VS15T7032R5 - Vacuum Cleaner SAMSUNG - Free user manual and instructions

USER MANUAL VS15T7032R5 SAMSUNG

• Before operating this unit, please read the instructions carefully.

• For indoor use only 1_VS7000_EN_00837G-01_SW.indd 1 2020-04-28 오후 3:52:33Contents PREPARATION Safety information 3 INSTALLATION Name of the parts 13 Accessories 14 Installing the wall mount 15 Assembling the wall mount 15 Installing the wall mount 15 OPERATION Using the vacuum cleaner 16 Using the wall mount 16 Charging the battery 17 Operating the vacuum cleaner 18 Using the accessories 19 MAINTENANCE Maintaining the vacuum cleaner 22 When to empty the dustbin 22 Emptying the dustbin easily without causing dust clouds 22 Emptying and cleaning the dustbin 22 Cleaning the lter 24 Cleaning the accessories 24 APPENDIX Notes and cautions 26 Battery usage 26 Operation 27 Maintenance 29 Troubleshooting 30 Product Specication Model VS20T75**** VS15T70**** Power 100-240 V

50-60Hz Rated power consumption 550W 410W Battery specication Lithium-ion 21.9 V, 2850 mAh, 6 cell Lithium-ion 21.6 V, 1800 mAh, 6 cell Charging time 3.5 hours Cleaning time Handy Approximately 6 minutes (MAX) / Approximately 30 minutes (MID) / Approximately 60 minutes (MIN) Approximately 5 minutes (MAX) / Approximately 20 minutes (MID) / Approximately 40 minutes (MIN) Soft Action Brush Approximately 9 minutes (MAX) / Approximately 20 minutes (MID) / Approximately 40 minutes (MIN) Approximately 6 minutes (MAX) / Approximately 20 minutes (MID) / Approximately 30 minutes (MIN) Turbo Action Brush Approximately 9 minutes (MAX) / Approximately 20 minutes (MID) / Approximately 35 minutes (MIN) Approximately 5 minutes (MAX) / Approximately 18 minutes (MID) / Approximately 27 minutes (MIN) Charging and cleaning time may differ depending on the brushes and the conditions of use. English

• Before operating the appliance, please read this manual thoroughly and retain it for your reference.

• Because the following operating instructions cover various models, the characteristics of your vacuum cleaner may differ slightly from those described in this manual. Caution/Warning symbols used WARNING Indicates that a danger of death or serious injury exists. CAUTION Indicates that a risk of personal injury or material damage exists. Other symbols used NOTE Indicates that the following text contains additional important information.

• For information on Samsung’s environmental commitments and product specic regulatory obligations e.g. REACH (WEEE, Batteries) visit: samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/ data_corner.html English

1_VS7000_EN_00837G-01_SW.indd 3 2020-04-28 오후 3:52:34PREPARATION Failure to meet these requirements could cause damage to the internal parts of the vacuum and void your warranty. General

• Read all instructions carefully. Before switching the vacuum on, make sure that the voltage of your electricity supply is the same as that indicated on the rating plate at the rear of the handy vacuum cleaner (battery contact side).

• WARNING : Do not use the vacuum cleaner on a wet rug or oor.

• Close supervision is necessary when any appliance is used by or near children. Do not allow the vacuum cleaner to be used as a toy. Do not allow the vacuum cleaner to run unattended at any time. Use the vacuum cleaner only for its intended purpose as described in these instructions.

• Do not use the vacuum cleaner without a dustbin.

• Empty the dustbin before it is full to maintain the highest efciency.

• Do not use the vacuum cleaner to pick up matches, live ashes or cigarette butts. Keep the vacuum cleaner away from stoves and other heat sources. Heat can deform and discolor the plastic parts of the unit.

• Avoid picking up hard, sharp objects with the vacuum cleaner as they may damage the vacuum’s parts.

• Do not block the suction or the exhaust port.

• To avoid damage, remove the plug by grasping the plug, not by pulling the cord. English

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Children should not clean or perform maintenance on the vacuum without adult supervision.

