TR28P - Pool POLARIS - Free user manual and instructions

USER MANUAL TR28P POLARIS

Line drawing of a Pole robotic device with attached cable and wheels (no text or symbols)

OWNER'S MANUAL

English | Français | Español

Before You Start: Important Information

• Before installing the Polaris ^ cleaner, make sure the pool filter is clean.
• New plumbing lines should be flushed out before installing the cleaner.
• The cleaner should not be used to remove plaster dust in new pools.
• Except when checking the wheel RPM, do not handle the cleaner while it is operating.
  • Always remove the cleaner before swimmers enter the pool.
• Disconnect the cleaner from the pool wall when cleaning or backwashing the pool filter.
  • Always remove the cleaner from the pool before chemical shock treatments.
• After cleaning or backwashing, let the filtration system run for at least five minutes before re-connecting the cleaner.

For customer service or support:

Zodiac Pool Systems LLC

2620 Commerce Way, Vista, CA 92081

1.800.822.7933 | polarispool.com

Zodiac Pool Systems Canada, Inc.

2-3365 Mainway, Burlington, ON L7M 1A6

1.800.822.7933 | ZodiacPoolSystems.ca

Zodiac Pool Care Europe

Boulevard de la Romanerie -BP 90023

49180 St. Barthelemy d'Anjou cedex FRANCE

zodiac-poolcare.fr

Zodiac Group Australia PTY, Ltd.

19 Woodpark Rd. Smithfield

NSW, 2164

1300 763 021 | Zodiac.com.au

WARNING

To avoid risk of potentially serious injury:

• Do not handle the Polaris cleaner while it is operating, except when checking the wheel RPM.
  • Always remove the Polaris cleaner before swimmers enter the pool.

CAUTION

USE OF A POLARIS TR28P IN A VINYL LINER POOL

Certain vinyl liner patterns are particularly susceptible to rapid surface wear or pattern removal caused by objects coming into contact with the vinyl surface, including pool brushes, pool toys, floats, fountains, chlorine dispensers, and automatic pool cleaners. Some vinyl liner patterns can be seriously scratched or abraded simply by rubbing the surface with a pool brush. Ink from the pattern can also rub off during the installation process or when it comes into contact with objects in the pool. Zodiac Pool Systems LLC and its affiliates and subsidiaries are not responsible for, and the Limited Warranty does not cover, pattern removal, abrasion or markings on vinyl liners.

Included in the Box

Technical diagram of a portable vacuum cleaner with labeled parts including air purifier, hose, and cable connections

a - Cleaner Body
b - All-Purpose Zipper Bag
c - Head Float
d - Sweep Hose
e - TailSweep PRO® with Sweep Hose Scrubber
f - Feed Pipe with Elbow
g - Leader Hose
h - Hose Floats
i - Back-up Valve

j - Center Swivel
k - Feed Hose
I - In-Line Filter Assembly
m - Quick Disconnect with Pressure Relief Valve (m ^1 )
n - Universal Wall Fitting (UWF®)
o - Restrictor Disks - (blue disk installed / red disk in bag)
p - Hose Nut
q - Bag Clip

Installing the Cleaner

Read the complete owner's manual before you begin installation.

1 Flush Plumbing Lines

1. Turn on the filtration pump, allow to prime. Then turn on the booster pump and flush plumbing lines for five minutes.
2. Turn off both pumps.

2 Install the Universal Wall Fitting (UWF)

The UWF installs on pools with a dedicated cleaner return line and a threaded 1-1/2" female pipe fitting.

1. Remove the Universal Wall Fitting (UWF) (n) with Blue Restrictor Disk (o) from the Quick Disconnect (m).
2. Thread the UWF (n) with Blue Restrictor Disk (o) in place, into the dedicated cleaner return line opening.

dedicated cleaner return line

Technical illustration of a threaded pipe fitting with cross-sectional view (no text or symbols)

3

Adjust Hose Assembly

3a. Adjust Leader Hose Length to the Greatest Depth of the Pool

m l h j k g @Polaris' Leader Hose i p

1. Straighten the Hose Assembly by laying it out flat in the sun.

2. Identify the Leader Hose section (g), marked Polaris ^® Leader Hose.

3. Measure and mark the greatest depth of the pool, usually at the main drain, by using a telescopic pool pole.

4. Lay the telescopic pool pole next to the Leader Hose (g) starting from the end of the Leader Hose near the Back-Up Valve (i). Transfer the water level mark from the telescopic pole onto the Leader Hose (g).

greatest depth of pool

NOTE: If the pool depth is 10 feet (3m) or more, DO NOT cut the Leader Hose. Go to Section 3b: Adjust Feed Hose to Fit Pool Length.

j = greatest depth of the pool g i water level mark

1. Cut the Leader Hose (g) at the mark (do not cut off the float). Detach the excess Leader Hose from the swivel and discard.
2. Reattach the Leader Hose (g) to the Feed Hose (k) at the swivel.

NOTE: It is easier to reinstall the swivel when hose and swivel are wet.

Diagram showing a cable being cut with scissors, no text or symbols present

3b. Adjust Feed Hose Length to Fit Pool Length

1. Connect the Hose Assembly to the dedicated cleaner return line opening by turning the Quick Disconnect (m) clockwise into the UWF® (n) and pulling away to secure.

2. Extend the end of the hose to the farthest point of the pool. Do not include steps or seating areas.

n m

+ / - 6° (15 cm)

1. The cleaner's optimal hose length should be within 6" (15cm), longer or shorter, of the farthest point (see image). The hose portion that extends past the farthest point is the hose overage. See hose adjustment instructions below.

Hose too long?

• With the hose assembly laid on the deck, identify the Center Swivel (j).
• Slide the Hose Floats away from the Center Swivel (j) and separate the swivel from the hose.
• Cut half of the overage from each end of the hose sections that attach to the Center Swivel (j).
• Reconnect hose sections with the Center Swivel (j). Make sure the flow direction arrow ( ) on the Center Swivel (j) points toward the cleaner.

Hose too short?

• Add a Feed Hose section with floats, a swivel, and two hose nuts, available through your local Polaris ^® dealer. Do not add more than one 10 ft. (3m) hose section.

• Adjust to proper length.

• Position the first Hose Float (h) against the back-up valve (i) and the next Hose Float within 2-3 ft (60-90 cm). Position the remaining Hose Floats (h) 1.5 - 3 ft. on the Hose Assembly as shown.

1.5 ft - 3 ft (45 - 90cm) 2 ft - 3 ft (60 - 90cm)

WARNING

To avoid risk of potentially serious injury, do not swim or use the pool when the cleaner is submerged or operating.

1/2" - 1" 1,3 - 2,5 cm ③ ② ① ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ ⑫ ⑬ ⑭ ⑮ ⑯ ⑰ ⑱ ⑲ ⑳ ㉑ ㉒ ㉓ ㉔ ㉕ ㉖ ㉗ ㉘ ㉙ ㉚ ㉛ ㉜ ㉝ ㉞ ㉟ ㉳ ㉟ ㉟a ㉟b ㉟c ㉟d ㉟e ㉟f ㉟g ㉟h

1. Use the Hose Nut (p) to attach the Leader Hose (g) to the Feed Pipe (f). NOTE: Tighten the Hose Nut by turning counter-clockwise.
2. Attach the bag to the Leader Hose (g) with the Bag Clip (q).
3. Position the Head Float (c) 1/2" to 1" back from the Feed Pipe (as shown).
4. Turn on the filter pump and allow it to prime before turning on the booster pump.

5

Check for Proper Wheel RPM

Before operating the cleaner, check for proper wheel revolutions per minute (RPM). For maximum efficiency, the cleaner should operate between 28 and 32 RPM.

1. Mark the single-side wheel using a piece of tape (or a small leaf tucked into the tire).
2. Turn the booster pump on, hold the cleaner below the water level and count wheel revolutions for one minute. Hold the Sweep Hose (d) to avoid getting wet.
3. Optimum wheel speed should be between 28 and 32 RPM. If the count is not in target range, refer to section 6: Adjust the Wheel Speed.

28 - 32 RPM

1 min

IMPORTANT

Keep cleaner submerged for accurate wheel speed count.

Keep cleaner submerged for accurate wheel speed count. Mark the single-side wheel (tape or small leaf) d

NOTE: If Back-Up Valve engages during timing, start over.

< 28 RPM

Diagram illustrating a mechanical or optical process with labeled components and directional arrows indicating flow or movement.

- Check the filter screen in the In-Line Filter Assembly (I) for debris and rinse with clean water.

- Clear any debris from the skimmer, filter, and pump basket that could restrict water flow.

Diagram showing a pipe fitting with a valve icon and label 'i', indicating a step in the process.

- Check hoses, connections, and swivels (j) for excessive leaking or spraying. Verify flow direction arrow (→) is toward the cleaner.

- Remove the blue restrictor disk (o) from the UWF®.

> 32 RPM

- Replace the Blue Restrictor Disk (o) in the UWF with the Red Restrictor Disk (o).

m m¹

- Loosen the Pressure Relief Valve (m ^-1 ) at the Quick Disconnect (m) until the proper RPM is reached.

NOTE: The Pressure Relief Valve should only be adjusted when a restrictor disk is installed.

Fine Tuning the Cleaner

When operating correctly, the Polaris ^® cleaner vacuums, sweeps and scrubs all surfaces randomly throughout the pool. The climbing ability depends on the pool's shape and water pressure or flow. The cleaner climbs best in pools without sharp angles or curves in the transition from the pool floor to the pool wall. Approximately every 3-1/2 minutes the cleaner goes into back-up mode. This action pulls the cleaner away from pool obstacles and increases its random pattern.

Fine tune your cleaner for optimal operation, as necessary.

1 Adjust the Sweep Hose

The Sweep Hose (d) should move in a gentle sweeping motion. To increase or decrease sweeping motion:

1. Turn the booster pump OFF.
2. Rotate the sweep hose screw on the Feed Pipe (f).

Circular diagram showing a mechanical or electrical component with no visible text or symbols

Decrease motion

Increase motion

2 Adjust the Thrust Jet

If the cleaner is veering left or right instead of tracking straight, adjust the thrust jet (on the back of the cleaner) for climbing or turning.

NOTE: Factory default setting is straight back. Only adjust the thrust jet to accommodate unique pool shapes.

Simple diagram of a camera icon inside a circle with bidirectional arrows indicating left and right motion (no text or symbols)

Turning

Climbing

Routine Maintenance

Perform routine maintenance to prolong the life of your cleaner.

1 Empty the Bag

Empty the bag when it is half full, especially if the debris load is sand.

NOTE: It is easier to empty the bag when it is dry. Alternate between two bags.

1. Remove the bag clip (q) from the feed hose.
2. Twist the bag connector until it disengages with a clicking sound from the vacuum tube and remove the filter bag.
3. Open the zipper and empty out the debris.
4. To replace the bag, align the markings on the connector and the vacuum tube.
5. Click the connector into position on the vacuum tube and reattach the bag clip to the hose.

Zipper Closure

2 Clean the In-Line Filter

To clean the in-line filter screen:

1. Remove the filter screen from the assembly, as shown.
2. Rinse with clean water.
3. Press the filter screen firmly back in place and tighten assembly.

Exploded view diagram of a mechanical component showing internal structure and rotation arrow (no text or symbols)

3 Storage/Winterizing

NOTE: Never store the cleaner in direct sunlight.

To store the cleaner for the winter:

1. Remove cleaner from the pool and drain all water to avoid freezing water damage (freeze damage is not covered under the warranty).
2. Remove the UWF from the pool wall using the Quick Disconnect. Use a pulling pressure as you unscrew. If necessary, use the UWF Removal Tool (part #10-102-00) available from any Polaris ^® dealer.

Troubleshooting

Problem Solution
Cleaner hangs up on steps or other obstacles for longer than 3 minutes.	1. Check the wheel RPM.2. Verify the back-up valve is cycling.3. Adjust the thrust jet.4. Remove unnecessary pool hardware or install a Ladder Guard Kit (part # G21) from a Polaris® dealer.
Cleaner is sluggish, running with less power than normal.	1. Check the filter screen in the in-line filter and clean, if necessary.2. Clean the skimmer basket, pump basket, and pool filter.3. Check all of the hoses, connections, and swivels for leaks that could cause loss of water pressure.4. Check the wheel RPM.
Cleaner flies around the pool and/or does not make contact with the bottom.	1. Confirm that the blue restrictor disk is installed in the UWF to decrease water flow. Or, install the red restrictor disk to decrease water flow even more.2. Check the wheel RPM. If more than 32 RPM, unscrew the pressure relief valve to decrease water flow to the cleaner. Note: The pressure relief valve should only be adjusted when a restrictor disk is installed.3. Verify the back-up valve is cycling. Hold the valve out of the water and watch the jet. It should come on and go off.
Cleaner does not back up.	1. Verify the back-up valve is cycling.2. Check the wheel RPM.3. If the bag is full, empty it.4. If the head float has water in it, replace it.5. Make sure feed hose is floating.
Cleaner only turns in one direction.	1. Adjust the thrust jet.2. Make sure feed hose is floating.
Feed hose becomes tangled. 1. Reme	sure the hose to verify that it is adjusted to the proper length for the pool shape.2. With the cleaner operating, check that the swivels in the hose and the hose connections turn freely.3. Make sure feed hose is floating.4. With the cleaner turned off, spin each of the wheels. All wheels should turn together.
Sweep hose is sucked into the vacuum tube.	Make sure the opening at the end of the sweep hose is not blocked by the sweep hose scrubber.Adjust the sweep hose to a gentle sweeping motion.
Sweep hose sprays too much water out of the pool.	Verify the TailSweep PRO®is installed correctly.Adjust the speed of the sweep hose by tightening the adjustment screw.Replace the sweep hose scrubber if it is worn or missing.Add a sweep hose weight (part #B2) available through a Polaris®dealer.
The cleaner does not clean the entire pool.	Check the hose length reaches within 6” of the farthest point of the pool. If not, order a new hose section from your Polaris dealer.Check thrust jet for straight back position that optimizes random turning.While the cleaner is operating, hold it upside down and look into the vacuum tube. There should be two distinct, even jets of water. If there are not, contact Customer Service or a Polaris dealer for assistance.
The cleaner is running in circles on its side.	Check filter bag, if full it can weigh the cleaner down on one side.Remove the head float and shake it. If there is water in the float, order a new one.Check the hose floats to ensure they are spaced evenly.

CE

Zodiac Pool Systems LLC

2620 Commerce Way, Vista, CA 92081

1.800.822.7933 | polarispool.com

Zodiac Pool Care Europe

Boulevard de la Romanerie -BP 90023

49180 St. Barthelemy d'Anjou cedex FRANCE

zodiac-poolcare.fr

Zodiac Pool Systems Canada, Inc.

2-3365 Mainway, Burlington, ON L7M 1A6

1.800.822.7933 | ZodiacPoolSystems.ca

Zodiac Group Australia PTY, Ltd.

19 Woodpark Rd. Smithfield

NSW, 2164

1300 763 021 | Zodiac.com.au

Polaris® and the 3-wheeled cleaner design are registered trademarks of Zodiac Pool Systems, Inc.

All other trademarks referenced herein are the property of their respective owners.

Line drawing of a Polar robotic device with attached cable and wheels (no text or symbols)

MANUEL UTILISATEUR

Français

Zodiac Pool Systems LLC

2620 Commerce Way, Vista, CA 92081

1.800.822.7933 | polarispool.com

Zodiac Pool Care Europe

Boulevard de la Romanerie -BP 90023

49180 St. Barthelemy d'Anjou cedex FRANCE

zodiac-poolcare.fr

Zodiac Pool Systems Canada, Inc.

2-3365 Mainway, Burlington, ON L7M 1A6

1.800.822.7933 | ZodiacPoolSystems.ca

Zodiac Group Australia PTY, Ltd.

