Rapide Cuisine IRNGPC2S36 - Cooker Hatco - Free user manual and instructions

USER MANUAL Rapide Cuisine IRNGPC2S36 Hatco

Register Online! (see page 2)

Dual Induction Ranges

Installation and Operating Manual

Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you're unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.

English = 2

ADVERTENCIA

Important Owner Information. 2

Introduction. 2

Important Safety Information 3

Model Description 4

Model Designation 5

Specifications 5

Plug Configurations 5
Electrical Rating Chart. 5
Dimensions 6

Installation 7

General 7

Operation. 8

General 8

Changing Cooking Control Method 9

Using the Timer 10
Cooking with Menu Items 10
Programming Menu Items 11
Changing Operation Mode 11
Changing Between Fahrenheit and Celsius 12
Resetting the Software 12
Updating Firmware 12

Maintenance. 13
General 13
Daily Cleaning 13
Troubleshooting Guide 143
Limited Warranty 153
service Information. 15
authorized Parts Distributors. .Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage, and purchase date of your strip heater in the spaces below (specification label located on the underside of the unit). Please have this information available when calling Hatco for service assistance.

Model No.

Serial No.

Voltage

Date of Purchase

Register your unit!

Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Support pull-down menu, and click on "Warranty".

Business

Hours: 7:00 AM to 5:00 PM Monday-Friday,

Central Time (CT)

(Summer Hours - June to September:

7:00 AM to 5:00 PM Monday-Thursday

7:00 AM to 4:00 PM Friday)

Telephone: [phone]

E-mail: [e-mail]

24 Hour 7 Day Parts and Service

Assistance available in the United States

and Canada by calling 800-558-0607.

Additional information can be found by visiting our web site at www.hatcocorp.com.

INTRODUCTION

Hatco Dual Induction Ranges offer a safe, quick, efficient, and attractive way to prepare foods in commercial kitchens as well as display cooking locations (omelet bars, buffets, etc...). The high efficiency, accuracy, and speed of induction cooking make Hatco Induction Ranges the perfect choice for quality foodservice organizations.

Induction cooking relies on the creation of a magnetic field between the induction coils below the glass surface of the unit and an "induction-ready" pan sitting on top of the glass surface. This magnetic field generates induction currents in the base of the pan, which heat the pan instantly. That heat then is transferred to the pan contents. Since the magnetic field exists only between the induction coils and a magnetic material (ferrous material), the glass surface between the two does not become heated, eliminating heat loss and increasing efficiency. When the magnetic field is "broken" by turning off the unit or removing the pan, heat generation stops instantly.

Hatco Dual Induction Ranges are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.

This manual provides the installation, safety, and operating instructions for Hatco Dual Induction Ranges. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of a unit.

Safety information that appears in this manual is identified by the following signal word panels:

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE is used to address practices not related to personal injury.

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.

WARNING

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.
• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Do not allow liquids to spill into unit. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70^ (21^) and a maximum of 124^ (51^) .
• Do not steam clean or use excessive water on the unit.
• This unit is not "jet-proof" construction. Do not use jet-clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power cord. Cord must be replaced by an Authorized Hatco Service Agent or a person with similar qualifications.
• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.
• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some after-market or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

EXPLOSION HAZARD: Do not heat unopened containers of food on unit. Sealed, heated containers may burst open.

ELECTROMAGNETIC INTERFERENCE HAZARD: This unit generates close-range electromagnetic fields. It has been designed to meet the applicable standards for noninterference with other electronic devices. Make sure other electronic devices in the vicinity, including pacemakers and other active implants, have been designed to meet their corresponding applicable standards. As a precaution, do not operate unit or come within 12^ (305 mm) of unit with a pacemaker or other active implant.

This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from unit.

WARNING

FIRE HAZARD:

• Locate countertop unit a minimum of 2^ (51 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.
• Do not obstruct air ventilation openings on sides and bottom of unit. Unit combustion or malfunction may occur.
• Do not place unit near or underneath curtains or other combustible materials. Items near or above unit could catch fire causing injury and/or damage to unit.

Make sure all operators have been instructed on the safe and proper use of the unit.

This unit has no "user-serviceable" parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350.

CAUTION

BURN HAZARD:

• Do not leave metal objects or utensils on or near induction range. They may become hot.
• Use caution when wearing rings, watches, or other ferrous objects around induction range. They may become hot.
• Some exterior surfaces on unit will get hot. Use caution when touching these areas.

Do not block or restrict air flow to air intake or exhaust openings on bottom of unit.

Do not store anything on top of unit.

Locate unit at proper counter height in an area that is convenient for use. Location should be level to prevent unit or its contents from falling accidentally and strong enough to support weight of unit and contents.

NOTICE

Plug unit into a dedicated circuit. Do not use multiple appliances on same circuit.

Never use aluminum foil on induction range. Aluminum foil will melt and damage unit.

