24VHCSWPLTE - Saw Sun Joe - Free user manual and instructions

Brand	Sun Joe
Model	24VHCSWPLTE
Product Type	Cordless Pole Pruning Saw
Motor	250 W
No-Load Speed	4000 rpm
Battery Voltage	24 V DC
Battery Capacity	2.0 Ah
Charger Input	100 - 240 V AC, 50/60 Hz, 0.4 A
Charger Output	26 V DC, 450 mA
Max. Charging Time	5 hours
Max. Cutting Thickness	11.4 cm (recommended: 6.4 cm)
Guide Bar and Chain Length	12.7 cm
Cutting Angles	7 positions: -45°, -22.5°, 0°, 22.5°, 45°, 67.5°, 90°
Telescoping Pole Length	1.2 m to 1.8 m
Max. Reach Height	Up to 3.7 m
Oil Tank Capacity	25 ml
Net Weight (without pole)	1.5 kg
Net Weight (with pole)	2.4 kg
Power Source	24 V Lithium-ion Battery (included)
Key Features	Compact long-reach pruner, 7-position pivoting head, telescoping pole, manual chain lubrication
Maintenance and Cleaning	Clean with damp cloth and mild detergent; regular lubrication; sharpen or replace chain
Safety	Safety lock, hand guard, protective cover, chain guard, kickback protection
Spare Parts and Repairability	Batteries, chargers, guide bar (SWJ-5BAR), chain (SWJ-5CHAIN), oil (SWJ-OIL), sharpener (24V-CSSHRP-LTE)
Warranty	Manufacturer's warranty - contact Snow Joe + Sun Joe customer service

Frequently Asked Questions - 24VHCSWPLTE Sun Joe

How to start the pruning saw?

To start, insert the charged battery, press the safety lock and then squeeze the trigger. The saw starts. Release the trigger to stop.

How to tension the chain?

Turn off the saw and remove the battery. Turn the rotary tension adjustment knob clockwise until you feel resistance. The chain should have no slack on the underside of the guide bar, but should be able to be moved by hand without binding.

How to lubricate the chain?

Use a special guide bar and chain oil. Remove the oil tank cap and fill to the MAX level. During use, press the compression cap 3 to 4 times every 30 minutes.

Which battery to use?

Use only the supplied 24 V iON+ lithium-ion battery or a Sun Joe approved replacement battery (models 24VBAT-LTE, 24VBAT-LT, 24VBAT, 24VBAT-XR).

How to assemble the long-reach configuration?

Assemble the pole by aligning the protruding part with the groove on the saw handle, then slide until it clicks. Then close the retaining loop. Insert the battery compartment with the battery into the end of the pole.

What are the essential safety precautions?

Always wear safety glasses, gloves, non-slip shoes, and a hard hat. Keep bystanders at least 15 m away. Do not use near power lines. Hold the saw with both hands.

How to clean the saw?

After removing the battery, clean the housing with a damp cloth and mild detergent. Never immerse the tool in water or use solvents. Clean the ventilation slots with a brush.

When should the chain be replaced?

Replace the chain if the cutting edges are worn to less than 4 mm, if there are cracks, or if sawing becomes difficult. Use the Sun Joe replacement chain SWJ-5CHAIN.

How to adjust the cutting angle?

Press the multi-angle lock button located on the saw head. Rotate the saw to the desired angle (7 positions from -45° to 90°) then release the button to lock.

What to do if the saw stops while in use?

Check the battery charge; recharge if necessary. If the tool is overheated, wait 5 minutes for it to cool down. If the problem persists, contact customer service.

USER MANUAL 24VHCSWPLTE Sun Joe

A Division of Snow Joe ^® , LLC Model 24V-HCSWP-LTE Form No. SJ-24V-HCSWP-LTE-880E-M

IMPORTANT!

Safety Instructions

All Operators Must Read These Instructions Before Use

Always follow these safety guidelines. Failure to do so may result in serious bodily injury or death.

General Safety

⚠ WARNING! This appliance is not intended for use by children or by unassisted, unsupervised persons whose physical, sensory or mental capabilities prevent them from using it safely. Children should be supervised to ensure that they do not play with the appliance.

Before starting up your machine, please check it carefully for any defects. If you find any, do not start up your machine. Contact your authorized Snow Joe ^® + Sun Joe ^® dealer or call the Snow Joe ^® + Sun Joe ^® customer service center at 1-866-SNOWJOE (1-866-766-9563).

⚠ WARNING! When using the power tool, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and personal injury. These include:

1. Keep work area clean and well-lit – Cluttered, dark areas invite accidents. Always inspect the area where the pole + pruning saw is to be used.
2. Avoid dangerous environments – Do not use the power tool in rain, in damp or wet locations, or in bad weather, especially when there is a risk of lighting. This decreases the risk of being struck by lighting. Do not operate the power tool in gaseous or explosive atmospheres or use the power tool near flammable or combustible liquids. Motors in these tools may spark, and the sparks might ignite fumes.
3. Know your product – Know how to start and stop the machine. Be thoroughly familiar with the controls.
4. Keep children, bystanders, and pets away – All spectators, including pets, should be kept a safe distance away from the work area.

5. Dress properly – Do not wear loose clothing or jewelry. They can get caught in moving parts. Protective rubber gloves and non-slip footwear are recommended when working outdoors.

6. Avoid Slipping – Exercise caution to avoid slipping or falling. Wear protective footwear that will protect your feet and improve your footing on slippery surfaces.

7. Stay alert – Watch what you are doing. Use common sense. Do not operate the power tool when you are tired, or under the influence of alcohol or drugs.
8. Do not overreach – Keep proper footing and balance at xall times.
9. Prevent unintentional starting – Do not pull the trigger before connecting to battery pack, picking up or carrying the appliance. Do not carry the pole + pruning saw with your finger on the trigger.
10. Use the right appliance – Do not use the power tool for any applications other than those for which it was intended.
11. The chain is sharp – Don't grasp the exposed chain or cutting edges when picking up or holding the power tool.
12. Use two hands – Hold the telescoping pole and handle with both hands to avoid loss of control.
13. Remove the battery – Remove the battery from the power tool when it is not in use, before servicing it, when changing accessories, and when performing any other maintenance task.
14. Use safety glasses – Also use safety footwear, snug-fitting clothing, protective gloves, hearing and head protection.
15. Use head protection – Always use head protection when operating the power tool overhead. Falling debris can result in serious personal injury.
16. Do not force the tool – It will perform better with less likelihood of personal or mechanical injury if it is used at the rate for which it was designed.
17. Check for damaged parts – Before further use of the appliance, all guards and parts should be carefully checked to determine that it will operate properly and perform its intended function. Check for alignment of moving parts, binding of moving parts, breakage of parts, mounting, and any other condition that may affect its operation. A guard or other part that is damaged should be properly repaired or replaced. Contact the Snow Joe ^® + Sun Joe ^® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.

