Royal Line III 32 Smart - TV MEGASAT - Free user manual and instructions

USER MANUAL Royal Line III 32 Smart MEGASAT

Please check whether the following parts are included in the packaging. If any parts are missing or damaged, please contact your dealer.

Please read the manual thoroughly before operating the equipment. In case of incorrect or impro- per handling, the warranty becomes void. Power supply Before commissioning, please check the correct operating voltage of your power connection. For the operating voltage of the unit, please refer to the technical data in these operating instructions. Overload Do not overload a wall outlet, extension cord or adapter, neither use damaged power cord or touch it with wet hand as this may result in electric shock. Liquid The device must not be exposed to dripping, splashing or other liquids. Ventilation Keep the slots on top of the device uncover to allow sucient airow to the unit. Do not expose the device to direct light or do not place it near a heater or in humid conditions. Risk of suocation Do not let children play with lms or other packaging components, there is a risk of suocation. Cleaning Plug out the device from the wall outlet before cleaning. Clean the device by a soft cloth or mild solution of washing-up liquid (no solvents). Uncover Do not remove the cover, to reduce the risk of electric shock. Contact qualied and licensed ser- vice personnel to repair the device, or contact your dealer.Plug the stand into the TV as shown. Use a suitable screwdriver and fasten the feet with the enclosed screws. Make sure that the screws are properly tightened. Place the TV on a at, soft surface (e.g. blanket, foam, etc.) to prevent damage to the TV or display.

3. Stand mounting (optional)

04 ENGLISH how to mount the stand for 19 / 22 / 24 inch TVs05ENGLISH

3. Stand mounting (optional)

Make sure that the feet face out- wards with the open side. Plug the stand feet onto the TV as shown. Place the TV on a at, soft surface (e.g. blanket, foam, etc.) to prevent damage to the TV or display. The feet are equipped with two locks. Insert the feet into the frame of the television until they click into place. how to mount the feet for the 32 inch TV setInfrared Receiver Receiver for the signals of the remote control. LED Press the power button to switch the TV on or o. RED = Standby / BLUE = switched on

4.1 Front and side view

Note: Press the INPUT key several times to select the desired sig- nal source. After a short waiting time, the TV switches to the desired signal source. Frontview Side view Power switch Main switch for the power sup- ply on the back of the TV INPUT Press the button to select the signal source (e.g. DTV, HDMI, ...). MENU Press the button to enter the menu. CH +/- Switches the programmes up / down. VOL +/- Adjusts the volume louder / softer. Switches the television on or o (standby).DC IN Connection for 230 volt power supply (DC 10~30 volt). RJ45 Connection to a network via LAN cable. CVBS out Video input with jack plug. Line L / R out Audio input with jack plug (right/left). HDMI 1 HDMI input for connecting a receiver, DVD player, etc. HDMI 2 HDMI input for connecting a receiver, DVD player, etc. DVB-S/S2 Antenna input for DVB-S2 (satellite) (max. 500 mA). DVB-C/T2 Antenna input for cable TV or DVB-T2 antenna. COAXIAL Digital audio output (coaxial). Common Interface Slot for CI / CI+ modules. Mini AV AV input (FBAS/audio) via adapter cable. Headphone Output for headphones with 3.5 mm jack connection. USB 1 / USB 2 USB connection for media playback or for recording or timeshift function (only with optional software). 07ENGLISH

