PF9002SWH - Toilet ProFlo - Free user manual and instructions

Product Type	Toilet
Brand	ProFlo
Model	PF9002SWH
Bowl Material	Porcelain (ceramic)
Tank Material	Porcelain (ceramic)
Flush Type	Gravity flush with separate tank
Water Supply	Connection to water shut-off valve via flexible tube
Minimum Water Pressure Required	35 PSI (approx. 2.4 bar)
Water Level Adjustment	Clamp screw on fill valve
Warranty	1 year from installation date (parts only)
Recommended Maintenance	Mild soapy water, rinse with clear water, dry with a soft cloth
Prohibited Cleaning Products	Abrasive powder or liquid cleaners, harsh detergents, bleach or chlorine in tank
Safety Precautions	Do not overtighten nuts; do not use lubricating paste on water connections
Replacement Parts	Information printed on the inside back wall of the tank
Package Contents	Mounting screws (2), decorative caps (2), cap bases (2), L-brackets (2), T-bolts (2), nuts (2), washers (2), flexible supply tube, wax ring
Floor Mount Type	Standard toilet flange with T-bolts and L-brackets
Seal Ring Type	Wax ring
Seat Included	No, sold separately
Customer Service	Call 800 221-3379 for technical and warranty support

Frequently Asked Questions - PF9002SWH ProFlo

How to install the ProFlo PF9002SWH toilet?

Follow the provided instructions: remove the old toilet, install the L-brackets and wax ring on the flange, place the bowl onto the brackets, secure with the mounting screws, then mount the tank onto the bowl. Tighten bolts evenly to prevent leaks.

How to adjust the water level in the tank?

Use the clamp screw on the fill valve to adjust the water level to the indicated waterline. A level too low or too high can affect flush performance.

What to do if the water supply is not working?

Check that the water shut-off valve is open. If the fill valve is stuck, loosen the supply valve nut and move it away from the back of the tank. Also clean the drain protectors if necessary.

How to clean the toilet without damaging it?

Use mild soapy water, rinse thoroughly with clear water and dry with a soft cloth. Avoid abrasive cleaners, powders, scouring pads, and any product containing bleach or chlorine, especially in the tank.

What is the warranty for the ProFlo PF9002SWH toilet?

Ferguson Enterprises warrants the product against defects in material and workmanship for a period of one year from the installation date. The warranty does not cover installation or damage due to misuse or use of abrasive products.

Can I use cleaning tablets in the tank?

No, use of cleaners containing bleach or chlorine in the tank is prohibited. This damages internal components, may cause flooding, and voids the warranty.

What to do in case of water leakage?

Check that the fill valve nut is tight and that the flapper rests properly on the flush valve seat. If necessary, replace the flapper. Also ensure the flush valve is securely fastened.

How to resolve insufficient flush?

Adjust the water level adjustment screw so it reaches the maximum level line. Verify water pressure is above 35 PSI. If the bowl is clogged, unclog it. A flapper chain that is too long can also reduce flush.

Where to find replacement parts?

Replacement parts information is printed on the inside back wall of the tank. Note these references before installation to facilitate after-sales service.

Why does the fill valve not shut off?

This may be due to a stuck float: loosen the supply valve nut and move it away from the back of the tank. If the problem persists, clean the internal supply valve after turning off the water first.

USER MANUAL PF9002SWH ProFlo

NOTE: If installing the PF9002SWH please disregard the installation instructions included with the tank and use this set of installation instructions

Tools Needed

A. Screw Driver

B. Adjustable Wrench

C. Marker

D. Tape Measure

E. Level

F. Drill

G. Toilet Flange

H. Wax Ring

I. T-bolts (2), Nuts (2), Washers (2)
J. Flexible Supply Tube

Items Included

K. Fixing Screws (2), Decorative Caps (2), Cap Base (2)
L. Flange Connecting "L" Brackets (2)

A. B. C. D. E. F. G. H. I. J. K. L.

Note: Views in this illustrations are for general representation and may not necessarily define the exact contours of the product.

Remove Old Toilet

Shut off water supply line to toilet. Flush toilet and remove all water from the bowl and tank using a sponge. Disconnect the water supply from the tank. Remove the tank from bowl, use a screw driver and adjustable wrench or socket wrench. Loosen toilet bowl flange nuts under bolt caps. Remove old bowl by carefully lifting it off the floor. Clean flange and plug drain with a rag to prevent sewer gas from escaping. Replace or repair if required.