Do not place objects with magnetic properties (credit cards, cassette tapes, etc...) on or near unit during operation.

Use only wipes, pads, and cleaners designed specifically for cleaning ceramic glass surfaces.

Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

Do not locate unit in area with excessive air movement around unit. Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/woods, air conditioning ducts, and exterior doors).

This unit is intended for commercial use only-NOT for household use.

All Models

Hatco P Type Dual Induction Ranges are equipped with two induction coils underneath a single ceramic glass cooking surface, enabling the use of two pans on a single unit. Each model features a glass touch control panel. The control panel has separate, identical controls for each coil including a Function Button, a Timer Button, a Control Knob, and a Control Display. All P Type Induction Ranges include an attached 71^ (1800 mm) power cord with plug.

NOTE: Refer to "Pan Specifications" in the OPERATION section of this manual for details on "induction-ready" pans, pans not suitable for induction cooking, and pan sizes.

Hatco P Type Dual Induction Ranges have several safeguards built into each unit that ensure protection to the unit as well as the operators.

• A cross-flow fan ventilation system ensures that the electronic circuits in the unit do no overheat. Temperature probes monitor the electronic circuits and will signal the unit to shut down if the circuits get too hot.
• Temperature probes in the cooking zones monitor the zone temperature. These probes detect overheating in the cooking zone due to an empty pan.
• Electronic circuitry in the cooking zones detect when a small, ferrous object (such as a fork, spoon, or ring) is placed on the unit, and the unit will not operate.

Countertop Models

Countertop P Type Dual Induction Ranges models are portable, countertop induction ranges.

IRNG-PC2S-xx Models

IRNG-PC2S-xx models are side-by-side dual induction ranges. The induction coils are designated as the left coil and the right coil. The control panel for each coil is directly in front of its corresponding coil.

Side-by-Side Dual Countertop Model

IRNG-PC2F-xx Models

IRNG-PC2S-xx models are front-to-back dual induction ranges. The induction coils are designated as the front coil and the back coil. The control panel for each coil is designated by a graphic on the control label—the top control panel controls the front coil, and the bottom control panel controls the back coil.

Front-to-Back Dual Countertop Model

NOTE: For the latest firmware updates, cooking tips, and more, go to the Hatco Induction Range website: www.hatcocorp.com/rapide_cuisine

SPECIFICATIONS

Plug Configurations

Units are supplied from the factory with an electrical cord and plug installed. Plugs are supplied according to the application.

WARNING

ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.

NOTE: The specification label is located on the bottom of the unit. See label for serial number and verification of unit electrical information.

Plug Configurations

NOTE: Receptacle not supplied by Hatco. All units must be connected to a dedicated circuit.

Electrical Rating Chart

Model	Voltage	Total Watts	Amps	Hertz	Plug Configuration	Shipping Weight
IRNG-PC2S-29 and IRNG-PC2F-29	208 4992		24 60 NEMA 6-30P 41	Ibs. (19 kg)
	240 6240
IRNG-PC2S-36 and IRNG-PC2F-36	208 6240		30 60 NEMA 6-50P 41	Ibs. (19 kg)
	240 7200

NOTE: Shipping weight includes packaging.

Dimensions - IRNG-PC2S-xx Models

Model Width	(A) Depth (B)	Height (C)		Footprint Width (D)	Footprint Depth (E)	Cooking Surface Width (F)	Cooking Surface Depth (G)
IRNG-PC2S-29 and IRNG-PC2S-36	24-13/16" (630 mm)	19-1/16" (484 mm)	4-1/2" (114 mm)	23-9/16" (598 mm)	14-7/16" (366 mm)	24-1/2" (622 mm)	13-3/4" (348 mm)

Dimensions - IRNG-PC2F-xx Models

Model Width	(A) Depth (B)	Height (C)		Footprint Width (D)	Footprint Depth (E)	Cooking Surface Width (F)	Cooking Surface Depth (G)
IRNG-PC2F-29 and IRNG-PC2F-36	14" (356 mm)	29-11/16" (753 mm)	4-15/16" (125 mm)	12-3/8" (314 mm)	26" (661 mm)	13-3/4" (348 mm)	24-1/2" (622 mm)

General

Dual Induction Ranges are shipped completely assembled and ready for use. Care should be taken when unpacking the shipping carton to avoid damage to the unit and components enclosed.

WARNING

ELECTRIC SHOCK HAZARD: Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70^ (21^) and a maximum of 124^ (51^) .

FIRE HAZARD:

• Locate countertop unit a minimum of 2^ (51 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.
• Do not obstruct air ventilation openings on sides and bottom of unit. Unit combustion or malfunction may occur.
• Do not place unit near or underneath curtains or other combustible materials. Items near or above unit could catch fire causing injury and/or damage to unit.

CAUTION

Do not block or restrict air flow to air intake or exhaust openings on bottom of unit.

