KWM18.1LG47620 - Waffle Maker KRAMPOUZ - Free user manual and instructions

USER MANUAL KWM18.1LG47620 KRAMPOUZ

Record the model number, serial number, voltage, and purchase date of the unit in the spaces below (specification label located on the bottom the unit). Please have this information available when calling Hatco for service assistance. Model No. ________________________________________ Serial No. _________________________________________ Voltage ___________________________________________ Date of Purchase ___________________________________ Register your unit! Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Support pull-down menu, and click on “Warranty”. Business Hours: 7:00 am to 5:00 pm Monday–Friday, Central Time (CT) (Summer Hours — June to September: 7:00 am to 5:00 pm Monday–Thursday 7:00 am to 4:00 pm Friday) Telephone: [phone] E-mail: [e-mail] 24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling 800-558-0607. Additional information can be found by visiting our web site at www.hatcocorp.com. CONTENTSForm No. KWMM-0220

• Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a maximum of 104°F (40°C).

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jet- clean spray to clean this unit.

• Do not clean unit when it is energized or hot.

• Do not allow liquids to spill into unit.

• Do not pull unit by power cord.

• Do not allow power cord to hang over edge of counter.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power cord. Cord must be replaced by Hatco, an Authorized Hatco Service Agent, or a person with similar qualifications.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment. EXPLOSION HAZARD: Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance. Make sure all operators have been instructed on the safe and proper use of the unit. This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit. Never leave unit unattended during use. Do not use unit for any purpose other than for which it is designed. WARNING FIRE HAZARD:

• Locateunitaminimumof8″(203mm)fromcombustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.

• Do not obstruct air ventilation openings on outer housing of unit. Unit combustion or malfunction may occur. This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350. CAUTION BURN HAZARD:

• Some exterior surfaces on unit will get hot. Avoid unnecessary contact with unit.

• Do not come in contact with waffle plates during operation. Both plates are very hot.

• Allow unit to cool before performing any cleaning, adjustments, or maintenance. Locate unit at proper counter height in an area that is convenient for use. Location should be level and strong enough to support weight of unit and contents. NOTICE Do not locate unit in an area subject to excessive temperatures or grease from grills, fryers, etc. Excessive temperatures and grease could cause damage to unit. Damage to any countertop material caused by heat generated from Hatco equipment is not covered under the Hatco warranty. Contact manufacturer of countertop material for application information. For steel surfaces, use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation. Do not use harsh chemicals such as bleach, cleaners containing bleach, or oven cleaners to clean this unit. Do not attempt to cool hot waffle plates quickly, such as by immersing in water. Damage to plates will occur. This unit is intended for commercial use only—NOT for household use. Clean unit daily to avoid malfunctions and maintain sanitary operation. Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.4 Form No. KWMM-0220 English MODEL DESCRIPTION All Models Waffle Makers consist of an easy-to-clean stainless steel frame. The units feature removable cast iron waffle plates, an adjustable Temperature Control(s) with a range from 120°F–570°F (50°C–300°C), a power indicator, a heating indicator, and a removable drip tray. Waffle plates are available for Brussels (Belgian—square or round), Liège, or bubble-style waffles. KWM09 Models These models are designed with 90° hinged waffle plates and are equipped with a factory attached 6′ (1829 mm) power cord and plug. This style of waffle maker is designed for reheating pre-cooked waffles. Temperature Control Drip Tray Top Waffle Plate Bottom Waffle Plate Power Indicator Heating Indicator KWM09 Models (Brussels waffle plates shown) KWM18 Models These models are designed with 180° hinged waffle plates and are equipped with a factory attached 6′ (1829 mm) power cord and plug. This style of waffle maker is designed for cooking waffles from batter/dough as well as reheating pre-cooked waffles. Temperature Control Front Drip Tray Power Indicator Heating Indicator Rear Drip Tray Front Waffle Plate Rear Waffle Plate KWM18 Models (Brussels waffle plates shown) KWMSL Models These models are designed with a swivel system that rotates the waffle plates 180° and are equipped with a detachable 6′ (1829 mm) power cord and plug. This style of waffle maker is designed for cooking waffles from batter/dough as well as reheating pre-cooked waffles. Drip Tray Top Waffle Plate Bottom Waffle Plate Temperature Control Power Indicator Heating Indicator Detachable Power Cord KWMSL Models (Liège waffle plates shown) Refer to the OPTIONS AND ACCESSORIES section for additional items available with Waffle Makers.Form No. KWMM-0220