• Children should be supervised to ensure that they do not play with the appliance.

• The battery must be removed from the main unit before cleaning or performing maintenance on the vacuum.

• The use of an extension cord is not recommended.

• If your vacuum cleaner is not operating correctly, switch off the power supply and consult an authorized Samsung service agent.

• If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualied person to avoid any electrical hazards.

• Do not use to suction up water.

• Do not immerse in water for cleaning.

• Please contact Samsung or a Samsung service center for a replacement if one is needed. English

• Do not modify the polarized plug to t a non-polarized outlet or extension cord.

• Do not use outdoors or on wet surfaces.

• Unplug the wall mount from the outlet when not in use and before servicing.

• Use only the wall mount supplied by the manufacturer to recharge.

• Do not use with a damaged cord or plug.

• Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Keep the cord away from heated surfaces.

• Do not use extension cords or outlets with inadequately rated current.

• Do not charge a non-rechargeable battery.

• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.

• Do not mutilate or incinerate batteries as they will explode at high temperatures.

• Do not attempt to open the wall mount. Repairs should be only carried out by a qualied Samsung service center.

• Do not expose the wall mount to high temperatures or allow moisture or humidity of any kind to come into contact with the wall mount. English

• Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.

• Do not use without a lter in place. When servicing the unit, never put ngers or other objects into the fan chamber in case the unit accidentally turns on.

• Do not put any objects into openings. Do not use with any openings blocked. Keep openings free of dust, lint, hair, and anything that may reduce air ow.

• Do not pick up toxic materials (chlorine bleach, ammonia, drain cleaner, etc.).

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not use the vacuum cleaner in an enclosed space lled with vapours given off by oil based paint, paint thinner, moth proong substances, ammable dust, or other explosive or toxic vapours. Installation

• If you have a problem with installing the wall mount, contact a Samsung service center. ❇ Injury or product malfunction from not installing the wall mount may not be compensated. English

• When installing the wall mount, do not bend the battery charger with excessive force or put heavy objects on the battery charger. – Otherwise, electric shock or re may occur.

• If there is dust, water, etc. on a pin or contact point of the power plug, wipe them carefully. – Otherwise, abnormal operation or electric shock may occur.

• Do not pull the cord and do not touch the plug with wet hands.

• Do not plug the wall mount into a power source with the incorrect voltage. Do not plug the wall mount into a multi-plug outlet or power strip. Do not leave the battery charger lying on the oor. Attach the cord close to a wall. – Otherwise, electric shock or re may occur.

• Do not use a damaged power plug, battery charger, or loose power outlet. – Otherwise, electric shock or re may occur.

• If the battery charger is damaged, have a Samsung authorized service center replace the battery charger with a new battery charger. – Otherwise, electric shock or re may occur.

• COMMISSION REGULATION (EU) 2019/1782 Ecodesign requirements for external power supplies : www.samsung.com/global/ecodesign_component Operation WARNING

• Do not touch the charging terminal of a vacuum or wall mount with chop sticks, metal screw drivers, forks, knives, etc. – Otherwise, product malfunction or electric shock may occur.

• Make sure that the battery terminals of the wall mount do not come into contact with a conductor such as a bracelet, watch, metal rod, nail, etc. English

• Make sure that any liquid such as water or juice is not allowed to enter the vacuum cleaner or the wall mount. – Otherwise, electric shock or re may occur.

• Do not use the wall mount for other purposes. – Otherwise, severe damage to the wall mount or re may occur.

• Do not vacuum liquid, blades, pins, embers, etc. during cleaning. – Otherwise, abnormal operation or product damage may occur.

• Do not step on the product body or strike the product. – Otherwise, an injury or product damage may occur.

• The brush and air outlet should not be blocked during cleaning. – Otherwise, product malfunction or re may occur due to overheating of the product.

• This product is intended for household use only. Do not use this product for heavy duty cleaning, commercial cleaning, industrial cleaning, or cleaning outdoors, especially on stone or cement. Do not use to pick up chalk powder in and around billiard tables or in hospital aseptic rooms. – Otherwise, abnormal operation or product damage may occur.

