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USER MANUAL WDC1220 Perel
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Black and white photo of a vacuum cleaner with blue lid and black handle (no text or symbols visible)WDC1220

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Exterior view of a stainless steel vacuum cleaner with blue handle and black arm (no text or symbols visible)WDC1230
USER MANUAL 4
HANDLEIDING 13
MODE D'EMPLOI 22
MANUAL DEL USUARIO 31
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Labeled diagram of a vacuum cleaner with numbered parts for identification and assembly reference.USER MANUAL
1. Introduction

To all residents of the European Union
Important environmental information about this product
This symbol on the device or the package indicates that disposal of the device after its lifecycle could harm the environment. Do not dispose of the unit (or batteries) as unsorted municipal waste; it should be taken to a specialized company for recycling. This device should be returned to your distributor or to a local recycling service. Respect the local environmental rules.
If in doubt, contact your local waste disposal authorities.
Thank you for choosing Perel! Please read the manual thoroughly before bringing this device into service. If the device was damaged in transit, do not install or use it and contact your dealer.
2. Safety Instructions

Read and understand this manual and all safety signs before using this appliance.

Class 2 appliance (WDC1220 only).

The power outlet on the WDC1230 maintains class 1.
IPX4
IP class X4.

Never use the appliance to vacuum toxic materials (i.e. chlorine bleach, ammonia), flammable items or combustible liquids (i.e. petrol, hot ashes, cigarettes, matches, explosive materials or anything burning), or use in areas where such substances and items may be present.
- This device can be used by children aged from 8 years and above, and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the device in a safe way and understand the hazards involved. Children shall not play with the device. Cleaning and user maintenance shall not be made by children without supervision.
- Do not use this appliance in the immediate surroundings of a bath, a shower or a swimming pool. Do not install this appliance immediately below a socket.
- Always check the power cord before use. The power cord and plug should be in good condition, and must not be damaged.
- If the external flexible cable or cord of this appliance is damaged, it shall be exclusively replaced by the manufacturer or his service agent or a similar qualified person in order to avoid a hazard.
- Do not unplug the appliance by pulling on the power cable. To unplug, grasp the power plug.
- The use of an extension lead or multi-plug adaptor is not advised when connecting this appliance to the mains. Connection through these devices could lead to a risk of overloading, overheating and even fire at the extension lead or adaptor due to inadequate connection quality.
- Do not pull or carry the appliance by the power cable, use the power cable as a handle or pull the power cable around sharp edges or corners. Avoid running the appliance over the power cable.
- Do not handle or operate the appliance with wet hands and follow the electrical safety precautions at all times.
- Do not attempt to change an accessory while the appliance is plugged into the mains power supply. Switch off and remove the power plug first.
- Do not operate the appliance close to heaters, radiators and other hot surfaces.
- Do not operate or use the appliance without dust bag and/or filters installed.
- Before vacuuming, remove any large or sharp object from the floor or cleaning surface in order to prevent damage to the filter.
- If the hose inlet, accessory or metal tube is blocked, switch off the appliance and unplug from the mains power supply. Clear the blocked object before attempting to start the appliance again.
- Never leave the appliance unattended when it is connected to the mains power supply, even when switched off.
- Keep the hose, tube and other parts of the appliance away from your face and body.
3. General Guidelines
- Refer to the Velleman ® Service and Quality Warranty on the last pages of this manual.
- All modifications of the device are forbidden for safety reasons. Damage caused by user modifications to the device is not covered by the warranty.
- Only use the device for its intended purpose. Using the device in an unauthorised way will void the warranty.
- Damage caused by disregard of certain guidelines in this manual is not covered by the warranty and the dealer will not accept responsibility for any ensuing defects or problems.
- Nor Velleman nv nor its dealers can be held responsible for any damage (extraordinary, incidental or indirect) – of any nature (financial, physical...) arising from the possession, use or failure of this product.
- Keep this manual for future reference.
4. Overview
Refer to the illustrations on page 2 of this manual.
WDC1220
| 1 | on-off switch |
| 2 | handle |
| 3 | top cover |
| 4 | barrel cap |
| 5 | metal clip |
| 6 | stainless steel barrel |
| 7 | base |
| 8 | universal wheel |
| 9 | drain function |
| 10 | plastic hose |
| 11 | suction mouth |
| 12 | adjustable handle |
| 13 | tube |
| 14 | floor brush |
| 15 | round brush |
| 16 | sponge filter |
| 17 | non-woven cloth filter |
| 18 | air outlet |
| 19 | secondary pollution prevention |
WDC1230
| 1 | on-off switch |
| 2 | handle |
| 3 | top cover |
| 4 | barrel cap |
| 5 | metal clip |
| 6 | stainless steel barrel |
| 7 | base |
| 8 | universal wheel |
| 9 | drain function |
| 10 | plastic hose |
| 11 | suction mouth |
| 12 | power socket |
| 13 | adjustable handle |
| 14 | telescopic metal tube |
| 15 | floor brush |
| 16 | round brush |
| 17 | non-woven cloth filter |
| 18 | sponge filter |
| 19 | HEPA filter |
| 20 | air outlet |
| 21 | secondary pollution prevention |
5. Assembly
General Assembly
- Assemble the wheels to the base of the appliance.

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Close-up of a hand holding a black mechanical component with a circular knob, next to a curved surface (no text or symbols visible)- Assemble the base to the appliance and lock.

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Person holding a large cylindrical appliance with black handles, showing internal components and red arrows indicating motion (no text or symbols)
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Close-up of a hand pressing down on a black plastic tire component with a red arrow pointing to the center (no text or symbols visible)- Connect the plastic hose end into the appliance. Connect the hose handle with the telescopic tube.

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Close-up of a hand holding a blue industrial cleaning tool with black tubing, no visible text or symbols
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Close-up of hands holding a black cable with a red arrow indicating compression or force (no text or symbols)- Connect the desired accessory and extend the telescopic tube if desired.

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Person using a tool to press or adjust a black plastic clip, with a red arrow indicating downward motion (no text or symbols visible)
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Close-up of hands using a tool to apply material, showing a red arrow indicating direction (no text or symbols visible)Switchable Blowing Function
- Replace the outlet board with the blowing board.

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Two-step illustration of hands assembling a black vacuum cleaner device, showing top-down and side-up views with red arrows indicating motion (no text or symbols)- Connect the plastic hose end into the blowing board and fasten tightly.

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Close-up of a black and white vacuum cleaner with a red arrow indicating airflow or change (no text or symbols visible)Drain Function
Screw the drainage cover to pour water from the tank.

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Close-up of a hand holding a black plastic pot with a handle, next to a stainless steel container (no visible text or symbols)Power Socket (WDC1230 only)
The integrated power socket is perfect for connecting a power tool, so you can extract dust and debris as you sand or drill.

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Close-up of a black and white vacuum cleaner with attached cable, showing internal components and a red arrow indicating airflow direction (no text or symbols visible)
The maximum outlet power is 2000 W. Never exceed the maximum power allowed to avoid the appliance's motor to burn out.
How does the integrated power socket work:
- when the I-0-II switch is on 0, the socket will be a power supply
- when the I-0-II switch is on I, the vacuum cleaner will work by itself and the socket is also a power supply
- when the I-0-II switch is on II, the vacuum cleaner will be controlled by the socket (connected with tools or appliances)
o turn on the connected tool, the vacuum cleaner will start to work immediately;
o turn off the connected tool, the vacuum cleaner will stop in 8 seconds.
6. Operation

This appliance can be used with either a dust bag (not included) or a cloth filter (not included).

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Two plastic containers, one white and one black, displayed against a plain background (no text or symbols visible)
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Person placing a pan into a stainless steel steamer on a stovetop (no text or symbols visible)
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Close-up of a hand placing a lid into a white cylindrical container with a handle (no text or symbols visible)Dry Vacuum Cleaning
- Ensure to correctly fit the HEPA filter and/or dust bag/cloth filter before use. Also, install the sponge filter.
- Switch on the appliance and vacuum.
- Empty the tank and clean/replace the dust bag once the dust bag is full. Also, clean the cloth filter accordingly.
Wet Vacuum Cleaning
- Ensure to fit the sponge filter correctly. The HEPA filter, dust bag and cloth filter should not be used and therefore removed.
- Switch on the appliance and vacuum.
- Clean the tank after each use. Avoid leaving dust or dirty water inside the tank. Regularly wipe the appliance inside out using only lukewarm water. Also, clean the used accessories.
I-0-II Switch (WDC1230 only)
• To use the appliance as a regular vacuum cleaner, switch the appliance to position I.
- To use the appliance with an extra electrical appliance, make sure that both appliances are switched off. Connect the extra appliance to the vacuum cleaner and flick the switch to the II position. The vacuum cleaner will start when the connected appliance starts.
7. Accessories
Floor Brush
The floor brush is ideal for cleaning carpets and hard floors.
Wiper Brush
This brush is ideal for wet cleaning applications.
Round Brush
Use this brush for cleaning furniture, curtains and upholstery.
Variable Suction Control
Slide the regulator on the handle to adjust the suction power. Just make sure it is closed for liquid pick-up.
8. Care and Maintenance

The plug must be removed from the socket outlet before cleaning or maintaining the appliance.
-
Release the latches and remove the top cover.
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Remove the HEPA filter (WDC1230 only).

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Close-up of a hand inserting a small metallic clip into a blue and black device (no text or symbols visible)
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Person holding a white filter component with blue base, no visible text or symbols- Remove the cloth filter.

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Person placing a pan into a stainless steel steamer (no text or symbols visible)-
Carefully wash the HEPA and cloth filters using warm water.
-
Remove the sponge filter.

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Close-up of a hand pressing down on a black plastic component, with a red arrow indicating the motion direction (no text or symbols visible)- Air-dry for at least 24 hours.

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Two plastic containers: one with a faucet icon and '40°C max' warning symbol, the other a conical container (no text or labels on main objects)- Re-fit the filters into the machine.

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Two plastic waste filter units, one with a mesh filter and the other a conical container, both under a 24-hour illumination (no text or symbols on the devices themselves)
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Person pouring liquid into a metal pan on a stovetop (no text or symbols visible)9. Technical Specifications
WDC1220
Use this device with original accessories only. Velleman nv cannot be held responsible in the event of damage or injury resulting from (incorrect) use of this device. For more info concerning this product and the latest version of this manual, please visit our website www.velleman.eu. The information in this manual is subject to change without prior notice.
© COPYRIGHT NOTICE
The copyright to this manual is owned by Velleman nv. All worldwide rights reserved.
No part of this manual may be copied, reproduced, translated or reduced to any electronic medium or otherwise without the prior written consent of the copyright holder.
HANDLEIDING
1. Inleiding

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Close-up of a hand holding a black mechanical component with a circular knob, next to a curved surface (no text or symbols visible)natural_image
Person holding a large cylindrical appliance with black handles, showing internal components and red arrows indicating motion (no text or symbols)
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Close-up of a hand pressing a red arrow on a mechanical component (no text or symbols visible)natural_image
Close-up of a hand holding a blue industrial vacuum cleaner with black hose and cable, no visible text or symbols
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Close-up of hands holding a black bandage with a red arrow indicating compression or force (no text or symbols visible)natural_image
Close-up of hands using a black brush to press down a black plastic bag, with a red arrow indicating downward motion (no text or symbols visible)
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Close-up of hands using a tool to grip a small object, with a red arrow indicating direction (no text or symbols visible)natural_image
Two-step illustration of hands assembling a black vacuum cleaner device, showing top-down and side-up views with red arrows indicating motion (no text or symbols)natural_image
Close-up of a black and white vacuum cleaner with a red arrow indicating airflow or change (no text or symbols visible)Afvoerfunctie
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Close-up of a hand holding a black plastic pot with a handle, next to a stainless steel container (no visible text or symbols)Stopcontact (enkel WDC1230)
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Close-up of a black and silver vacuum cleaner with attached cable, showing internal components and a red arrow indicating airflow direction (no text or symbols visible)
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Three-step photo sequence showing a container being filled with a lid, then placed on a gas stove (no text or symbols visible)Droogzuigen
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Close-up of a hand adjusting a blue and black plastic component with a white clip (no text or symbols visible)
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Person holding a black filter component with red arrows indicating upward motion (no text or symbols)natural_image
Person pouring liquid into a stainless steel steamer on a stovetop (no text or symbols visible)natural_image
Close-up of a hand holding a black mechanical component with a red arrow indicating motion (no text or symbols visible)natural_image
Two containers: a water tap with a 40°C mark and a conical container filled with liquid, both without any text or symbols on the containers themselves.natural_image
Two plastic waste filter units, one white and one black, with a 24-hour sun icon above (no text or symbols on the filters themselves)
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Person placing a pan into a stainless steel steamer on a stovetop (no text or symbols visible)9. Technische specificaties
WDC1220
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Close-up of a hand holding a black mechanical component with a circular knob, next to a curved surface (no text or symbols visible)natural_image
Person holding a large cylindrical appliance with black handles, showing internal components and red arrows indicating motion (no text or symbols)
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Close-up of a hand pressing down on a black plastic tire component with a red arrow pointing to the center (no text or symbols visible)natural_image
Close-up of a hand holding a blue industrial cleaning tool with black tubing, no visible text or symbols
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Close-up of hands holding a black cable with a red arrow indicating compression or force (no text or symbols)natural_image
Person using a tool to press or adjust a black plastic clip, with a red arrow indicating downward motion (no text or symbols visible)
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Close-up of hands using a tool to apply material, showing a red arrow indicating direction (no text or symbols visible)natural_image
Two-step illustration of hands assembling a black vacuum cleaner device, showing top-down and side-up views with red arrows indicating motion (no text or symbols)natural_image
Close-up of a black and white vacuum cleaner with a red arrow indicating airflow or change (no text or symbols visible)Fonction drainage
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Close-up of a hand holding a black plastic pot with a handle, next to a stainless steel container (no visible text or symbols)natural_image
Close-up of a black and silver vacuum cleaner with attached hose and power plug, showing internal components and a red arrow indicating airflow direction (no text or symbols visible)
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Two plastic containers, one cylindrical and one conical, displayed against a plain background (no text or symbols visible)
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Person placing a pan into a stainless steel pot on a stovetop (no text or symbols visible)
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Person pouring liquid into a white cylindrical container on a stovetop (no text or symbols visible)natural_image
Close-up of a hand inserting a small metallic clip into a blue plastic bag (no text or symbols visible)- Retirer le filtre HEPA (WDC1230 uniquement).

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Person holding a white filter component next to a blue base, with red arrows indicating upward motion (no text or symbols)natural_image
Person pouring liquid into a stainless steel steamer on a stovetop (no text or symbols visible)natural_image
Close-up of a hand holding a black mechanical component with a red arrow indicating motion (no text or symbols visible)natural_image
Two containers: a water tap with a 40°C mark and a black conical container (no text or symbols on the containers themselves)natural_image
Two plastic waste filter units, one white and one black, with a 24-hour sun icon above (no text or symbols on the filters themselves)
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Person placing a pan into a stainless steel steamer on a stovetop (no text or symbols visible)natural_image
Close-up of a hand holding a black plastic component with a red arrow pointing downward (no text or symbols visible)- Fije la base y bloquee.

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Person holding a large cylindrical appliance with black handles, showing internal components and red arrows indicating motion (no text or symbols)
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Close-up of a hand pressing down on a black plastic tire component with a red arrow pointing to the center (no text or symbols visible)natural_image
Close-up of a hand holding a blue industrial cleaning tool with black tubing, showing a red curved arrow indicating rotation (no text or symbols visible)
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Close-up of hands holding a black cable with a red arrow indicating compression or force (no text or symbols)natural_image
Person using a tool to press or adjust a black plastic clip, with a red arrow indicating downward motion (no text or symbols visible)
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Close-up of hands using a tool to apply material, showing a red arrow indicating direction (no text or symbols visible)Función de soplado
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Two-step illustration of hands assembling a black vacuum cleaner device, showing top-down and side-up views with red arrows indicating motion (no text or symbols)natural_image
Close-up of a black and white vacuum cleaner with a red arrow indicating airflow or change (no text or symbols visible)Válvula de drenaje
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Close-up of a hand holding a black plastic pot with a handle, next to a stainless steel container (no visible text or symbols)Toma de corriente (solo WDC1230)
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Close-up of a black and white vacuum cleaner with attached cable, showing internal components and a red arrow indicating airflow direction (no text or symbols visible)
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Two plastic containers, one cylindrical and one conical, displayed against a plain background (no text or symbols visible)
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Person placing a pan into a white cylindrical container on a stovetop (no text or symbols visible)
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Close-up of a hand placing a dark gray lid onto a white cylindrical device (no text or symbols visible)Aspirar materiales secos
Interruptor I-0-II (solo WDC1230)
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Close-up of a hand inserting a small metallic clip into a blue plastic bag (no text or symbols visible)
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Person holding a white filter component next to a blue base, with red arrows indicating upward motion (no text or symbols)natural_image
Person placing a pan into a stainless steel steamer on a stovetop (no text or symbols visible)natural_image
Close-up of a hand holding a black plastic bag with a red arrow indicating motion (no text or symbols visible)natural_image
Two containers: one with a faucet icon and '40°C max' warning symbol, the other a conical container (no text or labels on main objects)natural_image
Two plastic waste filter units, one with a 24-hour sun icon and the other a conical container (no text or symbols on the devices themselves)
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Close-up of hands placing a pan into a stainless steel steamer on a stovetop (no text or symbols visible)9. Especificaciones
WDC1220
alimentación 220-240 V\~, 50-60 Hz
potencia nominal 1000 W
caudal de aire ....> 2.0 m³/min
potencia de succión.....> 19 kPa
nivel sonoro .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... < 78dB
grado de protección IP IPx4
dimensiones (ruedas incl.) 340 x 330 x 470 mm
peso....5.85 kg
WDC1230
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Close-up of a hand holding a black mechanical component with a circular knob, next to a curved object (no visible text or symbols)natural_image
Person holding a large cylindrical appliance with black handles, showing internal components and red arrows indicating motion (no text or symbols)
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Close-up of a hand pressing a red arrow on a mechanical component (no text or symbols visible)natural_image
Close-up of a hand holding a blue industrial vacuum cleaner with black hose and cable, no visible text or symbols
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Close-up of hands holding a black bandage with a red arrow indicating compression or force (no text or symbols visible)natural_image
Close-up of hands using a black brush to press down a black plastic bag, with a red arrow indicating downward motion (no text or symbols visible)
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Close-up of hands using a tool to grip a small object, with a red arrow indicating direction (no text or symbols visible)Blasfunktion
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Two-step illustration of hands assembling a black vacuum cleaner device, showing top-down and side-up views with red arrows indicating motion (no text or symbols)natural_image
Close-up of a black and white vacuum cleaner with a red arrow indicating airflow or change (no text or symbols visible)natural_image
Close-up of a hand holding a black plastic water heater with a handle, no visible text or symbolsnatural_image
Close-up of a black and silver vacuum cleaner with attached cable, showing internal components and a red arrow indicating airflow direction (no text or symbols visible)
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Two plastic containers, one white and one black, displayed against a plain background (no text or symbols visible)
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Person placing a pan into a stainless steel steamer on a stovetop (no text or symbols visible)
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Close-up of a hand placing a lid onto a cylindrical container with a handle (no text or symbols visible)Trockensaugen
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Close-up of a hand inserting a small metallic clip into a blue industrial machine component (no text or symbols visible)natural_image
Person holding a white filter component next to a blue base, with red arrows indicating upward motion (no text or symbols)natural_image
Person pouring liquid into a stainless steel steamer on a stovetop (no text or symbols visible)natural_image
Close-up of a hand holding a black mechanical component with a red arrow indicating motion (no text or symbols visible)natural_image
Two containers: a water tap with a 40°C mark and a conical container filled with liquid, both without any text or symbols on the containers themselves.
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Two plastic waste filter units, one white and one black, with a 24-hour sun icon above (no text or symbols on the filters themselves)natural_image
Person placing a pan into a stainless steel steamer on a stovetop (no text or symbols visible)9. Technische Daten
WDC1220
Stromversorgung.... 220-240 V\~, 50-60 Hz
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Close-up of a hand holding a black mechanical component with a circular dial, next to a mechanical part (no visible text or symbols)natural_image
Person holding a large cylindrical appliance with black handles, showing internal components and red arrows indicating motion (no text or symbols)
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Close-up of a hand pressing a red arrow on a black circular component (no text or symbols visible)natural_image
Close-up of a hand holding a blue industrial cleaning tool with black tubing, showing a red curved arrow indicating rotation (no text or symbols visible)
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Close-up of hands holding a black cable with a red arrow indicating compression or compression (no text or symbols)natural_image
Two-step photo showing hands using a vacuum cleaner to lift a black plastic clip, with red arrows indicating the motion (no text or symbols present)natural_image
Two-step photo showing hands assembling a black vacuum cleaner with red directional arrows indicating motion (no text or symbols)natural_image
Close-up of a black and white vacuum cleaner with a red arrow indicating airflow or change (no text or symbols visible)Funkcja opróżniania
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Close-up of a hand adjusting a small black and black electrical heating device (no visible text or symbols)natural_image
Close-up of a black and white vacuum cleaner with attached pipe and red arrow indicator (no text or symbols)
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Two plastic waste filter units, one white and one black, displayed against a plain background (no text or symbols visible)
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Person placing a pan into a stainless steel steamer on a stovetop (no text or symbols visible)
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Close-up of a hand pouring liquid into a white cylindrical container (no text or symbols visible)Odkurzanie na sucho
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Close-up of a hand inserting a small metallic clip into a blue industrial machine component (no text or symbols visible)
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Person holding a white filter component next to a blue base, with red arrows indicating upward motion (no text or symbols)natural_image
Person pouring liquid into a metal steamer on a stovetop (no text or symbols visible)
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Close-up of a hand holding a black plastic bag with a red arrow indicating direction (no text or symbols visible)natural_image
Two plastic containers: a lighter filter and a darker container, both with a 24-hour sun icon above (no text or symbols on the containers themselves)natural_image
Person placing a pan into a stainless steel steamer on a stovetop (no text or symbols visible)natural_image
Close-up of a hand holding a black mechanical component with a circular dial, next to a mechanical part (no visible text or symbols)natural_image
Person holding a large cylindrical appliance with black handles, showing internal components and red directional arrows (no text or symbols)
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Close-up of a hand pressing a red arrow on a black circular component (no text or symbols visible)natural_image
Close-up of a hand holding a blue industrial cleaning tool with black tubing, showing a red curved arrow indicating rotation (no text or symbols visible)
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Close-up of hands holding a black cable with a red arrow indicating compression or compression (no text or symbols)natural_image
Two-step photo showing hands using a black vacuum cleaner to lift a black plastic bag, with red arrows indicating the motion (no text or symbols present)natural_image
Two-step photo showing hands assembling a black industrial vacuum cleaner with red directional arrows indicating motion (no text or symbols)- Ligue a extremidade da mangueira plástica à placa de sopro e aperte com firmeza.