Locate unit at proper counter height in an area that is convenient for use. Location should be level to prevent unit or its contents from falling accidentally and strong enough to support weight of unit and contents.

1. Remove the unit from the carton.
2. Remove tape and protective packaging from all surfaces of the unit.

NOTE: To prevent delay in obtaining warranty coverage, complete online warranty registration. See IMPORTANT OWNER INFORMATION for details.

1. Place the unit in the desired location. Make sure the location:

2. is level and at the proper counter height.

3. is strong enough to support the unit and its contents.
4. provides a minimum of 2^ (51 mm) clearance from combustible materials.
5. is large enough for all four feet of the unit to be positioned securely on the countertop.

NOTE: Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods, air conditioning ducts, and exterior doors).

General

Use the following information and procedures to operate P Type Dual Induction Ranges. NOTICE: Do not move a countertop unit during operation.

Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment.

BURN HAZARD:

• Do not leave metal objects or utensils on or near induction range. They may become hot.
• Use caution when wearing rings, watches, or other ferrous objects around induction range. They may become hot.
• Some exterior surfaces on unit will get hot. Use caution when touching these areas.

Pan Specifications

Pans used with an Induction Range must meet the following specifications:

• Made of material with magnetic properties (ferrous material)
• Enameded Steel Pans
• Cast Iron Pans
• Stainless Steel Pans
• Aluminum Pans w/ferrous base
• Proper size (measurements given are the pan bottom diameter)
• Minimum = 4" (102 mm), Maximum = 14" (356 mm)
• Flat bottom

The following pans cannot be used with an Induction Range:

Glass Pans
- Aluminum Pans without a ferrous base
- Earthenware Pans
- Ceramic Pans
Copper Pans

NOTE: The Induction Range automatically detects if a pan is induction-ready. If a pan is placed on the unit during operation that is not induction-ready, a pan icon with the message "Non-Compatible" will

appear on the corresponding Control Display, and the unit will not operate.

Dual Induction Range Controls

The control panel on Dual Induction Ranges has separate, identical controls for each coil. This allows each coil to be operated independently. This section describes the operation of a single coil and its corresponding controls.

Operation Modes

Two operation modes are available on the Induction Range: Standard Mode and Advanced Programming Mode. Review the information below to determine which operation mode is appropriate. Refer to "Changing Operation Mode" in this section to change the unit between modes.

Standard Mode

Standard Mode offers basic cooking with manual cooking control methods and a timer. Four screens are available on the Control Display in Standard Mode: Power Control, Fahrenheit Temperature Control, Celsius Temperature Control, and Settings.

Power Control Screen

^ Temperature Control Screen

^aC Temperature Control Screen

Settings Screen

The Settings screen in Standard Mode offers the following options:

FIRMWARE = Used for uploading firmware updates MODES = Used to change between operation modes

ERRORS = Shows the last six error codes

Front-to-Back Dual Induction Range Control Panel

Advanced Programming Mode

Advanced Programming Mode increases the versatility of the Induction Range by allowing preset, three-stage cooking programs (menu items) to be created. Four screens are available on the Control Display in Advanced Programming Mode: Power Control, Temperature Control (Fahrenheit or Celsius), Menu, and Settings.

Power Control Screen

Temperature Control Screen

Menu Screen

Settings Screen

The Settings screen in Advanced Programming Mode includes all of the options from Standard Mode as well as the following additions:

TEMP UNIT = Used to change temperature unit of measure
PROGRAM = Used to create custom menu items

Refer to "Programming Menu Items" in this section to create custom menu items.

Startup

1. Before turning on the unit each day, clean the glass cooking surface using an appropriate cleaning wipe, damp paper towel, or a damp cloth. CAUTION! Wipe up all spills and splashes immediately. Make sure unit is dry before using. Do not allow liquid to run into air inlet filter on bottom of unit.

NOTE: The unit can be turned off at any time by pushing the Control Knob.

NOTE: The cooling fan in the unit will not start until the unit gets hot. Once the fan turns on, it will run until the unit cools.

1. Plug the unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.

2. A Welcome screen will appear on the Control Display for a few seconds, then the display will go blank.

3. Place an induction-ready pan on the unit. The Induction Range will not operate without a pan centered inside the cooking zone pattern on the glass cooking surface.

4. Push the appropriate Control Knob to start the Induction Range.

Power Control—Standard

The blue Power Control Screen appears showing a bar graph and a percentage of power setting. The Induction Range is now operating in Power Control. See "Changing Cooking Control on cooking in Temperature Cont

• If the unit is in Advanced Programming Mode, refer to "Cooking with Menu Items" in this section to cook using programmed menu items.

NOTE: The pan icon on the display will flash when a pan is not being heated or when no pan is on the glass cooking surface. The icon will remain solid when a compatible pan is on the cooking surface and being heated. If the Power setting is at "0" or the Fahrenheit Temperature setting is below 79^ , no pan icon will appear.