English Model Voltage Watts Amps Plug Configuration Unit WeightKWM09-1BR46120 V 1440 W 12 A NEMA 5-15P37 lbs. (17 kg)KWM09-1LG47KWM09-1BR46 208–240 V 1352–1800 W 6.5–7.5 A NEMA 6-20PKWM18-1BR35120 V 1440 W 12 A NEMA 5-15P40 lbs. (18 kg)KWM18-1BR46208–240 V 1352–1800 W 6.5–7.5 A NEMA 6-20PKWM18-1LG47120 V 1440 W 12 A NEMA 5-15P208–240 1352–1800 W 6.5–7.5 NEMA 6-20PKWM18-1RO7120 V 1440 W 12 A NEMA 5-15P53 lbs. (24 kg)KWM18-1BUKWM18-16CH 44 lbs. (20 kg)KWM18-2BR46208–240 V

2704–3600 W 13–15 A NEMA 6-20P 78 lbs. (35 kg)KWM18-2LG47

KWM18-32CHKWMSL-4BR46208–240 V

1953–2600 W 9.4–11.3 A NEMA 6-20P 68 lbs. (31 kg) KWMSL-2LG413 MODEL DESIGNATION SPECIFICATIONS K W M xx - x xx xx Waffle MakerWaffle Maker Style:09 = 90˚ Hinged Plates18 = 180˚ Hinged PlatesSL = 180˚ Swivel Plates 1 = Single Head2 = Dual Head16 = Single Head, 16 Churros32 = Dual Head, 32 ChurrosWaffle Plate Dimple Count: 35 = 3 x 5 Brussels 46 = 4 x 6 Brussels 47 = 4 x 7 Liège 7 = 7″ Brussels Round413 = 4 x 13 Liège Waffle Plate Style:BR = Brussels (Belgian)RO = Round BrusselsLG = LiègeBU = BubbleCH = Churro Electrical Rating Chart Plug Configurations Units are supplied from the factory with an electrical cord and plug. Plugs are supplied according to the application. WARNING ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.NOTE: Receptacle not supplied by Hatco. 1(0$31(0$3 Plug Configurations

Unit is designed to operate on supply voltages between 208 V and 240 V.6 Form No. KWMM-0220 English Model Overall Width (A) Overall Depth (B) Height (C) Footprint Width (D) Footprint Depth (E) Unit Width (F) Unit Depth (G)

KWM18 Models KWM09 Models SPECIFICATIONSForm No. KWMM-0220

English INSTALLATION General Waffle Makers are shipped pre-assembled and ready for seasoning prior to their first use. Care should be taken when unpacking the shipping carton to avoid damage to the unit. The following installation procedure must be performed before connecting electricity and operating the unit. WARNING ELECTRIC SHOCK HAZARD: Unit is not weatherproof. Locate unit indoors where ambient air temperature is a maximum of 104°F (40°C). FIRE HAZARD:

• Locateunitaminimumof8″(203mm)fromcombustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.

• Do not obstruct air ventilation openings on outer housing of unit. Unit combustion or malfunction may occur.

1. Inspect the shipping carton for obvious signs of transit

damage. If damaged, inform the freight company immediately. CAUTION! Stop! Do not attempt to use unit if damaged. Contact Hatco for assistance.

2. Remove the unit and any loose components/accessories

from the shipping carton. The following loose components are included in every Waffle Maker (excluding models KWMSL-4BR46 and KWMSL-2LG413):

• Handles NOTE: To prevent delay in obtaining warranty coverage, complete online warranty registration. See the IMPORTANT OWNER INFORMATION section for details.

3. Remove tape and protective packaging from all surfaces

• Make sure to remove all protective film from the stainless steel surfaces.

4. Inspect the unit for freight damage such as dents in

housing or broken knobs. If damaged, inform the freight company immediately. CAUTION Locate unit at proper counter height in an area that is convenient for use. Location should be level and strong enough to support weight of unit and contents. NOTICE Do not locate unit in an area subject to excessive temperatures or grease from grills, fryers, etc. Excessive temperatures and grease could cause damage to unit. Damage to any countertop material caused by heat generated from Hatco equipment is not covered under the Hatco warranty. Contact manufacturer of countertop material for application information.

