Campingman Kompakt 3 - Receiver MEGASAT - Free user manual and instructions

Product type	Satellite receiver with motorized antenna
Antenna dimensions (L x H x D)	696 x 393 x 806 mm
Control unit dimensions (L x H x D)	195 x 30 x 150 mm
Antenna weight	10 kg
Control unit weight	360 g
Power supply	12 V DC, 5 A (via vehicle battery with 7 A fuse)
LNB type	Universal LNB
Frequency band	Ku band
Frequency range	10.7 GHz to 12.75 GHz
Polarization	Vertical / Horizontal
Inclination angle	15° to 62°
Search angle	380°
Operating temperature range	-25°C to +70°C
Main functions	Automatic satellite search and selection, control via Bluetooth mobile app, firmware update, satellite change, STOW function
Safety	Mandatory 7 A fuse on power supply; do not expose control unit to water; do not let children play with packaging
Maintenance and cleaning	Clean the housing with a soft cloth; avoid obstructions (trees, buildings) for good reception; check cable connections
Box contents	1 Campingman Kompakt 3 antenna, 1 control unit with power cable, 1 coaxial cable 1 m, 2 coaxial cables 10 m, 1 roof feed-through, 1 user manual

Frequently Asked Questions - Campingman Kompakt 3 MEGASAT

How to install the Campingman Kompakt 3 antenna on my vehicle roof?

Installation must be carried out in a dry environment between +5°C and +25°C. Clean the surface, mark the location, apply the adhesive in serpentine lines, then place the antenna. Use the roof feed-through for the cables. The adhesive hardens in 48 hours. For extra safety, you can screw the base.

How to connect the control unit to the battery?

Connect the red-black cable of the control unit to the vehicle battery via a 7 amp fuse. The cable cross-section must be at least 2.5 mm². Never connect without a fuse to avoid short circuits.

How to perform an automatic satellite search?

Turn on the control unit with the Standby button. The LEDs flash. Use the arrow keys within 3 to 5 seconds to select a satellite (e.g. Astra 1 at 19.2° East). Confirm with OK or wait 3-5 seconds. The reception LED lights orange if found, otherwise the red error LED lights.

How to use the mobile app to control the antenna?

Download the 'Megasat' app from the App Store or Google Play. Enable Bluetooth on your mobile. Turn on the control unit. In the app, the unit name appears; click on it to connect. You can then change the satellite or update the firmware.

How to update the antenna firmware?

In the Megasat app, connect to the control unit via Bluetooth. Press the update button. The app checks for a new version. If available, press 'Upload' to start the update.

What to do if the antenna does not find a satellite?

Check that there are no obstacles (trees, buildings) between the antenna and the satellite. Make sure the coaxial cables are properly connected and that the TV receiver is set to the satellite. Heavy dirt or outdated firmware can also cause problems.

How to adjust the LNB skew?

On the Campingman Kompakt 3 (without Auto-Skew function), you must manually adjust the LNB. Turn the LNB to align the vertical and horizontal signals. Refer to the skew value table in the manual for your location.

Can I use the antenna with two televisions?

The Campingman Kompakt 3 model is designed for a single receiver. The Campingman Kompakt 3 Twin model has a second output for a second receiver and an Auto-Skew function.

How to clean the antenna?

Clean the housing with a soft cloth and mild cleaner if necessary. Avoid abrasive products. Make sure the cables are not bent and that the LNB remains clean for good reception.

What to do if the mobile app does not connect to the control unit?

Check that Bluetooth on your mobile is enabled and that you are within 10 meters of the control unit. Make sure the unit is turned on. If the problem persists, restart the app or the control unit.

USER MANUAL Campingman Kompakt 3 MEGASAT

schlechter Empfang

guter Empfang

• LNB-Position

Reading data from server...

Latest version already updated

New software available

HOT Hotbird (13° Ost)

HIS Hispasat (30° West)

E9E Eutelsat 9 B (9° Ost)

E5W Eutelsat 5 West (5° West)

TUR Türksat (42° Ost)

THO Thor (0,8° West)

Hinweis:

Hinweis:

www.megasat.tv/support/downloads

Please carry out a firmware update before using the antenna for the first time, with the Megasat app, perform a firmware update!