• Do not use the product near heating appliances such as heaters, or in areas containing combustible sprays, or ammable materials. – Otherwise, re or product deformation may occur.

• Before using the product, make sure that the lters are correctly inserted. – Otherwise, dust can enter the motor inside the main body and cause product damage. Suction force can decrease.

• If there is a gas leak or combustible spray is used, do not touch the power outlet and open the window for ventilation. – Otherwise, an explosion or re may occur.

• If the vacuum makes a strange sound or emits a smell or smoke, turn off the vacuum immediately, and then contact a Samsung service center. – Otherwise, electric shock or re may occur. English

• Do not use the product near combustible material. Also do not use: – In a place where a burning candle or desk lamp is placed on the oor. – In an area where an unattended place heater is turned on or an area in which there are unextinguished embers in a replace, in an ashtray, etc. – In a place where there are combustible materials such as gasoline, alcohol, thinner, ashtrays with unextinguished cigarettes, etc.

• Do not allow children to cling to or push the wall mount. – Personal injury, product and oor damage may occur.

• When you need to store the vacuum cleaner for a short time during cleaning, lay the vacuum on the oor. – Otherwise, the vacuum cleaner may fall and could cause an injury or severe product damage.

• Do not charge the product near a window, heater, toilet, bathroom, etc.

• After using the vacuum cleaner, you should store it in the wall mount or lay it safely on the oor. – Otherwise, the product may fall and could cause an injury or severe product damage.

• Do not store the vacuum cleaner by leaning it against a wall or table.

• Do not use the vacuum cleaner for other than its intended purpose. (Do not allow children to ride on or play with the product.) – An injury or product damage may occur.

• Before plugging in or unplugging the wall mount, turn off the vacuum and make sure that the pins of the power plug do not come into contact with your hands. – Otherwise, re or electric shock may occur. English

• Do not step heavily on the upper part of the wet brush while using it. – Otherwise, product damage or oor damage may occur.

• When using the vacuum cleaner, be careful not to hurt yourself on the moving or spinning parts. – Be careful not to suction body parts into a brush of the vacuum cleaner (Hair, etc.).

• When cleaning the wall or ceiling, use both hands.

• Use both hands to clean with the vacuum. If you clean with one hand, you can damage your wrist or drop the vacuum and cause an injury or damage the vacuum.

• When assembling the vacuum, be careful not to catch your ngers or hands in the movement fold of the handle.

• Do not use the vacuum cleaner on objects that can be easily scratched (monitors, stainless steel appliances, etc.).

• Do not store the vacuum cleaner inside a car.

• Do not use water to clean the vacuum cleaner when in use.

• Use the vacuum cleaner in dry places only.

• Do not use the vacuum cleaner in wet places or on water.

• Do not use the vacuum cleaner to pick up spilled beverages or pet waste.

• Do not use the vacuum cleaner in direct sunlight or high heat. English

• Before removing foreign matter inside the vacuum, turn off the vacuum cleaner rst. – If the vacuum is on while you are removing the foreign matter, you can hurt yourself or damage the vacuum.

• When cleaning the exterior of the product, turn off the product rst and then wipe it with a dry towel. Do not spray water directly onto the product or wipe it with volatile materials such as benzene, thinner, or alcohol. – If water gets into the product and an error occurs, turn off the product and contact a Samsung service center.

• After unplugging the product, clean the wall mount.

