AI 360 RV2500SEU - Robot vacuum SHARK - Free user manual and instructions

USER MANUAL AI 360 RV2500SEU SHARK

PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY GENERAL WARNINGS When using an electrical appliance, basic precautions should always be followed, including the following:

1. The robotic vacuum cleaner system consists

of a robotic vacuum and charging dock with power supply. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user.

2. Before each use, carefully inspect all parts

for any damage. If a part is damaged, discontinue use.

3. Use only identical replacement parts.

4. This robotic vacuum cleaner contains no

5. Use only as described in this Owner's Guide.

DO NOT use the robotic vacuum cleaner for any purpose other than those described in this Owner's Guide.

6. With the exception of filters, DO NOT expose

any parts of the robotic vacuum cleaner to water or other liquids.

7. DO NOT put hands into any opening in

the dock or robot. USE WARNINGS

8. This product has a Class 1 Laser. Always

turn o the power before lifting the robotic vacuum cleaner or performing any maintenance on it.

9. DO NOT look directly into laser.

10. Always turn o the robotic vacuum cleaner

before inserting or removing the filter or dust bin.

11. DO NOT handle plug, charging dock,

charging cable, or robotic vacuum cleaner with wet hands. Cleaning and user maintenance must not be done by children without supervision.

12. Children should NOT play with the appliance.

13. This appliance can be used by children

aged from 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

15. DO NOT damage the charging cord:

a) DO NOT pull or carry charging dock by the cord or use the cord as a handle. b) DO NOT unplug by pulling on cord. Grasp the plug, not the cord. c) DO NOT close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces. d) The supply cord cannot be replaced. If the cord is damaged the appliance should be scrapped.

16. DO NOT put any objects into nozzle or

accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

17. DO NOT use robotic vacuum cleaner if

airflow is restricted. If the air paths become blocked, turn the vacuum cleaner o and remove all obstructions before turning on the unit again.

18. Keep nozzle and all vacuum openings away

from hair, face, fingers, uncovered feet, or loose clothing.

19. DO NOT use if robotic vacuum cleaner is not

working as it should, or has been dropped, damaged, left outdoors, or dropped into water.

20. DO NOT place vacuum cleaner on unstable

21. DO NOT use to pick up:

a) Liquids. b) Large objects. c) Hard or sharp objects (glass, nails, screws, or coins). d) Large quantities of dust (drywall dust, fireplace ash, or embers.) e) DO NOT use as an attachment to power tools for dust collection. f) Smoking or burning objects (hot coals, cigarette butts, or matches). g) Flammable or combustible materials (lighter fluid, petrol, or kerosene). h) Toxic materials (chlorine bleach, ammonia, or drain cleaner).

i) Toxic materials (high concentrations of

chlorine bleach liquid, high concentrations of ammonia, or drain cleaning solution).

22. DO NOT use in the following areas:

a) Wet or damp surfaces. b) Outdoor areas. c) Spaces that are enclosed and may contain explosive or toxic fumes or vapours (lighter fluid, petrol, kerosene, paint, paint thinners, mothproofing substances, or flammable dust.) d) In an area with a space heater. e) Near fireplaces with unobstructed entrances.

23. Turn o the robotic vacuum cleaner before

any adjustment, cleaning, maintenance, or troubleshooting.

24. Allow all filters to air-dry completely before

reinstalling them to prevent liquid from being drawn into electric parts.

25. DO NOT modify or attempt to repair the

robotic vacuum cleaner or the battery yourself, except as indicated in this Owner's Guide. DO NOT use the vacuum if it has been modified or damaged.

26. DO NOT use any household cleaners (all-

purpose cleaners, glass cleaners, bleach) on any of the polished high gloss surfaces on the docking station or robot vacuum cleaner as they contain chemicals that may damage these surfaces. Instead use a cloth dampened with water to gently clean.