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Close-up of a black and white vacuum cleaner with a red arrow indicating airflow or change (no text or symbols visible)Frunção de Drenagem
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Close-up of a hand adjusting a small black and black electrical heating device (no visible text or symbols)Tomada de Corrente (WDC1230 apenas)
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Close-up of a black and white vacuum cleaner with attached pipe and red arrow indicator (no text or symbols)
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Two plastic containers, one white and one black, displayed against a plain background (no text or symbols visible)
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Person placing a pan into a stainless steel steamer on a stovetop (no text or symbols visible)
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Close-up of a hand pouring liquid into a white cylindrical container (no text or symbols visible)Aspiração a Seco
- Solte as travas e retire a tampa superior.

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Close-up of a hand adjusting a blue and black plastic component with a metal clip (no text or symbols visible)natural_image
Person holding a white filter component next to a blue base, with red arrows indicating upward motion (no text or symbols)- Remova o filtro de pano.

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Person pouring liquid into a large pan on a stovetop (no text or symbols visible)- Retire o filtro de esponja.

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Close-up of a hand holding a black plastic bag with a red arrow indicating motion (no text or symbols visible)natural_image
Two containers: a filter and a conical container, both with a water tap icon and warning symbol (no text or labels on the containers themselves)natural_image
Two plastic containers: a filter and a conical container, both with a 24-hour symbol above them (no text or labels on the containers themselves)natural_image
Close-up of hands placing a pan into a stainless steel steamer on a stovetop (no text or symbols visible)9. Especificações
WDC1220
Velleman® Service and Quality Warranty
Since its foundation in 1972, Velleman® acquired extensive experience in the electronics world and currently distributes its products in over 85 countries.
All our products fulfil strict quality requirements and legal stipulations in the EU. In order to ensure the quality, our products regularly go through an extra quality check, both by an internal quality department and by specialized external organisations. If, all precautionary measures notwithstanding, problems should occur, please make appeal to our warranty (see guarantee conditions).
General Warranty Conditions Concerning Consumer Products (for EU):
- All consumer products are subject to a 24-month warranty on production flaws and defective material as from the original date of purchase.
- Velleman® can decide to replace an article with an equivalent article, or to refund the retail value totally or partially when the complaint is valid and a free repair or replacement of the article is impossible, or if the expenses are out of proportion.
You will be delivered a replacing article or a refund at the value of 100% of the purchase price in case of a flaw occurred in the first year after the date of purchase and delivery, or a replacing article at 50% of the purchase price or a refund at the value of 50% of the retail value in case of a flaw occurred in the second year after the date of purchase and delivery.
- Not covered by warranty:
- all direct or indirect damage caused after delivery to the article (e.g. by oxidation, shocks, falls, dust, dirt, humidity...), and by the article, as well as its contents (e.g. data loss), compensation for loss of profits;
- consumable goods, parts or accessories that are subject to an aging process during normal use, such as batteries (rechargeable, non-rechargeable, built-in or replaceable), lamps, rubber parts, drive belts... (unlimited list);
- flaws resulting from fire, water damage, lightning, accident, natural disaster, etc....;
- flaws caused deliberately, negligently or resulting from improper handling, negligent maintenance, abusive use or use contrary to the manufacturer's instructions;
- damage caused by a commercial, professional or collective use of the article (the warranty validity will be reduced to six (6) months when the article is used professionally);
- damage resulting from an inappropriate packing and shipping of the article;
- all damage caused by modification, repair or alteration performed by a third party without written permission by Velleman®.
- Articles to be repaired must be delivered to your Velleman® dealer, solidly packed (preferably in the original packaging), and be completed with the original receipt of purchase and a clear flaw description.
- Hint: In order to save on cost and time, please reread the manual and check if the flaw is caused by obvious causes prior to presenting the article for repair. Note that returning a non-defective article can also involve handling costs.
• Repairs occurring after warranty expiration are subject to shipping costs.
- The above conditions are without prejudice to all commercial warranties.