DW24UNT2X2 - Dishwasher Fisher & Paykel - Free user manual and instructions

Product Type	Built-in under-counter dishwasher
Brand	Fisher & Paykel
Model	DW24UNT2X2
Capacity	15 place settings
Number of Programs	7 (Heavy, Medium, Light, Auto, Eco, 60 min, Rinse)
Modification Options	1/2 load, Sanitize, Dry+
Sanitize Temperature	70 °C (158 °F)
Wi-Fi Function	Yes, remote control via app
Delayed Start	Up to 12 hours
Key Lock	Yes
Automatic Door Opening	Yes, adjustable
Rinse Aid	Built-in dispenser, adjustable from 0 to 6
Detergent Type	Powder or tablets only (no liquid)
Detergent Dispenser	Dual compartment (pre-wash + main wash)
Filter	Removable sieve filter + filtration plate
Spray Arms	3 (lower, middle, upper)
Upper Rack Height	Adjustable (2 positions)
Cup Racks	Foldable, height-adjustable
Cutlery Basket	With anti-tangle mesh and small items compartment
Power Supply	120 V, 60 Hz, 15 A (standard estimate)
Water Pressure Required	30-120 psi (207-827 kPa)
Dimensions (W x H x D)	Approx. 60 x 85 x 60 cm (standard built-in)
Net Weight	Approx. 45 kg (estimate)
Energy Consumption	Variable depending on program (optimized Eco cycle)
Safety	Grounding, child lock, automatic stop when door is opened

Frequently Asked Questions - DW24UNT2X2 Fisher & Paykel

How much detergent should I use?

Use only powder or tablet detergent. Refer to the recommended quantities table in the manual (page 22). For hard water, increase the dose. Do not overfill the dispenser.

How do I start a wash cycle?

Close the door, press Power On/Off, select a program with the knob, then press the ▶ button to start the cycle.

Why won't the dishwasher start?

Check that the appliance is plugged in, the door is properly closed, and the water supply is turned on. If the problem persists, see the Troubleshooting section.

How do I clean the filter?

Turn the filter counterclockwise to remove it. Separate the cap from the base, clean with hot water, then reassemble. Clean the filtration plate by lifting it and rinsing.

What should I do in case of error code A20?

Error A20 indicates a drainage fault. Check that the drain hose is not kinked or blocked. Clean the turbidity sensor and drain pump if necessary.

Can I use all-in-one tablets?

Yes, place the tablet in the detergent dispenser or in the cutlery basket. Do not use them for the Light cycle. Rinse aid is not needed if the tablet contains it.

How do I set the delayed start?

After selecting the program, hold down the ▶ button until the display flashes. Press again to increase the delay (max 12h). The door must be closed.

The dishwasher makes noise during washing, is this normal?

A banging noise may come from spray arms hitting dishes. Open the door and rearrange items. A rattling noise may indicate an object fallen to the bottom.

How do I activate Wi-Fi?

Ensure no cycle is running. Hold down the ① and » buttons simultaneously for 4 seconds. Follow the instructions in the Fisher & Paykel app.

What if dishes are still wet after the cycle?

Use the Dry+ option or increase the rinse aid setting. Check that the rinse aid dispenser is full. Open the door at the end of the cycle to improve drying.

USER MANUAL DW24UNT2X2 Fisher & Paykel

Safety and warnings 5

First use 8

Loading suggestions 11

Wash programs 12

Wash modifiers 13

Setting a wash 14

Wi-Fi connection & remote mode 16

Delayed start 17

Keylock 18

Sanitize 19

Preferences 20

Detergent 22

Rinse aid 24

Racking features 25

Maintenance 27

Troubleshooting 31

Fault codes 35

Manufacturer's Warranty and Service guide 37

READ AND SAVE THIS GUIDE

When using your Dishwasher, follow basic precautions, including the following:

General

• The information in this guide must be followed to minimise the risk of fire or explosion or to prevent property damage, personal injury or loss of life.
• Use the Dishwasher only for its intended function as described in this guide.
  • This appliance is intended to be used in household and similar applications such as:

• staff kitchen areas in shops, offices and other working environments
- farm houses
• by clients in hotels, motels and other residential environments
• bed and breakfast environments.