1. Turn the Control Knob to adjust the Power setting to the desired percentage.

2. Turn the Control Knob clockwise to increase the setting.
   Turn the Control Knob counterclockwise to decrease the setting.

3. Most cooking in Power Control will be done at a setting of 50% or less. Start with a lower setting because the unit gets hot quickly. Make adjustments as necessary.

NOTE: Heat generation will stop automatically whenever a pan is removed from the glass cooking surface. The unit will hold the current setting for three minutes. If the pan is placed back on the unit within the three minutes, the unit will resume cooking at the current setting. After three minutes, the Control Display will go blank and the unit will shut off.

Shutdown

1. Push the appropriate Control Knob to turn off the Induction Range. The Control Display will go blank.

NOTE: Heat generation will stop automatically whenever a pan is removed from the glass cooking surface.

Changing Cooking Control Method

Two cooking control methods are available in both operation modes on the Induction Range: Power Control and Temperature Control. To change control methods:

1. Touch the Exton on the control panel to toggle through the cooking control methods. The screens appear in the order shown below (the Settings Screen that appears is used for changing unit operation mode and settings).

Power Control—Standard

Temperature Control—Standard

1. Turn the Control Knob to adjust the setting on the desired screen.
2. Turn the Control Knob clockwise to increase the setting.
   Turn the Control Knob counterclockwise to decrease the setting.

NOTE: Settings in Power Control do not correspond to the temperature setting in Temperature Control.

General Setting Information

Hatco recommends adjusting the Power or Temperature settings up or down while cooking to find the best setting for a particular pan, amount of food, and heating desired. Once a good setting has been determined, use this setting in the future for cooking similar batches of the same size, in the same pan. Save these settings as a menu item in Advanced Programming Mode for quick and easy repeat cooking.

Power Control Information

Power Control supplies a continuous amount of heat to the pan, similar to the operation of a gas or electric burner. The Power setting is based on the amount of heat wanted in the pan. Observe the cooking of the food in the pan and make adjustments to the Power setting as necessary.

Temperature Control Information

Temperature Control regulates power to the pan on and off to maintain the Temperature setting entered on the Temperature Control screen (Fahrenheit or Celsius). Power is controlled automatically by the internal computer. The temperature setting is approximate. The actual temperature of the food in the pan will depend on the type and size of the pan as well as the type and amount of food that is in the pan. When power to the pan is off, the pan icon on the display will flash. When power to the pan is on, the pan icon on the display will remain solid to indicate the pan is being heated.

Remote Temperature Probes

For quicker and more accurate temperature control, Remote Temperature Probes are included—one for each coil on Dual Induction Ranges. When connected, the Remote Temperature Probe signals the internal computer to control automatic regulation of power to the pan based on the actual temperature of the food being cooked.

NOTE: Use only Hatco-supplied Remote Temperature Probes with Hatco induction units.

To use a Remote Temperature Probe:

1. Plug the probe into the probe port on the unit.
2. For side-by-side units each port is located on its corresponding side of the unit, next to the USB port.
3. For front-to-back units, the ports are located on the left side of the unit, next to its corresponding USB port. The top port is for the back coil, and the bottom port is for the front coil.
4. The Control Display will show the setpoint entered and the word "PROBE", indicating that a Remote Temperature Probe is connected.
5. Insert/submerge the bottom 1^ (25 mm) of the probe into the food being cooked.
6. ^ F or ^ C will flash on the Control Display until the unit is within 5 degrees of the temperature setpoint. When at the setpoint, ^ F or ^ C will stop flashing.

NOTE: To avoid inaccurate temperature readings, do not allow the tip of the probe to touch the bottom of the pan. Do not fully submerge the probe.

1. Attach the probe to the side of the pan using the included probe clip.

NOTE: Disconnect the probe when it is not in use. If the probe remains connected while not in use, the internal temperature control will take over causing temperature sensing to be slower and less accurate.

Using the Timer

A timer is available in both operation modes on the Induction Range.

1. Touch the button on the control panel to access the Timer Screen. The unit of measure on the Timer Screen will correspond with the active cooking control method—Power or Temperature (°F or °C).

• A split Timer screen will appear.
  The top of the screen shows the timer highlighted by a white outline, and the bottom of the screen shows the Power/Temperature setting.
• Set the timer by turning the Control Knob within three seconds.
  After the timer is set, the white outline drops to outline the Power/Temperature setting.
• Adjust the Power/Temperature by turning the Control Knob.
• When the timer reaches zero, the timer flashes between "DONE" and "0:00:00". The Power/Temperature setting drops to "0" or 68^ (19^) , depending on the control method in which the unit is operating.

