RHW2 - Kettle Hatco - Free user manual and instructions
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| Product type | Professional electric kettle (round heating well) |
| Brand | Hatco |
| Model | RHW-2 |
| Use | Keeping food warm and steam cooking (soups, sauces, toppings) |
| Capacity | 2 tanks of 10 liters (11 qt) each |
| Material | Insulated stainless steel |
| Dimensions (L × W × H) | 630 × 330 × 343 mm |
| Weight (packaged) | 17 kg |
| Power supply | 208–240 V ~, 50/60 Hz |
| Power | 2045–2725 W |
| Current | 9.8–11.3 A |
| Plug type | NEMA 6-15P |
| Temperature range | 49 °C to 100 °C (120 °F to 212 °F) |
| Temperature settings | 3 presets: 49–71 °C, 71–91 °C, 91–100 °C |
| Heating modes | Full power and low power (50%) |
| Controls | On/off button, temperature button, mode button, LED indicators |
| Included accessories | 2 hinged lids, 2 round stainless steel tanks of 10 L |
| Installation | Countertop or built-in (counter cutout required) |
| Safety | Overheat protection, automatic shutdown in case of fault, fault detection |
| Cleaning | Daily with soft cloth and non-abrasive cleaner; do not immerse or use spray |
| Warranty | 1 year parts and labor (subject to conditions) |
| Spare parts | Use only original Hatco parts |
| Repairability | Contact a Hatco authorized repairer or after-sales service |
| General information | Compliant with standards; read manual before use |
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USER MANUAL RHW2 Hatco
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Hatco® CORPORATIONRound Heated Wells Puits Chauffants Ronds
RHW Series/Série
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Line drawing of a modern kitchen appliance with lid and side panel (no text or symbols)
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Line drawing of a two-tiered rice cooker with control panel (no text or symbols)
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Technical line drawing of a mounted electrical meter connected to a circular component (no text or symbols)WARNING
Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you're unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.
English = p 2
ADVERTENCIA
Important Owner Information ....2
Introduction....2
Important Safety Instructions....3
Model Description....4
Model Designation....4
Specifications....5
Plug Configurations 5
Electrical Rating Chart....5
Dimensions 5
Installation 6
General 6
Installing a Built-In Model....6
Operation....8
General 8
Maintenance 9
General 9
Daily Cleaning....9
Options and Accessories....9
Troubleshooting Guide ....10
Limited Warranty....11
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage, and purchase date of the unit in the spaces below (specification label located on the back of the unit). Please have this information available when calling Hatco for service assistance.
Model No. ____
Serial No. ____
Voltage
Date of Purchase
Register your unit!
Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Parts & Service pull-down menu, and click on "Warranty Registration".
Business
Hours: 7:00 AM to 5:00 PM Central Standard Time (CST)
(Summer Hours: June to September—
7:00 AM to 5:00 PM CST Monday–Thursday
7:00 AM to 4:00 PM CST Friday)
Telephone: 800-558-0607; 414-671-6350
e-mail: partsandservice@hatcocorp.com
Fax: 800-690-2966 (Parts and Service)
414-671-3976 (International)
24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling 800-558-0607.
Additional information can be found by visiting our web site at www.hatcocorp.com.
INTRODUCTION
Hatco Round Heated Wells are specially designed to cook or hold a wide variety of foods including soups, curry, gravies and a variety of toppings. Products for cooking or holding are placed in a pot which is heated or warmed by a heating plate. The heating element temperature is monitored by an electronic controller for optimum results. Heat is evenly distributed throughout the unit to hold foods at desired temperatures and the insulated stainless steel design provides easy maintenance and durable performance.
All units are equipped with a control panel featuring three temperature setpoints from 120°F (49°C) to 212°F (100°C) and an energy saving low power mode that saves electricity during off-peak hours.
Hatco Round Heated Wells are quality built to meet the demands of foodservice operations and provide years of trouble-free performance. The heating elements are guaranteed against breakage and burnout for 1 year.
Round Heated Wells are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.