• NSF 184-Certified residential dishwashers are not intended for licensed food establishments.
• Use only detergents or rinse aid recommended for use in a domestic dishwasher and keep them out of reach of children. Check that the detergent dispenser is empty after the completion of each wash program.
• When loading items to be washed, locate sharp items so that they are not likely to damage the Dishwasher and load sharp knives with the handle up to reduce the risk of cut injuries.
• Do not touch the filter plate in the Dishwasher base during or immediately after use, as it may be hot.
• Do not operate your Dishwasher unless all enclosure panels are properly in place.
• Do not tamper with the controls.
• Do not abuse, sit on, stand in or on the door or dish rack of the Dishwasher.
• The door should not be left in the open position since this could present a tripping hazard.
• The foldaway cup racks are designed to support cups, glasses and kitchen utensils. Do not lean on or use the foldaway cup racks to support your body weight.
  • To reduce the risk of injury, do not allow children to play in or on the Dishwasher.
• Under certain conditions, hydrogen gas may be produced in a hot water heater system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the Dishwasher, turn on all hot water taps and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
• Remove the door to the washing compartment when removing an old Dishwasher from service or discarding it.
• Some dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed. Avoid contact with the skin and eyes and keep children away from the Dishwasher when the door is open.
• The Dishwasher must be used with the filter plate, filter, and spray arms in place. To identify what these parts are refer to 'Maintenance'.

• If the Dishwasher is not being used for long periods of time, turn the electricity and water supply off.
  • Take care not to load dishware items so they prevent the door from closing.
  • Cleaning and maintenance shall not be done by children without supervision.

• Do not allow children to play inside, on or with this appliance or any discarded appliance.

• Household appliances are not intended to be used by children. Children of less than 8 years old must be kept away from the appliance unless continuously supervised. This appliance can be used by children aged from 8 years and above, and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way and they understand the hazards involved.
• If a dishwasher cleaner is used, we recommend running a wash program with detergent immediately afterward to prevent any damage.
• The Dishwasher is designed for washing normal household utensils. Items that are contaminated by petrol, paint, steel, iron debris, corrosive, acidic or alkaline chemicals are not to be washed in the Dishwasher.
• Do not wash plastic items unless they are marked dishwasher safe or equivalent. For plastic items not marked, check the manufacturer's recommendations.
• Avoid washing containers with glued on labels. Labels removed during a wash cycle may cause damage to the wash system.

Installation

- This Dishwasher must be installed and located in accordance with the Installation instructions before it is used. If you did not receive Installation instructions with your Dishwasher, you can order them by calling your Authorised Repairer or download them from our local Fisher & Paykel website, listed on the back cover.

- Installation and service must be performed by a Fisher & Paykel trained and supported service technician.

- Ensure the Dishwasher is secured to adjacent cabinetry using the brackets provided. Failure to do so may result in an unstable product, which may cause damage or injury.

- Do not operate this appliance if it is damaged, malfunctioning, partially disassembled or has missing or broken parts, including a damaged power supply cord or plug.

- Do not store or use petrol, or other flammable vapours and liquids in the vicinity of the Dishwasher.

- Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload.

- Ensure the power supply cord is located so that it will not be stepped on, tripped over or otherwise subject to damage or stress.

- Do not install or store the Dishwasher where it will be exposed to temperatures below freezing or exposed to weather.

- Do not use an extension cord or a portable electrical outlet device (e.g. multi-socket outlet box) to connect the Dishwasher to the power supply.

- This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.

- The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances. Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or Fisher & Paykel trained and supported service technician if you are in doubt as to whether the appliance is properly grounded.

- If the Dishwasher is installed as a permanently connected appliance, this appliance must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the appliance.

Maintenance

• Disconnect the appliance from the power supply before any cleaning or maintenance.
• When disconnecting the appliance pull the plug rather than the power supply cord or junction of cord to avoid damage.
• Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in this guide. We recommend contacting a Fisher & Paykel trained and supported service technician or Customer Care.
• Keep the floor around your appliance clean and dry to reduce the possibility of slipping.
• Keep the area around/underneath your appliance free from the accumulation of combustible materials, such as lint, paper, rags and chemicals.

IMPORTANT!

This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:

• This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
- Do not change or modify the wireless communication device in any way. Changes or modifications not expressly approved by Fisher & Paykel could void the user's authority to operate the equipment.

WARNING: The incorporated Wi-Fi module in this appliance is to operate only from channel 1 to channel 11 as per FCC rules.

This device contains licence-exempt transmitter /receiver that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

• This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.