1. Introduction

1.1 Safety Information 03
1.2 Delivery 03
1.3 System components....04

2. Installation

2.1 Installation on the roof 05
2.2 Gluing instructions....06
2.3 Indoor installation....07
2.4 Connection of the components 08
2.5 The control unit 09
2.6 Satellite transmission....10

1. Setting values for the skew ..... 11

4. Satellite search with the control unit

4.1 Designation of the respective LEDs and keys....12
4.2 Satellite search.... 13

5. Mobile app for controlling the antenna

5.1 Connecting the control unit to the mobile device 14
5.2 Firmware update of the antenna....16
5.3 Change satellite 17
5.4 Disconnect Bluetooth connection....17

1. Troubleshooting....18

2. Footprint....19

3. Mounting dimensions....20

4. Specifications....21

1. Introduction

1.1 Safety Information

Please read the user manual carefully before you start the installation. If you have already installed similar products, the procedure may not be the same as for this product.

• Improper handling can cause serious damage to this device. Those responsible may also be held responsible for any resulting further damage to the equipment.
• Please check the correct operating voltage of your power supply before commissioning. Please refer to the specifications in this user manual for the operating voltage of the device.
• The control unit must not be exposed to dripping water, splashing water or other liquids.
• Do not let children play with foils or other packaging materials, there is a danger of suffocation.

1.2 Delivery

■ 1x Campingman Kompakt 3
■ 1x Control unit incl. powercable
■ 1x Coax cable (1 m)
■ 1x Coax cable (10 m)
■ 1x Roof lead-through
■ 1x User manual

1. Introduction

1.3 System components

Open the carton and remove the control unit, connection cables and packing material. Lift the antenna straight up out of the box. Never turn the system upside down!

WARNING!

Before mounting, remove the screw marked "LOCK" on the bottom of the antenna.

Antenna unit

The high-performance antenna and the elevation angle of 15-62° allow the best possible reception in the most important holiday destinations in Europe.

Control unit

The control unit is used for satellite selection and control. It is connected between antenna and TV (receiver) and supplies the antenna with power. After successful alignment the device can be switched off.

Note:

The Campingman Kompakt 2 Twin also has an auto-skew function that automatically adjusts the polarisation angle of the LNB and an additional connection for a second receiver. The control unit may only be operated at the connection marked „Control-Box“. Only this connection is intended for control.

2. Installation

As a matter of principle, we recommend having the installation carried out by your specialist dealer or a specialist workshop! Please also note that the vehicle height changes accordingly due to the antenna! Please strictly adhere to the individual points of the installation instructions!

General information

Provide a suitable workplace, a garage/hall is better than an outdoor place. The ambient temperature for installation must be between +5°C and max. +25°C. Do not work directly in the sun. Observe the work regulations when handling chemical products. Ensure the necessary work hygiene.

2.1 Installation on the roof

Preparation:

1. Make sure that the roof of your vehicle is sufficiently stable. If the roof stability is insufficient or doubtful, attach an approx. 2 mm thick sheet metal plate measuring approx. 100 x 100 cm to the outer skin of the roof. Please ask your vehicle manufacturer for more information.
2. Check that all parts you need for assembly are present.

3. Place the antenna on the later mounting place and align it so that the antenna connection points towards the rear. Ensure that the installation site is level and that there are no roof structures in the way which could interfere with the satellite reception. Superstructures up to 8 cm high do not pose a problem. Higher superstructures should have an appropriate distance to the antenna, so that there is no obstacle between antenna and satellite. The minimum distance to an air conditioner should be 30 cm.

4. Clean the mounting surface with a suitable cleaner and a fleece cloth to remove dirt and impurities. Then mark the antenna feet with a pen.

