Hatco DCS4001CM - Lamp

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USER MANUAL DCS4001CM Hatco

DCS Series • Série DCS

natural_image Line drawings of five different household appliances or devices, including a lamp, condenser, and stand (no text or symbols present)

WARNING

Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you're unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.

English = p 2

ADVERTENCIA

Important Owner Information ....2

Introduction......2

Important Safety Information....3

Model Description....4

Model Designation....5

Specifications....6

Plug Configurations 6

Electrical Rating Chart....6

Dimensions....6

Installation....8

General....8

Installing Countertop Mounted Models....8

Operation....9

General....9

Maintenance 10

General....10

Daily Cleaning 10

Cleaning the Stone Surface 10

Replacing a Heat Bulb 10

Troubleshooting Guide....11

Options and Accessories....12

Hatco Limited Warranty 13

Authorized Parts Distributors......Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number (specification label located on the bottom of the unit), voltage, and purchase date of the unit in the spaces below. Please have this information available when calling Hatco for service assistance.

Model No. ____

Serial No. ____

Voltage

Date of Purchase ____

Register your unit!

Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Parts & Service pull-down menu, and click on "Warranty Registration".

Business

Hours: 8:00 AM to 5:00 PM Central Standard Time (CST)

(Summer Hours: June to September—

8:00 AM to 5:00 PM CST Monday–Thursday

8:00 AM to 2:30 PM CST Friday)

Telephone: 800-558-0607; 414-671-6350

e-mail: partsandservice@hatcocorp.com

Fax: 800-690-2966 (Parts and Service)

414-671-3976 (International)

Hatco DCS4001CM - Register your unit! - 1

24 Hour 7 Day Parts and Service

Assistance available in the United States

and Canada by calling 800-558-0607.

Additional information can be found by visiting our web site at www.hatcocorp.com.

INTRODUCTION

Hatco Decorative Carving Stations create an attractive and functional carving display for restaurants, hotels, country clubs, casinos, and caterers to hold and serve carving meats at proper food-safe temperatures. Adjustable and stylish overhead heat lamps combined with a heated stone base and stone cutting board give chefs flexibility and control for a variety of products.

Decorative Carving Stations are quality built to meet the demands of foodservice operations and provide years of trouble-free performance.

Hatco Decorative Carving Stations are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.

This manual provides the installation, safety, and operating instructions for Decorative Carving Stations. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of a unit.

Safety information that appears in this manual is identified by the following signal word panels:

WARNING

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE

NOTICE is used to address practices not related to personal injury.

Hatco DCS4001CM - NOTICE - 1

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.

WARNING

ELECTRIC SHOCK HAZARD:

  • Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.
  • Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
  • Never overload extension cord. Use heavy duty, three-wire extension cord only. Make sure current carrying capacity of extension cord complies with electrical rating of unit.
  • DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
  • Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70^ (21°C).
  • Do not steam clean or use excessive water on unit.
  • This unit is not "jet-proof" construction. Do not use jet-clean spray to clean this unit.
  • Do not pull unit by power cord.
  • Discontinue use if power cord is frayed or worn.
  • Do not attempt to repair or replace a damaged power cord. The cord must be replaced by Hatco, an Authorized Hatco Service Agent, or a person with similar qualifications.
  • This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.
  • Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

FIRE HAZARD:

  • Locate unit a minimum of 1" (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.
  • Never overload extension cord. If extension cord feels hot, turn off unit immediately and replace with cord that has larger current carrying capacity.

EXPLOSION HAZARD: Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

WARNING

Use only heat lamps that meet or exceed National Sanitation Foundation (NSF) standards and are specifically designed for food holding areas. Breakage of heat lamps not specially protected could result in personal injury and/or food contamination.

Hatco Corporation is not responsible for the actual food product serving temperature. It is the responsibility of the user to ensure that the food product is held and served at a safe temperature.

Make sure all operators have been instructed on the safe and proper use of the unit.

This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350; fax 800-690-2966; or International fax 414-671-3976.

CAUTION

BURN HAZARD: Some exterior surfaces on unit will get hot. Use caution when touching these areas.

Locate unit at the proper counter height in an area that is convenient for use. The location should be level to prevent the unit or its contents from falling accidentally and strong enough to support the weight of the unit and contents.

NOTICE

Damage to any countertop material caused by heat generated from Hatco equipment is not covered under the Hatco warranty. Contact the manufacturer of the countertop material for application information.

Use non-abrasive cleaners on glass and metal surfaces. Abrasive cleaners could scratch the finish of the unit, marring its appearance and making it susceptible to soil accumulation.

Clean unit daily to avoid malfunctions and maintain sanitary operation.

All Models

All Hatco Decorative Carving Stations are constructed of aluminum and steel. Each has an adjustable, pivoting overhead heat lamp(s). A heat lamp consists of a vented shade and a clear, coated 250 W heat bulb. The shade and post on all models are available in several plated finish colors. Some models include a thermostatically-controlled heated stone base along with a matching, removable stone cutting board. Each Decorative Carving Station is equipped with a 6' (1829 mm) power cord with plug.

NOTE: Stone surfaces are a simulated stone solid surface.

Model DCSXXX-1

Model DCSXXX-1 consists of a freestanding overhead heat lamp supported by a sturdy square base. The height of the heat lamp is adjustable from 16" to 28" (406 to 711 mm) measured from the bottom of the lamp shade to the countertop. A Power On/Off (I/O) switch is located on the support base.

Hatco DCS4001CM - Model DCSXXX-1 - 1

text_image Shade Swivel Point Adjustable Heat Lamp Power On/Off (I/O) Switch

Model DCS400-1

Model DCSXXX-1CM

Model DCSXXX-1CM consists of a overhead heat lamp mounted to a countertop. The height of the heat lamp is adjustable from 16" to 28" (406 to 711 mm) measured from the bottom of the lamp shade to the countertop. A Power On/Off (I/O) switch is located on the post near the base.

Hatco DCS4001CM - Model DCSXXX-1CM - 1

text_image Shade Swivel Point Adjustable Heat Lamp Power On/Off (I/O) Switch

Model DCS400-1CM

Model DCSBXXX-R24-1

Model DCSBXXX-R24-1 consists of an overhead heat lamp supported by a round heated stone base. The height of the heat lamp is adjustable from 14" to 26" (356 to 660 mm) measured from the bottom of the lamp shade to the top of the cutting board. A glass sneeze guard attached to the lamp post provides protection to the food product on the cutting board. Controls consist of a POWER ON/OFF (I/O) switch and a BASE HEAT temperature control located on the heated base.

Hatco DCS4001CM - Model DCSBXXX-R24-1 - 1

text_image Shade Swivel Point Adjustable Heat Lamp Sneeze Guard Cutting Board Heated Base BASE HEAT Temperature Control POWER ON/OFF (I/O) Switch

Model DCSB400-R24-1

Model DCSBXXX-2420-1

Model DCSBXXX-2420-1 consists of an overhead heat lamp supported by a rectangular heated stone base. The height of the heat lamp is adjustable from 14" to 26" (356 to 660 mm) measured from the bottom of the lamp shade to the top of the cutting board. A glass sneeze guard attached between the lamp posts provides protection to the food product on the cutting board. Controls consist of a POWER ON/OFF (I/O) switch and a BASE HEAT temperature control located on the heated base.

Hatco DCS4001CM - Model DCSBXXX-2420-1 - 1

text_image Shade Swivel Point Adjustable Heat Lamp Sneeze Guard Cutting Board Heated Base BASE HEAT Temperature Control POWER ON/OFF (I/O) Switch

Model DCSB400-2420-1

Model DCSBXXX-3624-2

Model DCSBXXX-3624-2 consists of dual overhead heat lamps supported by a rectangular heated stone base. The height of the heat lamps are adjustable from 14" to 26" (356 to 660 mm) measured from the bottom of the lamp shades to the top of the cutting board. A glass sneeze guard attached between the lamp posts provides protection to the food product on the cutting board. Controls consist of a POWER ON/OFF (I/O) switch and a BASE HEAT temperature control located on the heated base.

Hatco DCS4001CM - Model DCSBXXX-3624-2 - 1

text_image Shade Swivel Point Adjustable Heat Lamp Sneeze Guard Cutting Board Heated Base BASE HEAT Temperature Control POWER ON/OFF (I/O) Switch

Model DCSB400-3624-2

MODEL DESIGNATION

Hatco DCS4001CM - MODEL DESIGNATION - 1

text_image DCSBXXX-XXXX-XCM Decorative Carving Station B = Heated Base No Character = Heat Lamp Only Shade Style Number No Character = Free Standing CM = Countertop Mount Quantity Overhead Heat Lamps Depth of Heated Base (inches) (Diameter for Round Heated Base) Width of Heated Base (inches) (R = Round Heated Base)

Plug Configurations

Units are supplied from the factory with an electrical cord and plug installed. Plugs are supplied according to the applications.

WARNING

ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.

NOTE: Specification label located on the bottom of the unit. See label for serial number and verification of unit electrical information.

Hatco DCS4001CM - WARNING - 1
NEMA 5-15P

Plug Configurations

NOTE: Receptacle not supplied by Hatco.

Electrical Rating Chart

Model Voltage Watts Amps Plug Configuration Shipping Weight
DCSXXX-1 120 250 2.1 NEMA 5-15P 32 lbs. (15 kg)
DCSXXX-1CM 120 250 2.1 NEMA 5-15P 32 lbs. (15 kg)*
DCSBXXX-R24-1 120 600 5.0 NEMA 5-15P 75 lbs. (34 kg)
DCSBXXX-2420-1120 750 6.3 NEMA 5-15P106 lbs. (48 kg)
DCSBXXX-3624-2120130010.8NEMA 5-15P154 lbs. (70 kg)

* Estimated Shipping Weight

Dimensions

ModelWidth (A)Depth (B)Height (C)Footprint Width (D)Footprint Depth (E)Shade Height (F)Diameter (G)
DCSXXX-1------34" to 46"(864 to 1168 mm)------16" to 28"(406 to 711 mm)---
---------------
DCSXXX-1CM------34" to 46"(864 to 1168 mm)------16" to 28"(406 to 711 mm)---
---------------
DCSBXXX-R24-126"(660 mm)27-1/16"(687 mm)34" to 46"(864 to 1168 mm)18-3/8"(467 mm)20-7/8"(530 mm)14" to 26"(356 to 660 mm)24"(610 mm)
DCSBXXX-2420-123-15/16"(608 mm)19-15/16"(506 mm)34" to 46"(864 to 1168 mm)17-7/8"(454 mm)14-3/8"(365 mm)14" to 26"(356 to 660 mm)---
---
DCSBXXX-3624-235-7/8"(911 mm)24"(610 mm)34" to 46"(864 to 1168 mm)32-7/8"(835 mm)19-7/8"(505 mm)14" to 26"(356 to 660 mm)---
---

Hatco DCS4001CM - WARNING - 2

text_image DCS400-1 11-3/8" (289 mm) 8" (203 mm) 12" (305 mm) (Top View)

Hatco DCS4001CM - WARNING - 3

text_image F C 12" (305 mm) (Top View) DCS400-1CM

Hatco DCS4001CM - WARNING - 4

text_image G B A D E (Top View) C DCSB400-R24-1 F

Hatco DCS4001CM - WARNING - 5

text_image DCSB400-2420-1

Hatco DCS4001CM - WARNING - 6

text_image DCSB400-3624-2

Hatco DCS4001CM - WARNING - 7

text_image 2-1/8" (54 mm) DCS400-1

Hatco DCS4001CM - WARNING - 8

text_image 2-7/8" (72 mm) 2-1/2" (62 mm) DCSB400-R24-1 DCSB400-2420-1 DCSB400-3624-2

General

Use the following information and procedures to install a Decorative Carving Station.

WARNING

ELECTRIC SHOCK HAZARD:

- Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.

- Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70^ (21°C).

FIRE HAZARD:

- Locate unit a minimum of 1" (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.

CAUTION

Locate unit at the proper counter height in an area that is convenient for use. The location should be level to prevent the unit or its contents from falling accidentally and strong enough to support the weight of the unit and contents.

  1. Remove the unit from the carton.

  2. Remove tape and protective packaging from all surfaces of unit.

NOTE: To prevent delay in obtaining warranty coverage, complete online warranty registration. See the IMPORTANT OWNER INFORMATION section for details.

  1. Place the unit in the desired location. For countertop mounted models, refer to the "Installing Countertop Mounted Models" procedure in this section.

- Locate the unit in an area where the ambient air temperature is constant and a minimum of 70^ (21°C). Avoid areas that may be subject to active air movements or currents (i.e., near exterior doors, exhaust fans/hoods, air conditioning ducts, etc...).

- Make sure the unit is at the proper counter height in an area convenient for use.

- Make sure the countertop is level and strong enough to support the weight of the unit and food product.

- Make sure all the feet on the bottom of the unit are positioned securely on the countertop.

NOTICE

Damage to any countertop material caused by heat generated from Hatco equipment is not covered under the Hatco warranty. Contact the manufacturer of the countertop material for application information.

Installing Countertop Mounted Models (DCS400-1CM)

  1. Cut a 3-1/4" (85 mm) in diameter opening in the countertop.
    NOTE: The countertop cannot be thicker than 2-1/2" (64 mm).
  2. Lower the lamp post assembly into the countertop cutout.
  3. From underneath the countertop, align the clamp plate holes with the studs.
  4. Secure the unit to the countertop using the four washers and nuts.
  5. Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.

Hatco DCS4001CM - Installing Countertop Mounted Models (DCS400-1CM) - 1

text_image Studs Countertop Cutout Diameter 3-1/4" (85 mm) Clamp Plate Washers Nuts

Installing DCS400-1CM Model

General

Use the following procedures to operate a Decorative Carving Station.

WARNING

Read all safety messages in the Important Safety Information section before operating this equipment.

Hatco Corporation is not responsible for the actual food product serving temperature. It is the responsibility of the user to ensure that the food product is held and served at a safe temperature.

Startup

  1. For DCSB models, clean and sanitize the removable cutting board using a clean, damp cloth and a sanitizer approved for food contact surfaces.
  2. Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.
  3. Move the POWER ON/OFF (I/O) switch to the ON (I) position.

• The heat lamp will illuminate.
- On DCSB models, the heated base will begin heating.

CAUTION

BURN HAZARD: Some exterior surfaces on unit will get hot. Use caution when touching these areas.

  1. For DCSB models, turn the BASE HEAT temperature control to the desired setting.
  2. Adjust the heat lamp to the desired height, pivot, and swivel position. To adjust the height and pivot:

a. Loosen the lamp height adjustment knob.
b. Raise or lower the lamp to the desired height, and pivot the lamp to the desired location.
c. Tighten the lamp height adjustment knob.

  1. Allow the unit approximately 30 minutes to reach operating temperature before holding food product.

Shutdown

  1. Move the POWER ON/OFF (I/O) switch to the OFF (O) position.

• The heat lamp will shut off.
- On DCSB models, the heated base will shut off.

Hatco DCS4001CM - Shutdown - 1

text_image Shade Swivel Point Lamp Height Adjustment Knob Power On/Off (I/O) Switch

Controls on DCS Model

Hatco DCS4001CM - Shutdown - 2

text_image Shade Swivel Point Adjustable Heat Lamp Power On/Off (I/O) Switch

Model DCS400-1CM

Hatco DCS4001CM - Shutdown - 3

text_image Lamp Height/Pivot Adjustment Knob Shade Swivel Point Removable Cutting Board CARVING STATION BASE HEAT Temperature Control POWER ON/OFF (I/O) Switch

Controls on DCSB Models

General

Hatco Decorative Carving Stations are designed for maximum durability and performance, with minimum maintenance.

WARNING

ELECTRIC SHOCK HAZARD:

  • Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
  • DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
  • Do not steam clean or use excessive water on unit.
  • This unit is not "jet-proof" construction. Do not use jet-clean spray to clean this unit.
  • Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350; fax 800-690-2966; or International fax 414-671-3976.

NOTICE

Clean unit daily to avoid malfunctions and maintain sanitary operation.

Use non-abrasive cleaners on glass and metal surfaces. Abrasive cleaners could scratch the finish of the unit, marring its appearance and making it susceptible to soil accumulation.

Daily Cleaning

For sanitary operation as well as to preserve the condition of the unit and maintain performance, it is recommended that the unit be cleaned daily.

NOTE: Before turning on the unit each day, clean and sanitize the stone surfaces using a sanitizer approved for food contact surfaces.

  1. Turn off the unit, unplug the power cord, and allow the unit to cool.
  2. Clean the glass sneeze guard using paper towel and standard glass cleaner.
  3. Wipe down the lamp shade and all other metal parts with a clean, soft, damp cloth. Stubborn stains can be removed with a mild, non-abrasive cleanser.
  4. Clean and sanitize the stone surfaces using a clean, damp cloth and a sanitizer approved for food contact surfaces. If additional cleaning is necessary, refer to the "Cleaning the Stone Surface" information in this section.

NOTE: To correct inconsistent staining and discoloration, refer to the "Cleaning the Stone Surface" information in this section.

Cleaning the Stone Surface

Proper use of the products listed below will not damage the stone surface (follow the directions on the product labels).

NOTE: Stone surfaces are a simulated stone solid surface.

CAUTION

Make sure to clean and sanitize the stone surface properly after deep cleaning the surface using abrasives and before placing food product on unit.

Hard to Remove Stains

For hard-to-remove stains, use the supplied abrasive pad along with an abrasive cleaner such as Ajax, Comet, Bon Ami, or Bar Keeper's Friend. Additional abrasive pads are available from Hatco (P/N 04.39.049.00). NOTICE: Use supplied abrasive pad on stone surface only.

NOTE: Do not use steel wool or metal scouring pads.

Mineral Based Stains

For a mineral-based stain, cleaners designed to remove iron or rust are recommended and should not harm the stone surface.

Scratches

For scratches, use sandpaper starting with the coarsest grit and going to finest grit until the scratch disappears. Blend area in with the supplied abrasive pad.

Replacing a Heat Bulb

The heat lamps on the Decorative Carving Stations come standard with a clear, coated infrared heat bulb rated at 250 W.

WARNING

Use only heat lamps that meet or exceed National Sanitation Foundation (NSF) standards and are specifically designed for food holding areas. Breakage of heat lamps not specially protected could result in personal injury and/or food contamination.

To replace a bulb:

  1. Turn off the unit, unplug the power cord, and allow the unit to cool.
  2. Unscrew the heat bulb from the unit and replace with a new bulb (bulbs have a threaded base).

The following replacement bulbs are available from the factory or a Hatco Authorized Parts Distributor:

250 W, 120 V, Clear Coated 02.30.069.00

250 W, 120 V, Red Coated 02.30.068.00

WARNING

This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

WARNING

ELECTRIC SHOCK HAZARD: Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

Symptom Probable Cause Corrective Action
Unit is not working at all.Unit not turned on. Move POWER ON/OFF (I/O) switch to the ON (I) position.
Unit not plugged in. Plug unit into proper power supply.
Circuit breaker tripped. Reset circuit breaker. If circuit breaker continues to trip, Contact Authorized Service Agent or Hatco for assistance.
POWER ON/OFF (I/O) switch is defective. Contact Authorized Service Agent or Hatco for assistance.
Unit is turned on but there is no overhead heat and/or base heat.No power to unit. Make sure unit is plugged in and/or check circuit breaker and reset as necessary.
Heat bulb has burned out.Replace heat bulb.
POWER ON/OFF (I/O) switch is defective. Contact Authorized Service Agent or Hatco for assistance.
BASE HEAT temperature control is defective.Contact Authorized Service Agent or Hatco for assistance.
Base heating element burned out.Contact Authorized Service Agent or Hatco for assistance.
Overhead heat too low.Heat lamp positioned too high above target.Lower heat lamp, putting effective heat closer to target.
Excessive air movement around unit target area.Restrict or redirect air movement (i.e. air conditioning duct or exhaust fan) away from unit.
Voltage supply too low.Check power supply to unit, making sure it matches rating on the unit. If power supply is incorrect, change to match rating on unit.
Overhead heat too high.Heat lamp positioned too close to target area.Raise heat lamp to decrease heat at target.
Voltage supply too high.Check power supply to unit, making sure it matches rating on unit. If power supply is incorrect, change to match rating.
Base heat too high.BASE HEAT temperature control set too high.Turn BASE HEAT temperature control to a lower setting.
Voltage supply too high.Check power supply to unit, making sure it matches rating on unit. If power supply is incorrect, change to match rating.
BASE HEAT temperature control is defective.Contact Authorized Service Agent or Hatco for assistance.