• Ensure the installer has completed the 'Final checklist' in the Installation instructions.
• Read this guide, taking special note of the 'Safety and warnings' section.
• Remove all internal and external packaging and dispose of it responsibly. Recycle items that you can.

Dishwasher overview

Control panel features

① Cutlery basket

④ Lower Basket

② Upper basket (adjustible height)

⑤ Filter

③ Spray arms

Not shown: control panel, detergent/rinse aid dispensers (located inside door).

Control panel overview

Control panel features

① On/Off + 1/2 load
② Wash program selector
③ Wash modifier selector
④ Start + Delayed start
⑤ Delayed start indicator
⑥ Rinse aid indicator
⑦ Remote mode indicator
⑧ Wi-Fi indicator
⑨ Key lock indicator
⑩ Wash program indicators
⑪ Wash stage indicators
⑫ Display
⑬ Wash modifier indicators

Dishware

The combination of high temperatures and dishwasher detergent may cause damage to some items. Refer to the manufacturer's guidance or wash by hand if in doubt.

Cutlery & silverware

Rinse cutlery and silverware immediately after use to prevent tarnishing. We recommend using the RINSE cycle. Silver should not come into contact with stainless steel, mixing these can cause staining. Remove silver cutlery from the dishwasher and hand dry immediately.

Aluminium

Aluminium can be dulled by detergent. The degree of change depends on the quality of the detergent or aluminium.

Other metals

Iron and cast iron can rust and stain other items. Copper, pewter and brass tend to stain.

Woodware

Woodware is generally sensitive to heat and water. Regular use in the dishwasher may cause deterioration over time.

Glassware

Most glassware is dishwasher safe. Crystal, very fine and antique glassware may etch and develop a cloudy appearance.

Plastics

Some plastics may change shape or colour with hot water. Refer to the manufacturer's guide. Dishwasher safe plastic should be weighed down so it does not flip and fill with water or fall through the base rack during the wash.

Decorated items

Most modern china patterns are dishwasher safe. Antique items, those with a pattern painted over the glaze, gold rims or hand painted china may be more sensitive to machine washing.

Glued items

Certain adhesives are softened or dissolved in machine washing.

Water hardness

Hard water is water with a high concentration of minerals such as calcium and magnesium. It can be detrimental to the performance of your dishwasher and parts can fail over time. Glassware washed in hard water will become cloudy over time and dishes will become spotted or covered in a white film. Water hardness varies by geographical location.

If you live in a hard water area, we recommend fitting a water softener to the household water supply.

If your home has hard water

• Refer to 'Powdered detergent quantity recommendations'.
- Use rinse aid. We recommend you raise the rinse aid setting to 6 to help improve wash performance. Refer to 'Preferences' for details.

Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up of limescale deposits in your dishwasher.

If your home has soft or softened water

- Avoid using too much detergent.

When loading your Dishwasher ensure items are placed so water coming from the rotating spray arm below can reach all areas. Wash performance will be reduced if it can't.

Your dishwasher can hold up to a maximum of 15 place settings.

Technical line drawing of a mechanical assembly with gears and structural supports (no text or symbols)

Ensure

• Lower and middle spray arms can rotate freely.
• Tall items do not obstruct the upper spray arm.
• Glass and other fragile items are stable.
• All dish openings are facing downwards.
- Plates are evenly spaced.
- All sharp objects are located securely to avoid injury or damage to the product.

Architectural site plan showing building layouts and structural elements (no text or labels)

Avoid

• Overcrowding.
- Any protrusions below the racks and basket that may prevent spray arm rotation.
• Any protrusions at the front of the dishwasher.
- Blocking water from any items on the foldaway cup racks.

Your dishwasher has a number of wash programs designed to suit your needs. Selecting the most appropriate cycle for each load will help ensure the best wash results.

WASH PROGRAM PROGRAM DESCRIPTION

HEAVY	Designed for heavily soiled pots, pans and dishes
MEDIUM	Best for dishes that are quite heavily soiled or to remove food soils that have been left to dry overnight
LIGHT	For very lightly soiled dishes with easy to remove soils; short dry phase
AUTO	Suitable for any type of load. The dishwasher automatically selects the optimum wash program
ECO (default)	For normally soiled dishes for optimum water and energy usage
60MIN	Use for dishes that are quite heavily soiled or food soils that have been left to dry overnight; short dry phase
RINSE	Prevents odours and soils from drying on dishes

After setting a wash program, you can also select a wash modifier. Not all modifiers can be combined with all wash programs. 1/2 LOAD can be used in combination with the other modifiers.