• When cleaning the washable parts, do not use alkaline detergent, acid, industrial detergent, air freshener, acetic acid, etc. – Otherwise, product damage such as plastic breakage, deformation, discoloration, printing deterioration, etc. may occur. Washable Parts Dustbin, washable micro lter, ultra ne dust lter, metal mesh grille lter, dry cloth Acceptable detergent Neutral Dish washing detergent Prohibited detergent Alkaline Lox, mold cleaner, etc. Acid Parafn oil, an emulsier, etc. Industrial cleaners NV-I, PB-I, Opti, alcohol, acetone, benzene, thinner, etc. Air freshener Jet spray air fresheners (coffee avor, herb, etc.) Oils Animal oils, vegetable oils Etc. Edible acetic acid, vinegar, glacial acetic acid, etc. CAUTION

• Do not push the vacuum cleaner while it is stored in the wall mount. – Personal injury, oor and product damage may occur. English

Suction power control button

Battery release button

Vacuum charging part

Battery Spec VS20T75**** Series : Lithium-ion 21.9 V, 2850 mAh, 6 cell VS15T70**** Series : Lithium-ion 21.6 V, 1800 mAh, 6 cell Those two batteries are not compatible with each other.

• Install the wall mount on a hard concrete wall. – If it is installed on a wood or plaster wall, the product may fall. Assembling the wall mount

• To disassemble the wall mount, follow steps in reverse order. Installing the wall mount Wall mount hole Screws Screw Anchors 113cm

The wall mount installation should be set so the top of the wall mount is 113cm from the oor.

Using the wall mount as a template, mark where the screw holes will be placed.

Drill the holes to a depth of 50mm using a 6mm drill bit, and put the provided screw anchors into the hole.

Fix the wall mount to the wall with the provided screws.

Plug in the wall mount, place the vacuum into the wall mount, and then conrm that the battery level indicator is displayed. Please refer to the QR code for detailed information on the installation of the wall mount. English

1_VS7000_EN_00837G-01_SW.indd 15 2020-04-28 오후 3:52:41OPERATION OPERATION Using the vacuum cleaner Using the wall mount Charging Make sure the back of the battery is correctly placed onto the vacuum charging part. Check if the battery level indicator is displayed while charging. The battery level indicator blinks while charging. When charging is complete, the blinking stops and the light level dims. Storing the accessories Wall mount When accessories are disassembled to be stored, dust may fall from the suction part of the vacuum cleaner. After cleaning, operate in MAX mode for 10seconds. Desk charger Place the desk charger on a desk after folding the accessory holders and assemble the accessories to the holders as shown in the picture. If the Extension Crevice Tool is inserted rst, the accessory holders can be folded more easily. English

1_VS7000_EN_00837G-01_SW.indd 16 2020-04-28 오후 3:52:43OPERATION Charging the battery When the battery level indicator is at its lowest level and blinks( ) charge the battery. When charging the vacuum, make sure the connection part of the wall mount is correctly connected. The vacuum cleaner cannot be used while it is charging. CAUTION

• Before ejecting the battery, the product must be turned off. (If the battery is forcibly ejected while the vacuum is operating, the vacuum can malfunction.)

• Be careful not to drop the battery. If you do, you can injure yourself or damage the battery. Ejecting the battery Press the battery release button at the rear of the handle to eject the battery. ‘Click’ Re-inserting the battery Push the battery to the end until you hear it click. Charging with a desk charger

• Charge the battery at the desk charger.

• Push the battery in rmly.

• Check if the battery level indicator is displayed while charging. English

1_VS7000_EN_00837G-01_SW.indd 17 2020-04-28 오후 3:52:44OPERATION Operating the vacuum cleaner When the brush clings to the oors such as a carpet, a mat, bedding, etc. or does not spin properly, change the suction power to ‘MIN’ or ‘MID’ mode. Power ( ) on / off When pressing the power button, the vacuum cleaner starts operation in ‘MID’ mode.

• When the wet brush is assembled, operation starts in ‘WET’ mode. Controlling suction power You can control the suction power of the vacuum cleaner.

• + button: Increases suction power.

• - button: Decreases suction power. The suction power control button does not work in WET mode.

Clogged: When the dustbin, pipe, or suction part is clogged

Spinning brush stuck: When a foreign matter is clogged at the spinning brush If the overheating prevention device of the motor works, the spinning brush stuck display will not turn on.

No Filter: When the washable micro lter is not assembled correctly

Suction power: Displays current suction power.