5. Place the unit in the desired location.

• Locate the unit in an area where the ambient air temperature is constant and a maximum of 104°F (40°C). Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods and air conditioning ducts).

• Make sure the unit is at the proper counter height in an area convenient for use.

• Make sure the countertop is level and strong enough to support the weight of the unit and food product.

• Make sure all the feet on the bottom of the unit are positioned securely on the countertop.

6. Install the handles into the waffle plates, if necessary.

• Thread a handle into the hole on the front of each waffle plate. Tighten securely.

7. Make sure the drip tray(s) is in position on the base of the

waffle maker. Handle Hole Drip Tray Drip Tray Drip Tray Base Installing the handles and drip trays8 Form No. KWMM-0220 English OPERATION General Waffle Makers are designed for ease of operation. Use the following information and procedures to operate a Waffle Maker. WARNING Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment. Control Panel The following are descriptions of the controls used to operate a Waffle Maker. All controls are located on the control panel at the front of the unit. Power Indicator The Power Indicator illuminates when the unit is on. Heating Indicator The Heating Indicator illuminates when the heating elements are on and heating the waffle plates. Temperature Control The Temperature Control controls the power to the unit as well as the temperature setting. Turn the Temperature Control clockwise to turn on and increase the temperature setting. Turn the Temperature Control counterclockwise to decrease the temperature setting and turn off the unit. The temperature range of the unit is 120°–570°F (50°–300°C). Seasoning the Waffle Plates Use the following procedure to season the cast iron waffle plates before using the waffle maker for the first time. 1. Plug the unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details. 2. Make sure the drip tray(s) is in position on the base of the waffle maker. CAUTION BURN HAZARD: • Some exterior surfaces on unit will get hot. Avoid unnecessary contact with unit. • Do not come in contact with waffle plates during operation. Plates are very hot. 3. Turn the Temperature Control clockwise to the 570°F (300°C) temperature setting. • Both the Power Indicator and the Heating Indicator will illuminate. 4. Allow the unit to heat for 40 minutes. 5. Turn the Temperature Control counterclockwise to the 520°F (270°C) temperature setting. 6. Allow the unit to adjust to the new temperature for approximately 5 minutes. 7. Using a heat-resistant, food-safe cooking brush; carefully apply an oil-based, non-stick shortening evenly onto each waffle plate. Make sure the shortening makes it to the bottoms of the grooves in each plate. NOTE: Do not leave excess shortening in the bottoms of the groves. 8. Leave the waffle maker open, and allow the unit to heat for 15 minutes. 9. Apply a second layer of shortening. 10. Allow the unit to heat for 15 minutes. 11. Turn the Temperature Control completely counterclockwise to the off position. Operating the Unit NOTE: Make sure to perform the “Seasoning the Waffle Plates” procedure before the first use of the waffle maker. Startup 1. Plug the unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details. 2. Make sure the drip tray(s) is in position on the base of the waffle maker. CAUTION BURN HAZARD: • Some exterior surfaces on unit will get hot. Avoid unnecessary contact with unit. • Do not come in contact with waffle plates during operation. Plates are very hot. 3. Turn the Temperature Control clockwise to the desired temperature setting. • Both the Power Indicator and the Heating Indicator will illuminate. 4. Using a heat-resistant cooking brush, carefully apply an oil-based, non-stick shortening evenly onto each waffle plate. Make sure the shortening makes it to the bottoms of the grooves in each plate.NOTE: Do not leave excess shortening in the bottoms of the groves. Power IndicatorTemperature Control (in “off” position)Heating Indicator Control PanelForm No. KWMM-0220

5. Close the waffle maker, and allow the unit approximately

20 minutes to reach the operating temperature.

• The Heating Indicator will go dark when the unit reaches the selected temperature.

6. Open the waffle maker, and spread waffle batter/dough

onto the bottom/front waffle plate.

• For Brussels waffles, fill the waffle plate until the top of the “blocks” are barely covered with batter.

• For Liège waffles, place the dough onto the waffle plate.

• For bubble waffles, fill the waffle plate until batter fills all the holes and slightly covers the “flats” in between.

