check the wear indicator or if the tracks are

loose. Pull on the inside of the old track to remove the track lip from the front wheel. Figure 25. Pull the Old Track Over the Wheel

2. Remove the old track from the front wheel,

then remove track from the rear wheel. Figure 26. Remove the Old Track

3. Replace the track on the wheel by positioning

the rib toward the body of the cleaner. Figure 27. Track Replacement OrientationPage 16 ENGLISH Polaris

4. Push one side of the track on to the wheel

and fit the rib of the track in the groove of the wheel. Figure 28. Start on One Side of the Track

5. Work the track onto the front wheel and verify

the rib of the track is positioned properly within the groove of the wheel. Figure 29. Work the Track On Around the Wheel

6. Push and position the rib of the inner side

of the track in the groove of the rear wheel. If needed, turn the wheel gently to help with installation. Figure 30. Push the Track into Place on the Wheel

7. Work the track onto the rear wheel and verify

the rib of the track is positioned properly within the groove of the wheel.

8. Push and position the rib of the inner side

of the track in the groove of the rear wheel. If needed, turn the wheel gently to help with installation.

The complete spare parts list and exploded view is available on the Polaris website.

• USA: polarispool.com

• Canada: polarispool.ca Contact your local maintenance provider to perform diagnostic tests or repairs not shown in general maintenance.

6.7 Recycling & Disposal

The battery and cleaner must be serviced and/ or replaced by a qualified service professional. DO NOT attempt to service the product yourself. Disposal of Li-Ion Batteries

• Regulations and laws pertaining to the recycling and disposal of Li- Ion batteries vary from country to country as well as by state and local governments. You should check the laws and regulations where you live.

• There are a number of facilities that recycle Li-Ion batteries. The Rechargeable Battery Recycling Corporation’s web site, www.rbrc. org is an excellent source for finding a facility to handle these types of batteries. If you are not sure if your waste facility can handle Li-Ion batteries, contact them and verify if they are permitted or not.

• Remember that before any type of disposal the batteries should be discharged completely. Tape the cleaner charging contacts with electrical tape and package so as to prevent contacts accidentally coming together at any time.

• This cleaner contains a maintenance-free, rechargeable lithium ion battery pack, which must be disposed properly. Recycling is required.Page 17 Polaris

Cordless Robotic Cleaner | Owner’s Manual ENGLISH

Section 7. Troubleshooting

Information about the cleaner status and any relevant condition will be displayed in the iAquaLink

app while the cleaner is on the charging station.

7.1 General Troubleshooting

The following list provides some helpful hints for troubleshooting common challenges when using the cleaner. User Issue Possible Cause Suggested Solution The cleaner does not stay on the pool surface or is floating excessively. There is air trapped inside the cleaner housing. Remove cleaner from pool and re-submerge (seeInstall and Submerge the Cleaner). The filter canister is full or dirty. Dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Then, re- submerge the cleaner (see Clean the Filter Canister). The cleaner is not climbing walls. The filter canister is full or dirty. Dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Then,re- submerge the cleaner (see Clean the FilterCanister). Track treads worn down. See Replacing Wear Parts. Confirm appropriate pool chemistry. Speak with your pool service professional. Do not leave cleaner in the pool during any chemical treatments. Product in Floor Only mode. Select Floor/Wall cleaning mode. The cleaner is not moving. The cleaner may not be charged. The outlet the charging station is connected to is not supplying electrical power. Check that the outlet to which the charging station is connected isreceiving electricity. Cycle not started. Remove from water and start the cleaner using theslider by sliding and releasing to the right or use the App. Reset needed. Turn off the cleaner using the slider by sliding to the left and hold for 20 seconds. Then, place the cleaner on the charging station to wake it up. If the problem is not resolved, contact your local retailer to request a diagnostic review or contact Technical Support at

The cleaner does not fully charge. Dirty charging contacts. If the indicator does not turn green after 6 + hours of charging, clean the charging contacts on both cleaner and charging station with a cloth and non fresh water. Dry the cleaner before putting on the charging station after each cycle use. If the underside of charging station is blinking green it will need to be replaced. Charging station issue. The cleaner is not cleaning the pool effectively. Filter canister is full or dirty. Dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Then,re- submerge the cleaner (see Clean the Filter Canister). Brushes are worn. Check the wear indicator(s) (see Replacing Wear Parts). The cleaner is not fully charged. Charge the cleaner. The cleaner does not collect debris or go forward. Debris jamming traction motor. Remove any debris in the front brush area.Page 18 ENGLISH Polaris

7.2 Charging Station Behavior

User Issue Cleaner Behavior Charging Station Behavior Suggested Solution The cleaner will not charge The battery LED on the cleaner does not blink when the cleaner is on the charging station. The charging station is connected but the LED under the station is off or blinking (instead of green) when the cleaner is placed on it.

• The cleaner is not positioned correctly on the charging station.

• Clean charging contacts on the cleaner and the charging station with a cloth and fresh non salt water.

• The charging station is faulty, contact your retailer for a diagnostic review or contact Technical Support at

The LED under the charging station is green when the cleaner is placed on it. The battery LED on the cleaner blinks red 4 times when the cleaner is on the charging station.

• The charging station is plugged into a GFCI outlet.

• The charging station LED is green when the cleaner is placed on it.

• The charging station LED is red when the cleaner is placed on it.

• Clean charging contacts on the cleaner and the charging station with a cloth and fresh non salt water. The battery LED on the cleaner blinks orange for a few seconds or minutes then switches to solid green when cleaner is on the charging station.