2. Installation

1. Slightly roughen the drawn surfaces and feet with sandpaper (120 grain) and clean the surface again with the cleaner and allow the cleaner to flash off for about 10 minutes. WARNING: Do not touch the surfaces afterwards.

2. Mount the roof lead-through (preferably in the slipstream behind the antenna) on the vehicle roof. Make sure that the penetration of water and moisture (e.g. rain or splash water) into the drill hole is avoided. Make sure that the cables are not bent too much to avoid signal loss and damage to the cable (smallest bending radius max. 5-7 cm).

2.2 Gluing instructions

1. Prepare the adhesive for mounting.

2. Now apply the adhesive to the underside of the antenna base in serpentine lines so that the adhesive cures well all the way inside.

1. Now immediately (within 5 minutes after applying the adhesive) place the antenna on the marked field. Press the foot lightly and evenly and fix the antenna so that it does not slip, e.g. with adhesive tape. There must still be at least 2 mm of adhesive between the antenna foot and the surface after pressing on. The adhesive is cured after max. 48 hours at +18° C and a relative humidity of 50% . If there is a low humidity during the installation period, spray some water into the air around the antenna after the adhesive has been applied.

2. Remove any leaked adhesive mass immediately with a spatula or similar and clean the soiled surfaces with the cleaner and a fleece cloth.

3. For safety reasons, you can additionally attach the antenna base. To do this, drill through the existing holes in the antenna base into the roof of your vehicle and fix it with a screw and lock nut. To prevent the freshly glued foot from slipping, wait until the adhesive has hardened.

4. After complete assembly and hardening of the adhesive, a silicone joint can be drawn around the antenna base.

2. Installation

2.3 Indoor installation

1. The coax cable is laid inside the vehicle.
2. When choosing the location for the control unit and the satellite receiver, make sure that both devices are in a dry and protected place.
3. Do not place the control unit and satellite receiver near heat sources and ensure sufficient ventilation.

4. The basic connection options for the antenna system are shown below:

5. Connect the power supply (red-black cable) for the control unit to your vehicle's battery via a fuse (7 amps) to prevent cable fire in the event of a short circuit.

6. Connect the coax cable from the antenna to the control unit (10 m coax cable with F-plug in „ANTENNA“)
7. Connect the control unit to the TV or satellite receiver (1 m coaxial cable with F-plug from „RECEIVER“ to the satellite receiver)

Note:

With the Campingman Kompakt 3 Twin you connect a second coaxial cable from the antenna directly to the second TV or satellite receiver.

2. Installation

2.4 Connection of the components

Do not mount the control unit and the satellite receiver in the vehicle interior in the area of an airbag. Make sure that the cables are laid carefully to avoid short circuits. Also pay attention to existing cables.

Connect the antenna as shown in the figure:

Note:

The antenna does not necessarily have to be operated with two receivers!

2. Installation

2.5 Control unit

Warning: Always connect the control unit via a 7 ampere fused cable of at least 2.5 mm² thickness. Never connect to the car battery without a fuse.

2. Installation

2.6 Satellite broadcasting

Direct Broadcast Service (DBS) satellites broadcast audio, video and data information from satellites located 22.000 miles in space. A receiving station, such as the antenna, should include a dish and satellite receiver to receive the signals and process them for use by the consumer audio and video equipment. The system requires a clear view of the satellite to maximize the signal reception.

Objects such as tall lighthouse, bridges and big ship that block this view will cause a loss of signal. The signal will be quickly restored once the antenna has a clear line of sight again. Heavy rain, cloud, snow or ice may also interfere with the signal reception quality. If the satellite signal is lost due to blockage or severe weather condition, services from the receiver will be lost (picture will freeze frame and may disappear). When the satellite signal strength is again high enough, then the receiver will resume providing desired programming services.

3. Setting values for the skew

Skew setting values for European capitals

You only need to make the following settings for the Campingman Kompakt 3 (without Auto Skew)!