This manual provides the installation, safety, and operating instructions for Round Heated Wells. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of the heated wells.
Safety information that appears in this manual is identified by the following signal word panels:
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to personal injury.
Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.
WARNING
ELECTRIC SHOCK HAZARD:
- Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.
- Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
- DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
- Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70^ (21°C).
- Do not steam clean or use excessive water on unit.
- This unit is not "jet-proof" construction. Do not use jet-clean spray to clean this unit.
- Do not pull unit by power cord.
- Discontinue use if power cord is frayed or worn.
- Do not attempt to repair or replace a damaged power cord. Cord must be replaced by Hatco, an Authorized Hatco Service Agent, or a person with similar qualifications.
- DO NOT use unit to melt or hold ice. Doing so may cause condensation, creating an electrical hazard and causing personal injury and/or damage to unit. Damage caused by condensation is not covered by warranty.
- Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.
FIRE HAZARD:
- Locate unit a minimum of 1" (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.
- Do not use harsh chemicals such as bleach (or cleaners containing bleach), oven cleaners, or flammable cleaning solutions to clean this unit.
Make sure food product has been heated to the proper food-safe temperature before placing in the unit. Failure to heat food product properly may result in serious health risks. This unit is for holding pre-heated food product only.
Hatco Corporation is not responsible for actual food product serving temperature. It is the responsibility of the user to ensure that food product is held and served at a safe temperature.
Make sure all operators have been instructed on the safe and proper use of the unit.
This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit.
WARNING
Maintain proper cleanliness of the unit. Proper cleanliness and sanitation is critical for food-safe operation. Refer to the MAINTENANCE section for cleaning procedures.
This unithas no "user-serviceable" parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350; fax 800-690-2966; or International Ifax 414-671-3976.
CAUTION
BURN HAZARD:
- Some exterior surfaces on unit will get hot. Use caution when touching these areas.
- Hot water in unit may cause scalding injury. Allow unit to cool before draining or cleaning.
Locate unit at the proper counter height in an area that is convenient for use. The location should be level b prevent the unit or its contents from falling accidentally and strong enough to support the weight of the unit and contents.
Do not move or relocate unit when it contains food product. Turn off unit, remove food product, and allow to cool completely before moving or cleaning.
Standard and approved manufacturing oils may smoke up to 30 minutes during initial startup. This is a temporary condition. Operate unit without food product until smoke dissipates.
NOTICE
Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.
Do not lay unit on the side with the control panel. Damage to the unit could occur.
Remote mounted control panels must have a minimum 6" (152 mm) clearance from unit (not to exceed 56" [1420 mm]). Mounting control panel closer may cause heat damage to electrical system in control panel.
Do not locate unit in an area subject to excessive temperatures or grease from grills, fryers, etc. Excessive temperatures could cause damage to the unit.
Unit is designed and recommended for use in or on metallic countertops. Damage to any countertop material is not covered under the Hatco warranty. For other surfaces, verify with manufacturer that material is suitable for prolonged temperatures up to 212°F (100°C).
Do not use excessive force when tightening mounting screws on built-in units. This may damage unit and/or countertop.
Do not locate unit in area with excessive air movement around unit. Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods, air conditioning ducts, and exterior doors).
Do not operate unit without food product/water in well. Damage to unit could occur.
All Models
All Round Heated Wells are reliable and versatile. In addition for use as a Heated Well to keep food hot for serving, food also can be steamed when used with an optional adapter kit.
NOTE: Do not add cold food to the unit for re-thermalization while hot food is being held.
Model RHW-1
Model RHW-1 is equipped with a single heating element for holding food or cooking soups or sauces. It is supplied with a specially-designed, stainless steel 11 qt (10 liter) round pot and hinged lid.
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Line drawing of a rice cooker with lid and control panel (no text or symbols)Model RHW-1
Model RHW-1B
Model RHW-1B is equipped the same as the RHW-1 but is a built-in model equipped with a remote mounted control panel.