• Remove the cleaner from the charging station. If the battery LED on the cleaner turns off instead of indicating the charge level the battery needs replacing.Page 19 Polaris

Cordless Robotic Cleaner | Owner’s Manual ENGLISH

Display in the iAquaLink

• The cleaner board is under power but does not respond.

• Contact your retailer for a diagnostic review or contact Technical Support at

• Check that debris is not preventing the brushes or tracks from moving freely.

• Rotate each wheel by a quarter of a turn in the same direction until it rotates smoothly. Repeat turning wheels in the opposite direction until rotation is smooth.

• Contact your retailer for a diagnostic review or contact Technical Support at

Cleaner out of the water

• Thoroughly clean the filter canister.

• Restart the cycle, then submerge cleaner in the water and shake to release air bubbles.

• Contact your retailer for a diagnostic review or contact Technical Support at

Pump motor • Turn off the cleaner using the slider by sliding to the left and hold for 20 seconds while off of the charging station. No LEDs will be illuminated.

• Check for small debris or hair in the fan impeller.

• Thoroughly clean the filter canister.

• Contact your retailer for a diagnostic review or contact Technical Support at

• Check that the cleaner is connected to the Wi-Finetwork (the LED is solid blue).

App Solutions red orange(for a few seconds)steadygreenredred 20 & 21 Battery Error • The battery block needs to be replaced.

• Contact your retailer for a diagnostic review or contact Technical Support at

red orange (for a few seconds) steady green red red 22 & 23 Charging Error (Too hot) Charging Error (Too cold)

• The temperature detected at the charging station location is outside of the recommended temperature range for recharging the cleaner 40°F - 105°F (5°C - 40°C).

• Charging is paused until temperature is within normal range.

• Move charging station to a new location. redorange(for a few seconds)steadygreenred red

Charging Error • Clean the charge plates (located on the underside of the cleaner and on the charging station base) with a cloth and fresh water (non-salt water). red orange (for a few seconds) steady green red red

Code Battery Error • Remove the cleaner from the charging station. If the battery indicator turns off instead of indicating the charge level of the cleaner: the battery is obsolete and needs replacing.

• Contact your retailer for a diagnostic review or contact Technical Support at

Cordless Robotic Cleaner | Owner’s Manual ENGLISH

7.5 Dismissing an Error Code

App: Press the error icon to display troubleshooting solutions. After you have completed the troubleshooting solution steps, press Clear Error to return to normal operation. Or, press OK if you need to complete the solution steps at a later time.

Troubleshooting This information can help to troubleshoot connection and setup challenges between the iAquaLink app and the cleaner. How it works: Your Smart Device Your Internet Router Robotic Pool Cleaner Internet IMPORTANT WiFi signals cannot travel underwater. Most of the cordless robotic app functions only work when the cleaner is out of water and on the charging station. How to connect: You must connect to the home router (network) with your smart device which will communicate with the cleaner. (See Configure the System.) IMPORTANT It is recommended to locate the charging station as close to the home router as practical. Do not use an extension cord.Page 22 ENGLISH Polaris

Troubleshooting Remember, if you get a new Wi-Fi Router, reset the defaults of your current Wi-Fi Router or simply change your Wi-Fi network password, you will have to re-establish the connection between your cleaner and the router. (See: Configure the System.) User Issue Possible Cause Suggested Solution Wi-Fi light is off. Bright sunlight Shield the lights to block sunlight and re-check if the lights are lit. Charging station is unplugged. Plug the charging station into a GFCI outlet (see Connect to a Power Source). Power outage. Verify that the breaker is on and electricity is being supplied to the outlet. Lost internet connection. Check internet connection - network may be down. Router is off. Turn router on. Router password was changed. Delete robot and reconnect with new router password. Wi-Fi light is flashing. Lost internet connection Check internet connection - network may be down. Weak Wi-Fi signal. • Check for adequate Wi-Fi signal strength.

• With a Windows laptop, go to Network Connections in the Control Panel. Check Signal Strength meter under Wireless Network Connection icon while standing near the charging station.

• With a smart device, search for, download, and use an app that can check signal strength while standing near the charging station. IfWi-Fi signal is weak, consider installing aWi-Fi extender. Connectivity issue with local Wi-Fi or connection to the server. Contact your local internet service provider.

• Unplug your charging station and wait 10seconds. Plug in the box again and see iflights illuminate.

• Check Internet connection - network may bedown. Wi-Fi light is on but buttons and functions aredisabled. Firmware update in progress. “PROG” is displayed in the app during an over-the-air firmware update. Simply wait for button functions to resume after update completes. Do not unplug from power during an update.Page 23 Polaris

Cordless Robotic Cleaner | Owner’s Manual ENGLISHPage 24 ENGLISH Polaris

Cordless Robotic Cleaner | Owner’s Manual ENGLISHZodiac Pool Systems LLC 2882 Whiptail Loop # 100 Carlsbad, CA 92010, USA PolarisPool.com | 1.800.822.7933 Zodiac Pool Systems Canada, Inc. 2-3365 Mainway Burlington, ON L7M 1A6, Canada PolarisPool.ca | 1.800.822.7933 A Fluidra Brand ©2023 Zodiac Pool Systems LLC. All rights reserved. ZODIAC

is a registered trademark of Zodiac International, S.A.S.U., used under license. All other trademarks are the property of their respective owners. H0748900_ REVBRobot nettoyeur sans fil FREEDOM