Wet brush cleaning mode: When the wet brush is assembled If the display above 01, 02, or 03 blinks a few times and the vacuum cleaner stops operation, please take action by referring to the maintenance part of this manual. English

1_VS7000_EN_00837G-01_SW.indd 18 2020-04-28 오후 3:52:45OPERATION Using the accessories If the vacuum operates with the spinning brush not working, check whether the brush gets excessive force or clogged with a foreign matter. (Please refer to the troubleshooting part of this manual.) Disassembling the accessories

• When disassembling the pipe, press the release button at the rear of the pipe.

• Before disassembling the accessories, operate in MAX mode for more than 10seconds to remove foreign matter remained in the accessories.

• When disassembling the brush, press the release button at the rear of the brush. ‘Click’ Soft Action Brush Use to clean a oor (wood and linoleum). ‘Click’ Turbo Action Brush Use the Turbo Action Brush to clean various oor conditions at home, it is also suitable to clean carpet. ‘Click’ Mini Motorized Tool Use to clean bedding. English

‘Click’ Combination Tool Use to remove dust from curtains, furniture, sofas, etc.

‘Click’ Extension Crevice Tool Use to remove dust in grooves of window frames, chinks, corners, etc. ‘Click’ Flexible Tool Use to clean the places hard to reach such as upper or rear parts of furniture or ceilings. NOTE

• The Flexible Tool can be connected to the Combination Tool and Extension Crevice Tool. English

‘Click’ ‘Click’ Attachable pad Velcro Spin disk Wet Brush Use to clean a oor with a wet pad (wood and linoleum). The Wet Brush does not have a dust suction function. When attaching the wet pad, make sure the pad is in the center of the spin disk. Using the multi-use wet pad Attach the multi-use wet pad to the spin disk. Using the single-use wet pad Attach the attachable pad to the spin disk and attach the single-use wet pad on top of it . When using the single-use wet pad, make sure the direction of the attachable pad is correct. Velcro side is the front side. After using the single-use wet pad, discard the pad. If you use the single-use wet pad without the attachable pad, cleaning performance can be degraded. English

Filter handle After pressing the dustbin release button, pull the dustbin in the direction of the arrow. Pull the washable micro lter out by holding the lter handles inside the washable micro lter. For detailed information, please refer to the QR code. CAUTION

• Before cleaning the vacuum cleaner, turn it off.

• When the dustbin or lter is lled with dust, the vacuum cleaner may stop due to the overheating prevention device of the motor.

• You should clean the dustbin or lter before it becomes completely full (Max sign). English

While pressing the button, turn the dustbin cover and remove it from the dustbin. Remove the dust on the metal mesh grille lter with the combination tool. Do not pull the rubber attached to the metal mesh grille lter.

‘Click’ After emptying the dustbin, clean it and dry in the shade. When heat is applied, product malformation may occur. Reassemble the dustbin cover aligning the dustbin release button with the groove of dustbin.

‘Click’ Put the washable micro lter in the dustbin cover by tting in grooves of the dustbin cover. Assemble the dustbin to the vacuum in the order shown in the image by pushing it until you hear it click. English

• To maintain the best performance of the lter, remove the dust on the lter frequently and clean the lter with water once a month. – After cleaning, dry completely for more than 24 hours in the shade before use. – When heat is applied, product malformation may occur. Washable micro lter

When assembling, turn the lter until the line below the lock image is not visible. Cleaning the accessories Mini Motorized Tool Extension Crevice Tool / Pipe English

• When foreign matter remains on the brush, remove it with a wet tissue or a dry cloth. CAUTION

• Do not clean the spinning brush and suction part with water.

• Do not use the Soft Action Brush to remove moisture such as spilt liquid and pet’s waste. Turbo Action Brush

• If the foreign matter is not removed, use a scissors to remove it. NOTE

• If a cloth or other foreign matter is vacuumed up and tangled with the spinning brush (drum), the spinning brush will stop working to protect the brush motor. After cleaning the brush, turn the power off and then on again.

• If a brush does not work after cleaning, turn the power off and then on again.