1/2 LOAD

Adjusts the wash program to more efficiently wash smaller loads.

SANITIZE

Raises the water temperature during the rinse phase to sanitize.

DRY+

Increases the final rinse temperature and the length of the drying phase.

WASH PROGRAM MODIFIER AVAILABLE

HEAVY	1/2 LOAD, SANITIZE, DRY+
MEDIUM	1/2 LOAD, SANITIZE, DRY+
LIGHT	1/2 LOAD, DRY+
AUTO DRY+
ECO (default)	-
60MIN	1/2 LOAD, DRY+
RINSE	-

①

Technical line drawing of a mechanical assembly with layered components (no text or symbols)

Remove all food scraps from dishware before carefully loading into the dishwasher.

Ensure the spray arms are free from any obstructions and rotate freely.

②

Diagram of a mechanical device with an arrow indicating rotation or movement, showing internal components and no text or symbols.

If rinse aid is required fill the rinse aid dispenser.

Refer to 'Rinse aid' for additional guidance.

③

Technical line drawing of a modular device with internal compartments and labeled components (no text or symbols)

Add detergent to the dispenser and close the cover.

Tablets can be placed in the detergent dispenser or in the cutlery basket.

④

Press the power button before selecting a wash.

⑤

Select a wash modifier or 1/2 LOAD if required.

Press * to select SANITIZE or DRY+

⑥

Press and hold to select 1/2 LOAD.

7

Press ▶ to start the wash.

Ensure the door is closed. If the door is not closed within 4 seconds the wash will be cancelled.

Press ▶II again at any point during the wash to pause.

8

Press and hold to cancel the wash.

⑨

Architectural line drawing of a window or cabinet interior with internal structural components (no text or symbols)

After the wash the door will automatically open slightly to assist with drying.*

For best results, unload dishes once cooled.

*This feature can be disabled, refer to 'Preferences'.

Your appliance may be connected to your home wireless network and operated remotely using the app.

Getting started

• Ensure your home Wi-Fi network is turned on.
  • You will be given step by step guidance on both your appliance and mobile device.
• It may take up to 10 minutes to connect your appliance.
• For further guidance and troubleshooting, please refer to the app.

On your mobile device:

① Download the app from www.fisherpaykel.com/connect
② Register and create an account.
③ Add your appliance and set up the Wi-Fi connection.

Connecting to your home Wi-Fi

Ensure there is no wash in progress.

Press and hold ① and >> together for 4 seconds.

When ✉ flashes, follow the prompts in the app to complete set-up.

Enabling remote mode

Ensure your Dishwasher is connected to your Wi-Fi network.

Press and hold >> for 4 seconds.

Set your dishwasher to start later in the day and run a selected wash program.

DELAYED START can be set after a wash program has been selected and can be set for up to 12 hours.

Setting Delayed Start

①

Add detergent and select a wash program, and wash modifier if required.

Press and hold ▶II to enter DELAYED START.

②

Press ▶ again to increase the delay time.

The wash program will begin at the end of the countdown, provided the door is closed.

Cancelling Delayed Start

Press and hold ▶II to enter DELAYED START

Lock the dishwasher controls for cleaning or to prevent unintended use. This can be set at any time including during a wash.

Locking the controls

Press and hold >> and ✦together to lock.

Unlocking the controls

Press and hold » and ✦ together until the dishwasher unlocks.

Using SANITIZE

The SANITIZE wash modifier adjusts the wash program to meet the conditions required by Section 6, NSF 184 for sanitization to occur. While SANITIZE is running, the wash program is monitored to ensure that these conditions are met.

Only programs utilising the SANITIZE wash modifier are certified to meet the conditions required by Section 6, NSF 184. Other wash programs may not reach the temperatures required for sanitization to occur. Refer to 'Wash modifiers' for wash programs that have sanitize available.

For sanitization to occur, the temperature of the water needs to reach 158^ F ( 70^ C). Ensure all items are dishwasher safe before running the sanitize modifier.

If the wash is interrupted or the water supply is turned off during the program, the heating conditions for sanitization may not be met. You may need to run the program again.

If sanitization has been successful

The wash will finish as normal.

If sanitization has not been successful

An alert will sound and a code will show on the display.

① Check if the water supply has been turned off or the wash program interrupted.
② Press and hold ① to stop the beeping, then again to clear the alert code.
③ Reset SANITIZE and run the cycle again

For more information, refer to 'Fault codes'.

You can adjust any of the below settings prior to starting a wash cycle.

OPTION DESCRIPTION DEFAULT SETTINGS DISPLAY
Rinse aid	Controls the amount of rinse aid dispensed. Refer to 'Rinse aid' for further details.	rAS	Off	rA-	Max: 6	rAS
Auto power-on	Your dishwasher is set to automatically power on for 30 seconds after the door is opened. This can be turned off.	APo	On	APo	Off	AP-
Sound	Adjusts tone settings. When set to OFF all tones will be silenced except fault alerts.	bPo	On	bPo	Off	bP-
Auto door open	Enables or disables automatic door opening at the end of the wash.	d0o	On	d0o	Off	d0-

PREFERENCES

Changing the settings

1

Ensure there is no wash in progress. Press and hold ① and together for 4 seconds to enter the menu.

2

Press ▶II to adjust the setting.

3

Press >> to scroll through the settings.

4

Press ① exit the menu and save your settings.

WARNING: Dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed. Avoid contact with the skin and eyes and keep children and infirm persons away from the dishwasher when it is open. Check the powdered detergent dispenser is empty after each wash.

Unsuitable detergents

These types of detergent are not suitable and may damage your dishwasher or lead to a service call that is not covered by warranty:

• Liquid detergents
  • Laundry detergents
  • Hand washing liquids

- Soaps - Disinfectants

Using powdered detergent

For powdered detergent quantities, refer to the following 'Powdered detergent quantity recommendations' table and the detergent manufacturer's guidance. No detergent is needed for RINSE.

Check that the dispenser is empty and dry. Add powdered detergent or tablet to the detergent dispenser.

Diagram of a mechanical device with a black arrow indicating rotation or movement, no text or symbols present.

Remove any excess detergent then slide the cover closed. It will click into place.

If required, add additional detergent to the pre-wash compartment on top of the dispenser.

When washing heavily soiled dishware in hard water, more detergent may be required. Refer to 'Powdered detergent quantity recommendations'.

Powdered detergent quantity recommendations

• Use the table below to determine the optimal powdered detergent quantity for each wash program.
• If you have hard water in your area, more detergent may be required. Refer to 'Water hardness' for more details

WASH PROGRAM PRE WASH COMPARTMENT MAIN WASH COMPARTMENT

AUTO	None 1/2-2/3
HEAVY	Full 2/3
MEDIUM	Full 2/3
LIGHT*	None 1/2
ECO	Full 2/3
60MIN	Full 1/2
RINSE	n/a n/a

*tablets are not recommended for the LIGHT cycle.

Rinse aid provides a streak-free finish to glass and dishware as well as preventing metal from tarnishing. We recommend using a liquid rinse aid regularly for optimal drying results. The rinse aid dispenser is located on the inside of the door next to the detergent dispenser.

Using rinse aid

The amount of rinse aid dispensed in each wash may need to be adjusted to suit your water conditions. Refer to 'Preferences' and 'Water hardness' for guidance. Rinse aid is not required if tablet has it already built into it.

When the rinse aid level is low, the rinse aid indicator on the control panel will light up to remind you to refill the dispenser.

Diagram of a mechanical device with an arrow indicating rotation or movement, no text or symbols present

Lift the cover open and pour rinse aid into the opening.

Do not fill past the MAX line. Take care not to spill any onto the door or detergent bucket.

Technical line drawing of a mechanical device with no visible text or symbols

Close the cover, ensuring it clicks shut.

Any accidental spillages into the dishwasher or detergent bucket must be cleaned up immediately. Spilt rinse aid may result in excessive foaming. A service call relating to these errors will not be covered by warranty.

Cutlery basket

To reduce the risk of injury, load knives and sharp utensils with handles facing up. Mix spoons, knives and forks within each section to stop cutlery nesting together and to ensure the water circulates freely.

Features

① Cutlery basket
② Removable anti-nesting grid
③ Small items container

Isometric line drawing of a modular building structure with grid-like roof and base (no text or symbols)

Removable anti-nesting grid

Use the grid to separate cutlery items and stop them from nesting together. The grid clips onto the top of the cutlery basket.

Architectural isometric diagram of a multi-story building with grid-like structure (no text or symbols)

Small items container

Use the container to secure small, light weight items such as baby bottle teats.

The container can clip into or on the side of the cutlery basket, or can be placed elsewhere in the dishwasher.

If placed elsewhere in the dishwasher, ensure water from the spray arm can still reach items in the container. If laid flat, ensure the solid plastic side is facing up.

Upper basket

Adjust the height of the upper basket to make space for taller items. You can adjust the height either while the basket is empty or loaded. If the basket is loaded we recommend raising or lowering one side at a time. Both sides of the basket must be adjusted to the same height.

Technical line drawing of an industrial machine or machinery assembly (no visible text or symbols)

Technical diagram of a mechanical assembly with internal components and directional arrows (no text or labels)

To raise

Pull the basket upwards until it clicks into place.

To lower

① Pull up the levers on each side to release.
② Lower to the desired position.
③ Release the levers to secure.

Foldaway cup racks

Adjust the height to suit or fold out of the way to make space for other items. Use the notches to support wine glass stems.

Technical line drawing of an industrial facility with interconnected pipes and tanks (no text or symbols)

Folding tine rack

To adjust height

① Fold up to unlock.
② Adjust the height to suit by sliding up or down.
③ Fold back down to lock in position.

All tines can be folded down as needed to make space for other items.

Disconnect the dishwasher from the power supply and allow it to cool before undertaking any cleaning or maintenance.

Maintenance parts

① Filter
② Filter plate
③ Lower spray arm

Not shown: middle and upper spray arms.

Cleaning surfaces

Wipe with a damp cloth and dry using a lint-free cloth. We do not recommend using the following cleaning aids as they may damage the surfaces:

• Plastic or stainless steel scouring pads
• Abrasive, solvent, household cleaners
  • Acid or alkaline cleaners

• Hand washing liquids or soap
• Stainless steel cleaners or polishes
• Laundry detergents or disinfectants

Cleaning the filter, spray arms and filter plate

We recommend that the drain filter and filter plate are removed and cleaned once a month or whenever there is evidence of food particles. The spray arms in normal use should require cleaning less frequently. Lower and middle spray arms can be shaken to remove any foreign material, cleaned in hot water, then rinsed in clean water.

The dishwasher must be used with the filter plate, drain filter and spray arms correctly in place. If using a dishwasher cleaner or descaler, refer to manufacturer instructions.

Extended periods of disuse

If your dishwasher is not going to be used for some time we recommend turning off the power and water supply, leaving it clean and empty with the door ajar. When using your dishwasher for the first time after a long period away, we recommend pouring 3 cups of water into the dishwasher before use. This helps lubricate components that may have dried out during disuse.

Removing and cleaning the filter

①

Technical line drawing of a mechanical assembly with no visible text or symbols

Twist the filter anti-clockwise to release. Lift to remove.

②

Separate the filter cap from the base by pressing the release buttons and lifting.

Do not attempt to remove the filter by force as this may cause damage.

Clean under hot water and rinse thoroughly.

Replacing the filter

1

Align the filter cap with the notch on the filter base. Click together to secure.

②

Diagram of a mechanical component with curved arrows indicating motion or rotation (no text or symbols)

Place the drain filter back into the dishwasher base. Rotate clockwise to click into place.

Removing and cleaning the filter plate

With the filter removed, carefully lift the filter plate up and out.

Clean under hot water and rinse thoroughly.

Replacing the filter plate

Slot the filter plate under the locating clips at the rear of the drain and push firmly back into place.

Ensure the filter plate is flush with the dishwasher base.

Cleaning the upper spray arm

Do not remove the upper spray arm for cleaning. Clean with a small, plastic-bristled brush.

If heavily soiled or blocked use a dishwasher cleaner/descalers. Follow the manufacturer's instructions.

Cleaning the middle spray arm

To remove the middle spray arm, turn the locking nut clockwise to release.

Rinse the spray arm thoroughly under running water, then refit.

Cleaning the lower spray arm

To remove the lower spray arm, lift it from the base of the dishwasher.

Rinse the spray arm thoroughly under running water, then refit.

Ensure the arm rotates freely when refitted.

Winterizing (cold climates)

If the Dishwasher is installed in a cold climate where temperatures fall below freezing, we recommend winterizing.

Turn off the water supply.

Disconnect the drain hoses from the sink drain pipe and the water inlet pipe from the water valve.

Drain the water from the hoses, inlet pipe and water valve, using a bucket or pan to collect the water.

Reconnect the water inlet pipe to the water valve and hoses to the sink drain pipe.

3D diagram of a mechanical component with a central hole and directional arrows, no text or symbols present

Remove the drain filter and the filter plate. Use a sponge to remove any remaining water from underneath before replacing.

PROBLEM POSSIBLE CAUSE WHAT TO DO
Dishwasher will not start	No power. Ensure the dishwasher is plugged in and the power supply is turned on at the wall.
	The door is not properly closed.	Close the door.
	▶II has not been pressed. Press . ▶II
	Water tap not turned on. Ensure water is connected and turned on.
	Blocked strainer in water inlet hose.	Check the strainer and clean if necessary - it is located where the water inlet hose screws into the tap.
Lower spray arm rotates with difficulty	Spray arm holes are blocked by small items or food particles.	Clean the spray arm. Refer to 'Maintenance' for instructions.
Cover of detergent dispenser cannot be closed	Detergent compartment has been overfilled.	Remove detergent until the cover can be closed.
	Detergent dispenser is clogged with remnants of detergent.	Wipe dispenser out with a damp cloth. Dry the dispenser before adding detergent.
Remnants of detergent stuck inside dispenser	Compartment was damp when filled with detergent.	Wipe dispenser out with a damp cloth. Dry the dispenser before adding detergent.
	Utensils are blocking the detergent dispenser from opening.	Ensure there are no large utensils positioned in a way that will stop the dispenser cover from opening when the dishwasher door is closed.
Water remains inside dishwasher after wash has ended	Blocked drain connection. Check that drain connection is free from blockages.
	Drain hose is crimped, bent, or blocked.	Check the drain hose and straighten if needed.
	Pump is jammed. Clean the pump. See 'Fault codes' for instructions.
	Filter(s) blocked. Clean the filter(s). See 'Maintenance' for instructions.
Foaming Incorrect	amount or type of detergent used.	Refer to 'Detergent' or consult the detergent manufacturer's instructions.
	Too much egg in the wash load.	Increase the amount of detergent.
	Rinse aid dosage level too high.	Decrease the rinse aid dosage.
	Rinse aid spills not wiped up. Ensure that all rinse aid spills are wiped up when they occur.
Thedishwasher stops suddenly during the wash	Power or water supply has been interrupted.	Check the power and water supplies.
Knocking or rattling sound during wash	Spray arm knocking against dishes.	Pause the wash and rearrange dishes. Refer to 'Setting a wash' and 'Loading suggestions'.
	Dishes have been stacked incorrectly.
Unclean dishes	Unsuitable wash program for load selected.	Select the appropriate wash program for the load. Refer to 'Wash programs'.
	Soils were too heavily baked on.	Dishes may need soaking.
	Spray arm(s) unable to rotate.	Ensure no items are obstructing the spray arm path.
	Basket/rack incorrectly loaded.	Refer to 'Loading suggestions'.
	Filter plate or filter incorrectly installed.	Refer to 'Maintenance'.
	Detergent put in the wrong compartment.	Refer to 'Wash programs' and 'Detergent'.
	Excessive food not removed from dishes before loading.	Scrape all food scraps off dishes before loading.
	Unsuitable detergent. Only use	powdered or tablet detergent designed for domestic dishwashers.
	Not enough detergent. Refer to 'Detergent' for recommended quantities. You may need to adjust these to suit your particular load and the hardness of your water supply.
	Spray arm holes are blocked. Clean the spray arm(s). Refer to 'Maintenance' for instructions.
	The filters are blocked. Clean the filters. Refer to 'Maintenance' for instructions.
Plastic items are discoloured (e.g. stain left by tomato sauce)	Not enough detergent, not pre-rinsed.	Pre-rinse plastic dishes before placing in the dishwasher and/or add more detergent.Alternatively, using the Rinse program after adding dishes may minimise staining.
Display flashing while Keylock is on	This is normal. The display remains on although the buttons are disabled.	No action required.
White stains are left on dishes; glasses have a milky appearance	Not enough detergent. Refer to 'Detergent' for recommended quantities. You may need to adjust these to suit the hardness of your water supply.
	Rinse aid dosage too low. Increase rinse aid dosage.Refer to 'Rinse aid'.
Dishes, cutlery have not dried	Rinse aid dosage too low. Increase rinse aid dosage.Refer to 'Rinse aid'.
	Items removed too soon. After the end of the wash program, leave the door ajar and wait for several minutes to help drying.
	Rinse aid dispenser empty.(Rinse aid indicator is lit.)	Add rinse aid. Refer to 'Rinse aid'.
Glasses have dull appearance	Rinse aid dosage too low. Increase rinse aid dosage.Refer to 'Rinse aid'.
Tea stains or traces of lipstick have not been completely removed	Not enough detergent. See section 'Detergent' for recommended quantities. You may need to adjust these to suit your particular load.
	Wash temperature too low. Select a wash program for heavily soiled dishes. Refer to 'Wash programs' for information.
Traces of rust on cutlery	Cutlery is not sufficiently rustproof.	Wash by hand.
Glasses clouded and discoloured; milky coating	Hard water situation. Increase detergent quantities.
	Glasses are not dishwasher proof.	Wash by hand.
Water marks left on glasses and cutlery	Rinse aid level or dosage setting is too low.	Ensure there is rinse aid in dispenser. If necessary, increase the rinse aid setting or try using a wash program with a higher temperature. Refer to 'Rinse aid' for information.
Hard water Increase the rinse aid setting and		the amount of detergent. Refer to 'Preferences' and 'Water hardness'.If living in an area with very hard water, consult a plumber on installing a household water softener.