18. Maintain the power tool with care – Keep the cutting edges sharp and clean for optimal performance and to reduce the risk of injury. Keep the handles dry, clean, and free from oil and grease. Follow the additional recommendations described in the maintenance section of this manual.

19. Store indoors – When not in use, the power tool should be stored indoors in a dry and high or locked-up place out of the reach of children.

20. Do not use the power tool if the trigger does not turn it on and off. Any power tool that cannot be controlled is dangerous and must be repaired.
21. Keep all parts of the body away from the chain. Do not remove cut material or hold material to be cut while the chain is moving. Make sure the switch is off when clearing jammed material. The chain will continue moving for a while after the tool is turned off. A moment of inattention while operating the power tool may result in serious personal injury.
22. Carry the power tool by the handle with the chain stopped. When transporting or storing the power tool, always keep the chain and guide bar in the bar sheath. Proper handling of the pole + pruning saw will reduce the chance of personal injury.
23. Hold the product by insulated surfaces only. In the event that the chain comes into contact with hidden wiring, exposed metal parts of the product may become "live" and give the operator an electric shock.
24. The unit has not been designed to provide protection from electric shock in the event of contact with overhead electric lines. Never use the power tool near any electrical power lines. Contact with or use near power lines may cause serious injury or electric shock resulting in death. Maintain a minimum clearance of 50 ft (15 m) from all power lines.
    WARNING! Before inspecting, cleaning, or servicing the machine, remove the battery and wait for all moving parts to stop. Failure to follow these instructions can result in serious personal injury or property damage.
    ⚠ WARNING! Do not use this appliance without reading this instruction manual.
    ⚠ WARNING! Do not use the appliance within range of persons unless they are wearing protective clothing.
    WARNING! Do not operate the cordless power tool in a tree, on a ladder, or on scaffolding. Using the tool under such circumstances is extremely dangerous.
    ⚠ WARNING! Do not let familiarity with this type of tool prevent you from taking all necessary precautions. Remember that a careless fraction of a second is sufficient to inflict serious injury.
    ⚠ WARNING! The cordless pole + pruning saw must be fully assembled before operation! Do not use the tool that is only partly assembled or assembled with damaged parts!
    WARNING! Starting, stopping, and restarting an electric motor repeatedly within a few seconds can generate a great deal of heat and damage the motor. To protect the life of your cordless power tool, always wait at least five seconds after stopping before restarting the unit.

⚠ WARNING! Electrical Shock Hazard – Before starting up your machine, please check it carefully for any defects. If you find any, do not start up your machine and contact your distributor.

NOTE: Take care of small parts that are removed during assembly or when making adjustments. Keep them secure to avoid loss.

Please contact an authorized Snow Joe ^® + Sun Joe ^® dealer or call the Snow Joe ^® + Sun Joe ^® customer service center at 1-866-SNOWJOE (1-866-766-9563) for all maintenance or operations not foreseen in this manual. Any operation performed in an unauthorized service center or by unqualified personnel will completely invalidate the warranty.

⚠ WARNING! For your safety and that of others:

• Correct maintenance is essential to maintain the original efficiency and safety of the machine over time.
• Keep all nuts, bolts, and screws tight to be sure the equipment is in safe working condition.
• Never use the machine with worn or damaged parts. Damaged parts are to be replaced and never repaired.

⚠ WARNING! Always wear protective gloves during maintenance operations.

WARNING! Use only original manufacturer's replacement parts, accessories and attachments. Failure to do so can cause possible injury and poor performance. To order genuine replacement parts or accessories for the Sun Joe® iON+ cordless pole + pruning saw, please visit sunjoe.com or contact the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

Cleaning the Tool

WARNING! Never let any liquid get inside the motor housing and NEVER immerse any part of the housing in liquid.

1. Stop the motor and remove the battery.
2. Clean dirt and debris from the body of the tool, using a damp cloth with a mild detergent.

NOTE: Do not use any strong detergents on the plastic housing or the handle, as they can be damaged by certain aromatic oils such as pine and lemon, and by solvents such as acetone.

Storage

⚠ WARNING! Do not at any time let brake fluids, gasoline, petroleum-based products, penetrating oils, solvents, etc., come in contact with plastic parts. Chemicals can damage, weaken, or destroy plastic which may result in serious personal injury.

1. Stop the motor and remove the battery.

2. Clean the pole + pruning saw thoroughly before storing.

3. Always place the bar sheath on the guide bar before storing or transporting the pole + pruning saw. Use caution to avoid the sharp chain.

4. Store the pole + pruning saw indoors, in a dry place that is inaccessible to children. Keep away from corrosive agents such as garden chemicals and de-icing salts.
5. We recommend using the original package for storage or covering the product with a suitable cloth or enclosure to protect it against dust.

Specific Safety Warnings for Pole + Pruning saw

1. Only the pole + pruning saw operator should be in the work area.
2. Do not use the pole + pruning saw to cut down trees.
3. Always use two hands when operating the pole + pruning saw. Grip the pole + pruning saw securely with one hand on the trigger and the other hand on the pole.
4. Before starting the pole + pruning saw, make sure that the saw chain is not in contact with any object.
5. Do not allow the pole + pruning saw to make contact with grounded objects such as pipes, fences, and metal posts.
6. Do not force the pole + pruning saw while cutting. Apply light pressure. It will perform more effectively and safely if it is used at the rate for which it was designed.
7. Use extreme caution when cutting a limb that is under tension. When wood tension is released, the limb could spring back and strike the operator, causing severe injury or death.
8. During transport, hold the pole at its balance point, with the guide bar and chain facing to the rear.
9. Do not cut small brush and saplings with the pole + pruning saw. Small branches may catch in the chain and be whipped towards the operator, which could pull the operator off balance.
10. Never stand directly under the limb you are trimming. Always position yourself outside the path of falling debris.
11. Keep a firm, steady pressure on the pole + pruning saw while cutting. Do not try to cut limbs larger in diameter than the length of the guide bar.
12. Keep other people and pets away from the cutting end of the pole + pruning saw and at a safe distance away from the work area.