27. To minimise the risk of the robot traveling

beyond an unsafe boundary (stair or cli edges, fireplaces, water hazards), establish these areas as no-go zones using the mapping feature in the SharkClean mobile app. Upon setting the boundary, run the vacuum and visually confirm that the settings eectively prevent the robot from passing beyond the set boundary. Adjust settings as necessary. For nonapp users, use a boundary to block o an unsafe boundary. BATTERY USE

28. The battery is the power source for the

vacuum. Carefully read and follow all charging instructions.

29. To prevent unintentional starting, ensure the

vacuum is powered o before picking it up or carrying it. DO NOT carry the appliance with your finger on the power switch.

31. Keep the battery away from all metal

objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals together increases the risk of fire or burns.

32. Under abusive conditions, liquids may be

ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, flush with water. If liquid contacts eyes, seek medical help.

33. Robotic vacuum cleaner should not be

stored, charged, or used at temperatures below 50°F (10°C) or above 104°F (40°C). Ensure the battery and vacuum have reached room temperature before charging or use. Exposing the robot or battery to temperatures outside of this range may damage the battery and increase the risk of fire.

34. DO NOT expose the robotic vacuum cleaner

or battery to fire or temperatures above 265°F (130°C) as it may cause explosion.

36. DO NOT place BotBoundary strips on top of

strips around reflective flooring and surfaces.

No-go zones or BotBoundary strips should always be used near carpeted stairs.

39. DO NOT use no-go zones or Bot-Boundary

strips strips within 3 metres of the dock.

40. For your robot’s cli sensors to work

properly, all runners, rugs, carpets, or small thresholds (like child gates) must be 20 centimetres from any stairs (or must be continuous and extend over the edge of the stairs). If a runner, rug, carpet, or small threshold that is less than 20 centimetres from the stairs cannot be moved, you must use a no-go zone or a BotBoundary strip to block o the stairs. CHILDREN OR ANIMALS SHOULD NOT BE LEFT UNATTENDED IN ANY ROOMS THAT THE ROBOTIC VACUUM HAS ACCESS TO DURING CLEANING. LASER WARNING THIS PRODUCT HAS A CLASS 1 LASER. ALWAYS TURN OFF THE POWER BEFORE LIFTING THE ROBOTIC VACUUM CLEANER OR PERFORMING ANY MAINTENANCE ON IT. DO NOT LOOK DIRECTLY INTO LASER.

SAVE THESE INSTRUCTIONS

GETTING TO KNOW YOUR SHARK® AI ROBOT CLEAN Button DOCK Button LIDAR Module Front Bumper Error Indicator Light Docking Sensor Charge Indicator Lights Wi-Fi Indicator Light Cli Sensors Charging Contact Side Brush Battery Door Brushroll Drive Wheel Robot Dust Bin and Filter Front Caster Wheel Brushroll Door GETTING TO KNOW YOUR SHARK® AI ROBOT Base Dust Bin Base Dust Bin Release Base Indicators Lights Base Dust Bin Release Fill Window Post-Motor Filter Access Door Debris Intake CHARGING BASE FRONT Charging Contacts Pre-Motor Filter Housing Base Dust Bin Release BASE BACK Post-Motor Filter Access Door Base Dust Bin Power Switch Power Switch Charger Cord Wrap Charging Icon Robot is properly aligned on base and charging. Base Power Indicator Icon Base is plugged in and has power. Evacuation Icon Robot is emptying debris into base. ENGLISHsharkclean.eusharkclean.eu

LIVING WITH YOUR ROBOT

CAN’T CONNECT TO WI-FI? Restart your phone

• Turn o phone, wait a few minutes, then turn it back on and connect to Wi-Fi. Reboot your robot

• Make sure the power switch on the back of the base is in the ON position.

• Take robot o base and press and hold down the CLEAN button on the robot for 12 seconds. Turn your robot back on by placing it on the base. Reboot your router

• Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for your router to reboot completely.

• Then follow the steps outlined in the SharkClean® app Wi-Fi setup instructions. Your robot can easily climb over most thresholds, but if one is higher than 2cm, set up a no-go zone in the app to block it o. DOORWAYS AND THRESHOLDS AVOID MOVING THE ROBOT OR BASE While your robot is cleaning, DO NOT pick it up and move it, or move the charging base—this will impact the robot’s ability to map your home.

CHECK BASE FILL LEVEL

The base is designed to hold weeks of debris. During initial use, you may have to empty it more frequently while the robot finds more debris than usual. Check the fill level regularly to know when to empty. Questions? For how-to videos, FAQs, troubleshooting, and tips & tricks, visit: sharkclean.eu

NOTE: Scheduling is one of many features that can only be done in the app. Your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while it cleans. To prevent the robot from entering areas you don't want it to, set up no-go zones in the app. For best results, prepare your home as indicated below, and schedule a daily cleaning to ensure all floor areas are regularly maintained.

OBSTRUCTIONS Clear cords and remove small objects like toys, clothing, or drapes from floors. Open interior doors in rooms you want your robot to clean. For best results, run your robot in well-lit conditions. SCHEDULING Schedule whole-home vacuuming runs with the app. THRESHOLDS Your robot may have some trouble clearing thresholds higher than 2cm. Block o high thresholds with the included BotBoundary strips.

ROBOT & BASE While your robot is cleaning, do not pick it up and move it, or move the charging base—this will impact the robot’s navigation and ability to return to the base when cleaning is complete. STAIRS For your robot's cli sensors to work properly, all runners, rugs, carpets, or small thresholds (like child gates) must be 20cm from any stairs (or must be continuous and extend over the edge of the stairs). If a runner, rug, carpet, or small threshold that is less than 20cm from the stairs cannot be moved, you must use a no-go zone or a BotBoundary strip to block o the stairs.

NOTE: If the low charge light is blinking red, there is not enough battery power for the robot to return to the base. Manually place the robot on the base. TIP: To preserve battery life, if the robot will not be used for a long time, turn o the power on the robot by pressing the CLEAN button and holding it for 5-7 seconds. The robot should be recharged at least once every three months. The white charge indicator lights show how much battery power is remaining. While the robot is charging, both white LED lights will flash. When charging is complete, both will illuminate steadily. It may take up to 6 hours to fully charge your robot. If the robot is idle and away from the charging base for 10 minutes, it will enter Sleep Mode. The indicator lights will turn o, but the battery and Wi-Fi lights will remain on in sleep mode. Wake up the robot by pressing any button. In Use Full Charge (White)Partial Charge(White) Low Charge(Red) While Charging (White) No Charge or O Charging Icon Robot is properly aligned on base and charging. Base Power Indicator Icon Base is plugged in and has power. Evacuation Icon Robot is emptying debris into base. To turn robot o, take robot o base and press the CLEAN button on the robot for 5-7 seconds. BASE SETUP

INSTALLING THE SIDE BRUSHES

Snap the 2 included Side Brushes onto the square pegs on the bottom of the robot. 1.6m

• Select a permanent location for the Base because every time you relocate the base, your robot will have to completely re-map your house. Remove protective film from robot and base.

• Place the base with its back against a wall. Select a level surface on a bare floor in a central area with a strong Wi-Fi signal. Do not place base against baseboard heaters or other heating elements.

• Remove any objects that are closer than 1 meter from either side of the base or closer than 1.6 meters from the front of the base.

• Plug in the base. Make sure the power switch on the back of the base is in the (I) ON position. The Base Power Indicator Symbol ( ) on the top right side of the base will illuminate when the base has power. The Base Power Indicator Icon INDICATOR ENGLISHsharkclean.eusharkclean.eu

DOCK BUTTON Press to stop cleaning and send robot back to the base to recharge.