• When cleaning the brush, be careful not to catch your ngers in the fold of the brush. Wet Brush

• If the spinning brush does not work even after cleaning the Soft Action Brush and Wet Brush, the overheating prevention device of the brush motor might be in operation. Wait 30 minutes or more to cool the motor and operate again. English

• If your vacuum cleaner does not work after you charge the battery, change the battery. If it still does not work with the new battery, contact a Samsung service center.

• When you purchase a battery in a Samsung service center, check for the genuine Samsung logo on the battery ( ) and the battery name (VS20T75**** Series: VCA-SBT90 / VS15T70**** Series: VCA-SBT90E). CAUTION

• Do not disassemble the battery or the wall mount.

• Do not apply heat to the battery and do not put the battery in a re.

• As the battery is manufactured only for this product, do not use the battery for other electronic appliances or other purposes.

• Removing the battery during operation may cause product malfunction.

• If the battery is removed while the vacuum cleaner motor is operating, the battery may not work for 30seconds after being re-attached for safety reasons.

• Battery charging time and usage time may shorten with increased battery use. When the battery no longer charges or runs down quickly, replace the exhausted battery with a new one.

• Use only the wall mount and batteries provided by the manufacturer.

• Before inserting the battery, conrm that the battery is being inserted in the correct direction and orientation.

• When discarding a dead battery, put it into a battery collection box for recycling.

• If you are not going to use your vacuum cleaner for a long time, detach the battery from the vacuum. Notes and cautions APPENDIX English

• When attaching the battery to the vacuum, insert it until you hear a click. This assures that the battery is rmly attached. – Otherwise, the battery may fall and could cause product damage or injury.

• Do not drop or strike the battery or subject it to a sudden shock.

• Do not disassemble the battery and make sure that you do not create a short circuit across the plus (+) and minus (-) terminals.

• Leaks from battery cells can occur under extreme usage or temperature conditions. If the liquid gets on your skin, wash the affected area quickly with water. If the liquid gets into your eyes, ush them immediately with clean water for a minimum of 10minutes. Seek medical attention.

• To protect the motor and battery, the vacuum cleaner may not operate when the temperature is lower than 5°C or higher than 45°C. Operation NOTE

• If excessive force is applied to a brush or foreign matter is caught in the spinning brush (drum), the brush may stop working to protect the motor or vacuum. Turn the vacuum off, remove the foreign matter, and then turn the vacuum on. If the vacuum does not start, turn it off and then on again.

• Static electricity may occur depending on the humidity, temperature, or oor material, etc. in your home. If it happens repeatedly, contact a Samsung service center.

• Please charge the battery fully: – Before using a newly purchased battery for the rst time or if you haven’t used the battery for a long time. – When the battery level indicator is on the lowest indication and blinks. English

• If you are not going to use the vacuum for a long period of time or you’re going to be away from home for a long period of time, unplug the wall mount, and then detach the wall mount from the battery. When the battery is not being charged and not being used, it will slowly discharge.

• When the battery level is low, recharge it. If the level of the battery remains low for a long period of time, it can cause the performance of the battery to degrade.

• Clean the multi-use wet pad of the wet brush gently with hands by using a washing soap.

• If the wet pad is exposed to heat or softener, it may be modied and product performance can be degraded.

• The multi-use wet pad can be cleaned using a washing machine. However, if it is boiled, the pad may be modied or discolored and product performance can be degraded.

• Use a genuine wet pad of Samsung Electronics for wet brush.

• If the wet brush is used without a wet pad, any product malfunction will not be covered by warranty and a service fee will be charged.

• When you purchase an additional multi-use wet pad for the wet brush, contact a Samsung service center.

• When you purchase an additional single-use wet pad, check the model name VCA-SPA90. CAUTION

• When the spinning brush (drum) inside a brush is working, do not touch the brush. – Otherwise, your hand can be caught and it may cause an injury.

• Before using the wet brush, detach the wet pad and put some water on it, then reattach it to the spin disk.

• Do not use the vacuum cleaner on items that can be scratched (TV and monitor screens, etc.) English

• Sometimes the wheel of a brush can scratch the oor. Before using the vacuum cleaner, check the status of the wheels of the brush. – If there is foreign matter on the wheel of the brush which cannot be removed easily, contact a Samsung service center.

• If the inner part of the wet brush is clogged with a large foreign matter, spinning speed decreases or stops. CAUTION

• Storing the vacuum cleaner in sunlight for long hours may cause parts of the vacuum to deform or discolor. Therefore, after cleaning the parts of the vacuum cleaner, dry them in the shade.

• Do not clean the brush of the vacuum cleaner with water. Cleaning it with water can cause the brush to deform or discolor.

• Before cleaning the wall mount, you must unplug the wall mount.

• If you notice a continuous reduction in suction or the vacuum cleaner overheats abnormally, replace the ultra ne dust lter.

• After cleaning <a dustbin>, <a metal mesh grille lter>, or <a washable micro lter> with water, dry in the shade. – When heat is applied, product malformation may occur. English

1_VS7000_EN_00837G-01_SW.indd 29 2020-04-28 오후 3:53:27APPENDIX Troubleshooting Before calling for service, review the problems and solutions below. If none of the suggested solutions resolve your problem, please visit our website at www.samsung.com or call Samsung Customer Care. Note that you will be charged for any service calls in which no defects were found. Problems Solutions The vacuum cleaner does not work.

• Check the battery level and charge the battery.

• Check whether the product is turned off, and then press the power button to turn it on.

• Check whether the pipe, dustbin or brush is blocked.

• Check whether the washable micro lter is inserted correctly.

• If the vacuum has not been used for a long time, charge the battery.

• If the battery dies, replace the battery. Suction force decreases suddenly and the vacuum makes a vibrating sound.

• Check whether a brush, dustbin or pipe is clogged with foreign matter and remove it.

• Check whether the pipe, dustbin is fully lled with dust. If it is, empty the bin.

• Check whether the lter is dirty. If it is, clean the lter. The vacuum cleaner cannot be charged.

• Conrm that the voltage provided to the wall mount matches the requirements of the wall mount.

• Check if the vacuum cleaner is turned on, and then check if the LED of the battery level indicator is turned on.

• Check if foreign matter (dust) is on the charging terminal. Remove any foreign matter with a cotton swab or soft cloth. The spinning brush (drum) inside a brush does not work.

• When the spinning brush stuck display is turned on, turn off the vacuum and check whether the brush is clogged with foreign matter. If so, remove the foreign matter and restart the vacuum.

• Check if the vacuum cleaner is turned on and then turn it off and on again. – For the Soft Action Brush and Wet brush, if the overheating prevention device of the brush motor operates, it may take about 30minutes to cool the motor. An odor is coming from the air outlet or lter of the vacuum cleaner.

• Empty the dustbin and clean the lters frequently. – As your vacuum cleaner is a new product, it may have a slight odor for the rst 3 months after purchase. – If you use the vacuum cleaner frequently, accumulated dirt in the dustbin or dust on the lter may generate an odor.

• Replacement lters are available at your local Samsung service agent. English

1_VS7000_EN_00837G-01_SW.indd 30 2020-04-28 오후 3:53:27APPENDIX Problems Solutions Cleaning is nished but small dust particles come out of the brush.

• After cleaning, operate the vacuum for 10 seconds or more to suction up the small dust particles. Vacuum cleaner stops operation during cleaning.

• As this product has the overheating prevention device of the motor, product will stop operation temporarily for the following conditions. – When the vacuum operates with a full dustbin. – When the vacuum operates with suction part or brush clogged. – When the Extension Crevice Tool is used for long hours.

• After correcting the cause of the problem, turn the product on again. (This case may differ depending on the ambient temperature.) Static electricity occurs when cleaning a thick and soft mat.

• Materials of a mat (childcare center mat, noise prevention mat for between oors, etc.) may cause the static electricity. – Move the brush on a normal oor for a while and clean again, then the static electricity should disappear.

• This Vacuum cleaner is approved the following. – The Low Voltage Directive 2014/35/EU – The EMC Directive 2014/30/EU English