continued...

WARNING

This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

WARNING

ELECTRIC SHOCK HAZARD: Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

Symptom ProbableCause Corrective Action
Base heat too low.BASE HEAT temperature control set too low.Turn BASE HEAT temperature control to a higher setting.
Excessive air movement around unit target area.Restrict or redirect air movement (i.e. air conditioning duct or exhaust fan) away from unit.
BASE HEAT temperature control is defective.Contact Authorized Service Agent or Hatco for assistance.
Base heating element burned out.Contact Authorized Service Agent or Hatco for assistance.
Stone surface material is stained, discolored, or has inconsistent staining/discoloration.Stone surface not being cleaned properly.Clean surface using the “Cleaning the Stone Surface” information in the MAINTENANCE section of this manual. If these methods fail to produce acceptable results, contact Hatco for assistance.

Troubleshooting Questions?

If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com and click on Find Service Agent, or contact the Hatco Parts and Service Team at:

Telephone: 800-558-0607 or 414-671-6350

e-mail: partsandservice@hatcocorp.com

Fax: 800-690-2966 or 414-671-3976

OPTIONS AND ACCESSORIES

Cutting Boards

Accessory stone cutting boards are available in various finishes for Decorative Carving Stations models with a heated base.

Model DCSBXXX-R24-1

Hatco DCS4001CM - Cutting Boards - 1

CBR24GGRAN .....Gray Granite

CBR24NSKY ......Night Sky

CBR24BSAND ......Bermuda Sand

CBR24SGRASS .....Sawgrass

Model DCSBXXX-2420-1

Hatco DCS4001CM - Cutting Boards - 2

CB2420GGRAN .....Gray Granite

CB2420NSKY......Night Sky

CB2420BSAND .....Bermuda Sand

CB2420SGRASS ....Sawgrass

Model DCSBXXX-3624-2

Hatco DCS4001CM - Cutting Boards - 3

CB3624GGRAN .....Gray Granite

CB3624NSKY......Night Sky

CB3624BSAND .....Bermuda Sand

CB3624SGRASS ....Sawgrass

1. PRODUCT WARRANTY

Hatco warrants the products that it manufactures (the "Products") to be free from defects in materials and workmanship, under normal use and service, for a period of one (1) year from the date of purchase when installed and maintained in accordance with Hatco's written instructions or 18 months from the date of shipment from Hatco. Buyer must establish the Product's purchase date by registering the Product with Hatco or by other means satisfactory to Hatco in its sole discretion.

Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed below:

a) One (1) Year Parts and Labor PLUS One (1) Additional Year Parts-Only Warranty:

Conveyor Toaster Elements (metal sheathed)

Drawer Warmer Elements (metal sheathed)

Drawer Warmer Drawer Rollers and Slides

Strip Heater Elements (metal sheathed)

Display Warmer Elements (metal sheathed air heating)

Holding Cabinet Elements (metal sheathed air heating)

Heated Well Elements — HW and HWB Series (metal sheathed)

b) One (1) Year Parts and Labor PLUS Four (4) Years Parts-Only Warranty:

3CS and FR Tanks

c) One (1) Year Parts and Labor PLUS Nine (9) Years Parts-Only Warranty on:

Electric Booster Heater Tanks

Gas Booster Heater Tanks

d) Ninety (90) Day Parts-Only Warranty:

Replacement Parts

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT. Without limiting the generality of the foregoing, SUCH WARRANTIES DO NOT COVER: Coated incandescent light bulbs, fluorescent lights, heat lamp bulbs, coated halogen light bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light tubes, glass components, and fuses; Product failure in booster tank, fin tube heat exchanger, or other water heating equipment caused by liming, sediment buildup, chemical attack, or freezing; or Product misuse, tampering or misapplication, improper installation, or application of improper voltage.

2. LIMITATION OF REMEDIES AND DAMAGES

Hatco's liability and Buyer's exclusive remedy hereunder will be limited solely, at Hatco's option, to repair or replacement using new or refurbished parts or Product by Hatco or a Hatco-authorized service agency (other than where Buyer is located outside of the United States, Canada, United Kingdom, or Australia, in which case Hatco's liability and Buyer's exclusive remedy hereunder will be limited solely to replacement of part under warranty) with respect to any claim made within the applicable warranty period referred to above. Hatco reserves the right to accept or reject any such claim in whole or in part. In the context of this Limited Warranty, "refurbished" means a part or Product that has been returned to its original specifications by Hatco or a Hatco-authorized service agency. Hatco will not accept the return of any Product without prior written approval from Hatco, and all such approved returns shall be made at Buyer's sole expense. HATCO WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS RESULTING FROM THE USE OF OR INABILITY TO USE THE PRODUCTS OR FROM THE PRODUCTS BEING INCORPORATED IN OR BECOMING A COMPONENT OF ANY OTHER PRODUCT OR GOODS.

text_image 54 mm (2-1/8") DCS400-1

Hatco DCS4001CM - LIMITATION OF REMEDIES AND DAMAGES - 1

text_image 72 mm (2-7/8") 62 mm (2-1/2") DCSB400-R24-1 DCSB400-2420-1 DCSB400-3624-2

Généralités

CB2420BSAND .....Bermuda Sand (Sable des Bermudes)

CB2420SGRASS ....Sawgrass (Roseau)

1. GARANTIE DU PRODUIT

Industrial Electric Commercial Parts & Service, Inc. Huntington Beach 714-379-7100

Chapman Appl. Service San Diego 619-298-7106

P & D Appliance Commercial Parts & Service, Inc. S. San Francisco 650-635-1900

COLORADO

Hawkins Commercial Appliance Englewood 303-781-5548

FLORIDA

Whaley Foodservice Repair Jacksonville 904-725-7800

3Wire Nass Service Co., Inc. Orlando 407-425-2681

B.G.S.I. Pompano Beach 954-971-0456

Comm. Appliance Service Tampa 813-663-0313

GEORGIA

TWC Services Mableton 770-438-9797

Heritage Service Group Norcross 866-388-9837

Southeastern Rest. Svc. Norcross 770-446-6177

HAWAII

Burney's Comm. Service, Inc. Honolulu 808-848-1466

Food Equip Parts & Service Honolulu 808-847-4871

ILLINOIS

Parts Town Lombard 708-865-7278

Eichenauer Elec. Service Decatur 217-429-4229

Midwest Elec. Appl. Service Elmhurst 630-279-8000

Cone's Repair Service Moline 309-797-5323

INDIANA

GCS Service Indianapolis 317-545-9655

IOWA

Goodwin Tucker Group

Des Moines 515-262-9308

KENTUCKY

Service Solutions Group Lexington 8

Service Solutions Group Louisville 502-451-5411

LOUISIANA

Chandlers Parts & Service

Baton Rouge 225-272-6620

MARYLAND

Electric Motor Service

Baltimore 410-467-8080

GCS Service

Silver Spring 301-585-7550

MASSACHUSETTS

Ace Service Co., Inc.

