LGC399 - Smartphone LG - Free user manual and instructions

USER MANUAL LGC399 LG

DECLARATION OF CONFORMITY

• Max.: +50°C (en décharge), +45°C (en charge) Min: -10°CThis guide will help you understand your new mobile phone. It will provide you with useful explanations of features on your phone. Some of the contents in this manual may differ from your phone depending on the software of the phone or your service provider. LG-C399 User Guide - ENGLISH2 Getting to know your phone p. 3
• Installing the SIM Card and Charging the Battery p. 5
• Memory card p. 6
• Calling p. 7
• Messaging p. 8
• Logs p. 9
• Phonebook p. 9
• Facebook p. 9
• Music p. 10
• E-mail p. 10
• Calendar p. 11
• Camera p. 11
• My stu p. 12
• Triple SIM p. 12
• Internet p. 12
• Settings p. 12
• Proles p. 14
• FM radio p. 14
• Windows Live Messenger p. 15
• Bluetooth p. 15
• Tasks p. 15
• Wi-Fi p. 15
• Game & apps p. 16
• Memo p. 16
• Twitter p. 16
• Alarms p. 16
• Safety Care p. 17
• Tools p. 17
• Phone Software update p. 18
• Guidelines for safe and ecient use p. 20
• Troubleshooting p. 27
• Technical Data Contents3 Getting to know your phone Earpiece Main LCD Send key p. 30

• Dials a phone number and answers a call.

• In standby mode: Shows the history of calls. SIM Switching key Alpha numeric keys

• In standby mode: Input numbers to dial. Hold down below keys. - Insert ‘+’ symbol to make international calls. - Connect voice mail centre. To - Speed dials. - SOS Mode.

• In editing mode: Enter numbers & characters Lock/Customise key

• Short press to access customise key.

• Long press to Lock in any screen. Soft keys (Left soft key / Right soft key)

• These keys perform the function Indicated in the bottom of the display. SIM indicator

• This indicator showing state of SIM switching. Confirm key / OK key

• Selects menu options and confirms actions. Navigation key

• In standby mode: Press Up Navigation Key: Widget when it was set. Press Down Navigation Key: MP3 player Press Right Navigation Key: Messaging Press Left Navigation Key: My stuff

• In menu: Scroll up, down, Right & left. Camera hot key End key

• Switch on/off (hold down)

• End or reject a call. - Hold the key down to activate or deactivate silent mode.4 Handsfree or Stereo earphone connector Charger/USB cable connector Microphone Battery pack Camera lens Back cover SIM Card holder 1 SIM Card holder 2 SIM Card holder 35 Installing the SIM Card When you subscribe to a cellular network, you are provided with a SIM card loaded with your subscription details, such as your PIN, any optional services available and many others. Important! › The SIM card can be easily damaged by scratches or bending, so be careful when handling, inserting or removing the card. Keep all SIM cards out of the reach of small children. › only 2G/2.5G SIM supported Illustrations

2. Remove the battery.

3. Insert your SIM Cards.

4. Insert your battery.

5. Close the back cover.

6. Charge your battery.

Do not remove the battery when the phone is switched on, as this may damage the phone.

Installing the SIM Card and Charging the Battery6 Memory card Installing a memory card You can expand the memory available on your phone using a memory card. Note: A memory card is an optional accessory. Slide the memory card into the slot until it clicks into place. Make sure that the gold contact area is facing downwards. Formatting the memory card Your memory card may already be formatted. If your memory card isn’t formatted, you will need to format it before you can begin using it.

3. Press Format and enter the password, which is set to

0000 as default. Your memory card will be formatted and ready to use.

4. To view the new formatted folders on your LG-

C399 press Menu and select My stuff. Press right navigation key two times to choose memory card.

When you format your memory card, all the content will be wiped. If you do not want to lose the data on your memory card, back it up rst.

Do not remove your MicroSD card during the data transfer.7 Calling Making a call

1. Make sure your phone is on.

2. You can use the keypad. To delete a digit press

3. Press to begin the call.

4. To end the call, press .

TIP! To enter + when making an international call, press and hold 0. Making a call from your Contacts It’s easy to call anyone whose number you have stored in your Phonebook.