Kickback

⚠ WARNING! Kickback may occur when the nose or tip of the guide bar touches an object, or when the wood closes in and pinches the saw chain in the cut.

AVOID CONTACTING THE GUIDE BAR TIP WITH ANY OBJECT. In some cases, when the tip makes contact with an object, the saw may rapidly kick up and back towards the operator. Material pinching the chain may also push the saw back rapidly towards the operator. Either of these reactions may cause you to lose control of the pole + pruning saw, which could result in serious personal injury. Follow the necessary precautions indicated below to avoid kickbacks.

• Always use two hands when operating the pole + pruning saw, one hand gripping the trigger and the other hand gripping the pole. Use a firm grip. Thumbs and fingers must wrap around the trigger and the pole.
• Keep all guards in place on the pole + pruning saw. Make sure they are in proper working order.
• Do not overreach or extend arms above shoulder height.
• Keep solid footing and balance at all times.
• Never try cutting through two branches at the same time. Only cut one at a time.
• Do not bury the guide bar nose or try to cut by boring the guide bar nose into the wood.
• Watch for shifting of wood or other forces that may pinch the chain.
• Use extreme caution when re-entering a previous cut.
• Use the chain and guide bar supplied with this pole + pruning saw. Only use genuine Snow Joe® + Sun Joe® replacement parts designed specifically for use with this pole + pruning saw.
• Never use a dull or loose chain. Keep the chain sharp and properly tensioned.

Battery & Charger Safety Instructions

We pay a great deal of attention to the design of every battery pack to ensure that we supply you with batteries that are safe, durable and have a high energy density. The battery cells have a wide range of safety devices. Each individual cell is initially formatted and its electrical characteristic curves are recorded. This data is then used exclusively to be able to assemble the best possible battery packs.

Despite all the safety precautions, caution must always be exercised when handling batteries. The following points must be obeyed at all times to ensure safe use. Safe use can only be guaranteed if undamaged cells are used. Incorrect handling of the battery pack can cause cell damage.

IMPORTANT! Analyses confirm that incorrect use and poor care of high-performance batteries are the main factors responsible for personal and/or product damage.

⚠ WARNING! Use only approved replacement batteries; other batteries may damage the power tool and cause it to malfunction, which can lead to serious personal injury.

⚠ WARNING! Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.

Have your battery pack serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the battery pack is maintained.

⚠️CAUTION! To reduce the risk of injury, use only official iON+ 24V designated chargers with the iON+ 24V battery pack. The use of other batteries or chargers poses a risk of fire, personal injury and damage. Do not wire a battery pack to a power supply plug or car cigarette lighter, such misuse will permanently disable or damage the battery pack.

• Avoid dangerous environments – Do not charge the battery pack in rain, snow or in damp or wet locations. Do not use the battery pack or charger in the presence of explosive atmospheres (gaseous fumes, dust or flammable materials) because sparks may be generated when inserting or removing the battery pack, which could lead to a fire.
• Charge in a well-ventilated area – Do not block the charger vents. Keep them clear to allow for proper ventilation. Do not allow smoking or open flames near a charging battery pack. Vented gases may explode.

NOTE: The safe temperature range for the battery is 41^ F – 105^ F ( 5^ C – 40.5^ C). Do not charge the battery outside in freezing weather; charge it at room temperature.

- Maintain charger cord – When unplugging the charger, pull the plug, not the cord, from the receptacle to reduce the risk of damage to the electrical plug and cord. Never carry the charger by its cord or yank it by the cord to disconnect it from the receptacle. Keep the cord away from heat, oil and sharp edges. Make sure the cord will not be stepped on, tripped over or subjected to damage or stress when the charger is in use. Do not use the charger with a damaged cord or plug. Replace a damaged charger immediately.

- Do not use an extension cord unless it is absolutely necessary – Using the wrong, damaged or improperly wired extension cord poses a risk of fire and electric shock. If an extension cord must be used, plug the charger into a properly wired 16 gauge or larger extension cord with the female plug matching the male plug on the charger. Make sure that the extension cord is in good electrical condition.

- Charger XZ2600-0450 is rated for 100 – 240 volt AC only – The charger must be plugged into an appropriate receptacle.

- Do not use an electrical adapter – Use of an adapter is not recommended or sold by the battery charger or battery pack manufacturer.

- Unplug charger when not in use – Make sure to remove battery packs from unplugged chargers.

⚠ WARNING! To reduce the risk of electric shock,

always unplug the charger before performing any cleaning or maintenance. Do not allow water to flow into the charger. Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock hazards.

- Do not burn or incinerate battery packs – Battery packs may explode, causing personal injury or damage. Toxic fumes and materials are created when battery packs are burned.

- Do not crush, drop or damage battery packs – Do not use the battery pack or charger if they have sustained a sharp blow, been dropped, run over or have been damaged in any way (i.e. pierced with a nail, hit with a hammer, stepped on, etc.).

- Do not disassemble – Incorrect reassembly may pose a serious risk of electric shock, fire or exposure to toxic battery chemicals. If the battery or charger are damaged, contact an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.

- Battery chemicals cause serious burns – Never let a damaged battery pack contact the skin, eyes or mouth. If damaged, battery chemicals will react violently with air, use rubber or neoprene gloves to safely dispose of it. If skin is exposed to battery chemicals, wash the affected area with soap and water. If eyes are exposed to battery chemicals, immediately flush with water for 20 minutes and seek medical attention. Remove and dispose of contaminated clothing.

- Do not short circuit – When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.

- Store your battery pack and charger in a cool, dry place – Do not store the battery pack or charger where temperatures may exceed 105°F (40.5°C), such as in direct sunlight or inside a vehicle or metal building during the summer.

Information about the battery

1. The battery pack supplied with your cordless power tool is only partially charged. The battery pack has to be charged completely before you use the tool for the first time.
2. For optimum battery performance, avoid low discharge cycles by charging the battery pack frequently.
3. Store the battery pack in a cool place, ideally at 77°F (25°C) and charged to at least 40%.
4. Lithium-ion batteries are subject to a natural aging process. The battery pack must be replaced at the latest when its capacity falls to just 80% of its capacity when new. Weakened cells in an aged battery pack are no

longer capable of meeting the high power requirements needed for the proper operation of your cordless pole + pruning saw, and therefore pose a safety risk.

1. Do not throw battery packs into an open fire as this poses a risk of explosion.
2. Do not ignite the battery pack or expose it to fire.
3. Do not exhaustively discharge batteries. A complete discharge will damage the battery cells. The most common cause of exhaustive discharge is lengthy storage. Stop working as soon as the performance of the battery falls noticeably or the electronic protection system triggers. For optimum battery performance, charge the battery pack frequently. Place the battery pack in storage only after it has been fully charged.
4. Protect batteries and the tool from overloads. Overloads will quickly result in overheating and cell damage inside the battery housing even if this overheating is not apparent externally.
5. Avoid damage and shocks. Immediately replace batteries that have been dropped from a height of more than 3 feet (1 meter) or those that have been exposed to violent shocks, even if the housing of the battery pack appears to be undamaged. The battery cells inside the battery may have suffered serious damage. In such instances, please read the waste disposal information for proper battery disposal.
6. If the battery pack suffers overloading and overheating, the integrated protective cutoff will switch off the equipment for safety reasons.

IMPORTANT! Do not press the ON/OFF trigger switch any more if the protective cut-off has been activated. This may damage the battery pack.

1. Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
2. Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
3. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
4. Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.

5. Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 266^ F ( 130^ C) may cause explosion.

6. Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.

Information about the charger and the charging process

1. Please check the data marked on the rating plate of the battery charger. Be sure to connect the battery charger to a power supply with the voltage marked on the rating plate. Never connect it to a different mains voltage.
2. Protect the battery charger and its cord from damage. Keep the charger and its cord away from heat, oil and sharp edges. Have damaged cords repaired without delay by a qualified technician at an authorized Snow Joe ^® + Sun Joe ^® dealer or call the Snow Joe ^® + Sun Joe ^® customer service center at 1-866-SNOWJOE (1-866-766-9563).
3. Electrical plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with grounded appliances. Unmodified plugs and matching outlets will reduce the risk of electric shock.
4. Keep the battery charger, battery pack(s) and the cordless tool out of the reach of children.
5. Do not use the supplied battery charger to charge other cordless tools.
6. During periods of heavy use, the battery pack will become warm. Allow the battery pack to cool to room temperature before inserting it into the charger to recharge.
7. Do not overcharge batteries. Do not exceed the maximum charging times. These charging times only apply to discharged batteries. Frequent insertion of a charged or partially charged battery pack will result in overcharging and cell damage. Do not leave batteries in the charger for days on end.
8. Never use or charge batteries if you suspect that it has been more than 12 months since the last time they were charged. There is a high probability that the battery pack has already suffered dangerous damage (exhaustive discharge).
9. Charging batteries at a temperature below 41^ F ( 5^ C) will cause chemical damage to the cells and may cause a fire.
10. Do not use batteries that have been exposed to heat during the charging process, as the battery cells may have suffered dangerous damage.
11. Do not use batteries that have suffered swelling or deformation or those that exhibit other atypical symptoms (gassing, hissing, cracking, etc.).

Protection from environmental influences

1. Wear suitable work clothes. Wear safety goggles.
2. Protect your cordless tool and the battery charger from moisture and rain. Moisture and rain can cause dangerous cell damage.
3. Do not use the cordless tool or the battery charger near vapors and flammable liquids.
4. Use the battery charger and cordless tools only in dry conditions and at an ambient temperature of 41^ F – 105^ F ( 5^ C – 40.5^ C).
5. Do not keep the battery charger in places where the temperature is may to reach over 105^ F ( 40.5^ C). In particular, do not leave the battery charger in a car that is parked in the sunshine.
6. Protect batteries from overheating. Overloads, overcharging and exposure to direct sunlight will result in overheating and cell damage. Never charge or work with batteries that have been overheated – replace them immediately, if possible.
7. Store the charger and your cordless tool only in dry locations with an ambient temperature of 41^ F – 105^ F ( 5^ C – 40.5^ C). Store your lithium-ion battery pack in a cool, dry place at a temperature of 77^ F ( 25^ C). Protect the battery pack, charger and cordless tool from humidity and direct sunlight. Only place fully charged batteries in storage (charged to at least 40%).
8. Prevent the lithium-ion battery pack from freezing. Battery packs that were stored below 32^ F ( 0^ C) for more than 60 minutes must be discarded.
9. When handling batteries, be wary of electrostatic charge. Electrostatic discharges can damage the electronic protection system and the battery cells. To avoid electrostatic discharges never touch the battery terminals.

Safety Symbols

The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate.

Symbols Descriptions Symbols Descriptions
	READ THE OPERATOR'S MANUAL – Read, understand, and follow all instructions in the user manual before attempting to assemble and operate.		SAFETY ALERT – Indicates a precaution, a warning, or a danger.
	WEAR EYE AND HEARING PROTECTION – For protection against injury, wear ear defenders and safety goggles.		WARNING! Do not expose the unit to rain or wet conditions. Keep dry.
	Wear protective gloves and non-slip footwear when using the machine and handling debris.		CAUTION! Avoid contact between the tip of the guide bar with any object. Contact with the tip of the guide bar may cause the chain saw to kickback, which may cause serious injury to the user.
	The moving part will continuously run for several seconds after you turn off the machine.		Correct direction of cutters.
STOP
	WARNING! SHOCK HAZARD – Keep at least 50 ft (15 m) away from power lines. Do not overreach. Keep proper footing and balance at all times.		DANGER! ROTATING BLADES – Keep hands and feet away from openings while the saw is running.
	Only use the battery charger indoors.		Keep bystanders a minimum distance of 50 ft (15 m) away from the work area.

Know Your Cordless Pole + Pruning Saw

Read the owner's manual and safety instructions carefully before operating the cordless pole + pruning saw. Compare the illustration below to the cordless pole + pruning saw in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for future reference.

1. Bar sheath
2. 5 in. (12.7 cm) chain
3. Guide bar
4. Chain guard
5. Tensioning wheel
6. Sprocket cover
7. Oil tank cap
8. Compression cap

9. Safety lock (pruning saw)

10. Trigger (pruning saw)

11. Handle
12. Hand guard
13. Locking latch
14. Multi-angle lock button
15. Cam-lock
16. Pole assembly

17. Safety lock (pole assembly)

18. Trigger (pole assembly)

19. Removable battery compartment
20. Locking button (removable battery compartment)
21. Wrench
22. Bar and chain oil
23. Battery indicators

24. Battery indicator button

25. Push lock button

26. Charging socket
27. iON+ 24V lithium-ion battery (24VBAT-LTE) featuring exclusive EcoSharp® technology
28. Charger plug
29. iON+ 24V lithium-ion charger (XZ2600-0450)
30. Locking button (pole assembly)

Technical Data

Motor....250 W
No Load Speed 4000 rpm
Battery Voltage Max ^* 24V D.C.
Battery Capacity....2.0 Ah
Charger Input ....100 - 240V AC | 50/60 Hz | 0.4 A
Charger Output 26V DC | 450 mA
Charge Time Max 5 hours
Cutting Thickness Max ....4.5 in. (11.4 cm)
Recommended: 2.5 in. (6.4 cm)

Bar and Chain Length ....5 in. (12.7 cm)
Multi-Angle Head ....7 positions (-45^ -22.5^ 0^ 22.5^ 45^ 67.5^ 90^)
Telescopic Pole .... 4 ft to 5.8 ft (1.2 m to 1.8 m)
Overhead Reach..... Up to 12 ft (3.7 m)
Oil Tank Capacity 0.85 fl oz (25 ml)
Net Weight (without pole) 3.2 lbs (1.5 kg)
Net Weight (with pole) 5.2 lbs (2.4 kg)

Unpacking

Carton Contents

• Pruning saw + removable battery compartment
• Pole assembly
  • iON+ 24V lithium-ion battery
• iON+ 24V lithium-ion battery charger
• Bar and chain oil
• Wrench

• Manual with registration card

• Carefully remove the cordless pole + pruning saw and check to see that all of the above items are supplied.

• Inspect the product carefully to make sure no breakage or damage occurred during shipping. If you find damaged or missing parts, DO NOT return the unit to the store. Please call the Snow Joe ^® + Sun Joe ^® customer service center at 1-866-SNOWJOE (1-866-766-9563).

NOTE: Do not discard the shipping carton and packaging material until you are ready to use your new cordless pole + pruning saw. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations.

IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils or small parts. These items can be swallowed and pose a suffocation risk!

Battery Pack Operation

The equipment is powered by a lithium-ion battery. The battery pack is completely sealed and maintenance free.

Battery Charge Level Indicator

The battery pack is equipped with a push button for checking the charge level. Simply press the push button to read off the battery charge level from the LEDs of the battery indicator:

Lights Light Indicators
	Charge level button
	The battery is at 30% capacity
	The battery is at 60% capacity
	The battery is fully charged

NOTE: If the battery indicator button does not appear to be working, charge the battery.

NOTE: Immediately after using the battery pack, the battery indicator button may display a lower charge than it will if checked a few minutes later. The battery cells "recover" some of their charge after resting.

Charger Operation

WARNING! Only charge Sun Joe® 24V lithium-ion battery pack with compatible Sun Joe® 24V lithium-ion chargers. Other types of chargers may cause personal injury and damage.

To reduce the risk of electric shock, do not allow water to enter into the charger.

Charging the Battery

1. Push the push lock buttons on either side of the battery pack to pull it out from the battery compartment (Fig. 1)

1. Check that the mains voltage is the same as that marked on the rating plate of the battery charger. Then plug the charger into an appropriate AC power outlet. Connect the charger plug into the charging socket of the battery to start charging (Fig. 2).

1. The battery will take approximately 5 hours to charge. The battery indicator LEDs will cycle on one by one during the charging process. Unplug the charger immediately when all 3 LEDs are illuminated.

CAUTION! FIRE HAZARD. When disconnecting the charger from the battery, be sure to unplug the charger from the outlet first, then disconnect the battery from the charger.
WARNING! This charger does not automatically turn off when the battery is fully charged. Please take care not to leave the battery plugged into the charger. Switch off or unplug the charger at the mains when charging is complete.
4. Timely recharging of the battery will help prolong the battery's life. Recharge the battery pack when you notice a drop in the equipment's power.

IMPORTANT! Never allow the battery pack to become fully discharged as this will cause irreversible damage to the battery.

Assembly

This cordless pruning saw comes completely assembled with the guide bar and chain pre-installed. Users simply have to configure the unit as a hand-held pruning saw or a pole pruning saw before operation. Follow the instructions below to connect the machine.

CAUTION! Make sure the battery is not inserted and the chain are covered by the sheath before assembly.

Hand-held Pruning Saw Assembly

1. To configure the machine as a hand-held pruning saw, align the small ridge on the removable battery compartment with the guide slot on the handle, then slide the removable battery compartment upward into the handle until it clicks into position (Fig. 3).

Fig. 3

1. Insert the battery into the removable battery compartment until the push lock buttons click into place (Fig. 4).

1. To take the removable battery compartment off of the hand-held pruning saw, press the locking button on the removable battery compartment and slide it out of the handle (Fig. 5).

Pole Pruning Saw Assembly

1. To install the pole, align the small ridge on the end of the pole assembly with the guide slot on the handle, slide the pruning saw downward into the pole assembly until it clicks into position (Fig. 6).

1. Latch the locking latch over the hook on the end of the handle, then press the latch lock down to secure the connection (Fig. 7).

1. Slide the removable battery compartment and battery into the end of the pole assembly, until it clicks into position (Fig. 8).

1. To disassemble the pole pruning saw, press down the locking button on the removable battery compartment and slide it out of the pole assembly (Fig. 9).

1. Flip up the latch lock and locking latch to unlock the saw handle (Fig. 10), then press the locking button on the bottom of the pole assembly and slide the pruning saw out of the pole assembly (Fig. 11).

Preparation

Adjusting Chain Tension

⚠ WARNING! Use protective gloves when handling the bar and chain.

1. Make sure the pruning saw is off and the battery is removed.
2. To tighten the chain, turn the tensioning wheel clockwise until you meet some resistance. Prior to use, a cold chain should have no slack on the underside of the guide bar, while still allowing you to rotate the chain by hand without binding. Be aware that a chain tensioned while warm, may be too tight upon cooling. (Fig. 12).

1. To check the chain tension, lightly pull the chain 1/8" (3 mm) away from bottom of guide bar. If the chain snaps back into place upon release, the tension is correct. During normal operation, the chain will heat up and expand causing the chain sag slightly by approximately 0.05 in. (\~1.25 mm) (Fig. 13).