• For KWM09 models, close the top waffle plate onto the bottom waffle plate. Top Waffle Plate Bottom Waffle Plate Handle Drip Tray KWM09 model in open position
• For KWM18 models, close the rear waffle plate onto the front waffle plate. If cooking Brussels or bubble waffles (liquid batter), carefully rotate both waffle plates to the rear position for even distribution of the batter. NOTE: Hold both handles tightly together when rotating both waffle plates. Do not allow the plates to separate. Rear WafflePlateFrontWafflePlateClose rear plateonto front plate.Rotate both platesto rear position. Using KWM18 models
• For KWMSL models, close the top waffle plate onto the bottom waffle plate, and carefully rotate the waffle plates 180º counterclockwise for even distribution of the batter. Top Waffle Plate Bottom Waffle Plate Close top plate onto bottom plate. Rotate/swivel plates 180° counterclockwise. Using KWMSL models

8. Allow the waffle to cook for the appropriate amount of time,

determined by the batter/dough recipe. Cook time may need to adjusted after a few trial cooking cycles.

9. Carefully open the waffle maker, and immediately remove

the waffle using a waffle pick or other appropriate utensil.

• Place waffles on a cooling rack to maintain crispness.

10. Continue to cook waffles by repeating steps 6–9 of this

• Brush the waffle plates using just the cooking brush in between each waffle.

• If the waffles begin sticking to the waffle plates, apply a small amount of shortening to the plates using the cooking brush. Use additional shortening on the plates in between waffles as needed. Shutdown

1. Turn the Temperature Control fully counterclockwise to the

2. Perform the “Daily Cleaning” procedure in the Maintenance

section of this manual.10 Form No. KWMM-0220 English MAINTENANCE General Waffle Makers are designed for maximum durability and performance with minimum maintenance. WARNING ELECTRIC SHOCK HAZARD:

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jet-clean spray to clean this unit.

• Do not clean unit when it is energized or hot.

• Do not allow liquids to spill into unit.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment. This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350. CAUTION BURN HAZARD: Allow unit to cool before performing any cleaning, adjustments, or maintenance. Daily Cleaning To preserve the finish of the unit as well as maintain performance, it is recommended that the unit be cleaned daily. WARNING Submerging or saturating unit with water may cause serious injury, will damage the unit, and void unit warranty. NOTICE For steel surfaces, use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation. Do not use harsh chemicals such as bleach, cleaners containing bleach, or oven cleaners to clean this unit. Do not attempt to cool hot waffle plates quickly, such as by immersing in water. Damage to plates will occur. Clean unit daily to avoid malfunctions and maintain sanitary operation.

1. Turn the Temperature Control fully counterclockwise to the

“off” position, unplug the power cord, and allow the unit to cool.

2. Clean the waffle plates.

NOTE: The cast iron waffle plates are dishwasher-safe. The “Seasoning the Waffle Plates” procedure may need to be performed after washing the plates. Daily: a. Brush or wipe all food crumbs, oil, etc. from all waffle plates into the drip tray(s). b. Wipe the waffle plates using a clean cloth dampened in warm water only. Weekly (or as determined by carbon buildup): a. Perform the appropriate “Removing the Waffle Plates” procedure in this section. b. Clean each plate using a wire brush/steel scrub pad, dish soap, and water. Rinse thoroughly with clean water. NOTE: Eventually, waffles will start to stick due to carbon build-up. Clean the plates thoroughly and perform the “Seasoning the Waffle Plates” procedure. Liège waffles that contain pearl sugar will contribute to increased carbon buildup and will lead to more frequent plate cleaning and re-seasoning.

3. Wipe clean all hinge pins and thumbscrews, with a non-

abrasive, damp cloth. Wipe dry with a non-abrasive, dry cloth.

4. Remove, empty, and clean the drip tray(s).

a. Wash the drip tray with warm water and a mild detergent. Rinse with water. b. Allow the drip tray to air dry, or dry with a soft cloth.

5. Wipe all exterior surfaces of the unit with a non-abrasive

cloth dampened in warm water and a mild soap. Stubborn stains may be removed with a good stainless steel cleaner. Hard to reach areas should be cleaned with a small brush and mild soap.

6. Rinse the unit thoroughly using a non-abrasive cloth

dampened in warm water only.

7. Dry the unit using a clean, dry, non-abrasive cloth.

“Removing the Waffle Plates” procedure in this section.Form No. KWMM-0220

English MAINTENANCE Removing the Waffle Plates Non-Swivel Models Use the following procedure to remove the waffle plates for cleaning. CAUTION BURN HAZARD: Allow unit to cool before performing any cleaning, adjustments, or maintenance . 1. Turn the Temperature Control fully counterclockwise to the “off” position, unplug the power cord, and allow the unit to cool. 2. For KWM18 models, rotate both waffle plates to the front position. 3. Remove the top/rear heating element assembly. a. Remove the two thumbscrews on the cover of the top/rear heating element assembly. b. Lift the top/rear heating element assembly off of the top/rear waffle plate and set aside. The power coil still will be attached between the element assembly and the base of the unit. ThumbscrewPower Coil Top HeatingElementAssemblyTop WafflePlate Removing Thumbscrews and the Top/Rear Heating Element Assembly (KWM09 model shown) 4. Remove the bottom/front heating element assembly. For KWM09 models: a. Holding both waffle plate handles in one hand, rotate and hold both waffle plates up in the vertical position. b. Flip over the drip tray and reposition on the base of the unit. c. Using the other hand, remove the two thumbscrews on the cover of the bottom heating element assembly. d. Remove the bottom heating element assembly from the bottom waffle plate and set aside. e. Rotate both waffle plates back down onto the flipped drip tray. ThumbscrewBottom HeatingElementAssemblyDrip trayflipped over. Removing Thumbscrews and the Bottom Heating Element Assembly—KWM09 Models For KWM18 models: a. Flip over the rear drip tray and reposition on the base of the unit. b. Rotate both waffle plates to the rear position on top of the flipped drip tray. c. Remove the two thumbscrews on the cover of the front heating element assembly. d. Lift the front heating element assembly off of the front waffle plate and set aside. ThumbscrewFront HeatingElementAssemblyDrip trayflipped over. Removing Thumbscrews and the Front Heating Element Assembly—KWM18 Models12 Form No. KWMM-0220 English 5. Remove the thumb nut from one side of the hinge pin. 6. Remove the hinge pin from the hinges on both waffle plates. Note how the waffle plate hinges are positioned together for reassembly. Thumb Nut Hinge PinRear View Removing the Thumb Nut and Hinge Pin (KWM09 model shown) 7. Remove the waffle plates. Top Waffle Plate Bottom Waffle Plate Hinges Rear View Removing the Waffle Plates (KWM09 model shown) Swivel Models Use the following procedure to remove swivel waffle plates for cleaning. CAUTION BURN HAZARD: Allow unit to cool before performing any cleaning, adjustments, or maintenance . 1. Turn the Temperature Control fully counterclockwise to the “off” position, unplug the power cord, and allow the unit to cool. 2. Disconnect the detachable power cord from the control box mounted to the top waffle plate. 3. Lift the entire waffle maker off of the stand. 4. Remove the top heating element assembly. a. Using a hex screwdriver, remove the two hex screws from the top element cover. Power Cord Hex ScrewWasherTopElementCover Removing the Top Element Cover b. Lift the top element cover and control box off of the top waffle plate and set aside. The power coils still will be attached between the control box and both element assemblies. c. Remove the four, recessed Phillips-head screws from the top heating element assembly, one on each corner. d. Lift the top heating element assembly off of the top waffle plate and set aside with the top element cover. Top HeatingElementAssemblyTop WafflePlateScrewTop ElementCoverTop HeatingElementAssembly Removing the Top Heating Element Assembly 5. Flip over the waffle plates so that the bottom heating element assembly is exposed. MAINTENANCEForm No. KWMM-0220