Bottom view Side view4. Designations 08 ENGLISH POWER Turn the TV on / o (Standby) SOURCE Select source TV / RADIO Switch between TV and radio stations MUTE Muting the sound PICTURE Switch to picture presets FAV Show favorites SLEEP Setting Automatic-shutdown SOUND Switch to Sound preferences NUMMERIC BUTTONS Enter numbers -/-- Switches between one and two digits when entering numbers RECALL Returns to the last channel position EPG Electronic Program Guide MENU Opens the main menu PFEILTASTEN for navigation in the main menu and DVD menu, for program changes and volume control OK (CH.List) To conrm a selection / program list INFO Show informations EXIT Exit the respective menu VOL +/- Volume control CH +/- Change channels SMART no function MOUSE no funktion TV/TXT Show and close Teletext EJECT Ejects the DVD (only in DVD mode only) REC Starts recording (optional) REC.LIST Displays the recording list (optional) SUBTITLE / D.PRO Show / hide subtitles (if available) D.PRO edit the play list in DVD mode CANCEL / D.REP Switch between Teletext / TV D.REP repeat mode in DVD mode REVAL / D.GOTO Displays hidden information in Teletext D.GOTO playing your favorite titel / chapters NICAM/A2 / D.SLOW Switch to Nicam/A2 D.SLOW plays DVDs in slow motion D.SET: DVD System settings D.MENU: Show DVD menu D.SUB: Show DVD-subtitles D.LAN: Switch languages / audio tracks in DVD mode SIZE / D.ZOOM Zoom in on the top and bottom of the teletext D.ZOOM selects an image in the DVD mode SUBPAGE / D.TITLE Subpages in teletext Call up / Cancel D.TITLE shows the DVD title in DVD menu

Previous Chapter / Next Chapter INDEX Gets the index page in the DVD menu HOLD Holds the bottom change in teletext

4.3 Remote control1. Connect the TV to the power supply and switch on the power switch on the back of the housing. The

TV is now in standby mode (LED lights RED).

2. Press the Power button on the remote control (LED lights BLUE).

3. After the television has started, the initial installation menu appears. You can now make the follo-

wing settings: 09ENGLISH

5. Initial installation

Note: Press the t u buttons to go to the next or previous step. Select your menu language and then go to the next step. If you want to connect the TV to a router via WLAN, select the name in the list and conrm with OK. Enter the password of the Internet router here. Then press Connect to establish a connection. Alternatively, the TV can also be operated via a LAN cable (RJ45). Connect the cable to your Internet router to establish a connection to the Internet. Note: You can change the setting at any time via the menu Settings/Network & Internet.5. First installation 10 ENGLISH Select your country and then go to the next step. Select the TV mode and then go to the next step. The satellite mode is selected as the default and the pre-installed channel list is loaded. Select Done to complete the initial installation. Select Back to choose another option. The pre-installed channel list (only in satellite DVB-S mode) is now loaded and the installation is completed.To switch between the respective reception sources, press the INPUT key on the remote control. Select the desired input source and conrm with the OK key on the remote control.

• ATV (reception of analogue TV channels)

• AV (reception via external AV devices, e.g. DVD player, game console)

• HDMI 1 (reception via external devices, e.g. DVD player, game console)

• HDMI 2 (reception via external devices, e.g. DVD player, game console)

• Media (Opens the media player if a USB medium is inserted) 11ENGLISH

5. First installation

Note: The TV set is designed to receive satellite TV as standard. An Astra channel list is already pro- grammed. If you want to use cable TV or receive programmes via a DVB-T antenna, you must open the menu after selecting the reception type and start a search via ide option „Programme“. (see 6.3)To enter the TV‘s main menu, press the MENU button on the remote control. In the main menu, you can make basic settings such as picture, sound or channel settings. Use the pq keys to select the desired setting. Conrm your selection with OK to enter the menu. Once you have made the settings in the Once you have made the settings in the respective menu, exit the menu step by step by pressing the EXIT key.

12 ENGLISH Select the backlight by pressing the OK button. You can use the t u buttons to adjust the lighting. Backlight Please note that a higher level of backlighting also changes the energy consumption of the unit. of the unit also changes.Select the desired colour temperature. The overall image of the TV picture is adjusted accordingly.

• Warm (warmer colours)

• Normal (normal colours)

• Cold (cold colours) Select the desired noise reduction. This function smoothes the image and reduces artefacts and grain.