NOTE: A new chain will stretch. Check the tension of a new chain frequently during the first two hours of operation, after disconnecting the battery and allowing the chain to cool down.

1. Using the included wrench, turn the tensioning wheel counter-clockwise to loosen the chain (Fig. 14).

Chain Lubrication

WARNING! Failure to lubricate the chain will cause damage to the bar and chain. Only use a good quality bar and chain oil designed specifically for use with chain saws. Do not use oil containing impurities.

IMPORTANT! The bar and chain oil is bio-degradable. The use of mineral oil or engine oil can have a serious impact on the environment. It is essential that you use good quality oil to lubricate the cutting parts effectively. Used or poor quality oil does not guarantee good lubrication and reduces the lifespan of the chain and bar.

1. Take off the oil tank cap from the top of the pruning saw. Then fill the oil tank up to top of the oil tank indicator marked with the word "MAX" (Fig. 15).

1. During operation, press the compression cap 3-4 times every 30 minutes to lubricate the chain (Fig. 16).

NOTE: Before storing the unit, press the compression cap 3-4 times and run the saw for 30 seconds to lubricate the chain evenly to prevent corrosion.

Breaking-in your Pruning Saw

It is recommended to break-in your pruning saw every time a new chain is installed.

1. Remove the battery and adjust the chain tension.
2. Insert the battery and switch on the pruning saw and leave the motor running idle for approximately 5 minutes.
3. Remove the battery and check the chain tension again. If necessary, re-tighten the chain.
4. Afterwards make only easy cuts for approximately 30 minutes. Always ensure sufficient lubrication of the saw chain! Only use the pruning saw for heavier cuts and greater cutting depths after the break-in period.

Safety Checklist

To help maintain your cordless pruning saw for optimum performance and safety, we recommend you complete this checklist prior to each work session.

⚠ WARNING! Do not insert the battery until you have completed all of the checks.

• Inspect for any visible damage to the chain, guide bar, or motor housing.
• Check that all the screws on the machine and guide bar are tightly fastened.
• Clean the guide bar and chain of any debris.
• Make sure any ventilation slots are free of sawdust or debris.
• Check that the chain is tensioned correctly and sharp.
• Check that the trigger remains locked until the safety lock is pressed.

Operation

CAUTION! Repeatedly starting and stopping an electric motor within a few seconds can generate a great deal of heat and damage the motor. To protect the life of your cordless pruning saw, always wait at least five seconds after stopping before restarting the saw.

⚠ WARNING! Be sure that the chain is not in contact with any object when you start the motor.

WARNING! Keep hands away from chain. Keep hand on handle. Do not overreach.

⚠ WARNING! Maintain a firm grip. Do not let go of the saw while it is in operation.

⚠ WARNING! Do not operate the cordless pruning saw in a tree, on a ladder, or on scaffolding. Using the tool under such circumstances is extremely dangerous.

⚠️CAUTION! The chain will continue to run for several seconds after turning off the tool.

⚠️CAUTION! Do not use the pruning saw under wet conditions. Use extreme caution when cutting small brush, saplings, or branches under tension. Such material may spring back towards you or get caught on the saw which may result in throwing you off balance, or pushing the saw out of control.

WARNING! Do not allow familiarity with this type of tool to cause you to ignore necessary precautions. Remember that a careless fraction of a second is sufficient to inflict serious injury.

WARNING! Do not cut branches near electrical wires.

Hand-held Pruning Saw Operation

1. Insert the battery as shown in (Fig. 4).
2. To turn on the tool, firmly grip the pruning saw handle and press the safety lock to deactivate the safety. Then squeeze the trigger to activate the saw (Fig. 17).

NOTE: Do not squeeze the trigger until you are ready to make a cut.

1. With the pruning saw running, butt the base plate up against the branch you wish to cut and let the saw do all the cutting (Fig. 18). Apply only light pressure on the saw.

NOTE: The base plate helps to stabilize the saw and significantly reduce vibrations. It also acts as a fulcrum, allowing you to pivot the saw while cutting for better control.

1. Release the trigger to stop the saw.

Pole Pruning Saw Operation

1. To extend the pole assembly, lift the cam-lock and extend the pole to the desired length (Fig. 19). Close the cam-lock to secure the pole in position.

1. The pruning saw can be adjusted into 7 different angles (-45° | -22.5° | 0° | 22.5° | 45° | 67.5° | 90°) to allow for greater flexibility and control. To adjust the cutting angle, push the multi-angle lock button. Then pivot the pruning saw to your desired angle and release the button. The saw will click into position and be locked at that angle (Fig. 20).

1. Insert the battery as shown in (Fig. 8).

2. Hold the pole pruning saw with one hand on the handle and the other on the pole. Always cut adjacent to the material and never underneath to avoid injury from falling branches. Adjust the length and angle accordingly (Fig. 21).

NOTE: Do not raise your bottom hand above chest height in order to maintain control of the saw in the event of a kickback.

Illustration of a person holding a long rod with a weapon, labeled 'Fig. 21' (no text or symbols on the diagram itself)

1. To turn on the tool, firmly grip the pruning saw handle and press the safety lock to deactivate the safety. Then squeeze the trigger to activate the saw (Fig. 22).

NOTE: Do not squeeze the trigger until you are ready to make a cut.

1. Release the trigger to stop the saw.

Maintenance

Please contact an authorized Snow Joe ^® + Sun Joe ^® dealer or call the Snow Joe ^® + Sun Joe ^® customer service center at 1-866-SNOWJOE (1-866-766-9563) for all maintenance operations not foreseen in this manual. Any operation performed in an unauthorized service center or by unqualified personnel will completely invalidate the warranty.

WARNING! For your safety and that of others:

- Keep all nuts, bolts, and screws tight to be sure the equipment is in safe working condition.

• Never use the machine with worn or damaged parts. Damaged parts are to be replaced and never repaired.
• Only use original Snow Joe ^® + Sun Joe ^® replacement parts. Parts that are not of the same quality can seriously damage the equipment, compromise safety, and invalidate the warranty.
• Remove the battery and wait at least five minutes for the saw to cool before servicing or storing your unit.
• If you drop the saw, carefully inspect it for damage. If the guide bar is bent, the housing is cracked, the handle is broken, or if you see any other damage that may affect the saw's operation, do not use the tool.

⚠ WARNING! Always remove the battery before performing any adjustments, maintenance, or repairs to your cordless pruning saw.