Cooking with Menu Items

Use the following procedure to cook using programmed menu items in Advanced Programming Mode. Refer to "Changing Operation Mode" in this section to change the unit between modes.

1. Push the Control Knob to start the Induction Range.

2. Touch the Button on the control panel to toggle through the screens on the Control Display to the Menu screen.

3. Turn the Control Knob to highlight the desired menu item in red, then push the Control Knob to select the menu item.
4. The selected menu item cook screen will appear.
5. Turn the Control Knob to highlight START in red, then push the Control Knob to start cooking.

• The timer for the menu item will start and the setting for the active cooking control method is shown.

• For two or three-stage menu items, the Control Display will begin the second and third stages automatically after the previous stage is complete.
• To stop cooking during a menu item sequence, turn the Control Knob to highlight EXIT in red, then push the Control Knob to stop the sequence.
• The Control Display will return to the Menu screen.

Programming Menu Items

Use the following procedure to program custom one, two, or three-stage menu items in Advanced Programming Mode.

1. Push the Control Knob to start the Induction Range.

2. Touch the button on the control panel to toggle through the screens on the Control Display to the Settings screen.

Settings—Advanced

1. Turn the Control Knob until PROGRAM is highlighted in red, then push the Control Knob to select PROGRAM.

A password screen will appear.

To enter the 3-digit password "248", turn the Control Knob to the first number, then press the Control Knob to select and move to the next number.

Program—Advanced

The Program screen will appear.
4. Turn the Control Knob until the desired ADD button is highlighted in red, then push the Control Knob to create a menu item.
The Program Stages screen will appear.

1. Turn the Control Knob, if necessary, until STAGE1 is highlighted in red, then push the Control Knob to begin programming the menu item.

The Menu Item Stage 1 screen will appear.

1. Turn the Control Knob clockwise until ADD is highlighted in red, then push the Control Knob to name the menu item.

2. The Name screen will appear.

3. Turn the Control Knob until BKSP is highlighted in red, then push the Control Knob until all text in the name field is deleted.

4. Turn the Control Knob until the first letter for the menu item name is highlighted in red, then press the Control Knob to select the letter.

5. Continue selecting letters using the Control Knob until the name is complete.

Menu Item, Stage1-Advanced

Name—Advanced

1. Turn the Control Knob until SAVE is highlighted in red, then push the Control Knob to save the menu item name.

2. The Menu Item Stage 1 screen will appear.

3. Program the Menu Item.

a. Turn the Control Knob until either the PWR or TMP field is highlighted in red, depending on the cooking control method. Push the Control Knob to select the cooking control method.

b. Turn the Control Knob until the desired value appears for the cooking control method. Push the Control Knob to save the value.

c. Turn the Control Knob until the TIME field is highlighted in red. Push the Control Knob to select TIME.
d. Turn the Control knob until the desired value appears for the timer. Push the Control Knob to save the value.

e. Turn the Control Knob until SAVE is highlighted in red, then push the Control Knob to save the STAGE 1 values.

f. If a second stage and/or third stage is needed, turn the Control Knob until the desired stage is highlighted in red. Push the Control Knob to access the stage, and repeat steps a-e.
g. When menu item programming is complete and the Program Stages screen is showing, turn the Control Knob until EXIT is highlighted in red, then push the Control Knob to save the menu item.
h. The Program screen will appear. If all menu item programming is complete, turn the Control Knob until EXIT is highlighted in red, then push the Control Knob to return to the Settings screen. Touch the button on the control panel to return to the active cooking control screen.

Changing Operation Mode

Use the following procedure to change the operation mode of the Induction Range. Two modes are available: Standard Mode and Advanced Programming Mode.

1. Push the Control Knob to start the Induction Range.

Settings—Standard

1. Touch the button on the control panel to toggle through the screens on the Control Display to the Settings Screen.

2. Turn the Control Knob clockwise until MODES is highlighted in red, then push the Control Knob to select MODES.

3. A password screen will appear.

To enter the 3-digit password "248", turn the Control Knob to the first number, then press the Control Knob to select and move to the next number.

• The Modes screen will appear.

• Turn the Control Knob to highlight either MODE S or MODE A-β in red, then push the Control Knob to select the desired mode.

• MODE S = Standard Mode

• MODE A-B = Advanced Programming Mode

After selecting the mode, the Control Display will return to the Power Control screen.

Temperature Control units separate in Standard Mode.

-Menu screen appears in Advanced Programming Mode.

Standard Mode

Advanced Programming Mode

Changing Between Fahrenheit and Celsius

Use the following procedure to change the temperature unit of measure between Fahrenheit and Celsius in Advanced Programming Mode.

1. Push the Control Knob to start the Induction Range.

1. Touch the button on the control panel to toggle through the screens on the Control Display to the Settings Screen.

2. Turn the Control Knob clockwise until TEMP UNIT is highlighted in red, then push the Control Knob to select TEMP UNIT.