• O (switches the function o)

• Low (low noise reduction)

• Medium (medium noise reduction)

• High (high noise reduction)

• Auto (automatic noise reduction) 13ENGLISH

Colour temperature Noise reduction Select the desired picture mode:

• Standard (default setting)

• Film (for more contrast)

• Vivid (for less contrast)

• User (brightness, contrast, colour and sharpness can be can be adjusted as required)

Picture mode Select the desired aspect ratio of the TV or TV programme:

• Auto (automatic adjustment of the aspect ratio)

• 16:9 (adjustment of the TV picture to the 16:9 format)

• 4:3 (adjustment of the TV picture to the 4:3:9 format)

• Zoom1 (First method to enlarge the TV picture)

• Zoom2 (Second method to enlarge the TV picture) Aspect ratio6. Main menu 14 ENGLISH

• Standard (default sound setting)

• Sport (sound is concentrated on sports acoustics)

• Film (sound is concentrated on voices)

• Music (sound is concentrated on music)

• User (sound settings can be adjusted as required under item „Compensation“) Select whether you use the digital audio output for e.g. a surround system:

• Auto (automatically detects the connection of an external surround system)

• PCM (sends an encoded audio signal to the external surround system)

• o (deactivates the digital audio output. The sound is reproduced via the TV loudspeakers). Select the desired balance between the left (-) and right (+) speakers. By default, the value should be „0“. „Automatic volume“ ensures a uniform volume when you switch from one TV programme to ano- ther. Select „ON“ or „OFF“. This deactivates the screen and you only have a sound transmission. With Exit, you can leave the mode again. Activate this item if you have connected a surround system.

Sound mode Digital audio output Balance Automatic volume Audio only SurroundSelect the desired country in which you are located. This selection may also aect the channel search. This abbreviation stands for Logic Channel Numbering and causes the receiver to automatically sort the programmes found on the basis of a channel number transmitted by the transmitter. If the search is carried out with LCN, the channel numbers always remain, even if channels are exchanged or dele- ted. By default, this option is o in order to maintain a consecutive numbering of the channels. 15ENGLISH

Country LCN option Select the desired mode with which you want to start the search

• Standard (Standard setting is used for the search)

• Network (Searches all TP with subfrequencies)

• Blind Scan (Scans the satellite for TP and then searches for channels)

• Fast Scan (Searches for channels via provider; inuenced by country selection)

• Preset Scan (Loads the default channel list from the factory) Scan-Modus Select the desired satellite. Satellite Select the desired programme type.

• Free (only free-to-air channels)

• All (free and encrypted channels)

• Encrypted (only encrypted channels) Channel type Select the service type for your search.

• DTV (Digital TV Channels)

• All (Digital TV and Radio Stations)

• Radio (digital radio stations only) Service type Select the Search option and conrm the selection with OK. The channel search starts num with your pre-selected options. Search6. Main menu 16 ENGLISH Select the desired satellite. Satellite

DTV manual search. Select the Search option and conrm the selection with OK. Now select the desired TP with the pq buttons and conrm with OK. Now you have the option of searching the transponder for stations. Select the desired op- tions (see automatic search). Transponder Then select the Search option and conrm your selection with OK. The channel search starts num with your pre-selected options. You also have the option of checking the signal strength and signal quality. You can edit the TP using the RED/GREEN/YELLOW colour selection. Transponder Delete (RED button) Deletes the selected transponder. Conrm the irrevocable deletion process with OK. Edit (GREEN button) Change the frequency, symbol rate and polarity of the selected transponder. Then conrm with OK. New (YELLOW button) Add a new transponder. Enter the frequency, symbol rate and polarity of the new transponder. Then conrm with OK. 5V antenna voltage is only required for active DVB-T antennas. 5V Antenna voltage17ENGLISH