Install Connecting "L" Brackets and the Wax Ring Seal

1. Check the rough-in dimension, this is the distance from wall to center of outlet.
2. Place two new T-connection bolts into the slot on the toilet flange.
3. Install the connecting "L" brackets onto the T-bolts with the flat side toward the outside of the flange, adjust the spacing on the outside of the bracket to be 8-1/4" (210mm), now attach the washers and nuts to the T-connection bolts and tighten the "L" brackets snug and direct to the floor flange.
4. Set the wax ring into the outlet between the T-connection bolts.

T-Bolts Wax Ring T-Bolt, Nuts & Washer Floor Outlet Flange 8-1/4" (210mm) Important

Install Water Closet Base

1. Place toilet bowl upside down on clean surface.
2. Install a bead of sealant or plumbers putty around the outside foot base on 3 sides.

Sealant or Plumber Putty Outlet Horn Flange Connection Holes

1. Now lift the bowl over the flange and lower the bowl into place allowing the "L" Brackets to align with the holes on the skirt of the toilet bowl.
2. Firmly push the toilet down seating the bowl horn into the wax ring seal.

Line drawing of a toilet with a side-mounted base (no text or symbols)

1. Set the bowl in place by gently rocking back and forth on the bowl rim. The "L" brackets should extend up through the slots on both sides of the outlet horn.
2. With bowl firmly set, insert fixing screws into the seat base, slide the connection screw and base into the flange connection holes and tighten on both sides of the bowl evenly until snug.
3. Snap decorative cap over connection screw head.

Decorative Cap Connection Screw Base

Install Toilet Tank to Bowl

1. Carefully remove the tank from the packaging and lay it on a clean and stable surface on the tank back.
2. Check tank fittings and handles for tightness, then install the rubber coupling gasket onto the stem of the flush valve.
3. Connect the flexible supply tube to the fill valve and snug the connection tight by hand.
4. Insert the brass washer onto the tank connection bolts first, then insert the rubber gasket onto the tank connection bolts and slide them to the base head of the bolt.
5. Now insert the connection bolt assemblies into the tank to bowl connection holes.
6. Gently lift the tank to the upright position and place it on the bowl making sure to align the flexible supply tube, flush valve gasket and connection bolts with the proper locations on the bowl. Now set in place carefully holding the tank from tipping and holding in a downward force.

Chain Hook to be attached to trip lever Tank Flapper Tank Connection Bots (2) Tank Connection Washer (2) Tank Connection Gasket (2) Flexible Supply Tube Rubber Coupling Gasket Bottom Tank Connection Washer (2) Nuts (2)

1. Slide the brass washer first, then the connection nuts onto the end of the connection bolts located from around the back of the bowl. Tighten the bolts evenly and in equal pressure until a snug and water tight seal is made.
   NOTE: DO NOT OVERTIGHTEN! DO NOT SPIN HEAD OF BRASS BOLT WITH SCREWDRIVER! DO NOT use sealants or silicon on this fitting.

Connect the Water Supply

1. Route the supply tube from behind the bowl and connect to the Water Shut-Off Valve.
2. Open valve slowly and check for all leaks in connections and toilet.

CAUTION: Over tightening of Lock Nut or Coupling Nut could result in breakage and possible flooding.

CAUTION: Do not use cone washer with plastic supply line.

Water Shut-Off Valve

WARNING: Do not use plumbers putty, pipe dope or any other sealant on the water supply connections to this tank.

1. Use the thumb screw on the fill valve to adjust water level to the waterline mark.

Line drawing of a hand using a tool to adjust or install a mechanical component (no text or symbols present)

WARRANTY is void if any type of sealant is used on the water supply connection.

Care and Maintenance

When cleaning your toilet, wash it with mild, soapy water, rinse thoroughly with clear water and dry with a soft cloth.

Avoid detergents, disinfectants or cleaning products in aerosol cans.

NEVER use abrasive scouring powders or abrasive pads on your toilet seat. Some bathroom chemicals and cosmetics may damage the seat's finish.

CAUTION: Product is Fragile. To avoid breakage and possible injury handle with care!

DO NOT use abrasive powder or liquid cleaners which can damage the product surface. Over tightening of the lock nut or coupling nut could result in breakage and flooding.