How do I know if there is a fault?

Your dishwasher will beep continuously and a fault code will flash in the display. There are two types of fault codes - 'F' and 'A'.

To fix a fault

First try to fix the issue and clear the code according to the steps in the following tables. If the problem persists:

① Note down the fault code.
② Contact Customer Care for support or to organize a visit by a service technician. Refer to the Service and Warranty booklet for contact details.

'F' fault codes

You may be able to clear the fault by resetting the dishwasher. Follow the steps below

③ Press and holdCANCEL to stop the beeping, then again to clear the fault code.

④ Wait a few seconds, then press to turn the dishwasher back on.

If the fault code has disappeared, the fault has been reset and you can continue to use your dishwasher.

'A' fault codes

Follow the steps below to try and fix the issue.

PROBLEM POSSIBLE CAUSE WHAT TO DO

A20Drain fault	Drain hose is crimped or bent.	Check the drain hose and straighten if needed.
	Blockeddrain connection.	Check that drain connection is free from blockages.
	The waste water is notdraining out.	Ensure that the drain hose is connected in accordance with theinstallation instructions.
	The turbidity sensor is dirty and requires cleaning.	Gently clean the turbidity sensor with a soft brush(ie toothbrush) to remove any buildup.
	Drain pump is blocked. Remove the drain filter and clear any water from the drain.Remove the sump insert and pump cover.Remove any remnants of food or blockages from the pump.Take care in case sharp objects or fragments of glass areblocking it, as these may cause injury.
A10No water	Water tap not turned on.	Ensure the water is connected and turned on.Touch ➤ to restart the dishwasher.
	Insufficient water supply pressure.	Check household water pressure.
	Water inlet hose iscrimped or bent, so noor not enough water gets to the dishwasher.	Check the water inlet hose and straighten if needed.Touch ➤ to restart the dishwasher.
	Drain hose is notconnected correctly.	Ensure that the drain hose is connected in accordance with theinstallation instructions.

Before you call for service or assistance

Check the things you can do yourself. Refer to the installation instructions and your user guide and check that:

① Your product is correctly installed.
② You are familiar with its normal operation.

If after checking these points you still need assistance or parts, please refer to the Service & Warranty book for warranty details and your nearest Authorized Service Centre, Customer Care, or contact us through our website www.fisherpaykel.com.

Wash program data and standards test

Wash program data and standards test information can be viewed online by going to www.fisherpaykel.com and searching your model code.

Complete and keep for safe reference:

Model
Serial No.
Purchase Date
Purchaser
Dealer
City
State
Zip
Country

FISHERPAYKEL.COM

© Fisher & Paykel Appliances 2024. All rights reserved.

The models shown in this guide may not be available in all markets and are subject to change at any time.

The product specifications in this guide apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time.

For current details about model and specification availability in your country, please go to our website or contact your local Fisher & Paykel dealer.

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Modèles DW24UNT2X2

GUIDE D'UTILISATION

US CA

431047C 09.24

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