19 Woodpark Rd. Smithfield

NSW, 2164

1300 763 021 | Zodiac.com.au

AVERTISSEMENT

Technical diagram of a vacuum cleaner with labeled parts including pump, hose, and cable connections

Technical illustration of a threaded pipe fitting with a magnified cross-section view (no text or symbols)

3

Diagram showing a cable with two connectors and a pair of scissors cutting out (no text or symbols)

Diagram illustrating a mechanical or optical process with labeled components and directional arrows indicating flow or movement.

Diagram showing a pipe fitting with a valve and a leaf, labeled with an arrow and number i

Diagram of a mechanical assembly with a bolt and curved pipe, enclosed in a circle (no text or symbols)

Simple diagram of a circular object with concentric rings and bidirectional arrows, no text or symbols present.

Tournant

Montée

Maintenance de routine

Diagram of a mechanical component with a curved arrow indicating rotation or deformation (no text or symbols present)

3 Stockage/hivernage

Zodiac Pool Systems LLC

2620 Commerce Way, Vista, CA 92081

1.800.822.7933 | polarispool.com

Zodiac Pool Care Europe

Boulevard de la Romanerie -BP 90023

49180 St. Barthelemy d'Anjou cedex FRANCE

zodiac-poolcare.fr

Zodiac Pool Systems Canada, Inc.

2-3365 Mainway, Burlington, ON L7M 1A6

1.800.822.7933 | ZodiacPoolSystems.ca

Zodiac Group Australia PTY, Ltd.

19 Woodpark Rd. Smithfield

NSW, 2164

1300 763 021 | Zodiac.com.au

Polaris®

TR28P

Line drawing of a Pole robotic device with attached cable and wheels (no text or symbols)

MANUAL DEL PROPIETARIO

Español

Zodiac Pool Systems LLC

2620 Commerce Way, Vista, CA 92081

1.800.822.7933 | polarispool.com

Zodiac Pool Systems Canada, Inc.

2-3365 Mainway, Burlington, ON L7M 1A6

1.800.822.7933 | ZodiacPoolSystems.ca

Zodiac Pool Care Europe

Boulevard de la Romanerie -BP 90023

49180 St. Barthelemy d'Anjou cedex FRANCIA

zodiac-poolcare.fr

Zodiac Group Australia PTY, Ltd.

19 Woodpark Rd. Smithfield

NSW, 2164

1300 763 021 | Zodiac.com.au

ADVERTENCIA

Technical diagram of a vacuum cleaner with labeled parts including pump, hose, and cable connections

Technical illustration of a threaded pipe fitting with an arrow indicating direction (no text or symbols present)

3

Diagram showing a cable with a connector and a pair of scissors cutting through it (no text or symbols)

Technical diagram of a mechanical device with labeled parts (n and m) and directional arrows indicating motion or force.

+ / - 6" (15 cm)

Diagram illustrating a mechanical or optical process with labeled components and directional arrows indicating flow or movement.

Diagram showing a pipe fitting with a valve icon and label 'i', including an inset close-up of the valve.

Diagram of a mechanical assembly with a bolt and curved components, enclosed in a circle (no text or symbols)

Simple diagram of a target with concentric circles and bidirectional arrows, enclosed in a circle (no text or symbols)

Giro

Elevación

Exploded view diagram of a mechanical component showing internal parts and an arrow indicating rotation (no text or symbols)

Zodiac Pool Systems LLC

2620 Commerce Way, Vista, CA 92081

1.800.822.7933 | polarispool.com

Zodiac Pool Care Europe

Boulevard de la Romanerie -BP 90023

49180 St. Barthelemy d'Anjou cedex FRANCIA

zodiac-poolcare.fr

Zodiac Pool Systems Canada, Inc.

2-3365 Mainway, Burlington, ON L7M 1A6

1.800.822.7933 | ZodiacPoolSystems.ca

Zodiac Group Australia PTY, Ltd.

19 Woodpark Rd. Smithfield

NSW, 2164

1300 763 021 | Zodiac.com.au