3. A password screen will appear.

To enter the 3-digit password "248", turn the Control Knob to the first number, then press the Control Knob to select and move to the next number.

• The Temp Unit screen will appear.

• Turn the Control Knob until the desired unit of measure is highlighted in red, then push the Control Knob to select the unit of measure.

• Turn the Control Knob to highlight EXIT, then push the Control Knob to return to the Settings Screen.

• Touch the button on the control panel to return to the active cooking control screen.

Resetting the Software

Use the following procedure if the induction range is unresponsive and the Control Display appears "frozen."

1. Touch and hold both the Button and the Button at the same time for 10 seconds.

2. The unit will restart and the Welcome screen will appear on the Control Display.

Updating Firmware

Use the following procedure to upload firmware updates to the Induction Range from an external USB drive. This procedure must be done for each coil/control combination and can be done in both operation modes.

• For side-by-side units, each USB port is located on its corresponding side of the unit.
• For front-to-back units, the USB ports are located on the left side of the unit. The top port is for the back coil, and the bottom port is for the front coil.

NOTE: For the latest firmware updates, cooking tips, and more, go to the Hatco Induction Range website: www.hatcocorp.com/rapide_cuisine

1. Push the Control Knob to start the Induction Range.
2. Touch the icon on the control panel to toggle through the screens on the Control Display to the Settings Screen.

1. Turn the Control Knob clockwise until FIRMWARE is highlighted in red, then push the Control Knob to select FIRMWARE.

2. A password screen will appear.
   To enter the 3-digit password "248", turn the Control Knob to the first number, then press the Control Knob to select and move to the next number.

3. The Firmware screen will appear.
4. Depending on the type of update, turn the Control Knob to highlight either USER BRD or MAIN BRD, then push the Control Knob to select.

5. The Firmware Update screen will appear.

6. Insert the USB drive into the USB port.

7. Turn the Control Knob to highlight UPDATE, then push the Control Knob to start the update.

• A screen will appear to indicate the update is in progress.
• When the update is complete, the Welcome screen will appear for a few seconds showing the new firmware version, and the unit will shut down.

NOTE: If an error message appears indicating that the update has failed, perform the "Resetting the Software" procedure in this section. Then, perform the "Updating Firmware" procedure again using a new USB drive.

HOLD Menu+Timer

FOR 10 SEC

Error F69

General

Hatco Dual Induction Ranges are designed for maximum durability and performance with minimum maintenance.

WARNING

ELECTRIC SHOCK HAZARD:

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
  DO NOT submerge or saturate with water. Do not allow liquids to spill into unit. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
• Do not steam clean or use excessive water on the unit.
• This unit is not "jet-proof" construction. Do not use jet-clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power cord. Cord must be replaced by an Authorized Hatco Service Agent or a person with similar qualifications.
• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.
• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some after-market or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

This unit has no "user-serviceable" parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350.

CAUTION

Use only wipes, pads, and cleaners designed specifically for cleaning ceramic glass surfaces.

Wipe up all spills and splashes immediately. Make sure unit is dry before using. Do not allow liquid to run into air inlet filter on bottom of unit.

Daily Cleaning

To maintain performance and preserve the finish of the Induction Range, clean the unit daily. Make sure to use only wipes, pads, and cleaners designed specifically for cleaning ceramic glass surfaces.

1. Turn off and unplug the unit. Allow the unit to cool.
2. Remove and wash all food pans.
3. Remove and clean the air filter located on the underside of the unit near the front. To clean:
4. Pull filter straight out of filter bracket and clean using warm water and a mild soap.
5. Allow filter to air dry completely before re-installing.

NOTE: Side-by-side Dual Induction Ranges have two air filters, one below each set of controls.

1. Clean the glass surface using an appropriate cleaning wipe, damp paper towel, or damp cloth.

2. For tough stains and metal marks, use a drop of ceramic glass cleaner and paper towel.

3. For water and scale marks, use a few drops of white vinegar and paper towel.

NOTICE

Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

1. Clean the metal surfaces using a clean, soft cloth and mild detergent.
2. Wipe dry all metal surfaces using a dry, clean, soft cloth.

IMPORTANT NOTE

The Control Knob shafts require cleaning at least once every week. To clean: Pull the Control Knob straight off the shaft, wipe all dirt and grease from the shaft, then re-install the Control Knob on the shaft.

WARNING

This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

WARNING

ELECTRIC SHOCK HAZARD: Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

Symptom Probable	Cause Corrective Action
Unit does not turn on.	No power to unit.	Make sure power cord is plugged into an appropriate receptacle (see SPECIFICATIONS section). Check circuit breaker and reset as necessary. Check for damage to power cord. Check electrical receptacle.
	Electronic controls defective. Contact A	Authorized Service Agent or Hatco for assistance.
Pan icon with the message "Non-Compatible" appears on the Control Display and the unit will not heat.	Pan being used is not induction-ready.	Use an induction-ready pan (see "Pan Specifications" in the OPERATION section of this manual).
Control Display unresponsive or Error F69 screen appears.	Software malfunction.	Perform the "Resetting the Software" procedure in the MAINTENANCE section of this manual.