• Use protective gloves when handling the bar and chain.
• Keep the bar encased in its sheath, except when working directly on the bar or the chain.
• Never dispose of oils or other polluting materials in unauthorized places.

⚠️CAUTION! If you notice anything unusual, such as excessive vibrations or odd noises, shut the saw OFF immediately. Remove the battery and check the saw for any damage.

⚠️CAUTION! To avoid overheating and damage to the motor, always keep the ventilation slots clean and free of sawdust and debris.

General Cleaning

It's recommended to clean the pruning saw after each use for best performance. Use a cloth, brush or compressed air to remove saw dust and splinters from the ventilation slots. Only clean the housing of the pruning saw with mild soap and a damp cloth. Never use strong cleaning agents or solvents to clean the tool. Never immerse any part of the saw or allow liquids to get inside the cordless power tool.

Storage

• To prevent corrosion, press the compression cap 3-4 times and run the saw for 30 seconds to lubricate the chain evenly before storage.
• Place the bar sheath over the guide bar before storing.
• Do not store cordless pruning saw near chemicals, such as fertilizers or other harsh solvents. Do not expose the plastic parts of the unit to brake fluids, gasoline, petroleum-based products, penetrating oils, or the like. These products are often highly corrosive and may cause permanent damage to the plastic parts of your unit.
• When not in use, your machine should be stored indoors in a dry place, out of the reach of children.

Replacing the Guide Bar + Chain

⚠ WARNING! Make sure the battery is not inserted and the chain is covered by the sheath before replacing the guide bar and chain. The operation should be completed on a flat and stable surface, with adequate space for moving the machine and its components.

⚠ WARNING! Always wear heavy-duty gloves when handling the bar and chain. Mount the bar and chain very carefully so as not to impair the safety and efficacy of the machine. If in doubt, contact an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

⚠️DANGER! Never start the motor before installing the guide bar, chain, and sprocket cover. Without all these parts in place, the guide bar and chain may fly off, exposing the user to potentially serious injuries.

Replace the guide bar if:

• There is excessive wear or obstructions inside the groove of the guide bar.
  • The guide bar is bent
  • The guide bar is cracked

NOTE: It is normal to see burring on the edges of the guide bar. You can smooth down any burrs with a file instead of replacing it.

Refer to the table below for the specifications of the chain. You should replace the chain if:

Drive Links Chain Pitch Chain Gauge
32	1/4 in. 0.043 in.
	6.35 mm 1.1 mm

• There is too much play between the links and rivets
• There are cracks in the chain
- Length of cutting edge has worn down to 5/32 in. (4 mm) or less (Fig. 23).

1. Loosen the tensioning wheel using the wrench and remove the sprocket cover (Fig. 24).

1. Using heavy-duty gloves, push the tip of the guide bar inwards towards the sprocket to relieve the tension and create some slack on the chain (Fig. 25).
2. Keeping the guide bar pushed in, pull the chain off the sprocket (Fig. 25).
3. With the chain off the sprocket, let go of the guide bar. The guide bar should spring back slightly allowing you to remove the chain and guide bar from the saw (Fig. 25).

1. Lay out the new chain in a loop with the cutters facing outwards and the drive links facing inwards. If necessary, flip the chain and straighten any kinks (Fig. 26).

NOTE: Replace the chain with an official Sun Joe ^® replacement 5-inch chain (model SWJ-5CHAIN), and the guide bar with an official Sun Joe ^® replacement bar (model SWJ-5BAR).

1. Starting from the tip, place the new chain into the groove of the guide bar. Ensure that the groove is free of any obstructions and that the cutters on the top edge are facing towards the tip of the guide bar, and the cutters on the bottom edge are facing away from the tip of the guide bar. If backwards, turn the chain around. The chain will only loosely fit until secured onto the sprocket (Fig. 27).

NOTE: Make certain of the chain's direction. If the chain is mounted backwards, the saw will vibrate abnormally and will not cut.

1. Secure the guide bar onto the tensioning pins (Fig. 28).

1. At this point, the chain is not yet able to be fitted onto the sprocket. To give the chain enough slack, push the tip of the guide bar inwards towards the sprocket (Fig. 29).
2. Keeping the guide bar pushed in, wrap the end of the chain onto the sprocket (Fig. 29).

1. Let go of the guide bar once the chain is securely fitted onto the sprocket. The guide bar should spring back slightly creating some tension on the chain and guide bar.
2. Reinstall the sprocket cover (Fig. 30).

1. Follow the earlier instructions to properly tighten (Fig. 12) and lubricate the chain (Fig. 16).

Chain Sharpening

WARNING! To ensure that the saw works safely and effectively, it is essential that the cutting components are well-sharpened. It is highly recommended to replace the chain once it loses its ability to cut cleanly and safely. It is however, possible to sharpen the existing chain if carefully performed. Any work on the chain and bar requires specific experience and special tools. For safety purposes, we recommend you contact an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

Sharpening is necessary when:

• Sawing creates sawdust instead of wood chips
  • Cutting becomes difficult
  • The saw does not cut straight
  • There are excessive vibrations

A professional service center will sharpen the chain using the right tools to ensure minimum removal of material and even sharpness on all the cutting edges.

If you decide sharpen the chain by yourself, it's recommended to purchase the Sun Joe® 24V-CSSHRP-LTE chain saw sharpener, which can be powered by the same iON+ 24V battery that comes with this cordless pruning saw. Visit sunjoe.com or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563) to order.

Manual Chain Sharpening Tools (not included)

To sharpen the chain manually, you will require the following tools.

• 5/32 in. (4 mm) round file
• File guide
• Flat file
• Depth gauge tool
• Felt-tip marker

Manual Chain Sharpening Procedure

1. Tighten the chain if loose. Then secure the guide bar in a vice or clamp.
2. Mark one of the cutters on the top of the guide bar with a felt-tip marker to indicate where you started.
3. Insert your round file into the file guide.
4. Place the file and file guide into the cutter at a 30^ angle. Then file in a forward motion in 5-6 even strokes, while maintaining the file at the correct angle and parallel to the ground until the cutting edge of the cutter is shiny (Fig. 31).

NOTE: Most file guides have 30^ and 35^ angles etched on their upper side to help you preserve the angle as you file.

1. File every cutter on one side of the chain until you reach the one you marked before turning the saw over on the other side to sharpen the rest. Use gloves or a screwdriver to advance the chain as you progress from one cutter to the other (Fig. 32).

NOTE: File the cutter on the opposite side of the chain if right handed or file the cutter on your side if left handed.

Line drawing of a multi-series train or vehicle with no visible text, numbers, or symbols

1. Depth gauges are small teeth on the cutter which protrude in front of the cutting edge. In order for the chain to cut effectively, the depth gauge must be lower than the cutting edge. Therefore, after heavy use or multiple sharpenings the depth gauge may require filing down.

Place the depth gauge tool over the chain. Ensure that a depth gauge is exposed and protruding from the slot on the tool. Using the flat file, file down the depth gauge until flush with the tool in a forward motion (Fig. 33).

1. Remove the depth gauge tool and round off the edge of the depth gauge with your file.
2. Repeat for all cutters on both sides of the chain.
3. After sharpening, clean the saw of any metal filings or dust, then tighten (Fig. 12) and lubricate the chain (Fig. 16).

Battery Caution + Disposal

Always dispose of your battery pack according to federal, state, and local regulations. Contact a recycling agency in your area for recycling locations.

⚠️CAUTION! Even discharged battery packs contain some energy. Before disposing, use electrical tape to cover the terminals to prevent the battery pack from shorting, which could cause a fire or explosion.

⚠ WARNING! To reduce the risk of injury or explosion, never burn or incinerate a battery pack even if it is damaged, dead, or completely discharged. When burned, toxic fumes and materials are emitted into the surrounding environment.

• Batteries vary according to device. Consult your manual for specific information.
• Install only new batteries of the same type in your product (where applicable).
• Failure to insert batteries in the correct polarity, as indicated in the battery compartment or manual, may shorten the life of the batteries or cause batteries to leak.
• Do not mix old and new batteries.
• Do not mix Alkaline, Standard (Carbon-Zinc), or Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or Lithium-Ion) batteries.
• Do not dispose of batteries in fire.
• Batteries should be recycled or disposed of as per state and local guidelines.

Recycling + Disposal

The product comes in a package that protects it against damage during shipping. Keep the package until you are sure that all parts have been delivered and the product is functioning properly. Recycle the package afterwards or keep it for long-term storage.

WEEE symbol. Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or local store for recycling regulations.

Service + Support

If your Sun Joe ^® 24V-HCSWP-LTE cordless pruning saw requires service or maintenance, please call 1-866-SNOWJOE (1-866-766-9563) for assistance.

Model + Serial Numbers

When contacting the company, reordering parts, or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below.

Record the following numbers from the housing or handle of your new product:

Troubleshooting

• Remove the battery and wait at least five minutes for the saw to cool before carrying out maintenance on the machine or when checking that its parts are in proper working order.
• Consult the following table before contacting customer service with any mechanical issues.

Problems Possible Cause Possible Solution
The motor fails to start	Battery is not inserted correctlyBattery is out of charge	Reinsert the batteryCheck the charge status and recharge the battery
The saw stops during operation	Battery is out of chargeThe machine is overloaded/overheated	Check the charge status and recharge the batteryWait five minutes for the saw to cool
The saw runs, but the chain speed is low	The chain is too tightLoosen and retighten the chain
Bar and chain are running hot and smoking	The chain is too tightThe chain lacks lubrication	Loosen and retighten the chainPress the compression cap to lubricate the chain with the oil; refill if necessary.
The motor runs, but the chain is not moving	The chain is too tightThe guide bar, chain or sprocket is damaged	Loosen and retighten the chainInspect and replace the damaged part

Optional Accessories

WARNING! ALWAYS use only authorized Snow Joe® + Sun Joe® replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this saw. Contact Snow Joe® + Sun Joe® if you are unsure whether it is safe to use a particular replacement part or accessory with your saw. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.

NOTE: Accessories are subject to change without any obligation on the part of Snow Joe ^® + Sun Joe ^® to provide notice of such changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe ^® + Sun Joe ^® customer service center at 1-866-SNOWJOE (1-866-766-9563).

Accessories Item Model
1		iON+ 24V 2.0 Ah Lithium-Ion Battery 24VBAT-LTE
2		iON+ 24V 2.5 Ah Lithium-Ion Battery 24VBAT-LT
3		iON+ 24V 4.0 Ah Lithium-Ion Battery 24VBAT
4		iON+ 24V 5.0 Ah Lithium-Ion Battery 24VBAT-XP
5		iON+ 24V lithium-ion Battery Quick Charger 24VCHRG-QC
6		iON+ 24V lithium-ion Dual-portBattery Charger
7		Sun Joe® 5-inch replacement bar SWJ-5BAR
8		Sun Joe® 5-inch replacement chain SWJ-5CHAIN
⑨	Bar and chain oil	SWJ-OIL Sold online at sunjoe.com or you can purchase equivalent bar and chain oil at your local hardware store
⑩	Sun Joe® iON+ 24V Cordless Chain Saw Sharpener	24V-CSSHRP-LTE

SNOW JOE® + SUN JOE® CUSTOMER PROMISE

ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe ^® , Sun Joe ^® , or Aqua Joe ^® product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.

OUR WARRANTY:

Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of Snow Joe's authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If your Product does not work or there's an issue with a specific part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that!

This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

PRODUCT REGISTRATION:

Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and mailing in a registration card available online from our website, or by calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at [e-mail]. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs.

WHO CAN SEEK LIMITED WARRANTY COVERAGE:

This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product.

WHAT IS NOT COVERED?

This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).

Una división de Snow Joe ^® , LLC Forma N° S-J 210-005H-LTE805-MC

Line drawing of a person using a long pole-mounted weapon system, labeled as Fig. 21 (no text or symbols on the diagram itself)

Line drawing of a train with multiple trucks on both sides, labeled 'Fig. 32' (no other text or symbols)

Line drawing of a person using a long rod-mounted weapon, labeled 'Fig. 21' (no text or symbols on the diagram itself)

Line drawing of a multi-wheeled train with multiple wheels (no text or symbols)

ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe ^® , Sun Joe ^® , or Aqua Joe ^® product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.

OUR WARRANTY:

Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of Snow Joe's authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If your Product does not work or there's an issue with a specific part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that!

This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

PRODUCT REGISTRATION:

Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and mailing in a registration card available online from our website, or by calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at [e-mail]. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs.

WHO CAN SEEK LIMITED WARRANTY COVERAGE:

This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product.

WHAT IS NOT COVERED?

This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).