Signals in vertical (red) and horizontal (blue) lines have an offset of exactly 90° to each other. Due to the different position of the satellites, depending on your location, it is possible that the signals do not hit the LNB exactly vertically and horizontally. To adjust this, you must bring the LNB into the correct position to the transmitted signal. This adjustment on the LNB is called „skew adjustment“. The following figure shows you the optimal adjustment of the LNB. The closer the match, the better the reception.

bad reception

good reception

best reception
+ LNB position

• Satellite signal

Country City Astra 2 Astra 3 Astra 1 Hotbird		Astra 4 Thor	Hispasat Eutelsat 5
Bulgaria	Sofia	+1.7	+6.8	+11.4	+11.0	+19.0	+24.0	+41.0	+27.2
Denmark	Copenhagen	-3.4	-0.4	+2.5	-0.3	+5.3	+9.1	+24.8	+11.6
Finland	Helsinki	+5.2	+7.9	+10.3	+6.8	+11.2	+14.2	+25.2	+16.0
France	Paris	-13.9	-10.5	-7.2	-9.2	-2.2	+2.9	+25.0	+6.3
Germany	Berlin	-4.1	-0.7	+2.6	+0.3	+6.6	+10.8	+27.8	+13.5
England	London	-13.7	-10.7	-7.8	-10.3	-4.0	+0.6	+21.6	+3.9
Greece	Athens	+1.3	+7.3	+12.7	+13.4	+22.5	+28.1	+45.9	+31.6
Hungary	Budapest	-1.3	+3.0	+6.9	+5.6	+12.8	+17.5	+34.7	+20.5
Italy	Rome	-9.8	-5.0	-0.4	-0.6	+8.5	+14.6	+37.0	+18.5
Poland	Warsaw	+1.5	+5.1	+8.4	+6.1	+12.2	+16.2	+31.0	+18.8
Portugal	Lisbon	-30.2	-27.0	-23.7	-25.3	-16.8	-10.1	+23.9	-5.1
Spain	Madrid	-24.8	-21.2	-17.6	-18.7	-9.9	-3.2	+27.5	+1.5
Belgium	Brussels	-11.2	-7.9	-4.8	-7.0	-0.3	+4.4	+24.7	+9.3
Sweden	Stockholm	+1.1	+3.8	+6.4	+3.0	+7.8	+11.0	+23.8	+13.0
Switzerland	Bern	-11.3	-7.5	-3.8	-5.2	+2.4	+7.8	+29.5	+11.4
Austria	Vienna	-3.4	+0.7	+4.5	+3.0	+10.2	+15.0	+32.9	+18.0

4. Satellite search with the control unit

4.1 Designation of the respective LEDs and keys

Search-LED

Flashing during satellite search

Reception-LED

Lights up when a satellite is found

Error-LED

Lights up in case of a malfunction

Bluetooth-LED

Lights when connected

Satellite-LED

Astra 1 (19,2° East)

Satellite-LED

Astra 2 (28,2° East)

Satellite-LED

Astra 3 (23,5° East)

Satellite-LED

Astra 4 ( 4° East)

Satellite-LED

Hotbird (13° East)

Satellite-LED

Hispasat (30° West)

Satellite-LED

Eutelsat 9 B (9° East)

Satellite-LED

Eutelsat 5 West (5° West)

Satellite-LED

Turksat (42° East)

Satellite-LED

Thor (0,8° West)

Standby-button

Switches the control unit on / off

Arrow-button

Changing satellites

OK-button

Confirms the satellite selection

STOW-button

Moves the antenna to the home position

4. Satellite search with the control unit

4.2 Satellite search

1.		the control unit on at the standby button.
2.		The search LED flashes green during the search process.
3.		The satellite LED of the last used satellite flashes green.
4.		To change the satellite, you must change the satellite with the arrow keys within approx. 3-5 seconds while the LEDs are flashing. Later changing is only possible if the antenna has found a satellite before.
5.		Confirm the satellite selection with the OK button or wait 3-5 seconds until the satellite logs in automatically.
6.		After the selected satellite has been found, the reception LED will light up orange.
7.		If the selected satellite was not found, the Error LED will light red.
8.		After successful search, you can switch off the control unit again at the standby key.