Troubleshooting Questions?

If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pulled-down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:

Telephone: [phone] or 414-671-6350

e-mail: [e-mail]

1.PRODUCT WARRANTY

Hatco warrants the products that it manufactures (the "Products") to be free from defects in materials and workmanship, under normal use and service, for a period of one (1) year from the date of purchase when installed and maintained in accordance with Hatco's written instructions or 18 months from the date of shipment from Hatco. Buyer must establish the Product's purchase date by registering the Product with Hatco or by other means satisfactory to Hatco in its sole discretion.

Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed below:

a) One (1) Year Parts and Labor PLUS One (1) Additional Year Parts-Only Warranty:

Conveyor Toaster Elements (metal sheathed)

Drawer Warmer Elements (metal sheathed)

Drawer Warmer Roller and Slides

Strip Heater Elements (metal sheathed)

Display Warmer Elements (metal sheathed air heating)

Holding Cabinet Elements (metal sheathed air heating)

Heated Well Elements - HW and HWB Series (metal sheathed)

b) Two (2) Year Parts and Labor Warranty:

Induction Ranges

Induction Warmers

c) One (1) Year Parts and Labor PLUS Four (4) Years Parts-Only Warranty:

3CS and FR Tanks

d) One (1) Year Parts and Labor PLUS Nine (9) Years Parts-Only Warranty on:

Electric Booster Heater Tanks

Gas Booster Heater Tanks

e) Ninety (90) Day Parts-Only Warranty:

Replacement Parts

THE FOREGOING WARRANTY ARE EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT. Without limiting the generality of the foregoing, SUCH WARRANTY DO NOT COVER: Coated incandescent light bulbs, fluorescent lights, heat lamp bulbs, coated halogen light bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light tubes, glass components, and fuses; Product failure in booster tank, fin tube heat exchanger, or other water heating equipment caused by liming, sediment buildup, chemical attack, or freezing; or Product misuse, tampering or misapplication, improper installation, or application of improper voltage.

2. LIMITATION OF REMEDIES AND DAMAGES

Hatco's liability and Buyer's exclusive remedy hereunder will be limited solely, at Hatco's option, to repair or replacement using new or refurbished parts or Product by Hatco or a Hatcoauthorized service agency (other than where Buyer is located outside of the United States, Canada, United Kingdom, or Australia, in which case Hatco's liability and Buyer's exclusive remedy hereunder will be limited solely to replacement of part under warranty) with respect to any claim made within the applicable warranty period referred to above. Hatco reserves the right to accept or reject any such claim in whole or in part. In the context of this Limited Warranty, "refurbished" means a part or Product that has been returned to its original specifications by Hatco or a Hatco-authorized service agency. Hatco will not accept the return of any Product without prior written approval from Hatco, and all such approved returns shall be made at Buyer's sole expense. HATCO WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS RESULTING FROM THE USE OF OR INABILITY TO USE THE PRODUCTS OR FROM THE PRODUCTS BEING INCORPORATED IN OR BECOMING A COMPONENT OF ANY OTHER PRODUCT OR GOODS.

SERVICE INFORMATION

United States and Canada

The warranty on Hatco Induction Ranges is for two (2) years from date of purchase or 30 months from date of shipping from Hatco, whichever occurs first.

Warranty Problems

If you experience a problem with an Induction Range during the warranty period, contact the Hatco Parts and Service Team at:

Telephone: [phone] or 414-671-6350

E-mail: [e-mail]

When contacting Hatco for warranty service, please supply the following information:

• Model of unit
• Serial number (located on the bottom of the unit)
• Specific problem with the unit
• Date of purchase
  Name of business
  Shipping address
• Contact name and phone number

Non-Warranty Problems

If you experience a non-warranty problem that requires assistance, please contact the nearest Authorized Hatco Service Agency.

To locate the nearest Service Agency, log onto our website at www.hatcocorp.com, select the Support pull-down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team by phone/e-mail.

MODE S = Mode Standard
- MODE A-B = Mode Programming avancée

HOLD Menu+Timer FOR 10 SEC Error F69

Généralités

1. GARANTIE DU PRODUIT

Byassee Equipment Co.

Phoenix 602-252-0402

CALIFORNIA

Industrial Electric

Commercial Parts & Service, Inc.

Huntington Beach 714-379-7100

Chapman Appl. Service

San Diego 619-298-7106

P & D Appliance

Commercial Parts & Service, Inc.