Delete (RED button) Use the arrow buttons to select a programme and press the RED button to delete it. press the RED button to delete it. Move (YELLOW button) Select a programme with the arrow keys and press the YELLOW key. Now move the selected programme to the desired position and press the yellow key. Alternatively, you can press the menu key and then enter the desired position number. Conrm the the entry with the yellow key. Hide (BLUE button) Select a programme with the arrow keys and press the BLUE key. This programme is highlighted and skipped when you switch programmes. Note: You can still call up the channel via the channel list or by entering the channel number. Favourites (FAV button) Use the arrow buttons to select a programme and press the press the FAV key to mark it as a favourite (recognisable by the heart by the heart symbol). From now on, when you press the TV mode, press the FAV key on the remote control, only the programmes which you have marked as favourites will be marked. In this menu you can edit or arrange the respective programmes. The following options are avai- lable: Edit channel Satellite setting In this menu you can edit the satellites, adjust the LNB type and set DISEqC settings. The following options are available: SatellitE Delete (RED button) Deletes the selected satellite. Conrm the irrevocable deletion with OK. Edit (GREEN button) Change the name, longitude, latitude and band of the selected satellite. Then conrm with OK. Add (YELLOW button) Add a new satellite. Enter the name, longitude, latitude and band of the new satellite. Then conrm with OK. Search (BLUE button) Start the search with the selected satellite.Select the search mode, the channel type and the service type. Then conrm with OK.6. Main menu

6.4 Function19ENGLISH

Set the seconds for how long the on-screen menu should remain on. Choose between Always, 5, 10, 15 or 30 seconds. OSD time You will be asked to enter a password. The default password is: 0000 Enter the PIN and conrm with OK. Parental Control: Depending on the programme, there are ocial age restrictions. In this menu, select from how many years the restriction should be activated. Choose between 4-18 years or „none“. Channel lock: Press the OK key to get the channel list. Select the desired channel and press the blue key. The channel is now locked with a PIN code. Press the blue key again to unlock the channel. Set the password (change PIN): To change the PIN (default: 0000), you must rst enter the current PIN. Now enter the new 4-digit PIN. Conrm the new PIN again to complete the process. System lock „CEC“ stands for „Consumer Electronics Control“. With HDMI CEC, devices connected via HDMI can be controlled with only one remote control. CEC In the hotel settings, you can congure the TV so that unauthorised persons cannot access certain functions. Key lock: Locks the keys on the unit. Scan lock: Locks the channel search. Input lock: Locks any input sources (e.g.: DVB-T, HDMI....) Default Source: Select the source with which the TV is to start. (e.g.: DVB-S) Start channel: Select the channel with which the TV is to start. Volume: Select the volume at which the TV is to start. Max volume: Select the maximum volume that can be set. Import database: Import a preset database. Export database: Export the current database. Language: Select the menu language Aspect ratio: Select the aspect ratio 16:9 or 4:3. Restore: Deletes all hotel settings. Hotel

ENGLISH Select whether you want to use the TV in Shop mode. In Shop mode, settings are changed that can aect the power consumption. Shop Since shops usually have a more glaring or brighter lighting atmosphere, the TV should be opera- ted in the „shop“ setting. This leads to sharper pictures, richer colours, stronger contrasts, but also to higher power consumption. Shop mode Select which teletext language is to be used:

• Western Europe, Eastern Europe, Russian, Arabic, Faris Teletext language Shows a blue screen when switching Blue screen Audio language Select the preferred audio language of the TV channels Subtitle language. Select the preferred subtitle language of the TV channels Hearing impaired This option is only activated if the broadcast programme supports it. Select this option if you want to reset the TV to the factory settings. The default password:0000 Attention: all settings will be deleted and the initial installation will be started. Reset

Note: The sleep timer function can also be accessed directly via the remote control. To do this, press the SLEEP button on the remote control. Time In the time menu, you have the option of controlling the switch-o of your unit. Schlaf-Timer Select your desired switch-o time. You can choose between: O, 10, 20, 30, 60, 90, 120, 180, 240 minutes. Automatic standby Automatic standby controls the time the TV is switched o if no buttons on the set or remote control are pressed. This time is set at the factory to 3 hours.

6. Main menuIn the Electronic Programme Guide you can see a 7-day preview of all channels (if the respec-

tive channel provides this). Use the arrow keys on the remote control to navigate. Press OK to conrm your selection. Optional (with PVR software) With the extended PVR software, you have the option of programming via the EPG system.

7. EPG (Electronic Programme Guide)

Note: It may happen that the program guide provides no or only partial information. It may take a few minutes until the data is updated. Explanation of the colour keys

Schedules a recording (only possible with additional software)

Opens the timer list 21ENGLISH8. CI+ slot for Pay-TV expansion 22 ENGLISH

1. Insert the smartcard into the CI module:

Carefully insert the smartcard into the CI module. Make sure that the golden chip of the Smartcard points upwards.

The module only needs to be inserted 2-3 cm into the CI slot can be plugged in. Thus the CAM module snaps in correctly, you have to tighten it a little bit at the end push in. Thereby you feel a slight resistance. You can use the TV to receive not only free-to-air programs, but also encrypted programs, provi- ded you have a smart card and a CI module from the respective program provider. Note: Please install the CI+ module after you have completed the channel scan and made all other settings. At the rst use it can take a few minutes until the module and the smartcard are activated. The module checks the activation again each time the TV is switched on, if necessary. If a CI+ module is used, the TV station can prohibit or (time) limit the recording/time shifting of programs. Recordings from stations that require CI+ are stored encrypted on the USB de- vice. The recordings cannot be transferred to other devices. The restrictions on recording are determined by the TV stations. Device manufacturers must comply with these specications. The CI+ module can create screen displays. Please refer to the module‘s manual.Network Ethernet If you want to connect the TV and the Internet router via LAN cable, plug the cable into the corres- ponding connector (RJ45) on the back of the TV. Additional settings for connecting to the network can be made in the Network LAN menu. The TV has a Smart TV function. In addition to conventional TV reception, a Smart TV also has various computer functions (e.g. surng the web, apps, media libraries and games). To use these functions, the TV must be connec- ted to an Internet router via WLAN or LAN.

To access the Smart TV menu, press the SMART key on the remote control. In the settings, you make basic settings for the TV. Set up the connection to the Internet, manage the Bluetooth fun- ction, set the time or change the language of the TV menu. Navigate all the way down with the arrow keys. Select the „Settings“ button and conrm with OK. If you have not yet connected the TV to the Internet during the initial installation, you must take the following steps to be able to use the Smart TV function: 23ENGLISH

24 ENGLISH Wireless network (WLAN) If you want to connect the TV and the Internet router via WLAN, proceed as follows:

1. Activate the „WiFi option

2. From the „Available networks“ list, select the router you want to connect to.

4. Now enter the password of the Internet router. To enter letters, use the text eld that appears

on the screen. To enter numbers, you can use the remote control.

5. Now click „Next“ in the text eld that appears, then click „Connect“.

6. After successful connection to the network, the connection is displayed in the network list.

7. Exit the menu with „Exit“.

The integrated Bluetooth interface enables wireless transmission of audio signals to suitable Blue- tooth devices such as a sound bar or headphones. To connect the Bluetooth devices to the TV, proceed as follows:

1. Activate the „Bluetooth option

2. Make sure that your Bluetooth device (e.g.

soundbar) is ready for operation.

4. After a successful search, select the device

you want to connect.

5. After a successful connection, the audio si-

gnals of the TV are now transmitted to the Bluetooth device.

Automatic date and time There are three ways to set the correct time and date: About network providers The time and date are automatically synchronised via the Internet. About Transport Stream The time and date are automatically synchronised via the TV provider.

The time and date is managed manually. Time zone Select the appropriate time zone here (e.g. GMT +01:00 Amsterdam). Set time Set the current time here. ATTENTION: This item is only active if you have selected the setting „OFF“ in the item „Automatic date and time“! Set date Set the current date here. ATTENTION: This item is only active if you have selected the setting „OFF“ in the item „Automatic date and time“! 24 hours Set here whether the time is to be shown as a 12-hour or 24-hour display. In this menu you can set the time, time zone and date of the TV. Time setting

Device name Displays the current unit name. With OK, you can change it. Legal notice Displays all legal notices and licences Status Displays the current status of your unit. (Network, serial number, operating time....) Model Displays the model name of the unit. Version Displays the current Android version. Softwareversion Displays the current software date. Status of security updates, kernel version... Displays current system data. In this menu you can see the current information of the TV. i Info9. Smart-TV-function 26 ENGLISH Select your language here (e.g. German). Language Select your keyboard version here (e.g. German). Keyboard Select here whether you want to have key tones. Sound Select your keyboard version here (e.g. German). Keyboard Displays the current memory allocation. Memory Resets all smart settings and accounts. Reset In this menu you can manage your accounts. (Google Account) Accounts & Registration In this menu you can manage your apps on your device. Apps27ENGLISH

Picture Use the up and down keys to select the „picture „ icon, press the conrmation key to conrm, then press right to go to the folder. Press the conrmation key to open the corresponding folder. After selecting the picture, press the conrmation key to open the picture. You can operate by using the left and right buttons. Music Use the up and down keys to select the „Audio „ icon, press the conrmation key to conrm, then press right to go to the folder. Press the conrmation key to open the corresponding folder. After selecting the audio, press the conrmation key to open the audio. You can operate by using the left and right buttons. Video Use the up and down keys to select the „video „ icon, press the conrmation key to conrm, then press right to go to the folder. Press the conrmation key to open the corresponding folder. After selecting the audio, press the conrmation key to open the video. You can operate by using the left and right buttons. Installation package Select the „Installation package“ icon, press the enter key to conrm the entry and open the corresponding folder. Press Enter after selecting the installation package to open and install the installation package. Storage device It can read external devices, such as U-Disk, hard disk, etc., select les that you need to open. Local storage The system‘s internal les can be read. Network sharing access to the same segment, the server shares les. Press the SOURCE button on the remote control and select „Media“ or navigate to the „Source“ option in the Smart Menu and then select „Media“.10. Operating the Smart TV interface 28 ENGLISH General Information App Store When you press the button on the remote control, you will enter the Smart TV interface of the TV. Some apps are preinstalled at the factory. Use the arrow keys to navigate to the desired app, then press OK to open it. To install additional apps or manage existing apps, open the App Store. Search With the search function you can search for apps. Use the keypad that appears to enter your search criteria. Home Shows suggestions for videos, apps and media libraries. Use the arrow keys to navigate between apps. Apps Shows a list of available apps. Click on an app to get more information. To down- load the app, click on „Download. Bundle Shows a list of categorized apps. Choose between „For Music Lovers“ or „Movies At Home“. To download the app, click „Download“. User In this menu, under „Updates“ you will see a list of apps for which an update is available. You can also uninstall apps here. Settings In this menu you can update the App Store if a newer version is available. In the left column dierent categories are listed:29ENGLISH

10. Operating the Smart TV interface

Other useful apps Easier operation of the Smart-TV Media Player With the Media Player you can play music, videos and pictures from a USB stick or an external hard drive via the USB port of the TV. Appli- cations (apps) that are suitable for Android devices can also be played on it. The Smart TV interface is usually operated using the ar- row keys on the remote control. Alternatively, you can press the button on the remo- te control to activate a mouse pointer. Now the mouse pointer can be controlled using the arrow keys on the remote control.

Press the TV button to enter normal TV reception (e.g. satellite TV). Note: You will always enter the reception mode that was selected before. Al- ternatively, press the SOURCE button to select the corresponding recep- tion source (e.g. DVB-S). Google Play Store In the Google Play Store you can search for other apps and install them. Registration is required to use the Google Play Store. Chrome You can surf the Internet with the integrated Chrome browser. Almost all functions are available to you as on a conventional PC. IMPORTANT NOTE: The download of individual apps on the Smart TV is usually free of charge. However, depending on the provider of the apps, additional costs are incurred or a subscription is required. The pro- vider of the app is solely responsible for the subscription and the resulting costs! However, you can also connect an ordinary PC keyboard or PC mouse to one of the USB ports. The operation is then carried out in the same way as with a conventional PC.30 ENGLISH

interface Version 4.2 WLAN interface yes Smart TV function Pre-installed apps, app store, media libraries, video portals Operating system Android 9.0 Processor ARM Cortex–A53 Processor (1 GB DDR / 8 GB Flash) Photo Playback Formats JPEG, BMP, PNG Audio Playback Formats MP3, WMA, AAC Video Playback Formats MPG, AVI, TS, MOV, MKV, DAT, MP4, VOB, RM Mechanical power switch yes Hotel-Modus yes Speakers 2x 5 Watt (Stereo) 2x 10 Watt (Stereo) VESA-Standard 100 x 100 mm 200 x 100 mm General information Connections Other ANT input DVB-S / -S2 1x ANT input DVB-T / -T2 / -C 1x Audio output coaxial 1x (S/PDIF) Headphone output 1x (3,5 mm jack) HDMI port 2x Video cinch connection (CVBS) 1x Audio cinch connection (L/R) 2x USB port 2x LAN interface 1x CI+ module slot 1x Power supply AC 100-240 Volt, 50/60 Hz DC 12 Volt, 3A (10~30 Volt stabilized) Power in use / standby 24 Watt / < 0,5 Watt 31 Watt / < 0,5 Watt Energy eciency class F (Spectrum A bis G) Dimensions with foot (W/H/D) 552 x 356 x 175 mm 731 x 491 x 211 mm Dimensions without base (W/H/D) 552 x 326 x 43,8 mm 731 x 432 x 85,7 mm Weight 3,3 kg 4,2kg32 ENGLISH The TV will not turn on. Check that the power cable is correctly connected to the socket and the power supply unit. Check that the power supply cable is correctly connected to the TV. The electronic circuit may have been reset. Unplug the power adapter from the power outlet, wait 1 minute, then reconnect the plug. No picture Check that the antenna cable is connected correctly and that the corresponding F-connectors are mounted correctly. Check that the correct input is selected. Use the SOURCE button on the remote control and check the correct input channel. No sound Check if the sound is turned o or the mute is activated (MUTE). Increase the volume carefully. Check that the audio cables are connected to the correct inputs. Poor image quality Check the connection to the TV. Check the video settings. The image is too large, too small or distorted. Use the ASPECT button on the remote control to change the aspect ratio of the image (16:9, 4:3, ...) The remote control reacts poorly or not at all. Replace the batteries. Use the remote control within the specied range (max. 5 meters and 30°) Avoid direct light on the infrared sensor. The Smart TV menu cannot be opened Check the network settings. Check that you are connected to the Internet. When streaming movies, series or other content, the picture jerks or is pixelated. The Internet connection may be too slow. A temporarily poor transmission can also be caused by the provider of the streaming content (e.g. server problems). No more apps can be instal- led. The internal memory of the TV is full. First delete other apps to install new ones. Please read the following information to determine the possible cause of a problem before cont- acting customer service.

Notes Hereby, Megasat Werke GmbH declares that the following product is in compliance with the es- sential requirements and other relevant provisions of directives 2014/30/EU (EMC), 2014/35/EU (LVD) and 2014/53/EU (RED): Megasat Royal Line II 19 Smart (Art.-No. 240124) Megasat Royal Line II 22 Smart (Art.-No. 240125) Megasat Royal Line II 24 Smart (Art.-No. 240126) Megasat Royal Line II 32 Smart (Art.-No. 240127) The declaration of conformity for this product is located at the company: Megasat Werke GmbH, Industriestraße 4a, D-97618 Niederlauer The declaration of conformity can be downloaded from our homepage: www.megasat.tv/support/downloadsVersion 1.0 (August 2021) Technical changes, misprints and errors reserved. Megasat Werke GmbH Brückenstraße 2 D-97618 Niederlauer www.megasat.tv [e-mail] PRODUCT REGISTRATION Registering your Megasat product gives you access to our automatic e-mail notica- tions. If your product requires new rmware, you will be notied immediately. For registration please visit our homepage www.megasat.tv You can nd the form in Support