Note:

If you want to start the search at another location, simply press the Standby key to search for the last selected satellite.

5. Mobile App to control the antenna

With the app, the satellites can be changed via the smartphone or tablet. Future firmware updates for the control unit can also be made. The app is available free of charge from the App Store (iOS) or the Google Play Store (Android). Search for the name „Megasat“ in the respective store.

Note: Make sure that Bluetooth® is activated on the mobile device and that you are no further than 10 metres away from the control unit.

5.1 Connecting the control unit to the mobile device

1. After the app has opened, the following start screen appears.

2. Now switch on the control unit. The name of the control unit will then appear in the selection menu. Click on it.

5. Mobile App to control the antenna

1. On the main interface of the app there are now various options:

Firmware update of the antenna

Change satellites

Disconnect Bluetooth® connection

5. Mobile App to control the antenna

5.2 Firmware Update of the Antenna

1. Tap the button to open the up-date menu.

1. The app checks whether a newer version of the firmware is currently available:

Reading data from server...

1. If no new firmware is available, the current version number is displayed and the following message appears:

Latest version already updated

1. If a new firmware is available, the new version number is displayed and the following message appears:

New software available

Then tap the „Upload“ button to update the antenna.

5. Mobile App to control the antenna

5.3 Change satellite

1. Tap on the button to open the satellite list.

2. Select the desired satellite. After approx. 3-5 seconds the satellite will be searched automatically.

AS1 Astra 1 (19,2° East)

AS2 Astra 2 (28,2° East)

AS3 Astra 3 (23,5° East)

AS4 Astra 4 (4° East)

HOT Hotbird (13° East)

HIS Hispasat (30° West)

E9E Eutelsat 9 B (9° East)

E5W Eutelsat 5 West (5° West)

TUR Türksat (42° East)

THO Thor (0,8° West)

Note:

A satellite change is only possible if the antenna has found a satellite before.

4.4 Disconnect Bluetooth® connection

Tap the button to disconnect the Bluetooth® connection between mobile device and control unit.

6. Troubleshooting

No satellite signal

Objects such as trees, bridges and large houses located at the satellite's angle of incidence cause the signal to be lost. If the satellite signal is lost due to severe weather conditions, the current program of the TV or receiver will be interrupted (the picture will pixelate, freeze or disappear). When the weather conditions allow good reception again, the TV picture will be restored.

Is there dirt on the antenna?

Heavy dirt on the housing can cause reception problems.

Is everything correctly connected and switched on?

Make sure that the TV and the receiver are connected correctly and that the receiver is correctly set for satellite reception. Are all cables connected correctly and the connections screwed tightly onto the coaxial cable? Also check the coaxial cable for kinks.

Footprint of the satellite

Satellites are in fixed positions above the equator in orbit. In order to receive the TV signals, the receiving location must be within the footprint. Use the diagram to check whether your location is within the satellite's footprint. In the peripheral areas of the footprint, reception interference may occur.

Satellite frequency of a TV channel was changed

TV stations change their frequency sporadically, which then no longer matches the frequency in the receiver. Ask for the current frequency of the channel.

The firmware of the control unit is outdated

If transponders on the satellite are changed, the antenna may no longer be able to find the satellite. Update the firmware of the control unit to get the latest transponder information.

The mobil app does not connect to the control unit

Make sure that Bluetooth® on your mobile device is switched on and that you are in the direct vicinity of the control unit (max. 10 metres).

7. Footprint

Astra 1 Hotbird

Note:

In the outlying areas of the footprint there may be interference.