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Technical line drawing of a mechanical or electrical component with a square base and circular housing (no text or symbols)Model RHW-1B
Model RHW-2
Model RHW-2 is equipped with two individually controlled heating elements for holding food or cooking soups or sauces. It is supplied with two specially-designed, stainless steel 11 qt (10 liter) round pots and hinged lids.
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Line drawing of a two-tier rice cooker with control panel and side-mounted fans (no text or symbols)Model RHW-2
MODEL DESIGNATION
flowchart
graph TD
A["Round"] --> B["Heated Well"]
B --> C["R H W - 1 B"]
C --> D["B = Built-In w/Remote Control\nNo Character = Countertop"]
C --> E["1 = Single Unit\n2 = Dual Unit"]
Plug Configurations
Units are supplied from the factory with an electrical cord and plug. Plugs are supplied according to the application.
WARNING
ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.
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NEMA 5-15P NEMA 6-15PPlug Configurations
NOTE: The specification label is located on the back of the unit. See label for serial number and verification of unit electrical information.
Electrical Rating Chart
| Model Voltage Watts Amps Plug Configuration Shipping Weight | |||||
| RHW-1 120 1250 10.4 NEMA 5-15P 21 lbs. (10 kg) | |||||
| RHW-1B 120 1250 10.4 NEMA 5-15P 21 lbs. (10 kg) | |||||
| RHW-2 | 208–240 | 2045–2725 | 9.8–11.3 | NEMA 6-15P | 36 lbs. (17 kg) |
NOTE: Shipping weight includes packaging.
Dimensions
| Model | Width (A) | Depth (B) | Height (C) | Footprint Width (D) | Footprint Depth (E) |
| RHW-1 | 14-1/8" (359 mm) | 13" (330 mm) | 13-1/2" (343 mm) | 7" (179 mm) | 8-7/8" (224 mm) |
| RHW-1B | 14-1/8" (359 mm) | 13" (330 mm) | 13-1/2" (341 mm) | N/A | N/A |
| RHW-2 | 24-3/4" (630 mm) | 13" (330 mm) | 13-1/2" (343 mm) | 15-3/8" (389 mm) | 9-7/8" (249 mm) |
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A C D
RHW-1
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A C
RHW-1B
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A C D
RHW-2
General
Round Heated Wells are shipped from the factory with most components assembled and ready for use. Care should be taken when unpacking shipping carton to avoid damage to unit and the components enclosed.
WARNING
ELECTRIC SHOCK HAZARD: Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).
FIRE HAZARD: Locate unit a minimum of 1" (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.
CAUTION
Locate unit at the proper counter height in an area that is convenient for use. The location should be level to prevent the unit or its contents from falling accidentally and strong enough to support the weight of the unit and contents.
Do not move or relocate unit when it contains food product. Turn off unit, remove food product, and allow to cool completely before moving or cleaning.
NOTICE
Do not lay unit on the side with the control panel. Damage to the unit could occur.
Do not locate unit in an area subject to excessive temperatures or grease from grills, fryers, etc. Excessive temperatures could cause damage to the unit.
- Remove the unit from the carton.
- Remove the information packet.
- Remove tape and protective packaging from all surfaces of the unit and any accessories.
- If the unit is a countertop model, place the unit in the desired location.
- Locate the unit in an area where the ambient air temperature is constant and a minimum of 70^ F ( 21^ C). Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods, air conditioning ducts, exterior doors).
- Make sure the unit is at the proper counter height in an area convenient for use.
- Make sure the countertop is level and strong enough to support the weight of the unit and food product.
- Make sure all the feet on the bottom of the unit are positioned securely on the countertop.
- If the unit is a built-in model, perform the "Installing a Built-In Model" procedure in this section.
Installing a Built-In Model
- Cut the appropriate opening in the countertop for the unit being installed (see below).
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11-7/8" (300 mm)RHW-1B
Countertop Cutout Dimensions
NOTE: The countertop must be level to ensure proper draining of the rectangular well.