2. Using the keypad, enter the first letter of the contact

you want to call and scroll to the Contacts.

3. Press to begin the call.

Answering and rejecting a call When your phone rings, press to answer the call. While your phone is ringing you can press Silent to mute the ringing. This is useful if you have forgotten to change your profile to silent for a meeting. Press or select Reject in order to reject an incoming call.8 Note: In call when speaker is activated, the speaker icon is displayed with red colour cross, when the speaker is deactivated speaker icon is displayed without red colour cross. Speed dialing You can assign a speed dial number to a contact you call frequently. Messaging Your device includes functions related to SMS (Short Message Service), MMS (Multimedia Message Service) as well as the network’s service messages. Sending a message

1. Press Menu, select Messaging and choose Write

combines SMS and MMS in one intuitive mode that is easy to switch between. The default setting of the message editor is SMS mode.

3. Enter your message using the keypad.

4. Select Options and choose Insert to add an Image,

6. Choose a contact from the list of contacts or enter

WARNING: Image, Sound, Video, Slide, Subject,

Business card, Schedule or My prole is added to the message editor, it will be automatically converted to MMS mode and you will be charged accordingly.9 Logs Press Menu and select Logs. You can check the record of all logs, calls only, missed, outgoing, incoming logs and messages only. The number and name (if available) are displayed together with the date and time at which the call was made. You can also view the number of times you have called. Phonebook Searching for a contact Press Menu and select Phonebook.

1. Using the keypad, enter the first letter of the name of

the contact you want to call.

2. To scroll through the contacts, use the up and down

navigation keys. And to scroll through their different numbers, use the left and right navigation keys. Adding a new contact

1. Press Menu and select Phonebook.

2. Press Option and select New contact.

3. Enter the information you want in the fields provided

and select Done. Facebook Your device has SNS that lets you enjoy and manage your social network. You can update your own SN place status and view your friend’s SN updates. Note: SNS feature is a data intensive application. An additional costs may be incurred when connecting and using online services. Check your data charges with your network provider.10 Music MP3 Player Your device has a built-in music player, so you can play all your favourite music. NOTE:

• Before using music player, you will need to transfer music le onto your phone.

• Music player supports codec types as follows: MP3, WMA, AAC. Music player does not necessarily support all features and variations of le formats. E-mail Sending an email using your new account To send/receive an email, you should set up an email account.

2. From Options choose Write e-mail and a new email

3. Enter address in To field then write a subject line and

key to send the email.11 Calendar When you enter this menu, a calendar appears. A square cursor is located on the current date. You can move the cursor to another date using the navigation keys. Camera Camera

1. Press Menu and select Camera and choose Camera.

2. When the camera has focused on your object, select

the Capture icon on the bottom-centre of the screen and press OK to take a photo. Video camera

1. Press Menu and select Camera and choose Video

camera. The video camera’s viewfinder will appear on screen.

2. Focus the Video camera on what to record.

3. Select the Rec. icon on the bottom-centre of the

screen and press OK to take a video. Rec will appear at the bottom of the viewfinder. Press again to stop recording. Quick memo Long press of ‘camera hot key’, it will instantly captures any screen image on your phone and display the quick memo tab. Later you can add comments, drawings, humor and share your personalized message with everyone. Album View the pictures and videos you have taken in your Album.12 My stu View the images, sounds, videos and others in your My stuff. Triple SIM You can choose one or all of SIM cards you would like to activate. Internet You can launch the internet browser and access the homepage of the activated profile on web settings. You can also manually enter a URL address and access the associated Web page.

1. In Menu mode, select Internet to launch your service

Note: You will incur extra cost by connecting to these services and downloading content. Check data charges with your network provider. Settings Press Menu and select Settings. Device > Date and time: In date and time settings select Auto update On and the phone will automatically update the date and time. > Battery status: Choose to switch the factory set power save settings On or Off. > Languages: Change the language of your device display. > Auto key lock: Lock the keypad automatically in standby screen.13 > Security: Change your security to keep your device important information to be protected. > SOS service: This enables SOS service. After enabling if you press long key of 9 in Idle screen, the SOS message is sent and the phone stays in SOS Mode. In SOS mode, SOS message will be sent to the assigned receivers and incoming calls by them will be automatically accepted. All notification sound will be muted. To exit the SOS mode, press the End key in Homescreen. > Memory info: You can use the memory manager to determine how each memory is used and see how much space is available. > Primary storage setting: If you insert an external memory card in your phone, you can also select Primary storage settings then choose the default location you prefer items to be saved to. > Reset device: Use reset device to reset settings only or data & settings. You need the security code to activate this function. > Device info: View the technical information for your device. Display You can adjust settings for the phone display. Call You can set the menu relevant to a call. Connectivity > USB connection mode: You can select the USB connection mode on your phone for several uses. > Network: You can choose Select network or Preferred lists.14 Select Network

• Automatic: This function automatically searches for a network and registers the handset to that network.

• Manual: This function allows you to search for networks and specify which network in the network list to register with, if possible. Preferred lists: Select preferred network lists to display and saves in your SIM Card. You can edit the current preferred network list.

• : Shown only if supported by the SIM Card. > Internet Profiles : This menu shows the Internet Profiles. > Access Points : This menu shows the Access Points. You can register, delete and edit by using the Options Menu. Proles Choose the profile you want to edit. Using flight mode - Flight mode will not allow you to make calls, connect to the internet or send message. FM radio Your device has an FM radio feature so you can tune into your favorite stations and listen on the move. NOTE: Insert handsfree connector to listen to a FM Radio. Listening to the radio

1. Press Menu and choose FM radio.

2. Select the channel number of the station you would

like to listen to.15 Recording the Radio

1. Press Rec. during listening to the radio.

2. The recording time is displayed on your phone.

If you want to stop the recording, press Stop. If recording is done, the recorded contents will be saved in My stuff -> Sounds as mp3 file. Windows Live Messenger You can access Windows Live Messenger to add contacts or open dialogs with your contacts. Bluetooth Set up your device for Bluetooth use. You can adapt your visibility to other devices or search through devices your phone is paired with. NOTE: Pair the device with any device supporting BT version above 2.0, then pass code is not asked, since pass code is auto generated. Pair the device with any device supporting lesser BT versions such as 1.2 etc, then pass code is asked. Tasks You can view, edit and add tasks to do. Wi-Fi Wireless Manager allows you to manage Internet connections via Wi-Fi (Wireless LAN) on your device. It allows the phone to connect to local wireless networks or access the Internet wirelessly. NOTE: The LG-C399 supports WEP and WPAPSK/2 encryption, but not EAP or WPS encryption. If your Wi- Fi service provider or network administrator sets encryption for network security, enter the key in the pop-up window. If encryption is not set, this16 popup window will not be shown. You can obtain the key from your Wi-Fi service provider or network administrator. > SNS Auto feeds: Enabling this option from Wi-Fi -> Options, will refresh the SNS widget automatically every 15 mins only when connected to Wi-Fi. Game & apps You can install new games and applications on your phone to keep you amused when you have spare time. Press Menu and select. Memo You can add new memo, view and manage saved memos. Twitter You can access SNS(Social network services) service Twitter to write new tweets or read tweets of those who you’re following. You can search people to follow, or manage your followers. NOTE: Twitter feature is a data intensive application. An additional costs may be incurred when connecting and using online services. Check your data charges with your network provider. Alarms You can set up to some alarm clocks to go on at a specified time.17 Safety Care Safety care let people around you know your emergency situations. Safety care provides services as follow: > Emergency call forwarding > Phone non-usage notice Tools Quick menu

2. Press Add and choose the menu you want to quickly

approach. Calculate date It shows the date that results from adding / deleting days you want. Calculator This contains the standard functions such as Addition, Subtraction, Multiplication and Division. Voice recorder Use your Voice recorder to record voice memos or other sounds. Stopwatch This option allows you to use the function of a stopwatch. Unit converter This converts any measurement into a unit you want. World clock Allows you to determine the current time in another time zone or country.18 LCD Banner You can use it as a cheering tool in the concert hall or performance theatre. Phone Software update LG Mobile Phone Software update from internet For more information on using this function, please visit the http://update.lgmobile.com or http://www.lg.com/ common/index.jsp → select country. This feature allows you to update the Software of your phone to the latest version conveniently from the internet without the need to visit a service centre. As the mobile phone Software update requires the user’s full attention for the duration of the update process, please make sure to check all instructions and notes that appear at each step before proceeding. Please note that removing the USB data cable or battery during the upgrade may seriously damage your mobile phone. Synchronise your phone with your PC You can synchronise your phone with your PC to make sure all your important details and dates match, but also to backup your files to put your mind at ease. Back up and restoring your phone’s information

1. Connect the USB cable to your phone and your PC.

2. Select the PC suite from the popup menu in your

phone and run PC Suite Program in your PC.

3. Click the “Phone Backup & Restore” in PC suite (Tools

> Phone Backup & Restore), and select Backup or Restore.19

4. Mark the contents you would like to back up or

restore. Select the location you would like to backup information to, or restore information from. Now select Backup or Restore and Click Finish.

5. Your information will be Backed up or Restored.

Viewing your phone les on your PC

1. Connect the USB cable to your phone and your PC.

2. Select the PC suite from the popup menu in your

phone and run PC Suite Program in your PC.

3. Open LG PC Suite icon in your PC which is already

installed, after searching the phone it will be connected automatically. TIP! Viewing the contents of your phone on your PC helps you to arrange les, organise documents and remove contents you no longer need. Installing “LG PC Suite IV” PC application “LG PC Suite IV” PC application can be downloaded from the webpage of LG.

1. Go to www.lg.com and select a country of your

2. Go to Support > Mobile Phone Support > Select the

3. Click PC Sync from Download, and click WINDOW

PC Sync Download to download “LG PC Suite IV” PC software.20 Please read these simple guidelines. Not following these guidelines may be dangerous or illegal. Exposure to radio frequency energy Radio wave exposure and Specific Absorption Rate (SAR) information.

• This mobile phone model LG-C399 has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

• The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate (SAR). Tests for SAR are conducted using standardised methods with the phone transmitting at its highest certified power level in all used frequency bands.

• While there may be differences between the SAR levels of various LG phone models, they are all designed to meet the relevant guidelines for exposure to radio waves.

• The SAR limit recommended by the International Commission on Non-Ionizing Radiation Protection (ICNIRP) is 2 W/kg averaged over 10g of tissue.

• The highest SAR value for this model phone tested for use at the ear is 0.914 W/kg (10g) and when worn on the body is 0.641 W/Kg (10g).

• This device meets RF exposure guidelines when used either in the normal use position against the ear or when positioned at least 1.5 cm away from the body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product at least 1.5 cm away from your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, Guidelines for safe and ecient use21 transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed. Product care and maintenance

WARNING: Only use batteries, chargers and

accessories approved for use with this particular phone model. The use of any other types may invalidate any approval or warranty applying to the phone and may be dangerous.

• Do not disassemble this unit. Take it to a qualified service technician when repair work is required.

• Repairs under warranty, at LG’s discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

• Keep away from electrical appliances such as TVs, radios and personal computers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not subject this unit to mechanical vibration or shock.

• Switch off the phone in any area where you are required to by special regulations. For example, do not use your phone in hospitals as it may affect sensitive medical equipment.

• Do not handle the phone with wet hands while it is being charged. It may cause an electric shock and can seriously damage your phone.

• Do not charge a handset near flammable material as the handset can become hot and create a fire hazard.

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene, thinner or alcohol).22

• Do not charge the phone when it is on soft furnishings.

• The phone should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the phone next to credit cards or transport tickets; it can affect the information on the magnetic strips.

• Do not tap the screen with a sharp object as it may damage the phone.

• Do not expose the phone to liquid or moisture.

• Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty.

• Your phone is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your phone during or immediately after operation.

• If your phone gets wet, immediately unplug it to dry off completely. Do not attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

• The liquid in your wet phone, changes the color of the product label inside your phone. Damage to your device as a result of exposure to liquid is not covered under your warranty. Ecient phone operation Electronics devices All mobile phones may receive interference, which could affect performance.23

• Do not use your mobile phone near medical equipment without requesting permission. Avoid placing the phone over pacemakers, for example, in your breast pocket.

• Some hearing aids might be disturbed by mobile phones.

• Minor interference may affect TVs, radios, PCs etc. Road safety Check the laws and regulations on the use of mobile phones in the area when you drive.

• Do not use a hand-held phone while driving.

• Give full attention to driving.

• Pull off the road and park before making or answering a call if driving conditions so require.

• RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the volume is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads. Avoid damage to your hearing To prevent possible hearing damage, do not listen at high volume levels for long periods. Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or o the handset24 close to your ear. We also recommend that music and call volumes are set to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people speaking near you, or if the person sitting next to you can hear what you are listening to. NOTE: Excessive sound pressure from earphones and headphones can cause hearing loss. Glass Parts Some parts of your mobile device are made of glass. This glass could break if your mobile device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your mobile device until the glass is replaced by an authorised service provider. Blasting area Do not use the phone where blasting is in progress. Observe restrictions and follow any regulations or rules. Potentially explosive atmospheres

• Do not use your phone at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as your mobile phone or accessories. In aircraft Wireless devices can cause interference in aircraft.

• Turn your mobile phone off before boarding any aircraft.

• Do not use it on the ground without permission from the crew.25 Children Keep the phone in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached. Emergency calls Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your phone for emergency calls. Check with your local service provider. Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is no memory effect that could compromise the battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the battery life.

• Do not disassemble or short-circuit the battery.

• Replace the battery when it no longer provides acceptable performance. The battery pack may be recharged hundreds of times before it needs replacing.

• Recharge the battery if it has not been used for a long time to maximise usability.

• Do not expose the battery charger to direct sunlight or use it in high humidity, such as in the bathroom.

• Do not leave the battery in hot or cold places, as this may deteriorate battery performance.

• There is risk of explosion if the battery is replaced with an incorrect type.

• Dispose of used batteries according to the manufacturer’s instructions. Please recycle when possible. Do not dispose as household waste.

• If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance.26

• Always unplug the charger from the wall socket after the phone is fully charged to save unnecessary power consumption of the charger.

• Actual battery life will depend on network configuration, product settings, usage patterns, battery and environmental conditions.

• Make sure that no sharp-edged items such as animal’s teeth or nails, come into contact with the battery. This could cause a fire.27 Troubleshooting This section lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct by yourself. Symptom Possible causes Possible Corrective measures No connection to the network Signal is weak or you’re outside of the carrier network. Move to a window or open space. Check service provider coverage map. Codes do not match When you want to change a security code you have to confirm the new code by entering it again. The two codes that you have entered do not match. Contact your Service Provider. Function cannot be set Not supported by Service Provider or registration required. Check the number dialed and check the reception. Contact your service provider. Calls not available Dialing error or service limitations. Check the number dialed and check the reception. Contact your service provider.28 Symptom Possible causes Possible Corrective measures Calls not available Dialing error New SIM card inserted Prepaid Charge limit reached New network not authorized. Check for new restrictions. Contact Service Provider or reset limit with PIN 2. Phone cannot be switched on On/Off key pressed too briefly. Battery is not charged. Battery contacts are dirty. Press On/Off key for at least two seconds. Charge battery. Check charging indicator in the display. Clean the battery contacts.29 Symptom Possible causes Possible Corrective measures Charging error Battery totally empty. Contact problem. No power from outlet. Charger defective. Wrong charger. Battery defective. Charge battery. Check power supply and connection to the phone. Check the battery contacts, clean them if necessary. Plug in to a different socket or check voltage. Test with another charger. Only use original LG accessories. Replace battery. Network connection is lost. Signal too weak. Reconnection to another service provider if network mode is automatic. Number not permitted The Fixed Dial Number function is on. Check the Settings menu and turn the function off.30 Technical Data

DECLARATION OF CONFORMITY