S. San Francisco 650-635-1900

COLORADO

Hawkins Commercial Appliance

Englewood 303-781-5548

FLORIDA

Whaley Foodservice Repair

Jacksonville 904-725-7800

Whaley Foodservice R

Orlando 407-757-0851

B.G.S.I./Heritage

Pompano Beach 954-971-0456

Comm. Appliance Service

Tampa 813-663-0313

GEORGIA

Heritage Service Group

Norcross 866-388-9837

HAWAII

Burney's Comm. Service, Inc.

Honolulu 808-848-1466

Food Equip Parts & Service

Honolulu 808-847-4871

ILLINOIS

Parts Town

Addison 708-865-7278

Eichenauer Elec. Service

Decatur 217-429-4229

Midwest Elec. Appl. Service

Elmhurst 630-279-8000

Cone's Repair Service

Moline 309-797-5323

IOWA

Goodwin Tucker Group

Des Moines 515-262-9308

KENTUCKY

Tech 24

Lexington 859-254-8854

Tech 24

Louisville 502-451-5411

LOUISIANA

Chandlers Parts & Service

Baton Rouge 225-272-6620

MARYLAND

Electric Motor Service

Baltimore

410-467-8080

MASSACHUSETTS

Ace Service Co., Inc.

Needham 781-449-4220

MICHIGAN

Bildons Appliance Service

Detroit 248-478-3320

Commercial Kitchen Service

Bay City 989-893-4561

Midwest Food Equip. Service

Grandville 616-261-2000

MISSOURI

General Parts

Kansas City 816-421-5400

Commercial Kitchen Services

St. Louis 314-890-0700

Kaemmerlen Parts & Service

St. Louis 314-535-2222

NEBRASKA

Anderson Electric

Omaha 402-341-1414

NEVADA

Burney's Commercial

Las Vegas 702-736-0006

Hi. Tech Commercial Service

N. Las Vegas 702-649-4616

NEW JERSEY

Jay Hill Repair

Fairfield 973-575-9145

Service Plus

Flanders 973-691-8300

NEW YORK

Alpro Service Co.

Maspeth 718-386-2515

Duffy's - AIS Buffalo 716-884-7425

3Wire

Plattsburgh 800-634-5005

Duffy's - AIS

Sauquoit 800-836-1014

J.B. Brady, Inc.

Syracuse 315-422-9271

NORTH CAROLINA

Authorized Appliance

Charlotte 704-377-4501

OHIO

Akron/Canton Comm. Svc. Inc.

Akron 330-753-6634

Tech:

Cincinnati 513-772-6600

Commercial Parts and Service

Columbus 614-221-0057

Electrical Appl. Repair Service

Brooklyn Heights 216-459-8700

E.A.Wichman Co.

Toledo 419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc.

Oklahoma City 405-235-2184

OREGON

General Parts Group

Portland 503-624-0890

PENNSYLVANIA

Elmer Schultz Services

Philadelphia 215-627-5401

AIS Commercial Parts and Service

Pittsburgh 412-809-0244

K & D Service Co.

Harrisburg

Electric Repair Co.

Reading 610-376-5444

RHODE ISLAND

Marshall Electric Co.

Providence 401-331-1163

SOUTH CAROLINA

Whaley Foodservice Repair

Lexington 803-996-9900

TENNESSEE

Camp Electric

Memphis

TEXAS

Armstrong Repair Service

Houston 713-666-7100

Cooking Equipment Specialist

Mesquite 972-686-6666

Commercial Kitchen Repair Co

San Antonio 210-735-2811

UTAH

La Monica's Rest, Equip, Service

Murray 801-263-3221

VIRGINIA

Daubers

Norfolk 757-855-4097

Daubers

Springfield

WASHINGTON

3Wire

Seattle

800-207-3146

WISCONSIN

A.S.C., Inc.

Madison

A.S.C., Inc.

Milwaukee

608-246-3160

A.S.C., Inc.

Milwaukee

414-543-6460

CANADA

ALBERTA

Key Food Equipment Service

Edmonton

BRITISH COLUMBIA

Key Food Equipment Service

Vancouver 604-433-4484

Key Food Equipment Service

Victoria 250-920-4888

MANITOBA

Air Rite, Inc.

Winnipeg

NEW BRUNSWICK

EMR Services, Ltd.

Moncton

506-855-4228

ONTARIO

R.G. Henderson Ltd.

Toronto

Chequeette,KS,Inc.

Chouette Ottawa

613-739-8458

QUEBEC

Choquette-CKS,Inc.

Montreal

Choquette - CKS, Inc.

Quebec City

418-681-3944

UNITED KINGDOM

Marren Group

Northants

[phone]

HATCO CORPORATION

P.O.Box 340500

Milwaukee, WI 53234-0500 U.S.A.

800-558-0607 414-671-6350

[e-mail]

www.hatcocorp.com

Register your unit online!

See IMPORTANT OWNER INFORMATION

section for details.