NOTICE
Remote mounted control panels must have a minimum 6" (152 mm) clearance from unit (not to exceed 56" [1420 mm]). Mounting control panel closer may cause heat damage to electrical system in control panel.
The remote mounted control box should be installed outside of heat zone. Locating the control box inside heat zone will cause the control(s) to overheat, malfunction, and fail.
- Cut the appropriate opening for the control box in a vertical surface at least 6" (152 mm) from the unit, but no more than 56" (1420 mm) (see below).
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5-9/16" (144 mm) 1-5/16" (33 mm) 2-9/16" (65 mm) Ø 3/16" (4,5 mm) 5-1/8" (132 mm) 6" (154 mm)Control Box Cutout Dimensions
NOTE: The electrical cord between the unit and the control box is 56" (1420 mm) in length.
- Guide the control box with the front cover removed and the electrical cords through the countertop cutout, and then lower the unit into the cutout.
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Control Box Front Cover Countertop Cutout Control Box CutoutInstalling the Unit
- Assemble the L-brackets to the underside of the unit.
- Tighten the L-bracket screws until the top flange lies flat on the countertop.
NOTICE
Do not use excessive force when tightening mounting screws on built-in units. This may damage unit and/or countertop.
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Countertop Top Flange Screw L-f- Install the control box in the control box cutout:
a. Remove the four screws that secure the front cover to the control box. Remove the front cover and pass it through the cutout to the front of the installation surface.
b. Pass one of the mounting flanges on the control box housing through the cutout. Tilt and slide the other flange through the cutout.
c. Align the holes on the mounting flanges with the screw holes in the installation surface, and secure the control box housing to the surface using four screws (not supplied).
d. Install the front cover on the control box using the four front cover screws.
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Front Cover Control Box Housing Mounting Flange Front Cover ScrewsInstalling the Remote Mounted Control Box
7 Plug the power cord into a properly grounded electrical outlet of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.
General
Use the following procedure to operate the Round Heated Wells.
WARNING
Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment.
NOTICE
Do not operate unit without food product/water in well. Damage to unit could occur.
NOTE: For proper heat transfer, operate the RHW series, (Round Heated Wells), with the special pan supplied. This pan has a curved bottom to match the shape of the heating element.
- Plug the unit into a properly grounded electrical outlet of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.
- The Power Indicator ( ) will glow red when the unit has power.
- Place a pan/pot filled with food product or water into the unit.
NOTE: Do not operate the unit without a food pan or with an empty/dry pan. The unit will overheat and go into FAULT mode.
- Press the On/Off Button ( )do turn on the unit.
- The Power Indicator (⚡) will glow green when the unit is on and heating.
NOTE: The Fault Indicator (✗ will illuminate and the unit will beep when the unit is overheated or if the temperature sensor short circuits. When this happens, power is cut off automatically until the temperature returns to normal range or the temperature sensor functions normally.
CAUTION
BURN HAZARD: Some exterior surfaces on unit will get hot. Use caution when touching these areas.
-
Press the Temperature Button ( ⏻ to scroll through and select the desired temperature setting. The indicator above each temperature setting will glow when that setting is selected. There are three temperature settings:
-
195–212°F (91–100°C)—Steaming and rethermalizing
- 160–195°F (71–91°C)—Food warming/holding
-
120–160°F (49–71°C)—Food warming/holding
-
Press the Mode Button ( ) to scroll through and select the desired heating mode. The indicator above each mode will glow when that mode is selected. There are two heating modes:
• Full Power Mode (U)— Unit operates at 100% power.
- Low Power Mode (l) — Unit operates at 50% power for food warming and to avoid burning.
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HEATED WELL Power Indicator Fault Indicator 212°F 160°F-195°F 120°F-160°F ON/OFF Button Temperature Button Mode Button HATCO CORPORATION MILWAUKEE, WI U.S.A. www.hatcocorp.comControl Panel
General
Round Heated Wells are designed for maximum durability and performance with minimum maintenance.
WARNING
ELECTRIC SHOCK HAZARD:
- Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
- DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
- Do not steam clean or use excessive water on unit.