6. Remove the bottom heating element assembly.

a. Using a hex head screwdriver, remove the two hex screws from the bottom element cover. Hex Screw Washer Bottom Element Cover Removing the Bottom Element Cover b. Lift the bottom element cover off of the bottom waffle plate and set aside. The power coils still will be attached between the control box and both element assemblies. c. Remove the four, recessed Phillips-head screws from the bottom heating element assembly, one on each corner. d. Lift the bottom heating element assembly off of the top waffle plate and set aside with the bottom element cover. Bottom Heating Element Assembly Bottom Waffle Plate Screw Bottom Element Cover Bottom Heating Element

ssembly Removing the Bottom Heating Element Assembly

7. The waffle plates are now separated from the heating

elements and ready for cleaning.14 Form No. KWMM-0220 English Waffle Pick A waffle pick is available as an accessories for easy removal of cooked waffles from the waffle maker.WAFLPICK ...... Waffle Pick Symptom Probable Cause Corrective Action Unit turned “On”, but no heat. Heating element(s) defective.Contact Authorized Service Agent or Hatco for assistance.Temperature Control defective. Unit not hot enough. Temperature Control setting too low. Turn Temperature Control clockwise to increase the temperature setting.Heating element(s) defective. Contact Authorized Service Agent or Hatco for assistance. Unit not working at all. Unit not turned on. Reviewing “Operating the Unit” in the OPERATION section of this manual.Unit not plugged in. Plug unit into proper power supply.Circuit breaker tripped. Reset circuit breaker. If circuit breaker continues to trip, contact an Authorized Service Agent or Hatco for assistance.Temperature Control defective. Contact Authorized Service Agent or Hatco for assistance. Waffles sticking to plates. Carbon buildup on waffle plates. Perform the “Weekly” procedure for cleaning the waffle plates in the MAINTENANCE section, followed by the “Seasoning the Waffle Plates” procedure in the OPERATION section. TROUBLESHOOTING GUIDE WARNING This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn. WARNING ELECTRIC SHOCK HAZARD: Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance. Troubleshooting Questions? If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull- down menu, and click on “Find A Service Agent”; or contact the Hatco Parts and Service Team at: Telephone: [phone] or 414-671-6350e-mail: [e-mail] OPTIONS AND ACCESSORIESForm No. KWMM-0220

Hatco warrants the products that it manufactures (the “Products”) to be free from defects in materials and workmanship, under normal use and service, for a period of one (1) year from the date of purchase when installed and maintained in accordance with Hatco’s written instructions or 18 months from the date of shipment from Hatco. Buyer must establish the Product’s purchase date by registering the Product with Hatco or by other means satisfactory to Hatco in its sole discretion. Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed below: a) One (1) Year Parts and Labor PLUS One (1) Additional Year Parts-Only Warranty: Conveyor Toaster Elements (metal sheathed) Drawer Warmer Elements (metal sheathed) Drawer Warmer Drawer Rollers and Slides Strip Heater Elements (metal sheathed) Display Warmer Elements (metal sheathed air heating) Holding Cabinet Elements (metal sheathed air heating) Heated Well Elements — HW and HWB Series (metal sheathed) b) Two (2) Year Parts and Labor Warranty: Induction Ranges Induction Warmers c) One (1) Year Parts and Labor PLUS Four (4) Years Parts-Only Warranty: 3CS and FR Tanks d) One (1) Year Parts and Labor PLUS Nine (9) Years Parts-Only Warranty on: Electric Booster Heater Tanks Gas Booster Heater Tanks e) Ninety (90) Day Parts-Only Warranty: Replacement Parts

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND

IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED

WARRANTY OF MERCHANTABILITY OR FITNESS FOR

A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT. Without limiting the generality of the foregoing, SUCH WARRANTIES DO NOT COVER: Coated incandescent light bulbs, fluorescent lights, heat lamp bulbs, coated halogen light bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light tubes, glass components, and fuses; Product failure in booster tank, fin tube heat exchanger, or other water heating equipment caused by liming, sediment buildup, chemical attack, or freezing; or Product misuse, tampering or misapplication, improper installation, or application of improper voltage.

2. LIMITATION OF REMEDIES AND DAMAGES

Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely, at Hatco’s option, to repair or replacement using new or refurbished parts or Product by Hatco or a Hatco- authorized service agency (other than where Buyer is located outside of the United States, Canada, United Kingdom, or Australia, in which case Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely to replacement of part under warranty) with respect to any claim made within the applicable warranty period referred to above. Hatco reserves the right to accept or reject any such claim in whole or in part. In the context of this Limited Warranty, “refurbished” means a part or Product that has been returned to its original specifications by Hatco or a Hatco-authorized service agency. Hatco will not accept the return of any Product without prior written approval from Hatco, and all such approved returns shall be made at Buyer’s sole expense. HATCO WILL NOT BE LIABLE,