Needham 781-449-4220

MICHIGAN

Bildons Appliance Service

Detroit 248-478-3320

Commercial Kitchen Service

Bay City 517-893-4561

Midwest Food Equip. Service

Grandville 616-261-2000

MINNESOTA

GCS Service

Plymouth 800-345-4221

MISSOURI

General Parts

Kansas City 816-421-5400

Commercial Kitchen Services

St. Louis 314-890-0700

Kaemmerlen Parts & Service

St. Louis 314-535-2222

NEBRASKA

Anderson Electric

Omaha 402-341-1414

NEVADA

Burney's Commercial

Las Vegas 702-736-0006

Hi. Tech Commercial Service

N. Las Vegas 702-649-4616

NEW JERSEY

Jay Hill Repair

Fairfield 973-575-9145

Service Plus

Flanders 973-691-6300

NEW YORK

Acme American Repairs, Inc.

Brooklyn 718-456-6544

Alpro Service Co.

Brooklyn 718-386-2515

Appliance Installation

Buffalo 716-884-7425

Duffy's Equipment Services, Inc.

Buffalo 800-836-1014

3Wire Northern

Plattsburgh 800-634-5005

Duffy's Equipment Services, Inc.

Sauquoit 800-836-1014

J.B. Brady, Inc.

Syracuse 315-422-9271

NORTH CAROLINA

Authorized Appliance

Charlotte 704-377-4501

OHIO

Akron/Canton Comm. Svc. Inc.

Akron 330-753-6635

Service Solutions Group

Cincinnati 513-772-6600

Commercial Parts and Service

Columbus 614-221-0057

Electrical Appl. Repair Service

Brooklyn Heights 216-459-8700

E. A. Wichman Co.

Toledo 419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc

Oklahoma City 405-235-2184

Krueger, Inc.

Oklahoma City 405-528-8883

OREGON

Ron's Service, Inc.

Portland 503-624-0890

PENNSYLVANIA

Elmer Schultz Services

Philadelphia 215-627-5401

FAST Comm. Appl. Service

Philadelphia 215-288-4800

Appliance Installation & Service

Pittsburgh 412-809-0244

K & D Service Co.

Harrisburg 717-236-9039

Electric Repair Co

Reading 610-376-5444

RHODE ISLAND

Marshall Electric Co.

Providence 401-331-1163

SOUTH CAROLINA

Whalev Foodservice Repair

W. Columbia 803-791-4420

TENNESSEE

Camp Electric

Memphis 901-527-7543

TEXAS

GCS Service

Fort Worth 800-433-1804

Armstrong Repair Service

Houston 713-666-7100

Cooking Equipment Specialist

Mesquite 888-866-9276

Refrigerated Specialist, Inc.

Mesquite 888-866-9276

Commercial Kitchen Repair Co.

San Antonio 210-735-2811

UTAH

La Monica's Rest. Equip. Service

Murray 801-263-3221

VIRGINIA

Daubers

Norfolk 757-855-4097

Daubers

Springfield 703-866-3600

WASHINGTON

3Wire Restaurant Appliance

Seattle 800-207-3146

WISCONSIN

A.S.C., Inc.

Madison 608-246-3160

A.S.C., Inc.

Milwaukee 414-543-6460

CANADA

ALBERTA

Key Food Equipment Service

Edmonton 780-438-1690

BRITISH COLUMBIA

Key Food Equipment Service

Vancouver 604-433-4484

Key Food Equipment Service

Victoria 250-920-4888

MANITOBA

Air Rite, Inc.

Winnipeg 204-895-2300

NEW BRUNSWICK

EMR Services, Ltd.

Moncton 506-855-4228

ONTARIO

R.G. Henderson Ltd.

Toronto 416-422-5580

Choquette - CKS, Inc.

Ottawa 613-739-8458

QUÉBEC

Choquette - CKS, Inc.

Montreal 514-722-2000

Choquette - CKS, Inc.

Québec City 418-681-3944

UNITED KINGDOM

Marren Group

Northants +44(0)1933 665313

HATCO CORPORATION

P.O. Box 340500

Milwaukee, WI 53234-0500 U.S.A.

800-558-0607 414-671-6350

Parts and Service Fax 800-690-2966

International Fax 414-671-3976

partsandservice@hatcocorp.com

www.hatcocorp.com

Register your unit online!

See IMPORTANT OWNER INFORMATION

section for details.

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Product information

Brand : Hatco

Model : DCS4001CM

Category : Lamp