- This unit is not "jet-proof" construction. Do not use jet-clean spray to clean this unit.
- Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.
FIRE HAZARD: Do not use harsh chemicals such as bleach (or cleaners containing bleach), oven cleaners, or flammable cleaning solutions to clean this unit.
This unit has no "user-serviceable" parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350; fax 800-690-2966; or International fax 414-671-3976.
Daily Cleaning
To preserve the bright finish of the unit it is recommended that the exterior surfaces be cleaned daily.
NOTICE
Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.
- Turn off the unit, unplug the power cord, and allow the unit to cool.
- Remove food pans and any accessories for proper cleaning in a dishwasher or wash sink.
- Wipe down all metal surfaces using a soft, damp cloth. Stubborn stains may be removed with a good non-abrasive cleaner. Hard to reach areas should be cleaned with a small brush and mild soap.
- Wipe dry the entire unit using a dry, non-abrasive cloth.
OPTIONS AND ACCESSORIES
RHW-SP....6-Basket Round Steam Plate
RHW-11QT-LID-HG ...11 qt (10 liter) round hinged lid with plastic knob
RHW-11QT-POT .....11 qt (10 liter) round pan — 8-11/16" dia x 8"H (221 x 203 mm)
RHW-11QT-LID.....11 qt (10 liter) round lid with plastic knob
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RHW-11QT-LID-HG RHW-SP RHW-11QT-LID RHW-11QT-POTRHW Accessories
WARNING
This unit must be serviced by trained and qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
| Symptom Probable | Cause Corrective Action | |
| Food well not hot enough. Temperature setting too low. Use Mode Button to change from | Low Power to Full Power setting. | |
| Use Temperature Button to change to higher temperature setting. | ||
| Wrong pot installed in unit. Use specially-designed round pots for RHW models from Hatco only. Other pots may not provide the proper contact between the unit and the pot. | ||
| Heating element not working. Contact Authorized Service Agent or Hatco for assistance. | ||
| Temperature Control not working properly. Contact Authorized Service Agent or Hatco for assistance. | ||
| Voltage supplied is incorrect. Verify correct voltage is supplied to unit. Low supply voltage will cause improper heating. | ||
| Food well too hot. | Temperature setting too high. | Use Mode Button to change from Full Power to Low Power setting. |
| Use Temperature Button to change to lower temperature setting. | ||
| Temperature Control not working properly. Contact Authorized Service Agent or Hatco for assistance. | ||
| Voltage supplied is incorrect. Verify correct voltage is supplied to unit. High supply voltage will cause unit to overheat and my damage the unit. | ||
| No heat. | Unit turned off. | Use On/Off Button to turn on unit. Follow procedure in OPERATION section. |
| Circuit breaker tripped. | Reset circuit breaker. If circuit breaker continues to trip, contact Authorized Service Agent or Hatco for assistance. | |
| Temperature Control not working properly. Contact Authorized Service Agent or Hatco for assistance. | ||
| Heating element not working. Contact Authorized Service Agent or Hatco for assistance. | ||
| High-limit switch tripped. | Make sure pot is properly placed in the well. | |
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com and click on Find Service Agent, or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: partsandservice@hatcocorp.com
Fax: 800-690-2966 or 414-671-3976
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the "Products") to be free from defects in materials and workmanship, under normal use and service, for a period of one (1) year from the date of purchase when installed and maintained in accordance with Hatco's written instructions or 18 months from the date of shipment from Hatco. Buyer must establish the Product's purchase date by registering the Product with Hatco or by other means satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One (1) Additional Year Parts-Only Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Strip Heater Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HW and HWB Series (metal sheathed)
b) One (1) Year Parts and Labor PLUS Four (4) Years Parts-Only Warranty:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine (9) Years Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
d) Ninety (90) Day Parts-Only Warranty:
Replacement Parts
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT. Without limiting the generality of the foregoing, SUCH WARRANTIES DO NOT COVER: Coated incandescent light bulbs, fluorescent lights, heat lamp bulbs, coated halogen light bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light tubes, glass components, and fuses; Product failure in booster tank, fin tube heat exchanger, or other water heating equipment caused by liming, sediment buildup, chemical attack, or freezing; or Product misuse, tampering or misapplication, improper installation, or application of improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Hatco's liability and Buyer's exclusive remedy hereunder will be limited solely, at Hatco's option, to repair or replacement using new or refurbished parts or Product by Hatco or a Hatco-authorized service agency (other than where Buyer is located outside of the United States, Canada, United Kingdom, or Australia, in which case Hatco's liability and Buyer's exclusive remedy hereunder will be limited solely to replacement of part under warranty) with respect to any claim made within the applicable warranty period referred to above. Hatco reserves the right to accept or reject any such claim in whole or in part. In the context of this Limited Warranty, "refurbished" means a part or Product that has been returned to its original specifications by Hatco or a Hatco-authorized service agency. Hatco will not accept the return of any Product without prior written approval from Hatco, and all such approved returns shall be made at Buyer's sole expense. HATCO WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS RESULTING FROM THE USE OF OR INABILITY TO USE THE PRODUCTS OR FROM THE PRODUCTS BEING INCORPORATED IN OR BECOMING A COMPONENT OF ANY OTHER PRODUCT OR GOODS.
Introduction......12
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Line drawing of a rice cooker with control panel and side-mounted buttons (no text or symbols)Modèle RHW-1
Modèle RHW-1B
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Technical line drawing of a mechanical device with a housing and mounting bracket (no text or symbols)Modèle RHW-1B
Modèle RHW-2
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Line drawing of a two-tiered rice cooker with control panel and side-mounted buttons (no text or symbols)Modèle RHW-2
DÉSIGNATION DU MODÈLE
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Four technical illustrations of electrical connectors and socket (no text or symbols)NEMA 5-15P NEMA 6-15P
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300 mm 11-7/8"RHW-1B
Installing the Remote Mounted Control Box
1. GARANTIE DU PRODUIT
Industrial Electric Commercial Parts & Service, Inc. Huntington Beach 714-379-7100
Chapman Appl. Service San Diego 619-298-7106
P & D Appliance Commercial Parts & Service, Inc. S. San Francisco 650-635-1900
COLORADO
Hawkins Commercial Appliance Englewood 303-781-5548
FLORIDA
Whaley Foodservice Repair Jacksonville 904-725-7800
Whaley Foodservice Repair Orlando 407-757-0851
B.G.S.I. Pompano Beach 954-971-0456
Comm. Appliance Service Tampa 813-663-0313
GEORGIA
TWC Services Mableton 770-438-9797
Heritage Service Group Norcross 866-388-9837
Southeastern Rest. Svc. Norcross 770-446-6177
HAWAII
Burney's Comm. Service, Inc. Honolulu 808-848-1466
Food Equip Parts & Service Honolulu 808-847-4871
ILLINOIS
Parts Town Lombard 708-865-7278
Eichenauer Elec. Service Decatur 217-429-4229
Midwest Elec. Appl. Service Elmhurst 630-279-8000
Cone's Repair Service Moline 309-797-5323
INDIANA
GCS Service Indianapolis 800-727-8710
IOWA
Goodwin Tucker Group Des Moines 515-262-9308
KENTUCKY
Service Solutions Group Lexington 859-254-8854
Service Solutions Group Louisville 502-451-5411
LOUISIANA
Chandlers Parts & Service Baton Rouge 225-272-6620
MARYLAND
Electric Motor Service Baltimore 410-467-8080
GCS Service Silver Spring 301-585-7550
MASSACHUSETTS
Ace Service Co., Inc. Needham 781-449-4220
MICHIGAN
Bildons Appliance Service Detroit 248-478-3320
Commercial Kitchen Service Bay City 989-893-4561
Midwest Food Equip. Service Grandville 616-261-2000
MINNESOTA
GCS Service Minnetonka 800-822-2303 x20365
MISSOURI
General Parts Kansas City 816-421-5400 Commercial Kitchen Services St. Louis 314-890-0700
Kaemmerlen Parts & Service St. Louis 314-535-2222
NEBRASKA
Anderson Electric Omaha 402-341-1414
NEVADA
Burney's Commercial Las Vegas 702-736-0006
Hi. Tech Commercial Service N. Las Vegas 702-649-4616
NEW JERSEY
Jay Hill Repair Fairfield 973-575-9145
Service Plus Flanders 973-691-6300
NEW YORK
Acme American Repairs, Inc. Brooklyn 718-456-6544
Alpro Service Co. Brooklyn 718-386-2515
Appliance Installation Buffalo 716-884-7425
Duffy's Equipment Services, Inc. Buffalo 800-836-1014
3Wire Northern Plattsburgh 800-634-5005
Duffy's Equipment Services, Inc. Sauquoit 800-836-1014
J.B. Brady, Inc. Syracuse 315-422-9271
NORTH CAROLINA
Authorized Appliance Charlotte 704-377-4501
OHIO
Akron/Canton Comm. Svc. Inc. Akron 330-753-6634
Service Solutions Group Cincinnati 513-772-6600
Commercial Parts and Service Columbus 614-221-0057
Electrical Appl. Repair Service Brooklyn Heights 216-459-8700
E. A. Wichman Co. Toledo 419-385-9121
OKLAHOMA
Hagar Rest. Service, Inc. Oklahoma City 405-235-2184
Krueger, Inc. Oklahoma City 405-528-8883
OREGON
Ron's Service, Inc. Portland 503-624-0890
PENNSYLVANIA
Elmer Schultz Services Philadelphia 215-627-5401
FAST Comm. Appl. Service Philadelphia 215-288-4800
Appliance Installation & Service Pittsburgh 412-809-0244
K & D Service Co. Harrisburg 717-236-9039
Electric Repair Co. Reading 610-376-5444
RHODE ISLAND
Marshall Electric Co. Providence 401-331-1163
SOUTH CAROLINA
Whaley Foodservice Repair Lexington 803-996-9900
TENNESSEE
Camp Electric Memphis 901-527-7543
TEXAS
GCS Service Fort Worth 800-433-1804
Armstrong Repair Service Houston 713-666-7100
Cooking Equipment Specialist Mesquite 972-686-6666
Commercial Kitchen Repair Co. San Antonio 210-735-2811
UTAH
La Monica's Rest. Equip. Service Murray 801-263-3221
VIRGINIA
Daubers Norfolk 757-855-4097
Daubers Springfield 703-866-3600
WASHINGTON
3Wire Restaurant Appliance Seattle 800-207-3146
WISCONSIN
A.S.C., Inc. Madison 608-246-3160
A.S.C., Inc. Milwaukee 414-543-6460
CANADA
ALBERTA
Key Food Equipment Service Edmonton 780-438-1690
BRITISH COLUMBIA
Key Food Equipment Service Vancouver 604-433-4484
Key Food Equipment Service Victoria 250-920-4888
MANITOBA
Air Rite, Inc. Winnipeg 204-895-2300
NEW BRUNSWICK
EMR Services, Ltd. Moncton 506-855-4228
ONTARIO
R.G. Henderson Ltd. Toronto 416-422-5580
Choquette - CKS, Inc. Ottawa 613-739-8458
QUÉBEC
Choquette - CKS, Inc. Montreal 514-722-2000
Choquette - CKS, Inc. Québec City 418-681-3944
UNITED KINGDOM
Marren Group Northants +44(0)1933 665313
HATCO CORPORATION
P.O. Box 340500
Milwaukee, WI 53234-0500 U.S.A.
800-558-0607 414-671-6350
Parts and Service Fax 800-690-2966
International Fax 414-671-3976
partsandservice@hatcocorp.com
www.hatcocorp.com
Register your unit online!
See IMPORTANT OWNER INFORMATION
section for details.