CHARGE INDICATOR LIGHTS

Display the amount of charge remaining in the battery. “!” ERROR INDICATOR See Troubleshooting section for full list of error codes. WI-FI INDICATOR White light: connected to Wi-Fi. Red light: not connected. Flashing white: setup mode. No light: not set up yet. CLEAN BUTTON Hold down for 5-7 seconds to power on robot. Press to begin a cleaning session and press again to stop the cleaning session. Hold down for 5-7 seconds to power o the robot. RECHARGE & RESUME Press and hold the DOCK button for 15 seconds to turn Recharge & Resume ON or OFF. The Recharge & Resume function is turned OFF by default. Turn ON Recharge & Resume for complete coverage if your home's floor plan is bigger than 139m

. Your robot will return to the base, recharge, and pick up where it left o. This can also be toggled on/o in the SharkClean app.

If the robot has no charge or it cannot return to the base, manually place it on the base. When the robot is properly aligned on the base with the robot’s BACK against the base, the Charging Symbol on the top right side of the base will illuminate. The robot will beep when charging begins. When the cleaning cycle is complete, the battery is low, or when programmed to recharge/resume mission, the robot will search for the base. If the robot doesn't return to base, its charge may have run out. TO TURN ON ROBOT: Place robot on base or hold down CLEAN button for 5 to 7 seconds until the indicator lights turn on. CHARGING IMPORTANT: The Shark AI 360 Robot has a pre-installed rechargeable battery. Charge the battery completely before first use. It may take up to 6 hours to fully charge. To, charge, place the robot on the base for 6 hours. When the robot is properly aligned with its BACK against the base, the Charging Symbol on the top right side of the base will illuminate. and the Battery icon on the robot will illuminate. When the battery is fully charged, the charging icon will stop pulsing but remain illuminated.

NOTE: When manually placing the robot on the base, make sure the Charging Contacts on the bottom of the robot are touching the ones on the base. NOTE: When picking up the robot, be careful not to place fingers between the bumper and the base of the robot. INDICATOR ENGLISHsharkclean.eusharkclean.eu

USING THE SHARK AI 360 ROBOT

WI-FI TROUBLESHOOTING

! (RED) + Wi-Fi indicator (RED Flashing) Wrong password for Wi-Fi ! (Flashing red) + Wi-Fi (RED) SSID cannot be found, try connecting again ! + Wi-Fi (Flashing RED at the same time) Cannot connect to Wi-Fi USING THE SHARKCLEAN APP AND VOICE CONTROLS Please visit sharkclean.eu for answers to all your app questions. Get the most out of your Shark AI Robot with these app features:

• Recharge and Resume Enable this feature to handle multi-room cleaning in larger homes. The robot will return to the base, recharge, and can pick up where it left o.

• UltraClean Mode: Targeted deep cleaning for a specific room, high-trac zone or single spot.

• No-Go Zones Use the no-go zones in the app to keep your robot out of the areas you would like it to avoid.

• Scheduling Set up whole-home cleanings for any time, any day.

• Control From Anywhere Wherever you are, you’re in control of your robot.

• Cleaning Reports Each time your robot cleans, your app will generate a cleaning report. Search for SharkClean in the app store and download the app to your smartphone. RUMPELSTILTSKIN Schedule HistoryEDIT OPTIONS MapsControl Shark KitchenLiving RoomDining Room

WI-FI TROUBLESHOOTING

• To use the app, your phone must be connected to a 2.4GHz network. The app will only work on a 2.4GHz network.

• Typical home Wi-Fi networks support both 2.4GHz and 5GHz.

• Do not use a VPN or a proxy server.

• DO NOT use Wi-Fi repeaters to connect your robot.

• If you cannot connect, visit sharkclean.eu. STILL CAN'T CONNECT? Restart your phone Turn o phone, wait a few minutes, then turn it back on and connect to Wi-Fi. Reboot your robot

• Make sure the power switch on the back of the BASE is in the ON position.

• Take robot o base and press and hold the CLEAN button on the robot for 12 seconds to turn o power. Place the robot back on the base to power back on. Reboot your router

• Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for your router to reboot completely. What should I do if my Wi-Fi randomly disconnects? Turn OFF the robot, by pressing and holding the CLEAN button for 5-7 seconds. Wait 10 seconds, then turn the robot power back on by pressing and holding the CLEAN button for 5-7 seconds. Turn o your phone. Wait 30 seconds, then turn your phone back on. Open Wi-Fi settings on your phone, find the Shark network, and select Forget Network. Reopen SharkClean app and retry the connection process. It is normal for your robot to temporarily lose connectivity when it goes under furniture or moves far from your router. Your Shark® robot will automatically reconnect to Wi-Fi. If the robot does not reconnect, power it o, wait 10 seconds, power the robot back on, and place it back on the base. What should I do if I verified a wireless network password that is incorrect? Close the app, then reopen it. Make sure that you entered the correct Wi-Fi network password this time. In your phone's network settings, choose your home 2.4 GHz network, and select Forget. Reconnect to your home network. Make sure to use the correct password. If you were able to connect to your home network, proceed to the app setup process. We recommend that you use the eye icon when entering your password to make sure it is correct. Turn o your router and wait 30 seconds. Turn your router back on. Check to make sure your 2.4 GHz network is visible in your phone settings. Turn o the robot, then wait 10 seconds. Turn the robot back on and wait for the voice prompt. Hard-close the app and restart the connection process on the robot. If you cannot locate your Wi-Fi password, please contact your Internet service provider.. What should I do if my username or password is invalid? We recommend you select the eye icon next to the password entry to verify you are entering your password correctly. Select the ‘Forgot Password’ option on the sign-in page. The automated system will email you a link to reset your password. If you do not see an email, search your inbox and spam folder for emails from myshark- [e-mail] You can use the “Resend code” option to send the email again. What should I do if there is an issue resetting password (did not receive the email or token was invalid)? Select the ‘Forgot Password’ option on the sign-in page. The automated system will email you a link to reset your password. If you do not see an email, search your inbox and spam folder for emails from [e-mail] You can use the “Resend code” option to send the email again. What should I do if my Shark® robot won't connect to Wi-Fi or loses Wi-Fi connectivity? If you are an iOS user and recently upgraded to iOS 14, you need to enable local network access on your phone for the SharkClean app. Please take the following steps to enable. Go to your phone settings --> Select Privacy --> Select Local Network --> Toggle Shark Clean on, then try connecting again. Make sure your phone is con- nected to your home Wi-Fi network before trying to connect your robot. Typical home Wi-Fi networks support both 2.4 GHz and 5 GHz. Make sure you are connected to a 2.4 GHz network when you enter your username and password. Ensure your robot is turned on and you hear an audio prompt. Do not use a VPN or a proxy server. Make sure Wi-Fi isolation is turned o on the router. There may be instances where your Shark robot loses connectivity while operating, due to a weak Wi-Fi signal, or entering a zone that blocks Wi-Fi. Turn o the robot. Wait 10 seconds, then turn the power back on and wait for the voice prompt. Power o your phone, wait 30 seconds, and power back on. Open Wi-Fi settings on your phone, find the Shark network, then select Forget Network. Reopen the SharkClean app and retry the connection process. It is normal for your robot to temporarily lose connectivity when it goes under furniture, or moves far from your router. Your Shark robot will automatically reconnect to Wi-Fi. If the robot does not reconnect on its own, remove the unit from the base. Power the robot o, wait 10 seconds, and place it back on the base. ENGLISHsharkclean.eusharkclean.eu

After setup is complete, your robot will conduct an Explore Run to create an initial map of your home. The robot will travel from room to room to identify walls, furniture, and other obstacles as it cleans. This run will take less time than a full cleaning, as it doesn’t cover the entire floor. The robot's object detection technology helps it navigate around obstacles taller than 9cm in height. Create no-go zones in the app to block o areas you do not want the robot to enter. You can set up no-go zones around small objects, or use them to block o large areas.

MANUAL CLEANING MODE

ULTRACLEAN MODE To manually start a cleaning cycle, press the CLEAN button on the robot or on the mobile app. To immediately send the robot back to the base, press the DOCK button. To start using UltraClean Mode, select a specific room, high-trac zone, or spot in the SharkClean® app home map screen. Your robot will clean this targeted area on demand with multi-directional cleaning coverage. NOTE: Be sure to charge the robot completely before its first cleaning so that it can explore, map, and clean as much of your home as possible. It may take up to 6 hours to fully charge your robot. NOTE: Avoid moving the base. If it is relocated, the robot may not be able to find its way back to the base. If the robot is relocated while in use, it may not be able to follow its intelligent cleaning path, or find its way back to the base. MAINTENANCE

EMPTYING THE BASE DUST BIN

The Base Dust Bin holds weeks worth of dust and debris. Empty the base dust bin when the debris level approaches the max fill line. To detach the bin, press the Dust Bin Release button on top right side of the base, then slide out the bin. To empty the bin, hold it over the rubbish bin, then press the release button with the trash can icon on the bottom of the bin. The bin lid will open, releasing dust and debris. Lightly tap the dust bin against the inside of the bin receptacle to knock o any remaining debris. Reinstall the bin by sliding it into the slot in the base until it clicks into place.

Press the Dust Bin Release Button and slide out the dust bin. CAUTION: Turn o power before performing any maintenance. To open the dust bin lid, press and hold the button while lifting the lid, using the finger slots. Empty the debris and dust into bin. Remove filter and wash dust bin if necessary. NOTE: Make sure to insert the dust bin completely, until it clicks into place. Look between the filter and the plastic shield and make sure there is no debris buildup. Remove shield and clear any debris buildup with a dry cloth or soft brush. MAINTENANCE

CLEAN POST-MOTOR FILTER EVERY YEAR

Press the button at the top of the Filter Door, then tilt the door and lift it o. Remove the Post-Motor Filter from the base by pulling the tab down. Tap the filters clean over the rubbish bin, then rinse them with cold water ONLY, as soap may damage them. To reinstall the post-motor filter, insert it into the base and replace the filter door.

CLEAN PRE-MOTOR FILTERS ONCE A MONTH

To open the filter housing lid, hold the top left edge of the base and pull up on the lid. With the lid open, remove the foam filter by the top handle, then lift out the felt filter underneath. Tap the filters clean over the rubbish bin, then rinse them with cold water ONLY, as soap may damage them. Allow filters to air-dry completely before reinstalling them. The filters must be installed correctly for the base to work properly. Reinsert the felt filter first, then the foam filter. For best results, regularly clean and replace the filters in the base. To clean filters, rinse with cold water ONLY to prevent damage from cleaning chemicals. Allow all filters to air-dry for at least 24 hours before reinstalling them to prevent liquid from being drawn into electric parts.

CLEANING AND REPLACING THE BASE FILTERS

IMPORTANT: DO NOT use soap when cleaning the filters. Filter Door NOTE: The pre-motor foam and felt filters should be replaced every 2.5 years. The post-motor filter should be replaced every 3 years. NOTE: Clean the mesh filter inside the dustbin with a small brush once a month. ENGLISHsharkclean.eusharkclean.eu MAINTENANCE

CLEANING AND REPLACING ROBOT'S FILTER

Remove and empty the dust bin. Clean any hair or debris o the Anti-Tangle Comb on the back of the dust bin. Pull filter out of the dust bin by the tabs. Lightly tap the filter to remove debris every time you empty the dust bin. Reinsert the filter into the dust bin, then slide the dust bin back into the robot until it clicks into place. For best results, regularly clean and replace the filter in the robot. See sharkclean.eu for replacement filters. IMPORTANT: DO NOT use water to clean the robot filter. NOTE: Make sure to insert the dust bin completely, until it clicks into place.

CLEANING SENSORS AND CHARGING CONTACTS

CLEANING SIDE BRUSHES

MAINTENANCE Carefully unwind and remove any string or hair wrapped around brushes. Gently wipe brushes with a dry cloth. To reinstall, snap the brushes over the pegs. Spin the brushes manually to make sure they are installed correctly. Cloth not included. CLEAN SENSORS AND CHARGING CONTACTS AS NEEDED. With a dry cloth, gently dust o the sensors and contacts located on the bottom of the robot and on the base. NOTE: Remove and replace any side brushes that are bent or damaged. To remove a brush, lift it o its peg. IMPORTANT: The robot uses cli sensors to avoid stairs and other steep drops. Sensors may work less eectively when they are dirty. For best results, clean sensors regularly. CLEAN SIDE BRUSHES AS NEEDED. ENGLISHsharkclean.eusharkclean.eu LIDAR MODULE

Use a dry rag to clear out any debris underneath and around the LIDAR module. It may be necessary to use scissors to cut away hair wrap. Clean the module once a month, or when dirt or debris is visible. SELF-CLEANING BRUSHROLL MAINTENANCE The Anti Hair wrap Brush-roll removes debris over time as it cleans. If some debris remains wrapped around the brush-roll, continue cleaning to allow the brush-roll to remove it. If some debris remains on the brush-roll after continued cleaning, follow the steps below to remove it. To access the brushroll, push up on the tabs on the brushroll door, then lift o the door. Lift out the brushroll and remove any debris. Reinstall the brushroll, inserting the flat end first. Close the brushroll door and press down until both sides click into place. NOTE: Replace brushroll every 6 to 12 months, or when visibly worn. See sharkclean.eu for replacement parts. MAINTENANCE TROUBLESHOOTING If any error lights are illuminated or flashing on your Shark® AI 360 ROBOT, see the error code chart below: CAUTION: Turn o power before performing any maintenance. ERROR CODE ERROR NUMBER SOLUTION DOCK (RED) + ! (RED) flashing

Side brush is stuck. Remove any debris from around the side brushes so they move freely. CLEAN (RED) + DOCK (RED) + ! (RED) flashing

A drive wheel is stuck. Clean the wheels and remove any debris wrapped around the axles so they can move freely. CLEAN (RED) + ! (RED) alternating

Blockage in brushroll. Remove any debris from around the brushroll so that it can spin freely. CLEAN (WHITE) + DOCK (RED) + ! (RED) flashing

Wheel motor encoder failure. Please visit sharkclean.eu CLEAN (WHITE) + ! (RED) flashing

Blockage in brushroll. Remove any debris from around and inside the brushroll so that it can spin freely. CLEAN (RED) + ! (RED) flashing

Suction motor failure. Remove and empty the dust bin, clean the filters, remove the brushroll and brushroll door, and remove blockages. DOCK (RED) flashing

Front bumper may be jammed. Clean the bumper and make sure it moves in and out freely. CLEAN (RED) + DOCK (WHITE) flashing

Cli sensor error. Move your robot to a new location and clean its cli sensors. CLEAN (RED) + DOCK (RED) flashing

Robot dust bin needs to be reinstalled. Insert the dust bin until it clicks in place. CLEAN (RED) flashing

Robot may be stuck on an obstacle. Move robot to a new location on a level surface. CLEAN (RED) + DOCK (WHITE) alternating

Robot is stuck. Move your robot to a new location and make sure the front bumper moves in and out freely. CLEAN (RED) + DOCK (WHITE) + ! (RED) flashing

Robot has encountered an error while booting. Please turn the power o and back on. CLEAN (WHITE) + DOCK (RED) flashing

Make sure the base indicator light turns blue to confirm your robot is placed on the base correctly. BATTERY ICON (RED) flashing

Battery is critically low and needs recharging. Please pick up your robot and place it on the base. Make sure the base indicator light turns blue to confirm your robot is placed on the base correctly. DOCK (WHITE) + ! (RED) flashing

Robot has encountered an error while charging. Please make sure you are using the correct power cord for the base. DOCK (RED) FLASHING + ! (RED) solid

Blockage in dust bin. Check base and robot dust bin for clogs. Clear any debris and reinstall the dust bin, ensuring that it clicks into place. ENGLISHsharkclean.eusharkclean.eu

MAINTENANCE CLEAN FRONT WHEEL HOUSING PERIODICALLY. See sharkclean.eu for replacement parts. Rotate the front wheel while lightly brushing away dirt and debris. Clean the wheel and the housing around it. Periodically clean the drive wheels and the housing around them. To clean, rotate each drive wheel while dusting. NOTE: Brush not included. REPLACEMENT PARTS NOTE: To order replacement parts and filters, visit sharkaccessories.com. Robot Filter Brushroll Side Brushes Self-Empty Charging Base Robot Dust Bin Base Dust Bin Brushroll Door Base Pre-Motor Foam & Felt Filter Kit Base Post-Motor Filter Battery

REPLACEMENT PARTS: ROBOT

REPLACEMENT PARTS: BASE

When a consumer buys a product in Europe, they get the benefit of legal rights relating to the quality of the product (your “statutory rights”). You can enforce these rights against your retailer. However, at Shark we are so confident about the quality of our products that we give you an additional manufacturer’s guarantee of two years. These terms and conditions relate to our manufacturer’s guarantee only - your statutory rights are unaected. Every Shark machine comes with a free parts and labour guarantee. You’ll also find online support at www.sharkclean.eu. How do I register my extended Shark® guarantee? You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your machine:

• Date you received the machine (from your in-store receipt or delivery note) To register online, please visit www.sharkclean.eu IMPORTANT

• The manufacturer’s guarantee covers your product for 2 years starting on the date of delivery.

• Please keep your receipt at all times. Should you need to use your guarantee we will need your receipt to verify the information you have supplied to us is correct. The inability to produce a valid receipt may invalidate your guarantee. How long are new Shark machines guaranteed for? Our confidence in our design and quality control means that your new Shark vacuum cleaner is guaranteed for two years. What is covered by the free Shark guarantee? Repair or replacement of your Shark machine (at Shark’s discretion to decide whether to replace or repair) including all parts and labour. A Shark guarantee is in addition to your legal rights as a consumer. What is not covered by the free Shark guarantee?

• Blockages - for details of how to unblock your vacuum cleaner, please refer to the Instructions.

• Normal wear and tear of parts which require regular maintenance and/or replacement to ensure the proper functioning of your unit.

• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the vacuum cleaner which is not in accordance with the Shark Instructions supplied with your machine.

• Use of the vacuum cleaner for anything other than normal domestic household purposes.

• Use of parts not assembled or installed in accordance with the operating instructions.

• Use of parts and accessories which are not Shark spares.

• Faulty installation (except where installed by Shark). Where can I buy genuine Shark spares and accessories? Shark spares and accessories are developed by the same engineers who developed your Shark vacuum. You’ll find a full range of Shark spares, replacement parts and accessories for all Shark machines at www.sharkclean.eu. Please remember that damage caused by the use of non-Shark spares may not be covered under your manufacturer's guarantee. PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE. These instructions are designed to help you keep your Shark AI Robot running at peak performance. SharkNinja Europe Limited, 3150 Century Way, Thorpe Park, Leeds, LS15 8ZB SharkNinja Germany GmbH c/o Regus Management GmbH, Excellent Business Center 10.+11. Stock, Westhafenplatz 1, 60327 Frankfurt am Main, Germany sharkclean.eu Illustrations may dier from actual product. We are constantly striving to improve our products; therefore the specifications contained herein are subject to change without notice.

CLEAN (NETTOYER) (BLANC) + DOCK (METTRE EN

CLEAN (NETTOYER) (BLANC) + DOCK (METTRE EN

WIFI PROBLEEMOPLOSSING

RECARREGAR E RETOMAR

WI-FI-YHTEYDEN VIANMÄÄRITYS

WI-FI-YHTEYDEN VIANMÄÄRITYS