DO NOT use the cone washer with a plastic supply line.

DO NOT use pipe dope or other silicon based materials to tighten supply coupling nut.

NOTE: All trouble shooting should be done by a qualified plumbing technician.

Install Tank Lid and Seat

1. Gently set the lid on the toilet tank.
2. Install the toilet seat to the specifications of the seat supplier or manufacture.

Tank Replacement Part Information

The inside back of your tank is stamped with replacement part information. Please record and maintain this record for future maintenance and reliable service of your new toilet.

WARNING

DO NOT USE IN-TANK TOILET BOWL CLEANERS CONTAINING BLEACH OR CHLORINE!

1. Result in damage to tank components and may cause flooding and property damage.
2. Void PROFLO Fixtures Limited Warranty.

Adjustable Rod Fill valve body Float Cup Triangle Gasket Plastic Seal Rubber Seal Hexagon Seal

Problem Reason Solution

Fill Valve will not fill. Fill	Valve will not fill?Float valve is stuck?Drain Guards are stuck?	Turn on water supply at angle stop valve.Loosen fill valve nut and turn fill valve away from back of tank.Clean drain guard of debris.
Fill valve will not shut off.	Water supply continues to run?Float is stuck?Flapper is stuck open?	Turn off water and clean the inside fill valve.Loosen fill valve nut and turn fill valve away from back of tank.Check chain length and flush valve seat.
Leakage. Fill valve nut	is loose?Flapper is not seated properly?Flapper is not seated properly?	Check the flush valve is tightened into place.Check hex nut on fill valve to assure it is tight.Clean flush valve seat, replace flapper if necessary.
Poor Flush. Water level	is not set to proper height?Low water pressure?Obstruction in bowl?Short Flush?	Adjust the water level set screw to assure water is at the maximum level line.Make sure the minimum water pressure is above 35 PSI.Plunger the bowl and clean the drain line as necessary.Adjust the chain length of the flapper.

Warranty

WHAT IS COVERED?

Ferguson Enterprises, Inc. "Ferguson" or the "Company" warrants its products to be free from defects in material and workmanship under normal use and service FOR A PERIOD OF ONE (1) YEAR FROM THE DATE OF INSTALLATION.

WHAT IS NOT COVERED?

The warranty set forth in paragraph 1 does not cover installation or any other labor charges and does not apply to products which have been damaged as a result of any accident, abuse, improper installation or maintenance, or modification of original plumbing product. The warranty of such products is limited to the warranty extended to Ferguson by the product manufacturer. Finally, FERGUSON SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY FAILURE OR DAMAGE TO THIS PRODUCT OR ANY COMPONENT THEREOF CAUSED BY THE USE OF ABRASIVE CLEANERS.

HOW TO OBTAIN WARRANTY SERVICE

The purchaser should contact their local Ferguson location, installing contractor or builder from whom the product was purchased or upon written request addressed to Ferguson Enterprises, Inc., 12500 Jefferson Avenue, Newport News, VA 23602,

Attention Consumer Affairs. Any shipping charges, associated with warranty service, must be prepared by the consumer. In all cases, proof of purchase will be required. Call PROFLO customer service at 800-221-3379 for customer service, defective issues and technical inquiries. LIMITATIONS OF IMPLIED WARRANTY AND DISCLAIMER OF CONSEQUENTIAL OR INCIDENTAL DAMAGES FERGUSON DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND DISCLAIMS ALL EXPRESS OR IMPLIED\ WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS SET FORTH ABOVE. IMPLIED WARRANTIES OF THE PRODUCTS AND PRODUCT COMPONENTS SET FORTH IN PARAGRAPH 1 ABOVE ARE LIMITED TO THE DURATIONS OF THE RESPECTIVE WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

A. B. C. D. E. F. G. H. I. J. K. L.

Line drawing of a toilet with a side-mounted base and ventilation slots (no text or symbols)

REMARQUE: NE PAS TROP SERRER!

NE PAS UTILISER DE TOURNEVIS

SUR LES BOULONS DE LAITON!

Illustration of a hand using a tool to adjust or install a mechanical component (no text or symbols visible)

A. B. C. D. E. F. G. H. I. J. K. L.

Line drawing of a toilet with a side-mounted base (no text or symbols)

Line drawing of a hand using a tool to adjust or install a mechanical component (no text or symbols present)