8. Mounting dimensions

9. Specifications

Antenna type Off-Set-dish
Number of user	1 (Campingman Kompakt 3)2 (Campingman Kompakt 3 Twin)
LNB type Universal-LNB
Auto-Skew function only at Campingman Kompakt 3 Twin
Frequency band Ku-Band
Frequency range 10.7 GHz to 12.75 GHz
LNB Reinforcement 33 dBi
Reception performance 49 dBW
Polarization Vertical / Horizontal
Motor control unit 2-axis DC-motor
Tilt angle 15° to 62°
Search angle 380°
Temperature range -25°C to +70°C
Power supply 12 V DC @ 5 Amper
Dish dimensions 460 x 320 mm (W/H)
Antenna dimensions 696 x 393 x 806 mm (W/H/D)
Weight antenna 10 kg
Control unit dimensions	195 x 30 x 150 mm (W/H/D)
Weight control unit	360 g

Note:

Weight and dimensions are not absolutely exact values.

Technical details can be changed at any time without prior notice.

Conformity information

Hereby, Megasat Werke GmbH declares that the following product is in compliance with the essential requirements and other relevant provisions of directives 2014/30/EU (EMC), 2014/35/EU (LVD) and 2014/53/EU (RED):

Campingman Kompakt 3 (Art.-No. 1500194)

Campingman Kompakt 3 Twin (Art-No. 1500195)

The declaration of conformity for this product is located at the company:

The declaration of conformity can be downloaded from our homepage:

www.megasat.tv/support/downloads

PRODUCT REGISTRATION

Registering your Megasat product gives you access to our automatic e-mail notifications. If your product requires new firmware, you will be notified by e-mail.

To register, please visit our homepage www.megasat.tv

You can find the form under Support ⇒ Product registration

Version: 1.1 (January 2023)

Technical changes, misprint and errors reserved.

pire réception

bon réception

meilleur réception

Pays Ville Astra	2 Astra 3 Astra 1	Hotbird Astra 4 Thor Hispasat Eutelsat 5
Bulgarie	Sofia	+1.7	+6.8	+11.4	+11.0	+19.0	+24.0	+41.0	+27.2
Danemark	Copenhagen	-3.4	-0.4	+2.5	-0.3	+5.3	+9.1	+24.8	+11.6
Finlande	Helsinki	+5.2	+7.9	+10.3	+6.8	+11.2	+14.2	+25.2	+16.0
France	Paris	-13.9	-10.5	-7.2	-9.2	-2.2	+2.9	+25.0	+6.3
Allemagne	Berlin	-4.1	-0.7	+2.6	+0.3	+6.6	+10.8	+27.8	+13.5
Angleterre	Londres	-13.7	-10.7	-7.8	-10.3	-4.0	+0.6	+21.6	+3.9
Grèce	Athènes	+1.3	+7.3	+12.7	+13.4	+22.5	+28.1	+45.9	+31.6
Hongrie	Budapest	-1.3	+3.0	+6.9	+5.6	+12.8	+17.5	+34.7	+20.5
Italie	Rome	-9.8	-5.0	-0.4	-0.6	+8.5	+14.6	+37.0	+18.5
Pologne	Varsovie	+1.5	+5.1	+8.4	+6.1	+12.2	+16.2	+31.0	+18.8
Portugal	Lisbonne	-30.2	-27.0	-23.7	-25.3	-16.8	-10.1	+23.9	-5.1
Espagne	Madrid	-24.8	-21.2	-17.6	-18.7	-9.9	-3.2	+27.5	+1.5
Belgique	Bruxelles	-11.2	-7.9	-4.8	-7.0	-0.3	+4.4	+24.7	+9.3
Suède	Stockholm	+1.1	+3.8	+6.4	+3.0	+7.8	+11.0	+23.8	+13.0
Suisse	Berne	-11.3	-7.5	-3.8	-5.2	+2.4	+7.8	+29.5	+11.4
Autriche	Vienne	-3.4	+0.7	+4.5	+3.0	+10.2	+15.0	+32.9	+18.0

Remarque: Make sure that Bluetooth® is activated in the mobile device and that you are no further than 10 metres away from the control unit.

Reading data from server...

Latest version already updated

HOT Hotbird (13° Est)

HIS Hispasat (30° Ouest)

E9E Eutelsat 9 B (9° Est)

E5W Eutelsat 5 West (5° Ouest)

TUR Türksat (42° Est)

THO Thor (0,8° Ouest)

Remarque:

Remarque: